Policy and programme manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Service
Trauma Recovery CIC is a female founded not-for-profit Community Interest Company dedicated to providing vital support services for victims and survivors of trauma. Founded in 2020, our mission is to build a safe, supportive, accessible, and sustainable service for the community.
Butterflies Lived Experience Community is an integral part of Trauma Recovery CIC, bringing together people with lived experience of sexual, domestic and/or relational trauma to form a community that supports each members ongoing recovery journey.
Every member of the Butterflies team has direct personal lived experience of sexual, domestic and/or relational trauma and use their own courage to support others to connect with theirs and use this to fuel their recovery.
The team consists of level 1,2 and 3 Lived Experience Facilitators, Volunteer Ambassadors who come together to support community members and develop the service on a co-production model.
The Level 3 LEF Role
Our Level 3 LEF role requires a Social Work qualification and registration.
As well as facilitating groups and key working, Level 3 LEF’s take responsibility for:
-
Completing initial appointments with new community members to ensure that the team has a good
understanding of their support needs and that they can be safely supported through Butterflies LEC. -
Mentoring and supporting the Level 1 and 2 LEF’s and Ambassadors
-
Working with community members, team members, Trauma Recovery leadership team and partner
organisations to develop the service. -
Facilitating the understanding trauma programmes
-
Providing reporting data to Trauma Recovery CIC Business Operations Lead and working with them to complete
reports for funders and funding/grant applications. -
Co-chairing the Lived Experience Forum
-
Contribute to the newsletters, social media, attend events to promote the service (at times this may require
attending events outside of usual working hours). -
Ensure that all team members complete required admin accurately and in a timely manner and processes are
followed. -
Highlight concerns about team members to the leadership team, identify ways to support the team or team
member and offer the support.
Our ideal candidate
- Is someone who has walked their own recovery journey, experienced therapeutic support as part of this and understands the benefits on both a personal and professional level of therapy and group support.
- They will be a qualified, registered Social Worker with relevant social work experience of co-ordinating a service, mentoring team members and working from a systemic perspective.
- They will have experience of completing risk assessments, keeping records and using software and systems to do this effectively.
- They will be able to communicate and connect with people from a variety of backgrounds, understand their individual needs and work creatively to meet them in way that supports recovery.
How to apply
As well as facilitating groups and key working, Level 3 LEF’s take responsibility for:
-
Completing initial appointments with new community members to ensure that the team has a good
understanding of their support needs and that they can be safely supported through Butterflies LEC. -
Mentoring and supporting the Level 1 and 2 LEF’s and Ambassadors
-
Working with community members, team members, Trauma Recovery leadership team and partner
organisations to develop the service. -
Facilitating the understanding trauma programmes
-
Providing reporting data to Trauma Recovery CIC Business Operations Lead and working with them to complete
reports for funders and funding/grant applications. -
Co-chairing the Lived Experience Forum
-
Contribute to the newsletters, social media, attend events to promote the service (at times this may require
attending events outside of usual working hours). -
Ensure that all team members complete required admin accurately and in a timely manner and processes are
followed. -
Highlight concerns about team members to the leadership team, identify ways to support the team or team
member and offer the support.
How to apply
Application is through our website where you will find an application pack with further information about our service and the role. Please read through the pack and complete the application form, when we read your application we hope to read not only about your experiences, but how they relate to this role and our service.
The client requests no contact from agencies or media sales.
Senior Caseworker – Pathways
Location: Disability Action & Advice Centre, 4, Waldegrave Road, Teddington TW11 8HT
Contract: Permanent, Full-time, 35 hours per week
Salary: £30,000 to £36,000 (depending on experience)
Ruils is run by, and for, Disabled people. We exist to remove the barriers that prevent Disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.
Pathways is a specialised welfare advice service that provides information, advice, advocacy and representation for Disabled adults (over the age of 18) living in the Richmond Borough. We work with clients, supporting them to navigate the complex Housing, Benefits and Social Care systems. In this role, you would be providing information, guidance and advice to Disabled people and their families, enabling them to have more choice and control over their lives.
We are also part of a larger network of Disabled-led advice services. Working together, we have developed pathways for Disabled trainee case workers, collated data on Housing and Benefits issues and have fed into important consultations and campaigns.
This is a unique and rewarding opportunity for you to work one-to-one with clients to effect change, whilst also having a positive impact on the wider system.
We are looking for someone who:
- Will bring experience of supporting people with complex welfare, housing or social care issues.
- Is confident advocating on behalf of clients when needed.
- Has an understanding of the welfare benefits system, disability rights and the Social Model of Disability.
- Can break down complex information so it feels clear and manageable.
- Works in a calm, methodical way, keeping accurate records.
