Employee engagement executive jobs

JOB TITLE: Kinship Community & Family Support Worker

RESPONSIBLE TO: Kinship Services Manager

HOURS OF WORK Part-time 28hours (evening and weekend work will be required)

LOCATION: Hybrid – in person community delivery, with requirements to attend office base in Edinburgh/East Lothian, and home working possible

SALARY / GRADE: Fixed term 24 months (with potential for extension, funding allowing)

Grade 4 / £28,615 per annum fte – pro-rata

KEY WORKING RELATIONSHIPS

•Kinship Services Manager

•Adoption UK Scotland and Kinship service colleagues

•The Adoption and Kinship Community in Scotland

•Local Authorities and external commissioners

PURPOSE OF THE ROLE

·To support the community work of Adoption UK Scotland and their kinship services, to provide professionals, parents/carers, children, and young people access to information, resources, and services for kinship communities and to engage with families in their local communities.

·To offer a front-line service, primarily to kinship families based in the East Lothian Community, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and family events. Support of events in other areas in Scotland based on resources and availability.

·To hold and manage kinship care family cases, providing direct family support within service guidelines and delivery model.

·Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together kinship families and individuals, enable peer support, build a sense of community and promote an active and supportive Community Network.

·To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting.

·To be part of the wider kinship service team within Adoption UK Scotland, working across teams and services.

·Work collaboratively with colleagues across all services areas of Adoption UK

MAIN DUTIES AND RESPONSIBILITIES

·Working alongside service leads within the kinship teams, and with the wider community team members to plan and deliver specific events and activities for East Lothian Council Kinship community members, and kinship families in wider areas where resources and availability allows.

·Provide administrative coordination for community groups, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes.

·To facilitate referral meetings with new kinship carers accessing the East Lothian Kinship Support Service, including initial assessment of need to identify suitable support and signposting requirements

·To hold responsibility for administrative requirements relating to referrals and cases within the East Lothian Kinship Support Service, including setting up new cases and recording service delivery interactions, using existing Adoption UK systems and processes

·To work with colleagues in the Foundations for Families kinship support service to support delivery where time and resources allow, and coordinate activities between services where appropriate.

·To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities.

·To work alongside Adoption UK colleagues to develop and improve resources and services for kinship carers

Knowledge and experience

• Demonstrable knowledge and understanding of the kinship legislation system, issues and challenges faced by kinship individuals. (Essential)
• Experience of engagement and direct work with families (Essential)
• Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential)

Qualifications and Education

• Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Essential)

Skills and abilities

• Report writing and record keeping (Essential)
• Excellent communication skills, both written and verbal (Essential)
• Ability to build and maintain relationships (Essential)
• The ability to use Microsoft Office (Word, Excel, Outlook) (Essential)

Accountability

• Liaise with colleagues to share updates and information
• Report to supervisor and relevant managers and external commissioners on activities

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives

Are you passionate about creating meaningful volunteer experiences and strengthening how volunteers are supported and managed? ​

Do you enjoy supporting and developing volunteer leaders, helping them build confidence in leading volunteers and supporting strong volunteer relationships?​

Are you able to use volunteer feedback, insight, data and best practice to develop innovative approaches that improve volunteer retention, engagement and support, helping shape the future of volunteering at Samaritans?

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Samaritans is looking for a dedicated Volunteer Experience Advisor to join our dynamic team and help shape the future of volunteering across our network. Our incredible volunteers run more than 200 branches and locations across the UK and Ireland. They offer their time to help to deliver our 24-hour emotional support service to callers in many ways, from answering telephones and emails, to fundraising, generating publicity, administration and finance.

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About the Role

Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.

You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.

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About the Role

Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.

You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.​

Contract terms

• £30,000 - £35,000 per annum

• Permanent

• Full time (35 hours per week)

• Hybrid working: Linked to our Ewell (Surrey) office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
• We are passionate about flexible working, talk to us about your preferences
   

What you’ll be doing

• Providing expert advice and guidance to branches and regions on all volunteer management matters.
• Analysing complex or sensitive situations to identify key issues, risks, and appropriate courses of action.
• Developing and delivering initiatives and projects that strengthen and enhance the volunteer experience at Samaritans.
• Drafting clear, well-structured and professional written communications, including reports and formal correspondence.
• Supporting learning, training and resources that build confidence and capability in Volunteer Leaders.
• Contributing to the development and refinement of volunteer policies, processes and guidance.
• Supporting the fair, balanced and proportionate handling and effective resolution of volunteer concerns and complaints
• Identifying themes, risks, and organisational learning opportunities to inform continuous improvement.
• Working collaboratively with colleagues and stakeholders across the organisation.

