Hr Business Partner Jobs in Westminster, Greater London
Battersea is here for every dog and cat, and has been since 1860. Over our three sites, we have over 600 volunteers supporting our organisation in a variety of ways, such as our ever-popular animal welfare roles in the catteries and kennels, office duties in all areas of the organisation and they also represent us at public events. The Volunteering Team is responsible for the recruitment, training, and ongoing support of volunteers at Battersea, and further promoting our inclusive environment and ensuring that our volunteers are involved in all aspects of our work, are valued for their commitment, and recognised for the extraordinary things they do for us.
We are seeking a Volunteer Services Manager to provide leadership, guidance and development to this Volunteering Team and act as an ambassador for volunteering across all Battersea centres and externally. They will have overall responsibility for recruitment and development of volunteers, policies and processes relating to volunteer involvement, and lead in increasing the standard of the volunteering experience across the organisation and creating new opportunities, in all areas of our work.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion:
At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th May 2024
Interview date(s): 8th - 9th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
IT Manager
Full Time 35 hours per week | Permanent | Hybrid | Closing Date 6 May 2024
Salary: £38,000 to £43,000 (depending on experience)
Job Reference: ITMA2 (Please quote this on any correspondence)
The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally.
We have an excellent opportunity for a permanent IT Manager to make a major contribution to the success of the leading professional body for librarians and information professionals.
This is a fantastic role working with a small team for a forward-thinking and ambitious charity. The role needs someone with a hands-on, positive attitude to getting things done, and working collaboratively to facilitate the provision of IT solutions which enable CILIP to harness the new capabilities of digital and data achieved through the Digital Improvement programme. The role needs someone adaptive, flexible, and able to lead/manage change. We are looking for an excellent IT professional who champions the use of technology to improve organisational performance and customer experience.
The ideal candidate will have a broad experience in delivering digital improvement programmes for organisations through proactive business partnering, and will possess integrity, resilience and the ability to communicate effectively with employees, management and external stakeholders. The main responsibilities of the role include:
- Ensure smooth functioning of IT and digital systems across the organisation
- Provide user support, including issue resolution and proactive identification of issues
- Act as a digital champion, optimising existing and planned systems and platforms
- Assist in developing incident response procedures, disaster recovery plans and cyber security policies
- Work as part of the cross-organisational ‘digital team’ to integrate platforms, refine procedures and support departments in utilising IT tools effectively
- Prioritise data security and uphold the maintenance of system backups
- Maintain relationships with external IT support contractor, suppliers and supervise external engineers
If this sounds like you, please don’t delay in applying!
About CILIP
The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.
Registered Charity No: 313014
Why work for CILIP
- Hybrid working
- 25 days' annual leave plus public holidays (increasing after 3 years’ service)
- Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
- Access to CILIP’s Employee Assistance Programme
- Staff reward scheme offering a range of discounts at over 900 of the UK’s top retailers
- The option to buy up to 5 days' additional annual leave
- Cycle to work scheme
- Contribution to eye tests and flu jabs
Please send a CV and supporting statement highlighting your relevant skills and experience.
Interview dates
• First interviews (virtual) will be held on Monday 13 May 2024.
• Second interviews (in-person at/near The British Library) will be held on Wednesday 22 May 2024.
CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups.
If you need any reasonable adjustments for any part of the recruitment process please do let us know.
For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.
The client requests no contact from agencies or media sales.
Women’s Pioneer Housing is a values led organisation with residents at the core of every service we provide. The role of the Resident Engagement and Resolution Officer is multi-faceted, not only will you be driving and delivering a growing resident engagement programme you will also handle the administration and complexity surrounding formal complaints.
This is a key role to support the organisation to deliver a service responsive to our resident feedback, as well as meeting governance arrangements and external scrutiny around resident involvement and complaints.
You do not need to have direct experience in these areas, but you must be astutely organised, assertive to chase management members to meet their deadlines and be adaptable.
The transferable skills you have will allow you to work collaboratively with staff across the organisation and with our residents. Your interpersonal skills will allow you to professionally and positively interact with different groups of stakeholders, building relationships where you are trusted and inspire confidence.
You will contribute to ensuring our quality standards are met and our services deliver in meeting our resident’s expectations. To do this you will be able to translate information, policies and legislation demonstrating excellent verbal and written communication skills in your dealings with stakeholders.
We provide homes for women of all ages and backgrounds and work closely with our residents to review and continuously improve our homes and services. Our colleagues represent our resident communities and our workforce is also diverse. We welcome who you are, what you are and what you bring and will eradicate discrimination on the basis of race, religion, sex, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, and we work to eliminate discrimination and disadvantage caused by social class. We appreciate applicants from all backgrounds.
What we offer
We offer hybrid working and flexi time working. You will be fully enabled to work from home with a laptop and mobile phone provided. Embracing our one team ethos, our entire team work together at our head office at least one day each week which will support you in your work bringing opportunities for you to build positive relationships with colleagues actively enhancing our culture.
We will provide a comprehensive induction programme with an opportunity to learn, develop and drive your own work.
Our benefits package includes:
- 26 days annual leave plus bank holidays rising to 29 days after 5 years of service.
- A generous flexi-time working arrangement, enabling you to accrue up to 26 days additional time-off in lieu each year
- A generous pension scheme
- Retail portal benefits programme
- Heath and well-being councelling
- Membership with the Chartered Institute of Housing
How do I apply?
Please send us the following three documents
- An up-to-date CV which shows your full career history, we recommend that this is no longer than two pages;
- A supporting statement marked “Resident Engagement and Resolution Officer” explaining why you are interested in this role and detailing how you fulfil the person specification.
- A completed Diversity Monitoring form.
