543 Housing management jobs

Full Time | Permanent Contract
Salary: £12.71 per hour (increasing to £13.45 after 6 month probation) 

Are you passionate about supporting vulnerable women to overcome challenges, rebuild confidence and achieve greater independence?

Harrogate Homeless Project is seeking a compassionate and dedicated Women’s Support Worker to join our Client Services Team. This rewarding role provides vital support to women experiencing homelessness and housing insecurity, helping them access the services, opportunities and encouragement they need to move forward with their lives.

Working across our hostel, Springboard Day Centre and supported accommodation, you will provide person-centred support in a safe, welcoming and non-judgemental environment. You’ll be part of a supportive team committed to empowering women to achieve positive outcomes and maintain sustainable tenancies.

Key Responsibilities

• Provide day-to-day support and assistance to female clients living within our hostel and supported accommodation.
• Deliver a professional and welcoming reception service to clients, visitors and members of the public.
• Support the induction of new female residents, ensuring all relevant paperwork and processes are completed.
• Work closely with caseworkers to encourage and support clients to engage with agreed support activities and appointments.
• Build positive, professional and trusting relationships with clients, providing practical and emotional support where appropriate.
• Maintain a safe, non-discriminatory and inclusive environment for all clients.
• Manage client behaviour in accordance with organisational policies and procedures, issuing warnings and evictions where necessary.
• Collect service charges and donations, ensuring accurate cash handling and record keeping.
• Maintain accurate client records, support notes and incident logs using HHP’s database systems.
• Carry out health and safety checks, including room inspections, to ensure accommodation remains safe and suitable.
• Support the reporting and resolution of maintenance issues within client accommodation.
• Assist clients with housing benefit applications and related documentation.
• Support the induction and supervision of volunteers.
• Work collaboratively with colleagues, volunteers and partner agencies to achieve positive client outcomes.
• Contribute to fundraising events, promotional activities and the wider work of the charity.

What We Are Looking For…

We are looking for someone who is caring, resilient and committed to supporting women facing complex challenges.

Reporting to: Senior Support Worker
Location: Harrogate, North Yorkshire
Contract: Permanent

This post is restricted to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. The role involves direct support, room checks and accommodation-related work with vulnerable female residents where privacy, dignity and wellbeing are central to the role.

Benefits Include

• Opportunities for professional development and training.
• 33 days annual leave (including bank holidays) plus birthday leave.
• Healthcare package.
• Travel benefits.
• Workplace pension scheme.
• The opportunity to make a real difference in the lives of women experiencing homelessness.

About Us

Harrogate Homeless Project provides people experiencing homelessness with a safe place to stay and the support they need to build confidence and move towards independent living.

We work with partners to give people facing disadvantage hope of a different future and empower people to change their lives through support, accommodation and opportunity.

Harrogate Homeless Project is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.

How to Apply

Please send your CV and a brief covering letter to Eden Makey or call for an informal conversation about the role.

Closing Date: 4 October 2026

We will assess applications as they are received and interview suitable candidates on a rolling basis. Therefore, we reserve the right to close this vacancy earlier than the stated closing date if a suitable candidate is appointed. Early applications are encouraged.

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

Are you a passionate person who wants to shape the future of our St Johns Wood Shelter shop? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead as a shop manager.

This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop.

If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you! 

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

 Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Do you have a strong track record of securing high-value corporate partnerships, including six- and seven-figure relationships, plus a real desire to work for one of the leading charities in its field?

Then join Shelter as a New Corporate Partnerships Manager and help drive transformational private sector support for one of the UK’s leading charities.

About the role

If you're looking for an opportunity to play a pivotal role in shaping Shelter's corporate partnership strategy, this is a senior position with significant impact. As New Corporate Partnerships Manager, you will lead the development and delivery of a high-value new business pipeline, securing transformational partnerships that generate substantial income and help defend the right to a safe home.

You'll build, cultivate and convert relationships with major corporate prospects, creating compelling and commercially astute partnership propositions tailored to organisational priorities. From charity of the year partnerships and strategic commercial collaborations to policy-led and purpose-driven initiatives, you'll identify opportunities that deliver value for both partners and Shelter.

Working closely with colleagues across the organisation, you'll develop innovative partnership concepts, influence senior stakeholders and bring ambitious partnership opportunities to life. You'll play a key role in helping Shelter grow its corporate income, strengthen its position as a leading charity partner and deliver lasting impact for people facing housing insecurity.

