Housing manager jobs

Rehoming Centre Manager

Beagle Welfare is looking for an experienced, compassionate and highly organised Rehoming Centre Manager to lead the daily operation of our Rehoming Centre, based in Burton-on-Trent.

This is a rewarding opportunity to make a visible difference to the lives of beagles, adopters, volunteers and colleagues by creating a centre where excellent welfare, effective rehabilitation and successful rehoming are at the heart of everything we do.

As the lead on site, you will manage and develop staff and volunteers, oversee safe and efficient centre operations, and help ensure every beagle in our care receives the right support to progress towards a happy, secure future. You will also represent Beagle Welfare externally and contribute to the continued development of our rehoming work across the UK.

About the role

You will be responsible for the leadership, performance and smooth running of the Rehoming Centre, including staff and volunteer management, health and safety, site maintenance and the implementation of operational procedures. With rehoming at the centre of your decision-making, you will use data, strong people leadership and sound operational judgement to help improve outcomes for beagles and the people who care for and adopt them.

Key responsibilities

· Lead, motivate and develop a committed team of staff and volunteers, creating a positive, inclusive and high-performing culture.

· Oversee day-to-day centre operations, ensuring high standards of dog welfare, customer service, health and safety, security and compliance.

· Drive rehoming activity by supporting case progression, promoting beagles effectively and helping minimise the time beagles spend in our care.

· Manage resources, reporting and administrative processes accurately and responsibly.

· Build productive relationships with adopters, visitors, animal welfare organisations, and community partners.

· Use data, feedback and quality assurance processes to identify improvements and support consistent application of procedures.

About you

We are looking for a confident manager with experience leading diverse teams, delivering against targets and managing a varied operational workload. You will be comfortable working around dogs, including beagles with different welfare and behavioural needs, and able to balance compassion with practical decision-making. Strong communication, organisation, collaboration and stakeholder management skills are essential, as is experience in supporting continuous improvement.

You will also need a UK manual driving licence and be comfortable driving our van. Experience in a kennel or animal welfare environment would be advantageous, but above all you will share Beagle Welfare’s commitment to improving the lives of beagles and supporting the people who care for them.

Working pattern and location

This role is based at the Rehoming Centre and offers employment that includes employer provided accommodation (3-bedroom cottage) as part of the compensation package.

The centre operates between 08:30 and 17:00 every day of the year, so weekend and bank holiday working will be required on a rota basis.

Why join Beagle Welfare?

You will join an organisation driven by purpose, teamwork and a shared commitment to dog welfare. This is a hands-on leadership role where your decisions, energy and care will directly support better outcomes for beagles, adopters, volunteers and colleagues.

A fantastic opportunity has arisen to join our established and vital organisation as a Safe Accommodation Manager, overseeing a dynamic and dedicated team providing exceptional support services to survivors of domestic abuse within refuge and dispersed accommodation.

The right candidate will love a challange and be able to hit the ground running. You will thrive in an everchanging environement, working with clients and employees from all walks of life. This is an exciting role, making a real difference to the lives of individuals and their children, as they navigate their stay in refuge or dispersed refuge accommodation. It involves supporting a team of workers, to ensure the highest level of support is delivered to our clients at an important time in their lives. The role includes safeguarding our clients and team, ensuring procedures are followed and maintaining health and safety across the sites.

In return, we offer a supportive and friendly working environement, with regular management catch ups and team members to call on when needed. We offer an enhanced annual leave package, which increases with long service, and the addition of your brithday off. Enhanced sick pay is also offered to support you when you need ir. The wellbeing of our team members is important to us. We have an employee assistant programme offering free, 24/7 counselling and support, clinical supervision and an annual employee wellbeing day. You will also have access to a comprehensive training package.

About the Role

A home is more than a property.  It’s the foundation for independence, security and belonging.

As Housing Manager at Norwood, you’ll provide a high-quality, compliant and person-centred housing management service across a portfolio of our supported living properties.

You’ll take ownership of the full tenancy journey, from allocation and sign-up through to tenancy sustainment and move-on.  But this role is about much more than managing agreements and processes.

You’ll build relationships with the people we support, understand what matters to them and help ensure their homes are safe, well maintained and appropriate to their individual needs.  You’ll conduct regular tenancy visits and property inspections, support people to understand their rights and responsibilities, and help resolve issues before they put a tenancy at risk.

Working closely with our Property and Operations teams, Registered Managers, families, advocates and external partners, you’ll bring together strong housing practice with an understanding of the individual.

Your impact will be clear: sustainable tenancies, safer homes, greater independence and a positive experience for the people who call them home.

About Norwood

Founded in 1795, Norwood is the oldest Jewish charity in the UK.  We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.

At Norwood, you will make a real difference every day.  You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.

We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Who We Are Looking For

You’ll be an experienced housing professional who understands that good housing management starts with the person.

