Customer support jobs

The role

The London Clinic is at a pivotal moment in the growth of its philanthropy programme, with increasing ambition and collaboration with Northwestern Medicine driving a new phase of development.

The Head of Philanthropy Operations will be central to delivering this transformation. This role provides both strategic and hands-on leadership to build the operational infrastructure, governance and processes that underpin a high-performing fundraising function in a complex healthcare environment.

Working closely with the Director of Philanthropy and senior stakeholders, you will turn strategy into action, strengthening systems, improving gift management and reporting and embedding a culture of philanthropy across the organisation.

This is a role for an action-oriented individual, someone highly organised, tenacious and comfortable with ambiguity and who takes ownership and sees things through. You will bring experience from within the fundraising arena, with a strong understanding of the operational requirements that underpin successful philanthropic programmes. 

About us

Established in 1932, The London Clinic is one of the UK’s largest private hospitals, with eight state-of-the-art facilities in the heart of London’s medical community around Harley Street. As a charity, we reinvest in cutting-edge treatments, technology, and facilities to benefit our patients, staff, and the wider community.

We offer a comprehensive range of services, from complex medical and surgical procedures to specialist cancer care. The London Clinic is known for its supportive, collaborative culture where every contribution is valued, guided by our core values: We go further, We work as one, We personalise care.

Key Duties

• Lead the development of the operational infrastructure, systems and governance that underpin a high-performing philanthropy programme.
• Translate fundraising strategy into effective delivery, building processes that support donor engagement, stewardship and growth.
• Oversee gift processing, financial tracking and reporting, working closely with finance to ensure accuracy and compliance.
• Develop and embed policies, due diligence and governance frameworks to support ethical and sustainable fundraising.
• Build strong relationships across clinical, operational and senior leadership teams to embed philanthropy across the organisation.
• Drive continuous improvement in systems, data management and operational performance.
• Lead and develop a small team, fostering a collaborative and accountable culture.

Skills & Experience

• Experience working within the fundraising or philanthropy sector, with a strong understanding of fundraising operations.
• Proven ability to design and implement systems, processes and governance frameworks.
• Highly organised and delivery-focused, with the ability to manage multiple priorities and work through ambiguity.
• Strong stakeholder management skills, with experience working across complex organisations.
• Experience of CRM systems (e.g. Raiser’s Edge) and using data to inform decision-making.
• Excellent analytical, problem-solving and communication skills.
• Knowledge of compliance, governance and regulatory requirements in a fundraising or similarly regulated environment.

Benefits

We offer a range of benefits including flexible working and great career opportunities. Our core benefits are:

• Private Medical Insurance
• Contributory pension scheme (total contribution up to 20%)
• 25 days holiday plus bank holidays
• Life assurance
• Travel season ticket loan
• Family friendly benefits
• A range of retail discounts
• Excellent career development; with clear career pathways and access to further education

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

​​​​​​​The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

The role of Community Fundraising Officer is all about helping to turn that vision into reality by inspiring people to actively support nature through fundraising, events, partnerships and & encouraging community-led initiatives. It is a role that combines relationship-building, creativity & practical organisation, while giving the successful person the chance to make a direct contribution to helping bring nature back to Suffolk.

The position focuses strongly on developing community fundraising opportunities & building lasting supporter relationships. The post holder will work with the Philanthropy & Fundraising Manager to deliver fundraising plans, meet income targets & create new opportunities for people across Suffolk to get involved. This role will help create a loyal and motivated supporter base that feels closely connected to the impact of its contributions.

This role also includes supporting fundraising events and campaigns, representing the Trust at local events and encouraging deeper engagement with the charity’s wider work. Alongside these outward-facing responsibilities, the Community Fundraising Officer will help ensure fundraising activity is well organised, compliant with relevant standards and legislation and accurately recorded through the Trust’s CRM system. This opportunity would suit someone who is enthusiastic, organised and people-focused, and who wants to make a direct contribution to Suffolk Wildlife Trust’s ambitious goal of helping nature recover and thrive for the future.