​You’ll ideally bring:

• Experience working with or supporting volunteer, or advising on people related matters.
• Strong analytical skills and the ability to interpret complex and sensitive situations, producing analysis and meaningful conclusions.
• The ability to exercise sound judgement and take a balanced, proportionate approach.
• Excellent written and verbal communication skills
• Strong project management experience, including the development and delivery or improvement focused initiatives.
• A proactive, solutions focused and improvement-oriented mindset
• Knowledge of principles of natural justice and complaints management, and effective people resolution good practice.
• Experience of providing advice, training or support on volunteering matters.
• Experience and understanding of navigating organisational risk and safeguarding related volunteer matters .
• Report writing and presentation skills.
• Experience in prioritising workloads and working to deadlines with speed and accuracy.

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Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

​Applications close: Monday 20th April @ 09:00am

Interviews: w/c 27th April

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Director of Advocacy
£67,000 - £70,000, plus 8% pension contribution 
35 hours per week – flexible working and part-time considered
Permanent role
Hybrid working – home working, with travel to our Godalming office and regular meetings in London

Lead the strategy. Influence the law. Change the future for animals.

The League Against Cruel Sports is the UK’s leading charity working to create a kinder society where animals are never harmed in the name of ‘sport’. From securing the landmark Hunting Act to exposing cruelty through investigations and championing stronger protections, we are driven by compassion and powered by evidence.

We are now seeking a Director of Advocacy — a strategic, inspiring leader who can steer our campaigns, public affairs and intelligence work to deliver meaningful and lasting change for animals. The focus of the role is mission delivery - ending cruel ‘sports’.

About the role

This is a high-profile leadership position at the heart of the organisation, you will oversee the strategy for political change (with a particular focus on England and Wales).

You will:

• Provide strategic leadership for our campaigns, public affairs and intelligence functions (England & Wales).
• Lead organisational planning to ensure our advocacy is aligned, evidence-led and delivers maximum impact.
• Oversee the development of compelling campaigns to influence public opinion and drive legislative change.
• Ensure operational robustness, risk management and governance across all advocacy activities.
• Play a hands-on role developing our strategy for engagement with different press and broadcast media platforms and contributing to our capacity for delivering this work, supporting our Senior Communications Officer.
• Inspire and develop a talented team, line managing the Heads of Campaigns, Intelligence and Public Affairs.
• Work closely with colleagues across fundraising, marketing and senior leadership to ensure a unified approach.
• Support the CEO on strategic messaging, while they remain the organisation’s primary spokesperson.

This role is predominantly internally focused shaping the strategy, strengthening systems, and empowering teams with the evidence and direction needed to create effective advocacy. It is also an exceptional opportunity for someone aspiring to future executive leadership.

About you

We’re looking for someone who brings:

• Leadership experience in advocacy, campaigns, media or public affairs (ideally within the charity or campaigning sector).
• A deep understanding of political and legislative processes in England & Wales.
• Ability to lead multidisciplinary teams and drive cross-organisational planning.
• Strong strategic judgement with a track record of influencing policy or social change.
• Experience managing operational risk in complex or high-profile advocacy environments.
• Collaborative leadership style and the ability to inspire, motivate and mentor others.
• A passion for animal welfare and a commitment to creating meaningful, positive change.

Experience in animal welfare, environmental or social justice sectors — as well as existing political contacts — are welcome advantages.

Why join us?

At the League, you’ll be part of a courageous, committed and supportive organisation working every day to end animal cruelty. You’ll shape national debate, influence policy at the highest levels, and help secure a future where animals are protected and respected.

We understand the importance of a healthy work-life balance, enjoy flexible working arrangements, including options for compressed hours and remote work from day one. With 28 days (pro-rata) of annual leave, in addition to the public holidays, and a generous employer contribution of eight percent towards your pension scheme, we prioritise your well-being. Additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League. 

How to apply

To apply, please submit your CV and a short covering statement outlining how your experience aligns with the role, by 19 April 2026.

The interview process will include a 30-minute online introduction to our intelligence unit on Thursday 23 or Friday 24 April and an in-person interview at our Godalming Head Office on Tuesday 28 April or Thursday 30 April.

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.  

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Bridlington. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Monday 27th April 2026

Interview day (in-person) - Thursday 7th May 2026

Start date: July 2026

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

IntoUniversity Bridlington

The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£36,400 per annum.

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

HEAD OF MARKETING & ACQUISITION

Senior marketing and fundraising acquisition leadership role with Embrace the Middle East, a Christian charity, leading new supporter engagement.   

Why work for Embrace the Middle East?

• Hybrid role: High Wycombe (minimum onsite twice a month)
• 10% employer pension contribution
• 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 after 10. Plus 3 days between Christmas and New Year.
• Life Assurance: 3× salary
• Flexi-time and home-working options
• Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7)
• Access to retail discount portal
• Training and development programme
• A values-led team committed to mission, integrity, and compassion

About the Role

Working with the Director of Fundraising and Communications, you will play a central leadership role in Embrace’s Fundraising & Communications cluster, shaping how new supporters discover Embrace, experience their brand, engage with their stories, and begin their relationship with the charity. This is a role for someone energised by growth, experimentation, and building high-performing teams, with the strategic vision, creative ambition, and analytical rigour to match.

