Data and supporter services officer jobs
We are seeking a dynamic Carers in Employment Lead to drive a countywide initiative across West Sussex, engaging small and medium-sized enterprises (SMEs) to identify and support employees who have caring responsibilities.
You’ll lead outreach to develop new partnerships, deliver training, and work closely with employers to embed carer-friendly policies and practices, helping to create inclusive, supportive workplaces.
If you excel in stakeholder engagement, have strong project management skills, and a commitment to improving the wellbeing of carers, we’d love to hear from you.
Interview Date 11 February 2026
Role Summary
• Project Delivery & Coordination: Implement the Carers in Employment Project plan, ensuring milestones and targets are met.
• Employer outreach and campaigns: Coordinate outreach campaigns to engage SMEs through letters, emails, LinkedIn, and networking events. Organise and deliver employer engagement activities, including targeted campaigns during Carers Week and Carers Rights Day.
• Employer Engagement & Support: Promote carer-friendly policies and practices using resources such as the Carers UK ‘Employers for Carers’ toolkit. Provide advice and guidance to employers on flexible working, emergency leave, and statutory rights. Facilitate access to CSWS support services for carer-employees, including 1-to-1 advice clinics.
• Training & Awareness: Develop and deliver carer-awareness training sessions for employers and HR teams. Develop and share best practice resources for workplace carer support.
• Monitoring & Reporting: Track engagement metrics (e.g. number of SMEs reached, policies adopted). Prepare progress reports and contribute to impact evaluations.
• Partnership Development: Build relationships with business networks, Chambers of Commerce, local employability programmes and local employers. Explore opportunities for fundraising and in-kind support from corporate partners
• Work collaboratively with colleagues across Carers Support West Sussex to align the project offer with the wider support available in the localities.
• Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking. promoting carers as expert partners in care.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.
Employee Benefits
Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
Values we are looking for in candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About MediCinema
MediCinema is a UK-registered charity dedicated to providing cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients, their families, and carers. For 25 years, we have brought the power of cinema to hospitals, and in recognition of our impact, MediCinema was honoured with BAFTA’s Outstanding British Contribution to Cinema Award at the 2025 EE BAFTA Film Awards.
We build and run fully accessible cinemas within hospitals, screening the latest films at no cost to patients or the NHS. Our services help reduce isolation, stress, and anxiety, enhancing emotional and mental wellbeing while fostering resilience. We support patients of all ages, including dedicated paediatric screenings at several sites.
We have an ambitious goal to establish a MediCinema in every NHS region across the UK, and rely on long-term partnerships with NHS Trusts, Hospital Charities and the corporate sector to sustain and expand our services.
The Role
Reporting to the CEO, this new senior leadership role is central to ensuring MediCinema’s financial sustainability, operational excellence, and people-centred culture. The Director will lead the charity’s finance, HR, and business operational functions, ensuring robust systems, compliance, and strategic alignment with our mission.
This is a hands-on role for a values-driven leader who thrives in a collaborative, purpose-led environment and is passionate about improving patient experiences through innovative service delivery.
This role will be managing external HR and IT consultants and supported by a part time (1 day per week) assistant.
Key Responsibilities
Leadership and Strategy
· Participate in strategic and business planning processes, supporting the CEO and trustees to develop the strategic plan
· Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation.
Finance
· Lead the finance function, overseeing budgeting, forecasting, management accounts, and statutory reporting.
· Ensure robust financial controls and compliance with regulatory requirements.
· Manage cashflow, reserves, and risk, supporting strategic financial planning.
· Lead on financial reporting to the Board and relevant committees.
· Oversee payroll, pensions, and financial administration.
· Managing the annual audit process and liaising with auditors
· Liaising with tax specialists on VAT, corporation tax and other matters as required.
· Liaising with the Treasurer on all key financial matters on a quarterly basis
Business Operations
· Ensure efficient delivery of office services and a safe, well-maintained working environment.
