Head of learning and development jobs

Community Based/Home Working – Hampshire/Wiltshire/West Sussex

Permanent, Full Time

Circa £30,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across Hampshire/Hampshire/West Sussex but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.

The post holder will be working with socially isolated individuals to identify meaningfully enriching opportunities to reduce feelings of loneliness, some of whom may have complex and challenging welfare needs, to develop actions plans and coordinate support to overcome any barriers preventing successful connection into these enriching opportunities, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.

The successful candidate will have experience of working in a social welfare role supporting individuals, have strong people and relationship-building skills, as well as empathy with or understanding of the issues affecting the Armed Forces community. Individuals with a social prescribing or working aged veteran support background are encouraged to apply.

This is a community-based position working from home but covering Hampshire, Wiltshire and West Sussex, delivering both remote and face to face support, ideally you will be currently based in one of these areas.  The candidate must have their own vehicle to use to travel around these regions.  Occasional travel to London will be required.  The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Friday 20th June 2025, 5.00pm.  Interviews will be held on Wednesday 2nd July 2025.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.

As a key point of contact for incoming enquiries, you proactively connect with schools and community groups, working closely with the Visitor Experience Manager and the Marketing and Communications Manager to promote our Trinity site and grow our core business. Your outreach and relationship-building efforts play a vital role in driving interest, bookings, and long-term partnerships. You also oversee the Communicator engagement calendar, coordinating rota assignments in close collaboration with the Engagement and Logistics Lead. To help enrich our programme of activities, you maintain the volunteer contact list and schedule, ensuring clear communication and timely reminders ahead of each engagement. Beyond sales and delivery coordination, you provide essential support to our Communicators by sourcing materials and ensuring our workshop and show kit boxes are well-stocked and ready for action. Your role is essential to keeping CSC running smoothly and ensuring our visitors have the best possible experience.

Operations and Service Delivery Lead

London

£50,016 – £53,000

An exciting opportunity is available for a dynamic individual with a passion for providing excellent customer service and event management. The Education Directorate with our client is looking for an operations and service-delivery lead with the ability to lead a team and manage multiple complex workstreams, to join them in the Business development and education support team.

The Education directorate delivers a wide range of educational programmes for doctors of all grades. The portfolio includes one- and two-day workshops, their accredited programmes, commissioned programmes, online courses, podcasts, and Masters programmes in partnership with university partners.

They have wide portfolio including topics such as teaching, learning, assessment, feedback, supervision and communication skills. The directorate has a team of educationalists who design and deliver these programmes and a team of education coordinators and librarians who provide management and all aspects of learner support.

About the role

You will work closely with internal colleagues such as educationalists, project managers and administrators, as well as colleagues in finance, IT, HR, and communications. You will lead and manage a team, and you’ll be required to work collaboratively with a broader team of volunteer clinical faculty who help us develop and deliver our programmes.

You’ll work closely with the Head of relationships and engagement and the Projects and credentials lead, to ensure that the team support all areas of the business, including event management, projects, marketing and quality assurance.

You will make an impact every day by:

• Leading a busy and fast-paced team who deliver education coordination and library services for the directorate, role modelling positive attitude and collaborative working
• Taking responsibility for the team providing excellent customer service to learners, faculty and commissioners
• Taking ownership of providing high-quality written documentation, including templates for learner correspondence, reports for Boards and marketing copy.
• Working collaboratively with others in the directorate, and the finance team to manage budgets and operational accounts

About you

They’re looking for candidates with:

• Line management experience and an ability to lead, develop, motivate, and manage staff, delegating effectively.
• Strong communication skills including excellent writing skills
• Outstanding organisational skills and the ability to liaise and communicate confidently with a range of people, including senior external stakeholders.
• Ability to manage multiple complex workstreams at any one time
• Knowledge and experience of managing multiple events
• Knowledge and experience of setting and managing large budgets
•  Experience of planning and working to deadlines, using initiative, and working flexibly

Closing date: 23 June 2025

Interview date: 07 July 2025

Please note, they will be reviewing applications as they come in. Interviews could be arranged and roles could be filled before the advertised closing date, we would therefore encourage those interested to apply as soon as possible.

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

Our client is all about our people – our members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.

Advocacy Project Manager

Join Mind in Tower Hamlets, Newham, and Redbridge as our Advocacy Project Manager to lead our Tower Hamlets Advocacy Service. You’ll oversee a skilled team, build strong partnerships, ensure contract targets are met, and embed co-production and inclusivity in everything you do.