You’ll have:

• Strategic leadership in marketing, supporter acquisition, or fundraising within a charity or mission‑driven organisation.
• Strong multi‑channel acquisition experience (digital, print, social, paid, email, ecommerce).
• Proven ability to lead and develop high‑performing teams in hybrid/remote settings.
• Expertise in digital performance, optimisation, testing, and analytics.
• Managing sizeable budgets, forecasting, and ROI‑driven planning.
• Understanding of supporter behaviour, segmentation, attribution, and LTV modelling.
• Knowledge of UK fundraising regulations, GDPR, and ethical marketing practice.

Role Requirements

• Commitment to Embrace’s Christian mission and values (as a practising Christian or someone supportive of our ethos).
• Willingness to travel occasionally to the Middle East (every 2–3 years).
• Right to work in the UK.

About Embrace the Middle East

At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we’ve worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities.

We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi‑channel supporter and donor growth, build a digital‑first marketing strategy, and drive sustainable organisational impact.

Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:

Closing date: Tuesday 28th April 2026

Charisma vetting interviews must be completed by: Tuesday 5th May 2026

Interviews with Embrace the Middle East: w/c 11th May 2026

Please refer to the candidate pack for more comprehensive information.

We’re looking for a Stories and Content Officer to join our team

Salary: Circa £32,000

Base: Central Edinburgh/hybrid

Hours: Full time and permanent.  35 hours a week over core working hours of 10am - 3pm, Monday to Friday, with a one-hour lunch break. The office is open 8am - 7pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office. Working hours can be adapted for the right candidate.  

Benefits: 10% employer pension contribution; private medical insurance; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks’ fully remote working/year; three days’ paid carer leave/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.  

About the role and why we need you

We’re looking for a talented storyteller to join our team; to create compelling content that brings human experiences to life and connects meaningfully with our audiences. You’ll lead on interviewing and capturing powerful, real-life stories with empathy and respect, translating complex topics into clear, engaging narratives.

Working across a range of marketing and communications channels, you’ll produce high-quality copy for websites, social media, and media releases, tailoring content to platforms such as Instagram, YouTube, Facebook, LinkedIn and TikTok. You’ll also collaborate with and manage external creatives, including photographers, videographers and copywriters.

With excellent editorial judgement, you’ll identify stories that align with our mission and resonate with diverse audiences. Highly organised and collaborative, you’ll manage projects to deadline while maintaining professionalism, confidentiality and sensitivity at all times.

This is a rewarding opportunity to use your creativity and compassion to make a genuine impact. We encourage applications from candidates at all stages of their careers, including those who meet the criteria but may be in an unrelated role at present, or those returning to the workplace after a break.

Who are we? 

At Worldwide Cancer Research, we start new cures. Cancer is still one of the leading causes of death worldwide, but cutting-edge science can give us hope. Discovery research seeks to uncover new knowledge that could change the way we think about cancer. It reveals new ways to prevent, diagnose, and treat cancer that can save lives.

We fund discovery research into any type of cancer, anywhere in the world. Discovery research is the critical first stage of the research journey, creating a pipeline for future breakthroughs. By funding it, we can transform our understanding of how cancer works and start new cures, because no one should lose a loved one too soon.

Our vision is of a day when no life is cut short by cancer. Anyone that shares that vision and helps bring forward lifesaving breakthroughs – including our staff, supporters, and the researchers we fund – is a Curestarter. Are you?

As a charity, we are committed to opportunity without barriers, and we are striving to seek, value and learn from different perspectives and experiences. We want Worldwide Cancer Research to be an inclusive organisation – where everyone can be themselves and feel valued – as diverse as the scientific community we fund and the families whose lives we impact.

We are committed to ensuring that we provide equal opportunities to every applicant regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We aim to ensure that our recruitment process is unbiased and that everyone is treated equitably because our team members are at the heart of everything we do to start new cancer cures around the world.

To help start new cancer cures and save lives, we are looking for a Stories and Content Officer to join the busy Marketing and Fundraising team at Worldwide Cancer Research, to help the charity run its multi-million-pound funding programme for discovery cancer research.

The Digital Marketing Manager is accountable for the delivery and performance of our website, email, SEO, PPC, paid-social and CRM marketing, ensuring all our digital channels are optimised for both awareness and income generation.

