Event fundraising manager jobs
Relationship Management
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To act as the lead and relationship manager with partners on behalf of Think Active Lead, or support the development of local partnerships and networks promoting collaboration across all relevant sectors
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Raise awareness of funding opportunities available to increase participation in sport and physical activity.
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Lead, or support, on the development of local place partnerships that align multiple agendas with partners from across different sectors and advocate for the benefits of physical activity.
Project Management
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To act as the lead for Sport England and other projects and initiatives managed by Think Active.
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High-quality project management that ensures the project's aims are clear, that they are delivered on time and on budget and in line with our values.
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Effective delivery of the Think Active, #WeThinkActive strategy, through your contribution as a team member of Think Active and with and through partners.
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Tangibly contribute to the increase in participation in sport and physical activity and address wider social needs through creative and innovative approaches and partnerships.
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Seek out opportunities to generate income and contribute to Think Active business development and income generation targets both for the organisation and for local partners.
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Use robust data and insight to co-design, implement and evaluate innovative. and appropriate projects and initiatives.
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Prepare detailed performance and financial reports for your work.
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Adhere to GDPR and data protection through your planning, implementation and communication.
Financial Management
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Plan, implement and in accordance with funding guidance, financial procedures, and policies, take responsibility for diversifying Think Active’s income streams in line with the strategy and business development plan
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Project and budget management, including forecasting, monitoring of income and expenditure, plus the submission of financial reporting
Demonstrating Impact
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Reporting progress and capturing value through case studies and evaluation processes designed to evidence the impact
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Storytelling – the ability to articulate the impact and value of Think Active (locally, regionally, nationally and across various sectors)
Marketing and Communications
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By strategically cultivating and managing partnerships, you will play an important role in building brand visibility and enhancing Think Active’s marketing and communications efforts.
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You will collaborate with internal colleagues and external stakeholders to create compelling narratives that showcase the impact of our projects and initiatives, driving awareness and engagement.
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By leveraging partnerships, the Partnership Manager will contribute to positioning Think Active in promoting health and well-being through innovative and impactful physical activity projects, initiatives and collaborations.
PERSON SPECIFICATION
Core Values
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Ability to promote and manage diversity and demonstrate a fair and ethical approach in all situations
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A team player who can communicate and work effectively within a team environment
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Demonstrate kindness, consideration, appreciation, and acceptance (and you should expect the same in return).
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Excellent communication and interpersonal skills
Qualifications
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Relevant degree or equivalent or experience qualification in business, health, sport, physical activity or a related field
Knowledge / Experience
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Proven experience in partnership development or comparable role (including project management) within a sport, physical activity, health, charity, nonprofit or similar setting. We are particularly interested in those with experience in the Health Sector
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Track record of delivering successful individual, team, and partnership outcomes
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Experience in developing, managing and nurturing relationships with partners and stakeholders
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Knowledge of issues facing the least active in society and the benefits of physical activity
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Knowledge of the local community and stakeholders in Coventry, Solihull, and Warwickshire
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Previous experience with fundraising and grant applications
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Experience in event planning and delivery
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Knowledge of local and national strategies and policies relating to sport, physical activity, and health promotion
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Knowledge of current trends and innovations in sport and physical activity participation and promotion
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Knowledge of safeguarding and protecting children and vulnerable people in sport.
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Knowledge of current legislation related to health, community, and sport agendas.
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Experience in drafting, implementing, and reporting on strategic development plans and policies in partnership with partners, stakeholders, and people.
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Experience in planning and managing significant budgets related to priorities and meeting the requirements of funding agencies or partner organisations.
Skills & Abilities
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Ability to successfully lead or manage and motivate individuals and a project team
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Ability to develop and implement effective partnership strategies
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Well-developed written and verbal communication skills and the ability to motivate, enthuse, persuade, negotiate, and influence.
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Strategic, critical thinking and decision-making skills
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The ability to be well organised, work on your own initiative and across a broad portfolio, successfully managing a range of projects, partners, and budgets often with conflicting deadlines and priorities.
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Strong project management skills
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Computer literate across a range of platforms (we use Microsoft Word, Excel, PowerPoint and Project)
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Presentation skills with the ability to facilitate group sessions and workshops
BEHAVIOURAL TRAITS
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Strong work ethic and have the willingness to go above and beyond.
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Professional, supportive and always respect confidentiality.
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Able to reflect on your own performance and want to improve, can take and welcome feedback, and embrace improvement areas through self-development, training, and professional development
TECHNICAL & PRACTICAL REQUIREMENTS
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Willingness to work occasional evenings/weekends.
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Ability to travel across Coventry, Solihull and Warwickshire, and wider across the West Midlands and nationally as required,
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Think Active’s main headquarters are in Leamington Spa, with work also taking place across Coventry, Solihull, and Warwickshire. We operate a blended working model that includes home working, office attendance, and travel to meetings as required. The post holder will be expected to work flexibly to meet the organisation's needs.
For everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.
You will be one our 6 Regional Community Fundraisers, based across the UK. Covering Yorkshire, Northeast and Northwest of England, you will focus on our key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success.
You will be passionate about the Role and in supporting the delivery of our strategic plans and objectives across the Region.
WHO WE'RE LOOKING FOR:
You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.
KEY ACCOUNTABILITIES:
Developing & implementing a Regional Community Fundraising Strategy 25/26.
· Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
· Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
· Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
· Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
· Keeping our CRM fully up to date with information about our supporters and their activities. Using that data to understand what motivates our supporters in order to provide excellent stewardship.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
Philanthropy Manager
We are seeking an exceptional Philanthropy Manager to grow impactful giving and strengthen life changing community support across Milton Keynes.
