The Operations Support Coordinator helps people with sight loss to live the life they choose by delivering a professional and pleasant work environment within our regional centres or community teams. Ensuring that anyone engaging with the local office whether in person or through virtual means will experience high standards of customer service, people-centred service and efficient professional and administrative support.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. 

We recognise that the world looks a little bit different since the pandemic. Therefore, we’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. For this role, there may be opportunities to work from home as well as the office. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people. 

Diversity 
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding 
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• A comprehensive knowledge of GDPR regulations.

• Computer literate with advanced skills in the Microsoft Office suite (Outlook, Excel, Word, PowerPoint).

• Basic understanding of Health and Safety legislation.

• Clear understanding and experience of safeguarding.

• Experience in a customer service role, and/or office/administration role.

• Completing basic H&S risk assessments.

• Experienced in the use of CRM systems.

• Excellent verbal, written, and reading skills required for communications. Good level of mathematics required for financial data processing.

Desirable 

• Lived experience of vision impairment (either self or direct family member).

• Experience of dealing with complex queries and/or complaints.

• Knowledge of Salesforce or CARE database.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply 

Applications need to be made using the online application form, accessed using the ‘apply’ button above. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. 

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Engagement and Support Officer, Fine Cell Work

We are looking for an exceptionally supportive and non-judgemental individual to underpin all aspects of the Fine Cell Work post-prison programme, Open the Gates (OTG). This person will be responsible for ex-prisoners’ referral, recruitment and support arrangements; for risk assessing attendance and providing individualised support based upon need, sharing appropriate information on ex-prisoners’ licence conditions and skills with mentors and staff; for setting up and delivering the FCW distance support scheme and for supporting volunteer employment mentors alongside the Volunteer and Programmes Coordinator.

The successful candidate will have experience of providing one to one support to vulnerable adults, the experience of working in the criminal justice sector, a non-judgemental attitude towards ex-offenders from a variety of backgrounds and exceptional communication and organisational skills. They will also have up to date knowledge of housing support and the benefits system and knowledge of how to deal with safeguarding concerns. 

As well as offering person-centred support and helping to shape and embed our new distance support project, the role includes:

• Building relationships with ex-prisoners’ Probation Officers, Public Protection Officers and  other keyworkers to ensure support and risk is managed and communicated.
• Actively recruiting ex-prisoners to join the programme, including promoting OTG to Fine Cell Work prison groups and volunteers, and building relationships with prisons, probation services (including Approved Premises) and other ex-offender support organisations across the country to promote the programme.
• Overseeing the ex-prisoner journey at Fine Cell Work and ensuring ex-prisoners move on to further education, training, or employment (where appropriate) and are able live meaningful, crime-free lives.
• Carrying out pre-engagement assessments of all ex-prisoners applying to the programme, including arranging logistics of in-prison assessment meetings and requesting relevant risk information.
• Assisting with the development of risk management plans.
• Working with the wider team to research and liaise with offender support and employment agencies beyond FCW, signposting ex-prisoners on to these, and helping mentors with appropriate signposting and referrals to partner agencies.
• Responding to safeguarding issues and working as part of the Fine Cell Work team to ensure all staff are aware of good practice in working with ex-prisoners and those with complex needs.
• Delivering a number of workshops to ex-prisoners every year on themes of disclosure letter writing, CV writing, mental health and wellbeing, safeguarding and professional boundaries.  
• Work alongside the Workshop Supervisor to conduct regular development reviews with ex-prisoners, to record and track progress quarterly to maintain effective evaluation of the OTG programme and providing written reports on programme delivery when required.

To apply for this role please send a cover letter, outlining how you meet the person specification, and CV by 9am Monday 29th November. Please note your application will not be considered if a cover letter is not included.

We are seeking a creative and enthusiastic digital development officer to provide additional capacity and expertise in order to build QSA’s digital reach and impact. 

Joining our fundraising and communications team, the role will cover a range of areas, including content creation, analytics, social media, and digital marketing. You’ll combine your technical digital expertise with creative marketing techniques, embracing new opportunities and ways to improve and develop our digital services and communications.