This is a hands-on role which will see you deliver key activity as well as lead a small team in prioritising and evaluating work across digital channels, using data and insight to inform decisions. To spearhead and champion our digital marketing transformation, you’ll need to be a results driven and experienced professional, who thrives in a fast-paced environment. Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives.
• Deliver and continually improve how we connect with our audiences, primarily through (but not limited to) strategic use of email, website management, SEO, PPC, paid social and CRM marketing.
• Identify opportunities to maximise online brand awareness, engagement and revenue generation.
• Track, analyse and report on digital performance metrics, owning KPIs for traffic, conversion, income and engagement, as well as providing actionable insights and data to improve and inform digital marketing effectiveness.
• Own website performance by managing content within the CMS, improving user journeys, implementing SEO best practices and using data and analytics to increase visibility, traffic and conversion rates.
• Plan, execute and optimise our paid advertising accounts, including Google Ads and paid social platforms (e.g. Meta), using A/B testing to ensure they are data-driven, cost efficient and deliver ROI and income.
• Lead and deliver email and CRM activity (including building campaigns, managing audiences, segmentation and automation), ensuring data, templates and journeys are optimised for engagement and conversion, using performance and insights to drive improvements.
• Embed a culture of data-driven decision making and bring visibility and transparency to digital marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity.
• Work closely with the Data team to ensure digital and data strategies align and data between digital channels is automated, accurate and can be reported on effectively.
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations and any other applicable legislation.

 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

We will be interviewing for this role on 15th May at our Charity Office based in Birmingham City Centre.

HEAD OF RETENTION & DEVELOPMENT

Senior supporter retention and donor development role with individuals, churches and charitable trusts at Christian charity Embrace the Middle East.

Why work for Embrace the Middle East?

• Hybrid role: High Wycombe (minimum onsite twice a month)
• 10% employer pension contribution
• 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 days after 10 years. Plus 3 days between Christmas and New Year.
• Life Assurance: 3× salary
• Flexi-time and home-working options
• Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7)
• Access to retail discount portal
• Training and development programme
• A values-led team committed to mission, integrity, and compassion

About the Role

Working with the Director of Fundraising and Communications, you will lead the development and delivery of Embrace’s supporter retention and donor development strategy, building deep and lasting relationships with individuals, churches, and communities. You’ll be responsible for shaping the full supporter lifecycle, from onboarding and ongoing relationship building to reactivation, cross-engagement, and long-term value growth. This is a role that blends strategy, creativity, and data insight, requiring someone who can hold the big picture while empowering a diverse team of fundraising and subject matter experts.

You’ll have:

• Proven experience in supporter engagement, donor retention, and income growth strategies.
• Strong analytical skills, experience using data for segmentation, trend analysis,
• and performance optimisation.
• Strategic thinking, with the ability to innovate and diversify income streams.
• Excellent leadership and team management skills, with an ability to lead and develop high‑performing teams in hybrid/remote settings.
• Demonstrated ability to manage complex projects from planning to delivery.
• Knowledge of UK fundraising regulations, GDPR, and ethical practice.

Role Requirements

• Commitment to Embrace’s Christian mission and values (as a practising Christian or someone supportive of our ethos).
• Willingness to travel occasionally to the Middle East (every 2–3 years).
• Right to work in the UK.

About Embrace the Middle East

At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we’ve worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities.

We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi‑channel supporter and donor growth, build a digital‑first marketing strategy, and drive sustainable organisational impact.

Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:

Closing date: Tuesday 28th April 2026

Charisma vetting interviews must be completed by: Tuesday 5th May 2026

Interviews with Embrace the Middle East: w/c 11th May 2026

Please refer to the candidate pack for more comprehensive information.

We are looking for a compassionate and knowledgeable Information & Advice Generalist Adviser to join our team at Age UK Bromley & Greenwich.

In this role, you will provide vital information, advice and practical support to older people, their carers and families, helping them to navigate challenges around welfare benefits, housing, care and other key areas of later life.

You will work directly with clients through appointments, telephone and email, as well as taking part in outreach and occasional home visits. This is a varied and hands-on role where no two days are the same, requiring strong communication skills, attention to detail and a calm, empathetic approach.

Alongside delivering advice, you will support casework, maintain accurate records and work closely with colleagues, volunteers and partner organisations to ensure a joined-up service.

This is an opportunity to make a real difference, supporting older people to understand their rights, access the support available to them and feel more confident and in control of their lives.

My Sisters’ House is expanding its fundraising team — and we’re looking for a dynamic, creative and relationship‑driven fundraiser who can help take our income generation to the next level. If you love building connections, crafting compelling stories and spotting opportunities others miss, this role will give you the space to thrive.

What you’ll do

You’ll lead the growth of our individual giving and high‑value supporter base, nurturing relationships with donors, partners and philanthropists who want to make a tangible difference. You’ll shape engaging fundraising appeals, deliver standout donor experiences and bring fresh ideas that cut through a challenging fundraising landscape.

You’ll also help develop new income streams — from local businesses to female‑led enterprises — and work closely with colleagues to strengthen donor journeys and build a confident, ambitious fundraising culture.

What you’ll bring

You’re a natural communicator with a flair for storytelling and a sharp eye for opportunity. You’re organised, proactive and energised by a busy, varied workload. You enjoy thinking creatively, writing persuasively and turning insight into action. Above all, you’re motivated by the impact your work can have on women facing trauma, abuse and disadvantage.

Why join us?

You’ll be part of a small, passionate and supportive team with big ambitions. You’ll have room to innovate, freedom to shape your approach and the chance to grow your skills across individual giving, corporate partnerships and high‑value fundraising. With strong foundations already in place — and a growing network of committed supporters — you’ll be joining at a genuinely exciting moment.