You'll also contribute to a culture of ambition and collaboration, sharing expertise, supporting colleagues and helping drive the success of the wider team.

At Shelter, we're committed to creating an inclusive workplace where everyone can thrive. We welcome conversations about flexible working and personal development and believe success should be determined by talent, potential and contribution.

About You

We're looking for an ambitious and tenacious new business professional with a proven track record of identifying, developing and securing high-value partnerships. You'll be a confident relationship builder, skilled at engaging senior stakeholders and converting prospects into long-term strategic relationships. A strong communicator with excellent commercial awareness, you'll be able to create compelling, tailored proposals and presentations that inspire organisations to support Shelter's mission to defend the right to a safe home.

We welcome applications from candidates with corporate fundraising experience, as well as those from related sectors such as sales, business development, marketing and creative agencies, where transferable skills in income generation, stakeholder engagement and business growth can be applied in this role.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave plus bank holidays, flexible working practices, a competitive pension scheme, salary sacrifice options and a sector-leading Life Leave policy, including up to five volunteering days per year.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About the team

Shelter has a mature fundraising program that has seen continuous year on year diversity and growth. The directorate generates over £48m gross income, of which a high percentage is unrestricted 

The directorate consists of Community and Events, Individual Giving, Planning and Improvement and High Value Partnerships, where this particular role sits. High Value Partnerships covers Major Donors, Trusts & Foundations, Legacies and Corporate fundraising, with the Corporate Partnerships team split between New Partnerships and Partnership Management.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit your work history and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.

Please ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We enable decision-making
• We drive change aligned to our strategy

Any applications submitted without a supporting statement will not be considered.

About Shelter
 Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Peer Recovery Worker will support people who are sleeping rough, at risk of rough
sleeping, or going through important stages in housing and recovery. The main purpose
of this role is to help reduce the harm caused by rough sleeping.

You will listen, build trust, give practical help and share clear information. You will help
people connect with the right support, including housing, health care, drug and alcohol
services, benefits advice, community groups, and services based at WSUP.

WSUP is not a drug and alcohol treatment provider, so this role does not involve
clinical treatment or specialist interventions. Instead, you will help people understand
their options, prepare for appointments, overcome barriers and stay connected with
services that can meet their needs.

You do not need to have all the answers.

We are looking for someone who is kind, reliable, calm and able to support people
without judgement. We welcome applications from people who have lived experience of homelessness,
addiction or recovery, and who feel ready to use that experience to support others
safely and positively.

This is a 12-month fixed-term post, with the possibility of extension for up to a further two years, subject to funding and organisational requirements.

Key Responsibilities
 

Engagement

• Build trusting and respectful relationships with people experiencing roughsleeping, homelessness, substance use, poor mental health or social isolation.
• Engage people in the Target Priority Group cohort through drop-ins, planned appointments, informal conversations and outreach.
• Provide emotional and practical support, listening and helping people feel heard.
• Use lived experience, where appropriate, to build connection, reduce stigma and inspire hope.
• Encourage people who may be unsure about housing, treatment or other support to explore their options at their own pace.
• Maintain contact during periods of disengagement, relapse, crisis or transition, within the boundaries of the role.
• Help people identify their own goals, strengths and next steps.
• Support or co-facilitate peer, recovery or wellbeing activities where appropriate.

Practical support and navigation

• Provide clear, accurate information about local treatment, health, housing, benefits and community services.
• Introduce people to co-located services at WSUP and help them understand what each service can offer.
• Provide warm handovers and accompany people to appointments where this is helpful, agreed and within the service plan.
• Help people with practical tasks such as phone calls, forms, identification, benefits enquiries and gathering information for appointments.
• Work closely with treatment, outreach, housing, health and other partners so that support is coordinated and responsibilities are clear.
• Advocate for people when stigma, exclusion or difficult processes create barriers to support.
• Support people at key transition points, including moving from the street into accommodation, leaving hospital, prison or treatment, or returning to services after disengagement.
• Help people connect with local groups, activities and community support that may improve wellbeing and reduce isolation. 
• Support day-to-day service delivery by staffing open sessions including Saturdays (on rota), covering reception duties and attending relevant team and management meetings.