· Lead on the IT systems and digital strategy ensuring platforms are secure and support business needs
· Work with the external IT consultant to maintain and evolve the infrastructure, systems and processes in place to align with business needs and industry regulation
· Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber security
· Manage contracts, suppliers, and internal processes to ensure value and efficiency.
· Support the commissioning of new MediCinema sites, including project planning and stakeholder engagement.
· Lead on the annual insurance renewal process
HR and People Development
· Lead on strategic workforce planning, recruitment, onboarding, and talent retention.
· Embed inclusive HR policies and practices aligned with MediCinema’s values.
· Provide support and evolve processes to strengthen employee relations, performance management, and wellbeing.
· Support line managers in developing high-performing, motivated teams.
· Ensure compliance with employment law and HR best practice.
· Work with the external HR consultant on HR admin,including due diligence, onboarding and recruitment.
Governance and Compliance
· Maintain up-to-date policies and procedures across finance, HR, and operations.
· Ensure compliance with legal, regulatory, and safeguarding requirements.
· Support the CEO and Board with governance processes, reporting, and policy development.
The Person
Experience and Background
We are seeking a strategic leader with experience across finance, operations, and HR — ideally within the UK charity or public health sector. You may have worked in healthcare, education, or social impact organisations, and bring a strong understanding of compliance, governance, and people leadership. Candidates with a relevant background in SMEs may be considered, but will need to demonstrate a commitment to quickly developing the specialist knowledge required by charity regulations and an aptitude for operating within the third sector.
You will be comfortable working in a hands-on, collaborative environment, with a deep respect for MediCinema’s mission and values.
Skills and Qualifications
· Professional accounting qualification (ACA, ACCA, CIMA or AAT)
· Strong understanding of HR, IT, risk management, and governance in small teams
· Proven experience managing budgets, audits, and accounts (Quickbooks experience ideal)
· Excellent project management and strategic planning skills
· Strong interpersonal skills and the ability to lead and mentor others
· A proactive, organised, and solutions-focused approach
How to Apply
Please send your CV and a covering letter telling us about your suitability for this role, why it appeals to you and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.
Closing date for applications: Midday, Friday 30th January 2026 with a view to holding first round interviews in mid February.
We are an equal opportunities employer and an accredited Living Wage Foundation employer.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
This is an exciting role leading our committed policy team leading the fight to end child poverty in the UK. The development and implementation of a UK-wide cross-government child poverty strategy means this is a great time to join CPAG as we look to influence policy makers to adopt our evidence-based policy solutions to child poverty.
We are looking for someone to take a lead role in developing evidence-based policy positions to support CPAG’s influencing and campaigns work. You will have knowledge of political processes and how external organisations can effect change. You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues. You will have experience of managing a small team and working collaboratively to identify policy issues and develop solutions with colleagues across the organisation, as well as externally.
The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the implementation of the forthcoming child poverty strategy, gathering and sharing analysis and expertise with the DWP as part of their review of universal credit, and monitoring the development of forthcoming changes to disability benefits.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
We welcome applications on a secondment basis.
For more information about this post and to apply download the Head of Policy job pack.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process, please contact us.
Closing date for applications: Wednesday 14th January 2026 (midnight)
Interviews will take place: w/c 19th January 2026
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Are you an animal lover who is passionate about delivering first-class customer service?
We’re looking for a Resourcing Administrator to ensure everyone who applies for roles with Dogs Trust has a smooth, memorable candidate experience.
What does this role do?
As Resourcing Administrator, you will:
- act as first-point of contact for job applicants, responding to queries promptly and efficiently, ensuring candidates have an excellent experience,
- support with queries from hiring managers, escalating to the rest of the Resourcing team where necessary,
- complete recruitment administration, from booking interviews via the system, to providing candidates with interview feedback.