Location: Tower Hamlets
Salary: £35,000 – £40,000
Hours: Full-time, 37.5 hours per week
Contract: Interim for six months ( may become permanent)

 

Key Responsibilities:
• Manage day-to-day operations and performance of our Tower Hamlets advocacy service.
• Ensure contract targets and KPIs are met, including monitoring and reporting.
• Supervise, support and develop advocacy staff and volunteers.
• Champion co-production and culturally sensitive service design.
• Build strong partnerships with commissioners, health, and community organisations.
• Contribute to service development and funding opportunities.

About You:
• Qualified advocate (National Advocacy Qualification).
• Experience managing advocacy or support services, preferably in mental health.
• Skilled in staff supervision, service performance, and stakeholder engagement.
• Committed to anti-racist and inclusive practices.
• Excellent communication and organisational skills.

Why join us?
We are a dynamic, inclusive charity affiliated with national Mind, committed to empowering diverse communities and transforming mental health support.

Apply now to lead with purpose and make lasting impact.

Closing date: Monday 30th June at 9am

Interview date: Wednesday 2 July

We welcome applicants from all backgrounds, especially those with lived experience.

Join RUHX – Be part of something extra extraordinary.

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

We’re now looking for a highly organised and motivated Community & Volunteer Officer to join our dedicated and fun team. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.

We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.

Main duties of the job

No two days in our team are the same. We split our time evenly between working flexibly at home and onsite in the office in Bath, as well as being out and about in our community. You will have a varied role which involves managing a wide range of duties and tasks including:

• Build relationships with local groups, companies, schools, and individuals to grow community fundraising income.
  Develop and deliver inspiring opportunities for volunteers to support our work.
• Provide day-to-day support and communication to our volunteers.
• Represent RUHX at community events, talks, and meetings.
• Help raise awareness of our charity across Bath and the surrounding areas.

We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player.

• Proactive, organised and creative in problem solving.
• A people person who thrives on building relationships and inspiring others.
• Experienced in volunteer coordination and/or community engagement.
• Passionate about health and wellbeing in our local community.
• Comfortable with regular evening/weekend work and travel in the region.

Person specification

Qualifications

Essential criteria

• Educated to Degree Level or equivalent appropriate work experience
• Evidence of a qualification in Fundraising or Marketing

Desirable criteria

• Membership of Institute of Fundraising

Knowledge

Essential criteria

• Demonstrable experience of working in Volunteers & Community Fundraising including managing and delivering large projects and events from initiation to completion on own.
• Experience of carrying out risk assessments
• Experience in managing & working with individual volunteers and groups, securing their effort and commitment and maintaining a high level of customer care.
• Sound understanding of charity law, fundraising regulations and best practice relating to sponsorship, donated support, public collections, licensing etc
• Experience of working in a fundraising team and office environment and following procedures accurately without significant direction.

Desirable criteria

• Experience of working in the NHS
• Experience in developing and delivering marketing plans including charity media relations, social media and digital marketing.
• Experience of setting, managing and reporting on income and expenditure budgets.
• Knowledge & experience of Raisers Edge relationship management database.

Skills

Essential criteria

• Ability to use own initiative and to escalate issues in a timely manner where unable to resolve an issue personally.
• Flexible team player with the ability to prioritise and organise a changing workload and work systematically towards deadlines. High attention to detail and an ability to see a task through to fruition with minimal supervision.
• Ability to use storytelling to communicate a compelling case for support in a way that is comprehensible to supporters and volunteers via a range of channels including public speaking, written communications, social media, telephone and face to face conversations.
• Ability and confidence to communicate effectively in sensitive situations, using patience and tact in relations with supporters, general public and press
• Ability to build credibility with senior volunteers, supporters and RUH staff through the use of effective interpersonal and influencing skills.
• Advanced Keyboard skills, including good Microsoft Word, and Excel.
• An understanding of the Data Protection Act, GDPR and Fundraising regulations and best practice.
• Ability to analysis problems and work around obstacles. Offering a range of appropriate solutions

About us: 

At Back Up, we have big ambitions. We launch our bold new strategy in April 2025 and together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they need. We have a unique portfolio of high-impact services, and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries. 

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. Previously, Back Up was voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver. 

About the role:

Do you have experience of working with disabled people? Are you a highly organised team player with an eye for detail and a passionfor making a difference?If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people with spinal cord injuries.About the role:All of our courses aim to increase confidence and independence in a supportive environment. They’re also led by people who have a spinal cord injury themselves–allowing participants to learn from others who have who have been there and can understand the issues and challenges.

