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Team: Health & Safety and Environment
Location: Remote with regular travel. Approx. A few times a month
Work pattern: Monday-Friday, 35 hours per week
Salary: Up to £75,884.23 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Responsibilities of our Head of Health & Safety and Environment:
- Lead the Health, Safety and Environment team
- To be Cats Protection’s H&S competent person
- Collaborate across the charity to align Health, Safety and Environment plans with our strategy
- Lead the development and implementation of value-adding initiatives and activity
- Own and set the strategic direction for environmental initiatives and plans
- Update and modernise our Health & Safety function and policies
- Maintain expert knowledge and understanding of current and future legislation
- Lead the investigation of significant incidents, including cause, learning and improvement
- Develop and oversee a comprehensive Health, Safety and Environmental training strategy
- Lead the team in the attaining relevant H&S and environment quality standards
About the Health & Safety and Environment team:
The team is a multi-tasking team that undertakes most Health and Safety tasks in-house, working closely with most other teams within Cats Protection. The team is made up of a head of department, senior officer, environment and sustainability lead, administrator and 4 regional officers who cover the whole of the UK. The team deal with the Cats Protection retail outlets, Cat Centres, accident investigations, DSE, branch volunteer enquiries and more.
What we’re looking for in our Head of Health & Safety and Environment:
- NEBOSH diploma or equivalent H&S qualification and chartered ISOH membership
- Significant Health & Safety management experience at a similar head of department level
- Experience leading and developing high-performing teams
- Experience in a complex, multi-site public sector, facilities or charity organisation
- Strong knowledge of all current and emerging Health & Safety legislation and guidance
- Experience of leading the modernisation of H&S services and activities
- Inspirational leader with the ability to build strong relationships
- Ability to plan, develop and implement key Health and Safety, and Environment policies
What we can offer you:
- 26 days’ annual leave plus bank holidays, increasing with service
- A competitive contributory pension scheme and life assurance for peace of mind
- Health and wellbeing support to help you stay well while working remotely
- Flexible working options to support a healthy work–life balance
- Access to discounted pet insurance to help care for your pet’s health
Learn more about our full reward package
Application closing date: 10th August 2026
Virtual interview date: w/c 31st August 2026
Applications may close before the deadline, so please apply early to avoid disappointment.
If successful, your recruitment journey will include:
1. anonymised application form
2. video screening
3. virtual interview
Please note, the process may change slightly dependent on application numbers.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.
The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.
Building Operations
- Open and prepare buildings each morning for operational use.
- Unlock, inspect and secure all buildings and external areas.
- Carry out daily opening and closing inspections.
- Ensure buildings remain safe, clean and presentable throughout the day.
- Prepare rooms for activities, meetings, training sessions and events.
- Set up and dismantle tables, chairs and equipment.
- Ensure rooms are returned to the required layout after use.
- Carry out daily walk-round inspections of all facilities.
- Report defects promptly to the Operations & Facilities Manager.
- Liaise with contractors attending site.
- Assist with contractor supervision where required.
Planned Maintenance
Undertake general maintenance including:
- Minor plumbing repairs.
- Minor carpentry repairs.
- Decorating and painting.
- Furniture assembly.
- Repairing fixtures and fittings.
- Replacing door furniture and locks.
- Replacing light bulbs and lamps.
- Clearing blocked gutters.
- General DIY repairs.
- Garden and grounds maintenance.
- External cleaning.
- Maintaining pathways and entrances.
- General building repairs within competence.
- Minor electrical maintenance within the limits of training, competence and organisational procedures, referring regulated electrical work to appropriately qualified contractors.
- Replace plug tops and fuses on portable equipment where appropriately trained.
- Carry out visual inspections of electrical equipment.
- Assist external contractors during servicing and repair works.
Facilities Compliance
Carry out and record routine statutory compliance checks including:
- Weekly Fire Alarm Tests.
- Emergency Lighting Tests.
- Monthly Legionella temperature monitoring.
- PAT Testing (following appropriate training).
- Intruder Alarm Tests.
- Fire Door inspections.
- First Aid box inspections.
- Accident book monitoring.
- COSHH cupboard inspections.
- Water hygiene monitoring.
- Daily building safety inspections.
- Monthly facilities inspections.
- Health & Safety monitoring.
- Record all compliance checks accurately.
- Report any non-compliance immediately.
Health & Safety
- Work in accordance with all Health & Safety legislation.
- Follow QCCA Health & Safety policies.
- Follow Lone Working procedures.
- Follow Manual Handling procedures.
- Follow Working at Height procedures.
- Use appropriate Personal Protective Equipment (PPE).
- Report accidents, incidents and near misses.
- Support risk assessments.
- Ensure safe systems of work are followed.
- Ensure safeguarding responsibilities are understood.
- Maintain safe access and egress throughout all sites.