To succeed in this role, the successful applicant will need a strong commitment to our mission & vision along with experience in a similar role, ideally within the charity sector, along with excellent communication & relationship-building skills. The ability to inspire supporters and volunteers is essential, as is strong organisational skills to manage competing priorities. You will also be able to build professional working relationships across teams & work collaboratively, understand GDPR and fundraising best practice and be confident using Microsoft Office, Teams, SharePoint and CRM systems such as Access CRM.

This is a permanent, full-time position working 37.5 hours per week (Monday to Friday from 9:00am to 5:00pm). We operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The base of work will be Brooke House and the starting salary will be between £26,000.00 and £28,000.00 per annum depending on skills, knowledge and experience.

To apply for this opportunity, please submit an application via our website by 9:00am on Friday 24 April 2026. The interviews are planned for Tuesday 05 May 2026 at Brooke House in Ashbocking.

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.

We are committed to being an inclusive organisation where everyone is welcome. As a conservation charity, we recognise the value of diversity both in nature and in our staff & volunteers. Suffolk Wildlife Trust is an organisation where everyone feels respected, valued & empowered to contribute, so that together we can deliver our vision, mission & strategic goals for a wilder Suffolk.

The UK Maths Trust is a charity that exists to advance the education of children and young people in mathematics. We do this by working with hundreds of volunteers across the UK to organise Competitions and Challenges promoting problem solving and teamwork and other mathematical enrichment activities.

As an Administrator in the TMC team, you will work closely with the TMC Coordinator to support the delivery of the UKMT’s Team and Senior Team Maths Challenges.

Position: Team Maths Challenge (TMC) Administrator - Maternity Cover
Location: Leeds - Thorpe Park LS15 (hybrid working in place)
Salary: UKMT grade A1 - A5 (Salary range £25,730-£28,560 dependent on previous experience)
Post Type: Full Time - 35 hrs a week
Contract: Initial 6 months' fixed-term maternity cover, with possibility of extension
Reports to: Director of Mathematical Programmes

How to apply: Submit a CV and a short statement (no more than 300 words) explaining what interests you about the role, and how you meet the essential criteria outlined in the person specification.

The deadline for applications is 17 April 2026. We expect to hold interviews in w/c 20 April 2026. We anticipate that the successful candidate would start in June or July.

Main duties:

• To work with the Director of Mathematical Programmes and TMC Coordinator to assist with the smooth administration and delivery of the Team Maths Challenges.
• To provide excellent customer service to participating schools and to UKMT volunteers as required. This includes managing email correspondence and other routine enquiries.
• To undertake tasks and analyse data using a variety of computer systems including, but not limited to Google Workspace, Overleaf, Canva, Mailchimp, and the UKMT competition system.
• To plan and track tasks, deadlines, and workflows to ensure the high-quality delivery of TMC events.
• To ensure we uphold our agreements with sponsors and ensure adherence to all relevant organisational policies.
• To support and work with other colleagues as necessary, including the sharing of best practice, to ensure the smooth and consistent running of all UKMT activities.

These duties provide a framework for the role and should not be regarded as a definitive list.

Person specification

You do not need extensive prior work experience for this role. This means the opportunity may be suitable for someone that is still early in their career, or who wants to switch to a different sector to try something new. It is far more important to us that you are a positive team member, keen to learn, and willing to try your hand at a range of different tasks.

Essential

• Strong interpersonal abilities, showcasing initiative, teamwork, and adaptability to manage competing priorities effectively. Demonstrable ability to ensure key deadlines are met.
• Proficiency in the use of core office suite IT software, like Google Drive, Microsoft Office, and various social media platforms.
• The ability to work effectively with others in a busy role but also to make progress with your work independently when required.
• The ability to build strong relationships with colleagues and the UKMT volunteer network.
• Adherence to organisational policies at all times when carrying out your work, in particular but not limited to Child Protection, Data Protection, and Health and Safety.
• A willingness to learn and quickly acquire knowledge in a new role or context.
• Exceptional organisational and time management skills.
• Pride in a culture of effective customer service, with the resilience to respond to feedback in order to improve service delivery where required.