- Is compassionate, patient and values-driven.
Duties and Responsibilities:
- Provide timely and accurate advice on welfare benefits, housing and social care to support Disabled people to live independently.
- Analyse clients’ situations, identify solutions and guide them through complex systems, signposting where appropriate.
- Work with clients on a short to medium term basis, helping with referrals, forms, letters, appeals and navigating processes.
- Support clients to gather evidence and prepare for Benefit or Housing applications and appeals, ensuring deadlines are met.
- Attend key meetings and appeals with clients, advocating for them and helping them put their case forward confidently.
- Develop accessible information resources (guides, bulletins) to help clients navigate health, care, benefits and housing systems.
- Build and maintain strong relationships with partners, contributing to forums, campaigns and shared problem-solving.
- Provide supervision and support to trainee caseworkers, including induction, case file reviews and contributing to their development.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive leadership team.
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- A cycle to work scheme.
- An employee assistance programme (EAP).
We operate a Guaranteed Interview Scheme. We will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this Guaranteed Interview Scheme.
A full Job Description and Person Specification can be downloaded below. To apply, please visit our recruitment page via the ‘Apply’ button
Closing date: 17 April 2026.
Interviews: 19 May 2026 (face-to-face).
Our mission is to provide a range of services and activities to enable individuals to be independent and to live life to the full.
This is an exciting opportunity to lead CPAG’s strategic legal work at an important time in the organisation’s fight to end child poverty. As Head of Strategic Litigation, you will oversee and carry out CPAG’s work using legal cases for positive impact, to benefit families and children in poverty. You will be responsible for setting the strategic direction of CPAG’s legal work, in addition to managing CPAG’s legal practice and playing an active role in conducting high-profile litigation on a day-to-day basis.
We are looking for someone who is strategically minded and passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with substantial post-qualification experience. You will have experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers, and support the professional development and wellbeing of your team. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply download the Head of Strategic Litigation job pack and application form.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.
To apply, please return to us the application form, taking particular care to provide full details of how you meet the person specification.
Closing date for applications: 11.59pm, Wednesday, 15 April 2026
Interviews will be held at our London office: w/c 27 April 2026
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About the role
In 2018 Bridges Outcomes Partnerships co-designed the Single Homelessness Prevention service with Brent Council following the Homelessness Reduction Act (2018). The service provides early intervention to prevent or relieve homelessness for single people who previously would not have received support, aiming to prevent the mental trauma associated with homelessness and stop individuals reaching crisis point.
Our services continue to evolve into models that combine homelessness prevention, refugee support, and family stability interventions to improve life chances for vulnerable people and reduce the long-term impacts of housing instability and child poverty.
The Referral & Assessment Officer is a key role within the London Partnership, it is the first point of contact for people who have experienced trauma or are struggling to find a home.
As part of the role, you will be responsible for the following activities within this element of the service
· Receiving inbound referrals into the London central point of access, ensuing all data points are completed and case assessed to ensure referral to the right delivery partner/service.
· Reviewing and processing referrals into the online referral portal, triaging to the most appropriate service for them.
· Ensure that referrals are triaged and allocated to a specialist organisation within the agreed timeframes
· Inputting and processing self-referrals into the SHPS case management system
· Identify, record and refer any immediate safeguarding concerns through the appropriate pathways
· Ensuring the case management system is maintained through timely and accurate record keeping
· Build strong, positive and collaborative relationships with relevant agencies to enable effective referral pathways into specialist services within the partnership and to external services
· Work closely with the Programme Manager to provide details on referral activity and outline any issues or opportunities which might need intervention.
· Ensure the service is accessible to all, recognising peoples’ differences, experiences, communication/language and accessibility needs
· Provide regular reporting to programme lead and commissioners.
About you
At BOP we value both lived and learnt experience, the following skills and experience areas can be discussed individually and should not deter you from applying for the role if you feel you meet the requirements due to your lived experience.
Skills & Experience
Essential
· Have experience of or an understanding of trauma and best practice when working with vulnerable individuals.
· Have an empathetic, compassionate and non-judgemental approach with the ability to adapt, build rapport and enable trusting conversations with both vulnerable adults and professionals over the telephone and by email
· An understanding of risk and safety planning within the context of vulnerable adults and experience in applying practices and procedures
· Experience of record keeping within a case management system
· Excellent organisational and IT literacy skills
· Strong communication skills with a collaborative and flexible approach to work
· Willingness to continuously develop knowledge and skills through training
· Demonstrates understanding of the impact of structural inequalities (e.g., racism, ableism, homophobia, transphobia, classism, sexism) on experiences of domestic abuse and help-seeking.