Salary: £38000-£42000 per annum
Location: Milton Keynes (hybrid working 3 days a week in the office ) Free Parking
Hours: Full time, 37.5 hours per week
Closing date: 28th February 2026
About the Role
As Philanthropy Manager, you will play a pivotal role in developing and nurturing high value relationships that help drive positive change across Milton Keynes. Working as part of a collaborative and mission focused team, you will connect donors, businesses, fundholders and community partners with the causes that matter most.
You will lead a portfolio of donor relationships, ensuring exceptional stewardship and delivering tailored engagement that inspires long term support. Using your strategic insight, you will develop giving opportunities aligned with community needs, informed by the Foundation’s data and research.
Key responsibilities include:
- Managing and growing a portfolio of high value donors, fundholders and corporate partners.
- Developing and delivering stewardship plans that demonstrate impact and inspire renewed investment.
- Creating compelling cases for support, proposals and reports tailored to donor motivations.
- Leading and supporting donor events, briefings, visits and engagement activities.
- Working closely with colleagues in Programmes, Finance and Communications to ensure funds are allocated effectively and transparently.
- Identifying new prospects and building philanthropic networks across Milton Keynes.
- Representing the organisation professionally at meetings, events and community forums.
- Upholding best practice in compliance, data management and ethical fundraising.
About You
You will be an ambitious and relationship driven fundraising professional with a passion for making a difference. You’ll bring confidence working with senior stakeholders, excellent communication skills and the ability to translate community impact into meaningful philanthropic opportunities.
You will have:
- Experience in major donor fundraising, high value partnerships, or relationship based income generation.
- Strong written and verbal communication skills, able to craft engaging proposals and impact reports.
- The ability to manage a diverse portfolio and prioritise effectively.
- A proactive, collaborative approach and a commitment to outstanding donor care.
- Sound judgement, professionalism and the ability to manage confidential information appropriately.
A genuine commitment to fairness, inclusion and community empowerment is essential.
About the Organisation
This Foundation is a long established, place based funder dedicated to strengthening the local voluntary sector and supporting the most pressing needs across the city. Through strategic grant making, donor partnerships and community insight, the Foundation ensures resources are directed where they can make the biggest difference. The organisation manages a diverse range of funds, supports grassroots to large charities, and plays a vital role in shaping a fairer, more resilient Milton Keynes. Joining the team means becoming part of a collaborative, values driven organisation with a deep understanding of the people and places it serves.
Other roles you may have experience of could include:
Major Donor Manager, Partnerships Manager, Philanthropy Officer, Development Manager, Trusts & Foundations Manager, Relationship Manager, Fundraising Manager, Donor Engagement Manager, Grants & Impact Manager.
We are looking for a Individual Giving and Legacies Manager (maternity cover), to lead and grow key income streams with a particular focus on legacy giving, payroll giving, and in-memory giving, while ensuring every supporters journey is meaningful, positive, and impactful.
This is a fixed term contract to cover up to a years maternity leave, with hybrid working at least one day a week in the London office. This post would ideally start mid April.
The Charity
You would be joining a supportive and collaborative team at a national health and social welfare charity, who are passionate about fighting to ensure support is available to all who are in need of it. This charity offer a range of fantastic benefits.
The Role
Joining a team of six, reporting into the Head Of Events and Supporter Engagement and managing the supporter engagegment officer. You will:
Develop and deliver the legacy marketing programme, working closely with external digital agencies to promote legacy giving.
Manage and grow the payroll giving programme, including relationships with Professional Fundraising Organisations (PFOs) and internal teams.
Oversee in memory giving initiatives,working closely with the Digital Fundraising and Engagement Executive on digital in-memory giving initiatives and tribute pages.
Lead on the planning, creation, and delivery of direct mail appeals, working collaboratively with the Head of Events and Supporter Engagement.
The Candidate
Proven experience in legacy giving and individual giving environments.
Ability to analyse and report on marketing effectiveness, sharing insights with teams.
Experience in managing finance and budgeting for fundraising activities.
Demonstrable ability to write engaging copy for different audiences across varied communication channels.
Ideally previous line management experience.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Job Description
Job Title:Senior Fundraiser
Directorate:Engagement and Fundraising
Team/Department (if specific):Mass Participation Team, Philanthropy and Partnerships
Date Written/ Amended:30 October 2025
Context and Background
The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, we rely on the fundraising support of people across the UK for 90% of its annual income. Within Fundraising, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible supporter experience by building long-term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity.
The Mass Participation Team (MPT) is an important part of the Philanthropy and Partnerships department within the Engagement and Fundraising directorate. MPT is responsible for attracting new supporters through our mass participation events to maximise fundraised income, and to optimise onward journeys to retain supporters within the NSPCC family.
The Mass Participation Team focuses on three areas of fundraising;
- Third party events – sporting events organised by third party suppliers, where we recruit participants and support them in raising money in aid of the NSPCC. For example, the London Marathon, Cardiff Half Marathon, Ultra Challenge series, skydives, bespoke treks.
- Schools Fundraising – a suite of fundraising products tailored to schools across all educational settings, including Number Day, the Kindness Challenge and Classmaster.
- DIY fundraising – supporters who choose to organise their own fundraising event or activity. Whether they take part with family or friends, at work or at school, we support them through stewardship and fundraising materials to help them reach their fundraising goals.
