Individual giving specialist jobs

Advocate

Part-time: 18.5 hours per week

Band E | £24,915 FTE | £12,457 actual salary + benefits

Hospital based with an element of home working

We have an exciting opportunity for an empathetic and caring individual to join the Patients’ Representative Service working across both Queen’s Medical Centre and Nottingham City Hospital, supporting older and vulnerable people.

Do you have the skills to represent, advocate and support people and their families, enabling them to make informed decisions around a wide variety of issues? Would you like a busy and diverse role which sees you working in hospitals, liaising with statutory and 3rd party organisations to help older and vulnerable people achieve their desired outcomes and get their voices heard? If so, we’d like to hear from you!

Candidates should have a good understanding of the needs and concerns of older and/or vulnerable people. You will be self-motivated, yet a team player, with excellent communication, organisational and strong IT skills, and be committed to the values of Age UK Notts. Experience of providing advocacy is not essential as full training will be given.

As an employee of Age UK Nottingham & Nottinghamshire, you will be eligible for our attractive package which includes 24 days annual leave (Pro Rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.

Download the job description for full details and follow the link below to apply on our jobs page.

Closing date: 9.00am on Monday, 8th December 2025.

Age UK Notts promotes equality and diversity.

Registered Charity Number: 1067881

About the role:

This is a chance to stand alongside women experiencing multiple disadvantage such as violence against women and girls (VAWG), mental health challenges, substance misuse, offending behaviour, and physical health barriers. It is a chance to be part of the journey where safety, choice and confidence begin to return. In our Camden women’s accommodation service, you’ll build trusting relationships through gender and trauma informed support, working collaboratively with each woman to shape a pathway that reflects her strengths, priorities and hopes for the future. You’ll work closely with specialist partners and engage in multi-agency forums like MARAC to help reduce harm and create space for recovery, stability and new beginnings.

Each day will look different. You may be supporting someone to reconnect with education or work, linking a client into mental health or substance use services, arranging access to healthcare or encouraging involvement in meaningful activities that rebuild identity and community. Through one-to-one support, group sessions and practical life skills development, you’ll help women sustain their accommodation, strengthen wellbeing and expand their networks and independence.

We’re looking for someone who brings energy, compassion and determination. At Single Homeless Project (SHP), you’ll be backed to grow, with real progression pathways and the opportunity to develop practice across multiple disadvantage. The work you do here will ripple outwards - shaping individual futures, influencing wider systems and helping us continue to drive change for women experiencing homelessness in London.

For roles in our women's services we ask for female only applicants. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• A solid understanding of person-centred approaches, harm minimisation, and trauma-informed care.
• Strong interpersonal skills and the ability to build meaningful relationships with clients, empowering them to engage with community resources and take positive steps forward.
• Flexibility, creativity, and resilience in working with a sometimes challenging and hard-to-engage client group.
• Proven experience and skills in delivering highly personalised assessment and casework, support planning, goal setting, advocacy, and the ability to apply this in a caseload of clients who find it difficult to engage in formal keywork and where there are barriers to accessing statutory support.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 30th November at midnight

Interview Date: Tuesday 9th December online via Microsoft Teams

Please note there will be a second round of interviews for progressed candidates in service in Camden.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Galop, the UK’s leading LGBTQ+ anti-abuse charity, is looking for a passionate and experienced Individual Giving Manager to join their growing team.

This is a unique opportunity to take ownership of a developing Individual Giving programme and shape its future during a pivotal moment for Galop. The charity works at the forefront of supporting LGBTQ+ people who have experienced abuse and violence, including domestic abuse, hate crime, and so-called “conversion practices.” Their work is community-led, trauma-informed, and deeply impactful.

About the Role

Location: Hybrid – London office with flexibility for majority remote working
Salary: £40,000 - £43,000 (including Inner London Weighting)
Contract: Permanent, full-time (35 hours per week)
Application deadline: Monday 1st December

The Individual Giving programme is in its early stages, having launched in October 2023. Some initial foundation-building and activity has been completed, and Galop is now seeking an Individual Giving Manager to develop and grow this function into a key fundraising stream.

