540 Housing management jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Team Leader – Criminal Justice
Salary: £29,080 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Taunton – with travel across Somerset
Additional information:
Valid driver's license and access to a car for business purposes
Participation in an out-of-hours on-call rota
This role is based at our Taunton office, with regular travel required within a 30-mile radius across Somerset
About Alongside
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Team Leader within our Criminal Justice Service, you’ll be a steady, positive presence for people leaving prison who’ve recently experienced homelessness. Many clients are navigating trauma, mental ill‑health, substance use, domestic abuse and ongoing involvement with the justice system.
You’ll be responsible for holding day to day management of all aspects of the service including managing Criminal Justice Support workers, referrals to service, effective housing management of properties, and ensuring clients are supported in a way that allows them to maintain accommodation and make positive changes in their life.
Ready to make a real difference every day? Apply now.
What you’ll be doing:
- Provide operational management, leadership, staff line management and oversee service processes and systems.
- Maintain service performance to agreed internal and external contracted targets
- Ensure that financial procedures are maintained at all times in accordance with our procedures, manage voids, ensure housing benefit and service charges payment compliance and ensure income is maximised.
- Ensure effective tracking of service referrals, engagement and progressions, and outcomes for clients moving on from service.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
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- A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
- Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
- Understanding of the causes of homelessness and social exclusion and approaches which seek to address this and prevent people from sleeping rough
- Working as part of a team in an offender background setting for a minimum of 12 months
There are many great reasons to join our team!
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- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shop
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators
There are many great reasons to join our team!
-
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at our charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every year, Seaview Project works alongside over 1,200 people across Hastings and St Leonards to build stability out of complexity. We need a Finance Manager who wants their expertise to make that possible.
Role details
- Responsible to: Chief Officer and Treasurer
- Salary: £13,497 per annum
- Hours: 12 hours per week (Monday–Friday, hours negotiable)
- Holidays: 25 days per year plus statutory days, pro rata
- Pension: NEST Pension Plan, with a 4% contribution from Seaview
About us
Seaview Project has been delivering practical services for complex lives since 1985, supporting people across Hastings and St Leonards who are facing homelessness, poverty and related challenges, helping them build on their strengths and move towards greater stability and independence.
About the role
We're looking for an experienced Finance Manager to take responsibility for Seaview's overall financial management, ensuring our transactions, procedures and records meet internal, charity and legal requirements. You'll work closely with our Service Managers, Honorary Treasurer and Board of Trustees on financial forecasting, business planning and grant applications, and you'll lead the development of budgeting and finance awareness across the organisation.
Key responsibilities
- Advise trustees on financial policy and prepare annual budgets, costings and appraisals
- Monitor income and expenditure against budget and produce regular management reports
- Liaise with bankers and investment managers and manage cash flow
- Oversee invoicing, fee and grant claims, and Gift Aid submissions
- Manage payroll, PAYE, NI and pension administration
- Maintain fixed asset and balance code schedules
- Review financial systems to minimise the risk of error or fraud and ensure statutory compliance
- Prepare draft statutory accounts in line with the Charities SORP, liaising with our Independent Examiner or auditor
- Provide financial information to support contracts and funding applications
- Line manage and support our Finance Officer, including supervision and appraisals
- Act as Charity Commission correspondent and company secretary for compliance purposes
What we're looking for
Essential:
- Proven experience of budget setting and budget management
- Proven experience producing statutory accounts for charities to a high standard
- A relevant accountancy qualification, or significant experience in management, finance or the voluntary sector
- A genuine understanding of, and commitment to, the culture and ethos in which Seaview operates
- Proven ability to lead a team to achieve outcomes, targets and deadlines
- High levels of motivation and a commitment to improving service provision for people with complex needs
- Excellent verbal and written communication skills with people who use our services, professionals and colleagues
- Self-motivated, well organised, and flexible in approach
Desirable:
- Experience working in a small charity, in any sector
- Experience managing social housing rental accounts
- Experience of homelessness — lived, voluntary, professional or otherwise
Job Description
Job Title: Primary Futures Project Manager (Maternity Cover)
Reports to: Head of School Programmes
Location: The role is open to hybrid or fully remote working but the candidate would be expected to be able to occasionally travel to schools within the funded project areas (including Westminster, Chester and Lancashire) and attend occasional meetings at the charity’s offices located at Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB.
Purpose: Are you an experienced project manager with knowledge of the primary education sector who can confidently lead an exciting funded project for 12 months, helping children broaden their horizons and discover their futures? This is a fantastic opportunity to take on the role of Primary Futures Project Manager for Education and Employers charity supporting the delivery of our internationally recognised career-related learning programme in primary schools. The programme is called Inspiring the Future and is known as Primary Futures in primary schools.
Through our programmes, our charity brings inspiring volunteers from the world of work into schools, helping children learn in a fun way about a wide range of future jobs and career pathways, broadening their horizons and raising their aspirations and attainment. School activity sits at the heart of our charity’s mission which is to: ‘ensure that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work’.