Job purpose
The role of the Senior Fundraiser is to project manage a number of fundraising activities within DIY fundraising and Schools Fundraising areas. The role will be responsible for managing DIY fundraising activity – managing acquisition and stewardship for DIY fundraisers, and playing a leading role in reviewing and streamlining user experience across mass, workplace and school audiences. The role will also take on project management of a Schools Fundraising product, managing all aspects of the product throughout its lifecycle. The Senior Fundraiser will be responsible for working as a proactive team member to ensure that the participation levels and net income from activities are maximised.
The key aspects of the role are:
- To play a key role in maximising income for the NSPCC from new and existing supporters through DIY/Schools fundraising activity.
·To project manage fundraising activities for mass audiences, taking responsibility for all aspects including planning and budget management, creative development, marketing and acquisition, stewardship build and evaluation.
·To take a proactive role in identifying and implementing opportunities to improve efficiencies, taking a data-led approach to inform recommendations
·To contribute to the development of new activities and build on existing activities to increase participation, remittance rates and income.
- Work as part of the Mass Participation Team to deliver the overall department objectives.
- Evaluate the performance of specific activities and to provide financial information as required.
- To work effectively with other departments in Engagement and Fundraising and other functions within the NSPCC to maximise income.
Key relationships - Internal
- Reports to Associate Head – Mass Participation Fundraising
- Close working relationship with Schools Fundraising Manager
- Mass Participation Team colleagues
- Colleagues in Supporter Relationships, Schools Service and Corporate Fundraising teams to develop opportunities, supporters and fundraising initiatives.
- Colleagues within and beyond the Engagement and Fundraising directorate such as Supporter Care, Professional Learning Services, Supporter Relationships, Brand and Content, Marketing and Comms, as necessary to support activity planning and delivery.
Key relationships - External
·Liaises with supporters raising funds for NSPCC
·Works with a range of suppliers who support fundraising relationships and activity, such as JustGiving, Enthuse or our fulfilment house Hallmark.
Main duties and responsibilities
- To project manage and develop fundraising activities for mass audiences that meet agreed financial and participation targets.
- To maximise income by engaging, stewarding and inspiring DIY fundraisers and educational settings using mass communication channels.
- To apply data-led insight to understand audience behaviour and campaign performance, translating analysis into practical steps to improve participant experience and maximise income.
- To use creative and engaging methods of communication including written and verbal communications in pre-event, event and post event activities, that fit with wider audience journeys as part of our Supporter Centricity programme.
- To be responsible for delivering an exceptional supporter experience that surpasses supporters’ expectations.
- To ensure maximum effectiveness and efficiency of mass participation activities through application of best practice campaign management
- To research and develop fundraising opportunities in mass participation both by reviewing NSPCC activities and the activities of other charities.
8.To work with staff across the organisation to collaborate on agreed department objectives, including participating in cross-functional projects where required as a representative of the mass participation team
- To be the contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.
Responsibilities for all Staff within the Engagement and Fundraising directorate
•A commitment to safeguard and promote the welfare of children and young people
•To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
•To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
•To adhere to all the NSPCC’s service standards, policies and procedures.
•To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.
•To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
•To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
•To work in a manner that facilitates and encourages inclusion.
•To be pro-active in identifying ways to improve personal performance and team performance
•To maintain an awareness of own and others’ Health & Safety and comply with the NSPCC’s Health & Safety policy and procedures.
•To take personal responsibility for keeping up-to-date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
•A commitment to safeguard and promote the welfare of children, young people and adults at risk.
•A commitment to safeguard and promote the welfare of children and young people
Person specification
- Excellent project management skills, with an understanding of dependencies and how to prioritise tasks effectively to meet agreed objectives
- Highly developed written and verbal communication skills to deliver presentations, ideas and activity updates to a range of audiences in a clear and confident way.
- Well-developed ability to build, manage and develop relationships with stakeholders within an organisation and externally, and where necessary, successfully negotiating to achieve desired outcomes.
- Experience of success in a customer-led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service
5.Ability to set, manage and report on a budget, keeping within financial limits and taking timely and appropriate action
- Well-developed numeracy skills for entering, recording, interpreting, analysing and presenting financial data in clear and accurate format.
- Proven ability of demonstrating initiative and creativity to achieve desired outcomes.
- Proven ability to analyse and interpret quantitative and qualitative data, translating insight into actionable recommendations
- Ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
- Experience managing relationships with external agencies and suppliers
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
•Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
•Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
•We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
•Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
•As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
•All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser – South East (Kent, Surrey or Sussex)
We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the South East region.
As the Community Fundraiser covering the South East you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you live in Kent, Surrey or Sussex?
- Do you have at least one years' experience of working in a professional Community Fundraising position?
Have you answered Yes to these questions?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
The Opportunity
As a key team member within our Partnerships and Income Development team, you will play a vital role in supporting the management and growth of our corporate partnerships, with a focus on partnerships that enable and enhance our Aspiring Professionals Programme.
1. Account Management:
- Ownership and management of the direction, growth and success of key strategic partnerships with Freshfields and Linklaters, providing excellent stewardship and effective communications to ensure long-term and mutually beneficial relationships.
- Manage, renew and develop a select portfolio of smaller existing partnerships in the legal sector, identifying new opportunities to deliver greater impact and income growth.
- Support internal account management structure across corporate programme partnerships, ensuring relationship management and programme delivery is delivered to a high standard, processes are consistently upheld, and partnerships are renewed where required.
2. Stewardship and Reporting:
- Track deadlines, deliverables and reporting requirements for own portfolio of corporate partnerships.
- Create reports, updates and support with the creation of case studies to demonstrate the value and impact of partnerships.
- Find creative ways to share updates and engage partners with our mission and work
- Work closely with the Head of Partnerships & Income Development, Partnerships Manager and finance team to build budgets, track secured income accurately, report on risk and opportunities, and ensure that income is banked.