Security Responsibilities
- Act as a key holder where authorised.
- Lock and unlock buildings.
- Operate intruder alarm systems.
- Monitor CCTV where required.
- Ensure buildings remain secure.
- Challenge unauthorised access where appropriate.
- Report security concerns promptly.
Customer Service
- Welcome visitors, hirers, contractors and members of the public.
- Provide a professional and courteous first point of contact.
- Assist customers with enquiries.
- Answer incoming telephone calls.
- Take accurate messages.
- Direct enquiries to the appropriate member of staff.
- Support community events where required.
- Build positive relationships with hirers and partner organisations.
Administrative Responsibilities
- Complete maintenance records.
- Update inspection logs.
- Maintain electronic compliance records.
- Complete basic data entry.
- Use Microsoft Office and organisational software.
- Send and receive work-related emails.
- Monitor stock levels.
- Order cleaning materials, maintenance supplies and equipment using approved online purchasing systems.
- Maintain inventory records.
- Assist with booking preparation where required.
- File maintenance certificates and compliance documentation.
- Support reception and administration during busy operational periods.
Cleaning Responsibilities
- Undertake general cleaning where required.
- Inspect cleaning standards across all buildings.
- Ensure kitchens, toilets and communal areas remain clean and safe.
- Remove waste and recycling.
- Maintain cleaning stores.
- Monitor cleaning supplies.
- Support deep cleans where required.
General Responsibilities
- Work across all QCCA sites.
- Respond to emergency maintenance requests.
- Carry out reasonable duties consistent with the role.
- Attend staff meetings.
- Attend mandatory training.
- Undertake additional training in Health & Safety, Legionella Awareness, PAT Testing, Fire Safety, COSHH and First Aid where required.
Please apply with a 2-page cover letter
The client requests no contact from agencies or media sales.
The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.
The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.
Building Operations
- Open and prepare buildings each morning for operational use.
- Unlock, inspect and secure all buildings and external areas.
- Carry out daily opening and closing inspections.
- Ensure buildings remain safe, clean and presentable throughout the day.
- Prepare rooms for activities, meetings, training sessions and events.
- Set up and dismantle tables, chairs and equipment.
- Ensure rooms are returned to the required layout after use.
- Carry out daily walk-round inspections of all facilities.
- Report defects promptly to the Operations & Facilities Manager.
- Liaise with contractors attending site.
- Assist with contractor supervision where required.
Planned Maintenance
Undertake general maintenance including:
- Minor plumbing repairs.
- Minor carpentry repairs.
- Decorating and painting.
- Furniture assembly.
- Repairing fixtures and fittings.
- Replacing door furniture and locks.
- Replacing light bulbs and lamps.
- Clearing blocked gutters.
- General DIY repairs.
- Garden and grounds maintenance.
- External cleaning.
- Maintaining pathways and entrances.
- General building repairs within competence.
- Minor electrical maintenance within the limits of training, competence and organisational procedures, referring regulated electrical work to appropriately qualified contractors.
- Replace plug tops and fuses on portable equipment where appropriately trained.
- Carry out visual inspections of electrical equipment.
- Assist external contractors during servicing and repair works.
Facilities Compliance
Carry out and record routine statutory compliance checks including:
- Weekly Fire Alarm Tests.
- Emergency Lighting Tests.
- Monthly Legionella temperature monitoring.
- PAT Testing (following appropriate training).
- Intruder Alarm Tests.
- Fire Door inspections.
- First Aid box inspections.
- Accident book monitoring.
- COSHH cupboard inspections.
- Water hygiene monitoring.
- Daily building safety inspections.
- Monthly facilities inspections.
- Health & Safety monitoring.
- Record all compliance checks accurately.
- Report any non-compliance immediately.
Health & Safety
- Work in accordance with all Health & Safety legislation.
- Follow QCCA Health & Safety policies.
- Follow Lone Working procedures.
- Follow Manual Handling procedures.
- Follow Working at Height procedures.
- Use appropriate Personal Protective Equipment (PPE).
- Report accidents, incidents and near misses.
- Support risk assessments.
- Ensure safe systems of work are followed.
- Ensure safeguarding responsibilities are understood.
- Maintain safe access and egress throughout all sites.
Security Responsibilities
- Act as a key holder where authorised.
- Lock and unlock buildings.
- Operate intruder alarm systems.
- Monitor CCTV where required.
- Ensure buildings remain secure.
- Challenge unauthorised access where appropriate.
- Report security concerns promptly.
Customer Service
- Welcome visitors, hirers, contractors and members of the public.
- Provide a professional and courteous first point of contact.
- Assist customers with enquiries.
- Answer incoming telephone calls.
- Take accurate messages.
- Direct enquiries to the appropriate member of staff.
- Support community events where required.
- Build positive relationships with hirers and partner organisations.
Administrative Responsibilities
- Complete maintenance records.