This important role will manage and lead the day-to-day delivery of a key primary school focused project for the charity, funded by the Westminster Foundation. Responsibilities include leading the delivery and coordination of a multi-year funded project, managing stakeholder and funder relationships, overseeing programme activity across schools and partners, monitoring performance against targets and budgets, reporting on impact and outcomes, and providing line management and support to a remote team member to ensure successful project delivery.
Remuneration: £36k per annum FTE.
Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments.
Appointment Terms: This is a fixed-term, maternity cover role until at least end of November 2027. This role is advertised as part-time (0.6-0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Job Purpose:
Reporting to the Head of Schools Programmes, the Primary Futures Project Manager (Maternity Cover) will lead the delivery of a major funded project that helps children broaden their horizons, challenge stereotypes and discover the wide range of opportunities available to them in the future. Through Education and Employers' Primary Futures programme, the role will support schools to connect children with inspiring volunteers from the world of work, helping to raise aspirations and develop career-related learning across primary education.
The successful candidate will take day-to-day responsibility for the delivery of this multi-year project. ensuring activity is delivered on time, within budget and in line with agreed objectives and funding requirements. Working closely with schools, employers, volunteers and the funder, they will lead project delivery across a range of workstreams including school engagement, teacher training, volunteer mobilisation, communications, evaluation and reporting.
This is an exciting opportunity for an experienced project manager with knowledge of the primary education sector to play a leading role in a nationally recognised charity. The postholder will combine project leadership, stakeholder management and school engagement to ensure high-quality delivery and lasting impact for participating schools, teachers and children, while supporting the long-term success of the programme.
The role is open to hybrid or home-based working, with occasional travel to schools and project activities across Westminster, Chester and Lancashire, alongside occasional meetings with colleagues at the charity's London office.
What we are looking for in a candidate:
We are seeking a driven, highly capable, and enthusiastic Project Manager who can confidently manage a funder relationship, work efficiently to ensure project delivery remains on track and deliver engaging presentations to employers, children, and teachers. You will bring excellent communication, organisational, and project management skills, along with experience in working with or in primary schools that can support design and delivery of project resources and events and an interest in career-related learning and social mobility.
Education and Employers is a small charity working at a rapid pace to bring about change. We are a friendly, diverse, and welcoming organisation and the successful candidate will be well supported. The Primary Futures Project Manager will work closely with the Director of Programmes, Head of School Programmes and wider Inspiring the Future team to undertake the following key accountabilities:
Key Accountabilities:
Project Management
- Lead the day-to-day management and coordination of a five-year funded project, ensuring delivery is aligned with agreed objectives, targets, timescales, budgets and funder requirements.
- Maintain and oversee detailed project plans, delivery schedules and internal tracking systems to ensure all workstreams are effectively coordinated and milestones are achieved.
- Coordinate activity across multiple project workstreams, including primary school engagement, programme delivery, teacher training, primary-aged resource development, volunteer and employer mobilisation, evaluation, communications and reporting.
- Monitor progress against project KPIs and delivery targets and taking appropriate action to maintain successful delivery.
- Contribute to the longer-term development and sustainability of the project, ensuring learning from delivery is captured and used to inform future years of the programme.
- Manage relationships with the funder and other key project stakeholders, ensuring clear communication, appropriate involvement and timely sharing of progress and learning.
Delivery
- Take overall responsibility for the successful delivery of the project's programme of activity, ensuring participating primary schools receive a high-quality and consistent experience.
- Lead the development of high-quality primary-aged resources for teachers, pupils and parents/carers, overseeing the scoping, creation, and refinement of materials to support project delivery and enable schools to sustain career-related learning beyond the funded programme.
- Lead engagement and delivery with a designated group of participating primary schools, developing strong relationships with teachers and school leaders and tailoring support to their needs.
- Maintain a clear understanding of the needs and context of participating primary schools and geographical areas, using this insight to inform project planning and delivery.
- Ensure teacher training and support builds schools' capacity and confidence to embed career-related learning and independently use Primary Futures beyond the funded intervention.
- Oversee volunteer and employer mobilisation required to meet project delivery needs, working collaboratively with colleagues, employers and local stakeholders.
Reporting
- Lead on the collection of project data and feedback to monitor progress, demonstrate impact and inform ongoing improvements to delivery.
- Oversee the implementation of appropriate reporting mechanisms, including Salesforce and SurveyMonkey, to ensure accurate and timely recording of project activity and outcomes.
- Ensure project data and evidence are accurate, timely and sufficient to demonstrate progress against agreed KPIs and funding requirements.
- Produce high-quality progress updates, reports and other project documentation for senior leadership and funders.
Line Management
- Provide effective line management, direction and support to a remote team member, including performance management, professional development and regular review of progress.
- Plan and allocate workloads, balancing competing priorities and ensuring resources are effectively deployed to meet project and organisational targets.
- Provide oversight and direct leadership of key project activities, including employer encounters, virtual events, teacher training and primary school-based delivery.