From the start of the Covid-19 pandemic, like many organisations, we were obliged to consider how to adapt our services so that they could still reach people in the context of social distancing requirements. Part of the answer has been to make more of our support available online – for example, we:

• Put more information and resources on our website – for example about organising a funeral during the pandemic, money management, and mental well-being
• Moved services and training from in-person to online delivery, enabling us to reach people over a wider geographical area
• Helped service users who do not have computers to interact with us face-to-face using apps on their smartphones
• Incorporated digital skills into our financial wellbeing courses; and delivered a small ‘devices and data’ project in one area of east London

However, we recognise that we have much further to go in our digital development in order to reach more people, maximise impact, and capture feedback so as to evaluate the effectiveness of our online services – whilst all the time being very mindful of not excluding people who struggle online due to lack of skills, devices or data. Our existing communications and IT supports colleagues who are already working at full capacity, so we need a new specialist member of staff to progress this work. 

The fundraising and communications team is a small, highly effective team which works closely together and collaborates with the other teams across QSA. A typical day in this role is likely to involve meeting with QSA’s various project managers about their work and developing creative approaches to sharing digital content across various platforms. You’ll be monitoring and supporting the management of our website and social media channels, ensuring they are up to date and regularly refreshed, whilst planning ambitious long-term digital projects, in line with QSA’s mission.

This is a role – and an organisation – that will suit someone who is looking for a close-knit working environment, who has an inner resilience, who understands the need to be flexible and sometimes all-hands-on-deck and is ambitious to work as part of a team with a reputation for delivering work of the very highest standard.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. We support 10,962 local charities and community groups. Over the past year 24,074 tonnes of food were redistributed by FareShare. Our charity network serves 933,578 people every week.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

About FareShare Go

FareShare and the Irish social enterprise FoodCloud have been working together since 2016 in a partnership designed to help UK retailers address the issue of edible surplus food they may have within their stores. This innovative partnership, known as FareShare Go, brings together a technology platform and FareShare’s knowledge of the UK charity food redistribution market. Using this App we are connecting charities with edible surplus foods.

The Role

As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and retailer relationships, plus raising awareness of FareShare Go across your local area

• Charity Welcoming and Engagement: You will carry out Welcome Visits to new charities and be responsible for ensuring that coverage KPIs are reached and maintained for both new and existing retailers. Using your analysis of charity needs, plus your knowledge of retailer and store profiles, you will use these visits to maximise the offer to charities, ensuring the service meets their requirements.

• Community Capacity Building: As part of the Building of relationships with charities, you will seek opportunities to enable and empower charities to increase their capacity and ability to take more food, to ultimately increase the redistribution of surplus food to those in need.
   
• Sustainability and Compliance: You will work with your Regional Manager and team to identify stores where re-engagement activities are needed to improve charity coverage and charity compliance. Liaising with the Central Team, you will work to maximise the amount of food collected by charities with lower levels of compliance. You will also be responsible for undertaking annual food safety checks within the agreed timeframe.

• Retailer Engagement: You will play a key role in maintaining strong retailer relationships across your region. You will take an active role in any meet and greets with retailers, where required. Plus you will be responsible for maintaining regular contact with the relevant retail stakeholders in your region, sensitively dealing with any issues in a professional manner, as and when they arise.
   
• FareShare Network Engagement: We aim to become 'oneFareShare’. These roles are an integral part of our FareShare network and you will partner closely with the Regional Centre(s) in your areas. You will work on joint initiatives which improve and grow the FareShare community, ensuring that charities have access to the FareShare service which best meet their needs.

Specification

Essential

• Have exceptional relationship building skills with a range of stakeholders
• Be a strong communicator who is able to engage with a variety of audiences.
• Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism
• Strong problem solving skills
• Self-manage your own performance and workload.
• Have initiative and innovative thinking, in order to shape new/different ways of working
• Have strong IT skills
• Be flexible with working arrangements as the role may involve high levels of travel to areas of the UK.
• Have a valid driver’s licence for the UK, access to a car and can undertake extensive travel across your region.