- Update inspection logs.
- Maintain electronic compliance records.
- Complete basic data entry.
- Use Microsoft Office and organisational software.
- Send and receive work-related emails.
- Monitor stock levels.
- Order cleaning materials, maintenance supplies and equipment using approved online purchasing systems.
- Maintain inventory records.
- Assist with booking preparation where required.
- File maintenance certificates and compliance documentation.
- Support reception and administration during busy operational periods.
Cleaning Responsibilities
- Undertake general cleaning where required.
- Inspect cleaning standards across all buildings.
- Ensure kitchens, toilets and communal areas remain clean and safe.
- Remove waste and recycling.
- Maintain cleaning stores.
- Monitor cleaning supplies.
- Support deep cleans where required.
General Responsibilities
- Work across all QCCA sites.
- Respond to emergency maintenance requests.
- Carry out reasonable duties consistent with the role.
- Attend staff meetings.
- Attend mandatory training.
- Undertake additional training in Health & Safety, Legionella Awareness, PAT Testing, Fire Safety, COSHH and First Aid where required.
Please apply with a 2-page cover letter
The client requests no contact from agencies or media sales.
About Us
Choose Love supports refugees and forcibly displaced people across the world, ensuring they have what they need when they need it. The support we provide ranges from lifesaving search and rescue boats to hot, nutritious food, clothes and legal advice. We’re a small, agile and ambitious team who are powered by our vision of a world that chooses love and justice every day for everyone.
As our Office and Facilities Manager, you won't just keep the lights on and the supplies stocked you'll be the person who makes our office a place people actually want to be. You'll bring warmth, energy and sharp organisational instincts to everything from health & safety and vendor contracts to onboarding new colleagues and pulling off brilliant team events. You'll also lend a hand to our People team with day-to-day HR admin, so a genuine interest in people operations is a real plus.
What you'll be doing:
- Running the office day-to-day supplies, suppliers, maintenance, tech liaison, and everything in between
- Leading on health & safety, fire risk assessments, evacuation drills and workplace compliance
- Being the friendly first point of contact for office and facilities queries, and for general enquiries via our website
- Supporting the People team with HR admin onboarding, records, recruitment coordination and starter/leaver processes
- Organising all-staff meetings, away days and key events that bring our culture to life
- Negotiating contracts and driving value for money with external suppliers
What we're looking for:
- A proven track record running a fast-paced, high-functioning office
- Strong organisational and project management skills, with the ability to juggle multiple priorities calmly
- Experience negotiating and managing contracts and external contractors
- Confidence with MS Office, Google Workspace and everyday office systems
- Solid working knowledge of office health & safety and risk management
- A discreet, trustworthy approach to sensitive information
- A natural host someone who makes people feel welcome, valued and included
- A genuine commitment to Choose Love's mission and to embedding EDI into everything you do
Charity sector experience is a bonus, not a requirement what matters most is your energy, your organisational skill, and your commitment to creating a workplace where people can do their best work.
If you're a proactive problem-solver who thrives on variety and wants your work to genuinely matter, we'd love to hear from you.
Application Process
Interviews will take place on the week commencing 17th August 2026.
How to apply
Interested candidates are invited to apply by sending their CV and a covering letter stating
how they meet the criteria for the role by 12pm Friday 14th August 2026.
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.

The client requests no contact from agencies or media sales.
Head of Health, Safety, Security and Safeguarding
Permanent. Full Time. Hybrid Working (2 days per week in the office)
Location - London
Salary - £73,615 per year
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Director of Organisational Effectiveness, the Head of Health, Safety, Security and Safeguarding will inspire, design and drive Christian Aid’s Global Safe strategy, in respect of safety, security, and safeguarding, ensuring that staff in the UK, overseas
offices, and partner organisations operate in a safe, secure, and well-supported environment.
The potholder will be the custodian of a safe culture, ensuring that it aligns with the global culture programme and overall people strategy, and will be the organisation's safeguarding and security ambassador and expert, acting both internally and externally as a thought leader, challenging appropriately and bringing external expertise to Christian Aid.
Some of the main areas of responsibility for the Head of Health, Safety, Security and Safeguarding include:
- Monitor and assess security risks in operational locations, providing guidance on crisis response and emergency planning.
- Model a culture of continuous learning through training staff and partners on security awareness, travel safety, and incident response protocols.
- Champion and oversee incident reporting and response mechanisms, ensuring timely and effective action in case of security threats.
- Lead and embed a safeguarding culture across Christian Aid and its partners, ensuring compliance with global safeguarding standards.
- Foster continuous improvement through the development of safeguarding policies, procedures, and reporting mechanisms to protect staff, communities, and program participants.
- Model accountability through leading investigations and responses to safeguarding concerns, ensuring appropriate action is taken while maintaining confidentiality and victim-centred approaches.