Applications must be received by 12noon on Tuesday 29 April 2024 with the subject heading “Resident Engagement and Resolution Officer”
We will hold face-to-face interviews for this role on the week beginning on 6 May 2024. We will contact successful applicants directly to organise interviews.
To offer single women access to safe, secure and good quality affordable homes and services that enable women to live a good quality of life.
Join an exciting, fast-paced and growing social enterprise as the local manager for our London team focused on building relationships with stakeholders, managing the facilitation team & delivering programmes to young people in the nation’s capital.
We believe every young person can be a changemaker. By developing young people’s skills and confidence, we empower them to shape their lives and the world around them.
Unloc is continuing to grow its presence and impact in London and is looking for a local manager to help support the ambitious two year strategy to increase our presence and impact within local communities in Central London. This individual will also be part of our front line team; delivering innovative and exciting programmes with young people across our network of schools, colleges, businesses and community organisations. We pride ourselves on being innovative, embracing new technology and ensuring that we have young people at the heart of everything we do.
All appointments are subject to pre-employment checks returning satisfactory results including an Enhanced DBS Check, a social media check and Right to Work checks. We carry out these checks as an organisation that undertakes ‘regulated activity’ as defined by the Safeguarding Vulnerable Groups (SVG) Act 2006. Please note that such checks will include both spent and unspent convictions. Any candidate with convictions relating to offences against children or other vulnerable people will be deemed as unsuitable to work at Unloc and any job offer will be made on this basis.
The recruitment process is outlined in Unloc’s Safer Recruitment Policy on our website.
Key Responsibilities:
Supporting the implementation of the Unloc London Strategy
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Working in partnership with the Operations Manager to ensure the delivery of the Unloc London strategy. This includes;
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Building new relationships with local schools and colleges.
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Facilitating a free to access enterprise event for local schools in the borough of Westminster.
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Delivery of workshops and presentations, attendance at events to to promote Unloc’s programmes and initiatives to schools, colleges and community groups.
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Working in partnership and building new stakeholder relationships
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Liaise and act as a primary point of contact for current key stakeholders to promote Unloc’s work. This will include Local Authorities, Education Trusts, Businesses and Community Interest Groups.
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Implement engagement strategies to build new relationships with key stakeholders through needs assessments and stakeholder surveys to gather insights into the preferences, challenges and priorities.
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Represent Unloc in external meetings, conferences and networking opportunities.
Organise, plan and facilitate entrepreneurial skills and career pathway projects and programmes
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Organise, plan and facilitate bespoke enterprise and career pathways events (with support from the Operations Manager) for individual businesses, grant giving bodies, schools & colleges. This generally involves designing agendas, booking speakers, managing event resources, leading individual sessions, briefing event support staff, liaising with key points of contact and managing attendance from multiple schools, colleges and partners.
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Examples of recent programmes include our Burberry/Verizon Women in Tech programme, the Palo Alto Skills for Success project, and the Royal Borough of Kensington & Chelsea Changemaker Programme . You can read more about these on our website.
Managing staff
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To line-manage multiple other members of staff in line with Unloc’s People Management Approach. This includes:
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Providing wrap around support to individual team members when they require it.
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Promoting a culture of excellence in programme management and facilitation.
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Ensuring that facilitators you manage operate in line with Unloc’s policies, procedures and practices whilst instilling Unloc’s core team values.
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Maintaining a working knowledge of each staff member’s portfolio and current progress on programmes and providing a source of accountability..
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Holding regular check-in meetings with team members.
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Carrying out formal progress review meetings with team members every 6 months.
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Dealing with staff member HR requests and scenarios such as flexible working, holiday requests, sick days, etc.
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Supporting staff members to make progress against their CPD plans.
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Providing praise and encouragement to staff members, and formally recognising and sharing excellent practice.
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Providing regular updates to management
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To provide regular (written or verbal) updates to management on current progress and achievements of individual projects you manage, this includes using and keeping each contract’s monday. com board up-to-date.
Providing additional support and opportunities for students
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Providing support and additional opportunities for young people you work with where possible, including the promotion of Unloc+
To support other Unloc projects
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To aid other Unloc projects as and when required by the team (in consultation between you and your line manager).
What we offer:
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A fun, driven and passionate team.
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A fixed term post with a view to extending the contract.
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Technology including a MacBook, iPhone and relevant accessories to make your working life easier.
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Growth: we invest in individuals and are an ambitious organisation.
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The opportunity to work with amazing young people.
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A flexible approach to working life and 28 days holiday plus a week at Christmas, your birthday, and all bank holidays (not already falling within the Christmas break); a total of 39 days holiday.
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Access to PerkBox, an external employee benefits & rewards scheme.
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A generous workplace pension scheme whereby the employer contributes 3% of total employee earnings, rather than the legal-minimum of 3% of employee earnings above the threshold.
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A comprehensive mental health support scheme for you and your immediate family through Health Assured including the Wisdom app.
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A London Zones 1-6 Travelcard to make your working life easier.
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A full year of team-building and CPD opportunities.
Person Specification:
Qualifications
Essential: GCSE Maths and English at grade 9-4 (A*-C) (or equivalent).
Essential: A-Levels at grade A*-C (or equivalent).
Desirable: Level 3 ICT qualification.
Desirable: A Bachelor's Degree in a relevant subject (or equivalent experience).
Desirable: A recognised qualification or chartership in management e.g. CMI
Experience and Knowledge
Essential: Previous work with young people.
Essential: Previous experience of managing other staff members.
Desirable: Previous experience of youth engagement and empowerment.
Desirable: Previous knowledge of the youth sector across London.
Desirable: Previous experience in a social enterprise environment.
Abilities and Skills
Essential: High-level writing skills.
Essential: Ability to network and manage partner relationships.
