Data and supporter services officer jobs

The Finance team provides finance and budgeting support to staff, managers and members of PCS. The department is about to embark on a digital transformation that will modernise how the Finance department operates for the Union. We are looking for a Head of Finance that will drive and lead this project whilst maintaining continuity of service operation to the union, members and staff and, to join a progressive union that values collaboration, integrity, and social impact.

Salary and Location

• Band 5, London Spine points 21-17 or Regional Spine points 23-19
• Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments (pay award pending)
• PCS Clapham or Regional office

Successful candidates for the post of Head of FInance will be able to demonstrate:

You are a qualified accountant (ACA, ACCA, ACMA, CIPFA) and or have an MBA with:

• 5 years proven experience of managing a successful finance team
• Proven experience in strategic financial leadership
• Strong knowledge of financial systems, compliance, and reporting
• Project management and delivery in a financial setting
• Excellent communication and stakeholder engagement skills
• Management of internal and external audit processes
• A commitment to equality, inclusion, and the values of the trade union movement

The main duties of the Head of Finance role include:

• Strong leadership and effective management of the finance team
• Lead and manage the implementation and optimisation of a new finance system to ensure cost-efficiency through service reviews and technology adoption
• Deliver strategic financial advice to senior stakeholders
• Lead the unions financial services, focusing on complex and high-impact areas
• Support medium and long-term financial planning for the Director of Central Services and Senior Management Team
• Oversee management accounts, year-end financial reports, and budget cycles
• Ensure compliance with VAT, Corporation Tax, PAYE, and regulatory reporting (e.g., AR21)
• Provide accurate financial data and strategic insights to decision-makers
• Strengthen audit processes and investment oversight
• Ensure integrity in transaction processing and ledger management
• Maintain compliance with data protection and service level agreements
• Support supplier relationship management

Excellent people and leadership skills combined with strong analytical skills, and problem solving ability, and an understanding of up-to-date finance technology will all be essential requirements for a successful Head of Finance.

Closing date: at 12 midday on Thursday 12 March 2026

Interviews will be held in person at PCS Clapham: Wednesday 25 March 2026

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: HEAD OF FINANCE

Ref: 0326

Grade: Band 5, London or Region

Salary:

London Spine points 21-17

London Starting salary £63,279 p.a. rising to £72,098 p.a.

Regional Spine points 23-19

Regional Starting salary £58,877 p.a. rising to £67,689

Location: PCS Clapham (London) or PCS regional offices

Purpose of the job:

Management and leadership of the PCS Finance Team and the provison of strategic financial advice to the National Executive Committee and other bodies.

Responsible for the management of the compilation and production of all management accounts, PCS annual audit, budgets, cash-flow and financial planning reports and annual reports.

Responsible for the integrity and completeness of the accounting records, ensuring taxation compliance.

To manage the modernisation of PCS finance system and to work with our providers to introduce digital products to support PCS primary financial accounting management system.

To engage stakeholders and drive strategic change to optimise the efficiency of the financial operations and contribute towards PCS overall strategic direction of the PCS Union.

Responsible to: Director of Central Services

Responsible for: Internal Audit & Funding Manager and Finance & Budget Manager

Contacts

External:

PCS members, elected officials and potential members. Employers, Legal, pension and other advisors. TUC, Members of other trade unions and related bodies. Senior Government Officials, Ministers, MPs, pressure groups, campaigning bodies and media, Auditors, financial institutions and Investment Managers.

Internal:

PCS staff and managers across Regions and Departments

Main duties and responsibilities

1.People Management

• Manage work allocation and workflow, future planning and support for Finance Team and Director of Central Services
• Motivate and manage individuals and the team as a whole to provide a high standard of service to develop and improve the skills and efficiency of the Finance team
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training for the Finance Team
• Proactively promote diversity and inclusion in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Work effectively with lay officials. Provide advice to and lead relevant committees including the preparation and presentation of reports
• Deputise for line manager when required

2.Strategy and Advice

• Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders
• Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives
• Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets
• Provide medium and long term financial planning support to the Director of Central Services and Senior Management team
• Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints
• Oversee statistical systems to produce reports and analyse information within the Finance department
• Monitor and report on issues and initiatives as requested

3. Strategy and Advice

• Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders
• Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives
• Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets
• Provide medium and long term financial planning support to the Director of Central Services and Senior Management team
• Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints
• Oversee statistical systems to produce reports and analyse information within the Finance department
• Monitor and report on issues and initiatives as requested

4.Finance Systems

• Manage the introduction, implementation and continuous monitoring of a new finance system to provide effective budget management at every level of the union
• Provide detailed financial data and reporting, including management accounts and strategic advice, to the National Executive Committee/Senior Management Team
• Provide straightforward access to budgets for all budget holders to facilitate better planning and cash flow management
• Ensure resources are optimised to enable good decision-making across each command area
• Review and update where necessary current audit processes to ensure compliance with the Trade Union Certification Officer
• Provide investment oversight, forecasting, and asset management to the Director of Central Services, and produce relevant information to support spending and investment decisions
• Ensure controls are in place and adhered to, to manage management override risks
• Maintain professional financial relationships with suppliers and customers

5.Operational Management

• Oversee and ensure the integrity of the unions transaction processing at all times
• Ensure all liabilities are recorded, payments made, receipts banked and ledgers managed in line with best practice
• Ensure all service level agreements are adhered to by the Finance department, and developed where necessary
• Ensure data protection adherence and finance systems are secure
• Assist the Director of Central Services in managing relationships with suppliers

6. Group and Branch Funding

• Oversee PCS work with Special Member Auditors to ensure the completion of union group and branch audit procedures in line with rules and Finance Committee requirements
• Provide assistance to group and branch treasurers, including training courses
• Provide reports as required for the Finance Committee
• Ensure expenses are paid in line with Service Level Agreement requirements