- Foster a mindset of connection in relation empowering others to undertake self-assessments for all partnerships and ensure adequate assurance is in place.
- Maximise impact Develop through the development of crisis management plans for security incidents, safeguarding concerns, and emergency situations.
- Provide expert advice to leadership and country teams on risk management and response strategies.
- Foster continuous improvement with legal, HR, and program teams to ensure safety and safeguarding policies align with regulatory and donor requirements.
- Facilitate opportunities with external security, safeguarding, and humanitarian networks to strengthen best practices.
- Represent Christian Aid in sector-wide discussions on safety, security, and safeguarding policies.
About you
Who we are looking for
Essential:
- Significant experience in safety, security, and safeguarding roles, preferably in international NGOs, humanitarian organisation, or development agencies.
- Significant exposure to working in high-risk, conflict, or disaster-affected environments, managing safety and security for field teams.
- Advanced knowledge of global safeguarding frameworks, including protection of vulnerable groups, PSEA (Prevention of Sexual Exploitation and Abuse), and child safeguarding and how they apply in humanitarian contexts.
- Extensive experience in crisis response, risk assessment, and emergency planning for international staff and partners.
- Leadership experience in developing and delivering training on security awareness, safeguarding, and risk management.
- Proven ability to develop and implement security and safeguarding policies across multiple locations.
- Advanced understanding of global security protocols, crisis management, risk assessment, and incident response, particularly in volatile or conflict zones.
- Expertise in managing security risks, conducting security assessments, and developing crisis management plans.
- Awareness of international legal frameworks, including those related to human rights, security, and safeguarding in field operations.
- Knowledge of staff wellbeing strategies, trauma response, and resilience-building in high-risk or stressful environments.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description: Facilities Manager
Reports to: Head of Services
Location: Woking, Surrey
Hours of Work: Part time, 22.5hrs per week
Salary: £21,060 22.5 hours, depending on experience
About Us:
At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.
The Role:
This is an exciting time to join the organisation, as we are planning the refurbishment of our flagship 10-bedroom supported accommodation service alongside ongoing development of our wider accommodation portfolio.
The Facilities Manager is responsible for ensuring the safe, compliant and effective operation of all facilities at York Road Project, which includes a 10-bedroom main site shelter and three additional properties comprising a further 14 beds. The role ensures all buildings are maintained to a high standard, remain fit for purpose, and meet statutory and regulatory requirements.
Key Responsibilities:
Facilities Management
- The Facilities Manager monitors the delivery of maintenance activity across all sites, ensuring issues are escalated where standards, timescales or compliance requirements are not met.
- The role ensures all accommodation and premises are maintained to a high standard, remain fit for purpose, and operate safely and efficiently.
- The Facilities Manager reviews and improves facilities processes to enhance operational efficiency and ensure consistent delivery across all sites.
Health and Safety & Compliance
- Oversee Health and Safety compliance across all properties and service.
- This includes the development, review and maintenance of risk assessments for all properties and relevant work activities, ensuring they are suitable and sufficient, regularly reviewed, updated following changes or incidents, and effectively implemented.
- The role also ensures statutory inspections, fire risk assessments, fire safety compliance, emergency preparedness, HSE requirements, and DSE compliance for home working staff are in place and maintained.
- Responsible for ensuring compliance systems and documentation are maintained to an audit-ready standard.
- The role supports internal and external audits, including annual health and safety and fire risk assessment audits, ensuring evidence and corrective actions are completed.
Governance & Reporting
- As part of the role you will attend the charity’s Health and Safety Sub-Committee, providing updates on H&S, risks, compliance, audits, and improvement actions.
- The role contributes to audit processes, monitoring compliance status and ensuring follow-up actions are completed and embedded across the services.
Budgets & Operational Reporting
- Manage facilities-related budgets, reporting on spend, risks, compliance status and planned maintenance priorities.
- Develop a maintenance schedule for all properties.
Professional Standards & Ways of Working
- Maintain accurate and timely records of inspections, compliance checks, maintenance activity and statutory requirements
- Ensure all property and compliance documentation is audit-ready and consistently maintained
- Work collaboratively with the administrative team to ensure effective coordination of maintenance, suppliers and compliance systems
Knowledge and Skills:
Essential
- Experience in facilities, maintenance, property management and compliance roles.
- Experience of using facilities and compliance management software.
- Strong knowledge of UK health, safety and environmental regulations.
- Excellent interpersonal and communication skills.
- Approaches challenges or issues with a problem-solving mindset, looking for effective solutions rather than focusing on the problem itself.
- Strong organisational abilities, able to prioritise and to skillfully plan and manage time.
- Proficiency in Microsoft Word, Excel, Outlook and Salesforce.
- Proficiency in conducting risk assessments and creating action plans based on findings.
Desirable
- NEBOSH, IOSH, or equivalent health and safety qualification.
