Campaigns support assistant jobs

Salary: 
£29,580 FTE per annum rising to £30,090 per annum after successfully completing six-month probation period
Location: 
Contractually based in our Hwb in Pontypool  or Newport - To assist in the management of Cyfannol Support Services across Torfaen and Newport
Contract Type:
Permanent
Agile – working where and when required, to do the job most effectively
Hours & working Pattern:

•35 hours per week (full time)
•Generally, Monday to Friday with occasional evening and weekend work
•Flexible start and finish times that incorporate the hours of 9.30am to 4.30pm and a minimum of 30 minutes unpaid break during shift
•All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Accountable to: Support Services Manager
Accountable for: Team Leaders and Support Workers
Purpose of the post: To assist in the management of service delivery of specialist, trauma-informed support to adults and children who have experienced domestic or sexual abuse, harm and violence
Specific responsibilities:
1.To assist the Support Service Manager in managing the delivery of specialist, trauma-informed support to adults and children living in refuge, recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency.
2.Contribute to a refuge environment that is compassionate, equitable, and grounded in integrity -where every individual feels safe, heard, and supported.
3.Manage Safeguarding across the service, complying with internal and external policy and legislation, authorise adult and child referrals maintaining a trauma-informed, non-judgemental stance that prioritises dignity and safety
4.Provide line management to Team Leaders and Support Workers in line with Cyfannol’s policies and values, leading recruitment, induction, supervision, training, and development in an inclusive and engaging way.
5.Key Contributor alongside Service Manager in risk compliance, supporting team members to regularly assess and positively managing risk in an inclusive and enabling way.
6.Manage the delegated aspects of budgetary responsibility including some purchasing, work closely with the Finance department.
7.Attend Multi Agency Risk Assessment Conference (MARAC), core group and other similar meetings.
8.Provide support team with case management and direction, providing direct support for emergency/ crisis situations, complex cases, team member absence, when more than one worker are required.
9.Review complex or serious concerns or breaches that are impacting maintenance of licence/ contracts and escalate to Service Manager when appropriate
10.Grow your service team’s understanding, skills and confidence in providing support through informed choice where individuals design their own meaningful support outcomes
11.Manage data compliance and oversee regular service internal audits of service and case work, provide improvement plans where appropriate.
12.Fulfil reporting obligations to funders that are delegated by the Project Manager/ Coordinator which includes aspects of funding schedules, rendering of services and Commissioning audits
13.Complete delegated requirements for regular external data collection and reporting including National Quality Standards and Welsh Women's Aid.
14.Lead regular Service team meetings to support communication, reflection and service development
15. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
16. Contribute (through working closely with the Facilities Coordinator) to ensuring a safe compliant and quality environment across Hwbs and services
17. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
18. Contribute to internal development projects as part of an organisational continuous improvement.
19. Work collaboratively with other Support Service Coordinators to ensure refuge, community and initial contact referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
General responsibilities:

1.Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
2.Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
3.Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
4.Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
5.Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
6.Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
7.Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.  

This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use

Closing Date:4th February 2026

We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is requireed for all posts. 

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.

Job Title: HR Assistant   

Location: Home Based or Hybrid (with 1 day per week in the London Office)

Hours: 35 hours per week                                 

Contract type: Permanent

Salary: £24,726 per annum (home based) and £27,199 per annum (hybrid)

What we do:   We help young people through cancer

How we work:     We’re Determined, United, Spirited and Kind

What we’re looking for:

• You’ll use your excellent written and verbal skills to support the HR Advisor and HR Lead to deliver a great HR service across the whole charity.

• You’ll use your great attention to detail to ensure letters are produced in line with our HR processes for internal staff and external candidates and that relevant processes, spreadsheets and systems updated.

• You’ll be the lead on administering compliance processes during the recruitment and onboarding process, using our HR system, collecting associated paperwork and liaising with internal and external stakeholders to ensure good practice data collection and protection.

• You’ll bring your experience of providing great administrative support to a team, in an HR environment or other organisational context. You’ll have great attention to detail and pride in creating timely, good quality written communication.

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by 01 February 2026, 1st stage interviews on week commencing 09 February 2026 online and 2nd Stage interviews on week commencing 16 February 2026 potentially in person.