Recording, safety and outcomes

• Record all contacts, actions, referrals, risks and outcomes accurately and promptly on WSUP's case management system.
• Complete triage/ONS4 wellbeing monitoring at the agreed stages.
• Complete ERSRAT monitoring across the newly registered guests, active caseload, including baseline information and follow-up reviews.
• Identify safeguarding concerns, immediate risks and changes in a person's situation, and report or escalate them without delay.
• Follow WSUP procedures on confidentiality, consent, information sharing, lone working, incidents, professional boundaries and health and safety.
• Contribute to support plans, case reviews and multi-agency discussions.
• Help collect guest feedback, case studies and evidence of outcomes, with appropriate consent. 

Working with co-located services

• Welcome and introduce people to visiting and co-located professionals.
• Help guests prepare for conversations with treatment, housing, health, benefits and other services.
• Share relevant information in line with WSUP policies and procedures.
• Follow up agreed actions and help guests understand what will happen next.
• Avoid taking over duties that belong to specialist, statutory or treatment providers. 

Person Specification
Essential skills & experience

• Experience of supporting people affected by homelessness, rough sleeping, substance use, poor mental health or other disadvantages.
• Ability to build trusting relationships with people who may have had poor experiences of services.
• Good listening, communication and practical problem-solving skills.
• Ability to explain information clearly and support people to make their own choices.
• Ability to work positively with colleagues, co-located services and external partners.
• Ability to maintain clear professional boundaries.
• Ability to recognise and respond to safeguarding and risk concerns.
• Ability to organise a varied workload and keep accurate records.
• Commitment to equality, inclusion and non-judgemental practice.
• Willingness to work flexibly, including outreach and occasional evening or weekend work where agreed. 

Desirable skills & experience

• Personal lived experience of substance use, recovery, homelessness or related issues, with the ability to use this experience safely and appropriately.
• Peer mentor or peer support training or qualification.
• Experience of helping people access treatment, health, housing or community services.
• Knowledge of local services in Greenwich or South East London.
• Basic computer skills. Training and support can be provided. 

Housing Support Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Housing Support Worker

Location: Brent. This is a floating support service which means locations may vary from outreach sites, personal homes, and our office space. Please be kindly aware that although there is step free access available at our base office, we cannot guarantee step free access in the external locations which form as part of this role.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Friday on a rota between 08:00- 16.:00,  09:00 - 17:00, 10:00 - 18:00. You may be required to work outside these hours as per service and participant requirements.

About the Role

We're hiring a Housing Support Worker to join our team based in Brent. In this role, you will support participants who have been or are at risk of homelessness, experienced social exclusion, mental health challenges, substance use challenges, learning disabilities and/or may have previous convictions. You will support participants on their journey towards recovery, reablement, and independence within a compassionate and trauma informed environment. 

In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! 

Key Responsibilities Include:

• Support residents who may be facing challenges with their housing and long-term living
• Co-create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Support residents to build skills and confidence to build confidence to move towards independent living
• Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.
• Lone working is part of the role, but you’ll always have a supportive team around
• Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration. 
• Complete safeguarding and other referrals where required.
• Keep support plans updated on our online portals as appropriate

About You

We're looking for a passionate individual who has a shared mission to help people reduce their risk of homelessness. You will understand that the needs of our participants may vary from mental health, substance use, lack of confidence, and social exclusion. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

• Previous professional or lived experience supporting people who have experienced homelessness and other complex needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Are you an experienced fundraiser who enjoys building relationships and wants the opportunity to shape a role around your skills and experience?

We’re looking for a Corporate Partnerships Fundraiser to join Enham Trust and help grow our corporate fundraising. You will manage and develop our existing partnerships while also building new relationships and identifying opportunities to bring new supporters on board.

This is a role where you will have the opportunity to take ownership, bring your own ideas and help shape how our corporate fundraising develops.

What you will be doing

You’ll build and maintain relationships with our corporate partners, while also identifying new organisations and opportunities to grow our income. You’ll work closely with businesses to develop fundraising, sponsorship, volunteering and other ways they can support Enham Trust.

You’ll also:

• Manage and develop existing corporate partnerships, while building relationships with new supporters.
• Identify and secure new fundraising and partnership opportunities.
• Develop corporate fundraising programmes and activities that encourage businesses to support Enham Trust.
• Develop effective processes and workflows to support corporate fundraising and supporter engagement.
• Meet with corporate partners, volunteers and other stakeholders
• Coordinate corporate volunteering opportunities and support positive experiences for our partners.
• Work closely with the wider fundraising team and contribute to wider fundraising activity where needed.