- Work collaboratively across Education and Employers to ensure communications, research, evaluation and employer engagement support project delivery.
Person specification:
We are looking for someone with the following Skills/ Knowledge/ Expertise
Skills/Knowledge/Expertise
Essential
- Experience of working with primary schools, teachers or other education professionals, with a good understanding of the primary education context. (Ideally 2–3 years experience.)
- Strong project management experience, including coordinating complex, multi-year funded projects and delivering against agreed objectives, targets, timescales, budgets and funder requirements. (Ideally 2–3 years experience.)
- Experience of successful relationship management, with the ability to engage confidently and sensitively with funders, schools and education professionals at a range of levels of seniority.
- Experience of line managing staff, including setting objectives, providing direction, performance management, coaching and development support.
- Experience of collecting, managing and interpreting project data to produce high-quality reports for senior colleague and funders and demonstrate progress against agreed objectives, outcomes and KPIs
- Experience of developing, reviewing or improving primary-aged resources, programmes or activities for children, young people and/or education professionals.
- Understanding of the evidence base underpinning career-related learning at primary age and its role in broadening children's aspirations, knowledge and understanding of the world of work.
- Understanding of safeguarding, risk management and data protection and their application within an education or project delivery context.
Desirable
- Passion for supporting children and young people to realise their potential, including through the engagement of skilled volunteers and employers in education.
- Experience of working within the charity, education, social mobility, careers or youth sectors.
- Experience of motivating, supporting and coordinating volunteers to deliver activities impactfully and successfully
- Experience of identifying and managing risks, resolving problems and taking appropriate action to maintain successful project delivery.
- Experience of facilitating virtual activities with children and young people, including creating an engaging and interactive online environment.
Personal Attributes
- Commitment to uphold our charity’s five values - Inspiring, Inclusive, Innovative, Impactful, Integrity
- Enthusiastic about inspiring children and supporting social mobility.
- Flexible – responsive to changing operational context and new opportunities
- Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
- Able to undertake some occasional work in the evenings and at weekends
- Able to travel in the UK if required
Application process
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.
The closing date for applications is 9am on Monday 5th October and interviews will take place in the week of the 12th October. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.
Please send a covering letter of no more than 2 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV.
*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role
We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
Thank you for taking the time to consider this role. We very much look forward to receiving your application!
The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.


The client requests no contact from agencies or media sales.
Are you ready to make a lasting impact on the lives of dogs and the people who care for them?
We're looking for a Welfare Manager to take charge of the welfare journey for every dog in our centre. In this pivotal role, you will drive timely, compassionate decisions through expert behavioural and veterinary rehabilitation, ensuring each dog progresses toward their forever home.
What does this role do?
As Welfare Manager, you'll:
- lead, coach and develop a small team to deliver high-quality veterinary care and behaviour modification for dogs in our care,
- act as a balanced advocate for both behavioural and veterinary needs to achieve the best outcomes for each dog,
- oversee staff and volunteer training in behaviour and dog handling, ensuring all colleagues work within SOPs, legal, and health and safety guidelines,
- develop and implement tailored behaviour modification plans for dogs with complex needs and monitor progress towards successful rehoming,
- support professional development of Behaviour Officers, Dog Welfare Assistants, and Supervisors through mentoring, assessments, and workshops,
- collaborate with internal teams and external partners to ensure consistent, informed behavioural support before, during, and after rehoming.
Could this be you?
As an accredited clinical dog behaviourist (CCAB, CAB) with extensive experience in canine behaviour and welfare; including behaviour modification, clinical assessment, and risk management, you will have proven expertise in safely handling and rehabilitating dogs across a range of breeds and behavioural profiles. With a strong track record of leading, developing, and managing high-performing teams, you will also be a skilled communicator, who is able to influence and engage a variety of audiences. Above all, you'll be passionate about rehoming, and have a commitment to the aims and objectives of Dogs Trust.
What does this team do?
Our rehoming centres house thousands of dogs each year until they can find a loving new home and the success of our centres wouldn’t be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust, and we pride ourselves on our staff providing the very best in customer service.
Interviews will be provisionally held on the 1st and 2nd October 2026 at our Merseyside Rehoming Centre.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the role:
Weekends can be a particularly important time in supported accommodation. With fewer services open and less structure around the day, having a consistent, trusted member of staff available can make a real difference to someone’s wellbeing, confidence and ability to keep moving forward.
As a Weekend Support Assistant at St John’s Mansions, you’ll provide practical, person-centred support to residents, helping them build the skills and confidence they need to live more independently. Working from agreed support and risk plans, you might help someone manage their money or accommodation, access appointments and community services, develop everyday living skills or stay engaged with activities and goals that matter to them.
You’ll also play an important role in keeping the service safe and well coordinated throughout the weekend. You’ll respond to changing needs, safeguarding concerns and unexpected situations, maintain accurate records and make sure important information is clearly handed over to the wider team. You’ll need to be approachable and compassionate, while also confident in setting boundaries, using your judgement and knowing when concerns need to be escalated.