What we offer: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.

• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off. 

• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. 

• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. 

• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. 

• Health Cashback Plan: access a health cashback plan to cover medical expenses. 

• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.

• Discount scheme: access exclusive savings at various high street retailers and gyms. 

• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
 

Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please get in touch with the HR Team.

Communications Officer

We are seeking a creative and organised Communications Officer to help raise awareness of the mission and inspire communities to get involved.

Position: Communications Officer
Salary: £27,500 pro rata
Location: Hybrid or fully remote (London office available; occasional travel required)
Hours: 2 days per week (must include Mondays 12-2, flexible hours)
Contract: Permanent, with a 3-month probation period
 

Closing date: 17:00, Friday 27 February 2026

About the Role

This is a fantastic opportunity to join a small but fast-growing charity at an exciting stage of development. Working closely with the Head of Communications, you will play a key role in raising the profile of the charity’s work and ensuring the message reaches the people who need it most.

Your work will be varied, from creating engaging social media content and campaigns, to managing the communications calendar and working with colleagues across fundraising and volunteering to share stories and drive engagement.

Key responsibilities include:

• Creating fresh, engaging content for social media platforms including Instagram, Facebook, X (Twitter) and LinkedIn
• Generating creative ideas for campaigns linked to fundraising, awareness weeks and events
• Working with fundraising and volunteering teams to share real-life stories
• Supporting targeted campaigns to attract new supporters and volunteers
• Managing the communications calendar and inbox, ensuring responses to media and external enquiries
• Capturing, analysing and reporting on campaign performance

About You

We are looking for someone with strong communication skills, a flair for creativity and the ability to manage multiple projects.

Essential skills and experience:

• Background in a Communications or Marketing role
• Experience using Canva and Photoshop (or similar tools)
• Familiarity with CMS systems, ideally Squarespace
• Strong copywriting skills with the ability to write for different audiences
• Understanding of brand and values in communications
• Interest in mental health and wellbeing support

About the Organisation

Join a small but ambitious charity supporting individuals living with autoimmune conditions by providing dedicated listening support. The organisation is growing rapidly and this role offers the chance to make a real impact, with opportunities to shape communications and develop your career in a supportive, collaborative team.

Other roles you may have experience of could include: Communications Assistant, Marketing and Communications Officer, Digital Communications Officer, Media and Communications Executive, Marketing Officer, PR and Communications Officer.

To apply, please submit your CV, a short supporting statement (max 250 words) outlining your suitability, and details of a professional reference by the closing date.

Please note this role is being advertised by NFP People on behalf of the organisation.

Our client is a small, community-focused organisation based in North London, who deliver a range of impactful services to the local community. They are now seeking an enthusiastic and proactive individual to join their small, tight-knit team supporting with marketing and events. This role is offered on a permanent, part-time basis (24 hours/3 days per week) and will be based on-site.

As Marketing and Events Assistant, you will work collaboratively across the organisation, supporting with a wide variety of administrative duties, including assisting with the management of the internal communications calendar, and ensuring all in-house communications are up to date. You will support the Events Coordinator with designing marketing and communication material (including content creation) in order to promote a range of events, and will support with both the planning and delivery of these events. You will also ensure that the organisation’s website remains updated and aligned with campaigns and will respond to any emails and enquiries. 

To apply for this role, you will be an organised, proactive individual with experience of providing administrative support either within an events or social media team. You will have strong written and verbal communication and will have a good knowledge of social media platforms, scheduling tools, and Canva. Overall, you will be an attentive and efficient individual who enjoys working as part of a small, collaborative and supportive team.

To apply for this role, please initially apply with a Word-formatted version of your CV. Suitable candidates will then be contacted and asked to complete a supporting statement.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. 

Please note, this role will be part-time (3 days, 24 hours per week), although some evening and weekend work may be required for event support.

This is an exciting opportunity to get experience with a large and growing charity with an engaged and fun team. You will be a key part of our mission to ​find a cure for all types of brain tumours.​

​Our Systems Manager is being seconded to an internal project for the next 6-9 months and so we are seeking an experienced IT professional to join our team for an interim basis for six months with the possibility of a three month extension.​​​​

In this role you will you lead a team of three people in supporting our staff team of 70 by providing reliable, effective and efficient IT systems and equipment. This include ​the monitoring and maintenance of our IT software and, with external support, our IT hardware. ​​

You will line manage the Database Assistant ​and Data Processing Assistant.