- Experience of managing budgets and supplier & contractor relationships.
- An understanding of sustainability and energy efficiency initiatives.
- Experience overseeing small refurbishment or capital projects.
- Knowledge of safeguarding practices.
Personal Attributes:
- Ability to manage competing priorities under pressure.
- Resilient and confident working in complex environments.
- Positive attitude, maintains a positive attitude even in challenging situations.
- Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
- Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
- Ownership - willingness to take ownership of tasks and projects and to be accountable for the outcomes.
- Aligned with the values and mission of York Road Project.
Benefits:
- Holiday entitlement of 25 days per annum (pro-rata for 0.6 FTE) plus bank holidays (pro-rata)
- Pension Scheme.
- Birthday day off.
- Medicash healthcare plan,
- Flexible working and hybrid working opportunities.
Please submit a covering letter with your CV, to our CEO Cherisse Dealtry
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you someone who takes pride in creating clean, safe, and welcoming environments? Do you enjoy working independently while delivering excellent customer service? If so, we'd love to hear from you.
At Peabody, we're committed to helping people flourish. As a Caretaker, you'll play a vital role in maintaining our residential communities to the highest standards, ensuring residents feel proud of where they live.
What you’ll do
- Help create clean, safe, and welcoming environments for residents by delivering high-quality caretaking and cleaning services across communal indoor and outdoor spaces.
- Maintain exceptional cleanliness standards in line with Peabody's Gold Standard.
- Keep estates looking their best through litter picking, sweeping, waste management, and responding to emergency cleaning requirements.
- Carry out regular inspections of communal areas, identifying and reporting repairs, defects, and graffiti.
- Complete routine maintenance tasks, including lighting checks
- Build positive working relationships with residents, providing a friendly and professional first point of contact for caretaking-related enquiries.
- Follow Health & Safety, COSHH, and safe working procedures at all times to protect yourself, colleagues, residents, and visitors.
What You’ll Need
- Experience in cleaning, caretaking or facilities services.
- Strong customer service and communication skills.
- The ability to work independently and use your initiative.
- Good practical skills and attention to detail.
- Health & Safety awareness and knowledge of COSHH.
- The ability to carry out physical duties, including lifting bulky items and working outdoors in all weather conditions.
Job Description: Head of Services
Reports to: Chief Executive
Location: Woking, Surrey
Hours of Work: Full time, 37.5hrs per week
Salary: £42,000 - £45,000 (DOE, pro rata)
About Us:
At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.
The Role:
We are looking for a proactive and organised Head of Services, providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision.
This includes:
- Direct Access Accommodation (10 beds)
- Move-on properties (14 beds)
- Day Centre Services
- Frontline staff across both services
The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive.
The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams.
Key Responsibilities:
Service Oversight
- Provide operational leadership across both services, ensuring safe, consistent and effective delivery.
- Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards.
- Maintain service quality, structure and consistency, stepping in where required to resolve operational issues.
- Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively.
- Use service delivery data, client feedback and staff insight to support continuous improvement.
- Ensure accurate recording of service activity and outcomes is maintained.
Accommodation & Day Centre Services
- Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery.
- Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions.
- Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams.
- Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required.
- Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently.
Safeguarding & Risk Management
- Provide oversight of safeguarding across all services, ensuring procedures are followed consistently.
- Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively.
- Monitor safeguarding activity and ensure appropriate action and escalation.
- Support staff in managing safeguarding concerns, complex needs and high-risk incidents.
- Ensure safeguarding concerns are escalated in line with organisational and statutory requirements.
Health & Safety
- Provide management oversight of health and safety across all services, ensuring safe and compliant working environments.
- Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained.
- Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately.
- Ensure safe systems of work are followed across services, including lone working procedures and site safety processes.
- Escalate serious health and safety concerns in line with organisational procedures.
Staff Leadership & Management
- Provide supportive leadership across both services, fostering a stable and positive working environment.
- Lead supervision, reflective practice and performance management conversations.
- Promote a trauma-informed approach across the team.
- Build a culture of accountability, openness and professionalism.
- Oversee recruitment, induction, training and development.
- Manage rotas and staffing levels to support service delivery and wellbeing.
- Ensure staff are supported in managing complex and challenging situations.
Reporting, Service Development & Operational Oversight
- Oversee referrals, allocations and engagement pathways across services.
- Maintain oversight of operational data, ensuring accuracy and reliability.
- Monitor service performance, demand, outcomes and operational pressures.
- Produce regular reports for the CEO covering activity, performance, risks and outcomes.
- Analyse data and feedback to identify trends and service improvement opportunities.
- Support development of effective client progression pathways.
On-Call & Operational Cover
- Participate in a Monday–Friday on-call rota.
- Respond to urgent operational incidents and staffing issues.
Professional Standards & Ways of Working
- Work in a trauma-informed, person-centred and non-judgemental way across all service delivery.