This role is ideal for an ambitious fundraiser ready to build a programme from the ground up and motivated by the opportunity to deliver meaningful change for LGBTQ+ communities.

The successful candidate will bring proven experience in Individual Giving and be ready to take the lead on a growing programme. You’ll also have:

• Experience developing and delivering successful Individual Giving strategies.

• Strong knowledge of digital fundraising and supporter journeys.

• Excellent communication and storytelling skills.

• Experience using fundraising databases (Salesforce preferred).

• Understanding of and commitment to LGBTQ+ rights and equity.

• A self-starter mindset and the resilience to thrive in a mission-driven environment.

There is currently no line management responsibility. The role sits within a small, supportive Fundraising and Communications team of three.

Interview Process

The selection process will include a two-stage interview, featuring a panel discussion and a task-based assessment.

Applications are being reviewed on a rolling basis, and the vacancy may close early if sufficient suitable applications are received — early application is strongly encouraged.

How to Apply

To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience.

For a full job description and details on how to apply, please contact Hannah at Harris Hill

As a certified B Corp™ and leading charity recruitment agency, Harris Hill is committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Salary: £40,500
Contract: Permanent – Full Time – 35 hrs per week
Location: Hybrid - London office – 1 day pw
Closing date: Wed 19 November
Benefits: 4% pension, cycle to work scheme, shared parental leave, health and wellbeing benefits

We have a great opportunity for a Senior Individual Giving Officer (Mid Value) for an international development charity that works with animals throughout Asia, Africa, and Latin America.

Reporting to the Supporter Development Manager, this role joins at an exciting time, looking to achieve growth, focusing on digital acquisition.  As part of this exciting role, you will develop committed warm cash and regular online giving supporters, increasing their engagement and income prospects.

This role offers the opportunity to create engaging stewardship material and actively encourage the development of donation relationships. Brooke requires a passionate individual who has excellent communication skills, the skill and knowledge to utilise regular giving and donations and who has a particular interest in animal and community welfare.

To be successful as the Individual Giving Officer (Mid Value), you will need:
 

• Experience of using a range of channels, including mail and email, with a strong understanding of optimising and tracking donations
• Experience developing and delivering mid-value giving programmes and activities
• A passion and knowledge of delivering high-quality supporter experience and supporter engagement development.

If you would like to have an informal discussion, please call Heather on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

 

Are you ready to lead a meaningful programme that connects people’s memories and legacies with lasting impact?

We have an exciting opportunity for a Legacy Giving Manager to shape and deliver our legacy and in-memory strategy, inspiring supporters to see how gifts in Wills and donations made in remembrance can transform lives. This is a wonderful opportunity to lead a talented team, oversee high-quality campaigns, and ensure every supporter experience reflects our values.

Key Responsibilities:

• Develop and deliver the Legacy & In-Memory Giving programme, aligning it with the wider Individual Giving strategy
• Lead and motivate a dedicated team, supporting collaboration and professional growth
• Implement data-driven and audience-led legacy and in-memory marketing campaigns that grow pledger numbers and increase engagement
• Responsible for legacy case management and be the strategic lead for our legacy consultancy partner, ensuring compliance and efficiency
• Support the development and management of stewardship programmes for enquirers, pledgers and in-memory donors, providing sensitive and effective supporter care
• Embed a culture of legacy and in-memory giving increasing awareness and knowledge
• Support the delivery of events to inspire new supporters and strengthen relationships with existing ones
• Monitor performance, analyse results, and use insights to continually enhance the programme

About You:

• Experienced in developing and delivering legacy or individual giving strategies across multiple channels
• Proven experience of team leadership and line management
• Excellent communicator, able to build positive relationships with colleagues, agencies, and solicitors
• Experienced in donor stewardship, with an understanding of how to create meaningful supporter journeys
• Organised and proactive, able to manage multiple projects and deadlines with accuracy and care
• Ability to analyse data and apply insights to improve campaigns and outcomes
• Experienced in budget management, forecasting, and reporting

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

The full job description and further information about working for the MND Association is available in the candidate pack.

