Customer service manager jobs in birmingham
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Coordinator – North Region, England
Location: This post is home-based, working within BookTrust’s Northern England region, which covers the North West, North East, and Yorkshire & the Humber. The role requires flexibility and travel across the region and to other BookTrust offices in England, Wales and Northern Ireland.
Contract: Permanent, full-time
Salary: £30,000 per annum
BookTrust is the UK's largest reading charity, and we reach millions of children every year with books, resources and support to get every child reading, regularly and by choice. We are national in scale and operate in every region in England, Northern Ireland and Wales. We work through every local authority, via children’s centers, schools, libraries and health professionals, to reach families. Our England Partnerships Team supports our wide range of partners in a place-based way, working in and with local communities and the children and families most in need of support.
As a Community Engagement Coordinator, you will work within the regional partnerships team. You will manage a caseload of community work to support programme delivery, partnership network development and bespoke learning and development with the BookTrust partner network. You will create excellent links into communities and develop relationships with stakeholders in order to support BookTrust delivery and development, and place-based, community-led initiatives.
We are looking for a positive and enthusiastic, credible ambassador with a demonstrable ability to make connections across a wide range of people and groups in order to deliver ambitious projects. You will have great communications skills with the ability to engage effectively with a diverse range of audiences, in writing and in person. You may have worked within or across a local authority provider or network, in outreach or in a project within a local community or the third sector. You may have experience working with children and families experiencing deprivation, or in children’s reading. You will be highly motivated with the ability to work unsupervised across multiple projects in disparate locations simultaneously, and to work at pace, often to tight deadlines.
Who we are
Not all young people have the same opportunities in life.
Caudwell Youth exists to level the playing field for young people at risk.
They may be care experienced, have mental health challenges, be neurodivergent or be at risk of exploitation or offending.
Caudwell Youth is a dynamic new charity which has just celebrated its third birthday.
What we do
Caudwell Youth shapes young people’s futures by providing person-centred support to at risk 11 to 24-year-olds through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme.
Our vision is to help every young person at-risk in the UK. We give young people the time, trust and support they need to shape a positive future, no matter their starting point.
Our mentoring service is designed to ensure every young person feels safe, heard and supported. Each young person gains a trusted adult (a trained volunteer) who meets with them once a week to support them as they take steps towards a more positive future.
This year, we have supported more than 400 young people.
Our fundraising
We have a compelling fundraising proposition. We were founded by billionaire philanthropist John Caudwell, who has pledged to match all donations and fundraising at 33%.
Our mentoring service is delivering exceptional outcomes for young people, and we are ambitious for the future.
This is a crucial time for Caudwell Youth’s fundraising function, as we are set to embark on a new strategy for national growth in the new year. For the financial year just gone, grant income accounted for around 28% of our fundraising revenue.
Our aim is to grow our charity sustainably, while continuing to meet the evolving needs of at-risk young people in ways that are effective and life-changing. This role will be a key part of that journey.
What we're looking for
We are looking for an experienced grants, trusts and foundations fundraiser who can hit the ground running, both in solidifying and owning our valuable relationships with existing grant and trust fundrers and in exploring new opportunities.
You will also lead on the evaluation of our service impact across the organisation, gathering, analysing and presenting data to illustrate the valuable outcomes our services have for at-risk young people.
You will be a key team member in a dynamic and growing organisation and will help ensure the charity achieves its aims and objectives and fulfils its fundraising plan effectively.
More information about the role
This role is home based, but you need to be able to meet with funders and our small but dynamic fundraising team.
These meetings may take place in London, or across our current operating regions (Hertfordshire, Buckinghamshire, Slough, Luton and Milton Keynes).
We are happy to consider compressed and flexible hours requests.
How to apply
Please follow the link to our website to read the full recruitment pack and find the application form.
All applications must be submitted via our website application form. Thank you, and we look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join MSI UK as a Lead Analytics Engineer and make a real impact with your skills.
Are you ready to lead transformative analytics in a mission-driven organisation? At MSI Reproductive Choices UK, we’re looking for a Lead Analytics Engineer to shape the future of data-driven decision-making in one of the world’s leading providers of sexual and reproductive healthcare.
Hours: Full time, 35 hours per week
Contract: Permanent
Salary: £58,969.32 - £64,866.26 (Depending on experience)
The Role
As Lead Analytics Engineer, you’ll:
- Design and deliver impactful analytics solutions using Power BI and Azure Analysis Services.
- Lead a team of analytics professionals, mentoring and setting best practices.
- Introduce machine learning and AI to support predictive insights.
- Collaborate with stakeholders to drive data-informed decisions across the organisation.
What You’ll Bring
- Proven experience in analytics, BI, or data science with both hands-on technical delivery and leadership responsibilities.
- Expertise in Power BI, SQL, and semantic modelling.
- Experience applying ML / AI techniques (e.g., predictive modelling, NLP) to real-world problems.
- Excellent communication skills and a passion for mentoring.
- A degree in a relevant field or equivalent experience;
- Relevant certifications in Power BI, Azure, or data science are a plus.
What We Offer – More Than Just a Job
We support your wellbeing, growth, and work-life balance with a range of benefits:
Financial Benefits
- Competitive salary with clear progression
- Up to 5% employer pension contribution
- Blue Light Card discounts
Health & Wellbeing
- 24/7 Employee Assistance Programme
- GP consultations via Doctor Line
- On-site Mental Health First Aiders
Work-Life Balance
- Bank holidays and weekends off
- Birthday bonus day off
- Family-friendly policies
Career Development
- Training and development
- Accredited apprenticeship opportunities
- Clear career progression routes
Ready to lead with data? Apply now and drive meaningful change.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Location: You can be based near one of the following office locations - Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle.