Essential: Ability to prioritise and manage own workload.
Essential: Ability to manage a budget.
Essential: Ability to work as part of a team.
Essential: Ability to work independently.
Desirable: High level of skill when using G Suite (formerly known as Google Apps For Work).
Desirable: Ability to use Facebook, Instagram and X.
Other
Essential: Passion for young people!
Essential: Willingness to undertake staff training and development as required.
Desirable: Car driver with a clean UK driving licence.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This exciting role will ensure that we offer our audiences the best possible experience through the Foundation’s website and other digital platforms. Using a data-led approach, you’ll be able to use your user experience expertise to help drive the adoption of a digital-first way of working across the Foundation’s activities.
What does the role involve?
· Managing the relationship with our website development agency. Making recommendations for areas of improvement and further development.
· Managing our analytics and other insight platforms to ensure that we collect robust data and can make informed, evidence-based recommendations to ensure we’re using digital to deliver against the Foundation’s strategic objectives.
· Support and develop the implementation of an SEO strategy for our website content to ensure that our audiences can find our content.
What skills, knowledge and experience are we looking for?
· Ability to interpret complex requirements and user needs and make recommendations of implementable solutions.
· Knowledge of the fundamental of Agile and Scrum
· Knowledge of website analytics tools (e.g. Google Analytics, Google Looker Studio)
· Analytical skills with the ability to effectively capture, process and interpret information and make actionable, evidence-based recommendations.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
If you are a strategic thinker with a passion for leadership and innovation, thrive in dynamic environments and possess a drive to make a tangible impact, this is an exciting opportunity for you to join our dedicated team as an Assistant Chielf Executive Officer (ACEO).
Assistant CEO responsibilities will include strategic leadership, development, and ensuring the long-term sustainability of our programs. You'll also play a crucial role in promoting EDI and maintaining quality assurance standards.
You will need a professional qualification in mental health or related fields alongside experience in senior management and a passion, resilience and drive to improve the mental health of children and young people.
In return we offer a salary of £52,000 inclusive of Outer London Weighting, and a range of other benefits.
This is a full-time position, with the possibility of reduced hours (min 30 hpw/4days) and is office-based in Croydon but with regular travel within SW London.
Application pack can be downloaded from the Careers page on our website and applications should be returned to recruitment by midday on Monday 29th April 2024.
If you have any further questions please email recruitment or visit our website for more information about our services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have a prowess for political engagement and community building with exceptional relationship building skills?
Our Director of Delivery will be responsible for ensuring our mission critical functions are resourced, high performing and making a real impact.
You'll need to hit the ground running in this general election year, and have a demonstrable ability to successfully lead a team to drive outcomes and quality.
You'll have a natural aptitude for leading projects and some experience of identifying, securing and delivering income generating client relationships, ensuring efficient coordination and maximum impact.
You'll likely already be a successful team leader, looking for a unique opportunity like this to make that all-important step from manager to senior leader, learning on the job and developing while you deliver.
For our perfect candidate we prioritise ambition, energy, enthusiasm and a willingness to learn over ticking all the boxes!
Are you passionate about driving change, fostering inclusivity and making a tangible impact for the climate and nature crises? HFTF has an amazing opportunity for someone to do just that. You will want to:
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Lead our talented and enthusiastic team to deliver our projects and develop successful partnerships
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Learn about becoming an effective Director at a charity
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Work with a supportive board and develop yourself for your next career step
Apply now and be part of a dynamic organisation committed to creating meaningful change.
About Us
Hope for the Future is a climate change charity that trains communities, groups and individuals to work with politicians on climate change. Our vision is to see politicians of all political persuasions joining together with each other and with communities across the UK to drive inclusive action on the climate and nature crises.
We operate nationally at a grassroots level, linking constituents with their elected representatives, running training and holding events.
We are currently seeking a Director of Delivery to join our team on a full-time, permanent basis.
The Benefits
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Salary of £41,976 (with a £3,000 London weighting for qualifying postcode areas)
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30 days' annual leave plus bank holidays
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Employers’ Pension Contribution
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Cycle to Work Scheme
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Season Ticket Loan Scheme
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Wellbeing support
The Role
You will have specific responsibility for:
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Growing HFTF’s impact, leading and overseeing the delivery of HFTF’s delivery projects and programmes and working with staff to ensure delivery targets are met
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Effective line management of the Policy & Engagement Officers, leading, supporting, managing and motivating staff,
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Supporting the Policy and Engagement team with work as required
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Developing and overseeing the monitoring and evaluation and impact measurement for fundraising bids and reports to funders.
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Acting as the lead contact for Hope for the Future’s network of partner organisations growing HFTF’s paid partnership work
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Ensuring that we are engaging new constituents and that we are working towards reaching and representing all sectors of society.
Other responsibilities
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Regularly travel around the country to workshops and meetings and to the head office in Sheffield.
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Networking to seek new partners and clients for the purpose of acquiring new training requests and potential collaborative work (paid partnerships)
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Representing the organisation at events,conferences, and partnership meetings and in external communications
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Continually championing the values, mission and vision of Hope for the Future to strengthen democratic engagement and drive inclusive action on the climate and nature crises.
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Maintain an awareness of advances in the climate and nature movement and national/ local politics.
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Maintain a strong working knowledge of climate change developments in Parliament, including changes to policy and specific MP involvement in such developments.
The ideal candidate will have
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Excellent organisational , prioritisation and communication skills
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A high level of autonomy and self-motivation, with an ability to think independently and solve problems proactively
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Excellent interpersonal, influencing and negotiating skills across a range of professional and community settings
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Strong IT skills, understanding of digital communications, analysis of data and creating reports.