3. New Business and Partnership Development
- Work closely with the Programme Delivery team to understand programme needs and gaps in provision, in order to improve the quality, depth and breadth of programme partnerships.
- Use your expertise and creativity to design and shape strategic programme partnerships that align partner objectives with student and programme outcomes.
- Write, build and create compelling and innovative partnership proposals, budgets and presentations to secure new business and develop existing partnerships.
- Deliver a smooth onboarding process for transitioning new partners into account management structure.
4. Line Management
- Outline outcomes to be achieved, considering individual skills, capabilities, and workload to ensure a balanced distribution of work.
- Review work outputs, monitor and quality assure work.
- Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth.
See attached job description for more detail on the key responsibilities in the role
Person Specification:
We need someone who will demonstrate our organisational skills-based competencies - as listed below:
- Leadership
- Communication
- Adaptability
- Professionalism
- Decision-making
Technical knowledge, understanding and experience required:
- Demonstrable experience of working in a partnership role in a charity or similar non-profit organisation.
- Demonstrable experience of building, maintaining and developing outstanding and mutually beneficial corporate partnerships.
- Knowledge of programme design and planning with corporate partners, including setting and managing complex budgets.
- Understanding of good practice in fundraising including data protection and partner stewardship.
- Proficient in Microsoft Office, including Excel.
- A basic level of understanding of Salesforce CRM
See attached job description for more detail on the person specification
Ways of working:
- Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.
- Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings.
Benefits
- 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
- Cycle to Work scheme.
- 5% Salary sacrifice pension scheme with enhanced matching employer contributions
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
- Regular staff team building and business planning “away days”
How to Apply
If you are interested in applying for this role, please head over to our website by 23:59, Sunday 22nd February and answer the following questions:
1) Why would you like to work at the Social Mobility Foundation? (250 words max.)
2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.)
3) Tell us about a time when you managed an important relationship with a corporate partner, client or external stakeholder. What was your role in maintaining the relationship, and what did you learn about effective account management from the experience? (500 words max.)
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with a fantastic health charity to recruit their Community Fundraiser – North. Covering Yorkshire, Northeast and Northwest of England, you will focus on their key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region.
Key Responsibilities:
· Developing & implementing a Regional Community Fundraising Strategy 25/26.
· Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
· Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
· Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
· Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
· Keeping the CRM fully up to date with information about supporters and their activities. Using that data to understand what motivates supporters in order to provide excellent stewardship
Person Specification:
· Record of achievement in a community, corporate or events team role·
· Proven experience in promoting & supporting a wide range of DIY & Supporter-led activities including livestreaming, virtual events & seasonal Community Fundraising products.
· Recruiting, supporting and supervising volunteers. ·
· Ability to work as a part of a flexible team and contribute to group and individual goals & KPIs ·
· Proven experience of working to and delivering high Income targets
· Proven ability to work remotely.
· Experience in working with a relational CRM database.
· Experience of cross-team working with internal and external stakeholders.
· Hold a UK driving licence and car, and be willing and able to travel within the UK.
What’s on Offer:
- Salary: £31,950
- Location: Homebased with travel within the region.
- Contract: Permanent
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our vision at Rafiki Thabo Foundation is that young people, including those living with disabilities, will be empowered through education to enable them to reach their full potential and initiate positive change in their communities. We do this by enabling access to education for disadvantaged children and young people for whom escaping the poverty cycle would be impossible without support.
By the end of 2025 we had supported 910 children and young people through education on our scholarship programme and this year we are proud to support more than 400 scholars, 45 of whom live with a disability. We also enable access to education through our Eat Well to Learn programme and school infrastructure development programme.
How would you like to wake up every day, knowing that the work you do contributes to the transformative empowerment of young lives? By joining our small, close-knit, dynamic and passionate team you can do just that!
As our Digital Marketing Manager you will be part of a new direction for a small charity with great aspirations – instrumental in driving growth through optimised stewardship and external visibility. You will enjoy flexibility, autonomy and opportunity to help shape the future of our digital marketing with the freedom to use your creativity.
Position: Digital Marketing Manager
Responsible to: Head of Fundraising
Location: Remote (home based with option to work from our Abingdon charity shop)
Contract: Part-time. Permanent after 6 months’ probation, or freelance
Hours: 15 hours per week plus 4 floating hours on demand
Salary: £27,000 Full Time Equivalent if employed. If freelance, daily rates can be discussed.
Annual leave and benefits:
- 5.6 weeks per year FTE (pro rata based on weekly hours)
- Flexible working pattern (as long as predominantly during business hours)
- Pension scheme with matched contributions if employed. 4% employer / 4% employee
How to apply: Click the CharityJob Apply button above. You’ll be asked to submit a CV, submit a cover letter and answer a few short screening questions about your relevant skills and motivation.
Interviews will start w/c 2nd March 2026
Closing date: 16th February 2026.
NB Please see Information Pack and Job Description for further information.
PS to obtain a higher resolution Information Pack pdf than the one below, please head to our charity profile page here on Charity Jobs and then click on the www icon just below our mission statement near the top of the page, which will take you to the ad on our website.