Flexible working is essential, with occasional evenings and weekends. The role requires a DBS check

REQUEST FOR PROPOSALS

UK Contracted Reward Review

Mines Advisory Group (MAG) is seeking an experienced reward consultant or consultancy team to support a comprehensive review and redesign of its UK contracted reward framework.

About MAG

MAG (Mines Advisory Group) is an international humanitarian organisation working to save lives and build safer futures in conflict affected and fragile contexts. We operate globally across mine action and weapons and ammunition management programmes, working in partnership with governments, donors and affected communities.

Overview

MAG is undertaking a strategic review of its UK contracted reward framework to ensure it remains fit for purpose, aligned with organisational priorities, and able to support the attraction, retention and development of key talent.

MAG has committed to a more comprehensive review in 2026. This assignment will provide external expertise to support diagnostic analysis, design of a revised framework, and development of practical, implementable recommendations.

Purpose of the assignment

The purpose of this consultancy is to review and redesign key elements of MAG’s UK contracted reward framework so that it is fair, transparent, market aware, operationally effective and financially sustainable.

The assignment will combine technical analysis, stakeholder engagement, options development and implementation planning.

Scope of work

The review will focus on UK contracted staff and will include:

• Review of reward policy and principles to assess alignment with organisational needs and future direction
• Assessment of current job family structure, grading architecture and overall framework design
• Review of job evaluation methodology, including clarity, consistency and practical application
• Analysis of salary structures, progression approaches and incremental models
• Review of allowances and modular reward elements, with recommendations for simplification and alignment
• Development of practical design options with clear recommendations and rationale
• Indicative cost modelling and affordability analysis
• Development of a high level implementation and transition roadmap

The consultant will engage with key internal stakeholders and provide advice that is grounded in relevant market practice while being appropriate for an international humanitarian organisation.

Deliverables

The assignment is expected to produce:

• A diagnostic report outlining strengths, risks and key issues in the current framework
• An options paper with clear recommendations and rationale
• A high level proposed reward framework design
• Indicative financial modelling of recommended options
• An implementation and transition roadmap
• Presentation materials suitable for senior leadership and governance discussions

Timeline

The assignment is expected to run from May to September 2026, aligned to MAG’s internal governance milestones.

MAG can provide additional background information and arrange briefing sessions for prospective consultants. To request further information or arrange a discussion, please contact:

About you

We are looking for a consultant or consultancy team with:

• Demonstrable expertise in reward framework design and review, including grading structures, job evaluation and pay progression
• Strong experience working with not for profit, humanitarian or complex international organisations
• Ability to design reward frameworks that balance fairness, transparency, affordability and operational practicality
• Strong analytical capability, including cost modelling and translation of design options into financial impact
• Experience working with geographically diverse or internationally mobile workforces
• Credible benchmarking capability and access to relevant market data
• Ability to apply a diversity, equity and inclusion lens to reward design
• Strong communication skills with the ability to present complex concepts clearly to senior stakeholders and governance bodies
• Proven ability to deliver within defined timelines and manage confidential data appropriately

Further information

MAG can provide additional background information and arrange briefing sessions for prospective consultants. To request further information or arrange a discussion, please contact:

Louise McDonald
Director of People and Culture

[email protected]

We welcome pragmatic, proportionate and high impact proposals that support the development of a robust and future fit reward framework.

Remuneration is based on submission of final deliverables. Payments will only be made upon MAG’s written acceptance of deliverables. All invoices must clearly reference the consultancy contract and deliverables achieved. Payments will be made within 30 days of receiving a correct invoice.

Prospective consultants may propose an alternative payment schedule in their proposal, should they wish.

Do you enjoy building relationships and inspiring people to support a meaningful cause, while being an inspiring team leader and manager? This could be the role for you.

Job Description

As a senior member of the Bristol & Weston Hospitals Charity (BWHC) Fundraising & Marketing team, your main objective is to lead the development and management of our community fundraising programme to maximise income to meet annual targets.

You will play a vital role in stewarding effective relationships to maximise support from our existing supporters and crucially, for driving new donor acquisition to ensure the sustainability of our work.  Developing our community fundraising programme is essential to our income base and profile. Central to our work is supporting our volunteer fundraisers, driving participant numbers for challenge events, recruiting and engaging volunteers to help raise awareness of the impact of our hospitals across Bristol and Weston. Crucially, delivering on our 2025-2030 strategy alongside the rest of the Fundraising and Marketing team will be a key part of your role.

Supported by the Head Public Fundraising, you will develop strategic and operational plans and budgets for your operational area to meet growth targets and you will ensure to focus on the objective of focusing on current and lapsed supporters.

This is a dynamic and varied role where you will work closely with colleagues across fundraising, marketing and hospital teams to deliver our 2025–2030 strategy and bring our community closer to the charity’s mission.

