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We are looking for a dynamic Senior Research & Analysis Officer to manage and deliver information, data, and analysis to help Youth Futures build evidence for impact.
This is an opportunity for a researcher with excellent data analysis, trial design and data skills to work widely across a busy and ambitious directorate, helping us understand and address youth unemployment in England.
Working with two teams in the Impact and Evidence Directorate, you will gain experience and contribute meaningfully across a range of research and evaluation activities.
- You will work with the Head of Evaluation and Principal Economist to support the design, delivery and management of data systems; scope, commission and manage high-quality evaluations; and conduct data analysis and quantitative social and economic research.
- You will also use your analytical expertise to extract insights from data, identify trends, and liaise with policy and communication teams to prepare outputs for external use.
- You will support the work of YFF’s evaluation team in generating new evidence for employment support programmes and Employer Practice through impact evaluations, including Randomised Controlled Trials.
- The role also offers opportunities to work on data visualisations for effective communication of data and research insights.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
You will provide day-to-day leadership of the finance function, bringing your accounting expertise to the team, and work collaboratively with me in my role as Director of Finance and Services, and from March with the incoming Chief Operating Officer, to ensure our strategy is translated into effective financial systems, budgeting, financial management and reporting.
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.

The client requests no contact from agencies or media sales.
This is not a typical administrative role. As General Administrator at New Citizens’ Gateway, you will be at the heart of a charity that believes everyone deserves safety, dignity and the opportunity to thrive.
Every day, your work will directly support refugees and people seeking asylum as they rebuild their lives in the UK. From being the first welcoming point of contact at reception, to supporting frontline staff, managing communications and keeping vital systems running smoothly, you will play a key role in ensuring our services are accessible, effective and compassionate.
You’ll be joining a small, dedicated team where collaboration, respect and inclusion are not just values on paper, but how we work in practice. Your organisational skills, attention to detail and ability to juggle priorities will help enable our advisers, youth workers and mental health teams to focus on what matters most — supporting people in need.
In return, we offer:
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Generous 26 days annual leave to support a healthy work–life balance (excluding Bank Holidays)
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6% employer pension contribution to help you plan for the future
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A friendly, inclusive and supportive team culture
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Meaningful work that makes a genuine difference to refugees and asylum seekers
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Regular supervision and ongoing support in a collaborative environment
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A strong commitment to equality, dignity and respect in the workplace
This role is ideal for someone who wants their work to have real social impact, enjoys variety, and takes pride in being the backbone of a busy, mission-driven organisation.
If you are motivated by purpose, comfortable working with diverse communities, and want to contribute to meaningful change, we would love to hear from you. Interview date 09/02/2026
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an experienced and motivated Operations Manager to play a vital role at the heart of our organisation. This is a hands-on post that combines oversight with day-to-day delivery across all core operational functions - including HR, governance, IT and data, finance administration, and internal systems.. Reporting to the Chief Executive and working closely with the senior leadership team, you’ll ensure the smooth delivery of the systems and processes that enable our frontline work and support our future growth. The role involves both direct delivery and coordination - particularly through co-ordinating relationships with key external service providers in IT and HR. You’ll help ensure these partnerships are effective, responsive, and aligned with the organisation’s needs. This is an exciting opportunity for someone who thrives on problem-solving, values good systems, and wants to help build a resilient and well-run organisation from the inside out.
We are taking rolling applications so please apply as soon as possible. To apply, please complete our application form. The completed form is the only information we will use in consideration of your application, so please ensure that you complete it fully, with particular attention to your personal statement detailing how you meet the required specifications for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Blues Foundation:
We are the charitable arm of Bedford Blues Rugby Club. We use the values of rugby and sport to change lives through interventions and programmes that support our local community. Our work aims to improve wellbeing, create inclusive opportunities, and develop skills in young people. Launched in April 2020, we deliver bespoke projects that are designed to support our target audiences and help young people tackle their personal challenges. Projects include our flagship Tackle LIFE programme, our ABILITY Blues disability sport programme, Be You programme, Rugby programmes and our Holiday Provision.