We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.
Ideal start date: Flexible, as agreed with candidate
Annual leave: 36/37 days (England & Wales and Scotland respectively - includes bank and public holidays and three days to be taken between Christmas and New Year) plus up to 3 days additional annual leave increasing with length of service.
We also offer a Holiday Buyback scheme where you can purchase up to 1 working week additional annual leave per year
Other benefits:
- Cycle to Work Scheme
- Employer pension contributions of 5%, plus salary sacrifice contribution the equivalent of Employer National Insurance
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
The Opportunity
As our Senior Evaluation Coordinator you’ll drive forward how we measure and share our organisation’s impact.
You’ll own our monitoring and evaluation framework and use this to design smart and robust ways to measure how our work creates change.
You’ll lead our annual data collection processes and cycles, collaborating with other teams to collect and share key outcomes data, both internally and externally.
From crafting data methodologies to generating insightful reporting for stakeholders, this role is ideal for someone who loves delving into data, analysing and communicating trends and working with others to make a difference.
1. Designing how we measure our impact
- Shape evaluation questions and themes to explore, design the methodology, and consider data required to conduct robust analysis
2. Evaluating our interventions
- Manage the yearly impact evaluation to further the organisation’s understanding of its effect across our three interventions:
- on students’ outcomes, including student university destinations and longer-term graduate outcomes
- on the outcomes of our employer influencing work, including the impact of the Social Mobility Employer Index
- on the outcomes of our campaigns work
3. Data collection and performance management
- Develop and manage data analysis and visualisation tools and processes, such as PowerBI, to present monitoring data
4. Reporting and sharing our impact
- Consolidate analysis findings, and present them to various audiences to enable conversations around the development of our work
See attached job description for more detail on the key responsibilities in the role
Person Specification/Skills
Monitoring & Evaluation
- How to run an evaluation project, and manage it throughout the full project life cycle, i.e. planning, data collection, analysis, and dissemination
- How to create and implement plans and/or processes, including administrative systems and robust evaluation processes
Systems
- How to use databases, data visualisation tools and CRMs, underpinned by strong IT skills and the ability to learn and build capability
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Sunday 23rd November:
- A cover letter outlining your suitability and motivation for the role (no more than 500 words)
- Give an example of when you have evaluated the impact of a programme, intervention or project, the steps you took and skills you used (no more than 800 words)
Please note that generic applications and CV’s will not be considered.
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
The role is to support the Head of Fundraising Volunteering and Communications to achieve the overarching fundraising strategy, maximising opportunities for income generation as well as strategic aims for SIFA Fireside.
As part of a small team, the post holder will be responsible for managing all supporter and donation information on the fundraising database, regularly importing payment data from a range of sources and leading on the monthly reconciliation process. The post holder will also provide data selections and reports for SIFA Fireside’s supporter mailings and campaigns. When required, they will co-ordinate and support campaigns
Key tasks:
1. Planning and delivering fundraising projects and campaigns, awareness events and legacy campaigns.
2. Building and maintaining excellent relationships with donors including regular Open Weeks.
3. Working with the Communications Assistant to produce assets and distribute social media content related to fundraising.
4. Supporting with managing fundraising volunteers to include Corporate Volunteer Teams and conversion to individual givers.
5. Maintaining fundraising webpages and maintaining external donation platform accounts.
6. Managing and updating fundraising resources and literature including digital, print, t-shirts, and collection tins.
7. Overseeing the recording of all payment and donor data in our CRM database Beacon, including importing donations from a range of platforms.
8. Overseeing the processing of Gift in Kind donations, running associated campaigns and scheduling callouts for needed items.
9. Managing the storing of Gift Aid declarations, talking to donors knowledgeably about tax effective giving and submitting monthly Gift Aid submissions to HMRC via Beacon.
10. Producing and monitoring fundraising KPIs.
11. Acknowledging all donations, new and cancelled regular donors and external fundraisers and providing stewardship with external fundraising events and collections.
12. Monitoring the fundraising inbox and distributing supporter communications via email and MailChimp, while managing supporter contact consent and updating SIFA Fireside’s mailing list.
13. Ensuring work is carried out in accordance with the fundraising regulator and GDPR and always working within charity legislation and best practice.
14. Providing support to the Head of Fundraising and Communications with ad hoc requests for data on finances, donors, and charity services.
15. Undertaking any other reasonable duties that may be required to support the admin team.
*This is not an exhaustive description of the job. Aspects will change over time and the job holder is expected to contribute to its development and progression.
Working conditions:
The Fundraising Officer post will be based at 48-52 Allcock Street, Digbeth, Birmingham B9 4DY, however there can be some flexibility dependent on the weekly schedule and agreement with your line manager.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Restless Development
Restless Development is a locally-led, globally connected network, independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We support the collective power of young leaders to create a better world. We run youth-led programmes to tackle the issues that young people care about the most.
We also run the Youth Collective – a growing network of over 5000 local youth civil society groups and organisations in 185 countries. We are committed to creating a network that walks the talk on power shifting, using the power shifting checklist, both internally and externally.
Our approach to safeguarding
Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.