Interviews for this role are provisionally scheduled for Tuesday 20th January 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need some administration experience, ideally in an HR context, with familiarity around the importance of GDPR. We’re looking for someone with customer service experience, who understands the importance of communicating with candidates professionally and politely, and delivering a prompt, high quality service in all interactions. You’ll also need to be organised, as this role looks after some high-traffic inboxes, with excellent attention to detail and the ability to juggle multiple tasks simultaneously.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
About the role:
This maternity cover role offers the opportunity to work in close partnership with the Chief Executive, supporting effective leadership and strong governance at Single Homeless Project. As Executive Assistant to the Chief Executive, you’ll be right where leadership, governance and momentum meet, helping SHP stay focused, responsive and ambitious. You’ll support the organisation to make confident decisions and keep moving forward with purpose, often by ensuring the right conversations happen at the right time and with the right information in the room.
You’ll work closely with the Chief Executive, Executive Management Team and Board of Trustees, bringing clarity and structure to complex priorities. Day to day, this means preparing leaders for meetings, coordinating senior leadership and Board activity, managing the flow of papers, actions and follow-up, and ensuring governance processes run smoothly and transparently. From supporting strategic discussions to keeping track of commitments and decisions, your contribution will shape how the organisation operates and how ideas turn into action. It’s a role that rewards sound judgement, discretion and the confidence to anticipate what’s needed before it’s asked for.
If you’re organised, calm under pressure and motivated by impact, this is an opportunity to make a real difference from behind the scenes. You’ll join a values-led charity that doesn’t stand still, offering meaningful experience at the heart of a mission-driven organisation and the chance to play a vital part in driving lasting change.
This is a hybrid role, typically based in our King’s Cross office two days per week, with flexibility to work from home in line with business needs.
About you:
- You’re highly organised and thoughtful in how you work, with the ability to bring structure and clarity to complex or fast-moving priorities.
- You exercise sound judgement and discretion, and are comfortable handling sensitive information with care, professionalism and confidence.
- You enjoy working closely with senior leaders and Trustees, supporting effective decision-making and strong governance without needing to be in the spotlight.
- You’re proactive and perceptive, able to anticipate what’s needed, follow things through and keep momentum going.
- You’re motivated by purpose and impact, and take pride in enabling others to do their best work within a values-led organisation.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 25th January at midnight
Interview date: Week commencing 2nd February at SHP Head Office in Kings Cross
This post will require a basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Endometriosis impacts the physical and mental health of 10% of women and those assigned female at birth, from puberty to menopause - although the impact may be felt for life. Yet it’s a disease most people have never heard of, do not understand and currently has no cure. It takes on average, almost nine years to receive a diagnosis in the UK, leaving many living in pain and without answers.
As the UK’s leading charity for all those affected by endometriosis, we’re determined to change this and ensure that everyone gets prompt diagnosis and the best treatment and support. We have big ambitions in new our strategy, focused on driving down diagnosis times, supporting those with endometriosis to live well, campaigning for improved treatments and access to services, raising awareness, and leveraging more money into research, all made possible thanks to the incredible efforts and generosity of our supporters. We are a growing charity, and our income has increased by 200% over the last 5 years enabling us to launch new services such as a Specialist Nurse Helpline and an online Symptom Checker tool. Last year, almost 70% of our income was from public donations and fundraising, which is incredible. Our goal is to make every supporter feel valued while growing diverse and sustainable income streams. It’s a big challenge for a small team, and that’s where you come in!
Endometriosis UK is seeking a highly skilled and experienced Public Fundraising Manager to join our busy fundraising team and support our continued growth. You will line manage the Fundraising Administrator and the Stewardship and Supporter Care Officer, playing a key role in leading a friendly, ambitious team and delivering exciting plans to grow vital income.
With a strong focus on public fundraising, you will be confident managing projects across community fundraising, individual giving and legacies. You will be an experienced CRM user, up to date with fundraising regulations, and ideally bring at least two years’ experience in a fundraising management role, including line management. Thriving in a fast-paced environment, you will be motivated by results and have a proven track record of meeting income targets, underpinned by a strong commitment to excellent supporter care and stewardship.
This is an exciting opportunity to help drive Endometriosis UK’s work forward and boost our impact- for the benefit of everyone affected by endometriosis.
Closing date for applications: 9am on Monday 19th January.