7. Finance Training and good practice

• Participate in the dissemination of financial knowledge across the union. Organise and participate in periodic financial training programmes for budget-holders, treasurers and members

8. Communication

• Draft complex communications including briefs, reports, business cases, for internal and external stakeholders
• Draft papers, policies and regulations in relation to financial management
• Communicate with members by producing circulars and briefings, and by addressing meetings and conferences etc
• Represent PCS where necessary and liaise with outside professional bodies such as auditors
• Provide financial information as required by other areas of the Union, in particular treasurers, or other bodies

9. Team Working

• Proactively promote team working and collaboration
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members
• Manage and co-ordinate staff on issues arising from new working practises, one off projects, or annual projects such as conference

10.Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

11.General

• Contribute to the strategic development of the Unions policy objectives including the PCS planning process
• At all times implement and promote the PCSs equal opportunities policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion. (e.g. attendance at Annual Delegate Conference)

Person Specification: HEAD OF FINANCE

Ref: 0326

Date: January 2026

Location: London or Region

ESSENTIAL FACTORS

QUALIFICATION

• Qualification in Finance and/or Business Management (ACA,ACCA,ACMA,CIPFA,) and/or MBA with minimum of 5 years' proven management experience in finance

EXPERIENCE

• People management including induction, work allocation, appraisal and conduct
• Experience of working at strategic management level in finance
• Management accounts production and compilation of year end accounts, external reports and audit processes
• Management of payroll and pensions administration
• Project management and delivery in a financial setting

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Management Accountancy
• Financial management and taxation including VAT, Corporate tax and PAYE compliance
• Contract and regulatory compliance management
• Impact and use of Financial Digital and IT applications
• An understanding of and a commitment to trade unions

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to provide strategic and policy implementation advice and guidance
• Proficient with Reporting, Data Analytics tools and performance metrics
• Ability to deliver and adapt financial training to audiences without financial knowledge/expertise

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Youth Worker (Part-time)

17.5 hours per week, worked flexibly to meet the needs-led nature of the programme. The role is primarily evenings typically across 3–4 days, with occasional weekend work.

Grades 4–5 FTE £26,403 - £32,063, pro-rata

Actual £12,322 - £14,962, dependent on qualifications and experience, for 17.5 hours/week plus 5% employer pension. 

Join Greater Manchester Youth Federation (GMYF)—a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide.

Key Responsibilities

• Develop positive relationships with 8–16year olds using a young person-centred approach
• Plan and deliver engaging centre-based and outreach sessions
• Support Outdoor Education, DofE, and adventure programmes, including attending several residentials per year
• Champion youth voice, leadership, and social action
• Monitor progress and ensure a safe, inclusive environment

While the post includes both youth and play sessions, we are particularly keen to attract applicants with youth work experience to strengthen this area within the team.

About you

• Experience working with young people
• Commitment to inclusive, relationship-based youth work
• Reliable, approachable and able to work well as part of a team

Why join GMYF

• Make a real difference to young people
• Access high-quality training, CPD and development opportunities
• Work in a supportive, values-led organisation 

Person Specification

Essential

• Experience of working with young people, demonstrating a young person-centered approach
• Good understanding of safeguarding and risk management
• Able to build and maintain positive relationships with young people
• Experience planning and delivering activities, projects and individual interventions on issues relating to young people’s health and wellbeing
• Good organisational and communication skills, including working with partner agencies
• Experience of record keeping and data capture using MIS systems including recording young people concerns 
• Understand and implement policies and procedures, including completing risk assessments 
• Strong team working skills and professionalism at all times 

Desirable

• Youth Work Qualification L3 or above
• L2 safeguarding qualification or willingness to obtain in first 3 months
• Experience working creatively
• Experience of youth participation and using skills to capture the voice and views of young people
• Experience working 1 to 1 with young people and in small groups
• Ability to utilise technology and IT packages to develop projects with young people
• Driving license/access to car and/or willing to train to drive minibuses
• Experience of leading social action projects with young people
• First Aid & Fire Marshal certificates or willing to obtain in first 3 months

Other Requirements

GMYF is committed to safeguarding and promoting the welfare of children and young people; the applicant will be subject to safer recruitment checks including enhanced DBS.

GMYF is an equal opportunities employer and we welcome applicants from all backgrounds.

This is a UK-based post, and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering letter. 

Please let us know if you need us to make any adjustments during the application or recruitment process and we’ll be happy to support you.

Closing date for applications: 12noon, Monday 9th March 2026

Interview date: From 2pm, Wednesday 18th March 2026

Start Date: As soon as possible, subject to the completion of pre‑employment checks, including DBS and onboarding

Please visit our website for more information - Greater Manchester Youth Federation / Current Vacancies – Greater Manchester Youth Federation

At Providence Row, our vision is that everyone has a safe home and a community in which to belong. In order to achieve this, we want to support and accompany people who are homeless or at risk of homelessness on their journey to recovery, especially those who are most vulnerable and least likely to access services elsewhere.

We work with around 1,200 homeless and vulnerably housed people a year in London, offering an integrated service of crisis support, advice, recovery, learning and training programmes. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services. 

The Corporate Volunteering and Events Coordinator will join a vibrant, friendly and passionate corporate fundraising team who have a strong track record of meeting and exceeding targets. The new Coordinator will play a key part in delivering our corporate volunteering strategy and ensuring companies that volunteer with us have meaningful and impactful experiences, and where possible explore opportunities to develop long-lasting partnerships.

The role will also play a key part in all corporate engagement events, supporting across team with marketing, delivery and administration.