Role Overview:
Our Fundraising Manager will play a major part in significantly increasing our growth in fundraising activities, including corporate and individual giving, community events and support our strong relationships with local businesses, schools and clubs, increasing grassroots engagement. They will lead our restricted and unrestricted fundraising as we enter another exciting period of growth for our charity. The role will manage and implement a high-quality marketing plan to demonstrate our impact and promote our services. They will lead our events, maximising their potential fundraising potential and increase brand awareness. They will also build and support a network of volunteers and supporters/donors, communicating regularly with this audience. Acting as one of the main links with the club, the individual will be targeted with growing the supporting and coordinating the club’s community engagement through Foundation activities.
While this role is advertised as hybrid, it will mostly be office-based. That said, we’re open to discussing flexible arrangements for the right person.
The person:
It is important to us at Blues Foundation that we bring the right people into our environment. The successful candidate must be able to demonstrate an ability to actively and consistently exhibit the Blues Family values: Passion, Adaptability, Unity, Sustainability and Enjoyment. Working within a fast-paced and agile charity, the post holder will need to think on their feet, effectively prioritise their workload, and attack challenges head on. Applicants should have a strong work-ethic and can-do attitude.
Key Roles and Responsibilities:
- Lead and develop our fundraising Initiatives as part of the Foundation’s management and leadership team, successfully achieving fundraising targets to support our work.
- Maximise our fundraising potential, increasing both restricted and unrestricted funding, developing creative ideas to generate vital funds.
- Secure financial gifts from foundations, conducting prospective research, preparing funding proposals, and cultivating relationships with grant makers.
- Create new and nurture current partnerships with corporates, converting opportunities to our charity and drive sales through our events, packages and donations.
- Deliver high quality and well managed events that promote our brand and values, with a clear focus on generating income. This will include liaising with venues, suppliers, sponsors, donors etc.
- Lead and deliver a strategic marketing plan that promotes all elements of our work across a variety of platforms including social media and email.
- Support Bedford Blues and their league’s community team to activate both club-led and national engagement initiatives, ensuring the Foundation delivers on the club’s community strategy.
- Manage a diverse workload with a variety of deadlines and priorities.
- Follow the values and act on the behaviours of the Blues Foundation when working and representing the charity.
- Carry out other duties for Blues Foundation as and when required by management, not limited to the above.
Person Specification:
- Confident, ambitious and energetic with initiative and a persuasive manner.
- Highly organised, ability to work to deadlines and good attention to detail.
- Good interpersonal, teamwork and relationship management skills, a can-do approach.
- Sound organisation and events management experience.
- Excellent written and verbal communication skills.
- Understanding of marketing tools and how to promote charitable activities.
- Ability to secure funding from grant funders and understanding of grant making process.
- Ability to develop and maintain positive internal and external relationships.
- Excellent administration skills and experiences.
- A strong desire to be adaptable and promote high standards that match our values.
- Good understanding of Microsoft Office will be essential, as well as the motivation to work alone at times, and be trustworthy with data and personal information.
- An understanding of safeguarding and keeping young people safe is desirable.
Qualifications:
- Full and clean driving licence.
- Sector qualifications are desirable.
- Appointment subject to an Enhanced Disclosure Barring Service (DBS) check.
How to apply:
To apply for the role please submit our application form which can be downloaded via our website, as well as a cover letter, outlining why you are suited to the role. Please return both documents to our Operations Manager, Alysia Clarke, the closing date is Monday 2nd February 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since opening its doors in 1871, Royal Albert Hall has stood at the heart of the nation’s cultural life. From the Suffragettes to Stormzy, Elgar to Einstein, the Beatles to Shirley Bassey, the world’s most influential voices have shaped moments of history on its iconic stage.