As Courses Team Leader, you will be working closely with our Courses Coordinators and the wider team to oversee the ongoing development and delivery of this key part of Back Up’s services.You will be need to be creative, well organised and be a supportive line manager with supervisory experience. Most important though is your commitment to supporting those affected by spinal cord injury to thrive.

For full details please see our job description.

How to apply

Please apply by emailing recruitment @ backuptrust. org. uk by midnight on 10 July 2025.

• A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview. 

• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you fit the person specification. This statement is crucial; CVs alone will not be accepted. We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  

• A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.  

• We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  Interviews will be held on 14 July 2025. Please let us know if you are unable to make that date.     

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any stage, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role. Please email recruitment @ backuptrust. org. uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of disabled people as candidates and employees. We are proud that we get high numbers of disabled people applying for roles at Back Up. We will offer an interview to a fair and proportionate number of disabled applicants that meet the minimum criteria for the job.

Please let us know if you are eligible for the scheme: recruitment @ backuptrust. org. uk

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Are you passionate about making a real difference in people's lives? Join The Royal British Legion as an Advocacy and Complex Needs Advisor. In this role, you'll provide specialist, person-centred support to veterans (and the wider Armed Force and ex-service community) facing challenges such as homelessness, mental health issues, addiction, domestic abuse, and involvement with the criminal justice system. Your work will empower veterans and their families to achieve their potential and lead more fulfilling lives.

The Royal British Legion’s Advocacy & Complex Needs Service operates across the UK, offering holistic support to veterans experiencing isolating challenges. We are expanding our team to better meet the needs of those we serve and are excited to welcome a new Advocacy & Complex Needs Advisor for the Nottinghamshire & Lincolnshire areas.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As an Advocacy and Complex Needs Advisor, you will:

- Complete effective and efficient welfare case management of a complex caseload of beneficiaries facing multiple disadvantages, ensuring accurate and up-to-date records.
- To work in a trauma-informed way, understanding the impact of trauma, recognising its signs, and creating a safe and supportive environment for beneficiaries and colleagues. This includes implementing professional practices that foster safety, trustworthiness, collaboration, and empowerment, while actively avoiding re-traumatisation.
- Complete face-to-face visits at the beneficiaries’ home or out in the community, as appropriate and in line with RBL visit policy, to meet beneficiary needs.
- Collaboratively conduct a thorough exploration of needs and assess priorities to create and adapt an objective-based action plan.
- Provide expert advice, guidance, and advocacy, and make referrals to both statutory and third-sector agencies with a focus on empowering the beneficiary to address and manage their needs effectively.
- Help beneficiaries stay connected and maintain engagement with services that provide professional interventions.
- Offer essential emotional and practical support to beneficiaries awaiting assessments from other services.
- Maintain a thorough understanding of risk management and safeguarding practices and procedures for adults and children.
- Keep your professional practice up to date with current policies and procedures, ensuring compliance with Legion standards.
- Perform other duties related to the role as requested by your line manager or Head of Department/Divisions.

If you’re ready to take on a challenging yet rewarding role and make a significant impact, apply now to become an Advocacy & Complex Needs Advisor at The Royal British Legion. Together, we can support veterans and their families in leading more empowered and fulfilling lives.

*Please note this role is home-based with a requirement to travel across the geographical area of Nottinghamshire, Lincolnshire and any appropriate surrounding areas if there is a need for a beneficiary visit, in line with organisational hybrid working practices.

This job requires a DBS check at Enhanced level.

Employee benefits include:

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

We are supporting a leading professional body with the search for a Financial Planning and Analysis Manager to lead the finance business partnering function – playing a key role in supporting the achievement of the organisation’s aims and objectives through the provision of reliable data, financial modelling and insights.

Bringing your business partnering mindset, and excellent service delivery skills, you will be joining at a time where the organisation is investing in new back-office systems and a new finance system. You will therefore play a pivotal role in embedding new ways of working, and you will lead the continued development of effective financial analysis to facilitate informed decision making across the organisation.

In order to be considered for the role you will have a recognised CCAB qualification, and be able to demonstrate significant experience in roles focusing on Financial Planning and Analysis. You will be adept in implementing and utilising financial analysis tools and business models, demonstrate a customer focussed approach, have excellent interpersonal skills and the ability to challenge constructively at a senior level.
 