Interviews will take place in January 2025.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: Expectation to attend the office 1 day per week, with flexibility to attend more when required. Monthly travel to Northampton is also expected as part of this role.

Fundraising Specialist 

Location: Brighton (Hybrid working available) 

Hours: Part-time, 21 hours/week 

Salary: £18,000 pro rata (£30,000 FTE) 

Contract Type: Permanent 

Application Deadline: 30/11/25 

Contact: Sabina Karabasic 

About MindOut 

MindOut is a mental health service run by and for LGBTQ+ people. We work to improve the wellbeing of LGBTQ+ communities, reduce stigma, and promote a culture of positive mental health. We are a values-driven charity with a national reach and a strong reputation for impactful, inclusive services. 

The Role 

We’re looking for a passionate and experienced Fundraising Specialist to help us grow and diversify our income streams. You’ll play a key role in securing sustainable funding to support our life-changing services, working closely with the Charity Director, Board of Trustees, and wider team. 

This is an exciting opportunity to join a dynamic organisation and make a lasting difference in LGBTQ+ mental health. 

Key Responsibilities 

• Develop and implement fundraising strategies and campaigns. 

• Build relationships with donors, trusts, foundations, and corporate partners. 

• Manage donor platforms and systems (Donorfy). 

• Plan and deliver fundraising events and community engagement activities. 

• Support marketing and communications to amplify fundraising efforts. 

• Contribute to financial planning, reporting, and compliance. 

• Recruit and support volunteers for income generation activities. 

About You 

We’re looking for someone who: 

• Has lived or professional experience of LGBTQ+ identities and intersectionality. 

• Brings 5+ years’ experience in fundraising or equivalent transferable skills. 

• Has a proven track record of successful campaigns and donor engagement. 

• Is confident managing multiple income streams and stakeholder relationships. 

• Understands fundraising regulations and best practice. 

• Is highly organised, strategic, and collaborative. 

Why Work with Us? 

• Be part of a nationally recognised LGBTQ+ mental health charity. 

• Flexible hybrid working options. 

• Supportive and inclusive team culture. 

• Opportunities for growth and development. 

How to Apply 

We welcome applications from all backgrounds and are committed to equality, diversity, and anti-discrimination. Interviews will take place on the 8th of December and 9th December. 

We actively welcome applications from people with lived experience of mental health challenges, and from individuals who identify as LGBTQ+, people of colour, disabled, or from other underrepresented communities - your unique perspective and voice are valued here.

Employee Benefits include:

• 29 days annual leave + Bank Holiday
• One day off for your birthday each year
• Flexible working
• Hybrid working
• Access to our EAP (Employee Assistance Programme)
• Up to 5% employer contribution towards your pension

This is a senior leadership position focused on developing and delivering a diocesan Generosity Strategy. You will work closely with clergy, lay leaders, and diocesan staff to foster long-term relationships, increase pledged income, and embed generosity as a core value across the diocese.

This is a unique opportunity to shape the future of generosity in the Diocese of Lincoln. You’ll be part of a supportive team, working in a role that blends strategy, community engagement, and faith-based leadership.

Key Responsibilities

• Develop and implement a diocesan Generosity Strategy
• Promote the Parish Giving Scheme and contactless giving
• Build relationships with parishes, treasurers, and deanery partnerships
• Lead and manage the generosity team, including professional development
• Serve as a key liaison between parishes and the bishop
• Deliver regular reports to diocesan committees and parishes
• Implement and oversee donor management systems and CRM tools
• Collaborate with the National Giving Team and generosity professionals

This is a key role within our team dedicated to delivering outstanding customer service. You will be the first point of contact for all of Stewardship’s customers, especially those using our giving platform. In this role, your customer service expertise will shine as you understand client needs, assist with a diverse range of enquiries, and resolve issues promptly to deliver an exceptional and joyful experience for every customer that brings our mission and values to life.

