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Salary: £44,766–£48,225 (incl. LW) / £40,662–£44,121 (w/o LW)
Contract: Fixed-term, 12 months (maternity cover), starting April 2026
Location: UK – Home/Hybrid, with at least 40% of time in the London Office
CAFOD is seeking an Evidence and Learning Advisor to support International Programmes (IP) during a period of maternity cover. The role plays a key part in embedding evidence and learning within CAFOD’s Integral Ecology Programme Model (IEPM), which underpins delivery of our strategic framework, Our Common Home.
Working within the Programme Quality Support Team and reporting to the Programme Quality Lead, the postholder will cultivate a strong culture of evidence-based reflection and adaptation across programmes. The role involves primarily distance-based working, with some potential for international travel.
Key Responsibilities
Person Specification
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Click to apply to view full job description
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Do you want to change the world for vulnerable children?
The Consortium of Voluntary Adoption Agencies UK (CVAA) aims to improve adoption policy and practice across the UK for the benefit of children, challenging the adoption system to deliver for children and work in their best interests. Alongside advocating for system change, CVAA works to support our member voluntary adoption agencies (VAAs) across the four nations of the UK, stimulating innovation and ensuring they stay at the leading edge of practice. The active engagement of members and the building of collaborative alliances with others who seek positive change for children are essential to the effectiveness of our work.
The Head of Policy is a vital member of the small CVAA team, working closely with the CEO and Board of Trustees to champion the voluntary adoption sector and put children at the heart of everything we do. Due to maternity leave we have an exceptional and unique opportunity for someone who shares our passion to change the world for children, to gain valuable experience working at national level with senior stakeholders to contribute to system change, advocating for the power of adoption to change lives.
You will need strong people skills, experience of developing policy in consultation with stakeholders and using data to transform services and strengthen lobbying work. Most of all you need a cast iron commitment to change the world for vulnerable children.
CVAA works to challenge discrimination and disadvantage and welcomes applications from all communities, particularly those who are underrepresented in our sector, which includes but is not limited to people from Global Majority backgrounds, adoptees, men and those who identify as LGBTQ.
Key information
Applications
Please send a CV and letter of application, outlining your motivation for applying and the skills you offer, to Satwinder Sandhu (CEO) by 5pm on Friday 8th May 2026.
Both Satwinder (CEO) and Alice (Director of Strategy and Policy) are happy to have an informal chat about the role. Please email to arrange a convenient time to speak.
Initial online interviews via Microsoft Teams will be on Monday 18th and Tuesday 19th May, with final in-person interviews scheduled for Thursday 28th May 2026 in London. Please let us know whether you cannot make any of these dates in your application.
The client requests no contact from agencies or media sales.
Assistant Accountant
Are you AAT level 3 qualified or working towards the qualification? Do you want to work within a fast paced, innovative, young-person centred charity?
Position: Assistant Accountant
Location: Hybrid working: two days a week in the Bolton office combined with home-working and travel across the network as required.
Salary: £30,000-35,000 per annum (dependant on experience)
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.
Closing Date: Monday 27th April 2026 at 9am. We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
First stage interviews (virtual): Tuesday 5th May 2026
Second stage interviews (in-person): Bolton, BL1 4AG. There will also be a short, values-based phone interview between Stage 1 and 2.
About the Role
This newly defined Assistant Accountant role is designed to work closely within the team together with the Youth Zones to provide proactive financial support service to drive sustainability. This is a varied and interesting role providing support to the Finance Manager in maintaining the accounts for future and current Youth Zone Projects.
This will involve managing a varied workload and supporting the preparation of monthly management accounts for several organisations. The aim is to deliver sound excellent service, with an entrepreneurial approach, rooted in financial practices that are robust and empower Youth Zones to thrive and deliver their mission effectively.
The charity has recently started to development systems and processes, and need someone who combines a curious, forward thinking and collaborative mindset to embrace, drive and have a passion for the ongoing development of the financial services. As a growing and ambitious charity, they offer responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential. This role will support the Finance Manager in delivering accurate financial reporting and maintaining strong financial controls across multiple Youth Zones.
About You
You will have an AAT Level 3 qualified or be working towards it and experience of:
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.
As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential.