To learn more about the recruitment process for this opportunity, please reply to this advert with an updated copy of your CV in the first instance. A member of the TPP team will then be in touch with details of how to apply. Alternatively, contact Matt, Lisa or Sema via [email protected] or 0207 198 6060 to arrange a confidential discussion.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Diversity Equity & Inclusion Manager

Ref: REQ000900

£43,851 - £48,851 per annum, dependent on experience

Woking, Surrey GU21 4LL / Hybrid Working

Job description

Are you passionate about diversity, equity and inclusion? Do you want to be part of WWF-UK's journey in creating a truly inclusive workplace and shaping the way we engage with people of all backgrounds help save our planet and help nature thrive?

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Diversity Equity & Inclusion Manager to join our People & Culture team and help deliver our Vision to create an inclusive, safe, and empowering environment, so that our people and our culture thrives, individually and collectively, to bring our world back to life.

As Diversity Equity & Inclusion (DE&I) Manager, you will work closely with our Head of DE&I, as well as collaborate with internal and external stakeholders to ensure the successful delivery of our DE&I Strategy. You will engage with senior leaders, managers, and colleagues across the organisation to provide practical support for successfully implementing and delivering the DE&I strategy that will drive the cultural change we need to be recognised as a diverse and inclusive organisation.  We will look to you to identify creative and innovative solutions to drive the DE&I agenda and build engagement. You will use your expertise to champion and share learning to empower and increase knowledge, capabilities and confidence across the organisation to embed DE&I in service delivery and business as usual activities too. You will also your knowledge to implement and deliver initiatives and projects with a specialist focus on DE&I impact and resolve complex issues as a trusted DE&I advisor on inclusion issues and queries across service areas.

We’re looking for someone with:

· Substantial experience of DE&I work, degree (or similar level of qualification/accreditation), ideally in equality and diversity, human rights, or human resources.

· Sound understanding of UK equality legislation, including specific aspects relating to Scotland and Wales.

· In depth knowledge of DE&I issues across the UK

· Experience delivering on DE&I projects, initiatives, and programmes in a complex organisation.

· High level expertise in Equality Impact Assessment training, completion, evaluation and action.

· A background of supporting and empowering DE&I Champions and working with staff groups/networks.

· Knowledge in developing DE&I objectives or plans for departments and/or organisations.

· Strong communication, interpersonal and relationship building skills.

· Effective project manager.

· Interviews: We anticipate first stage interviews to take place w/c 21st July. Should there be any delays, we will keep you informed.

Benefits, rewards & location

The salary banding for this role is £43,851 - £48,851, depending on experience. We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

· Flexible working options

· 7.5% employer contribution to pension, increased to 10% with employee contribution.

· Training and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date: 22/06/2025

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

A fantastic opportunity has arisen to join Westway Trust as a Team Administrator, providing efficient and responsive administrative support to the Property Department, playing a key role in ensuring the annual cycle of organisational requirements in terms of administration are well planned, on track and delivered by the relevant part of the team. 

You will be a friendly, motivated, pro-active and experienced Administrator who will have the right blend and balance of people skills with the ability to drive work packages. You’ll be comfortable in connecting with wider colleagues and tenants on the Westway Trust 23 acres estate, with the ability to listen and gather a range of source material and feed these back into the work of the Property Team.

If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and committed to supporting the North Kensington community, this role is for you.

Key responsibilities of the role include but are not limited to:

• Provide efficient and effective administrative support to the Head of Property and the Property Managers, including the scheduling of team meetings.
• Initial point of contact for enquiries to the Property team.
• Manage routine office duties such as invoice requests and expenses.
• Schedule in key team tasks within the peaks and troughs of the range of team activities.
• Schedule Committee Meetings and attend in the capacity of the minute taker. Work with the team to prepare and collate the papers. Follow-up on actions for timely reporting.
• You will ensure time is set aside by the whole team to meet organisational goals, such as performance reviews, work to achieve the organisation’s annual audit, service charge reconciliation, and contractor reviews.
• You may be asked to commission regular cyclical reports from external providers and ensure they are delivered on time ready for upward reporting.
• You may be asked to organise emails, create presentations, and work within the teams filing system.
• You will receive reports from key team members and ensure they are ready to present through the Governance.
• You will co-ordinate and collage high level data collection provided by others for upward reporting.
• You will ensure key project information regarding estate development is circulated to the lettings and leasing side of the Property Team’s operation. This may involve calling on others in the organisation to assist.
• You will nurture positive relationships and information flow within the team groupings.