What you will be working on:
- You will lead the planning and execution of digital marketing campaigns and initiatives across all online channels, including the website, SEO/SEM/AI Overviews, social media, supporter stewardship and marketing e-mails, to enhance charity visibility and drive supporter retention and acquisition
- You will manage website content and performance, oversee paid media campaigns, and analyse digital metrics to inform strategy and optimise ROI. Working closely with the Head of Fundraising and Director, you’ll ensure all digital activities align with our charity goals and fundraising strategy
- You will manage content creation and social media calendars, deliver targeted email campaigns, and monitor the online reputation of our charity to maintain a strong and positive presence. You will ensure our digital presence drives supporter and income growth by identifying the right audiences, driving engagement and qualifying interest in readiness to move up our supporter funnel
- A focus on data and insights using our CRM is instrumental to the supporter journeys and fundraising funnel and will in addition to the more creative aspects of the role where this insight translates into appealing content and campaigns targeted towards the right audience, be an important part of your day-to-day work
- You will also be responsible for regular reporting and analysis which will guide continuous improvement, while your awareness of emerging trends will help keep Rafiki Thabo current in digital marketing
- Ultimately you will play a key role in our digital marketing and communication activities, creating awareness that converts supporters up the fundraising funnel and be integral to our future growth and success
This job is for you if you…
- Are a marketing all-rounder with strong digital marketing experience
- Are experienced in developing, managing, delivering and optimising digital marketing campaigns across social media, search, website and e-mail marketing to drive brand awareness, lead generation, supporter engagement
- You have enough experience to hit the ground running and take the lead in your role
- You have strong knowledge and experience of SEO/SEM, AI, Google and Meta Ads, and analytics tools such as Google Analytics and Tag Manager
- You are proficient in using CRM systems in conjunction with automated marketing tools for support stewardship journeys and building CRM dashboards to track KPIs and engagement
- You have a positive mindset and a ‘can do’ attitude, with a flexible, conscientious, self-motivated and proactive approach to working independently while also being a team-player
- You have excellent communication skills, and a creative yet data-driven and supporter focused approach
- You have strong organisational skills, with the ability to manage multiple priorities, campaigns and deadlines effectively. Ability to prioritise conflicting demands and tight deadlines under pressure
- And most importantly… you want your work to make a difference to the disadvantaged children and young people Rafiki Thabo support in Kenya, Uganda and Lesotho
Please make sure to read the accompanying 'Information Pack' and 'Job Description'. This will help both you and us make sure we are fully aligned on expectations to the role. You will get a good feel for who we are and we of you as a candidate as you will be asked to submit a cover letter and complete screening questions which assume you have had the information we have shared. While we are looking for a candidate who meets our requirements as closely as possible, we encourage you to apply even if there are gaps, taking the opportunity in your cover letter to highlight any such areas and why you believe you will still be successful in the role.
Our mission is to support individuals and their communities in Africa through education that embraces their differing abilities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE AVENUES YOUTH PROJECT
The Avenues Youth Project (AYP) is an exceptional West London youth club that guides disadvantaged children and young people to explore and develop new skills, connect with their peers and our trusted staff, and find their confidence. We offer fun and meaningful after-school and holiday activities led by trained youth workers. Our facilities include training kitchen, music recording studio, podcasting studio, arts and craft room, sports hall and classrooms.
We currently have an active membership of over 1,100 children and young people, and are open 6 days a week, 48 weeks a year. All activities are free-to-access, and we raise the £1.2m we need each year through donations, grants and fundraising.
We are a team of 30 employees of which 18 are variable‑hours youth workers.
Our Vision
We believe that every child and young person should have the opportunities to realise their potential, whatever their life circumstances.
Our Mission
Our mission is to deliver high quality recreation activities and skills training to young people in West London, to help them fulfil their potential and boost their long-term outcomes.
Our Values
1. SAFE + COMPASSIONATE
2. POSITIVE + JOYFUL
3. EMPOWERING
4. TRUSTWORTHY
5. COMMITTED to COMMUNITY
These values are at the heart of what AYP does and all staff are expected to live up to them at all times.
ABOUT THE ROLE
Reporting to the Chief Executive, the HR Manager is a standalone role and will lead on the operational delivery of HR initiatives and will manage all aspects of the employee lifecycle across our youth centre, ensuring the organisation remains an inclusive and supportive employer.
The HR Manager will also manage HR systems compliance, while supporting strategic projects that embed best practice and innovation across the organisation.
KEY AREAS OF RESPONSIBILITY
• Manage all aspects of the employee lifecycle.
• Lead recruitment -including drafting job descriptions, conducting interviews, and managing the selection process- onboarding, and offboarding processes.
• Provide employee relations and employment law specialist advice, including disciplinary, grievances, sickness management, capability and redundancy.
• Develop all HR policies and processes.
• Develop and co-ordinate supervision and appraisal processes.
• Plan and coordinate training opportunities, including tailored HR Workshops for line managers and personal development plans.
• Collaborate with Operations Manager in the implementation of Wellbeing initiatives.
• Ensure compliance with employment law, HR best practices, safeguarding, and GDPR.
• Provide regular reporting on people metrics to various stakeholders as required.
• Manage the approved HR budget.
• Maintain and develop HR systems and data reporting.
• Support payroll accuracy and liaise with Finance.
GENERAL RESPONSIBILITIES
• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues.
• Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary.
• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
• Adhere to all The Avenues’ policies and procedures.
• Stay abreast of policy and developments in youth work locally and nationally.
• Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.
• Undertake any other duties as may be reasonably required within the scope of the role.
Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service members and funders needs change. Consequently, The Avenues will revise this Job Description as required in consultation with post holders.
ABOUT YOU
• CIPD Level 5 minimum or equivalent experience.
• Proven HR experience across the full employee lifecycle.
• Strong knowledge of UK employment law and HR best practice.
• Experience in recruitment and selection, including competency-based interviewing and selection skills.
• Experience in advising and supporting employee relation matters, including disciplinary, grievances, sickness management, capability and redundancy.
• Strong written skills with ability to draft policies, procedures and reports.