You’ll join an experienced team where you can develop your knowledge of supported housing, safeguarding, recovery-focused practice and working alongside people experiencing multiple disadvantage, with access to training, supervision and ongoing development.
We have two roles available, 1x 37.5 hrs per week and 1x 22.5 hrs per week. Exact working patterns will be discussed in interview.
About you:
- You can build positive, respectful relationships with people while maintaining clear professional boundaries.
- You’re able to encourage and motivate people to build confidence and independence, rather than simply doing things for them.
- You can stay calm, think clearly and respond appropriately when situations change or become challenging.
- You’re organised and reliable, with the ability to prioritise work, communicate clearly and keep accurate records.
- You understand, or are keen to develop your understanding of, homelessness, mental health, trauma, substance use and the barriers people can face when trying to move forward.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Tuesday 6th October at midnight
Interview date: Thursday 15th and Friday 16th October online via Microsoft Teams
Please note there will be a second stage interview in Islington for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Housing Advice Worker
We're looking for a kind, compassionate and resilient Housing Advice Worker to join our Domestic Abuse Social Care Service in Kent.
£27,976.00 per annum, working 40 hours per week on a 1 year FTC.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers who are currently in refuge to make the transition to permanent accommodation smoother.
- Supporting community customers who have accessed the Sanctuary Scheme to remain in their properties and manage the risks associated with that.
- Supporting key customers to set personalised goals in the form of a move on Support Plan
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking.'
- Ensuring customers have full access to any move on welfare support by completing move on paperwork prior to customers move on date.
- Liaising and building partnerships with local charities to support customers with move on items
- Accompany customers to property viewings.
- Helping to set up utilities for move on customers
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
What you'll bring:
Essential:
NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:
Full Driving Licence and access to use of vehicle
About us:
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Fire Safety Advisor
B&D Reside | £55,000-£65,000 | Hybrid - Barking / Sites / Home | Contract with potential to become permanent
Goodman Masson are delighted to be supporting B&D Reside with the appointment of a Fire Safety Advisor, a newly created position within their Asset Management team.
This is an excellent opportunity for an experienced fire safety professional to join an organisation with a strong commitment to resident safety and play a key role in strengthening fire safety compliance, assurance and risk management across its housing portfolio.
Working closely with the Fire Safety Manager, you will provide specialist technical advice across B&D Reside, supporting the Responsible Person and wider teams to ensure statutory and regulatory obligations are met.
The Opportunity
As Fire Safety Advisor, you will play a key role in ensuring B&D Reside's fire safety programme is delivered effectively, on time and to the required standards.
You will work across Compliance, Repairs, Building Safety, Estates, Health & Safety, Asset Management and Housing Management, providing technical expertise and helping to embed a positive, consistent fire safety culture across the organisation.
The role will have a particular focus on complex and higher-risk residential buildings, fire risk management, technical assurance, regulatory compliance, data governance and continuous improvement.
You will also have the opportunity to influence how B&D Reside manages and improves its fire safety information, systems and processes as the organisation continues to develop its approach to the Golden Thread and building safety information.
Key Responsibilities
- Support the Fire Safety Manager in developing and delivering fire safety policies, strategies and annual action plans.
- Undertake fire safety inspections and risk reviews, developing appropriate action plans and remediation requirements.
- Manage and oversee fire risk assessment programmes, ensuring assessments are completed to a high standard and within required timescales.
- Provide expert technical advice on fire safety across B&D Reside's property portfolio.
- Support fire safety improvement projects across Asset Management, Compliance, Repairs and Building Safety.
- Quality assure fire risk assessments, surveys, remedial works and wider fire safety activity.
- Maintain and develop comprehensive fire safety risk registers, ensuring risks, mitigations and actions are properly tracked.
- Investigate fire-related incidents, dangerous occurrences and near misses, identifying lessons learned and improvement opportunities.
- Support the delivery of PCFRAs and PEEPs where required.
- Oversee key fire safety documentation including evacuation plans, fire statements and supporting evidence.
- Work with external consultants and stakeholders on Fire Action Plans and the rollout of the triple pathway evacuation system.
- Provide oversight of Fire Incident Reporting, Fire & Rescue Service compliance and Regulation 38 certification processes.
- Act as an operational interface with relevant regulatory bodies and Fire & Rescue Services.
- Support the management of fire safety requirements across Higher Risk Buildings where required.
- Ensure key building information, including Regulation 38 information, as-built documentation, floor plans, PEEPs, evacuation strategies and fire safety records, is accurate and up to date.
- Act as the data steward for fire safety information, ensuring robust governance, accuracy and data quality.
- Support digital improvement initiatives and the development of effective fire safety information management systems.
- Promote resident engagement and ensure fire safety information is communicated clearly and effectively.
- Develop strong relationships with internal and external stakeholders, including contractors, consultants, the Council and Fire & Rescue Services.
- Horizon scan for changes in legislation, regulation and best practice, ensuring B&D Reside responds proactively.
- Contribute to committees, senior management meetings and reporting requirements relating to fire safety.