The ideal candidate

To be considered for this role, you should be:

• Passionate about contributing to providing quality support to some of the most vulnerable and excluded people in London, you will have the drive and ambition to proactively and effectively grow a key area of Providence Row’s income generation.
• The ideal candidate will have excellent organisational skills with great attention to detail and strong communication skills. They will be confident in working with internal and external stakeholders and able to come up with innovative ideas and solutions to engage supporters.
• You will be a team-player who wants to work with like-minded people in a vibrant and friendly fundraising team, while contributing to the success of both the fundraising department and the wider organisation to help make positive lasting changes in people’s lives.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 10 March 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Marketing and Communications Manager

Location:

Hybrid: Primarily based at Cosmic HQ near St Mary’s Hospital, Paddington, with opportunities for home working

Reports To:

Chief Executive Officer (CEO)

Salary:

£36,000 per annum pro rata, £21,600 actual for 0.6FTE

Hours:

3 days per week/0.6FTE

Job Type:

Permanent

Annual Leave:

27 days plus bank holidays, plus office shuts between Christmas & New Year, pro rata for 0.6FTE

About Cosmic 

Cosmic is a small but mighty children’s charity, dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, pioneering research, and family support services - helping to make a real difference for children and families when they need it most.

We’re looking for a passionate and creative Marketing and Communications Manager to help us tell Cosmic’s story, engage our incredible supporters, and grow our reach and impact. If you love storytelling, enjoy building strong relationships, and want to be part of a small, supportive team that’s making a real difference, this could be the perfect role for you. You’ll play a key part in raising Cosmic’s profile, supporting fundraising campaigns, and keeping our community connected through engaging and impactful communications.

Key Responsibilities

External Communications

• Collaborate with the team to develop a communications plan to support Cosmic’s calendar of events, income generation and volunteering, taking ownership of its implementation.
• Manage supporter communications through platforms like Mailchimp, including scheduling updates and mail merges.
• Produce and manage the production and distribution of the charity’s supporter newsletter, corporate newsletter, and other direct marketing materials.
• Develop a GDPR compliant method to gather data from families who benefit from Cosmic Service Delivery, to support conversion to fundraising via a Cosmic communication plan and supporter journey
• Create and execute engaging campaigns for Cosmic, based on our service delivery, to generate income.
• Liaise with celebrity partners to coordinate media campaigns.
• Develop and maintain a bank of photographs and ensure media consent forms are obtained and recorded appropriately.
• Assist fundraising teams in sourcing free advertising opportunities for events, such as community group emails and online platforms.
• Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the Cosmic’s services
• Writing press releases for local, regional and national press covering Cosmic service delivery, events and fundraising campaigns.
• Plan and execute events designed for stewardship and engagement alongside the Cosmic Events Team.
• Support in the development and delivery of the Cosmic ambassador strategy

Internal Communications

• Work closely with supporters, NHS staff, and the NHS Imperial Trust to gather compelling patient, family, unit, and staff stories for promotional purposes.
• Be a visible presence on the wards, building relationships to develop case studies, improve communication, and identify opportunities for collaboration.
• Keep charity notice boards updated with promotional material.
• Contribute to the quarterly Trustee report.
• Ensure that all communication is clearly logged on the Cosmic CRM solution, Donorfy.

Digital

• Manage Cosmic’s social media channels, developing and implementing a consistent and engaging social media plan to promote the charity’s work, events, and fundraising initiatives effectively.
• Digital transformation of the Cosmic website and other digital channels with a consistent and clear brand, ensuring optimal user experience.
• Create engaging and consistent digital designs for all marketing materials on Canva.

Branding and Merchandising

• Design and create a new range of fundraising merchandise and marketing materials to promote the Cosmic brand.
• Support the fundraising team by developing high-quality materials for proposals, events, and activities, and assist in promoting these initiatives.
• Develop and formalise a clear Cosmic Tone of Voice and charity branding, establishing guidelines for how Cosmic presents itself both internally and externally to ensure consistency and alignment with its mission and values.
• Build a Cosmic library of “curated content” with aligned descriptions of who we are and what we do, tailored for different audiences.
• Ensure all internal templates (letterheads, email signatures etc) use the correct colour palette, format and logo.

Administration

• Build a process to balance and prioritise the requirements and request for digital, marketing and communication support from the Cosmic Team
• Respond effectively to incoming telephone calls and emails, ensuring all inquiries are handled professionally.
• Maintain and update the charity’s database of contacts and supporters, taking the lead in implementing changes to improve data recording and analysis.
• Provide support to charity volunteers during activities.
• Develop engaging and relevant supporter journeys using Cosmic audience personas.
• Regular development and gathering of Cosmic case study materials.
• Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.
• Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making.

General

• Build relationships across Cosmic, NHS units, and key stakeholders to identify opportunities for collaboration.
• Stay informed about fundraising sector trends and identify ways to apply them to Cosmic’s work.
• Undertake any other tasks commensurate with the role, adhering to the charity’s time-in-lieu policy.
• Support PICU/NICU with day-to-day needs, including celebrating milestones, organising activities, or assisting families with specific requirements.

Who We’re Looking For

Essential Skills and Experience:

• Previous experience in a marketing or communications role, ideally working within the charity sector.
• Proven success designing and delivering communications plans and campaigns.
• Experience of successfully pitching stories or collaborations to media, journalists and influencers.
• Understanding of how to create engaging content – both written and visual.
• Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve.
• Strong written and verbal communication skills, with the ability to craft engaging content for diverse audiences.
• Strong digital storytelling skills.
• Experience in creating marketing materials in Canva and managing communications campaigns.
• Experience of managing social media channels, creating content that drive results
• Experience of using WordPress, Mailchimp and CRM solutions.
• Confidence in liaising with stakeholders, including NHS staff, supporters, and celebrity partners.
• Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.
• Creative thinking and problem-solving abilities.
• Knowledge of GDPR and data protection best practices.
• A genuine passion for Cosmic’s mission and values.

