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Salary: £40,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 19th March 2026
Start date: ASAP with consideration given to notice periods
Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.
We are now seeking an exceptional Supported Housing Manager (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.
About the Role
- This is a leadership role with both operational and strategic responsibility. You will:
- Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
- Lead the delivery of trauma-informed, strengths-based, person-centred support
- Develop strong partnership networks across local authorities, charities, housing providers and churches
- Shape the future of Keychange’s women’s homelessness strategy across Surrey
At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.
Who We’re Looking For
You will bring:
- Substantial experience supporting or managing services for vulnerable individuals
- A strong understanding of trauma, safeguarding, risk and recovery-based practice
- Leadership of a team delivering frontline support
- Previous experience managing operational budgets
- Proven ability to build partnerships and influence across multiple stakeholders
- Excellent communication and leadership skills
- Confidence engaging with churches and Christian networks across traditions
- A values-led approach aligned with Keychange’s Christian ethos
Desirable experience includes:
- Managing accommodation-based services
- Existing Church partnerships across Surrey
Occupational requirement:
- This post is subject to the Occupational Requirement (OR) under Schedule 9, Part 1, paragraph 3 of the Equality Act 2010 that the post-holder is a practising Christian. This requirement is necessary and proportionate in light of the responsibilities of the role, which include: promoting and upholding the Christian ethos, charitable objectives and values of Keychange; supporting the spiritual wellbeing of service users; facilitating faith exploration; developing church partnerships; and representing the organisation in faith-based settings.
What We Offer
- Salary of £40,000 – £41,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A supportive, faith-centred, values-driven culture
For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.
Recruitment Timeline
- Start date: ASAP with consideration given to notice periods
- Deadline for submitting your application: 19 March 2026
- First screening interviews, remotely: 25 March 2026
- Full interviews in person in central London: 30 March 2026
- Start date: ASAP with consideration given to notice period
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours ‘on-call rota’.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
Are you a person-centred leader who thrives on empowering others and driving positive outcomes for young people?
If so, we have an exciting opportunity for you to join us as the Deputy Supported Housing Manager at Lansworth House, one of our two 24-hour high supported housing services across Brighton & Hove.
Our provide safe, supportive accommodation for young people at risk of homelessness, creating a place where they can feel secure, valued, and empowered. At Lansworth House, we provide 20 bedspaces alongside welcoming shared communal spaces for young people aged 16–25.
We take a trauma-informed and psychologically informed (PIE) approach, ensuring every resident receives thoughtful, compassionate support that recognises their individual experiences. Through this framework, we help young people build essential life skills, gain confidence, set meaningful goals, and move toward independent, fulfilling futures with hope and direction.
You will join a passionate team of Support workers, Night workers and Bank staff who provide day-to-day guidance around housing, budgeting, living skills, education, employment, and building healthy relationships. Located in the heart of Hove, our service maintains strong links within the local community and plays a key role in supporting young people to thrive.
What you will be doing
As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high-performing environment where young people can thrive.
Service Provision
You will support the Supported Housing Manager with the day-to-day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include:
- Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules.
- Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms.
- Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent-payment culture among residents.
Leadership and People Management
You will directly line-manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will:
- Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people.
- Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries.
- Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times.
General Responsibilities
- Participate in the management on-call rota, offering out-of-hours support to services across the wider locality.
- Embed Psychologically Informed Environments (PIEs), Trauma-Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person-centred.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
About you
You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma-Informed Care and Psychologically Informed Environments (PIE).
You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution-focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision-making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support.
CLOSING DATE: Sunday 15 March 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
£38,000 per annum
We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.
Are you an experienced Service Manager, looking to join at an exciting time of growth and be part of a brand-new service opening in Bristol. If you are an experienced Service Manager who is committed to leading a high quality team to support vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!
What you’ll be doing
- Lead and support a team of support workers to deliver high quality support sessions, supporting individuals with multiple disadvantage who are facing homelessness.
- Manage and administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.
- Support your team to seek out opportunities for knowledge development and skill improvement, reviewing its relevance against organisational policies and budgets.
- Fulfil all mandatory line management responsibilities (e.g. annual leave and sickness management), providing strong leadership throughout the entire employee life cycle in accordance with the organisation’s People policies.
- Lead on ensuring all aspects of service and property compliance and H&S are maintained at appropriate levels at all times, escalating concerns without delay to senior management.
- Lead on the monitoring and delivery of all relevant contract performance elements, supporting your team to proactively engage with the meeting (and exceeding) of those measures.
- Maintain oversight across all safeguarding matters for the service, leading on engagement with external stakeholders and multi-disciplinary teams, attending case review meetings where appropriate.
- Support the team to take ownership of any rent management matters for residents, helping them to understand the importance of appropriate money management and to take necessary action to avoid arears, which will involve administration of housing benefit claims.
- Support the team with welfare benefit queries and money management skills to maximise rental income.
What you’ll receive
- Salary - £38,000
- 31 days of annual leave
- 41 hours of training
- On-site parking
- Blue Light Card
- Referral programme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.
Are you an experienced Service Manager, looking to join at an exciting time of growth and be part of a brand-new service opening in Aylesbury. If you are an experienced Service Manager who is committed to leading a high quality team to support vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!
What you’ll be doing
- Lead and support a team of support workers to deliver high quality support sessions, supporting individuals with multiple disadvantage who are facing homelessness.