About You
We are looking for an experienced fire safety professional with a strong technical ba
A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.
They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.
Responsibilities:
- Lead on rent accounts and be the point of contact for tenants for queries
- Maximise income recovery through intervention
- Follow landlord approved escalation processes and procedures
- Hit personal and team KPI’s and help with the take-up of Universal Credit
Requirements:
- Knowledge of income management and relevant housing legislation
- Understanding of welfare benefits and use of financial records and IT systems
- Strong customer service and working well in a team environment
- Ability to communicate effectively with both internal and external stakeholders
If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.
Director of Strategic Asset Management
The Opportunity
Goodman Masson is delighted to be partnering with Moat Homes on the appointment of a Director of Strategic Asset Management.
This is a high-profile strategic leadership position, responsible for shaping and delivering Moat's long-term approach to asset management, investment, sustainability and planned works across its property portfolio.
Reporting to the Executive Director of Existing Homes, you will provide expert leadership across strategic asset management, ensuring Moat's homes are fit for the future, meet regulatory and quality requirements, deliver value for money and ultimately provide excellent outcomes for customers.
This is an opportunity for an established senior housing professional to play a central role in determining how Moat invests in, manages and optimises its assets over the short, medium and long term.
Your Role
As Director of Strategic Asset Management, you will lead the development and delivery of Moat's asset strategies and investment plans across three key horizons:
- 30-year long-term asset strategy
- 10-15 year medium-term investment planning
- 1-5 year short-term delivery programmes
You will ensure these strategies are aligned with Moat's wider Existing Homes strategy and organisational objectives, while ensuring the portfolio is positioned to meet future housing quality, building safety, sustainability and customer requirements.
You will provide visible leadership across the Strategic Asset Management team, creating a culture of high performance, accountability and continuous improvement.
Key Responsibilities
Strategic Asset Management & Investment
- Lead the development and implementation of Moat's asset management strategies and investment plans.
- Drive asset optimisation and portfolio modelling to ensure investment decisions are based on robust data and intelligence.
- Develop property investment proposals and stock rationalisation options for consideration by the Investment Committee and Board.
- Oversee the management and investment strategy for non-domestic assets.
- Ensure investment programmes are coordinated, deliverable and aligned with Moat's strategic priorities.
- Lead the development of strategies that ensure homes meet Decent Homes, building safety and net zero / MEES requirements.
Major Works, Planned Investment & Sustainability
- Oversee the delivery of major works and stock improvement programmes.
- Provide strategic leadership for retrofit and sustainability programmes.
- Ensure annual investment programmes are delivered effectively against agreed budgets, timescales and KPIs.
- Work collaboratively with investment, major works, responsive maintenance and compliance teams to ensure programmes are coordinated.
- Ensure customer insight and engagement are embedded into programme design and delivery.
Commercial & Financial Leadership
- Lead the strategic approach to procurement for major works and investment programmes, working closely with Procurement and the Executive Director of Existing Homes.
- Challenge existing approaches to contract and programme delivery to drive improved performance and value for money.
- Embed strong commercial approaches to contract management and cost control.
- Take overall responsibility for financial management and cost control across investment and compliance budgets.
- Work closely with Finance and Insight on performance analysis, budgetary controls and financial reporting.
- Identify and pursue relevant grant opportunities to maximise Moat's investment capacity.
Data, Performance & Assurance
- Ensure Moat's asset management databases are accurate, current and reflective of the condition of its property portfolio.
- Lead programmes of data collection and improvement to ensure the organisation has reliable and actionable asset intelligence.
- Oversee relevant regulatory and external data returns.
- Develop and monitor KPIs, with a particular focus on areas of customer and business risk.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Spitalfields Crypt Trust (SCT) is an East London charity supporting people affected by homelessness and addiction to rebuild their lives. We are looking for an experienced and inspiring Recovery Community & Therapeutic Service Manager to lead the development, delivery and continuous improvement of our Recovery Community and Therapeutic Service.
This is a part-time role working 28 hours per week and is fully onsite at our Shoreditch hub. There is some flexibility around how the hours are worked across the week, although ideally Friday will be included as a working day.
This is a key leadership role bringing together therapeutic support, aftercare, peer-led activity, volunteering, training and community engagement to create an integrated recovery journey. You will ensure that people accessing SCT's services have opportunities to strengthen their recovery capital, build supportive networks and progress towards greater independence and wellbeing.
Working closely with our Director of Services and colleagues across SCT, you will:
- Lead the ongoing development of SCT's Recovery Community and therapeutic offer.
- Oversee recovery-focused programmes, therapeutic interventions, aftercare and peer-led activities.
- Create meaningful opportunities for people with lived experience to shape services, volunteer, mentor and support others.
- Lead and develop staff, volunteers, peer mentors and facilitators, fostering a positive and inclusive culture.
- Build strong partnerships with commissioners, funders, treatment providers, housing and mental health services and other community organisations.