Desirable

• An interest in education and/or mathematics.

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

An exciting opportunity has arisen for a Non-Medical Prescriber to join Change Grow Live Tower Hamlets Service. You will be an integral member of a multi-disciplinary and multi-agency team delivering recovery orientated alcohol and drug intervention services.

Our NMP's are integral members of our multi-disciplinary and multi-agency teams, delivering recovery orientated alcohol and drug intervention services. Offering care for presenting clients, prescribing and/or making amendments to prescriptions of opiate and/or alcohol substitute treatments and other related medications, they take a lead role in developing the prescribing clinic, acting as a point of contact for other workers and partner agencies around prescribing issues.

Hours: Full Time, 37.5 per week

Salary: £47,792.23 - £53,329.99 Dependent on experience (Based on full time hours, pro rata for part time)

Contract: Fixed Term until 1st October 2027 (with the potential to extend) 

*Please note: Full-time hours at Change Grow Live are 37.5 per week. For part-time roles, salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role: 

• Assess, diagnose, plan; implement and evaluate treatment/interventions and care for service users. 
• Prescribe and review medication for therapeutic effectiveness appropriate to service user needs and in accordance with evidence-based practice and national and local protocols, and within scope of practice. 
• Prioritise health problems and intervene appropriately to assist the service user in complex, urgent or emergency situations seeking immediate advice and direction from the Clinical Lead if needed. 
• Assess, update, and refer service users for BBV vaccination and immunisation programmes. Support service users to adopt health promotion strategies that promote healthy lifestyles. 
• Communicate effectively with service users and carers, anticipating barriers to communication and recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating. 
• Maintain effective communication within the organisational environment and with external stakeholders, acting as an advocate for service users and colleagues where necessary. 
• Produce accurate, contemporaneous, and complete records of consultation, consistent with legislation, policies, and procedures. 
• Assess effectiveness of care delivery through self and peer review, benchmarking, and formal evaluation. Be actively involved in the annual appraisal system. 

About you: 

• Qualified pharmacist with current GPhC registration and two year’s post qualification experience OR First level registered nurse with a current PIN AND three years post qualification experience 
• Qualified Non-Medical Prescriber 
• At least one year’s relevant and recent experience of working within substance misuse treatment. 
• Sound and demonstrable knowledge of harm reduction and health promotion interventions 
• Ability to assess and recovery plan service users and formulate written reports, as necessary. 
• Ability to communicate confidently and effectively, verbally and in writing. 
• Full driving licence and access to own transport, or ability to demonstrate easy movement between services, if necessary

What we will give to you: 

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Flexible working arrangements 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Protected CPD time 
• Free access to the RCNi learning platform. 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible

Direct applications only — we will not be engaging agencies for this vacancy

Salary Range (pro rata if part time)

CGL points 43 to 48 (£47,792.23 - £53,329.99)

ILW / OLW /Fringe

Inner London Weighting (£4,133.14)

Closing Date

26/4/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.

APB exists to support Religious Order Bursars (and others) involved in the management of their charities. A vacancy in the post of General Secretary will arise later this year due to the retirement of the current post holder.

The General Secretary is responsible for the day-to-day administration and management of the Association which has over 200 members. The General Secretary ensures the APB website is kept up to date and useful resources are available to support members in their work. Each year an annual conference is held over either 3 or 4 days, and the General Secretary is responsible for the organisation of this. 

This is a home-based position that will require attendance at in person meetings from time to time and at the 3 or 4-day annual conference each October.

The post holder will need to be flexible and have a good knowledge of Microsoft office including excel, good administrative skills and an approachable manner as the key link for members. General knowledge of finance and accounts would be an advantage.

The closing date for completed applications is midday on Friday 1st May 2026.