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Strong multidisciplinary project, programme and resource management skills with the ability to ensure delivery targets are achieved.
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Minimum 2 - 3 years in a management, leadership or operational delivery role within a not-for-profit, NGO, social enterprise, charity or similar organisation.
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Experience and success in leading, supporting, motivating and managing and coordinating a team to work towards delivering an organisation's strategic goals
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Experience in building and maintaining effective partnerships and networks with external organisations.
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A strong working knowledge of the UK political system and with national and local political structures and processes
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Experience of working with elected representatives
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Experience of delivering, monitoring and evaluating effective community engagement campaigns / outreach work
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Experience of designing and facilitating workshops, trainings, both online and in-person
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An understanding of monitoring and evaluation and impact measurement
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Ability to seamlessly operate at a strategic and tactical level, leading by example and rolling up sleeves when necessary
Hope for the Future is an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive we are, the better our work will be.
Applications will be reviewed on a rolling basis and we may close this opportunity early if an exceptional candidate is identified
The client requests no contact from agencies or media sales.
Location: UK. The post holder will be required to work from the London office at least 1 day a week
Department: Chief Executive's Office
Reporting to: Senior Executive Support to the Board of Trustees
Salary Grade: UK Grade C
Contract Type: 12 months. 17.5 hours per week (over 4 or 5 days)
About HelpAge
HelpAge International works with partners and a diverse global network of more than 170 organisations over 90 countries, supporting millions of older people to live safe, dignified, and healthy lives. Through our partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone, whatever their age.
About the Job
As Executive Assistant you will –
Provide administrative support to the Chief Executive and work with the Senior Executive Support to the Board in carrying out their duties in supporting the Board of Trustees and the Leadership Group.
Key areas for impact/influence and responsibilities
Board
· Preparing for Board and Committee meetings.
· Prepare packs for Board meetings.
· Arrange flights, visas, hotel bookings and expenses for Board members.
CEO & Leadership Group
· Manage the calendar of the CEO, booking meetings with staff and external stakeholders.
· Manage the inbox of the CEO (pulling out key emails that need reading/replying / overdue).
· Prepare briefing packs for the CEO when going to external meetings and travelling.
· Organise and monitor CEO's monthly expenses.
· Arrange flights, visas, and hotel bookings for the CEO.
· Book meeting rooms or external venues for meetings.
· Work with the Leadership group to schedule meetings and take minutes of meetings.
· Arrange Executive Leadership away days.
General
· To deal with and support other general administrative matters, as agreed
· To take on specific research or projects, as agreed
Skills and experience required
· Significant experience working as an administrative assistant to senior staff.
· Significant experience in organising meetings.
· Experience in organising complex international travel essential.
· Ability to exercise discretion, and strong judgement and to take appropriate actions without supervision.
· Advanced level in Word, Excel, PowerPoint, and Outlook
· Experience in budget management
· Excellent verbal and written communication
· Demonstrated ability to develop and manage effective administrative systems.
· Proven ability to work on own initiative and to prioritise workload.
Key Behavioural Competencies
At HelpAge International, we believe in the importance of empowering our people to be change makers and leaders at all levels. We expect our people to embrace and live our values, challenging themselves every day to identify issues that are most important to older persons and their communities, and to make an impact that matters.
In addition, as an HelpAge employee you are expected to:
Working Collaboratively with Others: Work collaboratively, building mutual trust and respect, with external organisations and partners to achieve our strategic aims and objectives; being accountable for the work we do together.
Adaptability and Flexibility: Adapt to new directions or opportunities arising within the organisation and in our work area; being flexible in our role, constantly using the feedback to learn more and evolve further.
Supporting and Facilitating Change: Lead behavioural and cultural change through embracing a supportive, collaborative and highly inclusive environment where everybody feels supported, respected and engaged.
Extend HelpAge’s Reach and Impact: Extend HelpAge’s reach and impact by creating and identifying new business development opportunities and building relationships with new partners.
Diversity and Inclusion: Lead and promote a culture of including the voices of older people across our support, convening and thought leadership roles, in a way that is transformative, empowering and highly inclusive of those marginalised by gender, economic status, disability and other factors of discrimination.
Leading Others (for managers): Demonstrate strong leadership to own unit/department and manage people in a well and reputable manner. Create an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
Safeguarding
HelpAge International is committed to safeguarding the communities with which we work, our partners, staff and any others who we come into contact with. The post holder will also be responsible for:
· Preventing harm and abuse from our people, operations and programmes to anyone that encounters our work.
· Reporting all safeguarding incidents you see, hear, hear about or suspect, using our internal reporting mechanism.
· Complying with all safeguarding framework policies and practices.
· Completing mandatory training courses relating to our safeguarding policy framework and complying with HR vetting procedures.
SAFER RECRUITMENT
All employments at HelpAge International will be subject to satisfactory references and appropriate screening checks, which can include misconduct disclosure schemes and terrorism finance checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Challenge and Community Executive, Global’s Make Some Noise
We are Global's Make Some Noise - the official charity of Global, the Media & Entertainment Group
Global’s Make Some Noise is a national charity that improves the lives of disadvantaged people across the UK. We believe everyone deserves to feel safe, feel well, feel included and feel prepared. We work across four key areas: providing shelter and safety, supporting physical and mental health, preventing isolation and improving life skills.
We harness the power and reach of Global, the Media & Entertainment Group to raise money and awareness for small and local charities across the UK that are supporting disadvantaged people in our communities.
Reporting of the role
This role is positioned in the fundraising team, who are targeted to raise income across Make Some Noise’s and Global’s platforms and partners.
Global’s Make Some Noise is part of Global Goodness, harnessing the power and reach of our brands to support small charities across the UK, raising vital funds and awareness to help the people who need it most in our communities.