- Oversee service quality, budgets, monitoring and evaluation, ensuring services are safe, effective and demonstrate positive outcomes.
- Develop pathways into volunteering, employment, education and wider community engagement.
About you
We are looking for someone with significant experience of leading services within recovery, social care, community development, housing, health or a related field. You will have a strong understanding of addiction recovery and the challenges experienced by people affected by homelessness and multiple disadvantage.
You will be a confident and collaborative leader with experience of managing people, developing programmes, building partnerships and delivering measurable outcomes. You'll also bring strong organisational and communication skills, sound judgement and a genuine commitment to person-centred, trauma-informed and recovery-focused practice.
Above all, we're looking for someone who can inspire others, develop strong services and help create an environment in which people in recovery are active participants in their own community.
Location: SCT's Shoreditch hub, London E1
Hours: 28 hours per week, onsite, ideally including Friday as a working day
Please see the attached Job Description for full details of the role, responsibilities and criteria.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager - Homelessness and Support
We are seeking an experienced Service Manager to lead vital homelessness prevention, housing support and energy advice services in Leicestershire.
Position: Service Manager: Homelessness and Support
Location: Charnwood, Leicestershire and remote, with travel across the local area
Salary: £35,020 FTE (£21,295 pro rata)
Hours: Part-time, 22.5 hours per week
Contract: Permanent
Closing Date: Friday 16th October
We reserve the right to close this advert early if we receive a high volume of suitable applications.
About the Role
This is an opportunity to lead and develop services that help people experiencing homelessness, housing instability and financial hardship move towards safer, more secure lives.
You will provide day-to-day leadership to teams delivering homelessness prevention, home energy advice and housing support services. You will ensure services are safe, effective, person-centred and responsive to local need, while meeting funding, regulatory and organisational requirements.
Key responsibilities include:
- Leading, supervising and developing staff and volunteers
- Monitoring service performance, outcomes and key performance indicators
- Overseeing complex cases, safeguarding concerns, complaints and service risks
- Ensuring accurate records and reports are maintained
- Using service data, feedback and learning to improve quality and outcomes
- Building effective relationships with local authorities, housing providers, health services, funders and community partners
- Contributing to funding applications, service reviews and organisational planning
You will not routinely hold a caseload but will provide guidance and support when complex situations arise.
About You
You will have experience managing staff, volunteers or services within homelessness, housing, advice, community support or a related setting.
You will also bring:
- Knowledge of the challenges facing people experiencing homelessness or disadvantage
- Experience of monitoring performance and improving service quality
- A sound understanding of adult safeguarding, confidentiality and information sharing
- Strong leadership, organisation and decision-making skills
- Experience of partnership working and producing clear reports
- The ability to manage competing priorities and respond calmly to operational challenges
- A respectful, inclusive and non-judgemental approach
Knowledge of homelessness legislation, housing options, tenancy sustainment or funded service delivery would be an advantage.
You will need a full driving licence and access to a vehicle, or another reliable means of travelling across Charnwood and Leicestershire. Occasional evening and weekend work may be required. This role is subject to an enhanced DBS check.
About the Organisation
You will join a small, close-knit charity committed to tackling homelessness and helping local people build safer, more stable lives.
The organisation offers additional holiday, flexible working and training and development from your first day. You will work alongside supportive colleagues who bring energy, commitment and hope to their work and are focused on achieving the best possible outcomes for the people they support.
Other roles you may have experience of could include Homelessness Service Manager, Housing Support Manager, Supported Housing Manager, Community Services Manager, Advice Services Manager, Operations Manager, Housing Services Manager or Safeguarding Lead.
Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP
Peabody is seeking a proactive and customer-focused Awaab’s Law Case Lead to join our Repairs Team. This key role is responsible for managing high-risk and urgent repair cases, ensuring compliance with Awaab’s Law and delivering positive outcomes for residents.
Key Responsibilities
- Manage complex and high-risk repair cases within statutory timescales.
- Act as the main point of contact for residents throughout their repair journey.
- Work closely with repairs teams, contractors and internal stakeholders to drive timely case resolution.
- Maintain accurate records and compliance reporting.
- Manage escalated cases involving health and safety risks, vulnerabilities and resident concerns.
- Identify service improvements and support continuous improvement initiatives.
About You
- Experience managing complex repairs, complaints, escalations or customer cases.
- Strong knowledge of repairs processes and case management.
- Excellent communication, stakeholder management and problem-solving skills.
- Highly organised, with the ability to manage competing priorities and deadlines.
- Strong IT skills, including Microsoft Excel and housing management systems.
- Empathetic, resilient and committed to delivering excellent customer service.
Additional Information
- An in person Assessment Centre will be held at Pembroke House, Pitsea, Essex on Friday 2 October.
- We are committed to an inclusive recruitment process and welcome requests for reasonable adjustments.
Deputy Outreach Manager
We are seeking an experienced people manager to lead high-quality services and improve outcomes for young people facing homelessness and complex challenges.