- Maintain confidentiality and comply with GDPR and organisational policies.
- Work collaboratively with partner agencies to support positive outcomes for clients
- Maintain clear and appropriate professional boundaries with clients, staff and external partners.
- Manage workload independently, prioritising competing demands effectively.
Knowledge and Skills:
Essential
- Significant experience leading frontline or community-based services delivering high‑quality, trauma‑informed emotional and practical support.
- Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth.
- Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes.
- Proven ability to oversee operational service delivery in complex or high‑pressure environments and make sound, independent decisions.
- Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards.
- Ability to reach, engage, and develop services for vulnerable or underserved groups.
- Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support.
- Skilled in managing competing priorities while maintaining service quality and compliance.
Desirable
- Working within homelessness, supported housing or related sectors.
- Delivery of trauma-informed services.
- Involvement in service development, redesign or improvement projects
- Setting and monitoring KPIs or outcome frameworks
- Managing budgets or operational resources.
- Working with volunteers in service delivery.
Personal Attributes
- Ability to manage competing priorities under pressure.
- Resilient and confident working in complex environments.
- Commitment to supporting people experiencing homelessness.
- Positive attitude, maintains a positive attitude even in challenging situations.
- Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
- Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
- Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes.
- Aligned with the values and mission of York Road Project.
Benefits:
- Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata)
- Pension Scheme.
- Birthday day off.
- Medicash healthcare plan,
- Flexible working and hybrid working opportunities.
Please submit a covering letter along with your CV, addressed to our CEO, Cherisse Dealtry
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a Delivery Consultant to drive and develop new business relationships, consulting with workplace clients and applying our whole organisational approach to create healthier workplaces.
The postholder will focus on identifying new market opportunities and generating leads to build and maintain a sales pipeline to meet agreed revenue and impact KPI’s. Following a clear sales process to ensure an exceptional customer experience from enquiry to point of booking; working with Delivery Consultants to support a smooth handover to enable the successful delivery of our products and services and achievement of client’s outcomes.
This is a hybrid role with regular travel to Central London, where you’ll collaborate with colleagues to support our mission.
Please refer to the Job Description for full details of the role.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We’re happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you’d like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.
About MHFA England
MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
Please note that we will only accept applications that have a CV and cover letter.
Our vision is to create a nation where everyone's mental health matters.
The client requests no contact from agencies or media sales.
Hours: You will be required to work the hours as are necessary for the proper discharge of the duties with the notional requirement being 35 hours per working week. Work will normally be undertaken in office hours, Monday to Friday, but weekend and evening working will be required
Remuneration: Up to £42,440 GBP gross per annual (dependent on experience)
Duration: 12 months, with the possibility of extension subject to funding
Location: Manchester, UK (hybrid working available), with an expectation of up to 80% international travel/deployment as required by UK-Med. (Open to candidates based in the UK or internationally, with a preference for UK-based candidates due to operational considerations.)
We are seeking a Medical Doctor with expertise and experience in international humanitarian responses, conflict and/or disasters to provide expert technical leadership across UK-Med’s growing portfolio of emergency health programmes.
UK-Med is a frontline humanitarian medical NGO, delivering life-saving healthcare in emergencies and strengthening health systems in some of the world’s most challenging environments. As a key partner of the UK Emergency Medical Team (UK EMT), we work closely with the UK Government, WHO, Ministries of Health and international partners to respond rapidly when crises strike.
This is a unique opportunity for a highly experienced humanitarian clinician who is passionate about emergency response and willing to deploy internationally in support of UK-Med’s operations. Our teams have responded to some of the world's most complex humanitarian crises, including conflicts, disease outbreaks, natural disasters and public health emergencies. Current and recent programmes have included conflict responses in Ukraine, Gaza and Sudan, as well as support to Ebola preparedness and response activities in DRC, and disaster responses in countries including Venezuela.
The successful candidate will play a key role in shaping humanitarian health programmes, providing technical expertise, supporting programme design and strategy, contributing to funding proposals and deploying overseas to provide leadership to multidisciplinary health teams when required.
You will bring significant experience in emergency and humanitarian health, strong technical credibility and the ability to work effectively with health authorities, WHO and international partners in complex and fast-moving environments. Join us and be part of a passionate, purpose-driven organisation making a real difference where healthcare is needed most.
We offer a competitive salary and benefits package, a supportive and collaborative working environment, and the opportunity to make a meaningful contribution to humanitarian health outcomes worldwide. UK-Med is a dynamic and ambitious organisation with a dedicated team of staff, volunteers and Register members committed to delivering high-quality healthcare where it is needed most.
How to apply
We strongly recommend that you read the Candidate Information Pack - Health Advisor - roving - July 2026 before applying for this role.
To apply, please submit a current CV and a supporting letter (no more than 2 pages) that includes a detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification.
