Major relationships manager jobs

Senior Trusts and Foundations Fundraiser

Location: Hybrid - London or Manchester

Salary: £37,717 - £38,217

Closing Date: 01 February, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

At Depaul UK, we believe every young person deserves a safe place to call home. For over 35 years, we've worked tirelessly to prevent homelessness and transform lives. Now we're looking for a Senior Trust & Foundations Fundraiser to help us achieve even more.

Our trust and foundations team is an important part of this effort, engaging new and existing funders and growing sustainable income. You’ll be joining a high performing team who prioritise relationships, are proactive, curious and passionate about our work.

The Senior Trusts and Foundations Fundraiser is an integral member of an experienced and highly successful trusts and foundations team. This is a wonderful opportunity for an exceptional self-starter with fantastic written communications and organisational skills to progress their fundraising career.

Reporting to the Trusts and Foundations Manager, you will manage a portfolio of 5 and 6-figure trust funders, support developing a strong pipeline of opportunities, build new relationships and communicate the impact that the charity has with young people at risk of, or experiencing homelessness.

 In this role, you will: 

• Manage a portfolio of trust funders who are giving 5 and 6-figure gifts and maintaining excellent relationships.
• Make high quality and compelling written applications to trusts and foundations in line with the charity’s needs.
• Ensure that the annual programme of tailored mailings to trusts that are donating up to £3,000 is delivered.
• Providing a high standard of stewardship and reporting to trust funders against grant requirements.
• Organising, leading and participating in meetings and project visits with funders.
• Support the development of new cases for support.
• Research new trusts and foundations and support the research of major donor prospects.
• Work to an annual team income target and agreed KPI’s.
• Use Raisers Edge and Altrata CRM, and our internal systems to keep records accurate and up to date.

About You

You believe in people - their strengths, their rights and their potential. You bring proven experience in trust fundraising and working to team targets. You will also bring proven experience of writing compelling bids to a high standard and reporting to funders on agreed outcomes. You will possess the ability to build and maintain strong donor relationships. Skilled in researching and developing new funding opportunities. You will bring excellent communication and presentation skills. Also, you will possess strong organisational skills with attention to detail and accuracy.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Do you thrive on initiative and balance kindness and understanding with strong organisational skills?   Can you support 24 older women to move from temporary accomodation to their new homes?

The Sheppard Trust provides homes for older women in housing need, and we support them to live independently.  We reduce loneliness and isolation by fostering a supportive community spirit. 

We're planning to move to brand-new, purpose built accommodation near Hampton Court village in Surrey.   Whilst we wait for the build to complete, 20 of our existing residents are temporarily housed in Mill Hill, with 4 housed in Greenford.  Their new homes are expected to be ready in July 2026.   The aim of this role is to support these residents before, during and after our move, as well as to plan, organise and deliver the logistics of the moves.

We're a small friendly team who are currently flexibly hybrid working.  This role is based on 21 hours a week, with two visits per week to Mill Hill and occasional visits to Greenford and Hampton Court.  The rest of the work could be carried out from home if desired.  From July to September when the moves take place the workload will be higher and more on-site attendance may be necessary on move days.   

The right appointment is important to us, so we're willing to discuss proposals for alternative working arrangements including adding additional responsibilities to create a full time role. There will be the opportunity to apply for permanent positions at the  new site if wished.

You’ll bring:

• excellent people skills, and the ability to build trust with a wide range of people
• an understanding of the needs and concerns of older people and the desire to make a difference to their wellbeing
• the ability to work proactively and independently using your own initiative
• a strong commitment to safeguarding. 

We can offer:

• hybrid working
• a salary in the range of £35K – £37.5K pro rata
• membership of the Social Housing Pension Scheme (defined contribution)

For more information please see the full job description and person specification attached.

Do you have experience in prospect research, prospect management and due diligence? Are you passionate about the impact of philanthropy and major gifts?

Right now is Manchester’s time to shine. We are preparing to launch our first ever major fundraising and volunteering campaign.