Desirable

• Level 2/3 Food Safety training is desirable, but training will be provided.
• Have previous experience working with constituent relationship management (CRM) software. Salesforce experience is advantageous.
• Some experience in data analysis and project planning
• Be degree educated or have a strong career history doing

About Us

Established in 2002, Greenhouse Sports charity is leading the fight for a future where London’s young people are supported and empowered, whatever their challenges, through sport. We coach and mentor young people from deprived backgrounds because the crisis for children living in deprivation is real and it is urgent. Children from the poorest families are 3 times more likely to not participate in any extra-curricular activities compared to those from wealthier families, and they lack many opportunities that are available to their wealthier peers. They are more likely to leave school with no qualifications, be excluded from school get involved in crime and gang violence and suffer from mental health issues.

Greenhouse are here to make sure they get the best possible chance to do well in life and have the resilience to overcome life’s difficulties. We run extracurricular breakfast, lunch and after-school clubs at mainstream and special educational needs schools across London. Young people who have the opportunity to play sport regularly and be mentored by coaches who are role-models, become adults who have confidence, resilience and leadership potential.

Join us in our fight for young people in London. For many, London is a great place for children to grow up in. Greenhouse Sports wants London to be a great place for all children to grow up.

The Role

The fundraising landscape has changed considerably over the last couple of years, and this is an exciting time to join our established, high-performing team as we seek to reach new audiences and innovate digitally. Working within the Partnerships team (corporates, trusts, major donors) to achieve annual income targets, you will be the first point of contact for all community and supporter led fundraising.

You’ll be joining as Greenhouse Sports emerges from a successful couple of years of fundraising which is enabling us to prepare for growth of our services at a time when young people need our support more than ever. This is a great role for someone who wants to develop their fundraising knowledge and skills across a variety of income streams and be part of a team making the impossible possible.

The Person

The successful candidate will have the following:

• A keen understanding and belief in the Greenhouse Sports mission
• Excellent planning and organisational skills
• Strong attention to detail
• The ability to work under own initiative, managing your workload and working collaboratively with the wider Fundraising Team and internal staff
• Experience of managing the back end of all supporter fundraising platforms (Just Giving, Virgin Money, GS website).
• Excellent IT skills
• Experience working with website content management systems, social media, analytics

All Greenhouse Sports employees are provided with comprehensive Continuous Professional Development support and are expected to commit fully to Greenhouse Sports’ Safeguarding & Child Protection and Equal Opportunities Policies.

To Apply

For further information and to download an application form please visit the Greenhouse Sports website 

Please be aware that late applications and speculative CVs alone will not be accepted. We will be reviewing applications from the job advert opening date, so we recommend applying early to avoid missing the opportunity.

Closing Date: 25 November 2021 at 23:59 hours.

Please note skills and ability testing will form part of the selection process.

Greenhouse Sports recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.

Prospectus is delighted to be working exclusively with JDRF in their search for a Supporter Care Manager. JDRF are committed to eradicating type 1 diabetes and their research has led to new developments in diabetes technology and treatment and is laying the foundations for a cure. They support everyone living with type 1 diabetes, by working with policy makers to increase availability of treatments and by providing information and resources to help people manage their condition.

This exciting and pivotal role will develop and implement JDRF's supporter care and stewardship strategy, driving for a best-in-class supporter experience from first contact throughout the supporter journey, in order to maximise income.

The post holder will lead on the establishment of a data-driven “relationship fundraising” approach, personally stewarding higher value DIY fundraisers, and overseeing their team's stewardship portfolio and triaging of supporters for handover to other teams when required.

In order to be successful you will have experience of supporter care in the charity sector and will have worked in an individual giving or community fundraising setting. Experience of improving business process, capturing and using supporter data to make decisions will be key as will successfully leading a fundraising team working in a fast-paced environment. A passion for the eradication of type 1 diabetes is of course essential!

At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.

Exciting employment opportunity for an experienced and dynamic administrator in a highly regarded voluntary sector service providing mental health treatment for young people in Haringey, North London .

Open Door is an NHS commissioned voluntary sector service, providing a range of therapeutic services for young people aged 12-24. We form part of the Haringey CAMHS pathway for 12-18-year olds. We offer counselling, psychodynamic psychotherapy, CBT, mindfulness-based therapy, family and group work as well as a service for parents and carers. We offer services in Crouch End and Tottenham and on an outreach basis in secondary schools, and online. 