Desirable Skills and Experience:

• Experience in developing case studies
• Previous experience in a charity or fundraising environment.

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we get to make a real impact on the lives of children and families facing the toughest times. You’ll have the chance to use your creativity, develop new ideas, and see the difference your work makes - whether it’s helping to fund vital equipment, supporting a fundraising event, or simply putting a smile on a child’s face.

·        27 days holiday plus Bank Holidays (pro rata for part time roles)

·        £200 professional development budget annually

·        Hybrid working opportunities

·        Employee Assistance Programme

·        Flexible hours. Core office hours 10am – 4pm

To be considered for this role, please answer the screening questions in full.

The Diocese of Guildford is seeking a gifted and collaborative Training Lead to coordinate and ensure delivery of high‑quality training for clergy, licensed lay ministers and parish leadership teams across the diocese.

As the Training Lead, you will be a key member of the St Martha’s College (SMC) team. St Martha’s College is at the heart of ministerial formation within the diocese, bringing together a growing range of training pathways including Foundations in Ministry, Occasional Courses, IME2, CMD, Clergy Wellbeing, and leadership development. This role plays a vital part in ensuring these programmes are coordinated, accessible and effective.

The Role

Some of the Key Responsibilities include:

• Overseeing the planning and delivery of high‑quality training for clergy and lay ministers across the diocese.
• Shape and maintain the diocesan One Training Plan, working closely with Mission Team colleagues and external providers.
• Respond to training needs emerging from the Parish Needs Process and Ministerial Development Reviews.
• Support CMD (Continuing Ministerial Development) by helping allocate training allowances and coordinating diocesan training events, including Bishop’s Study Days and conferences.
• Lead the development of St Martha’s new online learning portal and line‑manage the E‑Learning Coordinator.
• Build and maintain a network of external resources and providers to help direct individuals to appropriate training.
• Manage communications with parishes, clergy and chaplaincies to ensure training opportunities are clearly and effectively promoted.

About You

We are looking for someone who:

• Is skilled in planning, coordinating and managing multiple activities to time and budget
• Has experience designing and delivering training programmes.
• Is highly organised, able to manage multiple activities and work to deadlines.
• Builds strong, credible relationships and works well with clergy, volunteers and colleagues.
• Is confident facilitating groups and communicating clearly.
• Is comfortable recruiting, coordinating and supporting Volunteers.
• Has excellent administrative skills and is proficient in Microsoft Office.
• Understands church life and is committed to supporting ministry and mission.

Please refer to the attached Job Description for the full details of the responsibilities of the Training Lead.  

Benefits of the role include:

· Competitive salary within the Charity Sector.

· A 10% non-contributory pension scheme

· Life assurance provision of 3x annual salary

· 25 days annual leave per year, plus bank holidays increasing to 26 days after the first year.

· Employee assistance programme

· Ongoing learning and development opportunities

If this opportunity excites you and you meet the criteria, we would love to hear from you!

To apply, submit your CV along with a detailed supporting statement (cover letter), outlining how you meet the essential and desirable criteria in the person specification. The supporting statement is an essential part of the application process and thus a failure to provide this information will mean that the application will not be considered.  

This role carries an occupational requirement to be a practising Christian in line with the Equality Act 2010.

A DBS Disclosure is not required for this role.

We will shortlist and interview on a rolling basis as applications are received and we reserve the right to close the vacancy early. 

The Diocese of Guildford take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment.

We take your privacy seriously. To understand how your personal data will be processed during the recruitment process, please read our Candidate Privacy Notice before applying.

We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as it is essential that we reflect the diversity of the communities we serve.

Please note that if you are shortlisted and are unable to attend on the interview date, it may not be possible to offer you an alternative date.

The Membership Account Manager leads the development, delivery and growth of FareShare South West’s membership programme across the West of England region. The role ensures that Community Food Members (CFMs) receive an outstanding experience, that surplus food is used effectively to strengthen communities, and that membership growth aligns with organisational strategy. Through excellent relationship management, data-driven insight and collaborative working, the postholder drives recruitment, retention and development of CFMs, ensuring FareShare South West maximises its impact across the region.

Membership Management

• Provide account management to all CFMs, resolving issues quickly, and provide enhanced support for key groups (e.g., large CFMs, programme-funded CFMs, high-impact beneficiaries).
• Oversee member onboarding, service changes, cancellations and annual renewals.
• Manage all member engagement through the CRM (Customer Relationship Management) system, ensuring accurate and up-to-date data.
• Work closely with the Finance Manager to oversee annual renewals and support the recovery of late or missed payments.
• Coordinate member communications with the Communications Team to ensure a high-quality CFM experience.
• Use data and insight to track engagement, inform improvements and support retention.
• Manage the delivery schedule, including updates to food profiles, contact details and addresses.
• Support or cover the CFM Support Officer by writing orders for allocated members.

Membership Recruitment

• Research new markets and potential members by geography, sector, food use or organisational type, maintaining a database of prospects.
• Working with other FareShare network partners, and our delivery partner in Exeter, Exeter Food Action, identify and develop new members.
• Support the Head of Food & Community with recruitment campaigns, outreach, events and sector-specific engagement.
• Ensure a seamless onboarding process for all new members
• Document and report recruitment activity and progress of prospective members towards membership.

Membership and Community Development

• Support the development and introduction of new surplus food types (e.g., frozen, relabelled, catering packs) into the membership offer.
• Work with the Head of Food & Community to establish a refreshed, high-value membership service aligned to food supply, logistics capacity and community need.
• Contribute to the development and scaling of membership programmes across regions (e.g., Crisis Resilience Fund).
• Support delivery of the membership strategy, meeting budget expectations and ambitious growth targets.
• Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
• Assist in the compiling of reports for FSSW communications and Programme funding.