At Manchester we don’t just focus on what we’re good at. We ask what we’re good for.

Through our teaching we are educating a new kind of socially responsible graduate – tomorrow’s thinkers, doers and leaders of a better world. Through our research we are addressing the most pressing global challenges with bold and brilliant solutions. Through innovation we are turning ideas into reality, creating the jobs and industries that will sustain us in the future. And in the heart of the city and beyond, we are breaking down barriers to art, science and learning in order to build stronger, more resilient communities.

Manchester people are different. Not only do we share the values of integrity, being bold, being ambitious, and being collaborative, we also share a pioneering spirit and the courage to make a difference. If you have a fearless personality, boundless optimism and a desire to create a healthier, fairer and more sustainable world, we’d love you to get in touch.

Exciting? We think so too.

About the role

Reporting to the Senior Development Research Officer (SDRO), the Development Research Officer (DRO) plays a vital role in the University’s fundraising operation.

This is an appointment to a Development Researcher role, as outlined in the job description. The focus of this position will be on proactive prospect identification, prospect development, pool management, and due diligence.

You will be the responsible for identification of fantastic prospects, working on innovative prospecting projects, working with fundraisers to drive prospect relationships forward, ensuring our CRM is kept up to date with prospect data, producing informative and insightful donor profiles, conducting fundraiser pool reviews; and preparing due diligence papers.

You will have a passion for philanthropy and the desire to gain a deep understanding of our donor and prospect pools, as well as the many projects undertaken at the University. You will provide accurate and appropriate information relating to potential and current donors to the University, high net worth individuals, corporations and charitable foundations worldwide.

Working with colleagues, you will play a direct role in the University’s programme of identification and analysis of potential donors, deploying and enabling systems to support the documentation and management of such potential donors and suggesting tailored strategies to reach and engage such donors.

Interviews to be held in person week commencing Monday 9 February.

What you’ll get in return

You’ll feel valued as a Development Research Officer at The University of Manchester, receiving access to exclusive rewards and benefits including:

• 23 days annual leave entitlement plus University closure days over the Christmas period, plus bank holidays;
• 3 volunteer days pa in your community;
• hybrid and flexible working opportunities;
• a generous contribution-based pension scheme;
• an annual pay review, plus incremental salary increase within the grade;
• Purple Place Reward Gateway lifestyle benefits - exclusive access to discounts across UK’s major retailers including supermarkets, technology, fashion, travel, and much more;
• free eye examinations with discounts on glasses and contact lenses;
• savings on food and cafes on campus;
• salary exchange for childcare vouchers, workplace nursery scheme, cycle to work, electric vehicle, or increased pension contribution;
• and much more! 

As an equal opportunity employer, we welcome applications from all suitably qualified persons and all appointments will be made on merit. As we are committed to the principles of the Race Equality Charter Mark, we would particularly welcome applications from the Black, Asian and Minority Ethnic (BAME) community who are currently under-represented at this level in this area.

Our University is positive about flexible working – you can find out more here

Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

This vacancy will close for applications at midnight on the closing date.

Please see Further Particulars document which contains the person specification criteria.

Chief Executive Officer (CEO) – The Eveson Trust
Location: Worcester (minimum two days per week in the Trust’s office; travel across Worcestershire, Herefordshire and the West Midlands)
Salary: circa £75,000
Contract: Permanent, 35 hours per week

Are you a judicious, outward-looking leader who can sharpen strategy and raise the profile of a regionally rooted grant-maker with a significant endowment?

About The Eveson Trust
The Eveson Trust is a Worcestershire-based, place-focused grant-maker established from the bequest of Violet Mary Eveson. With an endowment of approximately £100 million, the Trust supports an annual grants programme of around £5–6 million and in 2022 modernised its legal structure by becoming a Charitable Incorporated Organisation while retaining strong local roots.

We exist to relieve need and enhance quality of life across Worcestershire, Herefordshire and the West Midlands, prioritising support for people with disabilities, mental-health needs, children and young people in need, older people, those experiencing homelessness, and users of hospitals and hospices. Our next CEO will be central to translating stewardship into measurable local impact and sustainable grant practice.

