Adult training development officer jobs

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)

Contract type: Full Time, Permanent 

Hours: 37.5 hours

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. 

As part of this role, you will be required to participate in an out-of-hours on call rota

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 9 July 2026

Iterview Dates: 15 and 16 July 2026

We're looking for a passionate, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Brent. No personal care or experience is required, just the right values

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
This role will be based at for Pound Lane, which is a high complex needs 24-hour service with same shift pattern.

The working pattern for this role is: - 5 days a week, working over a seven day pattern, weekends included. Shift pattern 8am-4am and late shift 1.30pm-9.30pm

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Job Title - Health Consultant

Contract - Permanent

Hours - 21 hours per week

Salary - £31,920 per annum (£53,200 FTE)

Location - Coram Campus, London – hybrid of office and home working. Occasional travel to other venues in the UK is required

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

CoramBAAF is the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.

Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.

Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.

Health Consultant Role

This role is an essential part of CoramBAAF’s multi-disciplinary offer for CoramBAAF members, providing expertise, knowledge and experience of health practice and policy within Adoption, Kinship and Foster care. Key responsibilities include

• Providing leadership and direction in respect of CoramBAAF’s goal to promote positive health outcomes for care experienced children and young people including adopted children and children in kinship care.

• Developing policy and good practice guidance for health and social care professionals and services in a multi-disciplinary context.

• Facilitating the CoramBAAF Health Group and the Health Advisory Committee and ensure that the work of the health group continuously develops to meet the first two objectives.
• Working in partnership alongside the CoramBAAF’s existing health consultant

As a professional membership organisation CoramBAAF is responsible for delivering high quality research-based policy advice and briefing updates to its members and other relevant stakeholders, including central and local government. This role sits within the policy, research and development (PRD) team. The PRD team is led by the Managing Director of policy, research and development and consists of consultants who specialise in different forms of family placement from an interdisciplinary perspective including social work, legal, health and research. Core to the team’s role is the contribution to membership services and products, including publications, conferences, briefings, practice notes and forms. The team also convenes a number of advisory committees and special interest groups that support and feed into these primary functions.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 27th July 2026 at 11:59pm

Interview Date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Manager - Young Lives & Families
Pay: £37,650 - £41,250 per annum
Hours: Full-time. 35 hours a week
Work Pattern: Monday to Friday, 9am to 5pm 
Contract Period: Permanent
Location: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF

About Action on Disability

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.

AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.

We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living.

Purpose of the Role

The Manager for Young Lives & Families and Independent Living Advice & Support provides operational leadership and coordination across both departments.

The postholder supervises project leads, ensures effective, person-centred service delivery, and maintains quality, compliance and accountability in line with AoD’s values and the Social Model of Disability.

Working closely with the Chief Operating Officer, the Manager supports planning, performance monitoring, budgeting and partnership development to ensure services for Disabled children, young people, adults and families are delivered to a high standard and meet contractual outcomes.

Main Responsibilities

1. Provide clear, supportive day-to-day leadership across both departments, ensuring that services meet organisational and contractual requirements.

2. Supervise and support the project leads for Youth, Supported Internships (H&F and K&C), Welfare Benefits Advice and Direct Payments Support.

3. Coordinate delivery to ensure that all activities are inclusive, accessible and informed by the Social Model of Disability.

4. Oversee compliance with statutory, contractual and safeguarding requirements, maintaining accurate monitoring and quality-assurance systems.

5. Manage departmental budgets within agreed limits and contribute to forecasting, reporting and value-for-money reviews.

6. Prepare and submit funding applications and tender bids, in conjunction with the Chief Operating Officer, ensuring proposals are evidence-based and aligned with AoD’s strategic priorities.

7. Lead regular team meetings, supervision and appraisals; set clear objectives and support staff development.

8. Build and maintain effective partnerships with local authorities, schools, colleges, employers and community organisations to strengthen outcomes.

9. Support project leads with data collection, outcome reporting and evaluation (including use of Salesforce or other systems).

10.  Promote co-production and participation by Disabled people in service design, delivery and review.

11.  Contribute to planning and service improvement initiatives, identifying opportunities to enhance delivery and efficiency.

12.  Represent AoD positively at external meetings, networks and events, promoting our vision, values and expertise.

13.  Work collaboratively with other AoD departments to encourage cross-organisational learning and shared practice.

General Responsibilities

• Work in line with AoD’s aims, values and the Social Model of Disability.
• Follow AoD’s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection.
• Actively contribute to team meetings, supervision and training.
• Promote AoD’s services and values to partners, employers and the wider community.
• Be flexible and willing to carry out other tasks that support the smooth running of the service.

Organisational responsibilities

All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will:

• Work in line with AoD’s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work.
• Follow AoD’s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality.
• Promote and represent AoD positively to partners, employers, funders and members of the public.
• Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services.
• Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals.
• Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use.
• Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities.
• Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others.
• Uphold AoD’s commitment to being a DPO led by and for Disabled people.

In return we offer

• 25 days annual leave (pro rata), rising to 30 days after 5 years’ service
• Life Assurance (1x salary if enrolled in the auto-enrolment pension)
• Company sick pay (2 weeks after 6 months’ service; 1 month after 12 months)
• 2 weeks Disability Leave pay
• Employee Assistance Programme

Additional Information

• Some evening or weekend work may occasionally be required.
• An enhanced DBS check will be required.
• Travel across Greater London will be required; travel expenses reimbursed according to policy.
• Managers are expected to work on-site at AoD for at least four days per week (full-time equivalent).

Closing Date: 24th July
Interview Dates: 4-6th August
N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People’s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment.

No agencies please.

Lead a vibrant community hub where every day makes a difference. Help shape a safe, welcoming space that brings people together and generates real impact.

We’re looking for a dynamic and hands-on Community Centre Manager to take the lead in running a thriving, multi-use community facility. This is not just a management role – it’s an opportunity to build relationships, create opportunities, and play a central role in the life of a diverse and growing community.

As the driving force behind the centre, you’ll oversee day-to-day operations, lead a dedicated team, and ensure the space delivers high-quality services while remaining financially sustainable. You’ll have the autonomy to identify new income opportunities, strengthen partnerships, and continuously improve how the centre serves its users.

This role is ideal for someone who enjoys variety – from managing facilities, budgets, and compliance, to engaging with local residents, tenants, and stakeholders. No two days will be the same, and your impact will be visible across everything from the condition of the building to the experiences of the people who use it.

What you’ll be doing

• Leading and supporting a small  team, creating a positive and high-performing working environment
• Managing the day-to-day running of the centre, ensuring it is welcoming, safe, and efficient
• Driving income through room hire, bookings, and identifying new opportunities
• Overseeing facilities, maintenance, and contractor relationships
• Taking ownership of health & safety, safeguarding, and compliance across the site
• Managing budgets, monitoring performance, and ensuring value for money
• Building strong relationships with tenants, partners, and the wider community

Why this role stands out

• A genuine opportunity to shape and influence a vital community asset
• A varied role combining leadership, operations, and community engagement
• The chance to make a visible difference to people’s lives locally
• A supportive environment with scope to introduce new ideas and improvements

We’re looking for someone who:

• Has experience managing a community facility, public building, or similar environment
• Brings strong leadership skills and enjoys developing and motivating teams
• Is confident managing operations, compliance, and competing priorities
• Understands how to balance community impact with financial sustainability
• Builds relationships easily and thrives in a people-focused role

If you’re looking for a role where you can lead, influence, and make a meaningful impact every day, we’d love to hear from you.

Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)

Location: The Gaia Centre (Lambeth, London)
Salary: £23,085.69 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent 

Hours: 30 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota. Operating hours of the service 8am- 6pm Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover duty shifts.

We are recruiting for a Duty Independent Gender Violence Advocate (IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support, guidance and advice to survivors across all risk levels and their children.

In this role the Duty IGVA is a part of a busy team. The Duty IGVA will be the first point of contact for survivors who have been referred to the Gaia Centre by other professionals. The Duty IGVA also will be responsible for processing any self-referrals of individuals contacting the service and wishing to access support. The Duty IGVA will be responsible for responding to daily enquiries from partnership agencies, public and impacted individuals over the phone and email.

In some circumstances the Duty IGVA will be contacting survivors directly to assess their level of risk and needs to ensure eligibility. The Duty IGVA will be responsible for carrying out and implementing safety plans and needs assessments. The Duty IGVA will ensure an effective handover of the case to the relevant team for ongoing support.

The Duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. The Duty IGVA will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety. The jobalso  involves working in a fast-paced environment.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 15 July 2026

Interview Date: 23 and 24 July 2026

MERSEYSIDE YOUTH ASSOCIATION LTD

Is seeking to recruit the following:

Youth Hub Co-ordinator

Hours:

35 per week

(May Include Evening and Weekend Work)

Salary: £33,688 p.a. - MYA Grade 6 Pt. 24

Fixed Term Funded to 31st May 2027

Help Young People Build Brighter Futures – Join MYA as our Youth Hub Co-ordinator

Youth unemployment continues to impact too many young people across Liverpool and Knowsley, leaving them disconnected from opportunities and unsure about their future. We're looking for an experienced and passionate Youth Hub Co-ordinator to lead our Youth Employment Hubs and help change that.

You'll lead a dedicated team, build strong partnerships with employers and local agencies, and ensure young people facing complex barriers can access the support, skills and opportunities they need to thrive.

This is your chance to make a lasting difference, helping young people gain confidence, move into employment, training or education, and create brighter futures for themselves and their communities.

If you're a values-driven leader who believes every young person deserves the opportunity to succeed, we'd love to hear from you. Apply today and be part of making real change happen. 

The successful candidate must hold a relevant qualification to at least Level 4 or above

Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children. 

The above post will be subject to Enhanced Disclosure,

If you are interested in the post please visit our website and complete the online application.

Please note, CV’s will not be accepted and should not be part of your supporting information.

Closing Date for Completed Applications:  Midnight Wednesday 15th July 2026

Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment

Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.

We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.

About the role

This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.

You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.

Key responsibilities

• Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact

• Provide accurate information on issues affecting older people including benefits, housing, care, health and local services

• Carry out structured triage to identify needs, priorities and risks

• Manage expectations clearly and sensitively

• Identify safeguarding concerns and follow organisational procedures

• Make timely referrals to internal services and external partners

• Maintain clear professional boundaries while offering a warm, person-centred response

• Record all contacts accurately and promptly on the organisation’s CRM system

• Maintain clear, concise and professional case notes

• Ensure confidentiality, consent and data protection requirements are met

• Work closely with advisers, service coordinators and partner agencies

• Take part in team meetings, supervision and training

• Keep knowledge up to date on welfare benefits, services and local provision

• Promote Age UK Bromley & Greenwich services positively and professionally

About you

Essential

• Experience in frontline information, advice, triage or high-volume customer contact work

• Confidence handling calls from people who may be distressed, anxious or frustrated

• Strong listening and questioning skills

• Ability to assess urgency and risk and take appropriate action

• Clear verbal and written communication skills

• Experience using a CRM or case management system

• Good general IT skills including email and Microsoft applications

• Understanding of confidentiality, safeguarding and professional boundaries

• Awareness of issues affecting older people and carers

• Commitment to equality, diversity and inclusion

• Empathy, patience and a non-judgemental approach

Desirable

• Experience in the voluntary sector or health and social care

• Knowledge of welfare benefits, housing or adult social care

• Experience of face-to-face advice or reception-based work

• Knowledge of local services in Bromley or Greenwich

What we offer

• 27 days annual leave plus bank holidays (pro rata), including two days over Christmas

• Pension scheme with 5% employee and 3% employer contributions

• Employee Assistance Programme offering 24/7 support

• Supportive team environment with training and development opportunities

If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.

We're looking for a passionate, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Brent. No personal care or experience is required, just the right values

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
This role will be based at for Pound Lane, which is a high complex needs 24-hour service with same shift pattern.

The working pattern for this role is: - 5 days a week, working over a seven day pattern, weekends included. Shift pattern 8am-4am and late shift 1.30pm-9.30pm

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Basingstoke

Salary: £26,805.75 - £27,464.70

Hours per week: 37

Contract Type:Fixed Term Contract until 31st March 2027

Reference Number: STOPDA914

Main Purpose and Scope of the Job:

The work will focus on preventing domestic abuse and breaking the cycle of abuse by providing support for children and young people in the refuge and in the community and supporting children and young people to keep safe.

• Providing support, advice and assistance to women who have experienced domestic violence and abuse and are staying in the refuge.
• Empowering and supporting women to make positive choices.
• Establishing resettlement services to support women to move on from refuge accommodation.
• The post-holder work as part of the refuge team, with clients who live in the refuge after being referred via the Front Door Service

What We Offer:

Time off and Flexibility:

-25 days’ annual leave plus bank holidays (Increasing with service)

-Birthday day off

-Child’s first day of school off

-Option to purchase up to 10 additional days’ leave per year

-Flexible and hybrid working

-Protected time of up to one hour each month

Family-Friendly Benefits:

-Enhanced Maternity, Paternity, Shared Parental and Adoption leave

-IVF Leave

Health and Wellbeing:

-Westfield Health Healthcare Cashback Plan (after probation)

-Westfield Health Personal Health Insurance (after 2 years’ service)

-Employee Assistance Programme

-Eye care vouchers

-Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

Location: Westminster, London

Contract: Permanent, Part-time

Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits. 

Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)

Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)

Closing Date: Monday 10th August 2026

JOB PURPOSE

This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.

As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. 

MAIN DUTIES 

1. Fundraising CRM Project Leadership 

• Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations 

• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. 

• Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid 

• Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.

• Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 

2.CRM and Data Management 

• Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. 

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. 

• Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. 

• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. 

• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. 

• Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. 

• Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. 

• Work with the Marketing and Communications team to help implement soft opt-in 

• Manage one database volunteer to complete database tasks. 

3. Data Selections, Segmentation and Campaign Support 

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. 

• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. 

• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 

4. Reporting and Insight 

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. 

• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. 

• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 

5. Cyber Security 

• Work closely with the IT team to manage security/GDPR of the Fundraising crm 

• Develop knowledge in this area and undertake training as required. 

6. Other Duties: 

• Provide ad-hoc administrative support to the Fundraising and Communications team. 

• Support and attend fundraising events as required. 

GENERAL RESPONSIBILITIES 

• Stay up to date on policies/news/regulations relating to the role 

• Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues 

• Proactively flag any data integrity issues with Line Manager and help develop action plans as required. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator 

• Undertake any other duties that may be required which are commensurate with the role. 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. 

Person Specification:   

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.

EXPERIENCE 

E1 Experience of using a database to accurately enter and manage data

E2 High level skills related to data management and handling

E3 Working extensively with Fundraising CRM system

E4 Implementing policies and procedures

E5 Running reports and analysing data.

E6 Understanding of data protection and GDPR principles

E7 Working with Salesforce, ideally with Administrator certification. (Desirable)

E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)

E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT

E10 Experience of working in the charity sector (Desirable) 

KNOWLEDGE 

K1 Ability to prioritise and organisational skills, remaining calm under pressure

K2 Team working skills with a positive and collaborative approach.

K3 Interpersonal and communication skills, both verbal and written.

K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.

K5 Individual giving and/or other types of fundraising.

K6 Up to date knowledge of GDPR compliance and soft opt-in

K7 Relevant regulations, legislation and professional codes of practice.

K8 IT proficiency, especially Excel, Word and Outlook. 

Do you want to work for an organisation that nurtures and encourages talented employees?

Do you enjoy both the task-focused and strategic elements of charity finance?

Do you want to work for an organisation with a mission to change the trajectories of children’s lives?

TLG’s Finance Manager role could be the role for you!

Title: Finance Manager

Location: Hybrid – TLG’s National Support Centre, West Yorkshire (minimum 40% office-based including Tuesdays)

Salary: £37,066 - £40,090 (FTE)

Hours: Flexible, 30 – 37.5 hours per week (0.8 – 1.0 FTE)

Reporting To: Director of Finance

Contract: Permanent

About TLG

Transforming Lives for Good (TLG) is a Christian children’s wellbeing charity rooted in the conviction that the local church is central to God’s mission of restoration and hope for children and families. Today, through our existing programmes of Early Intervention and Make Lunch, over 220 churches are partnering with TLG, supporting 4,699 children each year, with 1,059 children and family members connecting into the wider support of the church as a place of belonging, care and hope.

About the Role

As we journey towards our vision to bring fullness of life for every child, no matter what struggles they face, we’re looking for a passionate, motivated and mission-driven individual to join our team as Finance Manager. 

The Finance Manager will play a central role in shaping the financial strength and future growth of the charity. As the operational lead for day-to-day finance, you’ll ensure robust financial controls, deliver accurate and timely reporting, and provide clear, strategic insight that empowers leaders across the organisation. Working closely with the Director of Finance, you will be a key voice in safeguarding financial health and driving forward our mission.

As someone who has completed or nearly completed their Accountancy qualification, you will be given responsibility in an environment centred on growth. The Finance Manager will lead a high-performing finance function, bringing expertise across budgeting, forecasting, financial planning, and analysis. You will oversee and continually improve financial systems and processes, ensuring they are efficient, compliant, and fit for a growing organisation with ambitious goals. As you take on this impactful role, we will support and develop you as a leader with sector-leading internal and external training.

Some of the role responsibilities include elements of:

• Financial Management & Reporting
• Budgeting & Planning
• Systems & Processes
• Financial Leadership

Whilst the responsibilities and feel of the role will be familiar to someone with a career in charity finance, the close work with TLG’s commercial subsidiaries, the opportunity to speak strategically in the future of the charity, the focus on career development and the environment of grace and faith encompassing TLG make this role an attractive proposition for anyone who wants to make a difference for Jesus within the finance sector.

About You

You will be a fully or nearly Qualified Accountant who wants to grow in a finance career with an organisation committed to seeing you flourish. You can work well within a high‑performing finance function, bringing strong charity finance experience, excellent technical skills, and the ability to communicate clearly across the organisation, including with department heads throughout the team. You’ll balance strategic oversight with hands‑on delivery of management accounts, budgeting and reporting. Alongside this, you’ll bring an active Christian faith, playing a full part in the spiritual life of the organisation and working sensitively with people of all backgrounds.

Next Steps

For more information about TLG, the role and the person specification, please see the attached Job Pack.

To apply for the position, please click 'How to apply' send a CV and completed Candidate Bio Details Form to Christian Jobs.

If you have any questions, please do not hesitate to contact Joe at Christian Jobs.

Role Purpose

The Relationship Fundraiser will support the Philanthropy Manager to secure and increase income through the charity’s Philanthropy strategy.

The post holder will support with developing a robust pipeline of prospects and will be responsible for managing a portfolio of new and existing major donor relationships. You will be creative and analytical and provide first class research, administration, relationship management and database skills and provide excellent donor stewardship.

Main Responsibilities

· Work with the Philanthropy Manager to prepare and implement creative donor cultivation and stewardship plans to secure new donors and develop current relationships, including:

- Creative cases for support with associated budgets.

- Adapting information for specific donors using different approaches for different audiences.

- Developing engaging thank you letters and reports. 

· Manage an agreed portfolio of mid-value major donor relationships and prospects, with the support of the Philanthropy Manager and deliver excellent stewardship and tailored fundraising proposals.

· Provide timely and high-quality updates to donors on the charity’s activities and impact and value of gifts. Work with the Communications team to ensure that major donor supporters receive engaging and relevant marketing materials.

· Research and identify potential donors to build a strong list of prospects, matching against key fundraising priorities, to maximise opportunities and build a healthy prospect pipeline.

· Develop processes and systems to ensure the effective management of all relevant information, including keeping all records up to date on the CRM database (Sales Force) including all actions, communications and proposals in-line with the monthly KPIs and analyse to identify further opportunities.

· Support your line manager with income tracking and processing, contributing to financial targets, re-forecasts, budgeting and reporting.

· Be an active and supportive member of the Fundraising team and wider CBUK team, contributing to the Fundraising team’s development and targets as well as working collaboratively with colleagues.

· Ensure all associated activities are compliant with charity law, regulatory requirements and best practice, including those of the Data Protection Act and GDPR.

· Develop strong working knowledge of these areas of income generation and the wider fundraising and charity sector.

· Identify and complete relevant training, regularly reviewing relevant press and publications and keeping up to date with industry news.

· Represent the charity at meetings and events as required. This will sometimes require travel within the UK and occasionally an overnight stay.

Person Specification

Education/Professional Qualification

Essential

· Fundraising experience, preferably in a charity environment

· Experience of using a CRM database

· Experience of working with High Net Worth Individuals

· Excellent written and verbal communication skills

· Analytical approach to tasks

· Strong interpersonal skills

· Ability to multi-task and prioritise whilst maintaining excellent attention to detail

· Strong planning and organisation skills

· Strong IT skills with good working knowledge of Microsoft Office programme

· Ability to travel to meetings and events within the UK as required

Desirable

· Experience of using Sales Force database

Please don’t be discouraged from applying if you don’t meet every requirement listed in the person specification. We’d still really like to hear from you and learn more about the experience and strengths you can bring.

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 19th July 2026 at 5pm

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

For further details, please see the Recruitment Pack for this role.

Safenet is part of the Calico Group, an innovative group of companies, working together collaboratively to have a greater impact than they could alone.  Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

Safenet are a well-established Domestic Abuse charity, working to reduce and eliminate domestic abuse and to deliver support services to survivors of domestic abuse across the Northwest of England. 

The Opportunity

As a Domestic Abuse Practitioner, you’ll play a vital role in helping individuals and families affected by domestic abuse take their first steps toward safety, recovery, and independence. You’ll be the first point of contact for those in crisis—offering compassionate, practical, and emotional support that makes a real difference. 

What We’re Looking For

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

• Experience of lone working in a care, support, or housing environment. 

• Ability to manage time and responsibilities with minimal supervision 

• Familiarity with de-escalation techniques and emergency protocols

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.