• Experience with HR systems and data management.
• Excellent communication, coaching and mentoring, influencing, and problem-solving skills.
• A proactive, collaborative approach and ability to manage multiple priorities.
• Experience using MS Word, 365, Excel, PowerPoint.
• A genuine enthusiasm for working for young people, with a strong empathy with the vision, mission and values of The Avenues.
• Commitment to safeguarding.
Experience in the charity and/or youth work sector is not essential, but desirable.
APPLICATION PROCESS
If you are enthusiastic about working for young people, please click Apply and you will be asked to submit your CV and cover letter explaining why the role interests you and how you meet the person specification.
Closing date for application: Sunday 15th February 2026
As we review applications on a rolling basis, this advert may close early once a suitable candidate has been selected.
We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity/paternity needs.
We are committed to ensuring a fair and inclusive recruitment process. If you require any reasonable adjustments to be made at any stage, please let us know. Example: If you need additional time for assessments, require materials in an alternative format, or need a different interview setting, please inform us, and we will make the necessary arrangements.
Candidates are subject to an enhanced disclosure and barring service (DBS) check, Right to Work checks and references.
The client requests no contact from agencies or media sales.
The Corporate Development Manager will lead on the management of National Theatre’s Corporate Membership programme. We are looking for a candidate with a strong grounding in relationship management, an understanding of corporate membership schemes and proven experience in working collaboratively to plan and deliver high quality events for corporate supporters. The successful candidate will be proactive and energetic in delivering exceptional stewardship, while demonstrating ambition and strategic insight in identifying opportunities to uplift existing Corporate Members to partnership level supporters.
The successful candidates will have the following:
- Significant experience of account management.
- Proven success of uplifting corporate members or partners to a higher level of support.
- Demonstrable knowledge and understanding of customer service values.
- Confidence and resilience at dealing with people at all levels with excellent communication skills.
- Exceptional networking skills
If that sounds like you, then we would love to hear from you!
The closing date for the receipt of a completed application is Tuesday 17th February 2026 at 12 noon.
The client requests no contact from agencies or media sales.
Operations & People Support Officer
Reporting to: Operations & People Team Leader
Salary: £26,066 – £30,523
Hours: 37.5 hours per week
Contract: Permanent
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool
Job Purpose
This is an exciting opportunity to be at the heart of the Charity’s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship.
You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity’s volunteering function. You will also provide vital People (HR) administration and process support.
Main Duties & Responsibilities
Fundraising & Office
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Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard.
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Handle sensitive information appropriately, maintaining confidentiality at all times.
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Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages.
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Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way.
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Provide excellent customer care and donor stewardship in every interaction.
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Manage incoming mail, ensuring it is opened, distributed and responded to promptly.
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Process donations in line with established receipting procedures.
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Adhere to audit procedures and liaise with the Charity’s auditors.
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Maintain filing systems, ensuring safe storage and regular archiving of records.
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Support the senior management team, including organising meetings and room bookings.
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Undertake banking procedures, ensuring donations are accurately recorded and banked.
Hospital & Online Shop
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Process online shop orders in a timely manner.
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Run regular online sales reports for the Operations Manager.
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Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented.
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Provide customer service in the hospital Atrium shop and support front desk cover as required.
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Cash up the till, ensuring all sales are accurately recorded and passed for banking.
Database Support
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Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms.
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Produce analytical reports from the fundraising database for audit purposes.
People / HR Support
Provide People/HR administrative support in the following areas:
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Recruitment, including coordinating recruitment and induction of new starters.
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Volunteer coordination, ensuring a robust process from expression of interest through to induction.
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Ensuring all staff have DBS checks in line with Trust requirements.
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Administration of staff annual leave and absence reporting.
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Creating staff correspondence, including pay award, furlough and other required communications.
Other Duties
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Act as an outstanding advocate for Alder Hey Children’s Charity, in line with organisational values.
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Be an active and supportive team member, contributing to team development and collaborative working.
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Attend and support fundraising events where required.
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Undertake any other reasonable duties as requested by your line manager.
Person Specification
Qualifications, Knowledge & Experience
Essential
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Experience managing a demanding and varied workload.
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Proven experience handling cash and working within audit and procedural controls.
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Strong customer service background.
Desirable
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Experience working in a charity.
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Experience using a CRM system or database.
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Experience using Shopify or other online sales platforms.
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HR experience or qualifications.
Skills & Attributes
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Commitment to equality, diversity and collaborative working.
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Excellent written and verbal communication skills.
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Ability to build strong working relationships.
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Self-motivated with a positive attitude in a fast-paced environment.
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Highly organised, adaptable and able to manage shifting priorities.
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Able to work effectively both independently and as part of a team.
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Strong understanding of data protection and confidentiality.
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Excellent IT skills, including Microsoft packages.
Additional Requirements
Essential
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Strong interest in working for a children’s health charity.
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Commitment to the values of Alder Hey Children’s Charity.
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Willingness to get involved across the Charity.
Desirable
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Willingness to occasionally work outside normal office hours.
Our Values
At Alder Hey Children’s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families.
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Courage: We try new things, take risks and speak up. We are accountable and unstoppable.
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Together: We work as one team, celebrate diversity and empower one another.
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Passion: We care deeply about what we do and inspire others.
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Magical: We are creative, child-led and create special moments that go the extra mile.
Four-Day Working Week
In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success.
Additional Information
This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity’s needs.