Interviews to be held on Tuesday 12th May in the FCJ Centre, 32 Phoenix Rd, London, NW1 1TA

No agencies please.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Lambeth. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Deliver all aspects of support to enable a customer with complex needs to develop independent living skills as appropriate to their individual needs.
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
• Undertake support planning and risk management.
• Deliver robust medication support informed by external partners and in compliance with our Medication Policy & Procedure
• Undertake a case load of customers with key work responsibilities.
• Maintain solid knowledge of relevant referral partnerships and specialist support agencies.
• Working together with family, primary and secondary health agencies to reduce risks and increase independence.

What you'll bring:

Essential:

• NVQ Level 2 or equivalent or experience within charity/social care sector or mental health.
• At least 1 years' experience of support work with people with mental health related support needs.

Desirable:

• Experience of working with vulnerable people.

About us:

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

Orbis UK is delighted to offer the role of Business Support Administrator, a new position for the charity, as the organisation seeks to grow and build on past successes to reach its target of achieving £10m income in the next 5 years.

This role is critical to supporting a highly performing group of staff as we seek to transform lives through the prevention and treatment of blindness. This role will sit within the Business Support Team (BST), which is responsible for the day to day running of the organisation and will be the key point of contact for all administrative queries that encompass the broad range of services that BST provide, from HR, IT, and Finance through to Travel, Facilities and Health and Safety.

This is an ideal role for someone who has an appetite for growth in their skills and knowledge and who has an aptitude for creativity and learning, in particular for areas of responsibility that may fall out of your current remit. You will need to demonstrate initiative and curiosity for the role and be prepared to challenge current practice and identify ways of improvement and finding efficiencies in the role, that will benefit the wider organisation.

Working within a new team where new ideas are promoted and encouraged under a newly appointed HR and Governance Manager, provides the opportunity for the new postholder to take ownership and make demonstrable change within a thriving international NGO.

We are looking for someone who has excellent, demonstrable communication skills, both written and verbal, who can demonstrate through their current experience an ability to take on new roles with enthusiasm and with a thirst for new ideas. A high degree of IT proficiency is important as the organisation seeks to use technology, including Artificial Intelligence, to work more effectively for the achievement of growth in the organisation. Knowledge of the NGO sector is desirable, but we are open to applications from across disciplines and expertise if you can demonstrate your aptitude for the role with a hunger to learn.

The main responsibilities of this role are:

- To provide effective administrative support to the Finance and Operations team and the wider team to ensure the smooth running of the charity.

- To support each of the organisation’s functions to enable them to perform to their highest ability, through provision of office administration, assisting with IT support and being able to communicate important updates necessary for the benefit of individual team members.

- To be organised, have excellent attention to detail and the ability to prioritise and manage a varied workload. You will have strong written and verbal communication

Benefits of working for Orbis UK

Before completion of probation:

• Competitive Salary benchmarked annually
• Minimum 25 days holiday pro-rated increasing with length of service
• Life Assurance Policy (4 x salary)
• Employee Assistance Programme
• E-learning Courses
• Social Activities
• Flexitime
• Free Sight test

After completion of probation:

• Matched employer pension contribution up to a maximum of 10% of basic salary
• Interest free season ticket loan
• Cycle to work scheme
• Contribution to cost of new prescription glasses
• Possibility of an overseas project visit after 3 years’ service

 Application and interviews

Closing Date: 28th April 2026

First Interviews: 1st or 5th May 2026

Second Interviews: 11th or 12th May 2026

Start Date: ASAP

All applicants must have the legal right to live and work in the UK. Unfortunately, we won’t be able to reply to all applications, so if you haven’t heard from us by 30th April 2026, your application has not been successful.

Safeguarding

Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme

We're looking for two kind, compassionate and resilient Support Workers to join our Learning Disabilities Social Care Service in Waltham Forest. No personal care or experience required, just the right values.

£28,808.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
• Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
• Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times, to ensure the safety of the customers, colleagues, visitors, contractors and premises including responding to maintenance, fire and health and safety issues.