We’re looking for a warm, customer-focused individual who is passionate about delivering great service, creating meaningful connection with Stewardship’s customers and prospective customers, and helping those we serve be the best stewards of the resources God gives them.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Fundraising Development Executive / Swyddog Datblygu Codi Arian

Salary: £28,000

Working Hours:  35 hours per week with flexible working

Place of work: Home / Cardiff City Centre Head Office (1 day a week minimum Head Office working).

We provide you with the IT equipment you’ll need and for home working you’ll need to have a suitable working area

How to apply: Please email a CV & Cover Letter by the 27 November stating how your experience matches the person specification along with your motivation behind your application. Full details can be found on our Work with Us page on our website.

The Fundraising Development Executive job

An exciting fundraising admin job where your work has a direct impact to help people with cancer. You’ll be joining an experienced and passionate team of changemakers who generate income to support over 190,000 people in Wales living with cancer and beyond.

In this Fundraising Development Executive job you can expect to be doing things like:

Stewarding our individual giving supporters giving them first class service over the phone and electronically or running a supporter process yourself

Being a key player in the day to day running from start to finish of our Individual Giving fundraising projects such as Free Wills campaigns, Lottery, Payroll Giving, Individual Giving and annual raffles campaigns helping develop their growth

Keeping our database and admin systems running smoothly keeping data right and correct, your project plans completed and worked to in a timely way and regular reports ran, written and produced

Understanding and interpreting data to help guide individual giving work and help source corporate clients

To do well in this Fundraising Development Executive role you’ll be able to:

Creatively come up with ideas in the team and communicate them appropriately and seek input from others

Show you’re a solution finder, proactive and adaptable in your supportive style and collaborative way of working with people

Be technically capable using a computer and the internet and confident using the phone, computers and internet to communicate

Communicate confidently to a mixture of groups and individuals and have great interpersonal skills when it comes to working with others

Keep on top of things when it comes to organisation, deadlines, accuracy and delivering quality work

This is an important job where the work you do helps people affected by cancer when they need it most. So, if you could join us and make a difference at Tenovus Cancer Care we can’t wait to hear from you!

Your Staff Benefits

In return you’ll be part of a people orientated culture, make impact through a worthwhile cause and have Staff Benefits such as:

Holidays that increase with length of service

Your birthday off work once you’ve been here for 12 months.

Opportunity to buy up to 10 days of additional annual leave per year

Occupational sick pay after completion of probationary period

Contributory pension scheme

A tailored induction and support programme to help you succeed and excel

An Employee Assistance Programme (EAP) offering access to 24/7 confidential advice and support

The opportunity to participate in staff / volunteer activities to support the wider organisation

The opportunity to learn from, grow with, support and develop people who volunteer with US

About us

Around 20,000 people are diagnosed with cancer in Wales every year. We’re proud to support over 10% of those and we want to be there many more.

We give help, hope, and a voice to everyone affected by cancer. We understand how cancer can impact every aspect of life and how it affects families and friends too. Our wide range of services offer information, advice, and specialist support to people living with cancer, and their loved ones.

We’re committed to listening to the real experiences of people affected by cancer in Wales to drive the changes that make a difference.

More about US

At Tenovus Cancer Care we’re committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We’re proud to be an equal opportunities employer who does not discriminate based on the Equality Act 2010’s Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.

When our people talk about working here they’re proud to reflect our values. They’ll use words such as friendly, fun and welcoming to describe their experience and love our work culture around job flexibility. As well as it being a nice place to work for a good cause the staff benefits are good. On top of the above we’ve got a stylish Head Office in the heart of Cardiff and things to support you in and out of work like an interactive induction programme, an accessible Learning Platform, development opportunities and experienced managers. We also have a Staff Social Committee who organise regular get togethers!

Your Personal Data

We’re committed to being transparent about how we collect and use that data and to meeting our data protection obligations and you can find full details about this in our Job Application Privacy Notice here on our Work for us page on the Tenovus Cancer website.

Should you have any queries regarding the use of your personal data, please contact us

We have a new opportunity for a Customer Service Delivery Specialist to join our Customer Service Management Centre (CSMC) Team based in either Hertford or Basingstoke. 