Salary: £32,606 per annum
Location: North Tyneside
Hours: 37.5 hours per week
Contract: Permanent, full time
Closing date: 21 September 2026
About the role
Be the difference for young people facing homelessness.
As Deputy Outreach Manager, you will help lead services supporting young people who are homeless, at risk of homelessness or experiencing other complex challenges. You will supervise and inspire frontline colleagues, maintain high standards of support and housing management, and help young people move towards safer, more independent futures.
Working closely with the wider management team, you will make confident decisions, manage risk and ensure services operate safely and effectively. You will also develop strong relationships with commissioners, stakeholders and delivery partners, representing the service at regular meetings and supporting successful partnership working.
Your key responsibilities will include:
· Supervising and supporting teams and individual staff members
· Ensuring young people receive safe, consistent and person-centred support
· Overseeing safeguarding, risk assessments and support planning
· Maintaining effective housing management and service standards
· Monitoring health and safety through regular checks, risk assessments and reporting
· Helping to manage local project budgets and resources
· Building productive relationships with commissioners, stakeholders and partner agencies
· Working with internal teams, including Finance, HR, Quality and Compliance, Fundraising and Communications
· Supporting the smooth day-to-day operation and continued development of the service
About you
You will be an experienced and proactive manager who can lead people, manage competing priorities and make sound decisions in complex situations.
You will bring:
· Experience of supervising teams and individual staff members
· Experience of delivering safe services to young people at risk, both in accommodation and within the community
· Strong decision-making and risk management skills
· Experience of safeguarding children and young people
· Knowledge of risk assessments and support planning
· Good literacy, numeracy and IT skills
· Strong professional boundaries and personal integrity
· The ability to work collaboratively with colleagues and external partners
· A commitment to equality, diversity, dignity and respect
Experience of working within Ofsted requirements would be desirable but is not essential.
About Depaul UK
Depaul UK exists to end homelessness and change the lives of people affected by it. Since 1989, the charity has provided accommodation, prevention and support services to thousands of marginalised young people across the UK.
You will receive tailored training and development, 26 days’ annual leave rising with service, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme with 24/7 GP access, a cash health plan and retail and lifestyle discounts.
Depaul UK welcomes applications from people of all backgrounds and is committed to fair, inclusive and safer recruitment. An appropriate DBS check will be undertaken where required.
Other roles you may have experience of could include Deputy Service Manager, Assistant Service Manager, Outreach Team Leader, Housing Services Manager, Supported Housing Manager, Homelessness Service Manager, Project Manager or Support Services Manager.
Please note this role is advertised by NFP People, the recruitment agency acting on behalf of Depaul UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Southampton
Salary: £26,805.75 - £26,464.70
Hours per week: 37.5
Contract Type: Permanent
Reference Number: STOPDA841 & STOPDA842
Main Purpose and Scope of the Job:
The focus of this role is on reduction of risk and minimising impact of domestic abuse by providing support, advice and assistance to adults and any children living within Stop Domestic Abuse’s dispersed accommodation who have experienced or are at risk of domestic abuse.
Dispersed accommodation is safe, self-contained accommodation with a similar level of specialist domestic abuse support as provided within our refuges but which may be more suitable for victims-survivors who are unable to stay in a refuge with communal spaces. This may include: women with male children over 16, male victims-survivors, including men with children, LGBTQ+ victims-survivors, older adults, victims-survivors with disabilities, victims-survivors facing multiple disadvantages and victims-survivors with pets
- Providing safety planning, support, advice, and assistance all adults, children those living within dispersed accommodation.
- Working to empower and support all victims and survivors of domestic abuse to make positive choices.
- Participating in the delivery of the on-call out of hours on a rota basis.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
REPORTING TO: Head of Services
RESPONSIBLE FOR: Team Leaders and other service-based roles as required
PURPOSE OF POSITION
The Service Manager will have overall responsibility for the operational leadership, quality, performance and contract delivery of both the LB Newham Core and the Intensive Support Accommodation contracts. The role will ensure a joined-up support pathway for residents with low, medium, high and complex support needs, promoting safety, stabilisation, independence, move-on and long-term tenancy sustainment.
The post-holder will lead staff teams to deliver high-quality, trauma-informed, strengths-based and person-centred support for vulnerable single homeless adults, including residents with multiple disadvantage, high levels of risk and complex support needs.
The role will set, monitor and embed clear resettlement and support standards, ensuring residents receive consistent assessment, support planning, risk management, move-on preparation and tenancy sustainment support.
The role will be accountable for safeguarding, housing management, performance reporting, quality assurance, partnership working, commissioner confidence and continuous service improvement.
What makes this role different
• Lead the full move-on journey, from pre-tenancy preparation to sustaining community accommodation, ensuring residents receive timely, effective support.
• Combine trauma informed support, tenancy sustainment, homelessness prevention, partnership working and values-led leadership to help residents build independence.
• Work with Resident Services, Intensive Housing Management team. landlords, commissioners and agencies to prevent repeat homelessness and improve outcomes.
• Lead with purpose, strengthen practice and model a learning culture rooted in Growth, Inclusion, Collaboration and Compassion.