As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
The organisation will contribute towards reasonable travel costs for candidates invited to attend face-to-face interviews when they are travelling from outside the local area. This approach reflects it’s commitment to fairness and equality of opportunity. #INDNFP
You may have experience in areas such as Accountant, Part Qual Accountant, Accounts Assistant, Assistant Accountant, Finance Officer, Part Qual Finance Officer, Finance Assistant, Junior Accountant, Trainee Accountant.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
An exciting role has arisen to join Westway Trust as a Teacher working part-time at an after-school club on a Traveller site in North Kensington. You will be an energetic and enthusiastic qualified teacher with experience of working with children from Early Years Foundation Stage through to Key Stage 2. You will play a key role in raising the children’s attainment and achievement at school, and will be committed to enhancing the lives of children in the local Traveller community.
Key responsibilities of the role include but are not limited to:
Experience, knowledge and skills:
Qualification
Benefits of working with us:
The application deadline is Monday 4 May 2026 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.



The client requests no contact from agencies or media sales.
Colorectal Cancer Clinical Nurse Specialist
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary for Colorectal Cancer Clinical Nurse Specialist
In our Services team we aim to deliver clear and accessible support offer for people affected by a bowel cancer diagnosis through a clinically focused ‘front door’ of services. The post holder will work collaboratively with the Clinical Lead to deliver a strategy which will extend our reach to bowel cancer patients and establish referral routes from the NHS into our services.
As our Clinical Nurse Specialist you will work on the Charities Ask the Nurse Service alongside other specialist nurses. This is our service for patients to ask questions or concerns about bowel cancer. You will be responsible answering queries from those affected by bowel cancer and managing and developing the service.
You will work closely with the Clinical Lead to ensure Bowel Cancer UK’s clinical focus meets the needs of those affected by bowel cancer and is up to date. You will also provide expert clinical advice, with guidance of the Clinical Lead, across all areas of Bowel Cancer UK - including health professional education, policy, communications and fundraising equipping them with timely health system and clinical information.
Main responsibilities
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Job Title: Independent Domestic Violence Advocate
Location: Warwickshire
Salary: £26,701.36 per annum
Contract type: Full Time, Fixed Term Contract (12 Months)
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence.
We are looking for a skilled, values driven IDVA who is committed to challenging inequality, reducing harm, and improving safety for adults and children affected by domestic abuse. You will bring relevant professional experience, strong skills in assessment, engagement, safety planning and communication, and the ability to work safely in complex and high risk situations. We are seeking people who can hold clear boundaries and accountability while offering empathy, curiosity and respect. You will work in a trauma informed, survivor centred and strengths based way, recognising each survivor as the expert in their own life. You will understand how gendered power, oppression and structural barriers shape survivors’ experiences, and you will be confident applying these principles in your practice.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 27 April 2026
Interview Date: 6 May 2026
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Service in Harrow.
Sounds great, what will I be doing?
The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support . You will support clients throughout their time in service and empower them with the skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have demonstrable experience supporting individuals with mental health and/or dual diagnosis issues, with a strong understanding of a range of mental health conditions, safeguarding, and relevant legislation. They will be knowledgeable about recovery-focused approaches and local mental health services, and experienced in risk assessment, case management, and working dynamically under pressure. Strong communication skills are essential, including the ability to engage respectfully with service users, represent the organisation externally, and deliver presentations to commissioners and stakeholders. The candidate must be able to work independently and as part of a team, support the induction of peer staff and volunteers, and build effective partnerships with statutory and community organisations. They will also possess strong organisational, time management, and IT skills, with the ability to prioritise tasks and produce clear written communication. A commitment to promoting dignity, respect, and empowerment in all aspects of their work is essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Hours: 37.5 hours per week (excluding breaks)
Days: To be worked over 5 days, Monday to Friday, with core hours between 8am – 6pm
Contract: Initial 12 months fixed-term contract (with option to extend), subject to the successful completion of a 6-month probationary period
Responsible to: Senior Strategic Lead (People and Place)
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN
We are seeking to recruit to a brand-new post and are looking for an experienced and strategically minded person to strengthen Salford CVS’s strategic VCSE leadership role within Salford.
Main purposes of the post
To provide strategic leadership for Salford CVS’s place-based work, ensuring the VCSE sector is influential, represented and embedded within key strategic partnerships, boards and system-wide initiatives across Salford. The postholder will work closely with the Senior Strategic Lead for People and Place to shape strategic agendas, strengthen cross-sector relationships and ensure VCSE voices help influence the city’s long-term plans relating to Pride in Place, regeneration, housing, social value, climate action, culture, and wider place-based priorities.
For more information, please download the full Job Pack.
How to apply
Please download and complete our application form via the ‘Apply’ button.
Closing date: Noon on Wednesday 13th May 2026.