Interview dates: Thursday 29th January and Friday 30th January at our office in London Bridge.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Community Foundations for Lancashire and Merseyside (CFLM) is a leading local charity that connects people, businesses and partners with the grassroots projects making a real difference across our region. We manage charitable funds, support community initiatives, and drive meaningful, measurable impact across Lancashire and Merseyside. Our mission is simple: strengthen communities, empower local people, and create lasting change where it’s needed most.
Role Summary
This role brings together operational leadership, executive support, and administrative coordination. You will ensure the organisation runs efficiently day-to-day while also driving longer‑term improvements that support CFLM’s strategic goals - including achieving annual surpluses and meeting ambitious income targets.
As the operational lead, you will work closely with colleagues across all departments and manage key relationships with external providers in HR, IT, and facilities. You will also play a central role in governance processes and provide high‑quality administrative support to the CEO and Deputy CEO.
Projects you will lead on include completing UKCF Quality Assurance and implementing the UKCF CRM (Salesforce) system.
Please see the full job description and Person specification.
The client requests no contact from agencies or media sales.
The Head of Delivery leads Home-Start Camden & Islington’s family support services, delivering high-quality, responsive support that puts children and families at the heart of everything we do.
The role brings together strategic leadership, operational management and frontline oversight, ensuring services are safe, effective and responsive to the diverse needs of local families. The Head of Delivery will lead and support a team of staff and volunteers, foster a culture of learning and reflective practice, and build strong partnerships with local organisations, health professionals and statutory agencies to improve outcomes for families.
With extensive experience of working in and leading services for children and families, the postholder will ensure robust safeguarding, quality assurance and impact monitoring across services, using evidence and feedback to drive continuous improvement. They will play a key role in shaping the future of Home-Start’s services in Camden & Islington, championing the organisation’s values and its commitment to equality, diversity and inclusion in everything we do.
Key Responsibilities
Leadership and Management
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Lead, motivate, and support a diverse team of staff and volunteers, fostering a culture of learning, reflective practice, and high-quality service delivery.
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Line manage Family Liaison Managers and the Community Project Manager, providing supervision, performance management, professional development, and wellbeing support.
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Oversee volunteer recruitment and management processes, ensuring they are effective and aligned with organisational standards.
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Act as deputy to the CEO, providing leadership and oversight in their absence and supporting strategic decision-making.
Service Delivery Oversight
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Ensure the delivery of family support services meets organisational standards, safeguarding requirements, and the needs of local families.
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Monitor operational processes, including referrals, caseload management, and community project delivery, ensuring staff and systems operate effectively and efficiently.
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Oversee projects and community events, ensuring they are delivered successfully and aligned with organisational priorities.
Safeguarding, Quality, and Impact
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Maintain robust safeguarding policies and procedures across all services, ensuring staff are trained and supported in safeguarding responsibilities.
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Implement and oversee quality assurance and impact monitoring systems, using data, feedback, and evaluation to inform decision making and continuous improvement.
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Ensure compliance with statutory and organisational standards, including legislation relating to children, families, and volunteer management.
Partnerships and Stakeholder Engagement
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Develop and maintain collaborative relationships with local services, health professionals, statutory agencies, and voluntary sector organisations to strengthen outcomes for families.
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Represent Home-Start Camden & Islington externally at meetings, networks, and partnership forums.
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Advocate for the needs of families in Camden & Islington and contribute to service development informed by local community needs.
Strategic Contribution
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Contribute to organisational strategy, planning, and policy development, ensuring operational delivery aligns with Home-Start Camden & Islington’s goals.
The client requests no contact from agencies or media sales.
We are looking for a Quality and Service Improvement Officer on a part-time basis to fulfil a job-share.
In this important role, you will manage the quality review process by providing expert advice and guidance and support the delivery of the caller feedback service.
You’ll be a key driver of Samaritans’ aim to improve the consistency and quality of our services, ensuring excellent service delivery to all our callers in their time of need.