As our next Chief Executive Officer, you will:

• Strategy & Impact: lead the development and delivery of a refreshed strategic plan and grant-making framework that focuses resources where they will make the greatest measurable difference.
• Governance & Finance: support and advise the Board and sub-committees, ensuring robust governance, high-quality committee papers and sound financial stewardship of the endowment.
• Operational Leadership: strengthen internal systems and processes, make effective use of Salesforce, and propose a right-sized resourcing model to deliver the Trust’s ambitions.
• Income & Investment Oversight: work with the investment advisers and Trustees to balance spending policy, long-term capital protection and responsible investment principles.
• Community & Partnerships: build regional funder partnerships, increase reach in under-represented areas and foster strong relationships with grantees and local stakeholders.
• Grants Quality & Safeguarding: ensure rigorous due diligence, proportionate monitoring and consistently high standards of safeguarding and risk management.
• Brand & Profile: establish and deliver a communications plan that raises the Trust’s visibility across urban and rural communities.
• Team & Culture: lead, mentor and develop a compact team and oversee high standards in HR, data protection and operational compliance.

Who you are

• A seasoned senior leader with demonstrable experience in grant-making, philanthropy or a closely comparable mission-driven setting.
• Financially literate and confident with investment reports, annual accounts, budgets and risk analysis.
• Experienced in modern grants processes, due diligence and impact-focused monitoring.
• Comfortable advising and constructively challenging Trustees, producing concise, evidence-based committee papers.
• A strong relationship builder with a track record of partnership development and external representation.
• Skilled in strategic analysis, clear judgement and using data (for example Salesforce reporting) to inform decisions.

Why The Eveson Trust?

• A rare leadership opportunity to steward a significant endowment and shape a strategic grant-making approach across a diverse regional footprint.
• A respectful, detail-focused Board and a compact, capable team who value proportionate, evidence-based practice.
• The chance to expand the Trust’s presence in under-represented boroughs and to develop meaningful funder partnerships.
• Competitive salary, defined-contribution pension, flexible working and a supportive, mission-focused culture.
• The role offers clear scope to design the team and systems needed to deliver a more impact-focussed future for the Trust.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 2nd February 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Use your financial leadership skills to protect and restore the environment.

A Rocha UK (ARUK) is a unique Christian environmental charity, with a mission to mobilise Christians and churches to care for the environment.

With climate change accelerating at an ever-faster pace and biodiversity collapsing, we bring a message of hope. Our Christian perspective provides our mandate for action and our posture of confidence, assured that God reigns and is at work.

Best known for our growing Eco Church programme which currently supports more than 9,000 churches to improve their environmental practice, our mission is to equip Christians to protect and restore the environment - for God, nature and all people.

With a staff of 23 people (17 FTEs) and a growing income of £1m, we now seek a Finance and Services Director, to develop our financial management and central services to underpin the new strategy and goals we plan to launch later this year.

This strategically important role will require finance planning and management expertise, the ability to thrive in a small and growing cause-led charity with diverse streams of income and a staff body of which more than half is home based.  You will bring a strongly strategic mind and the collegiality to contribute to the wider leadership of the organisation. As well as bringing a passion for the environment, the way you live and lead will be shaped by your Christian faith.

If this sounds like you we would love to hear from you. For more details see the job pack attached. Closing date 13th February.

Director of Fundraising & Development
Reports to: Chief Executive Officer
Starting salary: IRO £52,014 + excellent benefits
Contract type: Permanent
Working hours: Full time
Location: Bickley Hall Farm, Malpas, Cheshire SY14 8EF (with travel across the county). Hybrid and flexible working available

Nature in Cheshire is under pressure but together, we can turn the tide.

Cheshire Wildlife Trust is looking for an inspiring Director of Fundraising & Development to help us grow the support, income, and engagement needed to restore wildlife across the region.