​

​If you are excited to learn more about this position, please take a read through our recruitment pack provided in the advert.

​

If you have the skills and ambition that we are looking for we welcome your application. ​ We are really looking forward to welcoming a new member to our team!​​​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. ​

Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​

​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

The role 

We are looking for a Communications and Outreach Assistant (maternity cover) to support ELF’s communications and engagement activities over a 12-month period. 

This early-career role blends digital communications with hands-on outreach. You will help produce content for social media and newsletters, support patient education activities and contribute to building strong relationships with individual patients and patient organisations around the world. 

Our communications evolve in response to audience needs and the changing digital landscape. We are looking for someone confident in a dynamic environment, eager to contribute ideas and motivated to learn and grow. Whether your strengths lie in content creation, community building or inclusive outreach, there is space to grow and shape your work. 

You will join an experienced and supportive team where collaboration is key. Your colleagues bring knowledge, kindness and enthusiasm, working together to deliver clear and impactful communications. 

What you will do: 

• Develop and share engaging social media content (graphics, posts, reels) to raise awareness and encourage participation 

• Coordinate and edit ELF’s bi-monthly newsletter, reaching 12,000+ subscribers with relevant and timely updates 

• Keep website content current and accessible, using WordPress and lay language principles 

• Write and suggest news items on a variety of topics, from the latest medical research and policy to patient activities and achievements. 

• Support education outreach, ensuring materials are translated and published in multiple languages to reach patients and families across Europe 

• Build and manage relationships with individuals and patient organisations through email, phone, video call or in-person at events 

• Help coordinate patient-led events and drop-in sessions, managing logistics and ensuring inclusive participation 

• Encourage patient and public involvement in ELF’s projects, surveys and opportunities 

• Assist the wider team with administrative tasks as needed 

What we are looking for: 

• Some experience in communications and/or outreach (through study, volunteering or previous roles) 

• Strong people skills—confident, compassionate and able to connect with a wide range of audiences 

• Excellent written communication, with the ability to turn complex ideas into accessible content 

• Organised, proactive and able to manage multiple tasks and deadlines 

• Comfortable using Microsoft Office and Canva; basic WordPress skills are a bonus, although training is available 

• Interest in health communications, education equity or patient advocacy 

• Willing to pick up the phone and engage directly with patients and stakeholders 

• Some experience engaging with communities, with an understanding of grassroots outreach and how to encourage participation and connect people with relevant information and opportuntiies 

Why this role matters 

This role provides the opportunity to work closely with patient organisations and engage directly with individuals through accessible communications. Too often, those who could benefit most from support are the least likely to access it. At ELF, we are committed to changing that. This maternity cover position offers the chance to build meaningful relationships, shape communications and make a real difference across Europe. 

Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

We are recruiting for 2 Shop Supervisors to be based at our Finsbury Park or Islington shop.

Finsbury Park: 19 Stroud Green Road, London N4 3FB

Islington: 211 Upper Street, Islington, London N1 1RL

About the role

We have a fantastic opportunity for Shop Supervisors to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.

You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.

About you

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Thursday 5 February 2026 at 23:59

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for an Accounts Assistant to join our vibrant and friendly finance department. You will be responsible for supporting the Activities Finance Coordinator with the smooth running of the Accounts Payable and Receivable function and other duties within the activities finance team. In light of the Union’s recent management of the Bloomsbury Theatre, the postholder will also assist the Finance Department with a variety of tasks, providing flexible support to meet the department’s evolving needs.

Do you have relevant experience in an Accounts Payable role with a strong understanding of financial ledgers and control accounts? Have you dealt with checking and processing a high volume of transactions? If the answer is yes, then we would like you to join our finance team.

Our ideal candidate will have the ability to work independently and prioritise tasks in a high-pressure environment with rapid turnaround times and strict deadlines. The ability to demonstrate flexibility in response to changing environments and team priorities. Strong interpersonal and communication skills, along with well-developed IT skills, particularly in Excel and Microsoft Office.