We are seeking a Senior Clinical Administrator to be part of our Clinical Support Service which is the first port of call for young people or parents wishing to use our services. You will be responsible for all office and reception administrative systems and for providing an efficient and effective support service for Open Door’s clinical services. This is a role where you can really make a difference, ensuring that the service has the administrative support required to work efficiently and effectively so that young people can get the care they need.

We therefore require someone who can work on the frontline and take referrals, as well as manage a small team, working under pressure in a demanding but well-supported environment. The successful candidate will have a good understanding of the importance of a client focussed service and demonstrate excellent communication and customer care skills. They will need to be IT literate and willing to learn new IT systems and digital skills.

We’re looking for a talented and tenacious fundraiser, with strong communication and relationship building skills to join our team. Is that you? 

About the role

As a Senior Trusts Executive you’ll build on and expand our Trusts Mailing Programme as well as manage a portfolio of smaller Trusts and Foundations, donating up to £50,000  (and higher, depending on experience).

You'll provide a high level of personalised donor care and stewardship to encourage and maintain long term support to the British Heart Foundation (BHF).

You'll enjoy taking the initiative to research, develop and engage with new prospects, helping to deliver fundraising strategy, in line with the wider Philanthropy team's objectives, and achieve ambitious income targets.

Everything we do comes back to funding lifesaving research for all heart and circulatory conditions including heart failure, stroke and vascular dementia. The donations we receive are used to make people’s lives healthier and longer. As part of the philanthropy team, you’ll make a significant impact funding the advancement of our life saving research in prevention, diagnosis and treatment of heart and circulatory diseases.

This is a dual location role, with your working time split between your Home and our London Office. This will allow us to unlock our best work for our cause, blending the best of home and office working.

About you

With experience in working in a high value major gift environment, you'll have previous project management experience and will be able to write compelling proposals and reports.

Ambitious and analytical you'll be able to interpret complex data and communicate it compellingly and present a convincing case. You’ll have experience in managing spreadsheets and budgets and be conversant with Microsoft packages, BBEC and Raisers Edge.

You’ll have a flair for building long-lasting relationships quickly and will be able to provide a high level of personalised donor care and stewardship to encourage and maintain long term support.

An innovative and creative thinker you'll be able to help identify and maximise funding opportunities and be knowledgeable of trusts and foundations fundraising with an understanding of the resources available.

You’ll have strong communication, networking and influencing skills able to engage with both external and internal stakeholders and enjoy building a collaborative working environment.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We celebrate diversity and make inclusion part of what we do every day. It sits at the heart of our People Experience. Our aim is for all of our colleagues and volunteers to bring their true self to work.

Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

Interview process

The interview process will be held over MS Teams.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. We support 10,962 local charities and community groups. Over the past year 24,074 tonnes of food were redistributed by FareShare. Our charity network serves 933,578 people every week.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

About FareShare Go

FareShare and the Irish social enterprise FoodCloud have been working together since 2016 in a partnership designed to help UK retailers address the issue of edible surplus food they may have within their stores. This innovative partnership, known as FareShare Go, brings together a technology platform and FareShare’s knowledge of the UK charity food redistribution market. Using this App we are connecting charities with edible surplus foods.

The Role

As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and retailer relationships, plus raising awareness of FareShare Go across your local area

• Charity Welcoming and Engagement: You will carry out Welcome Visits to new charities and be responsible for ensuring that coverage KPIs are reached and maintained for both new and existing retailers. Using your analysis of charity needs, plus your knowledge of retailer and store profiles, you will use these visits to maximise the offer to charities, ensuring the service meets their requirements.

• Community Capacity Building: As part of the Building of relationships with charities, you will seek opportunities to enable and empower charities to increase their capacity and ability to take more food, to ultimately increase the redistribution of surplus food to those in need.
   