Contract
- £16,500 - £17,500 per annum plus benefits (£33,000 - £35,000 FTE)
- Part time (17.5 hrs per week)
- Permanent
- Hybrid working with link to Ewell office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Provide expert guidance to staff and volunteers in relation to quality reviews
- Manage the planning and administration of the quality review process
- Maintain and update quality review resources
- Champion quality improvement and development
- Coordinate the caller feedback process
- Engage with callers to gather feedback
- Communicate with branches and hubs to resolve complaints
What you’ll bring
- Proven experience of quality assurance or quality management
- Experience of engaging with service users to gather feedback, including vulnerable individuals
- Understanding of performance data and reporting methods
- Ability to manage difficult conversations with sensitivity
- Strong organisational skills with the ability to manage tasks and projects concurrently
- Good practical knowledge of data protection legislation
Full Job Description and Person Specification available below
Criminal record check (DBS)
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure attached below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Monday 19th January 2026 at 09:00am
Interviews: w/c 26th January 2026
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Please note there are two positions available: 1 Permanent and 1 Fixed Term Contract (12 Months)
Location: Office Based - London (Southwark) (due to the nature of this role, it cannot be offered on a home-working or hybrid basis)
Job Profile
Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?
The post holder will contribute to ensuring the Supporter Donations Team (SDT) manage and administer supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.
Key Responsibilities
Supporter Care:
- Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
- Provide phone cover to the Supporter Care team as required.
- Provide reception cover to the Supporter Care team as required.
Donations:
- Accurately code donations received, ensuring agreed departmental procedures are followed.
- Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
- Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
- File and archive financial data, while adhering to strict audit controls.
Gift Aid:
- Understand Gift Aid and its application within CAFOD.
- Assist with all aspects of tax effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.
Thanking:
- Produce and dispatch letters to thank and acknowledge donations received.
- Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
- Contribute to ongoing enhancement and improvement of supporter thanking
Post/banking:
- Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
- Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.
All SDT staff are expected to:
- Attend and contribute to regular team, section, divisional and CAFOD-wide meetings and briefings.
- Work as a supportive member of the team, providing cover for and training of the section staff and volunteers as required.
- Participate in training and other activities as requested by the line manager
- Assist with the rapid set up of projects and work packages in response to major emergency and disaster appeals.
- Rotate through all key tasks within the team / section.
This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Job Specific Competencies
- Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
- Ability to communicate professionally with supporters, from individual givers to religious communities.
- Displays excellent written and verbal communication skills.
- Ability to build strong collaborative relationships with colleagues.
Desirable Criteria
- Experience with CRM software/ database
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Senior Finance Officer (Cash)
(HEO)
£36,000 to £39,494 (National)
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Senior Finance Officer (Cash) will include:
- Preparing cash flow forecasts to support cash management, and support the payment run process
- Providing cash flow reports to the Cabinet Office to support the monthly group submission to HM Treasury
- Working with the Cabinet Office Treasury team in relation to funding requests
- Supporting the payroll and staff costs recording, ad-hoc recharging and purchase to pay processes
- Supporting continuous process efficiencies and improvements across the function, delivering maximum value for the GPA and ensuring robust controls are in place
- Preparing and processing journals
- Acting as contact for external and internal auditors of cash and associated controls
- Building relationships with key staff across Finance and the business in order to maintain effectiveness.
- Working with stakeholders, especially the Property Partner, to ensure key information is provided to aid robust forecasting
Key Skills & Experience
- Good experience of accounts payable, receivable and cash management
- Strong attention to detail and ability to analyse and interpret significant amounts of financial data
- Ability to develop productive relationships and effective networks with stakeholders across government organisations
- Good experience of systems and reporting e.g. Oracle
- Good Microsoft Office skills
- Ability to work in a geographically dispersed team
For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference every day at Brent Carers Centre
At Brent Carers Centre, we believe unpaid carers deserve recognition, respect, and support — and so do our staff.
Join our team and be part of a warm, inclusive workforce where compassion meets action.