About The Role

Are you eager to build a career in public relations and join a meaningful and impactful organisation? We are seeking a proactive and enthusiastic Assistant Public Relations Officer to come and play a crucial role enhancing the profile and support for the Royal British Legion through strategic PR and media activity.

Come and be part of the UK's largest Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

In this role, you'll be the backbone of the PR team, supporting both the National and Regional teams in their work maintaining the RBL’s positive public image. You’ll be part of a friendly, sociable team, and will play a vital role in supporting people in the Armed Forces, veterans and their families by helping us to raise awareness of our services, campaigns, and Remembrance.
From the annual Poppy Appeal and national commemorative events like hosting the 80th anniversaries of VE Day and VJ Day, through to supporting Team UK at the Invictus Games, you’ll work across some of the UK’s most high-profile and meaningful moments.

Your tasks will include handling reactive media enquiries and proactively pitching stories, as well as drafting on-message press releases and collating targeted media lists. You will maintain the team’s reactive media log, facilitate smooth handovers of complex enquiries to senior team members, and manage relationships with our press office system suppliers. Additionally, you will support the team with financial processes, such as handling purchase orders and expenses, and assist in organising events that promote our mission and campaigns.

The successful candidate will have experience in media relations, public relations or journalism – an ideal role for a PR Executive in-agency looking to make the move in-house, or a journalist looking for an introduction into the world of PR. Whatever your background,  you’ll enjoy reading, listening and watching a range of media, always on the lookout for opportunities to secure coverage, and will come armed with creative PR ideas. You’ll be extremely organised, with the ability to prioritise tasks during busy periods, including handling requests for our case study stories and managing the forward planner. You’ll have excellent Microsoft Excel and PowerPoint skills.

This role offers a unique opportunity to contribute to meaningful projects that have a lasting impact on the Armed Forces community. If you have a passion for the RBL’s mission and the skills to drive its public relations efforts forward, we encourage you to apply and contribute to our vital work.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Animal welfare is in crisis. Could you help us build partnerships to tackle the problem, and rally support throughout the community?

If you have a customer-focused mindset, experience of managing events, and a knack for building relationships, we have an opportunity to join our passionate and driven Fundraising team.

The pandemic pet boom, poor breeding practices and the rising cost of living mean that rehoming centres, like Bath Cats and Dogs Home, are contending with unprecedented numbers of animals with complex medical and behavioural problems. Now, more than ever, we need the support of the community around us to ensure that every cat and dog has the opportunity to enjoy a healthy life and a happy home.

The Fundraising and Partnerships Assistant will support the Corporate Partnerships Manager and the wider Fundraising Team to deliver and develop our engaging programme of events, and exceptional supporter care and stewardship.

In return, you’ll play a key role in a passionate and driven team. You’ll work across the charity and immerse yourself in the world of animal welfare, in order to provide a first-class experience for our supporters.

We commit to being kind, inspirational, dedicated, open and honest, and expert. If our values match your own, and you are inspired by the work that we do, then we’d love to hear from you.

Key responsibilities

•  Provide excellent customer care to supporters, community groups, team, and volunteers.
•  Plan logistics, and delivery of events like the Bath Half Marathon.
•  Build strong relationships across the charity to deliver events and respond to queries.
•  Deliver engaging communications to enhance supporter experience.
•  Co-ordinate and deliver tours of the BCDH, including animal care demonstrations.
•  Support our incredible Volunteer Community Fundraising groups to meet income targets.
•  Manage income processing, coding and reconciliation of donations.
•  Ensure supporter data is securely managed in line with GDPR.

We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!​

​​This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals.​

We currently have an opening for a Community Fundraiser, to be based in the Mid-North Wales and West Midlands region.​​

​As the Community Fundraiser covering Mid-North Wales and West Midlands, you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.​

​​Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1 million.​​

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• ​​Do you live in Herefordshire, Shropshire, Staffordshire,​Warwickshire, West Midlands, Worcestershire or Mid-North Wales?​
• Do you have at least one years' experience of working in a professional Community Fundraising position?​​Have you answered Yes to these questions?​
• Does this sound like the opportunity to really get 2026 off to an amazing start? ​​​

If you are excited to learn more about this position, please take a read through our recruitment pack provided with this advert.​​

If you have the skills and ambition that we are looking for we welcome your application.  We are really looking forward to welcoming a new member to our team!