· Understands intersectionality — how overlapping identities (e.g., ethnicity, gender, sexuality, disability, immigration status, age, faith) shape the risks, barriers, and needs of survivors
· Understanding of how language barriers, digital exclusion, or immigration status can affect access to support.
· The ability to work collaboratively within a team and wider Partnership as well as independently, and can organise workload and prioritise depending on the needs of the service
· Drive to be part of a positive change and have passion for supporting people who have experienced harm caused by domestic abuse
· Desire to support a unique impact-led programme with a passion to make a positive difference to people's lives
Desirable
· Additional spoken languages, particularly those spoken in Southern Asian communities
· Experience of working with a charity/third sector organisation
· Understanding of vulnerable adults and best approaches to build trusting relationships
· Knowledge of working within services which take a person-centred approach.
Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times.
Data Protection Commitment
As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year
• We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution
• We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources
• We also offer Private Medical Insurance on successful completion of your probation period
• You will be able to access Learning and development opportunities
Application process/next steps
Once you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th April.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Elizabeth Fry Charity operates a Ministry of Justice Approved Premises in Reading, offering a safe and supportive environment for up to 24 women. We’re committed to delivering exceptional accommodation and meaningful, person‑centred support for women navigating the criminal justice system.
Make a Meaningful Difference in the Lives of Women in the Criminal Justice System
Are you passionate about supporting women with complex needs—such as substance misuse issues—to build safer, healthier, and more stable futures? Do you thrive in a supportive team environment and enjoy finding creative, flexible solutions to help others succeed?
We’re looking for someone who can bring empathy, resilience, and positivity to a role that truly changes lives. As a member of our team, you will play an active part in helping women reintegrate into the community and move towards leading law‑abiding, independent lives.
What the role involves:
- Working an average of 17.75 (part time) or 35.5 hours a week on a rota, including weekend shifts and occasional bank holidays
- Supporting residents within our Approved Premises
- Contributing to the safe and smooth daily running of the service
- Being a positive role model, using encouragement and consistency to motivate change
We offer a competitive full‑time equivalent salary of £26,334.82 to £31,505.32, along with a 30% enhancement for weekend shift work.
We are open to part‑time applicants—offering an average of 17.75 hours per week on a flexible or fixed rota.
Who we’re looking for:
Ideally, you’ll have experience within the Criminal Justice System and an understanding of the discrimination and challenges faced by women involved in it. However, we also welcome applicants who can demonstrate insight, empathy, and a strong willingness to learn.
You’ll be:
- Self‑motivated and committed to supporting others
- An excellent communicator with strong administrative and teamwork skills
- Someone who brings enthusiasm, responsibility, and reliability to every shift
What we offer:
- Regular supervision to support your development
- Tailored training to build your confidence and skills
- The opportunity to make a tangible, positive impact every day
If you’re ready to be part of a dedicated team and help empower women to rebuild their lives, we’d love to hear from you.
Why Join Us?
At Elizabeth Fry Charity, you’ll be part of a compassionate and committed team working to transform the lives of vulnerable women. Every day, your contribution will make a meaningful impact — and you’ll be supported by colleagues who value collaboration, personal growth, and innovation. We invest in your success, celebrate your achievements, and ensure you feel truly appreciated.
We’re proud to offer a comprehensive range of benefits designed to support your wellbeing and help you thrive:
- 30% pay enhancement for working weekend shifts.
- Perkbox membership, giving you access to exclusive discounts, wellbeing resources, and a wide range of perks.
- Financial recognition, including a confirmation‑in‑post bonus after successful completion of probation, plus long‑service awards at three and ten years.
- Employee Assistance Programme, providing confidential emotional, financial, and practical support whenever you need it.
- Generous annual leave of 25 days plus Bank Holidays (pro rata), increasing with service up to 30 days.
- Freshly cooked meals on site, prepared by our in‑house Chef and tailored to all dietary requirements.
The client requests no contact from agencies or media sales.
Salford CVS is recruiting a Volunteering Development Worker (Women and Girls in Football) to lead our work in increasing the participation of women and girls in off-pitch volunteering roles across grassroots football in Salford. This new role has been created in alignment with The FA’s priorities to strengthen inclusive volunteer pathways and ensure club and league environments are welcoming, supportive and accessible for female volunteers.
The main purpose of the post is to increase the number of female volunteers in off-pitch roles across grassroots football in Salford by supporting clubs, leagues, sessional football providers and community groups to create, promote and sustain inclusive volunteer opportunities. The role will coordinate learning and development for volunteers, help organisations understand their volunteer needs, and strengthen their capacity to recruit, retain and recognise women and girls in volunteering.
