Engagement officer jobs in Tadley, hampshire

The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role Flood Engagement Officer – Thames Valley. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding.

Key Details:

• Location: Home-based (Thames Valley), with regular travel across the Thames Valley including evening meetings and occasional overnight stays.
• Hours: Full-time, 37.5 hours per week
• Salary: £24,784.56 per annum rising to £27,840.90 travel expenses covered
• Contract: Permanent
• Benefits: 30 days annual leave including bank holidays, a day off for your birthday, auto-enrolment pension scheme, learning and development opportunities.
• Closing Date: Sunday 14th June 2026 (Midnight). Early application is encouraged as the position may close earlier if sufficient applications are received.

Role Overview:

The Flood Engagement Officer will support the Thames Valley community engagement team, reporting to a Community Engagement Manager. Your primary responsibility will be to work closely with communities to support them in tackling flooding risks.

Key Responsibilities:

• Community Project Delivery: Lead and support the implementation of projects focused on flood risk management.
• Community Engagement: Engage and empower at-risk communities, ensuring they have the tools and information to co-create solutions to flood risks.
• Stakeholder Management: Build and maintain relationships with key community stakeholders and partners.
• Data Management: Provide data to help evaluate and support engagement activities.
• Support the Senior Team: Assist in broader tasks and activities as required by the senior team.

About You:

The ideal candidate will be:

• Empathetic: Understand the challenges faced by those at risk of flooding and help to work with communities and agencies to provide practical solutions.
• Organized and Flexible: Able to prioritize tasks and travel extensively across the region, including evenings and occasional overnight stays.
• Collaborative: A team player with a solution-focused mindset.
• Skilled in Engagement: Experience or an interest in community engagement and building relationships.
• Driving Licence: Full driving licence and access to a car are essential due to the travel requirements.

You must also be a resident of the UK with the right to work in the UK.

About the National Flood Forum:

The NFF is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.

This role plays a pivotal part in delivering that mission by leading and developing meaningful involvement opportunities for our community. You will lead key involvement programmes such as our Young Ambassadors and Involvement Champions, empowering people affected by brain tumours to share their experiences, influence our work and connect with others. You will build strong, inclusive networks that ensure diverse voices are represented and actively engaged across the organisation. Your work will champion lived experience and ensure involvement remains at the heart of everything we do.

WHAT WE'RE LOOKING FOR:

An experienced involvement professional who thrives in a fast-paced environment and brings strong communication and relationship-building skills. You’ll have a solid track record in managing programmes and delivering high-quality, inclusive involvement opportunities. Confident working with diverse communities, you’ll be passionate about amplifying lived experience and driving impact. Experience of working with young people is highly desirable, along with the ability to support and inspire others to contribute meaningfully and shape our work

KEY ACCOUNTABILITIES:

· Lead the delivery of the Young Ambassador Involvement Champion Programmes, including recruitment, onboarding, events, training and ongoing support

· Coordinate and deliver regular meetings, activities and development opportunities for Young Ambassadors and Involvement Champions

· Build trusted relationships with programme participants, ensuring a positive and meaningful experience

· Support the ongoing development and improvement of involvement programmes, using feedback and learning

· Manage research involvement activity, coordinating opportunities for lived experience contributors to support projects

· Deliver workshops, events and co-production activities with a range of stakeholders, including young people

· Provide practical advice and support to colleagues to help embed involvement in their work

· Ensure all involvement activity is accessible and designed to meet to the needs of people affected by brain tumours, including those with cognitive, physical and communication challenges, removing barriers so everyone can participate meaningfully

· Plan and facilitate focus groups using inclusive, trauma-informed approaches to gather meaningful lived experience input

· Design and deliver qualitative surveys that are accessible and engaging, ensuring high-quality responses from a diverse range of participants

· Analyse qualitative data from involvement activities and surveys, identifying key themes and insights to inform service improvement and organisational work

· Proactively identify and address inequalities in involvement, ensuring underrepresented and marginalised groups have equitable opportunities to take part and influence change

· Track activity and contribute to reporting, helping demonstrate the impact and value of involvement

The chosen candidate will ideally be based in Hertfordshire, and any travel expenses from within the county will be covered.

This is a fixed-term contract for 9 months, with a possible 3 month extension.

About Us

Healthwatch Hertfordshire are an independent champion for people who use health and social care services. Being a values-driven organisation with a national reputation for our research and engagement work, we are here to find out what matters to local people and help ensure their views shape the support they need.

Our purpose is to help make care better for people by improving how services are run now and in the future. We have an ambitious vision to ensure that health and social care work for everyone.

The Role:

We are looking for someone who enjoys talking to people, listening to their experiences, and turning those conversations into meaningful change.

You will gather evidence from Hertfordshire residents about their experiences of health and social care services, analyse the findings, and produce clear insight driven reports that drive service improvement through insightful recommendations, and partnership with decision makers.

The broader health and social care landscape is actively changing around us, and we need someone who can work flexibly, respond to changing needs, and stay confident and calm during change – making sure our values and duties to the public are successfully delivered.

Responsibilities

• Building relationships with local residents, including those from underserved and marginalised communities
• Running focus groups, surveys, and engagement events
• Engaging with senior stakeholders (internally, NHS, county council, voluntary sector)
• Managing research and engagement projects from start to finish
• Writing clear, practical reports and insights
• Presenting findings and recommendations

Essential Criteria

• You live in or near Hertfordshire and can travel regularly across the county
• You are confident and experienced communicating with the public, diverse communities, and senior leaders
• You have experience designing and delivering research questions, running focus groups, and crafting and analysing survey data
• You can write clear, engaging reports for health and care decision makers and the broader public, drawing recommendations from the insights

Skills and Experience

• Ability to scope, design, organise, deliver, and analyse insight from focus groups and online surveys
• Experience of engaging directly with members of the public to gather insights
• Talking to people from a wide range of communities
• Good organisation and project management skills
• Strong written and verbal communication
• Ability to work collaboratively and in a flexible and agile way

If you do not meet the entire criteria but believe you have preferential experience and transferable skills, we welcome you to apply.

To Apply

Please submit your CV and a tailored covering letter to Louis Eastwell of Hire Purpose, before 23:59 on Sunday 31st May 2026.

You are welcome to initially submit a CV prior to completing a covering letter.

Louis is exclusively managing this recruitment campaign and will be speaking with all longlisted candidates prior to a formal interview with Healthwatch Hertfordshire.

Application Guidance:

A tailored covering letter highlighting how you meet the essential requirements of the role, outlining your relevant experience, skills, attributes, and your motivation for applying and supporting Healthwatch Hertfordshire’s mission.

Hire Purpose champions inclusive recruitment.

We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity, and inclusion.

Hire Purpose is also proudly a B Corp certified business that has met B Lab UK’s high standards of social and environmental performance, transparency, and accountability.