A £50 million capital appeal was launched in late 2025, which will fund improvements of facilities for artists, audiences and young people taking part in engagement activities at the Grade I listed concert hall. This 15-year estate plan represents a significant evolution in the Hall’s fundraising approach, creating an exceptional opportunity to expand its philanthropic reach, deepen relationships with supporters and secure transformational investment in the future of this much-loved institution.
The Senior Philanthropy Manager (Maternity Cover) will play a pivotal role in the delivery of its major donor programme. Reporting to the Head of Philanthropy, this role sits at the heart of the philanthropy team, combining hands-on major gifts fundraising with oversight of systems, processes and pipeline management. The postholder will shape and steward a growing portfolio of high-value supporters during a critical phase of the Hall’s capital appeal, while ensuring that donor engagement activity is coordinated, consistent and effective.
Please note that interviews will occur on a rolling basis. To discuss the role in more detail and make an application, please apply ASAP with a copy of your most recent CV plus any additional information that aligns with the person specification below.
As Senior Philanthropy Manager, you will:
- Report to the Head of Philanthropy and line manage two direct reports – Senior Prospect Researcher and Philanthropy Coordinator – fostering clarity, structure and confidence within your team.
- Manage a personal portfolio of major donors, stewarding relationships typically in the £20,000–£500,000 range.
- Work to a team income target, generating funds from HNWIs through major gifts, mid-value gifts and legacies.
- Own and drive the major donor pipeline, ensuring clear next steps, momentum and follow-through across cultivation, solicitation and stewardship.
- Be donor-facing, through regular face-to-face meetings, cultivation activity and events, including evening engagement as part of stewardship.
- Ensure robust processes are in place for tracking, thanking and income processing, with delivery support from the Philanthropy Coordinator.
- Act as a central coordinating figure for major donor activity, working closely with the Head of Philanthropy, Development Director and selected Philanthropy Board members.
- Lead on the rollout of donor communications, including tailored donor stewardship and wider impact reporting.
- Work closely with other development colleagues who focus on the Hall’s Friends and Patrons programmes, Trust and Foundation approaches and Events.
Essential skills and experience:
- Demonstrable experience of managing and stewarding high-value individual donors, ideally within a major gifts or upper mid-value context.
- Experience of personally securing c.£50K+ donations from HNWIs – please ensure that examples of personally secured gifts from HNWIs, including £value, are included on your CV. It would also be helpful to include context e.g., uplift, new donor
- Confidence working with fundraising databases and systems (ideally Tessitura), and a strong understanding of GDPR and DPA 2018.
- Strong organisational and process skills, with the ability to keep complex, multi-strand activity moving and well-tracked.
- Experience of working collaboratively in a matrixed environment with senior stakeholders and volunteers.
- Some line management or mentoring experience, with the ability to provide clear direction and practical support. However, this is not a heavily people-management-focused role
- Excellent written and verbal communication skills, with confidence engaging donors in a range of settings.
- A proactive, detail-oriented approach, combined with sound judgement and professionalism.
Desirable:
- Arts, culture or heritage fundraising experience.
- Experience of working on or alongside a capital appeal.
Employee benefits include:
- 25 days per year annual leave (pro rata for part-time employees), with the opportunity to buy or sell up to five days holiday per calendar year
- Life assurance of 6 x basic salary
- RAH’s canteen offers free hot and cold meals, including vegetarian options, to staff whilst at work
- Employee Assistance Programme
The Royal Albert Hall are partnering with Laura Macnamara at QuarterFive for this appointment.
For your application via CharityJob, please ensure that your CV aligns with the person specification. If necessary, please provide additional notes. Please apply ASAP - interviews will take place on a rolling basis.
A cover letter is not required at this stage. Suitability will be assessed initially via CV and accompanying notes where provided. For suitable applicants, comprehensive support for formal application will be provided by Laura at QuarterFive.