Interview date: Thursday 21st May 2026 at Salford CVS offices in Eccles.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Philanthropy Officer, you will build strong, lasting relationships with individuals, families and organisations, helping them to achieve their philanthropic goals while increasing charitable income and delivering meaningful impact in communities across Wales.
We’re looking for someone with a strong understanding of social issues and community needs in Wales, who can use that insight to build networks, identify opportunities and develop tailored support for existing and prospective donors. This role will play a key part in securing new funding, growing our donor base and building high-quality, long-term relationships.
To be successful in this role, you will have:
Read more in the full job pack.
We turn philanthropy into lasting community impact across Wales. We’re a trusted bridge between donors and the grassroots communities they care about.
The client requests no contact from agencies or media sales.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each person as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
An exciting opportunity has arisen within our Buckinghamshire Service for you to join a dynamic team committed delivering targeted interventions to young people around drug and alcohol awareness, education and prevention. You will hold a caseload of young people and support them on a one-to-one basis through our different treatment pathways. You will run and plan our group work programmes and support young people through our treatment pathways.
The role will work in partnership and liaise with other young people services throughout Buckinghamshire, to provide holistic support to young people accessing the service. We need to record information about what we do, so enjoying a bit of admin work and attention to detail is important, but most of the time you’ll be enjoying working with young people from all backgrounds, making a difference to their lives. You will be required to work flexibly across operational sites as required so must hold a full UK driving license and have access to a car. Don’t worry, there is a wide array of training and development opportunities to help support you in your work.
Where: This role will be based across East & South Buckinghamshire
When: We're looking for the right person to join our team ASAP on a permanent contract
Full Time Hours: 37.5 per week
Full Time Salary Range: £27,861.26- £32,002.35*
*Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
About you:
What we will give to you:
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
6/5/2026
Closing Date
27/4/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
We are working with the wonderful Haven House Children's Hospice for a Community and Events Fundraising Officer who would be interested in a development-focused community fundraising role, ideal for someone who enjoys building relationships, establishing new networks, and growing income in areas where the hospice is not yet widely known.
This is a hybrid role with 3 days per week in Woodford Green, Greater London office.
The Charity
You would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including
- Hybrid office/home based arrangement
- 27 days annual leave
- Pension scheme (company matches contribution up to 7%)
- Free onsite parking
- Employee Assistance Programme
- Eye care voucher scheme
- Cycle to work scheme
The Role
Map and research key opportunties across the seven London boroughs - Barking & Dagenham, City & Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest - as well as West Essex and East Hertfordshire, Haven House is reaching more families than ever before.
Lead the development of community fundraising activities, establishing and maintaining relationships with community groups, schools, faith groups, clubs, and local businesses.
Monitor and report on outreach activtity, fundraising income and engagement.
The Candidate
Knowledge and understanding of fundraising
Knowledge and understanding of the importance of building relationships with supporters
Experience in community fundraising or relationship building roles
Full UK Driving license and access to a vehicle
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.Community & Events Fundraising Manager
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Water Industry Partnerships Team Assistant
Contract type: Permanent, Full time, 35 Hours per week
Location: Glasgow, Scotland
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (Scottish Water office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £29,470 per year with excellent benefits.
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Water Industry Partnerships Team develops and supports WaterAid’s relationships with water companies and the wider water industry in the UK.We inspire and manage volunteers, steering the development of high-income corporate events, and build opportunities for water company employees and customers to connect with our work.
About the role
As our Team Assistant, you will support the administrative functions of the Water Industry Partnerships Team and support fundraising in Scotland and Northern Ireland, ensuring that robust systems and processes for partnership working and data management are followed at all times.
In this role, you will:
Requirements
To be successful, you will need:
Although not essential, we’d prefer you to have:
Closing date: Applications close 12:00 PM UK time on Friday 1 May 2026. *Interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.
How to apply: Click Apply to upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Following the successful secondment of a valued team member, we are looking for a proactive and enthusiastic individual to join our Wales team as an Operations Officer on a fixed‑term basis.
This is an exciting opportunity to play a key role in supporting the operational delivery and development of the Duke of Edinburgh’s Award (DofE), helping more young people to access our life‑changing programmes.
As an Operations Officer, you will manage and support a portfolio of Licensed Organisations (LOs) to ensure the delivery of a high‑quality DofE programme. Most LOs are schools, but you will also work with a diverse range of partners, including colleges, local authorities, charities, pupil referral units, youth groups and young offender institutions.
You will work closely with a team of Operations Officers across Wales, each responsible for their own portfolio. The role is field‑based, involving regular travel to meetings and events. When not attending meetings, you will work from home, and applicants must live within or very close to the allocated portfolio area.