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Concern Worldwide (UK) is looking for a Supporter Acquisition Manager to join the team on a full time, permanent basis.
 
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.

Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)

About the role:
The Supporter Acquisition Manager leads the strategy and delivery of our acquisition programme, with a focus on digital and face-to-face recruitment. This critical position focuses on driving growth and recruiting new supporters, developing and leading the team to deliver campaigns that bring new supporters on board and deliver long term value, with a key emphasis on expanding the digital acquisition stream and delivering on our hybrid model of face-to-face acquisition. The ideal candidate will bring both digital acquisition experience as well as face-to-face experience, and a strong understanding of how to engage with diverse audiences. This role is critical to driving sustainable growth in supporter numbers and unrestricted income.

The role will work predominantly across face-to-face and digital channels, guiding strategies, creative development, performance analysis, and budget management.

This role works closely with the Supporter Development and Legacies Manager to ensure the holistic approach to supporter acquisition and development, attracting donors to fuel sustainable long-term income.

About You:

ESSENTIAL
• Proven track record of success in supporter or customer acquisition, with experience managing and forecasting large budgets.
• Demonstrable experience of writing, developing and implementing supporter acquisition strategies with evidence of improvements in long-term value.
• Strong knowledge of digital and direct marketing strategies, including campaign planning, delivery, and evaluation.
• Track record of delivering results against ambitious supporter recruitment and income targets.
• Confident in forecasting, performance analysis, and data-driven decision-making.
• Experience managing external agencies and suppliers.
• Excellent project management and organisational skills.
• Strong communication and relationship-building skills with internal and external stakeholders.
• Familiarity with CRM systems and marketing automation tools.
• Understanding of GDPR and data protection in a fundraising context.
 
DESIRABLE
• Experience working within the charity or non-profit sector.
• Knowledge of supporter journeys and donor engagement best practice.
• Experience in testing and optimising acquisition channels for improved ROI.
• Experience of acquisition channel modelling and forecasting for return on investment.
• Key Performance Indicators (KPIs)
 
HOW TO APPLY
 
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 1st February 2026. Interviews scheduled to take place 10th and 11th February 2026.
 
Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
 
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
 
All candidates who are short-listed for an interview will be notified via email.
 
Candidates must be legally entitled to work in the UK at the time of application.
 
Conditions of Appointment:
 
Pay band: GB7
Location: London (Hybrid)
Salary: £49,613 - £55,125, based on full time hours (35 hours per week)
 
New employees typically start at the beginning of their pay band.
 
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
 
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
 
You may also have experience in the following: Supporter Acquisition, Fundraising, Supporter Engagement, Supporter Care, Customer Services, Telemarketing, Call Centre, Fundraising Assistant, Fundraising Administrator, Customer Service Advisor, Acquisition Manager, Customer Service Assistant, Customer Service Representative, Charity, Third Sector, NFP, etc.
REF-226 129

Digital Engagement Officer

We are seeking an enthusiastic Digital Engagement Officer to join a UK charity providing emotional and practical support to people affected by brain tumours. This 12 month placement is ideal for someone early in their career or under employed and looking to build experience in the charity sector.

Position: Digital Engagement Officer
Salary: £24,479 (Living wage)
Location: Hybrid or office based in Leeds city centre
Hours: Full time, 35 hours per week
Contract: Fixed term, 12 months
Closing Date: Wednesday 11 February
 

About the Role

This role has been specifically designed as a development opportunity for someone who may be, returning to work, changing career, or looking to move into the charity sector for the first time.

You do not need previous charity sector experience to apply.

The post is a hybrid communications and support role, focused on increasing digital reach and engagement over a 12 month period. You will work on a defined project with clear outcomes, while receiving mentoring, training and hands on experience.

Working closely with communications and support colleagues, you will help ensure that accurate, accessible information reaches people where they are already searching online. The role offers structured support and the opportunity to build confidence, skills and experience in digital engagement, storytelling and community building.