More information about Restless Development:
- Restless Development Strategy
- Youth Collective
- Power Shifting Checklist
- We Are Restless Blog
About the Event
The Schools Triathlon is a fun, mass participation sporting event for 7–13 year olds. Its mission? To get more young people moving, having fun, and discovering the power of fundraising. In 2025, over 10,000 young people took part in 12 events, raising an incredible £1.5 million for Restless Development and local charities. Since it began, the Schools Triathlon has raised over £5 million—making it our flagship fundraising event.
About the Role
As the Fundraising Events Coordinator, you’ll play a key role in delivering the Schools Triathlon series. You’ll work closely with a wide range of stakeholders, including the Schools Triathlon Committee, event venues, local schools, participants, volunteers, and our event delivery partners.
You’ll take the lead on two to three Schools Triathlon events, managing all aspects of planning and delivery with the school and our third party event company. This includes delivering engaging school assemblies at local schools to inspire pupils to take part and fundraise for Restless Development.
Our volunteers are the heart of the Schools Triathlon and without them, these events simply couldn’t happen. This role will be crucial in recruiting, coordinating, and supporting volunteers before, during, and after each event.
With support from the Senior Fundraising Manager. You will:
- Develop and implement creative volunteer recruitment strategies.
- Build strong relationships with local community groups
- Manage volunteer communications, ensuring a positive and rewarding experience.
- Work closely with each of the host schools to support them with their student and staff volunteers
- Lead on the Duke of Edinburgh volunteer programme, working closely with host schools to expand and strengthen this initiative.
This is a varied and hands-on role, offering plenty of opportunities to develop your skills across different areas of events and volunteer management. You’ll need to be proactive, adaptable, and able to manage your time effectively while staying calm under pressure. Strong interpersonal skills are essential, as you’ll be working closely with a wide range of people.
If you’re passionate about delivering great events and recognise the vital role that volunteers play in their success, we’d love to hear from you.
Job title : Fundraising Events Coordinator.
Location :Home based - South West England
Salary : £31,000 gross per annum
Preferred start date: End of December / January 2026
Length of contract : Permanent
Visa requirement : Must have the right to work in the UK
Other requirements : Must have a full drivers licence and access to reliable and roadworthy vehicle. Will be expected to complete a DBS check.
Reports to : Senior Fundraising Manager
Expected travel : Travel to London for staff meetings and other areas in the UK. Evening and weekend work for which time off in lieu will be given. Expenses for travel and work outside working hours will be given according to our policy.
Key Responsibilities:
Schools Triathlon Events:
- Support the planning and delivery of Schools Triathlon events from start to finish.
- Work collaboratively with the wider Schools Triathlon team to ensure smooth logistics, communications, and event-day operations.
- Attend meetings with schools, venues, and third-party suppliers to coordinate event logistics.
- Build and maintain strong professional relationships with key stakeholders including schools, committees, and delivery partners.
- Deliver engaging school assemblies and fundraising workshops to inspire participation and fundraising.
- Manage the assembly tracker to ensure it is kept up to date, with relevant members of the team notified when new assemblies are booked in.
Volunteer Management
- Take ownership of the volunteer project plan for all Schools Triathlon events.
- Lead the recruitment of event volunteers and student volunteers across host schools.
- Build strong, positive relationships with volunteers, ensuring a high-quality and rewarding stewardship experience.
- Coordinate and support local volunteer groups to ensure each event is fully staffed.
- Work closely with the Senior Fundraising Manager and host schools to deliver and expand the Duke of Edinburgh volunteer programme.
- Identify creative ways to grow and strengthen the Schools Triathlon volunteer network.
- Manage the volunteer inbox, responding promptly and professionally to all enquiries.
Systems, Processes & Communications:
- Support the team with event communications, ensuring timely, accurate, and professional responses.
- Use DotDigital to deliver email communications to volunteers and event participants.
- Confidently use Excel to process data and maintain accurate records across internal and external databases.
- Log and manage data accurately in Eventrac (registration system) and Salesforce (CRM), including imports, new records, and regular data cleaning.
- Support the management of fundraising through JustGiving, ensuring all fundraising pages are correctly logged and tracked within the CRM.
Others
- Must attend the Schools Triathlons as needed across April, May and June and other occasional evening and weekend work, for which time off in lieu will be given.
- Support on wider charity initiatives as and when needed
- Many of the schools we have relationships with are not accessible by public transport, so it is vital you have access to a reliable roadworthy vehicle. All travel will be reimbursed in accordance with Restless Development’s travel policy.
- Undertake any other duties as requested by the Senior Fundraising Manager.
- Support the Senior Fundraising Manager with developing an individual giving process.
We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values.
Skills and Experience
Essential
- Experience in planning and delivering events, ideally within the charity, education, or community sector.
- Experience of working with volunteers or an understanding of what makes a positive volunteer experience.
- Strong written and verbal communication skills, with the ability to engage and inspire a wide range of audiences
- Proven ability to build and maintain positive working relationships with internal teams and external stakeholders.
- Excellent organisational skills, with the ability to manage multiple priorities, meet deadlines, and remain calm under pressure.
- Enthusiastic, personable, and confident when engaging and motivating others.
- Creative and proactive, able to take ideas from concept through to delivery.
- Strong IT skills, particularly in Microsoft Excel, and confident using digital tools for communication and data management.
- Full UK driving licence and access to a vehicle (essential for travel to event sites and schools).
- Good organisational skills, with the ability to help plan and support events and fundraising activities.
Desirables
- Experience in fundraising or supporting fundraising initiatives.
- Familiarity with CRM systems (e.g. Salesforce), event platforms (Eventrac, JustGiving), and email marketing tools (DotDigital).