Key Accountabilities

Community & Events Fundraising

• To maximise fundraising income by managing and delivering overall recruitment and stewardship of fundraising groups, individual supporters (including in memory fundraisers and funeral collections), ambassadors and volunteers
• To develop and manage the team, empowering them to deliver the BWHC ‘In Aid of’ strategic plan, focussing on expanding the network of supporters who fundraise for and are happy to represent BWHC externally
• To develop, manage and deliver the BWHC Community Group plan, focusing on acquisition of new supporters and development of our retention plan
• To raise income and profile through the development, management, promotion of a portfolio of events (BWHC events, third party events and In Aid of events), ensuring maximum participation
• To develop and manage the team to deliver stewardship of in memory fundraisers and income from funeral collection
• To work with the Hospital Partnership Manager to develop a strategic approach to increase levels of hospital staff fundraising
• To manage and develop BWHC’s trading offer, including overall management of the physical Fundraising Hub and development of online shop
• To ensure exceptional, personalised but proportionate donor stewardship including continued development of product led stewardship e.g. in celebration
• To oversee the recruitment, training, stewardship and management of volunteers to provide support across the charity
• To work with the Brand & Marketing Team to create and deliver a media programme to maximise participation in BWHC activity
• Supported by the Head of Public Fundraising, to work with the IG & Legacy Manager and Supporter Experience, Data & Insight Team in particular to define, develop and deliver cross-portfolio supporter journeys and consistent supporter care.
   

Leadership & Management

• To provide strong leadership and management to the Community Partnerships & Events Fundraising Officer, Community Partnerships & Event Assistant and Volunteer Officer to ensure they are encouraged and motivated to perform at their best, fulfil their role and achieve agreed targets/KPI’s.

Strategy and Planning

• Contribute to the development and review of Fundraising & Marketing strategy.  
• Accountability for Community Fundraising plan and maximising long-term growth in this area
• Develop, implement and monitor annual operational plans, budgets and income forecasting, and ensure internal reporting is completed
• Ongoing evaluation of activity to ensure maximised return on investment
•  Keep up to date with relevant legislation and developments which affect the charity
• To contribute to the overall work and reporting of the fundraising and communications team through excellent team-work and cross-team working

Deadline for applications: 11.30pm, Friday 24th April
Interviews planned for: W/C 27th Apri. 

Our Benefits:
 

• 27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service. 
• Commitment to hybrid and flexible working
•  Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%)
•  Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor
•  Life assurance cover - 4x annual salary
•  Commitment to training and development with budget set aside
•  Medicash health plan - claim cash towards a range of medical costs
•  Free Blue Light Card that allows access to hundreds of discounts at major retailers.

How to Apply:

Please submit your CV and cover letter, outlining how your experience fits the role and skills required. 

Join our Psychology and Therapy Hub (PATH) and make a meaningful difference in everyday life for adoptive, kinship and care-experienced families. We’re recruiting an Occupational Therapist with specialist expertise in sensory processing/sensory integration and attachment-informed practice to deliver practical, trauma-informed assessment and intervention that strengthens regulation, participation and connection. 

• Make a difference that families feel every day: co-produce practical strategies that support calmer routines, better sleep, smoother transitions and greater participation at home, school and in the community. 

• Bring specialist sensory expertise: assess sensory processing and regulation needs and translate findings into clear, realistic plans for parents/carers and partner professionals. 

• Work at the sensory–attachment interface: use a trauma- and attachment-informed lens to understand behaviour and build felt safety and co-regulation alongside sensory strategies. 

• Thrive in an MDT: contribute an OT perspective to formulation-led work within PATH, collaborating with psychology and therapy colleagues to create joined-up support. 

• Flexible, UK-wide reach: deliver support primarily online with occasional travel for team days, training or commissioned work (as required and agreed). 

You’ll need: 

• HCPC registration as an Occupational Therapist. 

• Strong experience supporting children/young people and their parents/carers (including complex presentations). 

• Proven skills in sensory processing assessment and intervention, including regulation strategies, activity adaptation and environmental modification. 

• Confidence working in an attachment- and trauma-informed way with adoptive/kinship/care-experienced families (or closely related work). 

• Excellent communication and report-writing skills, able to translate specialist thinking into practical, non-judgemental guidance that families can use. 

ROLE PROFILE

JOB TITLE:

Occupational Therapist

ACCOUNTABLE TO:

Clinical Lead

RESPONSIBLE TO:

Clinical Director

HOURS OF WORK:

Full time / Part time

LOCATION:

Remote working with travel flexibility

DURATION:

Permanent

SALARY / GRADE:

Grade 8 - £43.471

KEY WORKING RELATIONSHIPS

•      Clinical Director and PATH Clinical Lead
•      PATH team
•      AUK staff
•      Children and adults accessing our services
•      Referrers and external agencies as appropriate

PURPOSE OF THE ROLE

The Occupational Therapist (Sensory & Attachment) will deliver high-quality, trauma-informed occupational therapy assessment and intervention to families with a history of adoption, kinship care and long-term fostering. The postholder will bring advanced expertise in sensory processing/sensory integration and the impact of early adversity, attachment disruption and developmental trauma on regulation, participation and family life. The role will work as part of a multidisciplinary team (MDT) within PATH, contributing to formulation-led support, practical strategies and therapeutic approaches that strengthen safety, connection, and everyday functioning at home, school and in the community.