About you:

• Trustworthy, able to work in partnership and willing to achieve outstanding outcomes.
• Capable of working as part of a group or team and able to use ow initiatives.

Essential:

• Has relevant sector work experience and good values
• IT Skills
• Demonstrable experience of supporting vulnerable adults with Learning Disabilities
• NVQ Level 3 in Health and Social Care or equivalent or willing to complete the qualification

Desirable:

• Other relevant professional memberships and/or specialist qualifications
• Local and or familiar with the borough

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based onsite in Crisis Newcastle Skylight, City House, City Road, NE1 2AF

Contract: Part-time - 21 hours to be worked between Wednesday to Friday – working pattern as follows:

• Wednesday – 9am to 4:30pm
• Thursday – 9am to 4:30pm
• Friday – 9am to 4:30pm

Salary: £17,246 (£28,774 FTE) per annum

About the role

Demand for support for people experiencing homelessness is changing and we have a vacancy in our Engagement and Assessment service.

This service provides first line support to people experiencing homelessness, assessing their needs, identifying support, and collaborating with other staff and services to address their homelessness.

We need someone to join this team as a receptionist to increase our capacity to respond to new and existing members of Crisis.

As the first point of contact, our Engagement and Assessment service greets individuals who are experiencing homelessness or facing a risk of homelessness. You will be working in a fast paced and often challenging environment, explaining and guiding people through the Crisis service offer, and signposting to other local support services. You will need to create a welcoming and equitable environment, to ensure that people seeking support feel understood and respected.

No two days are the same, and you will be greeting people, helping signpost to appropriate services and responding to telephone and email enquires in a positive and supportive way. This is a key role as you will be part of a members journey out of homelessness, right from their first presentation.

About you

As a receptionist you have a real opportunity to demonstrate your compassion and empathy for people experiencing homelessness as our first point of contact at Crisis. 

Sometimes visitors are distressed by their situation, and this role would suit someone who is both resilient and compassionate. 

You will need to have strong communication skills, be able to listen and respond even when people are demonstrating their distress through their language and behaviour. This is where you will demonstrate confidence in your ability to assertively challenge inappropriate behaviour and de-escalate conflict. 

You will develop professional relationships with our members who regularly attend and become part of their progression out of the most difficult of personal circumstances. Our current team tell us how rewarding and motivating this can be. 

You will need to be able to help manage the reception area, spot potential concerns and safety issues and respond to these to ensure that reception is a safe space for new and existing members, and other colleagues. 

You will have experience of working with vulnerable people, balancing this together with an excellent level of customer service, IT skills and an ability to accurately record sensitive information. 

You will be interested in evolving your skills and playing an active role as we continue to develop our Engagement and Assessment service further.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 26th April 2026 at 23:59

Interview date and location: week commencing 4th May 2026 at Crisis Newcastle Skylight, City House, City Road, NE1 2AF

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Overview

Are you a dynamic, compassionate, and forward‑thinking nurse who’s passionate about delivering high‑quality care and leading teams to make a real difference?

Do you thrive in a fast‑paced environment where no two days are the same — and where your clinical leadership can genuinely change lives?

At Change Grow Live, we’re committed to supporting people to achieve positive change in their lives. Our Camden service plays a vital role in improving health and wellbeing in the community, and we’re looking for a Cluster Lead Nurse who can help shape and elevate our clinical offer.

This is an exciting time to join us — with developing clinical pathways, expanding harm‑reduction work, and innovation at the heart of what we do. You’ll have the autonomy to influence practice, the support to lead confidently, and the opportunity to leave a lasting impact.

Location: Camden
Hours: Full Time, 37.5 per week

Full Time Salary: £49,950.27 - £52,221.35 dependent on experience (Pro Rata for part time hours)

Contract: Permanent*

Allowance: £4133.14 Inner London Weighting, Pro rata

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

*Please note that this role requires onsite working for 5 days a week. 