There is plenty of scope for the role to develop, so we’re looking for someone who is confident working independently, takes ownership and happy to bring new ideas to the table.

About you

You’ll already have fundraising experience and understand how to build strong relationships with supporters and develop those relationships into fundraising opportunities. Corporate or partnership fundraising experience is important, as you’ll be managing existing relationships while also looking for new opportunities.

You will be responsible for growing income to support Enham Trust’s fundraising targets.

We’re looking for someone who is:

• Confident, organised and able to manage their own workload.
• Comfortable building relationships with businesses and other stakeholders.
• A strong communicator, both face to face and in writing.
• Confident presenting, networking and representing a charity externally.
• Able to spot opportunities and take them forward independently.
• Passionate about fundraising and motivated by making a difference.

Experience of working within the disability sector would be useful but isn’t essential. Fundraising training and support will be available, so we’re looking for someone who has the right fundraising experience and wants to develop their career with us.

You will need to be based within or near Hampshire, as we’re looking for someone who can work from our Enham Trust office around 2 to 3 days a week. You’ll also need to be comfortable travelling to meet corporate partners and attend external meetings, so you’ll need a full UK driving licence and access to a vehicle for work purposes.

About Enham Trust

We are Enham! Together we have been making a difference to the lives of disabled people for over 100 years and we are looking forward to continuing this for the next 100 years! Together we explore opportunities with people so they can live the lives they choose by overcoming limitations and expanding possibilities. Through first class care, personal development, housing options, and employment, we support people to exercise individual choice and control in their lives.

We live by our values, TOGETHER we do amazing, we WOW people every day and we dare to be DIFFERENT!

Are you looking to gain experience while working for a leading housing and homelessness charity?  

We are looking for someone to join the Rent Service Team as Assistant Rent Service Partner.

This busy team processes Housing Benefit payments from 55 local authorities in the UK for up to 4000 St Mungo’s residents; and collect over £45 million in rent and service charge plays a key role in the organisation to support clients to rebuild their lives. In this role you will:

• Provide administrative support to the Rent Service Team to facilitate early intervention of rent arrears overall.
• Be responsible for a caseload of up to 750 residents; working proactively to support clients in prevention of rent arrears within your designated caseload.
• Use your sound influencing skills in the recovery of former tenant rent arrears.
• Communicate effectively to provide high levels of customer service to internal and external stakeholders.

In this role you will be required to work for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week, from home.

About you

We think these roles offer a great opportunity for proactive people looking to develop the skills required for future career progression. We encourage you to apply if you can provide excellent customer service and demonstrate the below:

• Some knowledge, and experience of tenancy management, income and arrears collection, or a willingness to develop these skills.
• An understanding of general benefit legislation and its effects on vulnerably housed people and people experiencing homelessness.
• The ability to work as part of a team with good communication skills to communicate effectively, both verbally and in writing with a variety of different people.
• Strong administration skills, attention to detail and the ability to use different IT packages including Microsoft Office.
• Good organisation and the ability to effectively prioritise your own time and workload.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

We may close this advert early and encourage early application if you are interested.  

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 28 September 2026

Interview and assessments on: 12 October 2026

Please note: This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.

Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Are you ready to embrace a role that’s as diverse as it is rewarding? At YMCA Doncaster, we’re looking for someone who is able to step in wherever needed to keep our operations running smoothly. As a vital member of our team, you’ll be at the forefront of our work, ensuring that young people are able to thrive at the YMCA.

Flexibility is key, and you will be ready to take on duties across duty cover, administration, assessment and sustainment, as well as acting as Duty Manager and tackling issues as they arise.

You will already have experience of being responsible for people, resources or buildings although that may be from a range of situations at work or elsewhere. You will have great organisational and technology skills and be able to manage a complex workload with varied responsibilities.

We’re open to candidates from all sectors with transferable skills, a genuine interest in contributing to the work of the YMCA and a positive attitude that sets the tone for others.

Hours of Work

40 hours plus On Call duties.

Work will be on site and across the whole 24/7 rota, depending on where cover is needed.

For the first two to three months, the majority of your time is likely to be spent on hostel cover shifts to give you a strong practical understanding of our core work. 

The On Call provision is in place at all times, including weekends, nights and Bank Holidays, and is covered on a rota basis with three or four individuals.

We are able to take a reasonable number of other committments into consideration when planning the On Call rota, with each person doing an equal share of Bank Holidays, weekends and everyday cover. 