Guide Salary:
The salary for this role is circa £25,000.
Overview of job
This is an opportunity for an enthusiastic fundraiser to expand skills by working on various fundraising activities, engaging communities across the UK to fundraise for brilliant causes. The shape of the role will evolve across the year according to our external and internal campaign priorities.
3 best things about the job
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You’ll get to use your skills to make a positive difference, working with good causes and great people from charities across the UK!
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You get to work closely with people right across the business, through managing Global’s passionate group of charity champions (‘Noise Makers’) – helping them to plan and implement numerous fun internal fundraising activities and events for Make Some Noise.
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You’ll have the opportunity to develop a variety of fundraising and community stewardship skills through creativity and innovative thinking.
Measures of success – In the first few months, you would have:
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Recruited and stewarded participants through challenge events such as the London Marathon and Ride London, supporting participants to reach their fundraising goals.
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Proactively research and pitch new fundraising opportunities to the team within the community and challenge space.
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Began discussion about the coordination and project management of all staff fundraising activities for ‘Make Some Noise Day’– the biggest day of the year for Global’s staff.
Responsibilities of the role
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Be a point of contact for all challenge participants and community fundraisers.
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Provide exceptional stewardship support and execute creative fundraising ideas to help participants reach their fullest potential.
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Work with fundraising platforms to create automated workflows and streamlined user journey.
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Lead the ‘Noise Makers’ to deliver Global’s staff income target by helping to implement a variety of exciting and lucrative fundraising activities in all Global’s offices across the UK
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Be the dedicated point of contact with Global’s People & Culture (HR) team to deliver internal fundraising operations relating to Make Some Noise Day.
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Work with the marketing team to design and deliver first-rate supporter care and resources for activities.
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Ensure accurate records are maintained on our fundraising databases, and assist with account administration including invoices, payments, contracts, processes and reporting.
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Write-up post-project reports and analysis, suggesting areas of improvement.
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Manage budgets, looking for efficiencies and proactively spotting fundraising opportunities.
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Oversee quarterly invoicing and stewardship of community recycling partners.
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Support with stewardship of partners and high-value-supporters, such as co-ordinating gift-in-kind donations, volunteering opportunities and studio tours for VIP guests.
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Identify, propose and develop fundraising opportunities within defined communities, such as schools and universities.
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Provide colleagues with ad-hoc administrative support, such as responding to enquiries, minute-taking, invoicing, contracts and stocktakes, and support with prizes, event materials and marketing assets.
What you will need
The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following:
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Background: Experience of challenge events or community fundraising - ideally in a charity, media or client-focused environment.
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Planning: You’ll be highly organised, with demonstrable experience of working under pressure, often to tight deadlines.
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Community: You’ll be able to exercise empathy, patience and consistency when dealing with supporters.
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Relationships & interpersonal skills: You’ll be an excellent communicator with the ability to build rapport, relate to others and improve potential from relationships – over the phone, via email and face to face.
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Attention to detail: An excellent level of literacy is crucial, along with an error-free ethic, double checking your work and eliminating mistakes and typos before sending on.
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Systems: Ideally, you’ll have experience using online fundraising platforms (e.g. Just Giving and Enthuse) and will have a general understanding of how online ticketing and auction platforms work.
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Writing: You’ll be confident in writing with a high standard of literacy and strong attention to detail.
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Learning: You’ll have a desire for continuous learning of best fundraising practice.
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Numeracy: Strong numeracy with experience of using formula in Excel; managing budgets, on the look-out to raise the maximum amount of money for the greatest return, and the sense to take action when figures don’t look right.
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Proactivity: A proactive thinker, always looking to spot opportunities and using your initiative to spot issues before they occur.
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Team player: We’re looking for a supportive, enthusiastic and proactive team member with a ‘can do’ attitude and tenacity to see projects through to the end.
Everyone is welcome at Global
Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
We have a great opportunity within the finance team as part of the wider Finance and Procurement Department. This opportunity is ideal for a graduate who is passionate about making a positive impact in the nonprofit sector. It's an excellent opportunity for an individual who is seeking a career in finance to gain solid experience, develop their skills and mentorship, and access professional development opportunities to kickstart their career in our organisation.
About the Role
- Assist in project planning, implementation, and monitoring under the guidance of senior team members.
- Contribute to research, data analysis, and report preparation for key initiatives and milestones.
- Provide administrative assistance, including collating key feedback and test run reports from various stakeholders, organising documentation for each stage of project implementation.
- Participate in training programs, workshops, and skill-building activities to enhance your professional competencies.
- Work collaboratively with team members and cross-departmental colleagues to achieve project goals and deliverables.
About you :
To be successful in this role:
- Education to a Bachelor's degree in Finance/Law or similar field from an accredited institution
- Knowledge and understanding of due diligence and compliance.
- Strong academic record and a passion for the nonprofit sector and social impact.
- Knowledge of International development interventions in Asia & Africa.
- Excellent communication, organisational, and time management skills.
- Ability to work effectively in a team environment and adapt to changing priorities.
Why you should Apply:
Are you ready to kickstart your career in finance and administration? Look no further! Here at Muslim Aid, we're on the lookout for ambitious graduates who are eager to dive into the dynamic world of finance and make their mark.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
To apply for this opportunity, please submit your CV, cover letter, and academic transcripts.to our Muslim Aid Website, please highlight your interest in working with our charity and how your skills and experiences align with the role.
Data Engineer
£42,000-£45,000 (dependent on skills and experience) plus generous benefits
Location – Hybrid working split between the Foundation’s office in London and home.
We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.