You’ll bring strong tenancy management experience and a sound understanding of housing law, regulation and compliance.  You’ll be confident managing the practical realities of a housing portfolio, including tenancy agreements, rent accounts, arrears, voids, repairs, inspections, tenancy breaches and disputes.

Alongside that technical knowledge, you’ll know how to build trust.

You’ll be able to adapt your communication to individual needs, explain sometimes complex housing matters clearly and make sure the people we support understand their tenancy, their rights and the choices available to them.

You’ll be comfortable working collaboratively with support teams, families, advocates, social workers, local authorities, housing providers and other partners to resolve issues and achieve positive outcomes.

Most importantly, you’ll combine professional judgement with a person-centred approach, recognising that behind every tenancy is someone’s home, independence and sense of security.

Your Day to Day

You’ll:

• Take ownership of a defined portfolio of supported living properties and manage the full tenancy lifecycle
• Conduct regular visits with tenants to review their tenancy, identify emerging issues and support tenancy sustainment
• Carry out property inspections during scheduled visits, identifying repairs, property condition and health and safety concerns
• Ensure tenancy agreements, records and documentation remain accurate, up to date and fit for purpose
• Deliver accessible tenancy sign-ups using approaches appropriate to individual communication needs, including easy-read information and visual aids
• Help tenants understand their rights, responsibilities and security of tenure
• Monitor rent accounts and manage arrears proactively
• Support tenants with Housing Benefit applications and other relevant benefits, including liaison or signposting to specialist agencies where appropriate
• Manage tenancy breaches, anti-social behaviour and disputes proportionately and with a trauma-informed approach
• Oversee allocations, voids and move-on arrangements
• Work with Property Services to make sure repairs and maintenance are addressed promptly
• Help ensure homes are safe, compliant, well maintained and appropriate for neurodiverse needs, including sensory considerations
• Build strong relationships with tenants, families and advocates
• Facilitate tenant engagement and ensure the tenant voice influences how services develop
• Promote independence, participation and community inclusion
• Identify and respond appropriately to safeguarding concerns
• Work collaboratively with social workers, support teams and other professionals
• Develop relationships with local authorities, housing associations, registered providers, private landlords and benefits agencies
• Contribute to audits, inspections, reporting and continuous service improvement

Qualifications, Training & Experience

Essential

You’ll bring:

• A housing qualification or be working towards one
• Effective tenancy management experience
• Experience delivering performance measures and improving customer service within a housing management environment
• Knowledge of exempt accommodation
• Strong knowledge and understanding of housing legislation and tenancy management
• Experience working collaboratively to deliver improvements for customers
• Understanding of the Renters’ Rights Act 2026
• Knowledge of safeguarding legislation
• Understanding of the Equality Act and inclusive practice
• Knowledge of health and safety compliance
• An understanding of neurodiversity, including autism, ADHD and learning disabilities
• Strong communication and interpersonal skills
• The ability to adapt your communication to individual needs
• Strong problem-solving and conflict-resolution skills
• Good organisation and workload management

Desirable

It would be advantageous if you also bring:

• Experience within supported housing or social care
• Knowledge of welfare benefits
• Experience working directly with neurodiverse people

Reward and Benefits

• 21 days annual leave + 8 Bank Holidays (FTE) + Jewish Festival Days
• Enhanced parental pay
• Employee Assistance Programme
• Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
• Blue Light Card scheme access
• Cycle to Work scheme
• Free on-site parking
• A supportive, and experienced leadership team.

A bit more information:Norwood’s Broadway House, located at 80 - 82 The Broadway, Stanmore HA7 4HB, is the charity’s head office and main administrative base.

It brings together Governance, Leadership, Fundraising, Finance, People and Culture, and Marketing and Communications, providing coordination and support to Children & Family Services and Adult Services.

The office supports Norwood’s mission to help people with neurodevelopmental disabilities, their families, and children in need across London and the South East.  It is also the main point of contact for referrals, general enquiries, and charity business.

Safe Recruitment:  Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support.  This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.

£28,188 - £29,355 per annum, once 6 month probation is passed.
Permanent, Full Time (37.5 hours per week on a 24hrs shift system)

Additional payment of £30 per night for the on-call cover duties. 

Here at Stockdales, we endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment.

We are seeking a compassionate and motivated Residential Assistant Manager to help deliver high-quality, person-centred support while assisting with the day-to-day leadership of the service. Working alongside the Service Manager, you will support the smooth running of the home, maintain high standards of care, safety and compliance, and act as a positive role model for the team.

The role includes leading and mentoring staff, supporting rota management and administrative tasks, contributing to audits and quality monitoring and ensuring care plans, risk assessments and records are accurate and up to date. You will promote best practice in safeguarding, support compliance with CQC and relevant legislation and help develop a skilled and confident team through training and guidance.