Team Management and Support

• Lead and develop team members, including recruitment, supervision, appraisals, wellbeing and professional development.
• Support the Head of Food & Community to develop a high performing culture across the membership team, working closely with teams in food, operations and volunteering.
• Support an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
• In line with FSSW’s growth and in working with the Operations Team, develop systems and procedures to ensure the efficiency and smooth running of deliveries, collections and systems.

Health, Safety and Compliance

• Ensure compliance with FareShare UK standards, Food Safety and Hygiene Regulations.
• Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.

Person Specification
Essential

• Experience in account management, customer service or membership management.
• Strong relationship-building and communication skills, with confidence engaging diverse stakeholders.
• Ability to manage data accurately using CRM systems and apply insight to improve services.
• Highly organised, proactive and able to manage competing priorities in a fast-paced environment.

Desirable

• Experience in the charity, community, food redistribution or voluntary sector.
• Experience supervising or managing staff.
• Experience in outreach, recruitment or business development.
• Understanding of food safety, logistics or supply chain operations.
• Experience supporting organisational change or service development.
• Ability to represent an organisation professionally to external partners and networks.

Purpose of the Role

The Digital and Operational Lead will lead the development and day-to-day delivery of the eoa’s digital systems including our AMS and SSoT (iMIS) and member community platform (Thrive by Higher Logic), operational infrastructure, and working environment (office and WFH).

The role will ensure the smooth running of core business systems and services, embedding a data-driven, member-focused approach and supporting the delivery of our ambitious sector growth strategy.

Role Summary

• Contract: Permanent
• Hours: 37.5 hours per week
• Location: Manchester (hybrid). You will be expected to attend the office at least twice per month, and more often where needed
• Salary: £35,000
• Pension: Up to 7% employer pension match (from year 1 anniversary)
• Annual Leave: 30 days leave + bank holidays
• Reports to: Membership & Operations Director
• Management of:N/A

Key Responsibilities

Systems, Technology, and Intelligence

• Lead the delivery, development, and optimisation of our digital infrastructure, including implementation of AI, liaising with suppliers and internal stakeholders to ensure business critical systems are maintained, secure, and future-proofed.
• Drive creation and delivery of seamless, engaging digital experiences that support member acquisition and retention, and generate measurable ROI.
• Ensure high digital adoption among staff and members while championing the use of iMIS (the eoa’s AMS) as a single source of truth.
• Ensure high quality data management practices and support teams in using data for business insight and decision-making.

Business Operations 

• Lead on all office and work from home functions including service provision, maintenance, insurances, H&S, and contracts with suppliers and landlords representatives.
• Support delivery of our people and culture strategy.
• Oversee our people processes including recruitment, onboarding and offboarding, staff contracts, holiday and absence records.
• Maintain accurate documentation and ensure regular reviews of safety and operational processes.

Knowledge, Experience, and Attributes

• Confident using and maintaining digital platforms and systems (e.g. CRM, AMS, online communities, IT tools).
• Skilled in using digital tools, and in interest in implementing AI, to improve operational efficiency and UX.
• Data-literate, with experience supporting colleagues to use systems for data-led decision making.
• Experience in change management or embedding new systems or processes across an organisation.
• Confident in supplier and stakeholder coordination to deliver on agreed service levels.
• Experience in operations, office coordination, or systems support within a membership body, charity, association, or SME.
• Knowledge of people and culture practices in small teams.
• Knowledge of health and safety compliance in an office setting.
• Strong organisational and problem-solving skills, with an ability to prioritise and deliver against competing deadlines.
• Knowledge or interest of employee ownership and experience working in a purpose led organisation.

What Constitutes Success in This Role?

Success in this role will mean delivering high performing digital systems that enhance member experience, strengthen engagement, and enable growth through smarter use of data. Strong supplier relationships and effective cost management will demonstrate tangible impact. Day-to-day operations will run smoothly, with efficient support for hybrid working and the seamless delivery of core operational services.  

Key outcomes for the role

• Outcome: The eoa office and WFH environment is well managed, safe, and compliant with the relevant legislation and standards.
• Measure: All compliance checks (e.g. risk and DSE assessments) completed on time and documented, with no compliance breaches.
• Outcome: High- performing and future-proof digital infrastructure. All core systems are integrated, meet user needs, are stable and secure.  
• Measure: Resolution of critical issues within agreed SLAs; positive feedback from staff and key users in staff and member satisfaction surveys.
• Outcome: Member experience streamlined, engaging and user-friendly digital interactions with the eoa.
• Measure: Member satisfaction with digital services has an NPS of 40 in annual member survey; measurable improvement in digital engagement metrics.
• Outcome: New system functionality, updates or digital solutions are introduced on time, on budget, and with high adoption by staff and members.
• Measure: 100%+ internal adoption rate for new systems or features; post-implementation review shows on-time delivery and positive ROI or user feedback.
• Outcome: eoa uses accurate, timely data from a single source of truth to inform decisions and improve member services.
• Measure: All teams actively using iMIS data to report on KPIs or inform decision-making; data quality score (e.g. % of complete member profiles) reaches 85%.
• Outcome: Contracts with digital and operational suppliers deliver value, performance and are aligned with organisational priorities.
• Measure: Supplier contracts are delivering on time and budget, with at least 90% supplier performance rated satisfactory or above.

How to apply

To apply, please submit:

• A two-page CV
• And and one of either:
  • Cover letter setting out your motivation, approach, and what you will bring to the role
  • Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role

Applications should be submitted before 9:00am 2 March 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.

Interviews will be in Manchester w.c. 9 March 2026.

The eoa welcomes applications from people of all backgrounds, particularly those who are under-represented. We recruit based on values, skills, and contribution to our purpose.