Alder Hey Children’s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Corporate Partnerships Manager
Permanent Contract
Location: Hybrid, Crimple House, Hornbeam Park Avenue, Harrogate, HG2 8 NA
Hours: 37.5 hours
Salary: £38,576.61 per annum
Closing date: 15th February 2026 (the advert may close early if we receive a sufficient number of suitable applications)
Brand: Herriot Hospice, Just ‘B’ and Saint Michael’s
Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve You can help make that a reality.
We are an independent charity powered by local communities. Every day, we help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen.
About the Role
This is a pivotal role leading and growing our corporate partnerships portfolio, helping to secure vital income by building meaningful, strategic relationships with businesses that share our values and vision. Combining strategic thinking with hands-on relationship management, you’ll raise our profile within the corporate sector and unlock new, sustainable funding opportunities.
You’ll develop and deliver a high-impact corporate fundraising strategy, identify and approach new corporate partners, and manage a portfolio of supporters to maximise both income and long-term value. From leading negotiations and creating compelling partnership proposals to representing the charity at events, presentations and networking opportunities, you’ll be a confident and visible ambassador for our cause.
About You
You’ll bring a strong track record in corporate fundraising, business development, B2B sales or account management, with proven success securing new business and managing complex relationships. A natural networker and relationship-builder, you communicate with confidence and influence at all levels.
Highly motivated and energetic, you’re comfortable working in a fast-paced environment and thrive on turning ideas into action. With strong negotiation skills, resilience and a solutions-focused mindset, you’re driven by the opportunity to make a real difference through impactful corporate partnerships that support our charity’s vital work.
How we look after you
• We put people first in all that we do, which includes our own team
• Wellbeing and resilience support with a dedicated team by your side
• Flexible and hybrid working for many roles
• A supportive and caring environment
• Opportunities to grow, develop and progress, with culture of lifelong learning
• Benefits include 8% employer pension contribution, enhanced family leave and pay, generous annual leave, staff discount on our online shop, shopping and lifestyle discounts platform.
How to apply:
• Please click Apply and you will be forwarded to the vacancy page on our website. Click on the role and this will open the application form.
• Download and read through job description (via the ‘Downloads’ section at the top of the advert) as you will need to tell us how you meet the essential requirements of the role.
• Make sure you answer all supplementary questions as part of your application otherwise your application will be automatically rejected.
• We recommend reading the application pack “Joining Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s” and browsing the “Join our team” pages of our website, which will provide lots of useful information about what it’s like working for us and how the recruitment process works.
• Did you hear about this role from a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
Our values
• We put the people who use our services at the heart of everything we do
• We are caring and compassionate
• We are personal and supportive in our approach
• We engage positively
• We are responsive
• We are driven to do better
• We are fair
• We are professional
• We work collaboratively
• We are accountable
Living out our values
• Our behaviour framework puts our values in the context of our everyday work. See what this includes at saintmichaelshospice.org/behaviour-framework
• We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation. As part of our commitment to equality, diversity and inclusion, we collect and monitor EDI data of applicants to help us ensure that our policies and procedures are effective in promoting equality. The information you provide in the Equality, Diversity, and Inclusion section of the application form will have no bearing on your application, it is only used for diversity monitoring and is not visible to hiring managers.
• We believe that children, young people and adults should never experience abuse of any kind. Our safer recruitment and safeguarding processes help protect those accessing our services. Please see our safeguarding statement on our website: saintmichaelshospice.org/safeguarding-statement
• If you require any support or adjustments to be able to apply for this role, please let us know by emailing [email protected]
• We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.
Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via [email protected] to discuss other opportunities across our family of services.
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.
North Yorkshire Hospice Care has a duty to protect those who receive our support. Roles within our organisation are exempt from the Rehabilitation of Offenders Act 1974. All applicants aged 16 or over who are offered employment will be subject to a Disclosure and Barring Service (DBS) check before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, and convictions. Applicants will not be discriminated against due to convictions and cautions, but will be considered on their merit. Should a successful candidate have any convictions or cautions, the nature of the position and the circumstances and background of the offences will determine if it is possible to proceed with the appointment.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).
A family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s. We support people living with terminal illness and bereavement

Membership Growth & Engagement Manager (Direct Debit Membership)
Job details:
- London (Hybrid / Field-based across Greater London)
- Fundraising & Membership Growth
- Fixed-term: 12 months with opportunity to renew, dependant on performance.
- Salary: £40,000
Who we are:
We want to create a world filled with wildlife, and we do this through pioneering community engagement and Rewilding Our Future. For us, rewilding is about rewilding people as well as rewilding nature, reconnecting communities to the natural world and restoring functional ecosystems through habitat restoration and species reintroductions.
From our work to reintroduce beavers to London for the first time in 400 years, to restoring river catchments with water voles, we focus on interventions that create real ecological change on the ground. We support landscape-scale recovery too, from bringing back iconic species such as white storks and working on wider habitat restoration across East Anglia.
The need
To grow Citizen Zoo sustainably, we need to grow our secure unrestricted income. Our monthly, direct debit membership currently brings in around £10k per year, and we’re aiming to grow this towards £60K per year within the first 12 months (or 1,000 equivalent members), through improved digital acquisition, better retention, and a strong on-the-ground recruitment presence across London.
Who you are
You are an adaptable, entrepreneurial fundraiser/marketer who loves turning public interest into long-term support. You are equally comfortable improving a digital join journey and writing supporter comms, and getting out in the field, setting up a stand at events, speaking to the public and signing people up to monthly direct debits. You thrive working independently, you’re confident working to targets, and you use data to learn fast and improve performance. You’re motivated by building something that compounds: a membership base that grows every month and funds rewilding for years to come.