• Sustainability and Compliance: You will work with your Regional Manager and team to identify stores where re-engagement activities are needed to improve charity coverage and charity compliance. Liaising with the Central Team, you will work to maximise the amount of food collected by charities with lower levels of compliance. You will also be responsible for undertaking annual food safety checks within the agreed timeframe.

• Retailer Engagement: You will play a key role in maintaining strong retailer relationships across your region. You will take an active role in any meet and greets with retailers, where required. Plus you will be responsible for maintaining regular contact with the relevant retail stakeholders in your region, sensitively dealing with any issues in a professional manner, as and when they arise.
   
• FareShare Network Engagement: We aim to become 'oneFareShare’. These roles are an integral part of our FareShare network and you will partner closely with the Regional Centre(s) in your areas. You will work on joint initiatives which improve and grow the FareShare community, ensuring that charities have access to the FareShare service which best meet their needs.

Specification

Essential

• Have exceptional relationship building skills with a range of stakeholders
• Be a strong communicator who is able to engage with a variety of audiences.
• Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism
• Strong problem solving skills
• Self-manage your own performance and workload.
• Have initiative and innovative thinking, in order to shape new/different ways of working
• Have strong IT skills
• Be flexible with working arrangements as the role may involve high levels of travel to areas of the UK.
• Have a valid driver’s licence for the UK, access to a car and can undertake extensive travel across your region.

Desirable

• Level 2/3 Food Safety training is desirable, but training will be provided.
• Have previous experience working with constituent relationship management (CRM) software. Salesforce experience is advantageous.
• Some experience in data analysis and project planning
• Be degree educated or have a strong career history doing

The Content Editor helps people with sight loss to live they life the choose by bringing the work we do to life through copywriting, editing and content creation, with a focus on case studies. They produce and manage a library of diverse and engaging case studies for use by multiple teams, that reflect the work we do, the people who use our services, and the volunteers and staff that are at the heart of our work.

This role is Monday to Friday, 17.5 hours per week, with 26 days paid holiday pro rata (excluding bank holidays) a year.

We recognise that the world looks a little bit different since the pandemic. Therefore, we’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. For this role, there will be opportunities to work from home as well as the office. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• Proven experience as a writer or editor in a marketing, communications or journalistic setting.
• Proven experience of managing and delivering multiple projects simultaneously.
• A proven track record of producing high quality, effective branded content in a range of formats.
• Knowledge of producing communications / marketing materials in accessible formats.
• A full driving licence as the role requires national travel to sometimes remote areas.

Desirable

• Educated to degree level or equivalent experience gained through copy writing and editing.
• Proven experience in the production and post-production of video and photographic content of the highest quality – either, in-house or for an agency.
• Experience of managing suppliers.
• Experience working in the charity sector.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised. If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

The Senior Content Editor helps people with sight loss to live the life they choose by ensuring Guide Dogs’ content promotes, protects and differentiates the organisations’ brand and drives public engagement.

The role works with content generating teams to ensure that they are connected and working towards a common purpose, reducing duplication of effort. Improving the quality of our content by creating tools and processes that will enable teams to create content that is on brand, engaging and effective. Create best-in-class content that can be used by the whole organisation and will build on our ability to tell stories and create content that inspires, engages and moves people to action, expanding it to an organisation-wide capability.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. With a view to start the beginning of February 2022. 

We recognise that the world looks a little bit different since the pandemic. Therefore, we’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. For this role, there will be opportunities to work from home as well as the office. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• Educated to degree level or equivalent
• Significant experience as a writer, editor, or content developer preferably with a background in marketing, journalism, communications and/or digital content production.
• Significant work experience with and in-depth understanding of developing creative multimedia content (stories, photography, video, etc.) that can effectively be used across platforms, for different purposes, for various audience groups in very different markets.
• Experience of managing large projects.
• Experience of managing contracts and external suppliers.

Desirable

• Experience of managing budgets.
• Experience of managing others.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised. If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Age UK are recruiting for a Head of Fundraising Strategy & Innovation to lead their award winning team at an exciting time of fundraising growth and development.

This post will lead on strategy development and innovation culture across the fundraising directorate, ensuring fundraising awareness is embedded throughout the organisation and opportunities for cross directorate working are embraced.