Main Responsibilities

• To cover frontline duties, including accommodation duty cover, attending reliably and on time in order to ensure continuous cover.
• To act as a Duty Manager, including dealing with any staffing or other issues arising during periods of duty in accordance with set procedures.
• To provide an out-of-hours On Call service on a rota basis with two or three others, responding effectively to concerns.  This will include finding cover in the case of sickness or other absence, or covering a shift at very short notice when no other cover is available. 
• To take on appropriate administrative, leadership, reviewing or project duties including during periods of illness, leave and vacancies.
• To take on delegated responsibilities for young people who need additional practical help to start and sustain their residence at the YMCA.  This is likely to include focussed work on benefits, budgets, housekeeping and similar.  
• To administer and oversee applications for accommodation, including obtaining supporting information from other agencies, assessing support and other needs and interviewing applicants.
• To oversee rent calculation, arrears procedures and benefit claims.
• To collate and report on other performance measures and statistics as required. 
• To keep financial and other records as required. 
• To contribute to the selection and induction of new staff and volunteers.
• To oversee minor and / or occasional staffing issues as required, and to take responsibility for particular staff and volunteers over longer periods.
• To contribute positively to relationships with other organisations.
• To take an active approach to the role and to be able to work on own initiative within set procedures.
• To develop and maintain appropriately professional relationships with members, users and with other staff, and to maintain confidentiality at all times.
• Other reasonable duties as required from time to time by the Line Manager.

Person Specification

• Experience in a similar or related role.
• Able to attend shifts reliably and on time in order to ensure continuous cover.
• Able to demonstrate resilience and adaptability across roles, responsibilities and work patterns needing cover in immediate or long term situations, showing a positive ‘can do’ attitude and setting the tone for other staff during times of particular pressure.
• A commitment to the wellbeing and development of young people, including those with a range of personal and social vulnerabilities.
• Experience of taking responsibility for people, resources or buildings.
• Able to demonstrate sufficient presence, confidence and professionalism for undertaking a management role.
• Able to cover On Call duty, to remain within receiving range of the mobile phone at all times, and to be on site within two hours in the event of an emergency situation.
• Computer literate, able to use Microsoft Word and Excel to a high standard, and able to use technology in devising and using procedures, gathering information and using a range of online software.
• Excellence in written communication and a strong command of grammar. 
• Comfortable working with financial transactions and calculations, and with keeping financial records.
• Able to manage a complex and varied workload effectively and accurately and an ability to prioritise appropriately without supervision. 
• Able to carry out monitoring patrols across indoor and outdoor areas including four floors and two stairways, and to deal with any issues arising.
• Able to react appropriately in challenging situations, using set procedures to support decision-making.
• A clear understanding of the importance of confidentiality and appropriate relationships. 
• Able to uphold the vision and values of YMCA Doncaster.

About RSG:

The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society. 

About the Role:

The Level 2 IAA Adviser will provide high-quality, regulated immigration advice within a charity setting, supporting refugees, asylum seekers, migrants and other people facing immigration-related barriers. The postholder will manage a varied caseload within their authorised Immigration Advice Authority level and category, deliver accessible and compassionate advice, prepare applications and representations, and help clients understand their rights, options and next steps. The role will contribute to the charity’s mission to promote dignity, inclusion and access to justice for people who may be vulnerable, marginalised or unable to afford private legal advice.

Essential Criteria:

• Provide IAA-immigration advice within the permitted scope of Level 2.
• Conduct sensitive and thorough client interviews, identify immigration issues, assess eligibility, and agree practical case strategies with clients.
• Prepare and submit immigration applications, write representations and submit supporting evidence.
• Draft clear advice letters that are accessible to clients.
• Support clients to understand Home Office processes, evidence requirements, deadlines, rights and responsibilities.
• Identify when matters fall outside Level 2 competence or the charity’s remit and make timely referrals.
• Maintain accurate, confidential and up-to-date case records in line with charity policies, data protection requirements, funder requirements and regulatory standards.
• Work sensitively with clients who may have experienced trauma, destitution and exploitation.
• Contribute to outreach, drop-in advice sessions, workshops or community-based advice activity where required.
• Build positive working relationships with partner organisations, community groups and local authorities.
• Keep up to date with immigration law, Home Office policy, IAA professional standards and relevant charity sector practice through continuing professional development.