The role of advice, information and advice worker for the adults team contributes directly to improving the lives of unpaid carers across Brent, giving you the chance to see the impact of your work first-hand.
Whether you’re developing new skills, building lasting relationships, or championing carers’ voices, you’ll find your career here both meaningful and rewarding.
About Brent Carers Centre
· We’re a trusted local charity supporting thousands of unpaid carers across Brent.
- Our services range from advice and advocacy to support groups and activities.
- We work closely with health, social care, and community partners to ensure carers are recognised and supported.
- Our team is passionate, diverse, and committed to making Brent a better place for carers.
The Role
- Delivering high-quality support to carers, helping them navigate services and access the help they need.
- Build strong relationships with carers, professionals, and community organisations.
- Contribute to projects that raise awareness of carers’ needs and champion their rights.
- Work collaboratively with colleagues in a supportive, values-driven environment.
What We’re Looking For
- A passion for making a difference in people’s lives.
- Strong communication and interpersonal skills.
- Ability to work flexibly and adapt to changing needs.
- Previous experience giving benefits advice and information.
- Experience in health, social care, or community work (desirable but not essential).
What We Offer
- Professional growth: Training, mentoring, and opportunities to develop your career.
- Inclusive culture: A diverse team where everyone’s voice is valued.
- Impact: The chance to see the difference your work makes every day.
How to Apply
If you’re ready to join a team where compassion meets action, we’d love to hear from you. Apply today and help us champion carers in Brent. Please complete our application form, submit your c.v a long with a cover letter setting out how you meet the person specification.
Complete application form, submit C.V and Cover letter setting out how you meet the person specification in the job description
The client requests no contact from agencies or media sales.
Citizens Advice Canterbury District is looking for a Finance Manager to join the newly formed Citizens Advice North East Kent. As such you may be required to work from any of these Citizens Advice locations: Swale, Canterbury District and Thanet and remotely, as required.
We are looking for someone who will provide a full financial management service to ensure Citizens Advice North East Kent operates effectively and is compliant with all legal and sector requirements, ensuring that accurate and timely financial information is produced for the Chief Executive Officer, the Senior Leadership Team and Board of Trustees.
This is a newly created post within our organisations, established as we undergo significant structural changes and merge our three districts into a single entity. The transition requires dedicated financial expertise; therefore, we are looking to appoint a Finance Manager who will play a key role in supporting and influencing this organisational change. The post holder will be responsible for overseeing the financial monitoring and reporting of our newly formed organisation and ensuring robust financial management throughout the transition and beyond. You will need to ensure the sharing of financial knowledge and reports amongst senior colleagues so that they can understand financial implications of decisions. The post is open to some remote working as well as those able to work in our geographic locations.
The client requests no contact from agencies or media sales.
Compliance Officer
We are looking for a detail-oriented and proactive Compliance Officer to join a mission-driven organisation dedicated to transforming the lives of care-experienced young people through sustainable employment.
You will be working for a respected charity that supports young people facing significant barriers, ensuring that high-quality, accurate data underpins service delivery, reporting, and funding compliance. If you are passionate about data integrity, continuous improvement and supporting frontline teams to achieve impact, this role could be a great fit.
Position: Compliance Officer
Location: London Waterloo (hybrid – minimum of 2 days per week in the office)
Salary: Up to £35,000 per annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week (Monday to Friday)
Benefits: 27 days annual leave plus the 1st Friday of every month as a half day
3% pension contribution after 3 months of service
Closing Date: Sunday 18th January 2026 at 11.59pm
About the Role
As Compliance Officer, you will play a vital role within the Careers Team, working closely with Career Specialists and the Systems and IT Manager to ensure that data is accurate, consistent and captured in a timely way.
High-quality data and reporting are essential to demonstrating impact, meeting contractual requirements and securing funding. You will support compliance across systems and processes, contribute to continuous improvement, and help ensure the organisation meets its obligations under GDPR and data protection legislation.