- Experience delivering presentations or workshops, particularly with young people.
- A genuine belief in the mission and values of Restless Development, and a commitment to representing them through your work.
Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.
What we do for you
Remuneration
We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.
Values and Culture
At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with. Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.
Work-life Balance
It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:
- 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
- Birthday Leave
- Access to flexible working.
- Generous study leave, maternity, paternity or adoption leave, and other leave allowances.
Professional Development
Restless Development is proud to be an employer who recognises potential and invests in the development of its staff. We are committed to the professional development of our staff through:
- Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job.
- Regular performance management.
- Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
- Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.
Travel and Medical Insurance
When travelling abroad with work, all staff will be covered by Restless Development's travel insurance. Any additional insurances/benefits will be shared with the successful applicant, and are dependent on the country of hire.
How to Apply
Please submit your CV and an expression of interest that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)
Apply by Monday 24th November 2025. For more tips on how to apply visit our website here.
Click here to return to Restless Developments website
The client requests no contact from agencies or media sales.
About the role
We are recruiting for a Head of Supporter Experience and Optimisation to join on a permanent contract. This is newly created role and will be home-based, working full-time, 35 hours per week, with occasional travel required for team and stakeholder meetings and events.
The last few years have seen unprecedented growth in the public profile of dementia, driven in part by the growing size, impact and ambition of Alzheimer’s Society - the UK’s leading dementia charity. We now need to ensure that everyone who needs dementia support today can access it, while improving our ability to attract, engage and retain the donors, volunteers and campaigners who so generously give money, time and voice to deliver enduring change.
As Head of Supporter Experience and Optimisation you will lead the strategic alignment and continuous improvement of how we deliver for our supporters (donors, campaigners, volunteers), transforming how we work across the Income and Engagement directorate. You will bring together our critical enabling functions focused on performance, planning and reporting; supporter experience delivery and improvement; administration and people development. We are looking for you to drive a joined-up approach to transformation that enhances both internal effectiveness and external impact.
You’ll champion a seamless, meaningful supporter journey, ensuring every interaction reflects our values and strengthens engagement, with a clear focus on improving the end-to-end supporter experience. You’ll embed a culture of insight-led decision making, collaboration, accountability, operational excellence and learning, ensuring our people are empowered to thrive and deliver their best to help end the devastation of dementia.
At all times, you’ll act as a passionate, articulate champion of the importance of our supporter’s experience. You will be a key stakeholder and build strong relationships across the Society, ensuring processes, systems and tools are developed with the ultimate goal of always improving the experience of all our supporters.
We have provisionally scheduled the first stage of interviews for this role to take place on Thursday 11th and Friday 12th December.
There will be a Q&A webinar for this role taking place on 18th November 4pm - 5pm where you will be able to anonymously ask questions about the role and team. To request an invitation to the webinar, please email [email protected]
About you
We are looking for a dynamic leader with exceptional people skills and a proven ability to inspire, motivate, and develop high performing teams.
Joining us, you’ll have experience in developing and implementing strategies spanning a variety of functions with variable short and long-term goals. You’ll have a deep understanding of the drivers behind supporter / customer loyalty to an organisation or cause with experience using data, insight, and experimentation to test and refine supporter / customer experiences.
Crucially, you’ll be able to adopt a holistic and collaborative approach, and you’ll have the project management and planning experience required to drive change, optimise processes and assess their impact across our directorate. You’ll embody our value of being ‘determined to make a difference’ with a proactive, adaptable and pragmatic, solutions-focused approach to making improvements. You’ll be able to build positive relationships, influence key stakeholders and use your communication and leadership skills to manage and motivate cross-functional teams.
You don’t need to have a background in the charity sector, and you may or may not have a connection to dementia. We welcome applications from anyone who feels they have relevant, transferrable skills that will enable you to succeed in this role. We hope the Society’s purpose and ambition resonates with you, and you’ll be motivated to help develop and optimise our processes and systems to ensure a brilliant experience for all our supporters.
What you’ll focus on:
- Developing and delivering a transformation roadmap for the Income and Engagement directorate that aligns with directorate and Society priorities, with a clear focus on improving all touch points of a supporter experience.
- Championing a supporter-first mindset across all teams, ensuring that every process and interaction is designed to enhance supporter satisfaction and loyalty.
- Using insight and feedback to identify opportunities for continuous improvement and innovation, driving a culture of marginal gains and agility across Income and Engagement.
- Overseeing the ongoing development, improvement and implementation of robust performance frameworks, enabling clear planning, tracking, and reporting of impact of activity across Income and Engagement.
- Building and fostering strong relationships across the Society to ensure alignment and buy-in for transformation initiatives that improve the supporters experience and our operational excellence.
- Fostering a collaborative, inclusive, and high-performing team culture that supports innovation and growth.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re seeking an innovative Finance Officer to support our work and
build a strong internal resources team. If you enjoy looking for better ways of working, process improvement and
the challenge of integrating emerging technology into everyday finance, this may be the role for you. You will work closely with the Secretariat, providing cross-cover support, facilitating our teams to deliver our Impact goals, strengthen locally led action, and help shape our global positioning for children and families.
If you’re an innovative, pro-active, finance professional we’d love to hear
from you!