You'll need to be able to come in to the office regularly during your initial training, but we'll offer more hybrid working as you grow in confidence. 

This is a full time permanent role where we are offering a starting salary of £32,000 - £38,000 depending on experience.

The role:

As our Customer Service Delivery Specialist, you will play a pivotal role in transforming how we engage with our customers. You'll provide support in the delivery of our customer choice/digital strategies, ensuring a seamless, consistent experience across all of our channels. 

You'll be using your analytical skills to look at our data, identify trends and map our customer journey. Constantly looking for ways to improve our our customers omni-channel experience. This is an exciting opportunity to be part of making a real difference to our service delivery.

What we are looking for:

Someone who is passionate about delivering first class customer service with an ability to analyse and interpret data. You'll constantly analyse our data to tell a story and drive service improvements. Experience of collaborative working with key stakeholders is key to providing a unified customer experience.

Your additional skills:

• An understanding of working in a contact centre environment with an omnichannel strategy
• Exceptional communication skills, building rapport with a wide range of internal and external stakeholders will be crucial
• The ability to handle challenging customer situations with empathy, professionalism, and resilience
• Knowledge of relevant housing legislation, regulations, and best practices, with a commitment to ensuring compliance and safeguarding procedures

What we can offer you

As a member of the Customer Services Team you will be part of a friendly, dynamic and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Enhanced maternity/adoption pay 
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

About us

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we have over 200,000 customers, provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Make a real difference in the lives of asylum seekers and newly recognised refugees! Join New Citizens’ Gateway as an Outreach Project Manager and lead the delivery of vital frontline support to people residing in temporary accommodation across five hotels in Barnet. You will oversee a dedicated outreach team working to reduce isolation, improve wellbeing, and empower individuals seeking asylum.

We offer a supportive working environment with excellent benefits including:

• 6% employer pension contribution
• 35 days annual leave (including bank holidays)
• Ongoing training and professional development opportunities

New Citizens’ Gateway (NCG) is an independent, registered charity working to reduce health inequalities, combat social exclusion and poverty, and support the integration and independence of refugees and asylum seekers.

We are seeking a highly motivated and experienced Outreach Project Manager to lead our outreach service. This role is responsible for managing outreach staff, coordinating support across multiple hotel sites, ensuring compliance with safeguarding and quality standards, and providing specialist guidance to the team on complex client issues.

The successful candidate will have at least two years’ project management experience and direct experience supporting refugees and asylum seekers, with strong communication and organisational skills. Ability to speak a community language is desirable.

New Citizens’ Gateway is committed to equality, diversity, and creating a workplace that values lived experience. We welcome applications from people of refugee background and others with direct experience of the issues our clients face.

Closing date: 10/12/2025  Interview date: 15/12/2025 (please keep this date free)

Practice Specialist (experienced social worker)

§  Salary: £46,920 or £49,980 (London based) 

§  Contract: 6 to 9-month fixed term contract

§  Working pattern: Full time, 37.5 hours a week

§  Location:  Hybrid/homeworking

§  Due to travel across London and South East, you will be based in London or Southeast. You’ll be expected to attend our London office, in Chancery Lane/Farringdon or London venue at least 2 days a month, with flexibility.

§  Closing date: 5 pm, Monday 1st December 2025

§  Interview dates: 10th and 12th December 2025

We are looking for a dynamic and highly motivated professional to join our Practice Specialist team, working within our Programme team.

Practice Specialists play a crucial role in preparing Think Ahead participants to become outstanding social workers. This is an exciting opportunity for an experienced social worker to maintain links with frontline practice and practice education, with development opportunities for teaching delivery, and coaching and mentoring others. Each Practice Specialist will have responsibility for a number of Think Ahead units (groups of 4-6 participants based in the same organisation), ensuring that participants receive an outstanding practice learning experience, and that there is effective delivery of our innovative curriculum in the practice environment provided by the NHS Trusts and Local Authorities that we partner with. 

 As Practice Specialist you will:

· Manage the implementation of the programme across host organisations ensuring quality placements and that the academic and practice components are brought together effectively. This will include visiting units of participants on placement, and virtually unit meetings. 