Key responsibilities include:

• Creating, scheduling and publishing engaging content across social media platforms
• Sharing clear and accessible information that encourages discussion and community support
• Supporting digital awareness campaigns and online events
• Responding to comments and messages in a thoughtful and supportive way
• Amplifying lived experience stories to help others feel less alone
• Drafting and editing digital copy in a warm and inclusive tone
• Creating basic visual content such as graphics and short videos
• Updating website content with support from colleagues
• Tracking engagement and learning what content has the greatest impact

You will also take part in mentoring, training and professional development activities throughout the placement.

About You

This role is particularly suited to someone who is:

• Under employed or early in their career
• Looking to move into the charity or social impact sector
• Returning to work or changing career direction

You will bring:

• A strong interest in digital communication and social media
• Clear written communication skills with an empathetic approach
• Confidence using social platforms in a personal or voluntary capacity
• Good organisation skills and a willingness to learn
• Comfort using digital tools such as Canva, Mailchimp or website editors

Previous charity sector experience is not required.

About the Organisation

The charity provide critical emotional and practical support to around 4,500 brain tumour patients each year, a relatively small proportion of the 80,000 people living with a brain tumour. Furthermore 12,775 more people are diagnosed annually. Their ambition is to double the number of people they are helping with coaching, events and information in the next 5 years.

Other roles you may have experience of could include; Digital Communications Assistant, Social Media Assistant, Marketing Assistant, Content Assistant, Communications Trainee, Digital Support Officer, Community Engagement Assistant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the Orpheus Centre

The Orpheus Centre is a specialist college that promotes personal development through the arts for young disabled adults. Our work is underpinned by our core values of being joyful, bold, inclusive, resilient and determined, and we are passionate about creating meaningful opportunities that change lives.

The role

We are looking for an enthusiastic and creative Individual Giving Officer (including Digital) to help grow and develop our Individual Giving and Legacy income streams.

You will plan, deliver and evaluate inspiring fundraising activity, build long‑term relationships with supporters, and provide excellent donor stewardship. This is an exciting opportunity to play a key role in shaping how supporters engage with — and feel connected to — the Orpheus Centre.

Salary: £27,000 – £30,000 per annum (depending on experience)
Location:  Godstone, Surrey
Hours: Full-time, 35 hours per week (52 weeks per year) Flexible, hybrid and part‑time working options available
Reports to: Deputy Head of Fundraising

 Key responsibilities 

• Plan and deliver engaging individual giving digitalappeals across multiple channels
• Develop and manage regular giving and donor stewardship journeys to increase loyalty and lifetime value
• Lead on all aspects of legacy fundraising, including promoting gifts in wills and administering legacy cases
• Build strong relationships with supporters, case studies and internal stakeholders
• Develop and nurture a mid‑value donor programme, working closely with senior fundraising colleagues
• Create new and innovative channels of giving, including In Memory and Celebration Giving
• Manage individual giving and legacy budgets and track performance
• Use Salesforce CRM to manage data, analyse performance and produce reports
• Ensure Gift Aid claims are accurate and processed in a timely manner 

About you 

You will be an organised and confident fundraiser with a passion for building relationships and telling compelling stories.

You will have:

• At least 3 years’ experience delivering fundraising or supporter‑focused projects
• Experience of using databases/CRMs and Microsoft Office (Word and Excel)
• Excellent written and verbal communication skills
• Strong organisational skills with the ability to manage a varied workload
• High levels of accuracy and attention to detail
• An understanding of fundraising regulations, including Gift Aid and GDPR 

Desirable:

• Experience in individual giving and/or legacy fundraising
• Experience using Salesforce
• Experience of digital or direct marketing, copywriting or donor communications 

Why work with us? 

• A supportive and values‑driven working environment where your ideas matter
• Flexible and hybrid working opportunities
• Be part of a passionate team that celebrates creativity and makes a tangible impact on young disabled people’s lives
• Opportunities for professional development and training

Join us in making a lasting difference in the lives of young disabled people through the power of the arts. 

Safeguarding and Equality 

Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.

We are an equal opportunities employer and welcome applications from all sections of the community.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview. 

As a Disability Confident Employer, we are: 

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

No agencies please.