We are seeking a part-time Head of Finance and Operations to play a key role in supporting the smooth and effective running of CASE Europe’s London office. Reporting to the Co-Executive Directors, with a matrix line to the global Chief Financial Officer, this role offers a rewarding opportunity to combine strategic oversight with hands-on delivery across finance, HR and office operations.

Working closely with colleagues in Europe, Washington DC and Singapore, you will oversee regional budgeting and financial management, support audits and compliance, and ensure alignment with CASE’s global systems and processes. You will also lead HR activity for the Europe team of 15, manage office operations, and line-manage a small number of staff and matrix reports.

You’ll benefit from a range of workplace benefits including flexible working, season ticket loan, professional development opportunities, and on-site social and wellbeing activities. 

This role is ideal for an experienced finance and operations professional from a charity, membership or education-related setting who enjoys working autonomously, collaborating internationally, and contributing to a mission-driven organisation.

We’re looking for a Corporate Partnerships and Fundraising Lead to join #TeamGMYN to attract and manage new income generating partnerships to support our work with young people.

GMYN’s ambition is to develop our growing community of support from influential individuals and companies, who can play a critical role in generating regular sources of income and in-kind support.

This is a vital role within GMYN. Fundraising enables us to deliver our services and projects to reach the young people who need us the most. You would be joining a passionate and highly skilled team, all wanting to make a difference to young people's lives.

You’d be joining us at a landmark moment. As we look toward our 20th anniversary in early 2027, we are seeking a creative, passionate professional to help us make the most of this milestone. If you are looking for a role where you can develop fresh ideas, influence our long-term strategy, and work within a dedicated team bringing fun to young people’s lives, we’d love to hear from you.

About us...

At Greater Manchester Youth Network (GMYN) our vision is #YoungPeopleCan and our mission is that every young person, whatever their background, feels confident, connected, and capable of great things.

We pride ourselves on being an exciting youth charity, focused on changing the lives of young people facing multiple disadvantages. We help young people aged 10-25 to:

• Strengthen social connections.
• Improve wellbeing and confidence.
• Develop key life skills.
• Have a say on issues that matter to them.

For nearly 20 years we have positively changed the lives of more than 14,000 young people. many of whom face significant and overlapping challenges in their daily lives. GMYN primarily supports:

• Care experienced young people.
• Separated Young People (Unaccompanied Asylum Seeker Children).
• Young people who are disabled and neurodivergent.
• Young people with social, emotional and mental health challenges.
• Young people who are not ready for work.

Our programmes aren't just delivered to young people; they're co-designed with them. We believe that young people being involved in leading the programmes that they take part in, builds their confidence and skills.

As GMYN’s Corporate Partnerships and Fundraising Lead, you will generate income from a range of philanthropic and corporate supporters. We want someone who can “sell what we do” and turn leads into impactful partnerships.

As well as building on the existing support and donor network we have, we’re looking for someone who is adept at spotting opportunities and comfortable creating new ones by making speculative approaches by phone, e-mail and in-person.

As an integral part of the Fundraising and Development team, you will work with our CEO and Head of Business Development. The postholder will bring their own ideas to drive the development of new partnerships with donors and business partners.

What you will be doing?

• Build and manage a robust pipeline of corporate and donor prospects.
• Develop, pitch and negotiate tailored partnerships, that deliver income, in-kind support, and engagement opportunities.
• Personally steward our existing portfolio of donors and supporters, to ensure long-term relationships.
• Champion youth voice in fundraising and communications, working with the participation team to co-design campaigns and engagement opportunities.
• Promote our work, impact and support opportunities through our communications channels to draw in new business and sponsorship opportunities.
• Work as part of the wider communications team. Improve fundraising, engage supporters and attract new support through creative story telling.
• Create engaging fundraising content for our audiences, including e-communications, website articles and social media posts.
• Work with the CEO and Trustees to expand GMYN’s network of Ambassadors. Opening doors to new business development opportunities, fundraising events, and corporate partnerships.
• Create and oversee fundraising events and engagement activities to enable donors to raise funds and engage with GMYN.
• Manage and monitor GMYN’s fundraising performance to ensure we have the best chance of achieving our annual targets.
• Develop annual fundraising plans working with the Head of Business Development to create a multi year strategy for growing our fundraising.

What we’re looking for:

You don't have to have worked in the voluntary youth sector previously. Our aim is to find a suitable candidate that can meet the selection criteria below. This can be from a past/current income generation/sales role, or a role with transferable skills.

More importantly we are looking for someone with genuine passion for working for a youth charity. Someone who can join our fundraising team and make a big impression, helping us to achieve our income generation goals.

We want to hire an enthusiastic person who can “sell what we do” to various donors. Someone who can maintain positive working relationships with various supporters and stakeholders.

If you feel that you could successfully fulfil the responsibilities of the role, we encourage you to apply. Even if you do not meet every criterion in the person specification.

Person Specification

• A genuine passion to help GMYN achieve its plan to engage and transform the lives of young people facing disadvantage.
• A proven track record of securing income from corporate partners and donors.
• Experience of meeting income targets in a fundraising or business development role.
• Demonstrable experience in building, managing, and growing strategic partnerships that deliver income and/or pro bono support.
• An understanding of the charity sector and/or experience in corporate fundraising.
• Experience in the creation and delivery of external communications. Ability to tell young people’s stories and demonstrate the positive impact our supporters make.
• Experience of monitoring performance and evaluating income generating activities including collection and analysis of data.
• Excellent numeracy, literacy and report writing skills with the ability to maintain accurate records and budgets.
• Knowledge of local and national CSR priorities and how the charity sector can help organisations achieve those.
• Strong project management skills, with the ability to oversee multiple initiatives simultaneously.

Our offer...