· Support development of CSW’s through regular coaching, supervision and training.

· Establish strong relationships with all relevant key contacts across our partner NHS trust and local authorities, holding regular meetings to quality assure the programme and develop our partnerships. 

· Provide specialist professional social work expertise to the Think Ahead team bringing experience and knowledge of frontline practice.

Who we’re looking for

The ideal candidate will be an experienced social worker and practice educator, that has experience of working within mental health and has a proven record of accomplishment of developing and supporting social workers. We are also looking for someone with experience and confidence in delivering training and is willing and motivated to get involved in this evolving area of the charity. 

What we can offer you

We offer excellent employee benefits, including generous annual leave entitlement (28 days) plus additional office closure over Christmas, enhanced family-friendly leave, flexible working around our core hours of 10am to 4pm, a matched pension scheme with up to 7% employer contributions, an employee assistance programme and more. 

How to apply 

Download the candidate pack from our website.

Please provide a CV and a supporting statement (max 2 pages) outlining your fit for the role based on the person specification in the candidate pack and email these to us, together with the completed Equality and Diversity questionnaire.

We will use both the CV and the supporting statement to enable us to shortlist for interview. Unfortunately, we will not be able to consider any applications that do not address how the candidate meets the person specification in the supporting statement.

Salary: £30,000 - £32,700
Contract: Fixed-term (18 months)
Location: London Hybrid
Deadline: 24th November 
Benefits: Flexible working, health and wellbeing support, Simplyhealth cash plan, generous pension (up to 10%), life assurance, and more

We are delighted to be working with the amazing Arthritis UK as they look for a Supporter Journey Officer to join their Innovative and Performance team on a fixed-term contract. This is a fantastic opportunity to help shape how the charity engages with its supporters, ensuring they feel valued and inspired to take action in the fight against arthritis.

In this role, you’ll assist the Supporter Journey Manager in developing and delivering an inspiring and impactful programme of stewardship for Arthritis UK’s contactable community. You’ll play a key part in creating integrated supporter journeys that build loyalty and inspire action, managing communications across multiple channels including email, post, and SMS.

You’ll also work collaboratively with colleagues across the Income and Engagement directorate to embed a fundraising and engagement culture, optimise supporter experiences, and provide insight-led evaluation to support future development.

To be successful as the Supporter Journey Officer, you will need:

• Experience writing in different styles and producing content for varied audiences
• Proven ability to deliver audience-focused engagement strategies and communications
• Strong data analysis and problem-solving skills with an insight-led approach

If you would like to have an informal chat or discuss this role in more detail, please give us a call and ask to speak to Jake with the job reference 2754.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

We are The Trust Partnership; a fast growing and innovative social enterprise helping charitable foundations and almshouses to be better managed and to use their resources more effectively for the benefit of the wider public.  In short, we are having a big impact in philanthropy sector. 

We are excited that we’ve not only been able to build a thriving business, but to do so on strong ethical foundations. The way we look after our staff, our clients and other stakeholders is important to us. We believe it’s possible to be a good business and a profitable one at the same time.

We are looking for someone special to join our growing business. You will be responsible for a portfolio of trusts who require clerking and supported by specialists in grantmaking and administration.  Experience of working with boards of Trustees is essential.

You need to be able to access London easily, sometimes at short notice.Occasional visits to our office in Gloucestershire will also be necessary. You will also be required to undertake a DBS check.

We are looking for a motivated individual with an exemplary work ethic and a professional attitude.  Accuracy is essential and an eye for detail that is balanced with an ability to see the bigger picture. Respect, integrity and emotional awareness are central to the role.

Working with us you will receive the following benefits

·Career progression opportunities 

·Flexible working environment 

·Professional development

·Membership of an employee benefits platform

·Charitable Giving matching up to £200 per annum

·25 days’ holiday per annum plus Bank holidays (FTE)

·Christmas shutdown (included in above)

·Additional day’s contractual leave entitlement after each fifth year of service (up to a total of six days)

·Eyecare voucher scheme.