You will work closely with families and professionals to support people’s health, wellbeing and independence, while responding calmly and effectively in a range of situations. The role may include supporting people in the community, undertaking clinical duties once trained and assisting with transport where required.

About You

• Experience in residential care (1+ year in a senior/supervisory role)
• NVQ Level 3 in Residential (Level 5 desirable or willingness to work towards it)
• Strong understanding of safeguarding and relevant legislation
• Effective leadership and communication skills
• Flexible and resilient approach to work
• Good working knowledge of Microsoft Office (Word & Excel)
• A full driving licence and access to a vehicle

About Us

Stockdales is a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club. 

What you will receive whilst working for us:

• 28 days holiday per year pro rata inclusive of bank holidays
• Increased holiday entitlement with service
• Pension Scheme
• Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids.
• Life Insurance Scheme (after 6-month probation)
• Excellent internal and external training offered.
• Monthly staff prize draw
• Cycle to work scheme
• Access to Wage Stream

Job Role: Service Manager – Supported Accommodation for Autistic Adults

Salary: £31,365 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath

Additional information:

• Participation in an on-call out-of-hours rota.

About Alongside

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role

We are looking for a passionate and dynamic leader to manage our Supported Accommodation for Autistic Adults service in Bath.

You'll be responsible for managing day-to-day service delivery, ensuring contractual and organisational standards are met while creating a positive, supportive environment where both staff and clients can thrive. Working closely with internal colleagues, commissioners and external partners, you'll drive continuous service improvement and ensure positive outcomes for the people we support. You will maintain a visible and active presence at the project and ensure that service improvements are embedded.

This is an exciting opportunity for an experienced manager who is passionate about leading teams, developing services and making a lasting difference within the local community.

If you’re ready to make a real impact and be part of a team that changes lives, we’d love to hear from you!

What you’ll be doing

• Building an effective and motivated team, promoting a positive culture and supporting staff to provide expert support to clients.
• Managing our Support Workers, including 1-to-1s, annual objectives, monitoring performance, and recruiting and inducting new starters.
• Ensuring clients are provided with high-quality person-centred services, using a strength-based and trauma-informed approach.
• Ensuring clients are provided with advice, information and signposting to relevant services, and that client views and feedback shape the design and delivery of local projects.
• Establishing positive relationships with external agencies to maximise opportunities for clients.
• Maintaining team performance in line with agreed KPIs and external contracted targets and providing stats and information on a regular basis.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role.

You can view the full job description by clicking here.

What we're looking for

• Knowledge and understanding of working with autistic adults, and of the care and support requirements of those experiencing social exclusion.
• Managerial experience within the sector, including managing teams through change and promoting a culture of excellence, teamwork and high performance.
• Experience of property management.
• Experience of managing budgets and achieving value for money within projects.
• Experience of working in partnership with Local Authority Commissioners.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service.
• 30% staff discount at our charity shops.
• A generous and competitive pension scheme.
• Great opportunities for career development and free monthly training sessions from experienced facilitators.
• Blue Light Card eligibility, offering discounts on thousands of brands.
• A supportive culture where staff feedback is valued and regular supervisions are encouraged.
• Reflective Practice sessions facilitated by external professionals.

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience.

We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats.

DBS Checks

This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy.

Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.

Residential Deputy Manager (Mental Health)

Salary: £30,939 per annum, plus additional payments for sleep-ins and on call

Location: Hockley, Birmingham

Hours: 37.5 hours per week

Birmingham Mind are a leading provider of mental health services in Birmingham and the West Midlands. We offer high quality services that support both recovery and wellbeing and we actively work with people so that they can be in control of their lives. With respect for the individual at the forefront of all the work we do, Birmingham Mind has a well-earned reputation for excelling in quality.

With over 50 years’ experience of supporting people with mental health difficulties within our local community: we always strive to challenge the stigma that surrounds mental distress.

We are currently looking for a Deputy Manager to assist the Registered Home Manager in the day to day running of Charles Davies House residential service in Hockley, Birmingham.

The post holder will participate in the continued delivery of good quality services using a person centred approach. You will proactively work to improve service users’ quality of life and promote individual recovery by providing active user led support and choice.

The successful candidate will already have worked in a supervisory position and will have a good level of experience of working in a mental health residential care home. You will hold an NVQ level 3 in care and will be able to demonstrate knowledge and experience of carrying out needs and risk assessments.

You must have excellent and effective verbal and written communication skills, be competent using IT to complete reports and audits and will have the ability to well work under pressure.

Due to the nature of the role, you must be flexible with regards to hours which include evening and weekend working, sleep-ins and on call cover.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Prospective applicants are encouraged to contact Nigel Ellis, Service Manager, for an informal and confidential discussion about the role, its responsibilities, and the expectations of the post. Nigel can be contacted and will be pleased to provide further information and answer any questions you may have.

The closing date for applications is Monday 31st August 2026

Interviews will take place on To be confirmed