In 2025 we received membership status for the GM Good Employment Charter. This means we have gone through a rigorous process to ensure that we are the best employer we can be in the following areas– secure work, flexible work, pay, engagement & voice, recruitment, people management, health & wellbeing. In essence, we care about staff and strive to support them to be happy and succeed in the workplace.

All staff receive the following offer:

Annual Leave: All staff receive 25 days of annual leave in additional to the public bank holidays, pro rata. This offer rises after three years employment with an extra day each year (capped at 30 days). We also provide additional "Gift Days" during Christmas when the office is closed.

Flexible Working: We operate flexible working hours and working from home policies to allow you to fit your personal commitments around your work.

Remuneration: We are a living wage employer, benchmarking salaries and reviewing annually. We provide development opportunities for staff to experience key themes such as project management, staff supervision and other areas of the organisation to help with role/salary progression.

Celebration leave: GMYN allows all employees to take a day off from work each year to celebrate their birthday or a religious celebration.

Well being offer: Staff well-being is a priority - we offer an Employee Assisted Programme and access to internal Mental Health First Aiders. Staff also receive five annual ‘no-questions-asked’ no notice leave as part of their holiday allowance to support mental wellbeing.

Emergency leave: Staff are allowed time off to deal with an emergency or other situations which have an impact on their ability to work. GMYN pay full salary for up to 5 days a year pro rata for staff to deal with an immediate situation that is out of their hands and unplanned.

Pension: We offer a salary sacrifice 8% pension scheme with 3% employer contributions.

Employee Assistance Programme (EAP): Staff have access to a 24/7 service offering a wide range of support.

Volunteering/Development hour: GMYN allows all staff members the opportunity to take one hour out of their working week to either volunteer or engage in development activities.

Social Value: GMYN takes pride in our social value and environmental impact, continually seeking team-led ideas to drive improvement.

Cycle to Work Scheme: GMYN provides the Cycle to Work scheme, supporting staff to buy a bike, with the cost of the equipment repaid by the employee through salary sacrifice.

 IDEA (inclusivity, diversity, equity and access)

GMYN aims to create an inclusive welcoming environment for young people and all those who wish to join #TeamGMYN.

Whilst our staff are diverse in many ways, we aim to increase our staff with lived experience.

GMYN is ambitious about inclusivity, diversity, equity and access. We actively encourage applications from people of colour, people from working class backgrounds, disabled and neurodiverse people, and/or people who have relevant lived experience of the challenges we help young people to tackle.

All applications are welcomed, and each will be assessed on its own merit. Many of our staff work flexibly in many ways, including part-time and job share. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Salary: £20,420 pro-rata (£27,227 FTE)

Hours of Work: 30 hours per week (working 1 weekend out of 4)

Location: Leicester city centre - Dispersed properties

Benefits: 33 days of annual leave, including bank holidays (pro-rata), Birthday leave, Service leave (pro-rata), Pension and Health Cash Plan, Company Sick Pay, Free on-site Gym access, Menopause Welfare leave, complimentary Y Theatre tickets and Blue Light discount card eligibility.

Why this role exists

At YMCA Leicestershire, we believe that having a safe place to live can change a life, but only when its paired with kindness, trust and the right support.

Many of the young people we work with have experienced homelessness, instability, trauma or displacement. Some are finding independence for the first time, others are re-building their confidence and sense of security.

The Housing Officer role exists to ensure young people are never doing that alone.

As a Housing Officer at YMCA Leicestershire, you’ll play a vital part in creating homes that feel safe, respectful and empowering, while helping young people move forward at their own pace.

About the Housing Officer role

As a Housing Officer, you’ll support young people living in our Move-On and Unaccompanied Asylum-Seeking Children (UASC) accommodation. The Housing Officer role combines practical housing management with relationship-based support.  

This isn’t about fixing people. It’s about noticing strengths, building confidence and offering steady, practical support when it matters most.

Key duties of the Housing Officer role

You’ll focus on the core responsibilities below (full details are available in the job description)

• Supporting young people to settle into their homes
• Providing structured housing-related support (including more intensive support within the UASC provision)
• Managing housing responsibilities such as rent, behaviour, property standards and safeguarding
• Supporting access to education, training, employment and wider services
• Building trusting relationships while maintaining clear professional boundaries
•  closely with colleagues and partner agencies to achieve positive outcomes

You will be part of a supportive Housing Officer team where reflection, supervision and wellbeing are built into how we work, not as an afterthought.

An enhanced DBS check is required as part of our safer recruitment process.

About you

You don’t need to have all the answers, but you do need to care.

You’ll be a Housing Officer who:

• Treats people with dignity and respect
• Understands that behaviour often comes from experience
• Can be warm and human while holding clear professional boundaries
• Stays calm when things feel difficult

You may already be working as Housing Officer, Support Worker, Youth Worker or in a people-focused role, or you may be ready to take the next step into a Housing Officer position.  

You’ll bring:

• Experience supporting young people or adults in a people focussed role
• A Level 3 qualification in Housing, Youth & Community, Social Work, Coaching or a related field (or a willingness to work towards this)
• Confidence working alongside other professionals and agencies
• Emotional resilience, flexibility and good judgement
• A full driving licence, access to a vehicle and business insurance

Why work for YMCA Leicestershire as a Housing Officer?

Because people matter here, including the people who work here.

We are a values-led charity supporting young people aged 16-25 through housing, care, wellbeing, sport and culture (including the Y Theatre, Leicester’s oldest theatre).

People chose to work here because:

• You are trusted to do meaningful work,
•  Kindness and professionalism go hand in hand,
• Your development and wellbeing are genuinely supported,
• You can see the difference you make every single day.

Our vision is simple: every young person deserves a safe place to call home and the support to create lasting change.

Safeguarding

YMCA Leicestershire is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to act in line with our safeguarding policies and procedures.