Owing to the number of applications we receive, we may not be able to respond to all applicants individually.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex. View our lovely home here.
Our amazing team at Koinonia Christian Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.
As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
For more information, please read the job pack
Responsibilities:
- Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
- Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
- Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
- Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
- Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
- Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
- Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
- Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
- Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
- Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.
Skills/Experience:
- Willing and able to take a lead in maintaining the Christian ethos of the home;
- Management experience in a business setting;
- Comfortable with writing business communications to staff and residents as well as authorities etc;
- Ability to communicate effectively at all levels whilst maintaining confidentiality;
- Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
- Able to work under pressure and provide calmness in all situations;
- IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
- Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
40 hours a week, usually worked over 5 days.
“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns.
Benefits:
- £44,500 to £50,000 per annum
- Relocation support (to be discussed)
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
We’re looking for a Supporter Care Executive to join our team
Salary: £28,390
Base: Central Edinburgh/hybrid
Hours: Full time and permanent. 35 hours a week (9am-5pm Monday to Friday, with a one-hour lunch break). The office is open 8am - 7pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office.
Benefits: 10% employer pension contribution; private medical insurance; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks’ fully remote working/year; three days’ paid carer leave/year; death in service benefit; cycle to work and travel season ticket schemes.
To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.
About the role and why we need you
This is more than a customer service role. As part of our sector-leading Supporter Care Team, you’ll be building meaningful relationships with extraordinary people, our supporters, known as Curestarters. Through warm, honest and respectful communication, whether you’re speaking on the phone, replying to an email or writing a letter, you can take pride in making supporters feel valued and connected to Worldwide Cancer Research.
We are looking for someone who is organised, has great attention to detail while being comfortable juggling a variety of tasks, knowing that strong administration is just as important as meaningful conversations. You’re motivated by doing things well, enjoy supporting fundraising activity, and understand that every interaction is an opportunity to strengthen loyalty and trust.
This role also includes administration of gifts supporters leave in their Wills; these tasks need to be handled with care and sensitivity. Prior experience in this area is not required, and full training will be provided.
As the first point of contact for Worldwide Cancer Research, you’ll be a positive ambassador for our Curestarters and our mission. You share our values and are motivated by the chance to play your part in starting new cancer cures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In Work Support Worker
Salary: £15 p/h
Place of work: Various London locations
Contract Period: Various hours as needed – Zero hours contract (Bank Staff)
About the Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working, seeking co-production and co-design from our Disabled members and encouraging and respecting diversity.
AoD is a medium sized charity with a Board of Trustees, 24 staff, a strong pool of casual staff and volunteers, including many with lived experience of disability – all of whom are passionate about removing the barriers faced by Disabled people.
AoD provides four key services: Youth, Employment, Welfare Benefits, and Independent Living.
AoD’s Employment Service
The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We are at the forefront of setting up and delivering supported internships for Disabled young people. We provide an holistic service from management and employer engagement to hands-on, supervised support work across all sites.
Our Employment Service welcomes external referrals and offers support for Disabled people via our in-work support service.
We are looking to recruit several support workers to expand our pool.
The Post
The purpose of the job is to provide face to face support work and guidance to Disabled people within their workplaces. The post holder will provide the necessary support and encouragement to enable them to be successful, which will lead, eventually, to independence. The post holder will also work closely with, and take guidance from, their supervisor within AoD. They will work closely with the employer of the Disabled person to ensure the employer has the skills and confidence to manage and train their intern/employee.