To help us with this important mission, we currently have vacancies for a Data Engineer to work within the Data & Insight team. This key role will help the Foundation develop its Data Warehouse environment by integrating various data sets efficiently, cleaning the data and optimising query performance to enable deeper and more meaningful analysis. In addition, this role will also be a key contact with funding partners to maintain effective data sharing between them.
This is an exciting opportunity for a Data Engineer with experience working in a similar role to demonstrate their knowledge and expertise and make a difference in how grassroots community football analyses data.
About the Football Foundation
Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.
The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.
What are we looking for?
We would love to hear from you if you have strong experience working with SQL Server technologies (SSIS, SSRS, T-SQL, Power BI). You will also have knowledge and experience utilizing Java, Python, JavaScript preferable.
We’re looking for a team player with an understanding of the analysis and interpretation of data and its application in a business context to join our Data & Insight Team.
You don’t need to follow football to apply, but it is expected that you appreciate the power of sport to change lives and have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.
For full details of the role and requirements, please download our recruitment pack below.
What can we offer you?
The salary band for this role is £42,000 - £45,000 per annum, dependent on relevant skills and experience.
You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets
We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.
Equality and Diversity Commitment
We request that all applicants complete our equal opportunities form as part of the application process. This anonymous and confidential form helps the Football Foundation to build up a picture of who is applying to join the organisation, and to monitor progress in this area. The link to complete this is in the application process.
The Football Foundation is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at jobs @ footballfoundation. org .uk
How do I apply?
To apply, please follow the steps outlined below:
1. Please send the following to jobs @ footballfoundation org. uk
o CV
o Cover letter - please highlight briefly and clearly how your skills, abilities and experience equip you for the role, together with your reasons for applying.
The closing date for applications is: 09:00 Tuesday 1 May 2024.
First interviews are currently scheduled for 9 May 2024.
Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.
Please note that you must be eligible to work in the UK to apply.
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.
We are looking for a Head of Engagement Projects. Reporting to the Director of Engagement Programmes, the Head of Engagement Projects will have a breadth of responsibility that is critical to delivering our 2023-28 strategy. Over our strategic period we are seeking to double the reach of our more intensive activities and increase our portfolio of programmes. As a member of our Senior Leadership Team (SLT) you will provide strategic oversight and lead the design, development and iterative delivery of our portfolio of projects to inspire young people into engineering and technology careers, responding to both evidence and need.
About EngineeringUK
Our purpose is to drive change so more young people choose engineering and technology careers.
Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.
In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.
We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.
We guided by a series of values that we apply to all our activity:
- We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
- We are collaborative. We listen, share and work in partnership to achieve our vision
- We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
- We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
- We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
About the role
You will be responsible for the design, development and iterative delivery of a portfolio of projects to inform, inspire and support 11-14 year olds to ultimately progress into engineering and technology. Currently, these projects are Energy Quest and Climate Schools Programme which provide in-school workshops, teacher materials and resources for school clubs. You will ensure that these projects and newly developed projects have career messages embedded and respond to both evidence and need ensuring our work responds to the changing needs of young people, schools and industry and specifically has an impact on those currently underrepresented in the industry. You will ensure that the work in your portfolio aligns and links to all EUK’s products and services for schools and build strategic partnerships with external organisations to enhance the design and delivery of the programmes.
The engagement projects delivered by your team are dependent on external fundraising, so you will work closely with our Business and Industry team who lead on fundraising, supporting the bid writing and pitch process. You will also work closely with colleagues from across the rest of EngineeringUK, including our evaluation, communications teams, and oversee the management of external partners responsible for delivering the projects.
The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and may involve some travel in the UK. We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
Further details of the role can be found in the job description and person specification.
Person specification
Essential Skills / Competencies
- Excellent programme management and budget management skills
- Excellent leadership skills and ability to motivate and influence others including those outside of own team
- Excellent communication, relationship building and networking skills; able to work effectively at senior levels and influence others’ priorities
- Ability to work independently and flexibly within a rapidly changing environment
- Willingness to learn and develop new skills and knowledge
- Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to Equity, Diversity and Inclusion and Environmental Sustainability.
Education / level of experience
- Experience in developing and delivering complex projects for young people that meet stakeholder, funder and participants’ needs, taking an evidence and needs based approach to delivery, and iterating to maximise impact
- Experience of partnership development and management and having worked with funders as a key stakeholder in programme development.
- Experience of managing staff, leading strategic projects and influencing key stakeholders
- Understanding of schools and/or STEM engagement sector, its challenges and impacts, and its educational context
EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.
Applying for this role
Applications
If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
The deadline for applications is 12:00 noon on 26th April.
Interviews
Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.
We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
We aim to notify candidates who have been shortlisted on 31st April If you have not heard from us after this date, please assume that you have not been successful.
First interviews will be held week commencing 6th May.
What can we offer you?
- Competitive salary
- 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
- Competitive pension (10% employer contribution)
- Annual bonus opportunity
- Flexible working
- A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
- Employee Assistance Programme
- Life Insurance (4 x salary)
- Long term illness/incapacity insurance cover (permanent health insurance or PHI)
- Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
- Discounted gym membership
- Yearly flu vaccination
We are a forward-thinking social enterprise committed to fostering equity and resilience in our community. Our mission is to empower Black and racially minoritised led initiatives that promote sustainable food systems, economic growth, and social well-being. As we cultivate fresh produce, we also cultivate hope, unity, and pride.
ABOUT BLACK ROOTZ
Black Rootz is a multigenerational growing project providing opportunities for Black and racially minoritised people to grow food for themselves, their families and their communities. Black Rootz was established in 2019 by a collective of Black growers in Haringey who recognised the need to organise to challenge the deep inequalities in the growing and food systems. Over the past 5 years, Black Rootz has developed a holistic practice for Black and racially minoritised communities incorporating intergenerational knowledge transfer, increased access to land and food sovereignty, regenerative environmental practices and reduced food inequality.