About Us

Cheshire Wildlife Trust is a locally rooted, values-driven charity working to ensure wildlife has a future on land and at sea. As part of the UK-wide federation of Wildlife Trusts, we combine strong local knowledge with national influence.

Supported by more than 17,500 members and thousands of volunteers and partners, we are trusted to speak up for nature, to act boldly, and to deliver lasting change.

About You and The Role

In this senior leadership role, you will lead our fundraising, development and communications teams, shaping strategies that grow our support base so that we can do more for nature. You will build relationships with donors, funders and partners, develop compelling fundraising campaigns and propositions, and inspire a talented team to deliver ambitious goals.

We are looking for someone with a proven track record in fundraising, individual giving, supporter engagement or marketing, who can think strategically, act decisively and creatively, and lead with passion. Most importantly, you will share our belief that everyone has a part to play in creating a wilder future and will help make that possible for Cheshire.

Working with us means making a tangible difference for wildlife, people, and communities. We offer excellent benefits, flexible and hybrid working, a supportive culture, professional development, and the chance to see your work make a real impact across Cheshire’s landscapes.

Closing date: Sunday 15 February 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applicants who share our commitment to equality, diversity and inclusion, and who believe that nature’s recovery must involve everyone.

You may be required to carry out a DBS check for this role.

Applicants must have the right to work in the UK. Sorry, we are unable to offer sponsorship for this position.

No agencies please.

PEAS is looking for a Global Technology and Operations Lead (maternity cover for 12 months) to drive the delivery of impactful digital solutions that strengthen our education programmes across Africa. This strategic role sits within Global Operations and works closely with colleagues in the UK, Uganda and Zambia to design, build and implement technology that improves organisational efficiency and supports high‑quality education delivery.

Key Responsibilities

• Lead end‑to‑end delivery of major technology initiatives, from scoping and user research through to implementation, rollout and evaluation.
• Manage product roadmaps, requirements, timelines and vendor partnerships to ensure effective delivery.
• Support development of PEAS’ future technology strategy, providing insight on emerging tools and trends.
• Contribute to fundraising efforts for technology projects, including proposal development and representation in funder meetings.
• Provide operational support on wider organisational improvement initiatives where relevant.

Requirements

• Degree or equivalent professional experience.
• At least 5 years in technology roles, ideally within international development, social enterprise or corporate settings.
• Proven track record of delivering complex, multi‑stakeholder technology projects.
• Strong project management, communication and collaboration skills, able to work across technical and non‑technical audiences.
• Knowledge of software development approaches, databases, enterprise resource planning tools and data systems.
• Understanding of security, privacy and compliance frameworks such as GDPR.
• Experience working with international teams; Sub‑Saharan Africa experience desirable.
• Values‑driven, proactive, collaborative and comfortable working in fast‑moving environments.

Further details of the roles, responsibilities and requirements of this role can be found in the attached Job Pack below. 

We are open to different levels of candidate for this role, for example we would be opening to consider a more senior / experienced candidate on a part-time basis or a lead level candidate on a full-time basis. The exact scope of the role will be adjusted depending on the seniority and experience of the successful candidate.

To apply, please click the 'Redirect to Recruiter' button to be redirected to our application form. Please ensure you have read the job pack attached to this job advert before applying.

The closing date for applications is Sunday 1st February 2026 at 11.30pm UK time. We are using our new ERP system for this recruitment process, and we are keen to learn and improve. There will be an optional question at the end of the application form, in case you would like to share any feedback on the new system. Please note that the feedback is not scored and will not affect your application.

PEAS is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. We are an equal opportunity employer and actively seek a diverse applicant pool.

Harris Hill is delighted to be working in partnership with Internet Matters to recruit an exceptional Strategy & Fundraising Director to lead commercial growth and help shape a safer digital world for children.

Salary: £80,000 – £85,000
Location: Hybrid – Blackfriars, London (2 days office-based per week)
Contract: Permanent, full-time

Internet Matters is a not-for-profit organisation dedicated to helping families keep children safe online. Founded by BT, Sky, TalkTalk and Virgin Media O2, and now supported by partners including TikTok, Samsung and Roblox, the organisation is a trusted voice in online safety, reaching over 10 million users globally each year.