Reporting to an Operations Manager, you will be responsible for day‑to‑day contact with LOs and for supporting delivery of the Wales Business Plan. You will be a passionate advocate for the DofE, motivated to help achieve our ambition of giving more than one million young people the opportunity to participate in our programmes.
Welsh Language
The DofE has been recognised by the Welsh Language Commissioner for our Welsh language provision. Applications from Welsh‑speaking candidates are actively encouraged. Non‑Welsh speakers will be expected to demonstrate a commitment to developing their Welsh language skills.
Key Accountabilities
What we are looking for:
How to apply and interview dates
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: 26th April - Midnight
1st interviews will take place on: WC 11th May - Virtual via Teams.
2nd interviews will take place on: WC: 25th May - in person, venue to be confirmed
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
Job Title: Advice Session Team Leader/Trainee Team Leader
Salary Scale: Scales3.1 - 3.4
Salary: £30,471 - £33,297 FTE. P/T hours will be considered
Hours of work: 37.5 hours per week
Pension: 3% employer contribution
Annual Leave: 25 days plus Bank Holidays
Place of Work: Citizens Advice Exeter, Dix’s Field, Exeter, EX1 1QA with the possibility of some home working
Join us and help make a real difference
Do you care passionately about making sure people get the advice they need to find a way forward? Are you motivated by tackling injustice and influencing social policy change?
Whether you’re looking to take the next step in your advice giving career, or you’re already an experienced Citizens Advice supervisor seeking a fresh challenge in a new part of the country, this could be the perfect opportunity for you.
At Citizens Advice Exeter, you’ll join a supportive, forward thinking team who are committed to empowering local people, driving positive change, and working together to create a fairer society. If you’re someone who thrives on helping others, enjoys problem solving and wants to make a genuine impact every day, we’d love to hear from you.
What we’re looking for
Ideally, you will already have experience as an Advice Session Supervisor within a local Citizens Advice. If not, you may be an experienced adviser who is ready to take that exciting next step in your advice career – and we’d be delighted to support you on that journey.
You will thrive on working with a diverse range of people and bring an openminded, approachable and nonjudgmental approach to your work. You will take an empathetic and compassionate stance with colleagues and with any clients you come into contact with. Strong critical thinking skills, the ability to problems solve, and the confidence to support others will be key to your success in this role.
As a valued member of our Advice Services Team, you will:
provide supervision and support to our team of volunteer and paid advisers and caseworkers
play an active role in shaping, monitoring and delivering our Business Plan
help us maintain and develop high quality services, including supporting the growth of new volunteer roles
take on people management responsibilities, following our agreed policies and approaches around recruitment, equal opportunities, performance, wellbeing, discipline, grievance, training and health and safety
contribute to our budgeting and financial monitoring
support the continuing evolution of our services so they remain responsive to national guidance and local needs
help promote our aims, principles and achievements across the organisation and within the wider community
ensure we continue to meet the requirements of the Citizens Advice Membership Scheme
participate fully in Advice Services Team meetings and shared learning
Key Work Areas and Tasks
Supervise advisers and caseworkers – both paid and volunteers.
Attend project meetings with partners, if required.
Set up new projects by liaising with partners and funders and supporting with the recruitment process.
We value diversity, promote equality and challenge discrimination.
We encourage and welcome applications from suitably skilled candidates from all backgrounds. We particularly welcome applications from candidates who are disabled, or from Black, Asian and other racially minoritised backgrounds, as these groups are currently underrepresented at Citizens Advice Exeter. We also actively welcome applications from LGBTQ+ candidates.
Person Specification
Essential criteria
Two years’ recent and ongoing experience of advice work.
Experience of managing volunteers and caseworkers.
Ability to demonstrate how s/he keeps knowledge up to date.
Ability to analyse and interpret complex information.
Understanding of the importance of support, development and motivation.
Effective oral communication skills
Effective writing skills.
Understanding of the issues involved in interviewing clients.
Numerate to the level required by the tasks.
Ability to prioritise own work and the work of others, meet deadlines and manage workload in a pressured environment.
Ability to use IT in the provision of advice and the preparation of reports and submissions.
Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
Ability and willingness to work as part of a team.
Ability to monitor and maintain recording systems and procedures.
Understanding of the issues affecting society and their implications for clients and service provision.
Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies.
Desirable criteria
Experience working as an Advice Supervisor for Citizens Advice
Experience of supervising/giving debt advice
Experience of working within a Citizens Advice charity
Experience of working with the public in an advisory capacity
The client requests no contact from agencies or media sales.