Focused on strategic planning, alignment and monitoring of our fundraising operations and processes to ensure that we meet strategic fundraising objectives, whilst creating a culture of innovation, development, continuous improvement, and success.

The successful post holder will champion audience led fundraising across the fundraising division, using insight and analysis to identify and share opportunities. Supporting teams to drive business decisions that enable growth and instilling best practice across the division.

This fantastic opportunity offers hybrid and flexible working between home and a central London co-working hub.

You will have:

* Proven track record of success across individual or mass-market fundraising areas/audiences
* Deep understanding and proven track record of marketing and stewardship techniques
* Proven skills in strategic thinking and planning and complex problem solving on key issues
* Demonstrable ability to use data and insight to inform decision making and product and/or process improvement
* Ambition, drive and enthusiasm to lead and embed a culture of top-class fundraising performance
* Evidence of developing and implementing new process or products
* Proven experience of planning and process management and improving operational processes or systems
* Proven experience of leading cross-team projects and influencing and motivating a variety of stakeholders at all levels
* A high level of emotional intelligence with ability to navigate the dynamics of relationships to achieve objectives

What we offer in return:

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information:

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Please note: to apply to this role you will need to complete BDSIP’s application form which can be found using the link in this advert. As we practice safer recruitment procedures, we are not able to accept CVs for this post.

Job description

A fantastic opportunity has arisen to join BDSIP, a dynamic and growing social enterprise, in the new role of Events and Marketing Coordinator. You’ll be coordinating and promoting both online and face-to-face training courses, conferences, professional networks and other events for a well-established client base of teachers and young people. You’ll be working with a team of experienced educational professionals across BDSIP’s central service areas, which include school improvement, inclusion, careers and work experience. 

You’ll be an essential part of the Education Core Team, a team of five, who together support BDSIP’s internal and external needs. The role is extremely varied and engaging, with no two days the same. You’ll support the wider team and liaise with an array of stakeholders from teaching assistants and headteachers, to keynote speakers and web developers.

We are looking for someone who is passionate about education, with experience in administration. Experience in events, marketing and/or content creation is desirable. You’ll be self-motivated and willing to work flexibly and confidently across multiple projects simultaneously, to meet the needs of our customers. You’ll have the ability to work independently towards team goals, have strong written and verbal communication skills and be well organised. You'll be excited by the opportunity to bring ideas and enthusiasm to shape a new role in this business.

This role offers excellent scope for personal development and growth, as well as the opportunity to drive forward BDSIP's mission to deliver consistently excellent services to schools and the best possible outcomes for young people in Barking and Dagenham. 

Key responsibilities will include:

1. Using Microsoft Office and cloud-based design programs to ensure all course and publicity materials are produced to the highest standards and in accordance with BDSIP’s brand, reflecting and reinforcing our ambition to be the training provider of choice across the borough and beyond.
2. Meeting and supporting senior business leaders and a team of experienced educational professionals to aid delivery of training, including booking venues, speakers and promotion.
3. Maintaining and developing the existing network of high-quality delivery venues, managing the relationship with each venue to ensure BDSIP receives the best experience and value.
4. Assisting the Education Core Team by sharing joint administration duties including answering general enquiries via telephone and email, supporting basic finance administration, and supporting office management duties.
5. Liaising with speakers, sponsors and delegates, ensuring clients have a premium event experience through seamless customer service.
6. Ensuring up-to-date course and event information is available on BDSIP’s website and managing course bookings – both online and through telephone enquiries, etc.
7. Attending key events to manage event delivery, including all aspects of audio-visual.
8. Managing event evaluation to ensure that customer feedback drives event content and management. Reviewing feedback to improve BDSIP’s training where possible.
9. Assisting the wider team with planning and executing marketing strategies through online channels: creating content and writing copy where required and use management information to identify target clients. Using website and social media to strengthen online presence and BDSIP’s brand.