Desirable Criteria:

• Experience supporting refugees, asylum seekers, migrants or people with complex support needs.
• Knowledge of welfare, housing, safeguarding or community support pathways relevant to immigration clients.
• Experience delivering advice through outreach, drop-ins, community venues or partnership settings.
• Experience using case management systems and contributing to audit, quality assurance, monitoring or funder reporting.
• Language skills or experience working effectively with interpreters.
• Understanding of the voluntary and community sector, including grant-funded service delivery and impact reporting.

Benefits:

• Annual leave (pro-rata where applicable): 25 days plus bank holidays.  Additional day of leave added per year of employment (max 5 days)
• Pension: 6% employer contribution
• Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
• Cycle to work scheme
• Annual Welfare Days
• Probation period: 6-months

Interview Type: In-person / via Teams

Opening date: 24th Aug 2026

Closing date: 28th Sep 2026

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

Are you a creative person looking for role where you can make a lasting difference to people experiencing homelessness in Oxford?

This post is offered as a 12 month fixed term contract until 11 October 2027, or secondment for internal staff (maternity cover)

We are looking for a Complex Caseworker to join our Rough Sleeper team in Oxford who provide intensive support to people with complex needs experiencing homelessness. This passionate team offer person centred support service to help people who require a specialist intervention approach to support them through the transition from rough sleeping into sustainable accommodation.

In this role you will work collaboratively with the Rough Sleeper Navigator Coordinator and Outreach team as well as relevant partner agencies in Oxford to deliver sustainable outcomes to clients.

• You will advocate for clients who have been some of the most marginalised in the local area, to make a real and long lasting difference to their recovery.
• You will be responsible for overseeing a caseload of clients and providing day to day support to clients with their transition from the streets into accommodation and independent living with a strong focus on tenancy sustainment and rescue.
• This includes working with people on health, housing, employment and training support. You will be given support to build strong relationships with a range of other services to find creative and sustainable routes to recovery for clients.
• You’re typical working hours will be Monday – Friday, with flexibility to work outside of these hours at times to support the team through SWEP.

About you

Above all we are looking for people who share our values; who are passionate about supporting our clients to sustain their recovery. Even if you don’t think you match 100 % of the criteria, we would still like to hear from you as we value transferable skills. Potential can be equally as important as experience, so if you think you have what it takes, please do apply!

• If you have good communication skills, with the ability to network and build effective relationships with a variety of people,
• You should have a good working understanding of supporting vulnerable with complex needs, such as substance use, mental and physical health issues, and the ability to understand the difficulties they experience in accessing services that full meet their needs.
• We will provide you with support, supervision and training so that you can develop the necessary skills to offer a high quality service to clients.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 23 September 2026

Interview and assessments on 6-9 October 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Board Member

Flexible, with mix of online and in person meetings in Gloucester

£5,000 per annum and relevant training

Time commitment for the role will be up to two days per month, which will vary. This includes preparation for, and attendance at, the following annual meetings:

• Eight Committee meetings (mix of face-to-face and MS Teams)

• Four Board meetings (MS Teams)

• Up to four Strategic Planning and Board Development days (face-to-face, including one overnight stay)

Supporting around 12,500 customers in more than 5,000 homes across Gloucester, everything we do is focused on helping people and communities thrive. We work together to provide safe, secure homes and deliver services that make a positive difference to people’s lives.

Do our values and purpose resonate with you? Could you bring a fresh perspective to our boardroom? We’re looking for two new non-Executive Directors to join us as Board Members and help shape our future and build on our successes.

We’re looking for people with different experiences and viewpoints. One role will be a GCH customer, or someone with recent lived experience of social housing. The other is for someone with strong local knowledge and a real connection to Gloucester. In both roles, you’ll use your insight and experience to support, challenge and influence our decision making.

We’re particularly interested in hearing from people with skills or experience in cyber security, digital and data, property maintenance or asset management.

You may be reading this and thinking you're not a 'typical' Board Member. That's exactly why we'd like to hear from you. You don't need previous Board experience or a corporate background. What matters most is your ability to think strategically, ask the right questions and share your perspective. We'll provide a full induction, training and ongoing support.

We're committed to having a Board that reflects the diverse communities we serve. Different backgrounds, experiences and viewpoints help us make better decisions for our customers and our organisation.

An interest in housing and the challenges facing the sector would be helpful, but it's not essential. What's most important is a commitment to putting customers at the heart of decision-making and sharing our values of Pride, Quality, Integrity and Innovation.