Main Duties and Responsibilities
- Work collaboratively with the Careers Team to ensure data is captured accurately and entered into the database on time
- Support the development, review and continuous improvement of data processes and compliance procedures
- Deliver staff training on compliance, data quality and reporting processes
- Support stakeholder and contract meetings, including evidencing compliance against contractual requirements
- Maintain a strong working knowledge of GDPR, the Data Protection Act 2018 and ICO guidance
- Work with the Systems and IT Manager and senior leadership to ensure organisational compliance
- Support the production of accurate records of service delivery, including monthly reports, KPIs and contract monitoring
- Contribute to a culture of accountability, quality and continuous improvement across the team
About You
You will be highly organised, analytical and confident working with data and processes.
You will enjoy working collaboratively with frontline teams, supporting them to understand and meet compliance requirements without losing sight of the organisation’s mission and values.
You will be comfortable managing multiple priorities, confident communicating with colleagues at all levels, and motivated by contributing to meaningful social impact.
Experience, Qualifications and Skills
Essential:
- Strong attention to detail with the ability to follow and implement processes accurately
- Excellent written and verbal communication skills
- A collaborative, supportive approach to working within a team
- Ability to identify opportunities for process improvement and communicate these confidently to senior staff
- Experience managing multiple priorities and working to deadlines
- Good IT skills, particularly Excel, with experience using databases or CRM systems
- Resilient, positive and resourceful, with the ability to work effectively in complex environments
Desirable:
- Experience working with vulnerable or disadvantaged young people
- Understanding of statutory contracts, KPIs and evidencing requirements
- Experience working with Salesforce or similar CRM systems
If you are passionate about data quality, compliance and supporting teams to deliver meaningful outcomes for young people, we would love to hear from you.
To apply, you will be asked to submit your CV along with a covering letter outlining how your experience and skills meet the requirements of the role.
You may have experience in roles such as: Compliance Officer, Data Officer, Monitoring & Evaluation Officer, Systems Administrator, Operations Officer, Programme Support Officer, or similar compliance and data-focused roles.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid with 1 - 2 days per week in London (Camberwell) and some occasional travel
Ref: EDCR-261
Join Us as Executive Director of Corporate Resources
We are seeking an exceptional leader to join us as Executive Director of Corporate Resources. In this pivotal role, you will provide strategic leadership and operational management for our Finance, IT, Central Services (including property & facilities, Health and Safety, and Office Management), Data Protection/Information Security, procurement, and contract management functions.
About the Role
As Executive Director of Corporate Resources, you will play a key role in supporting the CEO, Board, and Leadership Team to deliver our vision and strategic aims, with a primary emphasis on financial leadership. You will act as a trusted advisor, lead critical projects and programmes, and ensure the smooth running of essential organisational services.
Key Responsibilities
- Advise the CEO and Board on policy and strategic decisions relating to Corporate Resources
- Lead, manage, and develop the Finance function, ensuring robust financial planning, management, reporting, and compliance
- Oversee IT strategy and provision, ensuring technology meets organisational needs and information security standards
- Lead Central Services, including property and facilities management, procurement, health & safety, and administration
- Provide timely, accurate financial information and analysis to support decision-making
- Develop a culture of business partnering, customer focus, and continuous improvement
- Lead major projects and financial sustainability initiatives
About You
We’re looking for someone who:
- Qualified accountant (e.g., ACA, ACCA, CIMA)
- Significant experience managing finance teams in a complex organisation (ideally charity/public sector, £20m+ income)
- Proven track record of leading corporate services (finance, IT, property, facilities, admin)
- Experience managing multiple income streams and ensuring effective cost recovery
- Strong understanding of property management, health & safety, and risk
- Experience in strategic project and programme management
- Able to influence and advise senior colleagues and Boards
Role Details
- Location: Flexible/Hybrid with national travel
- Hours: Full-time, 35 hours per week
- Salary: £89,000 pa (inclusive of London weighting if applicable)
- Holiday: 30 days + bank holidays
- DBS: Basic DBS check required
Recruitment Timeline
- Application Deadline: 9:00am on 26 January 2026
- Interview Date: 4 February 2026
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.