Person specification

What we are looking for:

1. Proven administration experience - Excellent administrative, organisational and time-management skills with the ability to prioritise and work on multiple projects simultaneously.
2. Experience of working in events and/or marketing is preferable – to be able to show an understanding of what’s involved in planning, promoting, and delivering an event. 
3. Excellent verbal communication to build strong relationships with clients, partners and BDSIP senior staff, including event tutors.
4. Strong written skills and ability to present and develop key ideas.
5. An eye for design and detail. The ability to develop high-quality materials using MS Office, Publisher and relevant specialist software to display creative skills.
6. Strong IT skills - Knowledge of a range of digital marketing channels and methods, the ability to use social media and/or content management systems to manage BDSIP’s online presence.
7. Ability to work effectively both as part of a team, and independently with the minimum of supervision.
8. Self-confident with developed interpersonal skills. Able to negotiate with internal and external School stakeholders, including senior staff in BDSIP and its partners.
9. Confidence to bring ideas and/or solutions where necessary to improve BDSIP’s processes and practices.
10. A passion for improving outcomes for children and awareness of the education sector. Experience working within an in educational organisation would be advantageous but is not necessary.

Barking and Dagenham is a wonderfully diverse borough. We want our people to reflect the diversity of the communities we serve. Accordingly, we welcome applications from candidates of all backgrounds, particularly those currently underrepresented in our workforce.

Salary: £23,000 – £30,000, dependent on skills and experience

Job Type: Permanent, Full time

Location: Our offices are based in Dagenham, London. Expect a mixture of working from our office in Dagenham, working from home and travelling around the borough to support delivery of events when required. Access to a car is not required for this role.

Applications: to apply to this role you will need to complete BDSIP’s application form which can be found on our website's careers page, under 'About Us'. As we practice safer recruitment procedures, we are not able to accept CVs for this post.

Timeline:

• Closing date for applications at 9am on Monday 13th December
• Shortlisted candidates will be contacted by 5pm on Tuesday 14th December
• Interviews will be held on Friday 17th December

Start date:

ASAP - Please state the length if your notice period within your application.

The Royal Marsden are incredibly proud of their international reputation for their ground-breaking work, championing change and improvement in cancer care through research and innovation, education and leading-edge practice. The Talent Set are working exclusively with them to recruit an experienced and passionate Senior Case Studies Officer to help the charity achieve it’s aims and objectives by increasing awareness of its work, and the work of the hospital through stories of patients and fundraisers, and their family and friends.

You will gather personal stories from people whose lives have been saved or improved by The Royal Marsden, and support them in telling their story to raise awareness and funds for the charity so that it may continue to support the pioneering work of the hospital.

Key responsibilities include:

• Work with colleagues to proactively and reactively identify and propose opportunities where case studies can support and amplify the work of the Charity, increasing awareness and supporting fundraising
• Identify and interview patients, their family and friends and supporters and write effective and powerful stories to meet the needs of the different fundraising departments within The Royal Marsden Cancer Charity, including cases for support, fundraising materials, direct marketing, social media, websites and publications
• Prioritise requests and proactive opportunities for case studies across the Charity, ensuring case studies are sensitively managed and Charity objectives are met
• Develop media approaches where case studies can be used to maximise Charity announcements and news, and tell the story of the Charity’s support
• Liaise with the media regarding case study opportunities and interviews
• Steward existing case studies, ensuring up-to-date information is stored on the case study database and the photo library
• Ensure there is a range of case studies, across tumour types, types of treatment, age etc
• Liaise with clinical teams across the hospital to identify and update case study stories, including carrying out regular condition checks for continued photography and case study usage
• Work with the Social Media Manager and Videographer to create social media and video content that features case studies
• Encourage all staff to identify new case studies in the course of their work and provide training and support for this
• To maintain the highest standards of ethical and personal practice in all of the above, and to ensure that patients’ and supporter’s wishes and rights are always fully understood and represented in all of these areas

You will have significant experience o f interviewing case studies, writing and editing stories for a variety of audiences as well as a sharp news sense and ability to adapt tone of voice for different audiences. Exceptional verbal and written communication skills are key along with the ability to speak to people of all ages and background sensitively about often very personal and difficult issues.

Flexible working on a 60/40 office/home basis is on offer to all employees as well as the incredible NHS benefits package.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Please note any third party CVs submitted to The Royal Marsden will be redirected to The Talent Set for review.