Why GCH?

We're not a typical housing association. We have deep roots in Gloucester and a strong ambition to make a lasting positive impact on our communities. We're committed to building a healthy, inclusive organisation that treats people with respect and creates opportunities for everyone.

We have an ambitious five-year strategy and continue to evolve in response to changing customer needs, new regulations and a rapidly changing environment. Strong governance is vital to our success, helping us achieve our vision of creating homes and communities where people can thrive.

Your Application

Thank you for your interest in joining our Board.

Whether you’re a customer, have recent lived experience of social housing, or bring strong local knowledge and professional skills, we’re excited to hear from you. Whatever your background, you’ll have the opportunity to make a meaningful contribution to an organisation at the heart of Gloucester’s communities.

The following will give you more information about GCH, our work and our ambitions, helping you decide whether this could be the right opportunity for you and supporting you with your application.

We’d like to learn more about you, including your skills, experience and knowledge, what motivates you to apply and how your values align with ours.

To help us do this, please complete our online application form and where possible, send us a short supporting video. We’d love to hear in your own words why you’re interested in joining the Board and what you’d bring to the role. 

We recognise providing a video might not be possible or comfortable for everyone. If you’re unable to submit one, please contact the recruitment team to discuss an alternative way of sharing this information.

We’re committed to building a Board that reflects the diverse communities we serve. We know there’s more to do, and we’re actively working to ensure a wider range of voices, experiences and perspectives are represented. If you require this pack in an alternative format or need any reasonable adjustments during the recruitment process, please let us know.

We’ll review applications as they’re received, so we encourage you to apply as early as possible.

Interviews

• Shortlisted candidates will be invited to an informal Microsoft Teams call with a small panel of colleagues and customers during the week before final interviews

• Final interviews will take place in person on Monday 2 November, at our Gloucester Hub

If you’re not available on these dates, please let us know in your application.

Meetings

Successful candidates will formally join our Board in January 2027. Before then, we’d like new Board Members to attend as observers at our Board Performance Meeting - Wednesday 18 November 2026 and Strategic Planning & Development Day - Wednesday 9 December 2026.

We look forward to learning more about you and discussing this opportunity further

Do you want to get out there and work in a role where you will support an end to rough sleeping in Bristol? 

St Mungo’s Bristol Street Outreach Team will be recruiting to a number of Outreach Worker roles as part of an increased number of opportunities across rough sleeping services. This could include working with focused groups of clients including those residing in vehicles on the roadside or people who have been rough sleeping for a particularly long time, some of whom are part of the ‘Target Priority Group (TPG)’.

Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.

Working as an Outreach Worker you will:

• Work with people who are rough sleeping to assess their needs and deliver a person-centred support that meet peoples individual needs and connect them to suitable housing options. This could also include working alongside people who are residing in vehicles on the roadside.
• Balance time in the community, on Outreach, working with people where they are sleeping or spending their days, alongside time in the office completing administrative tasks and attending meetings.
• Help people access vital services like healthcare, substance use support, and adult social care.
• Work in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.

It’s not always an easy job, but the opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping can be highly rewarding.

You will work on a weekly shift rota including mornings, evenings, weekends and bank holidays. This helps us to ensure we are available to support people experiencing homelessness when they need us the most. Shifts can vary particularly during periods of extreme weather.

About you

We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in these rewarding roles; if you are ready to get out there and support our clients, we encourage you to apply!

• You will have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services.
• If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.  
• Due to the nature of this role a full UK or equivalent driving license is desirable for this post, and/or competency in cycling.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 24 September 2026

Interview and assessments on: 5-6 October 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Applications for the Brent position are now closed. Applications for the Newham position are open until 22nd September. 

About the roles

Since 2018, the LRU has grown its membership to over 7,000 renters across London.  Through our six branches, we support renters to take action to transform the housing system.  Organising in communities, the LRU runs training, facilitates peer support, takes collective action and campaigns on local issues, to grow our power.

The purpose of this role is to support the growth and collective leadership of our branch members in and around the Brent branch or the Newham branch. This work will support the union’s fundamental goal of transforming the housing system, in alignment with our values and strategy agreements. The work will include recruiting and activating new members, and facilitating leadership from a broad base of renters, with a particular emphasis on working with those who face the worst impacts of the housing crisis. 