The Team & The Role
We’re a not-for-profit social enterprise with a team who mostly work from home in London. You’ll work as part of this remote team from home, our shared desk spaces in central London, and out on the ground at events, partner venues and project sites across the city and beyond. You’ll work closely with delivery and communications colleagues to turn audiences (visitors, volunteers, event attendees, online supporters) into loyal members, and ensure members receive a positive, joined-up experience that retains them long term.
What you’ll do
You will own and deliver a data-led membership growth plan that increases acquisition, improves retention, and grows member value (including upgrades from £3 → £5/month over time). You’ll sharpen Citizen Zoo’s membership proposition so it clearly connects supporters to our impact, and you’ll turn that into campaigns and activity that consistently convert interest into monthly direct debits.
Digitally, you’ll create and optimise the online join journey (landing pages, forms and messaging) and run recruitment activity across email and social. You’ll work with agency partners to plan and launch Meta and/or Google campaigns, shape and iterate creative, manage a monthly marketing budget, and improve cost-per-join and conversion rates through ongoing performance monitoring.
For retention, you’ll build joined-up supporter journeys from welcome/onboarding through impact updates, renewal/retention thorough engagement and exclusive membership offerings, upgrade prompts and lapsed reactivation. You’ll use segmentation and insight to keep communications relevant, strengthen the member experience, and reduce churn.
On the ground, you’ll lead in-person recruitment across Greater London at events, fairs, community days and partner sites, setting up an effective stand, engaging the public, and signing people up to direct debit. You’ll keep improving the recruitment “kit” (scripts, FAQs, signage, QR codes and follow-up journeys) and coordinate volunteer/colleague support when needed.
Ideal candidates will also focus on lifetime value (LTV) of supporting members and as such be able to work towards an appropriate cost-per-acquisition target (CPA).
Minimum requirements
- Full UK driving licence (hard requirement), candidates will not be considered without one (please ensure you list this on your CV).
- Demonstrable experience growing income or supporters through membership, regular giving, direct marketing, subscriptions, fundraising, or performance marketing.
- Experience delivering campaigns across digital channels (email/social), and using data/insight to improve results.
- Confidence in communicating with the public, including proactively starting conversations and handling objections.
- Strong organisational skills and ability to manage multiple workstreams independently.
- Willingness to travel across Greater London and work occasional evenings/weekends (time off in lieu provided).
Preferred requirements
- Experience managing a membership scheme (acquisition + retention) with clear performance targets.
- Experience using a CRM or ticketing/membership platform (e.g., Hubspot, Salesforce, Spektrix, Tessitura or similar).
- Experience running or supporting face-to-face fundraising/membership recruitment at events.
- Experience managing external suppliers (design/print/digital) and working with paid social agencies.
- Understanding of GDPR-consistent supporter communications and supporter care best practice.
Success measures (first year)
In your first 12 months, success will look like building a repeatable membership growth engine that consistently brings in new direct debits through a combination of digital campaigns and in-person recruitment, while improving retention so income compounds over time.
You will be expected to help grow membership income from around £10k/year towards £60K/year, supported by clear monthly targets, a functioning reporting dashboard, and evidence-based optimisation of messaging, channels, and supporter journeys. You’ll also put in place a retention programme that reduces churn and increases lifetime value, so membership becomes a reliable, scalable source of unrestricted funding for Citizen Zoo’s rewilding work.
Working Hours
At Citizen Zoo we have standard working hours from 09:00–17:30, but team members can start earlier or later if agreed with your line manager. This role will require occasional evening and weekend work, particularly around events and recruitment opportunities, and this is given back as time off in lieu.
Location
Must be able to travel regularly across all of London, and across other parts of Greater London, to deliver events and recruitment activity.
Benefits
In return for your enthusiasm and expertise, we’ll reward you with a competitive salary and an enviable range of benefits including 24 days holiday a year (with the option to buy more days) that rises by one day per year of service after your initial 5 years at Citizen Zoo, as well as pension and life assurance.
Perks
Subsidised gym membership, social events and parties, and a day off for your birthday. We’re proud to offer progressive and flexible working practices designed to give you the work-life balance you need.
Application Timelines & Deadline
- Please submit your application by 23:59 on 15th Feb
- Review week: From 16th to 22nd Feb
- Invitation to Interview: by Friday 27th Feb
- Interviews: Friday 6th March
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Healthcare Assistant
Reports to: Patient Services Manager
Based at: Remote Worker– however must be able to travel as and when required to meetings and/or events
Job Purpose: To provide direct support to patients and support to all areas of the Charity Group
Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00
Key Responsibilities:
· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related enquiries becomes second nature
· Co-ordinate and action messages in the Patient Services Mailbox and distribute messages accordingly to the wider team where needed
· Maintain Patient Services documentation and make sure details are updated with clear and concise information
· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances
· Frequently reviewing and assisting with update of content on charity websites and social media channels current and relevant Forums
· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc
· Build a central database of case studies / patient stories whether written or recorded
· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager
· Propose titles and speakers for patient educational events and develop virtual educational videos
· Co-ordinate the day-to-day planning and organisation of the fundraising activities and responding to enquiries.
· Support Patient Services Manager with administrative tasks/requests
Person specification:
- Sufficient healthcare knowledge and empathy when managing enquires
- Excellent verbal and written communication skills
- Excellent attention to detail and accuracy
- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint
- Excellent organisational skills, with the ability to prioritise and manage own workload
- Can undertake a wide variety of tasks and multi-task with ease
- Professional, methodical and thorough approach to work with a friendly and polite manner
- Ability to work on own initiative as well as part of a team
- Full Driving Licence with access to a vehicle
- Educated to GCSE level minimum
The client requests no contact from agencies or media sales.