This is a pivotal leadership role, reporting directly to the CEO and sitting on the senior management team. You will lead the organisation’s commercial and fundraising strategy, ensuring long-term financial sustainability while driving innovative partnerships and funding opportunities across corporate, grant, philanthropic and international income streams.

Key responsibilities include:

• Developing and leading Internet Matters’ overall commercial and fundraising strategy
• Growing and managing a high-value partnership pipeline with major commercial organisations
• Creating compelling partnership propositions aligned with mission and partner goals
• Identifying and securing grant, project and philanthropic funding opportunities
• Leading strategic initiatives from concept through to delivery
• Working closely with internal teams across Digital & Content, Research & Policy and Partnerships & Marketing

We are seeking a commercially astute and strategic leader with:

• Significant experience in strategy, planning or commercial development roles
• A strong track record of delivering material income growth or commercial impact
• Exceptional relationship-building and influencing skills at senior levels
• Experience developing propositions, business cases and pricing models
• A collaborative leadership style suited to a small, agile and mission-driven organisation

Experience in corporate fundraising or social impact partnerships is desirable but not essential. What matters most is your ability to think creatively, build meaningful partnerships and drive sustainable growth in support of a powerful social mission.

In return, you will join a respected and influential organisation at a time of growing national and global relevance, with the opportunity to work alongside some of the world’s largest consumer brands on critical issues affecting children’s wellbeing online.

For the full job pack, please send your CV to

Deadline: Wednesday 18th February at 9am

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Head of Corporate Partnerships

 

Location: London (Hybrid).

Salary: £75-80,000 per annum.

Contract: Permanent.

Every child deserves to be safe, loved, and free from abuse. At the NSPCC, that belief drives everything the charity does.

The NSPCC is the UK’s oldest and largest children’s charity, and today their mission has never been more urgent. From tackling the challenges of online safety to delivering vital frontline services, they are responding every day to the changing world children are growing up in.

This is a pivotal moment for the NSPCC. The charity is establishing an Engagement & Fundraising Directorate to modernise how they connect with supporters and unlock new opportunities for growth. A key part of delivering that work will be a Head of Corporate Partnerships to lead the development of high‑quality and value corporate relationships that generate vital funding and long‑term impact.

What You’ll Do

You will lead the Corporate Partnership strategy within the wider Engagement and Fundraising framework, driving new business and strengthening existing corporate support to advance the NSPCC’s mission. Current major organisational priorities such as Childline’s 40th birthday and the charity’s excellence in early years programme will provide compelling opportunities to develop strategically aligned corporate partnerships. This pivotal role will champion excellence, foster a results‑driven culture, and ensure every partnership delivers meaningful, sustainable value for children.

 

Who You Are

This role requires an exceptional leader with a strong track record of motivating and developing high-performing teams delivering results. You will bring extensive experience in creating, managing and strategically developing major corporate partnerships within the non-profit or purpose-led sector, alongside deep knowledge of shared value approaches, cause‑related marketing and staff and events fundraising.

Excellent influencing, negotiating and stakeholder‑management skills are essential along with strong strategic judgement, the ability to interpret complex data and make high‑impact decisions under pressure, and a highly organised, solutions‑focused approach to managing a varied workload.

Ready to Learn More?

Click below to view our full Candidate Pack for everything you need to know including how to apply.

 

Closing date: Wednesday 18th February, 9am

Salary: £34,582 – £38,425 per annum, plus £3,366 London Weighting Allowance
Location: London (Hybrid – 1 day per week in the office, more if preferred)
Annual Leave: 29 days (rising to 32 after five years)

Make a difference where it matters most.
This is an exciting opportunity to lead high-value fundraising events and work closely with senior volunteers to generate vital income that supports life-changing work for children. You’ll join a passionate team dedicated to delivering exceptional experiences for supporters and driving innovation in the sector.

What you’ll do:

• Manage and deliver large-scale fundraising events and special projects to the highest standard
• Build and maintain strong relationships with senior volunteers, committees, and key stakeholders
• Secure sponsorship and maximise income through creative and strategic event planning
• Lead on specific projects and support the development of team members
• Negotiate with suppliers to ensure cost-effective outcomes
• Contribute to departmental strategy and budget delivery

What we’re looking for:

• Extensive experience in event and project management, with a proven track record of success
• Strong ability to develop and maintain relationships with a wide range of stakeholders
• Excellent organisational skills and the ability to lead major projects to tight deadlines
• Creativity and innovation to grow event income and deliver outstanding experiences
• Confident communicator and negotiator, able to inspire and influence
• Experience managing budgets and achieving income targets

Why join us?
You’ll be part of a team that values collaboration, creativity, and impact. We offer a competitive salary, generous annual leave, and the flexibility to balance office and home working.

Equal Opportunities Statement:
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Vacancy

Job Title: Head of Fundraising, YMCA Essex

Location: Chelmsford

Salary: £55,000 per annum

Weekly Hours: 35

Reference: YMC1154754

Make a lasting impact with YMCA Essex.
We’re embarking on an exciting journey to redevelop our iconic Victoria Road site — creating a vibrant community space that transforms lives. To make this vision a reality, we’re seeking a dynamic Head of Fundraising to lead the generation of income across multiple streams and help shape the future of our organisation.

About the Role
As Head of Fundraising, you’ll play a pivotal role in delivering YMCA Essex’s income generation strategy, ensuring sustainable and diverse funding for our redevelopment project and wider community initiatives. Reporting to the Chief Executive Officer, you’ll bring creativity, strategic thinking, and drive to build meaningful partnerships and deliver strong results.

You’ll lead on securing income from a variety of sources including trusts and foundations, corporate partners, major donors, legacies, community fundraising, and social enterprise. With ambitious targets and a clear vision, you’ll identify new opportunities, manage risks, and ensure a healthy return on investment.

This role will also see you collaborate across teams - engaging staff, residents, volunteers and community supporters in our mission. You’ll be a visible and inspiring leader, fostering a culture of energy, growth, and shared purpose.

About You

You are seeking an opportunity where there’s space and scope to build something amazing from the ground up. This means you’ll almost certainly be an experienced fundraiser or income generation professional who thrives on building relationships and achieving results. You’ll combine strategic insight with hands-on delivery and bring a proven track record of meeting ambitious income targets for capital projects.

Key qualities include:

Experience in one or more of the following: trusts and foundations, corporate partnerships, major gifts, or community fundraising.

Strong, pragmatic communication and stakeholder management skills, with the confidence to engage senior leaders, donors, and partners.

The ability to innovate, plan strategically, and manage competing priorities effectively.

A commitment to YMCA Essex’s core values of Kindness, Fairness, Professionalism, Perseverance, and Joy.

Why Join Us?
At YMCA Essex, we believe in creating opportunities for everyone to thrive. You’ll be joining a passionate, supportive team driven by a shared purpose - to strengthen our community and change lives for the better.

If you’re ready to bring energy, expertise, and vision to this transformative project, we’d love to hear from you.

Apply today and be part of something extraordinary.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Title: Supporter Care Executive

Location: Haywards Heath (hybrid working pattern please see details below)

Contract: Permanent

Salary: £24,461 - £28,778

About the role

The Supporter Care Executive plays a vital role in delivering an exceptional experience to all UK donors. Acting as a key point of contact, the Supporter Care Executive will ensure that every supporter feels valued, informed and appreciated. You will handle a range of enquiries across phone, email and written correspondence, providing accurate information and resolving issues with warmth, professionalism and efficiency.

Responsibilities

• To be directly responsible for efficiently responding to supporter and wider audience enquiries and donation pledges; adding value, taking every opportunity to promote and exceed expectations. 

• Deliver a first-class experience to supporters by engaging in positive conversations through various communication channels, such as email, telephone and written media, meeting internal SLAs. 

• Maintaining and updating the FAQs for agencies. 

• Working with the Head of Fundraising Services and other internal teams on ad-hoc projects as required. 

• Assisting in managing external agencies, including monitoring performance. 

• Assisting with agency training and briefing. 

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

About you

You are someone who thrives on creating meaningful, positive interactions with supporters and the wider public. Bringing energy, empathy and clarity to every conversation, you take pride in delivering timely, thoughtful responses that build trust and demonstrate genuine appreciation. You enjoy working across different communication channels and are confident in adapting your tone and approach to suit the needs of each individual.

Working Arrangements

The post holder will be required to attend our modern Haywards Heath office on Tuesdays, Wednesdays and Thursdays. The remaining days can be worked remotely.

While we anticipate this arrangement will suit most candidates, there may be some flexibility around working hours or the number of days spent in the office for exceptional candidates. Any adjustments would require prior approval, and we are happy to discuss this during the recruitment process.

Jobholder Requirements

Essential:

• Proven experience in a customer service environment dealing with the public by letter, email and telephone. 

• An ability to manage multiple priorities and ensure deadlines/service levels are met. 

• A professional and accountable approach to all areas of work with the desire and commitment to continuously improve. 

• A positive and flexible approach. 

• An understanding of and commitment to equality of opportunity for disabled people. 

Desirable:

• Experience of working in the charity sector. 

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

Closing date: 8 February 2026

We’re looking for a Supporter Care Executive to join our team

Salary:  £28,390

Base: Central Edinburgh/hybrid

Hours: Full time and permanent.  35 hours a week (9am-5pm Monday to Friday, with a one-hour lunch break). The office is open 8am - 7pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office. 

Benefits: 10% employer pension contribution; private medical insurance; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks’ fully remote working/year; three days’ paid carer leave/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.  

About the role and why we need you

This is more than a customer service role. As part of our sector-leading Supporter Care Team, you’ll be building meaningful relationships with extraordinary people, our supporters, known as Curestarters. Through warm, honest and respectful communication, whether you’re speaking on the phone, replying to an email or writing a letter, you can take pride in making supporters feel valued and connected to Worldwide Cancer Research.

We are looking for someone who is organised, has great attention to detail while being comfortable juggling a variety of tasks, knowing that strong administration is just as important as meaningful conversations. You’re motivated by doing things well, enjoy supporting fundraising activity, and understand that every interaction is an opportunity to strengthen loyalty and trust.

This role also includes administration of gifts supporters leave in their Wills; these tasks need to be handled with care and sensitivity. Prior experience in this area is not required, and full training will be provided.

As the first point of contact for Worldwide Cancer Research, you’ll be a positive ambassador for our Curestarters and our mission. You share our values and are motivated by the chance to play your part in starting new cancer cures.

Founded in 1927, the University of Hull has a long and proud history. Through our teaching, research and civic engagement, we are helping to shape and deliver the future prosperity of our region and far beyond. 

Leading the Philanthropy and Alumni Engagement team, the Director will drive the design and implementation of the University’s inaugural comprehensive fundraising campaign, launching it at the culmination of our centenary celebrations in summer 2028. Building on progress made to date, the Director will leverage the centenary to elevate the roles of philanthropy and alumni engagement in support of the University’s future ambitions. 

Person specification: 
- Extensive knowledge of philanthropy, preferably within higher education, including fundraising best practice
- Extensive knowledge of alumni engagement and its role in building connections and supporting wider institutional priorities
- Demonstrable track record of building relationships and working with prospects to secure gifts at the six-figure level and above
- Experience of leading philanthropic campaigns and exceeding fundraising targets
- Experience of leading and managing teams carrying out philanthropic and/or engagement activities 
- Experience of strategic and data-driven operational planning and performance management

Dixon Walter is leading the candidate search on behalf of the University. For more information and details of how to apply by 15 February, please see the candidate brief.

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