You will use Salford CVS’s established volunteering expertise to support England Accredited clubs, leagues and sessional football providers to attract, recruit and retain more female volunteers. This includes addressing known barriers such as lack of visible role models, sex-based discrimination, childcare demands that fall disproportionately on women, limited flexibility and traditional recruitment practices that may favour men.
Working in connection with our Volunteer Centre and wider Active Communities teams, you will join a service that already supports hundreds of organisations to develop safe and high-quality volunteering opportunities, matches hundreds of residents to roles, and delivers a wide range of volunteering training and good-practice guidance. You will also work closely with local partners, including Salford Community Leisure, GM Moving, Manchester FA and VCSE partners to ensure a coordinated and impactful approach.
The role will involve building strong relationships with clubs and leagues, engaging women and girls through targeted outreach in multiple settings (for example, community events, education environments, VCSE spaces, etc.), supporting grassroots clubs to understand their volunteer needs and barriers, and developing sustainable volunteer plans that help address these. You will deliver both FA and Salford CVS-designed training, increasing access to high-quality learning and development across the grassroots football ecosystem.
You will also connect to our wider engagement in the physical activity agenda in Salford, particularly the Place Partnership, a programme helping to lower barriers to physical activity and get Salford residents moving more.
Hours: 18 hours per week (excluding breaks), to be worked over 3–4 days.
Contract: Until 30th June 2028, subject to the successful completion of a 6-month probationary period.
About you
This position will suit someone passionate about widening access to volunteering, confident in engaging diverse communities, and skilled in helping organisations embed inclusive, flexible and sustainable volunteer practices. You will play a central part in shaping a long-term cultural shift within grassroots football, supporting clubs and leagues to broaden volunteering participation, strengthen their volunteering culture and create off-pitch roles where women and girls can thrive.
To get a fuller flavour of our work and to apply for this position, please visit our website via the Apply button.
Closing date: Noon on 1st April 2026.
Interview date: 9th April 2026.
This is a unique opportunity to support residents across Bexley to feel more connected, confident and empowered.
BVSC is looking for a Health and Wellbeing Volunteer Officer to work across two key programmes: Bexley Buddies and Digital Champions.
Through Bexley Buddies, you will support volunteer-led initiatives within GP practices that address non-medical needs, reduce social isolation and strengthen community wellbeing.
Through Digital Champions, you will recruit, train and support volunteers who help residents build digital confidence — particularly in using online health services and apps.
You will work closely with volunteers, GP surgeries, community organisations and residents to coordinate activities, build partnerships and ensure support is inclusive and impactful.
Key areas of work include:
Engaging: Working with residents, GP practices and partners to identify local health and digital support needs.
Developing: Recruiting, training and supporting volunteers to deliver safe and meaningful activities.
Coordinating: Organising borough-wide volunteer activity, peer support and training sessions.
Strengthening: Building partnerships that reduce health inequalities and improve digital access.
We are looking for someone organised, approachable and committed to equality and inclusion, with experience of supporting volunteers or delivering community-based programmes.
Don’t meet every single requirement?
At BVSC we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway.
You may be just the right candidate.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in London.
Locations: This role will be based in London. We have 12 IntoUniversity centres in London. The exact centre(s) in London that this role will be based in will be confirmed with the successful candidate.
Contract: Full-time, fixed-term until August 2026
Applications close: 9am Tuesday 31st March 2026
Start date: As soon as possible, to be confirmed with the successful candidate
Salary
£30,950 per annum (inclusive of £2,700 London contribution)
What could my day look like?
The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.
In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.
As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort.
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Supporter Care Officer
Salary: £28,360
Hybrid – two days per week in our Letchworth Office
Full time (35 hours a week)
Permanent
Flexible working considered
Are you a people person with a can-do attitude? Do you have some experience of fundraising, or are you looking to start your fundraising career? We have the perfect role for you!
Join our friendly team
We are looking for someone with strong communication and relationship building skills, who will enjoy enthusing others to support our cause. Ideally you will have experience in a similar role either within the charity sector or health environment, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.
Our charity
MS Trust is a UK charity which brings together expertise from every angle to help everyone feel more in control of their MS, today and every day. Through trusted information and compassionate support, the training of new MS healthcare professionals, and research rooted in real experience – we're here for every MS. Every day.
The role
The Supporter Care Officer plays a vital role in ensuring our supporters and volunteers feel valued, inspired and motivated to continue their involvement with MS Trust, by delivering exceptional supporter care and stewardship. As a key member of the Events and Community Fundraising Team, you will provide essential support for third-party events and individuals fundraising within their communities, ensuring every supporter receives the guidance and encouragement they need to succeed.
What we can offer
· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
· Learning and development policy to develop all staff.
· Cycle to work scheme, