Housing officer jobs in Charing cross, greater london

The Role

To provide a high-quality housing management and health and safety service, acting as a primary point of contact for tenants and delivering excellent customer service. The role includes managing tenancies, carrying out health and safety inspections and compliance checks, maintaining accurate records, promoting tenant responsibilities, and taking enforcement action where required. The postholder is expected to spend approximately 70% of their time at CIHA’s managed accommodation, ensuring effective tenancy management and compliance with health and safety standards. The working hours for this role is 35 hours per week Monday-Friday. Flexible working conversations are welcomed as part of the interview process. 

Our Organisation

Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We are seeking a Housing Officer to join our professional yet friendly team based in Bethnal Green, East London. The Housing Officer is key in delivering a housing tenancy service including income management, allocations and voids management, anti-social behavior, tenancy engagement to all our residents

As part of your role, you will have a patch of around 250-300 properties. You will be expected to represent PRHA in court and external meetings and be a key point of liaison for our residents and community stakeholders.

Who we’re looking for

To be successful in this role you will have proven experience and skills in the following areas:

• Housing management experience
• Experience of following through legal proceedings / transferable skills
• Arrears management (Housing Benefit & Universal Credit) financial inclusion and debt management experience.
• Knowledge of relevant housing legislation
• Excellent customer service skills, communication and time management and planning skills. 
• Problem-solving skills and negotiation/influencing skills are also key for this post.

Main areas of responsibility

Please refer to the attached Job Description. 

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

At Peabody, we help vulnerable people live safely and independently. We're looking for a Specialist Housing Officer - Agency Managed to oversee housing services delivered by partner organisations and ensure residents receive an excellent service.

The Role

You'll:

• Monitor the performance of managing agents and support providers
• Build strong relationships with residents and partners
• Carry out inspections, audits and compliance checks
• Manage tenancy, property and repair issues
• Help create safe, well-managed communities

About You

You'll have:

• Experience in housing management, supported housing or a similar customer-facing role
• Knowledge of housing legislation and good practice
• Strong communication and problem-solving skills
• Experience managing partner or contractor performance
• A full UK driving licence and access to your own vehicle

Why Peabody?

✅ Up to 30 days' annual leave + bank holidays
✅ Up to 10% pension contribution
✅ 4x salary life assurance
✅ Flexible benefits and employee discounts
✅ Two paid volunteering days each year

Please note: An enhanced DBS check is required. Peabody cannot offer sponsorship for this role.

If you're passionate about improving lives through high-quality housing services, we'd love to hear from you. Apply with your anonymised CV and supporting statement today.

Part Time – 2 days per week

London WC1X

Are you looking for a career move where you can use your key working and communication skills to help create homes and schemes that we can all be proud? Then join us as a Part Time Supported Housing Officer.

At Sapphire Independent Housing we are on an exciting journey. We have grown the business, expanded and diversified so that we can deliver much needed accommodation and services in London and Hertsmere. 

Now we’re seeking a Supported Housing Officer to provide effective support to residents through individual support plans, with the aim of promoting independent living. 

You will be helping to deliver good practice across the service, including assessing clients’ suitability for acceptance to the hostel, advising them of welfare benefits, housing, training and employment opportunities – and working with them to produce outcome focused support plans.

To join us as a Supported Housing Officer, we’re looking for:

• Experience in supported housing, with a thorough knowledge of welfare benefits, including housing benefit, and a proactive approach to rent arrears.

• Experience of assisting vulnerable people to identify personal goals through proactive and outcome focused support planning.

• Ability to deal positively and innovatively with clients exhibiting challenging behaviour, to build good working relationships, and to identify and assess risk.

• Experience of maximising income through dealing with housing benefit and welfare benefits.

• Ability to plan, organise and prioritise workload, meet deadlines and keep records.

• Ability to analyse and evaluate data and produce clear and concise reports.

• Ability to communicate, negotiate and influence – verbally and in writing.

• Willingness to work shifts on a 7-days rota system.

As an Investors in People Gold employer this is an excellent opportunity to join a supportive business that encourages employee development and growth from within. We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance.

Appointments are subject to Sapphire Independent Housing receiving an enhanced DBS check which we consider acceptable.

To apply please email your CV and supporting statement (please note any applications without accompanying supporting statement will automatically be rejected). 

Closing date for return of completed application: 5pm Friday 14th August 2026

Interviews: w/c 17th August 2026

Sapphire is a charitable registered housing provider. We welcome all applications and value diversity in our workforce.