Applications must be submitted through our online jobs portal no later than Monday 10th of August 2026
Please note that this is a rolling recruitment process. Applications will be accepted on an ongoing basis and hiring manager will review applications as they are received, decisions may be made at any time if a suitable candidate is identified.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
The Bexley Health & Wellbeing Coaching Service is delivered through a partnership of voluntary and community organisations working together to improve health and wellbeing outcomes across the borough. Bringing together a diverse range of local charities and community organisations, the partnership combines specialist knowledge, trusted community relationships, and local expertise to support residents to live healthier, more independent lives.
While coaches will be employed and hosted by partner organisations, they will form part of a borough-wide Health & Wellbeing Coaching team.
Working with households, the CHWW will build trusted relationships with individuals and families, identify health and social needs, provide personalised health promotion and behaviour change support, and connect residents to appropriate health, social care and community services.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Islington Mind is recruiting a Team Leader for our Mental Health Recovery Pathway service, a trauma-informed mental health provision based across three sites in Islington and responding to the mental health needs of residents through a range of therapeutic interventions and community engagement.
You will be responsible for the running of the Isledon Road day centre, leading and supervising a team of staff and volunteers and managing the mental health open-access drop-in provisions, including:
- risk, health and safety and safeguarding management;
- overseeing the running of a programme of therapeutic activities;
- engaging and collaborating with partner service providers in the borough.
The client requests no contact from agencies or media sales.
Do you understand the realities of caring for someone with mental health challenges? Are you passionate about creating spaces where carers feel heard, supported and empowered to prioritise their own wellbeing?
South East London Mind is looking for a Carers Programme Lead and Facilitator to lead an exciting new programme supporting unpaid carers in Southwark. This role will create opportunities for carers to connect with others who understand their experiences, gain practical tools and information, and build resilience while navigating the challenges of supporting a loved one with mental health needs.
This role is an opportunity to make a meaningful difference by ensuring carers have access to the support, knowledge and community they need to thrive. As the Carers Programme Lead, you will mobilise, coordinate and facilitate a programme that combines structured learning, peer support and reflective spaces, helping carers feel better equipped, more connected and less alone. This will include developing and refining a structured learning programme and continuously building on carers’ feedback.
What you'll be doing:
- Leading and facilitating a weekly programme for unpaid carers, combining a structured six-week course with ongoing peer support and reflection sessions.
- Creating welcoming, supportive spaces where carers can share experiences, build resilience and prioritise their own wellbeing.
- Developing practical workshops, resources and learning opportunities that help carers navigate the challenges of caring.
- Building relationships with Community Mental Health Teams, carers organisations and community partners to support referrals and engagement.
- Managing programme administration, monitoring and reporting, while supervising sessional staff with lived experience.
- Promoting the programme through outreach, partnership working and community engagement activities.
We would particularly welcome applications from people with lived experience as a mental health carer, or those who have supported family members, friends or loved ones experiencing mental health challenges.The ideal candidate will have experience facilitating groups, alongside experience developing structured programmes and the ability to build relationships with partner organisations and other stakeholders.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 9th August (11:59pm)
Likely interview date: Week commencing 17th August
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Warehouse & Logistics Coordinator
One Can Trust, High Wycombe Part-time | 17 hours per week Salary: £13,600 per annum (£28,000 FTE)
Help keep our food bank running and support people facing food insecurity across South Bucks
One Can Trust is a thriving local charity supporting individuals and families experiencing hardship across South Bucks. Alongside our food bank, we run a clothes bank, toddler groups and a community café. With a dedicated team of 11 staff and over 400 volunteers, we currently support around 360 people each week.
We are looking for a practical, organised and community-minded Warehouse Coordinator to oversee the day-to-day running of our warehouse operation. This is a hands-on role that combines stock management, volunteer supervision, health and safety responsibilities and general warehouse administration.
If you enjoy working as part of a small team, thrive in a busy environment and want your work to make a genuine difference in your local community, we would love to hear from you.
About the role
As Warehouse Coordinator, you will be responsible for ensuring the smooth and efficient operation of the food bank warehouse. Working closely with volunteers and colleagues, you will oversee stock control, donations processing, warehouse organisation and compliance with food safety and health and safety standards.
This role is ideal for someone with warehouse or stockroom management experience who is happy to be actively involved in the physical day-to-day operation.
Reporting to: Operations Manager
Location: One Can Trust, 11b Duke Street, High Wycombe, HP13 6EE
Hours 15 to 17 hours per week (Monday to Friday, ideally 8.30am to 11.30am), plus approximately two flexible hours per week as required for food collections and operational needs.
A full driving licence is essential, along with a willingness to drive the charity's van.
Key responsibilities
Warehouse Operations
- Receive, inspect and record food donations from suppliers, businesses, community groups and members of the public.