Black Rootz has been incubated as a project within The Ubele Initiative since 2019. As an established name in the growing community, it is now building towards an independent future.
ABOUT THE ROLE
The Project Manager is a new role that will provide hands on management capacity to Black Rootz. The role will bring experience and energy to support the delivery and continued development of the project’s core activities; the Community Growing Programme and a new workshop series. The Project Manager will take on a management position and, with support from Ubele, help the project to navigate decisions that will enable Black Rootz to achieve its overall social, environmental, and operational ambitions.
The successful candidate will be central in Black Rootz’ journey towards a more independent and sustainable future. The ideal candidate will be comfortable with the complexity andholistic nature of Black Rootz and will be committed to its values. As a small team, the Project Manager will be as comfortable making plans and big decisions as they are rolling their sleeves up and being hands on to support the team. While this is a fixed-term contract, we expect the role to be extended and grow over time.
For further information please download the Recruitment Pack.
Applicants are required to submit:
1) CV
2) Cover Letter
We would appreciate the completion of our Equality & Diversity Monitoring Form which can be accessed using the link at the bottom of the recruitment pack.
The client requests no contact from agencies or media sales.
About the role:
Do you want to play a key role developing and delivering partnerships to support Peer Power Youth’s mission, which is “to enhance the lives of young people dealing with trauma and work with them to create positive change in services for others”? The young people we connect with at Peer Power Youth are at the heart of all we do, and we are looking for someone who shares our vision, passion and commitment to see a world where ALL young people can achieve their dreams and live their best life.
Experience – Proven track record of either corporate partnerships/CSR or major donor/philanthropy fundraising, or both. If you are a specialist at income generation in one area and would like to develop skills and experience in the other area, please do apply. You will be supported with training, mentoring and specialist contractor support to support your development.
You may be in a charity fundraiser role already, or from a different sector with transferable experience of business development or partnerships.
You will have autonomy in your role in a supportive and flexible environment, as well as having a collaborative team working with you, including the lead Co-CEO for income generation, youth engagement team managers, the Head of Communications & Marketing, a fundraising contractor (trusts and foundations) and two experienced lead Trustees for income generation and communications. See role description, person specification and application pack for more information.
Peer Power Youth has a successful track record of securing income from Trusts and Foundations and earned income through training sales, contracts and consultancy, which has enabled us to achieve individual impact for young people and tangible system change impact for thousands more children and young people.
Now is a great time to join Peer Power Youth. Last year we refreshed our brand and messaging, and we’ve started some of the groundwork needed to develop our Corporate and Major Donor income streams. We have great impact stories to share around the individual impact we have had, and the real tangible system change that has happened in youth mental health, social care and justice systems as a result of our work, that will go on to positively impact many thousands more young people! There is so much to engage potential corporate partners and donors with.
The successful candidate will have excellent commercial awareness, strong communication and inter-personal skills and a demonstrable track record in achieving income targets. A natural at developing and sustaining trusted relationships, you are excited by developing our approach, generating new brand and corporate partnerships, with creative ideas that link to our charity mission and brand.
Benefits & Culture Package
- Wellbeing and Team focussed culture, with events, socials and ‘away days’ in work time
- Diverse and Inclusive Workplace with Shared Decision Making processes eg policies, strategy, new projects and events etc
- London Fivefields office ‘perks’ – social offer across building, lunch and learns, free fruit, breakfast bar, hot drinks, etc
- A working environment that enables flexible working arrangements (hours, days, location), providing the needs of the organisation are met, including:
- A 35 hour working week (at full time) / Condensed hours/reduced working week / Hybrid working offer for relevant roles
- A generous holiday entitlement of: 25 days holiday + bank holidays + 3 discretionary days between Christmas and New Year + 2 personal days for well-being (at FTE)
- Opportunities for career progression including sabbatical leave, individual training budgets, e-learning platform, structured talent progression, reflective supervision, and appraisal.
- Generous and flexible maternity, paternity and shared leave arrangements.
- Employee Assistance Programme (counselling, advice, legal line etc)
- An 8% pension with NEST (3% employer contribution and 5% employee contribution).
Flexibility, Travel and Workspace - We know that both flexibility, relationship development and the time to really understand our work and impact is vitally important in this role. You will need to travel around London and South East for partnership meetings, team meetings and events to build relationships to generate income and support for the charity. We support a flexible approach to the times you work and where from, providing the needs of the role are met.
You can either base yourself from your home (ideally London/South east or nearby due to the nature of the role) or from our lovely new office at Fivefields, right by Victoria station or from a workspace in Worthing or Brighton.
Equal Opportunities: We are committed to equal opportunities and welcome applications from all sections of the community, especially those who are underrepresented in charities. We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as differently abled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Margins Project, Union Chapel’s Frontline charity, work with people who are homeless or who are at risk of homelessness and helps address pertinent social justice issues these communities face.
The charity runs three integrated programmes:
• a community drop-in programme providing access to nutritious hot meals, and limited access to showers & laundry services.
• advice and engagement programme providing one-to-one as well as group advice service on benefits and housing, and onward referrals to pertinent services.
• support employment programme offers a paid catering training to 10 people who have had experience of homelessness, substance misuse, mental ill-health, and or imprisonment.
Our range of services are designed to help guests (service users) at varying stages, from having no roof over their head to getting back into employment.
This role offers an opportunity for an experienced adviser to help shape and evolve Margins services. Experiences on the ground at the drop-in programme inform the charity’s strategic direction. The role will involve expanding our partner network to link into pertinent statutory and other charitable organisations that provide services that will help our guests with their housing, substance misuse, recidivism, and mental health challenges.