How we work at LRU

You will be part of the LRU staff team alongside 15 other staff, who work with members to build the power of the union by organising, campaigning, training and facilitating peer support and member solidarity actions.  We expect staff to uphold the union's values, and work together to implement collectively agreed strategies.  Each staff member has a line manager, and the staff team are accountable to the elected member Coordinating Group, and to each other.

Key decisions are held by branch and elected member Coordinating Group, with staff inputting into and facilitating these decisions.

Job description 

This role is varied, and can look different month-to-month.  This job description outlines some activities that you will be doing every month, and some activities that you will only do from time-to-time.

Building the power of the union

• Organising with a branch to identify and build a base building campaign or bigger dispute on an issue that aligns with our strategy, moves renters to action and builds the base of the branch, particularly among renters facing precarity and oppression. This includes supporting a branch to develop their organising plan, building teams, facilitating meetings, research, outreach, social media, action planning or anything else that helps build an effective campaign. Normally an organiser would only work on one main project or campaign within a branch.
• Providing support to members to set up and run teams, organise actions and make sure branch meetings and weekly meetings are welcoming and effective. Setting up teams or meeting structures might be the main project that an organiser works on before moving on to working on a bigger campaign.
• Recruiting and activating members. This includes carrying out regular outreach sessions with members and making weekly calls to follow up with new contacts. As much as possible, this will be linked to a branch’s main campaign and/or the union’s strategic priorities. 
• Participating in cross-staff regular outreach and calls sessions.  This can include weekly organiser call sessions, outreach sessions in other branches, and facilitating welcome calls.
• Supporting the branch to link its activity to the broader democratic structures of the union, including cross-union strategy, trainings and working groups, and upholding LRU values and agreements. 

Building leadership

• Building the skills and leadership of member organisers by having ongoing coaching 1:1s with 3-5 role holders and member leaders in the branch to support them to lead the branch, run teams and support others to become organisers. It will also occasionally include working with other staff to prepare and run skills training for members.
• Having organising conversations with members who face housing precarity or oppression to support them to get more involved in the teams in the branch.
• Making sure the database is kept up to date, including tracking engagement and recording call outcomes, and supporting members to use it.
• Responding to requests for support via the website. 

Building collective capacity

• Supporting members to develop, participate and mobilise as part of cross-union campaigns, to tell their stories and take part in communications work.
• Taking part in team meetings and participating in the staff Organising Team. 
• Joining staff working groups when capacity allows.
• Supporting democratic processes.
• Fostering collaboration between branches.
• Inputting into staff decisions and LRU strategy discussions.

Person specification

Essential 

• Strong interpersonal skills, and the ability build deep, trusting relationships across difference, and including people in distress
• Experience of recruiting and activating people through outreach activities (door-knocking, and street stalls) and 121 organising conversations
• Ability to empower and motivate our members to take action
• Experience of organising workplace or community-based disputes or campaigns, or collective fighting on material issues
• Self-motivated with the ability to prioritise tasks, work to deadlines, both independently and in a team
• Good written communication skills, from experience of different types of writing
• Experience of facilitating meetings or group activities, across differences
• Basic understanding of the housing system
• Ability to learn and use both legal and practical solutions to a variety of housing issues.
• Ability to hold yourself, and support those you’re organising with, when doing difficult work
• Experience of using digital databases for organising
• Committed to, and able to uphold LRU values and agreed strategies

Desirable 

• Good working knowledge of housing law
• Experience of developing campaigns
• Experience of coaching members or other staff
• Experience of developing and delivering training
• Good knowledge of the organising/social landscape in Brent or Newham
• Speaking any of the following languages at an intermediate or advanced level - Arabic, Somali, Portuguese

Applications for the Brent position are now closed. Applications for the Newham position are open until 22nd September. 

Location: Hybrid working between the Aldgate, London office and home. 

Contract: Fixed term till November 2027

A great opportunity has risen for a Content + Production Manager to join our in-house engagement and marketing team.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

As the Content + Production Manager you will own our content gathering process. Working alongside colleagues and directly with beneficiaries and third parties to source and create impactful content in support of our charitable objectives.  You will also support campaign development, ensuring the timely delivery of creative assets and ensuring the voices of people affected by lung conditions are represented across all that we do.

To be successful in this role you will need excellent project management and communications skills, a keen editorial eye and experience in the production of multi-media assets. Above all you must have a commitment to telling stories with integrity and care.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.