Essential Experience, Skills and Attributes

• Minimum 5 years’ administration experience working in a busy office, with strong organisational and time management skills.
• Experience of designing and delivering high quality, proactive project administration.
• Experience of scheduling and dealing with Committees.
• Proficient IT skills, across Microsoft Office, and willing to learn new systems.
• Excellent written and verbal communication skills with the ability to create presentations and other communications.
• Experience of research.
• Experience of creating useful templates to support projects.
• Experience in prioritising competing demands and workloads.
• Experience of team-working and collaboration with an eye for detail.
• You will be assertive, able to use your own initiative and capable of managing upwards with tact.
• Understanding of Equalities, Diversity and Inclusion and commitment to working with and for diverse communities, equality of opportunity and anti-racism.

Desirable 

• Experience within any field of Property, Construction, or Estate Management
• A good understanding of the local area (North Kensington).

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is  Wednesday 18 June when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early. An early application is strongly recommended.

Help shape the future of imaging services by supporting providers on their journey to QSI accreditation. As our Quality Improvement and Review Partner you'll lead independent assessments, guide expert review teams, and drive measurable improvements across NHS and private imaging settings.

The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. Jointly developed by the Royal College of Radiologists (RCR) and the College of Radiographers (CoR), the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.

As a Quality Improvement and Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll support imaging services on their journey toward QSI accreditation and lead independent assessments across a wide range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams, deliver robust evaluations, and produce focused reports and action plans that drive meaningful, measurable improvement.

What you’ll do

• Act as the designated Quality Improvement and Review Partner for a portfolio of imaging services across the UK.
• Provide expert guidance to QSI leads on both the review process and the standards.
• Manage the full review cycle for services in your portfolio.
• Select and coordinate review team members in collaboration with the Quality Improvement Coordinator.
• Participate in quality assurance and moderation activities to ensure consistency and rigour.

What you’ll bring

• Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
• Strong knowledge of quality assurance and assessment approaches.
• Excellent oral and written communication skills, tailored to diverse audiences.
• Proven ability to prioritise effectively while remaining adaptable to changing needs.
• A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.

If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Improvement and Review Partner candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We have an exciting opportunity for a Senior Case Hanlder (known internally as a Team leader) to join the National Homicide Service (HS), leading the London, Thames Valley & Hampshire caseworker team. This is a home based role working 37.5 hours per week.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide?

Do you want to lead a supportive, passionate and committed team? Candidates with a background in social care would be suitable for this role.

If yes, then we'd love to hear from you…

The role will cover Hampshire and the Isle of Wight, Thames Valley and have a joint responsibility for London with another team leader. You will need to live in one of these areas and London weighting will be offered to candidates living within London.

Victim Support will reimburse travel costs to the interview.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. You will have a passion for excellent service delivery, performance management and team welfare.

The family caseworkers provide in person support to families who have experienced the sudden and traumatic death by Homicide. The caseworkers are responsible for ensuring the needs identified are met, that each person being supported receives guidance, advise and practical support as well as emotional support and advocacy.

You will be able to demonstrate excellent organisational skills essential to managing a diverse workload, and be committed to supporting the caseworkers to deliver support.

We pride ourselves on providing exceptional trauma informed advocacy and support to all and you will have an understanding of the impact that trauma and bereavement can have on individuals.

We support staff to keep them safe within their role and you will lead on the importance of personal and professional resilience and wellbeing for the team.

You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team.

You will be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online.

You will enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams/Coroner officers and other statutory agencies) and will have experience in building constructive working relationships.

You should be confident to deliver internal and external presentations to a wide range of audiences. You will have experience of achieving key performance indicators, as directed by the Operations managers and Deputy Head of Service.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for full details.


About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Unifrog’s mission 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.

Teaching Resources at Unifrog

One of the most important parts of Unifrog is a searchable library of hundreds of teaching resources, covering careers guidance, progression, SEL, and PSHE. 

Each week the lessons are used by tens of thousands of teachers in the UK and around the world. 

We aim for our lessons to be plug-and-play, to be truly educational, to make it easy for schools to make the most of the Unifrog platform, and to be fun even when they deal with difficult subjects. We always try to make the learning as active as possible.

In December 2023, we launched our Courses tool. Students can browse and take short online courses in a range of engaging and challenging topic areas, many of which are created in partnership with universities and employers.

We create courses that fit into five main strands:

• ‘Careers in…’ courses introduce students to a career sector and spotlight a few specific roles within the sector, e.g. ‘Careers in art’. 

• University subject tasters give students an idea of what studying a particular university subject is like, e.g. ‘The complicated reality of criminology’.