The role will require participation in the on-call rota and occasional evening and weekend work in line with service needs.
RESPONSIBILITIES & ACCOUNTABILITIES
Key Responsibilities
• Lead the delivery supported accommodation contracts in line with commissioner expectations, contract requirements, organisational policies and agreed performance standards.
• Provide clear management oversight of service quality, safety, safeguarding, risk, incidents, complex cases and escalation.
• Ensure residents receive effective assessments, risk management, support planning, move-on planning and outcome-focused reviews.
• Set and maintain clear resettlement standards across the service, ensuring residents are supported to develop independent living skills, secure appropriate move-on options and sustain accommodation after leaving the service.
• Ensure support standards are consistently applied, including timely assessments, person-centred support plans, regular key work, outcome-focused reviews, accurate case recording and clear escalation of risk or non-engagement.
• Promote trauma-informed, strengths-based and psychologically informed practice across the service.
• Work closely with the Intensive Housing Management team to oversee housing-related support, including referrals, placements, rent accounts, Housing Benefit claims, arrears prevention, voids, licence or tenancy obligations, move-on and tenancy sustainment.
• Ensure the intensive supported accommodation service provides safe, responsive and proportionate support for residents with complex needs and high levels of risk.
• Monitor performance against contract indicators, including outcomes, safeguarding, engagement, rent accounts, move-on, tenancy sustainment, voids and resident feedback.
• Prepare accurate reports, evidence and performance commentary for commissioner monitoring, audits, inspections and service reviews.
• Lead, develop and support staff to work as one team while maintaining service-specific boundaries, contractual standards, professional accountability and Your Place values.
• Maintain effective staffing arrangements, including cover for key working, weekend, out-of-hours and intensive provision requirements.
• Build strong partnerships with commissioners, Adult Social Care, health services, substance misuse services, criminal justice partners, housing providers and community agencies.
• Use service data, resident feedback and quality assurance activity to drive improvement, demonstrate impact and evidence value for money.
• Work closely with the Quality Assurance Manager and Impact Manager to use performance data, quality assurance findings, resident feedback and outcome measures to identify trends, strengthen practice and drive continuous service improvement.
• Work flexibly to respond to urgent operational issues, safeguarding concerns, incidents, commissioner requests and service pressures.
• Embed person-centred practice and meaningful co-production with residents, ensuring services are shaped by lived experience and aligned with Your Place values of Growth, Inclusion, Collaboration and Compassion
PERSON SPECIFICATION
The successful candidate will bring the experience, knowledge, leadership skills and values needed to manage high-quality supported accommodation services and contribute effectively to the wider Your Place team.
Essential Criteria
• Experience managing or supervising staff in supported housing, homelessness, social care, community support or a similar setting.
• Ability to lead change, improve practice and support staff through service development.
• Experience supporting vulnerable homeless adults, rough sleepers or people facing multiple disadvantage.
• Strong understanding of risk, safeguarding, trauma, mental health, substance misuse, tenancy sustainment and move-on barriers.
• Experience leading services that manage challenging behaviour, anti-social behaviour, safeguarding concerns, tenancy breaches, arrears or complex risk.
• Experience of contract management, performance monitoring, quality assurance, reporting and service improvement.
• Good understanding of housing management, including arrears, voids, tenancy or licence breaches, maintenance, health and safety, and property-related risk.
• Ability to analyse performance information, identify risks and trends, produce clear reports and use data to drive improvement.
• Experience building constructive relationships with commissioners, statutory services, voluntary sector partners and internal stakeholders.
• Knowledge of person-centred, strengths-based, trauma-informed and psychologically informed support.
• Knowledge of safeguarding adults, mental capacity, confidentiality, professional boundaries, data protection, equality and diversity, and complaints handling.
• Excellent written and verbal communication skills, including clear reports, briefings and monitoring returns.
• Commitment to resident involvement, co-production, equality, diversity, inclusion and anti-discriminatory practice.
Desirable Criteria
• Experience managing commissioned homelessness or supported accommodation contract.
• Experience working within or alongside London local authority homelessness pathways.
• Experience of managing voids, referrals, move-ins, move-outs and partnership-based accommodation arrangements.
• Experience of using Home Star, In-Form, Pyramid or equivalent systems to monitor support, tenancy sustainment, risk, outcomes and case recording.
• Experience preparing for audits, inspections, commissioner reviews or contract monitoring meetings.
• Experience leading services through mobilisation, remodelling, restructure or improvement planning.
Aptitude and Behaviours
confidently use performance data, resident feedback and quality assurance learning to improve outcomes and value for money.
Provides values-led leadership and communicates clearly with staff, residents, commissioners and partners.
Use written, numerical and performance information to make sound, accountable and compliant decisions.
Involving and Including Embeds resident involvement and promotes dignity, choice, equality, inclusion and cultural competence.
Build and develop a high-performing team through clear direction, supervision, support and accountability.
Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK
Our mission to solve homelessness in east London, one person at a time!