Responsibilities

What You’ll Bring

We’re looking for someone who is:

A strong clinical leader

Someone who can confidently guide, support, and motivate our nursing team — setting the tone for high clinical standards and safe, evidence‑based practice. You’ll lead by example, offering clear direction, constructive feedback, and encouragement, while creating a positive, supportive environment where nurses can grow, develop, and deliver excellent care.

Passionate about health promotion, harm reduction, and inclusion

You’ll champion safe, accessible, and non‑judgemental care for everyone we support. You’ll promote practical harm‑reduction approaches, empower people to make informed choices about their health, and help create an environment where individuals with complex needs feel respected, included, and supported.

Skilled in partnership working

You’ll build strong, effective relationships with a wide range of partners — including local healthcare teams, mental health services, primary care, and wider community organisations. You’ll communicate confidently across disciplines, helping to join up care pathways, reduce barriers, and ensure the people we support receive truly coordinated, person‑centred care.

Confident in decision‑making

You’ll bring strong clinical expertise and the confidence to make clear, informed decisions — even when situations are complex, time‑sensitive, or unpredictable. You’ll be able to balance risk, safety, and person‑centred care while staying calm and focused under pressure. Your sound clinical judgement will guide the team, support safe practice, and ensure the best outcomes for the people we work with.

Committed to developing others

You’ll invest in your team’s growth, creating an environment where nurses feel supported, valued, and confident to progress. You’ll provide guidance, mentorship, and constructive feedback, helping colleagues build their skills and achieve their professional goals. By nurturing talent and encouraging continuous learning, you’ll strengthen the team and ensure high‑quality, compassionate care across the service.

What You’ll Do

As Cluster Lead Nurse, you will:

• Provide clinical leadership across the service working closely with the senior leadership team.
• Oversee high‑quality health assessments, BBV interventions, wound care, and harm‑reduction delivery
• Drive excellent standards in safety, governance, and clinical compliance
• Support training and development of the nursing and wider operational teams
• Help shape and innovate our local clinical model
• Build strong relationships with our Gateshead partnerships
• Be a visible and approachable leader for staff and service users

What We Offer

• A supportive, values‑driven organisation
• Opportunities for professional development and specialist training
• A strong multidisciplinary environment
• A role where your ideas are welcomed — and your leadership genuinely makes a difference
• Generous annual leave and employee wellbeing benefits

Ready to Make an Impact?

If you’re a committed, enthusiastic nurse who wants to lead with compassion and help shape the future of our Camden service, we’d love to hear from you.

Direct applications only — we will not be engaging agencies for this vacancy.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Apply now and be part of something that truly changes lives.

Salary Range (pro rata if part time)

CGL points 45 to 47 (£49,950.27 - £52,221.35)

ILW / OLW /Fringe

Inner London Weighting (£4,133.14)

Closing Date

26/4/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.

We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.

The Adult Lead Worker service is based at our main hub in Digbeth but provides city-wide support to adults experiencing multiple disadvantages. This service provides flexible, strengths-based advice and support to people aged 18 years plus who experience two or more of substance use, poor mental health, history of repeat homelessness and offending history. Clients may also be serially excluded from services or be at risk of exclusion from mainstream services.

This is a targeted service that aims to build resilience, improve health and wellbeing and move people towards independent living at an early stage, in order to prevent or delay the need for crisis interventions.

The Lead Workers will also act as a community navigator linking the client into local services and activities, ensuring access to and receipt of necessary care and support that will vary for each client.

Key tasks (selection of)

1. To ensure that the service operates in a strength-based way, taking a flexible and psychologically informed approach to support.

2. To ensure that clients are provided with choice and meaningful involvement in decisions about how they receive support, and in identifying and setting goals as agreed with them.

3. To work proactively to reduce barriers and support clients to access services, including for on-going health, mental health and substance use treatment / services.

4. Manage an active caseload of clients, keeping effective and up to date records and monitoring outcomes through our CRM database system.