We work closely with people on an individual case work basis to get guests off the streets, into hostels or temporary accommodation where possible, and work with private and social landlords on a range of issues. We support and represent the people we work with on the phone and in person, including at the council, the doctors, the job centre, and benefits tribunals.
Our drop-ins run on Mondays and Wednesdays 11:00am to 1:00pm where attendance is currently from 65 to 75 guests. The advice and engagement worker works more intensively with smaller numbers of up to 20. The demand for more follow up work and advocacy support has been increasing over the last two years and this in-house advice worker is critical for this demand.
Working collaboratively with the Drop-in Community worker (currently vacant), the head chef, and a small group of dedicated volunteers, you will be responsible for the support of a caseload of guests, some with complex needs, and will undertake key work responsibilities including registering the guests, identifying their housing, benefit and personal needs and conducting all necessary follow ups including occasional advocacy support, where deemed necessary.
Job Title: ADVICE AND ENGAGEMENT WORKER
Responsible to: Head of Margins
Location: Margins Offices at Union Chapel, Islington, London
Salary: £32,500 - £35,000
Terms: Full time 37.5 hours per week with 1 hour unpaid for lunch.
Three-month probation, two months’ notice.
23 days annual leave + bank holidays. Workplace pension scheme (NEST)
Start date: May 2024
Purpose of Job:
• To advise and assist guests (service users) with benefit claims and related issues, e.g., Housing Benefit, DLA, PIP, Income Support, ESA, Universal Credit, and other benefits. In particular, assisting them to claim Housing Benefit and UC to reduce risk of rent arrears.
• To develop significant contact and liaison with comparable housing and benefits advice organisations.
• To encourage guests engage with Margins activities, and where practicable, with the wider Union Chapel activities.
• To develop, facilitate and deliver group advice workshops/training programmes and open discussions forums to engage guests who historically do not engage with Union Chapel.
• To Refer Margins guests to relevant internal and external services.
• In liaison with the head of Margins and the chef to refer potential candidates to Margins’ Supported Employment Programme.
The Advice and Engagement Worker will have an active role in identifying and engaging guests as well as referring potential candidates to the Supported Employment Programme, a programme anticipated to expand beyond its current services in Margins catering.
Responsible For:
• Working with caseload of guests
• With the support of drop-in services community worker (currently vacant) to ensure the smooth running of the drop-in services
• Identifying opportunities to improve services both at a project and organisational level.
• Assist the Head of Margins in ensuring that the Margins Project remains GDPR compliant.
• Represent the organisation effectively internally and externally.
• Working in partnership with statutory and other charities to deliver co-ordinated support to guests.
• Identify relevant training opportunities in capacity building.
• Initial liaison with and acting as the first referral contact for the Supported Employment Programme
Key Duties:
• To encourage and assist guests achieve the maximum income from benefits to which they are entitled to, and to refer to relevant support services such as mental health, social services, community support.
• To advise guests on basic budgeting and where applicable to refer to Tenancy Support Officers or outside agencies for more complex help.
• To liaise closely with local authorities, social, and private landlords to try to achieve the best outcome for our guests.
• To identify if the guest is accessioning the right benefit that will support their long-term wellbeing.
• To support newly arrived refugees with their housing and benefit advice needs.
• To actively assist guests with formal appeals against Local Authority, DWP and HMRC decisions regarding benefit entitlement. Representing at Appeal Tribunals.
• To signpost guests to resources that can assist them in finding work.
• When needed, signposting guests to specialist providers in mental health or drug and alcohol support services.
• To Support guests on paying their rent, including providing advice on benefits and debt management.
• To Address breaches of occupancy agreements and develop strategies that would prevent and avoid eviction.
• To assist guests with backdated claims for Benefit by supporting their applications through to completion.
• To ensure all guests’ files are up-to-date and that data is captured on our management system.
• To provide written reports and statistics as and when requested.
• To attend supervision, training, and meetings as and when required.
• To provide advocacy support to guests as and when required.
PERSON SPECIFICATION
Essential:
• Good knowledge of the benefits system, including Universal Credit.
• Experience of working with homeless and marginalised people and understanding of the issues that face them.
• Experience of working or collaborating with people with mental health issues.
• Experience of working with refugees and their needs.
• Ability to manage challenging behaviours.
• Embrace a strength-based approach.
• A clear understanding of professional boundaries.
• A knowledge of the best practice in Safeguarding Adult procedures.
• Excellent written and oral communication skill.
• Ability to work proactively as part of a team.
• Ability to plan, manage and action follow-ups on time and manage and contain workload.
• Proficient in IT skills and competence in Microsoft Office applications.
• Committed to personal and professional development through ongoing training.
Desirable:
• Minimum of 3 years’ experience of providing advice to vulnerable groups
• Experience of delivering provision for the benefit of vulnerable backgrounds
Equal Opportunities:
• Ensure consistent and effective implementation of Union Chapel Equal Opportunities & Diversity policy and procedures.
• Positively promote an environment which respects and values the diversity of staff, volunteers, and Guests.
This is a guide to the nature of the work required of the Advice and Engagement Worker. It is therefore not comprehensive or restrictive and may be reviewed with the postholder and the line manager from time to time. The post holder may undertake any other reasonable duties within the capabilities and scope of the post as specified by their line manager. In such circumstances appropriate training will be provided.
How to apply
Please apply with your CV and a support statement, both no more than two pages, outlining your skills and experiences to meet the criteria of the role, why you want to work for Union Chapel Project and your availability to start with “Advice and Engagement Worker” in the subject line. Please also complete our Equal Opportunities Form.
Closing date: Tuesday 30 April 2024, 8am
Interviews will take place w/c 13 May 2024
The client requests no contact from agencies or media sales.