MAIN DUTIES AND RESPONSIBILITIES

·Provide specialist assessment and intervention where sensory processing differences interact with attachment needs, developmental trauma, neurodiversity and emotional/behavioural presentations.

·Co-produce practical, strengths-based support plans with parents/carers and, where appropriate, the child/young person; provide clear strategies that are realistic for family life.

·Deliver evidence-informed interventions (1:1 and group-based as appropriate) including sensory-based regulation strategies, activity adaptation, routine design, environmental modification and caregiver coaching.

·Integrate attachment- and trauma-informed principles (e.g., PACE/connection-based approaches) into OT recommendations, ensuring strategies support safety, relational connection and felt security.

·Contribute to MDT formulation and case discussions, offering an occupational therapy perspective on function, participation, sensory-motor development and regulation

·Prepare high-quality written outputs including assessment summaries, recommendations, letters and reports suitable for families and professionals; contribute to documentation required for commissioning/regulated service evidence as needed.

·Support families to understand the sensory, neurodevelopmental and trauma/attachment factors that may underpin behaviour and distress, and to implement strategies safely.

·Maintain accurate, timely records in line with organisational policies, data protection and confidentiality requirements.

·Contribute to the development of resources (e.g., guides, webinars, workshops) that translate specialist OT knowledge into accessible tools for families and professionals.

·Contribute to delivery of training in your specialist area (sensory processing, regulation, sensory-attachment interface) internally and externally.

·Actively manage a caseload, prioritising risk and complexity, and working within agreed service pathways, timescales and outcome measures.

CRITERIA

Knowledge and Experience

•  Significant experience working with children and young people and their parents/carers.

•  Experience delivering assessment and intervention for sensory processing differences and regulation needs.

•  Experience delivering remote/online OT interventions and caregiver coaching.

•  Experience of group work (parents/carers and/or young people).

•  Experience of working with adopted children, previously looked-after children, kinship or long-term foster families (or closely related settings).

•  Strong understanding of attachment, developmental trauma and the impact of early adversity on regulation, behaviour and participation.

•  Ability to integrate sensory strategies with relational/attachment-informed approaches.

•  Training/experience in DDP, PACE, NVR, therapeutic parenting or other attachment-informed models.

•  Expert knowledge of sensory processing and sensory-based regulation strategies.

•   Ability to differentiate sensory needs from (and understand overlap with) trauma responses, anxiety, and neurodevelopmental differences.

•  Sensory Integration training (e.g., postgraduate modules) and/or recognised competency frameworks.

•  Knowledge of neurodevelopmental profiles (e.g., autism, ADHD, DLD, FASD) and how these can interact with trauma/attachment and sensory processing.

•  Ability to provide accessible psychoeducation to families and partner professionals.

Qualifications and Education

   •Degree/diploma in Occupational Therapy.

   •     Current HCPC registration as an Occupational Therapist. Postgraduate       training/qualification relevant to sensory integration, sensory processing or advanced   paediatric OT practice.

•  Evidence of continuing professional development (Essential)

•  Training in a range of therapeutic modalities e.g. DDP, Theraplay, BUSS model, Sensory Attachment Intervention (Essential)

Skills and Abilities

   •         Experience of working within an MDT and contributing an OT perspective to shared          formulations and plans.

•Leadership and support skills

•Group work skills

•A reflective and empowering approach

•Strong application of theory

•Creativity and innovative approach to service delivery

•A commitment to the voice of children and families

Accountability

•Consultant Clinical Psychologist

•Responsible for maintaining own professional standards

•Responsible for delivering practice within the policies and standards of the charity

Behaviours

•Demonstrates commitment to equality, diversity and inclusion in all aspects of role at      all times.

•Contributes to an open and honest culture

•Supports, encourages, and motivates colleagues.

•Encourages challenge, creativity and innovation.

•Leads by example.

•Values transparency and consistency.

•Understands the role of individual and collective accountability.

•Actively contributes to Adoption UK’s mission.

•Has a clear understanding of other colleagues’ roles and responsibilities

•Shares skills and knowledge.

•Promotes Cross Functional team working.

•Offers outstanding service to members.

•Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders.

•Identifies and uses the most appropriate form of communication.

•Communicates clearly, seeking clarity when unclear and valuing the opinion of others.

•Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy

•Is responsive to colleagues, third party professionals and service users.

•Takes pride in own development.

•Enthusiastic and committed to achieving high standards and meeting agreed objectives.

•Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.

This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation.

Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.

THE ROLE

Job Title: Head of CRM

Reports To: Chief Executive

Location: Remote and hybrid working (occasional travel to SportsAid Head Office)

Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week

Contract: Permanent; part-time

Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.