5. To work in partnership with other agencies to ensure that clients receive a coordinated service e.g. substance misuse services, DWP, GP’s, pharmacies.

For the full list of Key Tasks, Managerial Responsibilities and Requirements, please see the Job description and Person Specification on our website. 

Are you passionate about supporting individuals back into employment?

Job Title: Employment Specialist – Connect To Work
Salary: £28,383 – £31,683 per annum
Hours: Full Time – 37 hours per week
Contract: Fixed Term initially until March 2028
Location(s): Roles across Cumbria, including Barrow in Furness, Copeland, Allerdale & Carlisle

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the role

We are looking for a passionate individual who will support individuals with health conditions to move into and sustain meaningful employment through the Connect to Work programme

We’re looking for an Employment Specialist to support the delivery of our Connect to Work programme. You’ll use the Individual Placement & Support (IPS) model to provide person‑centred IAG support to a caseload of around 25 clients, helping them move into and sustain meaningful employment.

You’ll build strong employer relationships to source suitable vacancies and work closely with partners including health providers, mental health services, JCP, and other employment organisations to ensure joined‑up support.

About You

We’re looking for someone who is:

• Passionate in supporting young people to overcome barriers and achieve their potential.
• A strong communicator, confident engaging with clients, employers and partners.
• Equipped with strong analytical and problem‑solving ability, able to assess needs and identify effective employment solutions.
• Person‑centred, empathetic and passionate about helping others succeed.
• Skilled at building positive, trusting relationships.
• Highly organised with the ability to manage a varied caseload and meet deadlines.
• Confident working independently and collaboratively.

Closing date: Thursday, 30th April 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Make yourself at home:

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Lead and Direct Income Generation and Future Fundraising for Swindon Food Collective

The role has key responsibility for all income generation activities at Swindon Food Collective. This includes high-profile networking with local businesses, corporations and the public sector, processing grant applications, growing and managing key corporate partnerships and significantly increasing fundraising activities. This is a senior role and the role-holder will be a member of the Senior Leadership Team. The work involves undertaking frequent travel to local corporations, businesses, and wider public sector stakeholders. 

Role Purpose
To design, deliver and secure a multi-stream recurring income generation strategy, manage charity-wide philanthropy, and strengthen long-term financial resilience.

Key responsibilities

Strategy and planning
• Develop and deliver a 12–24-month income generation plan aligned to SFC priorities and the Trustee Strategy & Fundraising Committee.
• Build a balanced income mix (corporate, philanthropy, trusts, community and digital where appropriate), with clear targets and resource assumptions.
• Produce compelling cases for support and pitch materials tailored to different audiences.

Corporate partnerships and sponsorship
• Identify, cultivate and secure corporate partnerships and sponsorships (including 'charity of the year' and payroll giving where feasible).
• Design partnership packages (benefits, brand alignment, staff engagement, volunteering) and manage delivery and stewardship.
• Work closely with the Brand Ambassador & Events Manager to convert event leads into partnership conversations. 

Philanthropy, major donors and relationship fundraising
• Build and steward relationships with high-value supporters, ensuring excellent donor care and personalised stewardship.
• Manage a prospect pipeline (research, cultivation plans, asks, stewardship and renewals).
• Coordinate CEO and trustee involvement in high-value relationships where appropriate. 

Trusts, foundations and grant fundraising
• Own the trusts and foundations pipeline, from identifying funders to writing compelling bids and submitting applications.
• Coordinate impact evidence and data collection across SFC to strengthen applications and reporting.
• Complete and undertake all funding and grant applications (corporate and public sector) in a timely fashion and ahead of relevant deadlines. Report funding progress to stakeholders. 
• Ensure timely and high-quality funder reporting and relationship management. 

Performance management, systems and compliance
• Manage income forecasting, budgeting and ROI tracking; set and monitor KPIs and provide clear reporting to CEO/Board.
• Maintain accurate records in the CRM (or agreed system), ensuring GDPR compliance and strong data quality.
• Ensure fundraising activity aligns with relevant fundraising standards and ethical practice. 