Equality, Diversity & Inclusion

We want our workforce to reflect the communities we serve. We welcome applicants from people of all backgrounds and identities, and we’re especially keen to hear from those under-represented in the charity and housing sectors. If you need adjustments at any stage of the recruitment process, just tell us, we will do our best to support you.

GDPR

Applicants’ personal data will be handled in accordance with YMCA Leicestershire’s Data Protection and Privacy Policy.

Role Identifiers

#HousingOfficer #HousingSupport #YouthHousing #SupportedHousing #CharityJobs #ValuesLedWork #HousingCareers #YMCAjobs

Strong relationships change lives.

At Relationship Works, we support individuals, couples and families to build healthier, happier relationships and better emotional wellbeing — strengthening communities in the process. As part of the TLC Group, we deliver safe, ethical and high-quality counselling services rooted in compassion and professionalism.

We’re entering an exciting phase of growth and development and are now looking for an Executive Director to lead day-to-day delivery and strengthen our operational foundations.

The Role

This is a senior operational leadership role with meaningful scope and support from the wider TLC Group infrastructure.

You will:

• Lead the day-to-day running of Relationship Works
• Ensure high-quality, safe and ethical clinical practice
• Support the delivery of agreed growth and development plans
• Strengthen financial oversight and manage budgets responsibly
• Improve systems, processes and the client journey
• Support marketing and partnership activity alongside TLC colleagues
• Develop and support a skilled, diverse counselling workforce

You’ll work closely with TLC Group colleagues who lead on strategy, marketing and wider organisational development — giving you the support and structure to focus on excellent service delivery and sustainable operations.

About You

We’re looking for a values-led, people-focused leader with sound judgement and strong operational experience.

You’ll bring:

• Experience of leading teams and managing services
• Financial awareness and confidence working within budgets
• A collaborative leadership style that develops and motivates others
• Emotional intelligence and clear communication
• A commitment to inclusion, safeguarding and high ethical standards

Experience within counselling, health, social care or the charity sector would be advantageous.

The Offer

• Salary: £40,504 – £47,957
• 37 hours per week
• Hybrid working, with time spent at TLC Group offices (various locations across England)
• The opportunity to lead a respected local service with strong group-level support

If you’re motivated by delivering excellent services, supporting talented people and making a tangible difference in your community, we’d love to hear from you.

Application Deadline: 13 March 2026
Interviews expected in Bristol on 20 and 23 March 2026

About our Organisation 

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.

About the Opportunity 

Join our ambitious fundraising team and play a vital role in retaining and developing supporters to raise income for the Charity. You’ll have a passion for donor centric communications and enjoy working across multi-channel campaigns. You’ll bring fundraising experience in excellent supporter stewardship and writing for different supporter audiences across both print and digital formats.

About You 
You've gained experience within a fundraising team and have knowledge about the needs of charitable donors. Understanding of a CRM or database is essential in order to deliver supporter journeys and manage donor data. You'll have worked in a similar role previously where you've written for a variety of supporter audiences across multiple channels. Experience of end of end project management for delivering a printed magazine is essential, as this is a large part of this role. As well as working knowledge of email marketing tools and analytics.

Our Benefits

• We offer a range of financial and lifestyle benefits to all our employees, including:

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time) 

• Pension scheme with ethical investment options and employer contribution increasing with length of service 

• Free membership of the Soil Association and discounts on organic produce 

• Volunteer days to give back to the local community or support green initiatives 

• Family friendly policies and flexible working

• Cycle to work scheme 

• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce. 

To Apply 

Click ‘apply now’ to submit your application form. Please note we look at applications on arrival and reserve the right to close this vacancy early. 

Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage. 

For any queries, please contact us.

Please note we do not accept CVs or Cover Letters. 

We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat. 

Thank you for your interest in supporting our work at the Soil Association. 

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. We’re looking for a Head of Marketing to bring energy, creativity and focus to our marketing activity—boosting awareness, growing supporter engagement and helping drive income across fundraising streams. You’ll also play a part in the wider leadership of the organisation as a member of our management team.

The ideal candidate

To be considered for this role, you should be able to:

• Support with the development of the annual marketing strategy to achieve fundraising targets and contractual service delivery requirements. 
• Build marketing programs to support specific marketing objectives across different channels and segments in support of the overall marketing plan. 
•  Lead on the execution of marketing programs from start to finish, driving collaboration with stakeholders and leveraging the right internal processes and support. 
• Support with fundraising acquisition activity linked to new prospects and opportunities e.g. individual philanthropists, decision makers in companies, trusts, foundations and local authorities. 
• Overall responsibility for brand management and corporate identity.
• Managing Providence Row's digital profile, including maintenance and development of the website, social media, external website listings and links, and Google Ads (etc).
• Overseeing the production of organisational marketing materials. This may involve project managing production of materials or providing oversight to other staff producing materials.
• Improve upon current social media activity with editorial calendar and content for social media networks including Twitter, Facebook, YouTube, Instagram, blogs and similar platforms. 

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 12 March 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

This is an exciting time for the Trust as we are in the second year of our ambitious NLHF funded activity plan.  You will be providing support for the volunteer journey from recruitment and onboarding, to role support across all areas of volunteer activity in the park.

This role will be key to supporting the ongoing development of our volunteering programme and ensuring that the correct processes are followed, volunteers and schools/learning groups have the information they need, resourcing is at appropriate levels and rooms, and equipment is booked as needed. 

You will work as part of the Content, Learning and Engagement team, line managed by the Senior Volunteering Manager.

The role is offered on a one-year fixed term contract with Crystal Palace Park Trust. Any extension is subject to funding.

This role is funded by the Lottery Fund as part of the partnership project between Crystal Palace Park Trust and the London Borough of Bromley.