CONTEXT & PURPOSE OF ROLE

SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders.  The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.  

Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage. 

Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.

You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.

BACKGROUND

Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development. 

SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.

We put athletes first.  We champion fairness and inclusion.  We work together.  We are ambitious and accountable. 

We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest.  For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars. 

SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.

KEY RESPONSIBILITIES

 CRM Strategy & Leadership

• Champion CRM adoption across all function areas.
• Serve as the internal subject matter expert on CRM best practice.
• Lead continuous improvement and optimisation of the platform.
• Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
• Act as Product Owner for Salesforce Nonprofit Cloud.

 Salesforce Nonprofit Cloud Implementation & Optimisation

• Lead final configuration, rollout and optimisation of:

• • Constituent management
  • Fundraising and donation management
  • Grants management
  • Beneficiary engagement
  • Programme and impact tracking

• Configure and manage:

• • Custom objects, fields, page layouts, record types
  • Validation rules and automation
  • Reports and dashboards
  • Permission sets and role hierarchy

• Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
• Manage sandbox environments, release cycles and change control.
• Liaise with external Salesforce implementation partners where required.

 Data Governance & Compliance

• Develop and enforce data governance policies and procedures.
• Ensure compliance with:

• • UK GDPR
  • Fundraising Regulator guidance
  • Charity Commission reporting requirements

• Maintain data integrity, security and role-based access controls.
• Implement duplicate management, data cleansing and quality assurance processes.
• Develop data retention and archival policies.

 Reporting, Insight & Impact Measurement

• Develop organisation-wide reporting frameworks.
• Build dashboards to support:

• • Fundraising performance
  • Beneficiary progression
  • Partner engagement
  • Impact reporting

• Ensure reliable KPI tracking aligned to Board reporting requirements.
• Support data-driven decision making at SMT and Board level.

 User Adoption & Training

• Develop and deliver a CRM training strategy for all staff.
• Create user guides, process documentation and onboarding materials.
• Provide ongoing support and troubleshooting.
• Establish and support CRM ‘champions’ (super-users) across function teams.
• Monitor adoption metrics and address any resistance to change.

 Supplier & Stakeholder Management

• Manage relationships with Salesforce partners and third-party vendors.
• Oversee licence management and budget control.
• Contribute to digital transformation projects across the charity.

ESSENTIAL SKILLS & EXPERIENCE

 Experience

• Substantial experience of a similar role within a UK charity (essential).
• Experience with:

• • Marketing Cloud Account Engagement (Pardot)
  • Experience Cloud
  • Payment integrations (eg Stripe, FinDock)
  • Grants management workflows

• Experience managing small CRM or data teams.
• Understanding of impact measurement frameworks in sport or social change.

Salesforce & Technical Expertise

• Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
• Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
• Strong understanding of:

• • Data model architecture
  • Schema design and object relationships
  • Flow automation (Salesforce Flow)
  • Validation rules and approval processes
  • Reports and dashboard development

• Familiarity with managing integrations using APIs, middleware or tools such as:

• • REST/SOAP APIs, Zapier or similar
  • Marketing automation integrations

• Experience in implementing and managing Salesforce Applications.
• Experience managing CRM data migrations.
• Understanding of role hierarchy, profiles and permission sets.

 CRM Leadership Experience (ideally involving Salesforce)

• Proven experience leading CRM implementation or major system transformation.
• Experience developing CRM strategies in a UK charity, membership or sport organisation.
• Experience driving organisational adoption and behavioural change.
• Demonstrable success improving CRM data quality and insight capability.

 Data & Governance

• Strong understanding of:

• • UK GDPR and data protection principles
  • Data governance frameworks
  • Information security best practice

• Experience implementing data quality monitoring processes.

Project & Change Management

• Experience managing system rollouts and phased releases.
• Familiarity with Agile or iterative delivery approaches.
• Strong stakeholder engagement skills across technical and non-technical audiences.
• Ability to translate operational needs into technical CRM solutions.

 Communication & Leadership

• Excellent written and verbal communication skills.
• Ability to influence senior leaders and Board members.
• Strong facilitation and training capability.
• Collaborative, solutions-focused and pragmatic approach.

 Personal Attributes

• Strategic thinker with strong operational delivery capability.
• Highly organised with attention to detail.
• Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
• Passionate about the power of sport to change lives.
• Committed to inclusion, diversity and safeguarding principles.

WHAT WE OFFER

• The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.

• A collaborative, supportive working environment where your ideas and contributions are valued.

• Professional development opportunities to enhance your skills and grow within the role.

• Flexible working: reasonable flexible, remote and hybrid working options are available.

• Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.

• Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.

• Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.

• Cycle to Work Scheme: available to all staff. 

• Death in Service Benefit: inclusion in company scheme. 

• Season ticket loan: an interest free loan is available to all staff.

• Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles). 

APPLICATION PROCESS

Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete.  Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).

Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.

SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.

SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.

NOTES:

The SportsAid office is in London, but this role can be based remotely.

As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.