Main duties and responsibilities
- To work face-to-face with individual Disabled people, under the guidance of their AoD Supervisor, in accordance with their personalised support plans
- To be fully cognitive of the workplace of the Disabled person to identify the requirements of key tasks
- To follow bespoke Support Plans plans which will enable the Disabled person to fulfil their role to meet the requirements of the employer
- To provide weekly feedback to their AoD Supervisor to ensure continued progression, identifying new areas in need of support, and advising on the amendment of support plans accordingly
- Together with their Supervisor, to plan, discuss and implement a timely reduction of support as and when the Disabled individual becomes familiar and competent with their role
- To negotiate note disability-related reasonable adjustments required for individuals and feedback to their AoD Supervisor
- To liaise with managers to discuss individual progress, respond to issues and implement next steps
Organisational responsibilities
- To work in accordance with Action on Disability’s Aims, Objectives and Values
- To comply with all organisational and departmental procedures
- To ensure safe, fair and responsible working practices, specifically AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
- To promote the work of AoD and the Social Model of Disability
- To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
- To participate in, and actively contribute to, individual Supervision, training, team and organisational meetings
- To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation
- Any other task as directed by AoD management
Person Specification
Successful applicants must be:
- Professional
- Positive
- Motivated
- Dependable
- Flexible
- Patient
- Empathetic
Essential
Successful applicants must have:
- Experience of disability
- Experience of training, education or employment support delivery
- Maths and English to GCSE Grade C or equivalent
- Be willing and able to undertake any specific training required for the role
- An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce in businesses
- An understanding of the Social Model of Disability and its practical application
- Ability and willingness to learn and carry out a variety of employment tasks to support the Disabled person
- Evidenced experience of success in building strong and positive relationships with a variety of people and organisations
- Demonstrable problem-solving skills and experience
- Excellent interpersonal skills with a diverse population
- Good organisational skills with an ability to keep accurate records
- Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet
- Be willing and able to travel easily within London
- To be available for work at unsocial hours according to the demands of the work (occasionally)
Desirable
- Support Work qualification or equivalent is preferred but not mandatory
- An understanding of pan disability and employment
Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days.
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We welcome applicants from all walks of life.
As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Outside the Box we make a real difference, positively changing the lives of the people with learning disabilities/autism. To build on our success, we are now looking for someone special to lead our ‘day’ services (OTB Choices).
OTB Choices provides a dynamic portfolio of education, skills, creative and work experience opportunities, from cooking, art and craft to printing, computing, music and customer service, and much more. We are at an exciting stage in our delivery and development and are seeking an exceptional person to lead and manage our services, ensuring consistently high quality provision that really does make a difference.
You will play a pivotal role in our work, proactively leading a diverse team and multi-site operations to achieve targets and outcomes. You will be solution-focused, have the strength, vision and evidenced track record of an experienced manager and shared passion for enabling and empowering people with learning disabilities and/or autism to have their best lives.
To apply, please submit a full CV together with a covering letter (no more than 4 sides of A4) setting out your experience and suitability for the Service Manager/Director role, taking account of the details in the attached application pack (above) and reflecting your understanding of our charity and Outside the Box.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Manager
Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Bridgemead, Bath.
As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
For more information, please read the job pack
Responsibilities:
- Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
- Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
- Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
- Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
- Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
- Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
- Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
- Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
- Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
- Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.
Skills/Experience:
- Willing and able to take a lead in maintaining the Christian ethos of the home;
- Management experience in a business setting;
- Comfortable with writing business communications to staff and residents as well as authorities etc;
- Ability to communicate effectively at all levels whilst maintaining confidentiality;
- Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
- Able to work under pressure and provide calmness in all situations;
- IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
- Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
40 hours a week, usually worked over 5 days.
“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns.
Benefits:
- £44,500 to £50,000 per annum
- Relocation support (to be discussed)
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
The Organisation
Family Fund is the UK’s largest charity supporting low-income families raising disabled or seriously ill children and young people.
We help thousands of families every year with essential grants, services and practical support. But we do much more than that. We champion families’ voices, challenge inequality and help shape the conversation on disability, childhood illness and disadvantage.
The Role
This is an exciting opportunity to shape how Family Fund connects with people across the UK. As a newly created role, it offers real scope to define and develop the function, while playing a central role in strengthening the organisation’s voice and influence.
We are looking for a bold, creative Group Director of External Affairs to join our Senior Leadership Team. At a time when families need us more than ever, you will raise Family Fund’s national profile and influence, positioning the organisation as a trusted, evidence led voice on childhood disability, serious illness and the broader challenges facing low-income families. You will build and sustain strong relationships with policymakers, funders, and the public ensuring the organisation secures the visibility, support, and resources needed to drive lasting change for the families we serve.
You will lead an energetic, specialist team spanning communications, media, public affairs, partnerships and research, bringing these areas together through a joined up external engagement strategy that delivers real impact.
Some key responsibilities include:
- Lead our communications, media, public affairs, partnerships and research teams
- Raise Family Fund’s profile as a trusted national voice
- Build strong relationships with policymakers, media, funders and partners
- Help drive real change for families through influence and insight
Who we’re looking for
We are looking for an experienced leader who loves the power of communication, influence and connection.
Key attributes will include:
- Senior experience in external affairs, communications or public affairs
- A strong track record of influencing policy and engaging senior stakeholders
- Experience leading teams and working at senior level
- A warm, confident communication style and great relationship skills
- A real passion for Family Fund’s mission and social justice
This is an exciting, high impact role with the chance to make a genuine difference to families across the UK.
Candidate Briefing Pack
For comprehensive information about Family Fund, the role responsibilities and the person we are looking for, please download the Candidate Briefing Pack.
How to Apply
If you would like to apply for this fantastic opportunity, please provide the following with your application:
- An up-to-date CV
- A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.
All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website.
If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities at Russam.
Closing date for applications: Monday 2nd February 2026
Initial interviews with Russam: 17th and 18th February 2026
Interviews with Family Fund: 4th, 5th and 6th March 2026
Flexibility will be provided if needed - do let us know as soon as possible if you are unavailable on these dates.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant, and we welcome applications from the Armed Forces Community.
Maternity Leave Cover (1 Year Fixed Term)
The Day Service Lead is crucial in supporting the daily operations of our day services programmes, providing essential assistance to individuals in our care.
This position involves working closely with the people we support and their parent/carers to enhance their well-being, promote independence, and facilitate engaging activities and new opportunities by being creative and inspiring and motivating people.
As a Day Service Lead, you will support, encourage and guide a team of Day Service Assistants, lead by example, and share good practice through your own service delivery.
Hours: 19.5 hours per week, Monday to Wednesday, from 9.30am to 4.00pm.
For more information about the role and to apply, please visit our jobs page.
Closing date: 2 February 2026.
Interview date: from 9 February 2026.
We’re looking for an Out of Hours Activity Coordinator to be responsible for the development and delivery of our out-of-hours services.
You will be creative and motivated, and will inspire the people we support through a range of activities and new opportunities, building upon our current offer.
This role reduces social isolation and loneliness for disabled adults and children by creating new evenings and weekend opportunities. We’ll also look to you to create a brand for these new, standalone services which are designed with people who use our services and our co-production team.
Hours: 18 hours per week.
For more information about the role and to apply, please visit our jobs page.
Closing date: 2 February 2026.
Interview date: from 9 February 2026.
Overview of post:
This is a 12-month paid internship starting in March 2026, supported by the Jack Petchey Internship
Programme. The successful candidate must be available to take up the post by Monday 23rd
March 2026. This internship is designed to provide a structured learning and development
opportunity for someone interested in building a career in the youth, charity, and/or community
sector. The post-holder will gain specialist knowledge working with unpaid Carers and their
families, as well as exposure to how the broader health, social care, and education sectors
operate.
The post-holder will support the delivery of activities and breaks for Young Carers (YCs) and
Young Adult Carers (YACs), including social, educational, and wellbeing groups, groups which
support YC and YAC personal development, create opportunities to build friendships and peer
support networks as well as provide time out from caring roles.
They will help raise awareness of Young Carers by attending e.g. outreach events and school
assemblies alongside staff, will contribute to identifying new YCs, and undertake a specific
project focused on engaging more YACs aged 18–25. This project will involve researching their
needs and preferences and piloting activities to meet these.
Through Sutton Carers Centre’s support and the additional opportunities provided by the Jack
Petchey Internship Programme, this internship offers a high-quality, developmental experience
for someone starting out in the sector. It could be particularly rewarding for someone who has
lived experience of caring and/or wants to develop specialist knowledge and skills in this area.
Principal Tasks
Activity Delivery
• Support the planning, organisation, and delivery of creative, educational, therapeutic
and/or social group activities, workshops, and trips for YCs and YACs.
• Attend school assemblies and other outreach events with colleagues to raise awareness
of Young Carers and help identify new referrals.
• Encourage YCs/YACs to participate in the planning and shaping of activities, including
through forums and feedback.
• Contribute to creating safe, inclusive, and positive environments where YCs/YACs feel
valued and supported.
Young Adult Carers Project
• Lead a time-limited project to engage YACs (18–25), engaging with currently identified
YACs about their interests and barriers to participation.
• Design and pilot a programme of activities and breaks based on findings, with support
from colleagues.
• Contribute ideas of how we can identify and support more YACs.
• Share learning and recommendations with the wider team to inform future service
delivery.
Learning and Development
• Take part in regular supervision, induction and a structured training programme,
including safeguarding, project planning, group work, and communication skills.
• Shadow colleagues across Sutton Carers Centre to build knowledge of Carer support
and wider health and social care systems.
• Receive mentoring to support professional and personal development.
Partnerships and Networking
• Work alongside staff to liaise with schools, colleges, and other community organisations,
as well as colleagues in social care and health settings.
• Build relationships with external partners, providing opportunities to network with other
organisations and potential employers.
• Help promote SCC’s activities through newsletters, social media, and events.
Monitoring and Evaluation
• Support the collection of feedback and monitoring data from activities and events.
• Assist with record keeping, reporting, and communications.
Policies & Procedures:
• Carry out the above duties with due regard at all times to the Equality, Diversity &
Inclusion, Data Protection & Confidentiality, Safeguarding, Environmental, Business
Continuity, Health & Safety and all other policies and procedures of Sutton Carers
Centre.
Other Duties
• To attend and take advantage of managerial and/or peer supervision, team/staff
meetings and undertake appropriate training and any other professional or personal
development.
• To develop and maintain current and accurate personal knowledge of unpaid Carers’
issues and any statutory or legislative changes.
• To participate in staff meetings, staff forums and training events.
• To be flexible with your availability for working hours, as the role will include very
occasional, weekend and evening work, for which you will receive TOIL.
• To work as part of an overall team, contributing to the development of the Centre and
participating in activities, fundraising and promotional events.
• To undertake other duties as appropriate to the post, as agreed with your Line
Manager.
Developmental Opportunities
As part of the Jack Petchey Internship Programme, (information here) the post-holder will also
benefit from:
• An individual £1,000 training budget.
• A dedicated professional mentor for independent advice and guidance.
• Four personal development workshops during the year.
• The opportunity to be part of a peer support network of interns across London and
Essex.
• Participation in Action Learning Sets with other interns.
• Attendance at a programme launch conference and an end-of-programme
celebration.
In addition, the intern will:
• Gain experience of working directly with YCs and YACs.
• Benefit from working within a passionate, ambitious and supportive team environment as
well as a wider community of Sutton organisations determined to effect positive change
for young people and their families.
• Develop skills in activity planning, delivery, and evaluation.
• Learn about safeguarding, equality, and inclusive practice.
• Build competencies that will form a portfolio of evidence for future roles in the youth,
charity and health and social care sectors.
This Job Description is not prescriptive; it outlines the key tasks of the post-holder and
is subject to change in consultation with the post-holder.
The client requests no contact from agencies or media sales.