Leadership and organisational contribution
• Senior Leadership Team member: contribute to organisational planning, budgeting and risk management.
• Work collaboratively across operations and volunteering functions to ensure fundraising promises align with delivery capability and safeguarding requirements.
• Coach and support colleagues and volunteers who contribute to income generation activity. 
• Other tasks as relevant / determined by the CEO. 
 

Some IT roles ask you to keep things running. This one asks you to help build something worth running.

If you’re an experienced IT generalist, or you’ve honed your skills in a managed service provider environment, then you’ll understand the pace, the pressure and the constant context-switching. You’ll also know the satisfaction of solving real problems and making systems work better.

This role offers something more, a chance to go deeper, take ownership and help build something lasting in a place where your expertise is truly valued.

We’re Church Mission Society, a Christian charity with a rich history and an energising future. You’ll be joining us at a pivotal moment: beginning a major transition evolving our on-premise infrastructure and systems into modern cloud services. The person joining us will be at the heart of that journey, helping shape what comes next.

• Permanent, full-time post, 35 hours per week

• Hybrid working – approximately two days a week at CMS House, Oxford

• Salary of £38,250 a year and a generous pension contribution of up to 10 per cent employer contribution on annual salary

• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave

• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:

o access to 24/7 employee assistance programme with qualified counsellors

o regular wellbeing coffee mornings

o support on menopause for women

o up to three volunteer days a year

o up to three family emergency leave days a year

o retreats and resources for prayer life

We welcome applications from everyone. We encourage applications from women and/or individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as laid down in the job description and person specification.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

There are opportunities to learn, pray and participate in mission (outside of your job remit) through all-staff days, meeting our people in mission and taking part in events, as well as regular opportunities for spiritual reflection, worship and prayer together and an annual retreat day.

A team worth joining

You’ll join a small, high-performing ICT team that takes pride in the unseen work, enabling others to succeed. Widely regarded as one of the most trusted and collaborative functions in the organisation, we're regularly sought out for insight that goes well beyond IT. That trust has been earned through years of quality work and a human approach to the people we serve.

This isn’t a role where you wait to be told what to do. You’ll be trusted to shape the technical detail, champion new capabilities and deliver meaningful change that staff across the organisation will feel every day.

An approachable, friendly and genuinely supportive team, we're quietly proud of what we've built together. We look out for one another, and when things get demanding, we show up as a team. We work hard, we enjoy the work, and across the organisation we're trusted not just to solve technical problems, but to bring thoughtful insight and steady leadership to bigger conversations too.

What your role will involve

Working closely with the head of ICT, you'll help shape the infrastructure that carries CMS forward, by leading migrations, shaping hybrid environments and driving the adoption of modern technologies, while keeping today's systems secure, reliable and performant.

You'll bring real hands-on experience across virtualisation, cloud platforms, networking, cyber security and disaster recovery to work that genuinely matters. And you'll do this in an environment that backs your curiosity, encourages experimentation and trusts you to find the best solution.

You'll also be the person our colleagues turn to as a first-line support partner who delivers a warm, approachable helpdesk experience, and someone who actively empowers staff to get the most from their digital tools through great training and onboarding.

What we're looking for

You're an experienced IT generalist with a broad, practical skillset, and someone who's comfortable holding the full picture of an organisation's technology while diving deep when needed. You may be working in a managed service provider or IT services environment and are ready to channel your expertise into one place, one team and one mission.

It is also a requirement for this post holder to be in sympathy with the aims and values of CMS.

Further details can be found in the job description and person specification available to download on the CMS website.

Our commitment to you

Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.

We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , which CMS is a member of as part of our commitment to safeguarding.

Closing date

We must get your application by midnight on Sunday 19 April 2026

Interviews are planned to be held on Wednesday 29 April 2026 in CMS House.

To apply

Please send your application form and CV via our website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ.  CVs will only be considered when sent with a completed application form, which is available to download from our website.

Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.

As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.