- Organise and rotate stock to ensure food is stored safely and efficiently.
- Monitor inventory levels and maintain accurate stock records.
- Ensure adequate stock levels are available for food parcel preparation.
- Maintain a clean, safe and organised warehouse environment.
- Report shortages, surpluses or operational issues to the Operations Manager.
Volunteer Coordination
- Supervise and support warehouse volunteers during daily operations.
- Provide clear guidance and ensure volunteers follow warehouse procedures.
- Work closely with the Volunteer Coordinator to ensure sufficient volunteer cover.
Food Stock Management
- Carry out and review weekly stock checks.
- Identify low stock levels and report requirements to the Operations Manager.
- Liaise with the Finance and Procurement Coordinator regarding purchases.
- Oversee the collection of surplus fruit and vegetables, including undertaking collections when volunteer support is unavailable.
Health & Safety
- Promote and maintain a strong health and safety culture within the warehouse.
- Carry out routine checks, including temperature monitoring and environmental checks.
- Ensure compliance with food hygiene, manual handling and warehouse procedures.
- Act as Deputy Fire Warden.
- Work with external contractors, including pest control and PAT testing providers.
- Escalate concerns and support the implementation of health and safety improvements.
Facilities and Vehicle Management
- Support the upkeep, security and maintenance of the warehouse building.
- Ensure the charity van remains roadworthy, legally compliant and well maintained.
- Liaise with waste management providers and other service contractors.
- Undertake other reasonable duties as required to support the charity's operations.
About you
We are looking for someone who is:
- Experienced in warehouse, stockroom or inventory management.
- Highly organised with excellent attention to detail.
- Comfortable supervising and motivating volunteers.
- A confident communicator who enjoys working with people.
- Practical, proactive and willing to get involved wherever needed.
- Able to identify and solve operational problems quickly.
- Physically fit and able to safely lift items up to 25kg.
- Committed to supporting people experiencing hardship within the local community.
- Adaptable and able to manage changing priorities.
- Competent using basic IT systems, spreadsheets and stock management tools.
A Level 2 Food Hygiene and Safety qualification would be beneficial, although training can be provided.
What we offer
Working at One Can Trust offers the opportunity to make a real difference in your local community while being part of a supportive and friendly team.
We offer:
- Salary of £13,600 per annum (£28,000 FTE)
- 25 days annual leave plus Bank Holidays (pro rata)
- Contributory pension scheme
- Employee Assistance Programme
- Ongoing training and mentoring
- Opportunities to develop new skills and gain valuable charity sector experience
- A welcoming and collaborative working environment
Additional information
The successful candidate will be required to:
- Undergo a DBS check.
- Provide details of two referees.
- Complete relevant induction and training programmes.
One Can Trust is committed to building a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all sections of the community and will make reasonable adjustments throughout the recruitment process where required.
15-17 hours per week (3 hours per day) Monday to Friday, ideally 08:30 – 11:30 plus up to 2 hours ad hoc for fruit & veg collection / other requirements.
Closing date 6 Aug
Apply now
To apply, please send your CV and a covering letter or email to:
Jo Belshaw, Operations Manager
Food bank supporting people in crisis with emergency food parcels and other services in High Wycombe and South Bucks.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Pursuing Independent Paths
PiP works in Westminster and Kensington and Chelsea communities to support adults with learning disabilities and autism to achieve their potential, move towards independence and live their best lives. PiP is a growing charity based in North Kensington that empowers adults with learning disabilities and autism to achieve independence and fulfil their ambitions.
The Role
The Office Manager role is vital for our organisation and forms a key part of our team by supporting organisational effectiveness, enabling us to be responsive to our students, staff and families and deliver high-quality services in a safe and well-managed environment.
We are looking for someone with proven experience in administration across four key areas:
- HR Support
- Organisational and Board Support
- Facilities and Health & Safety
- IT and Systems
We need someone who is organised, able to work across a number of areas, can take initiative, enjoys being part of a friendly supportive and who wants to make a difference at a charity working to support some of society’s most vulnerable people. We are still a smaller charity so this role will be a balance of managing and being hands-on but we are hoping to support someone to grow with us as we launch new services and continue to expand our provision.
What We Offer:
- You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
- An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
- We offer a travel subsidy to help with the commuting costs.
- We provide a 4% pension contribution
- Free Employee Assistance programme 24/7 with access to counselling
- We offer regular team meals and socials - generally during work hours and they are optional.
- We offer a cycle-to-work scheme and as we're a charity, you'll get access to savings like charity and key worker discounts.
How to Apply
Please read the candidate pack carefully, to be considered for the role, you will need to send a Cover Letter of no more than 2 pages of A4 explaining why you would be suitable for the job and a CV.
Applications close on Thursday 13 August. We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Empowering adults with learning disabilities to achieve their ambitions.

The client requests no contact from agencies or media sales.