Location: Remote, home based within the UK
Contract type: Permanent
Working hours: 24.5 / 0.7 FTE (flex up to 0.8 FTE per week)
Grade: C
Reporting to: International Finance Manager
Line manager for: N/A
Job Purpose:
This role sits within Family for Every Child’s (Family) Sustainability team, providing comprehensive support for all aspects of financial management. The Finance Officer will work closely with the Secretariat, providing a central support function for the Sustainability, Impact, and Innovation teams. This role will support the International Finance Manager (IFM) in building an internal finance function and will work with Family’s outsourced financial service provider in the UK to transition support in-house, ensuring efficient income and expenditure processing, reconciliation and reporting.
This role includes study support to become a qualified accountant (ACCA) with the potential for role development linked to successful exam progression. Family offers a study leave policy of 10 days over a rolling 12 month period (pro rata for part time staff).
Scope and Limits of Authority:
The post holder is expected to organise their own day-to-day activities according to the overall priorities and timescales set, and to exercise sound judgement in many critical decision-making areas.
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Purchase delegation of £1,000; invoice approval delegation of £2,000
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This role does not have budgetary or line management responsibility
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Processing of personal and confidential data
Key Responsibilities:
Finance administration
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Principal point of contact for staff and suppliers (purchasing, expenses and payments).
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Managing and organising the finance inbox, ensuring queries are answered in a timely manner and ensuring good supplier relations are maintained.
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Processing all invoices and expenses onto the accounting system, ensuring correct coding and allocation of costs.
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Preparation of domestic and international payment runs, ensuring international payments are compliant with local requirements and following up on any issues.
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Working closely with the Programme Officer to track the status of grants and ensure outgoing payments are received.
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Managing the prepaid cash cards and monthly sign off of spend, supporting staff with purchases and expenses, checking and updating expense claims prior to processing of payment.
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Bank reconciliations, monitoring bank activity, ensuring invoices/expenses paid by direct debit are processed and approved as required, maintaining supplier details up to date.
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Preparation of monthly journal entries for review and approval by the IFM.
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Acting as the main point of contact for staff to provide guidance on all operational financial policies and procedures.
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Leading on continuous improvement to operational finance processes, including the use of AI technology to streamline processes and improve efficiency.
Payroll
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Preparation of monthly UK payroll. Working closely with the HR Officer to ensure all adjustments are processed.
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Preparation of monthly UK pension submissions within the required deadline.
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Processing all pension changes, including auto-enrolment and adjustments to contributions.
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Checking calculations for EOR and international payrolls.
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Preparation of monthly payroll allocation journals for review and approval by the IFM.
Financial budgeting and reporting
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Supporting and coordinating the budgeting process with the International Finance Manager and budget holders, updating the budget templates and checking the draft budget for accuracy and completeness.
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Supporting the production of monthly and quarterly financial reports and cash flows, reviewing trial balances prior to accounts consolidation, carrying out income reconciliation review by the International Finance Manager, and completing sample checks of the financial reports.
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Supporting the preparation of the accounts for the annual audit and financial report
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Supporting the Impact team by reviewing project budgets, re-forecasts and financial reports prepared by members
Income processing and reporting
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Carrying out the income reconciliation between the Bank and Salesforce, working with the Database Officer and Analytics & Process Officer to ensure the necessary adjustments to the database are made.
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Ensuring income recognition is in line with accounting standards and preparing and uploading draft journals for recognition of income to Xero.
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Preparing and completing HMRC Gift Aid submission files, monitoring the Gift Aid debtor balance and receipts from HMRC
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Assisting the IG Finance Manager in administering and reporting on legacy income
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Carrying out financial analysis and reports as needed for donor reporting, forecasting and financial modeling.
Cross Cover support
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HR: Managing the monthly payroll process with the outsourced provider including provision of data, and checking reports and calculations, for UK payroll and all international payrolls
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HR: Maintaining day to day liaison with line managers and any outsourced payroll and employment providers (EOR).
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Fundraising: Assisting the Supporter Care team with income processing, including regular payment processes
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Impact: Assisting the Programme Officer with purchase orders and grant management as needed to cover periods of leave and heavier workloads (i.e. during events, etc…)
Self management
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Bringing a results focused, open and collaborative way of working to all you do to include agility, flexibility and an innovative approach, supporting colleagues to thrive in a remote working environment
Undertaking any other reasonable duties as required to support effective financial support across the Secretariat and wider Alliance.
The Key Responsibilities above set out the priorities for this role which will shift and develop to respond to the evolving nature of Family.
Family for Every Child is evolving and in order to support the Alliance the role of the Secretariat has to adapt and respond to the changing needs of the members. This has an impact on each and every role within the Secretariat, therefore flexibility is key and the ability to respond to change, shift responsibilities and work collaboratively underlies the approach all staff need to take.
Person Specification:
Education, qualifications, knowledge and experience
Essential
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Proven experience of working within a finance function.
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Working knowledge of UK accounting standards, bookkeeping and finance administration
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Advanced IT literacy, with strong knowledge of Microsoft Excel
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Experience of using accounting software, ideally Xero with ezzybills and ApprovalMax
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Excellent numeracy and analytical skills with a high level of accuracy and attention to detail.
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Confident use of fundraising databases and/or customer relationship management systems
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Willingness to undertake professional qualification in accounting (ACCA).
Desirable
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Qualified AAT level 3, HNC or equivalent bookkeeping/finance experience
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Experience of working remotely or with remote-working colleagues and of working as part of an international team across different timezones.
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Experience of working within a network organisation.
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Experience of working in a multicultural setting
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Experience of working with Google Apps
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Knowledge of Charity SORP, Power BI, Salesforce
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Payroll qualified or ability to take on payroll training.
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Willingness to explore the use of AI and other technologies to improve and enhance the finance function.
Skills and personal attributes
Role specific skills
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High standard of numeracy and analytical skills
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Strong organisational and time management skills, with the ability to prioritise a high volume of work and meet deadlines.
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Excellent reconciliation skills, with a systematic and rigorous approach
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Quick and accurate keyboard skills, and attention to detail, with the ability to maintain high standards of accuracy under pressure
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Ability to manage delays and solve problems
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Ability to maintain a high degree of confidentiality in relation to a range of information
The following skills and personal attributes are expected of all staff
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Flexible and adaptable; willing to contribute to other streams of work and across teams
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Bringing a results focused, open and collaborative way of working to all you do to include agility, flexibility and a ‘can do’ mentality, supporting colleagues to thrive in a remote working environment.
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Highly skilled communicator, in different formats, capable of working across languages and cultures with a high level of fluency in English (using translation and interpretation support as relevant)
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Flexibility to work outside typical working hours and days and across time zones
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Highly organised and self-motivated, able to manage and deliver on multiple concurrent tasks
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Competent IT proficiency across a range of packages, able to learn quickly and troubleshoot problems independently
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Ability to use initiative and work without close supervision, working both as part of a team and as an individual
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Excellent command of English (oral and written) is a must, but working knowledge of Spanish, Portuguese, Russian, Arabic or French is appreciated to broaden the range of language skills within the Secretariat
Travel
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Limited to annual team planning day (UK)
The client requests no contact from agencies or media sales.
We are looking for a creative, driven, compassionate, Communications Lead to develop, lead, and implement an integrated communications strategy that supports our ambition to double the number of adults learning to read with Read Easy UK by the end of our current strategy.
As a strong communications generalist, with strategic and operational expertise, the Communications Lead will work closely with employees, volunteers and other key stakeholders to strengthen the charity’s national brand and position. This role covers all aspects of communications including media relations, digital communications, brand communications, stakeholder and internal communications.
The post holder will shape and deliver communications activity that inspires, informs, and engages our key audiences, including volunteers, potential Readers, funders, the media, and partners across the UK.
The successful candidate will be strategic and agile and will enjoy shaping strategy alongside delivering communications activity. This is a standalone role, leading and delivering internal and external communications for the organisation in collaboration with other key partners.
Location: Fully Remote/Home-based with very occasional travel to regional groups as required and for up to 3 team meetings per annum (currently held in Birmingham).
Reports to: Read Easy UK CEO.
Line Management: Volunteers and freelancers, and potential for future employees.
Start date: January 2026 (or sooner).
Salary & Benefits
- Salary: Up to £15,200 - £22,800 depending on hours (Up to £38k FTE).
- 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave – pro-rata for part time roles.
- Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period).
- Support when extending your family – company parental and adoption pay (above statutory after 12 months service)
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Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals.
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Training and Development opportunities and resources – we are developing plans in this area to enhance employee experience and opportunity
- A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers
We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.
When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.
If you need any support with your application or have any questions in advance of an application, please do contact us.
Please download the applicant pack for full job description and person specification and for details on how to apply.
The closing date to apply for this opportunity is Sunday 30 Nov 2025 (11.59PM).
Should you be shortlisted, the first round of interviews will take place online on Tuesday 2nd December 2025.
We anticipate a second round of interviews on the afternoon of Wednesday 10th December 2025.
The client requests no contact from agencies or media sales.
About us
Literacy Pirates’ vision is for every child to have the literacy skills, confidence and perseverance to succeed at school and beyond. We provide free, after-school literacy support to children who are falling behind in class and who have fewer opportunities for additional support due to their personal circumstances than others. Founded in East London, Literacy Pirates’ programme now runs online and serves children anywhere in the United Kingdom.
Literacy Pirates is on an exciting journey of growth, rolling out our innovative learning programme to reach more children than ever before. An ambitious, fast-growing charity we have set ourselves a goal of reaching 3,000 children a year nationally, by 2030 compared with 650 this year.
What we're looking for
We are looking for a talented Bookkeeper to maintain our financial records and handle financial operations in the charity.
Core duties include processing all routing transactions encompassing supplier invoices, sales invoices, bank transactions, petty cash, credit cards and treasury management. You will also make payments, prepare our in-house payroll and submit pension returns.
You will work closely with our Finance Director to support the month end close while complying with and upholding the Charity’s policies and procedures.
Our ideal candidate will have experience in a similar role, ideally have worked for a charity and be familiar with Xero. You will also have at least one of the following:
- A relevant qualification such as an accountancy or business degree
- Part or fully qualified with an accountancy body, such as the AAT
- Demonstrative qualification by experience.
Required skills
- Proven bookkeeping experience in a similar enviroment
- Solid understanding of financial operations in a SME environment
- Proven ability to calculate, post and manage accounting figures and financial records
- Accurate data entry skills along with an eye for numbers
- Proficiency in English and in MS Office
- Qualified to degree level, or partly or fully qualified with an accountancy body, or demonstrable QBE
Person specification
- Highly organised
- Dedicated to providing excellent service and building positive working relations
- Able to balance speed of work with a high degree of accuracy and attention to detail
- Strong verbal and written communication skills
- Able to work independently at times and use initiative
Responsibilities
Process all financial transactions in our finance IMS (Xero) accurately and promptly encompassing:
- Accounts payable
- Employee and volunteer expense claims
- Sales invoices, grants, donations and other income
- Bank transactions
- Petty cash
- Credit cards
- Download bank records into the IMS and reconcile all bank accounts
- Monitor savings and move funds between accounts ensuring that we comply with our investment policy
- Operate credit control on the sales ledger and issue payment receipts to customers and donors
- Make payments to creditors and settle expense claims
- Prepare payroll to draft status, pay staff and HMRC, report pension contributions
- Electronically store all required records in line with statutory requirements
- Update contacts and restricted fund profiles in the finance IMS
- Make Gift Aid claims
- Operate within the Charity’s financial procedures and prevailing accounting standards
Support the Finance Director with any of the following:
- Operating restricted funds
- Balance sheet reconciliations
- Financial reporting (internal/external)
- Budgeting and forecasting
- Statutory reporting
- Supporting the annual audit process
- Any other reasonably requested duty
We develop the literacy, confidence and perseverance of children who are falling behind in class and have fewer opportunities in their personal lives.

The client requests no contact from agencies or media sales.
Money Adviser – National Debtline
Salary: £36,069 per annum (inclusive of shift allowance) + excellent benefits
Birmingham (remote with some hybrid working)
Contract: Permanent
Hours: Full time, 35 hours per week (rota basis including evenings and occasional Saturdays).
Closing date: 21st November 2025
About the Role
Our client are passionate about making a positive difference. They’re now looking for Money Advisers to join our National Debtline team and help them support people across the UK to tackle their debts and manage their money with confidence.
As a Money Adviser, you’ll provide tailored, specialist money advice to clients. You’ll help clients navigate complex debt situations, providing clear, empathetic and non-judgemental support while meeting quality and productivity standards.
Your key responsibilities will include:
· Providing specialist money advice and support across multiple channels.
· Communicating with clients in a clear, supportive and empathetic way.
· Identifying and explaining appropriate debt solutions (e.g. DROs, IVAs, DMPs).
· Accurately maintaining client records and administrative processes.
· Collaborating with colleagues to ensure service quality and continuous improvement.
· Acting as an ambassador in all client and stakeholder engagement.
About You
Their ideal candidates will bring:
· Proven experience in a telephony customer service or advice role.
· Excellent communication skills – both written and verbal – with the ability to explain complex information simply to a variety of callers, some of whom may be distressed or have suicidal thoughts.
· A customer-focused, empathetic and non-judgemental approach. A high level of IT proficiency (Word, Excel, Outlook, Teams, Zoom) and ability to adapt to new systems.
· Strong organisational skills and the ability to manage workload effectively.
· Resilience and the ability to stay calm in challenging situations.
What they offer
They provide full training and extensive support to give you all the tools needed to become an exceptional adviser. The majority of their 10-week training programme will be conducted at their offices in Birmingham (Five Ways) along with some remote training too. You must be able to commit to training on a full-time basis.
Training to become a Money Adviser is challenging and also staying up to date with new legislation in this arena is important, therefore you need to be willing to manage your own development during and outside working hours. With the initiative to research some of the finer technical points of debt advice, you will possess the drive to succeed in a role that presents challenging targets.
We believe in taking care of our people, and we offer a great range of benefits, including:
· 29 days annual leave plus bank holidays
· A contributory pension scheme
· Flexible hybrid working arrangement
· Generous life insurance
· Wellbeing days to support your mental health
· A healthcare cashback scheme
· Access to an Employee Assistance Programme
· Working outside the UK (up to 30 days in a 12-month period)
· Free on-site gym (Birmingham)
· Enhanced maternity pay
· A birthday voucher to celebrate your special day
How to Apply
We’d love to learn more about you! Please send us your CV and a short cover letter (max 500 words) outlining how you meet the criteria in the job description and why you would be a great Money Adviser.
We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.
If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.
Important Information
We may close this advert and process early if we receive a high number of applications, so please apply as soon as possible.
We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.
Our Commitment to Inclusion
We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.
We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds.
About Planet Patrol
Our vision is a world where all beings can enjoy our waterways, free from pollution. We are a global community dedicated to placing people-powered environmental data at the heart of decision-making. Through our unique anywhere, anytime, anybody approach to citizen science, we gather critical evidence of water and litter pollution to drive solutions that protect both environmental and human health. Our data and citizen science methods have been featured in academic journals (Stanton, et al., 2022) and media investigations (Channel 4 and ITV), enhancing public and scientific knowledge of litter pollution.
About the role
As Director, you will oversee daily operations, including forecasting and budgeting for the entire organisation (currently c£300K per annum). As such, you will lead on developing a sustainable funding stream for our mission-driven work, ensuring we maintain a 6-month runway at all times. You will build and maintain strong external relationships to help grow and develop the organisation. The Director will provide leadership to a small, remote team (4 x PAYE) and create a happy, sustainable and productive work environment. Most importantly, the Director will ensure objectives are being met - both personal and organisational - to deliver impactful, positive change for our waterways in the UK, and abroad.
About you
The successful candidate will be a strong leader who excels at strategic thinking, with the natural ability to analyse situations and relationships to maximise impact and return on investment. They will have experience in line management, fundraising and financial management. We are seeking candidates who have experience in senior management in a non-profit setting, ideally within the environmental sector but not essential. Critically, you must thrive in a start-up environment and have a can-do attitude to problem solving. You’ll be one of only a handful of employees and a team of excellent freelancers, so being a team player is a must! This is a great opportunity to really shape the organisation and our impact, so if you like having agency and being innovative, Planet Patrol would be a great fit.
Your top qualities as a leader
- Ambitious
- Collaborative
- Agile
- Resilient
- Resourceful
Key Responsibilities
Funding Development + Stakeholder Relationships (40%):
- Significant responsibility for successful contractual negotiations and maintaining a healthy new funding pipeline. Secure six-to-seven figure funding opportunities to provide a sustainable revenue stream for 3+ years.
- Strategic understanding and experience of competitive and fast changing charitable financial landscape.
- Build and maintain strong partnerships with funders and other voluntary sector organisations.
- Ensure we are suitably represented at appropriate meetings, events, conferences, management groups etc. and that issues that impact our work are raised appropriately.
Operational Leadership including Compliance + Budgetary Control (30%):
- Effective leadership driving business operations and strategic targets. Inspire teams to deliver high-quality programmes and foster a culture of creativity and innovation.
- Draw up and monitor budgets, with support from the Founder and Team Leaders, and ensure effective management and use of all resources. Ensure maximum operational efficiency and maintain a six-month runway at all times.
- Work collaboratively with the Founder and Team Leaders to build annual Business Plans and long term strategies for the organisation.
- Ensure compliance across product / project delivery, finance, human resources, IT, legal, health and safety, customer services and facilities management. Ensure that all data is collated and managed in line with data protection requirements.
- Maintain and develop effective human resource systems for the recruitment, management, support, training, and appraisal of staff and volunteers. Ensure systems are in place to monitor and evaluate the work.
Team + Performance Management (30%):
- Build high-performing, committed teams. This includes line managing, coaching, and supporting team members to create a positive, productive work environment.
- Oversee the team to deliver comprehensive planning and reporting.
- Set benchmarks, monitor performance, and develop a culture of continuous improvement.
- Proactively manage the performance of Team Leaders by carrying out inductions, regular accountability meetings, supervisions, and probation reviews, while also setting clear work and development objectives.
Person Specification
The role is for up to 30 hours a week over 4 days - for the right person we would consider fewer hours. If you think you could do the role but do not meet all of the specification points below, we would still like to hear from you.
Essential Experience and Ability
- Senior management experience working within a small charity or Community Interest Company (CIC).
- Track record of driving operational excellence, including organisational finances and resources.
- Experience of line management, team development and performance management.
- Experience of securing sustainable and diverse revenue streams; including multi-year, strategic deals worth six-and-seven figures.
- Proactive approach to risk management and maintaining compliance.
- Experience in a strategic role, including developing organisational strategy and/or developing and overseeing monitoring and evaluation frameworks.
- Experience of working with a range of stakeholders and managing stakeholder relationships.
- Ability to effectively prioritise, manage and oversee programmes of work across the organisation and lead through change.
- Ability to work under own initiative, delegate where appropriate, prioritise work and meet strict deadlines.
- Good general IT skills and appreciation of new platforms that can increase efficiency and effectiveness (Slack, Trello, Canva, Dext, Xero, HubSpot, SenseHR).
- Broad understanding of GDPR and other essential legislation and organisational policies, including use of AI.
- Passionate about the environment and the importance of citizen science.
- A commitment to diversity, equality and inclusion.
- Legal right to work in the UK without visa sponsorship.
What we offer
Planet Patrol values collaboration, innovation, and agility. That’s why we’re proud to be a 4-day week employer. We offer a flexible, remote working environment, paired with regular opportunities to connect as a team. We’re a vibrant, mission-driven non-profit that supports professional growth, alongside wellbeing. We offer a generous annual leave package, your birthdays off and encourage you to get out into nature whenever possible.
Application details
If you believe in the work we’re doing and think you could add something to it then we would love to hear from you.
Please submit your CV, LinkedIn profile and answers to the four questions listed on the application page. We are unable to process applications which are not complete.
Applications close midnight Sunday 23 November.
First stage interviews will be held virtually on Wednesday 26 November.
Second stage interviews will be held in person on Wednesday 3 December.
The client requests no contact from agencies or media sales.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
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Investors in People Gold - through external accreditation and colleague feedback
About the Role
We are looking for an experienced Software Engineer to join our Product and Engineering team.
Oak engineers have a range of specialities and interests covering web application development, APIs, databases, serverless computing, GraphQL, React, and component-led UI. If you have experience in any of these areas, we'd love to hear from you.
We work together in product squads alongside designers, researchers and education experts, regularly releasing new features and improvements to give teachers and their pupils quick and easy access to the highest quality learning resources.
What You’ll Be Doing
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Development of highly performant ed-tech applications that are secure, scalable, highly available and accessible to the widest number of users that meet Government Digital Service standards
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Lead the team on specific areas of the system, infrastructure, or code base
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Take an active role in the design and implementation of new processes and tools that improve the user or developer experience
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Provide mentorship for a less experienced colleague
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As a member of the Oak Team, contribute to the planning and culture of the organisation
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Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required
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Support all work across Engineering and take on other general responsibilities as required
What We’re Looking For
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Professional experience building high-performing web applications with modern Javascript libraries and tools.
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Experience collaborating with product teams to develop high-quality products with large customer impact.
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Knowledge of common web application architectures with some experience architecting simple technical solutions based on product requirements and design.
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Experience in extending automated test suites and an understanding of the value of different types of testing (e.g. unit vs integration).
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Desire to build beautiful, easy-to-use digital products with an understanding of the importance of accessibility in all its forms.
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Great communication and collaborative skills.
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The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.
Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).
If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote technical interview and a technical pairing session conducted over Zoom. This will last approximately two hours.
We love giving feedback, so at the end of the application process, we'll share how well you performed.
We aim to begin interviews in November 2025.
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.
The client requests no contact from agencies or media sales.