- Manage and administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.
- Support your team to seek out opportunities for knowledge development and skill improvement, reviewing its relevance against organisational policies and budgets.
- Fulfil all mandatory line management responsibilities (e.g. annual leave and sickness management), providing strong leadership throughout the entire employee life cycle in accordance with the organisation’s People policies.
- Lead on ensuring all aspects of service and property compliance and H&S are maintained at appropriate levels at all times, escalating concerns without delay to senior management.
- Lead on the monitoring and delivery of all relevant contract performance elements, supporting your team to proactively engage with the meeting (and exceeding) of those measures.
- Maintain oversight across all safeguarding matters for the service, leading on engagement with external stakeholders and multi-disciplinary teams, attending case review meetings where appropriate.
- Support the team to take ownership of any rent management matters for residents, helping them to understand the importance of appropriate money management and to take necessary action to avoid arears, which will involve administration of housing benefit claims.
- Support the team with welfare benefit queries and money management skills to maximise rental income.
What you’ll receive
- Salary - £38,000
- 31 days of annual leave
- On-site parking
- Blue Light Card
- Referral programme
The client requests no contact from agencies or media sales.
37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours‘on-call rota’
At YMCA DownsLink Group,is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
We are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you.
As Deputy Supported Housing Manager, you will play a central role in our- supported accommodation for young people aged 16–25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported.
Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported.
In delivering the role, you will work closely with the Supported Housing Manager, while supporting the wider team to deliver consistent, compassionate support. You will be responsible for:
Service Provision: Supporting the Supported Housing Manager with the daily operations of the services so that they meet the requirements of the service specification including compliance with the Regulator of Social Housing (RSH) and Ofsted regulations. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services team to complete estate inspections and health and safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Supported Housing Manager ensure effective income collection for all beds, working closely with the Rents team to create a rent payment culture.
Leadership and People Management: Directly line manage team members, ensuring their service delivery, working culture and personal development mirror best practice. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions, whilst ensuring they are supported within safe and consistent boundaries.
General: Be a member of the out of hours ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.
About You – If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.
You will bring experience of working in supported housing or similar services for young people and/or adults at risk, alongside experience in managing or supervising a team. You will have a strong understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a solid grounding in Trauma-Informed Care and Psychologically Informed Environments.
You will be an effective communicator with confident facilitation skills, able to navigate challenging situations with calmness and clarity. You will also have experience of overseeing safeguarding procedures within residential settings, and a clear understanding of how to maintain professional boundaries while building trusting, supportive relationships.
We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HOUSING PARTNERSHIPS MANAGER
Do you have experience at developing, managing and sustaining strategic partnerships within social housing, property, or regulated services to be the key liaison for IMPAKT’S housing partners?
Why work for IMPAKT Housing & Support?
- 25 Days and bank holidays plus Statutory bank holidays
- Company Pension, Life Assurance, Wellness Programme and Referral Scheme
- Employee Discount and Cycle to Work scheme
- Training and Development
- On-site Parking
- Location: Bedford with occasional travel
Can you demonstrate the below?
- Proven experience in contract management, compliance, or partnership management
- Strong negotiation and influencing skills, with experience in securing and finalising agreements.
- Experience within the social housing, supported housing, or property management sectors.
- Knowledge of housing law, safeguarding requirements, and social housing regulatory standards.
Do you have the expertise in the following?
- Partnership Development & Negotiation
- Contract & Compliance Management
- Relationship Management
- Reporting & Governance
- Internal and External Relationships
For full details, responsibilities and person specification, download the candidate pack from the Charisma Charity Recruitment website.
This role is subject to a DBS check, which will be carried out by the employer.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, via the Charisma Charity Recruitment website.
Closing date for applications: Sunday 22nd March 2026
First client interview: Wednesday 15th April
Second client interview: Wednesday 22nd April
Our client, a renowned young person's homeless charity based across East Surrey, is currently seeking an experienced Housing Support Manager to oversee a dedicated team of housing officers in supporting a variety of vulnerable young people with complex needs. This role will be based onsite in Redhill 4 days a week (one day working from home).
Reporting to the Head of Housing, the Housing Support Manager will manage a team of 7 housing officers, who in turn will oversee a small caseload of vulnerable young people (aged 16-21), supporting and empowering them to gain independence. The role will be based at the charity’s 44-bed hostel in Redhill but will also have oversight of 4 other smaller properties in the nearby area (up to 75 beds in all). As Housing Support Manager, you will manage and ensure compliance within the Housing Support Act (2023), as well as managing support service contracts to achieve contractual obligations, including regular report writing. The role will also be also responsible for overseeing and maintaining health and safety, safeguarding, fire safety and resident wellbeing standards.
To apply for this role, you will have demonstrable experience of overseeing housing support services for vulnerable people and will have significant experience of overseeing teams of frontline support staff. You will be a confident communicator, skilled at building relationships both internally and externally. A candidate who holds a CIH level 4 or equivalent is preferred (although if this is not held, there is an expectation to complete this within 12 months of starting).
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. The successful candidate for this role will also be subject to an advanced DBS check.
Please note this is a full-time role Monday-Friday 35 hours per week (no weekend working). The role is also based on site in Redhill a minimum of 4 days per week.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.