• Life skills courses help students prepare for life after school/college, e.g. ‘Preparing for the workplace’.

• Virtual work experience courses combine a series of work-based tasks and live webinars with an employer, e.g. ‘Virtual work experience with the BBC’.

• Teacher/counselor courses help staff members in various roles get the most out of the Unifrog platform.

The role and responsibilities

As Teaching Resources Creator, your main focus will be creating and editing teaching resources and courses. Topics will include:

• Careers guidance

• University, college and apprenticeship applications

• PSHE and SEL

• Skills

• Revision 

• Work experience

You will be expected to create lessons and courses to a high standard, which will involve: 

• Researching the topic

• Producing content in line with our teaching and learning standards and Resource Library handbook 

• Responding to feedback from your line manager, from others on the Unifrog team, from employer/HE partners, and from teachers in our partner schools.

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What we’re looking for

• Essential: QTS and relevant secondary school teaching experience

You must have Qualified Teacher Status (QTS) and a minimum of 3 years teaching experience across at least two key stages from KS3-5.

• Adept at creating exceptional teaching resources 

Above all else, you need to be brilliant at creating teaching resources, and to love doing it. You will have had significant professional experience creating teaching resources, and delivering them to students.

• Creativity

We want you to come up with great ideas for how to teach topics to students in fun ways.

• Quest for feedback

We want to be as close to our users as possible. You’ll be able to seek out feedback from colleagues, teachers, and students.

• Attention to detail

You will have excellent writing and proofreading skills.

• Ability to work in a team

You’ll regularly ask team members for their input; to do this, you need to be an excellent communicator and team player.

• Ability to work independently

Creating hundreds of brilliant teaching materials is a long-term project that requires organisation, discipline, and resilience.

• Ability to work to tight deadlines

We’re really excited about our upcoming projects. We have a long list of them to get done, and many have strict deadlines. You need to be able to deliver things on time.
 

Working together

You’ll work in our existing Teaching Resources team, which consists of experienced teachers and resource creators. You’ll also be in regular contact with the Written Content team, plus people on our marketing, sales, account management, and strategy teams.

In the Teaching Resources team, we commonly brainstorm new ideas as a group, share insights from our own teaching experiences, provide feedback on other team members’ work, and get feedback from teachers and students at our partner schools.

You’ll be managed by the Head of Teaching Resources.
 

Benefits

Go to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

• Play a role in democratising access to learning: Unifrog makes a difference in young people’s lives. Every week you’ll have your work in front of hundreds of thousands of students, and tens of thousands of teachers.
   

Key details

• £36,000-£38,000 per annum pro rata (Grade B) and a share in a company-wide performance bonus. 

• 28 days paid holiday per year (plus bank holidays) (pro rata).

• 12 month FTC.

• Full time (please note we are unable to consider part-time applicants).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday. 

• Work remotely, or flexibly in our London office.

• Start date: We're looking for someone to start as soon as possible but you must be available from 1st of October at the latest.

• To discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process

• Deadline: 10:00AM (BST) on Tuesday 24th June 2025.

• Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

• i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

• ii. Upload one complete, standalone lesson PowerPoint on a careers/PSHE/SEL topic of your choice, which fulfils these criteria:

  • 30 minute lesson;

  • Includes notes for teachers delivering the lesson;

  • States the intended secondary year group audience on the first slide;

  • Is well-structured, clear, and written to a high standard; and

  • Supports the teacher in being plug-and-play and informative about the topic you’ve chosen.

  • You can send us an existing lesson PowerPoint, there is no need to create anything new or align your presentation to Unifrog's visual identity. There is also no need to provide accompanying worksheets, handouts, etc.

  • Your presentation can be in either PowerPoint or Google slides format. Please provide a dropbox or google drive link to your presentation, ensuring you have set access permissions to “anyone with the link can view”. 

• iii. We’re creating a course for 14-16 year old students who want to learn more about what it means to be self-employed in the UK. Section 1 of the course, which explains what self-employment is, has already been written.

  • Your task is to write part of Section 2 of the course, which will explain the advantages and disadvantages of being self-employed.

  • Write 250 words to be included in Section 2, either on:

  • the main advantages of being self-employed

  • OR

  • the main disadvantages of being self-employed

  • Feel free to use headings and bullet points to structure your writing. Do not add activities.

• Stage 2: Task (~ 2 hours)

• Stage 3: Video call interview (1 hour) ��

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)

• Stage 2 tasks will be scheduled after the application deadline. Video call interviews will be held on 7th July 2025.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

• Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.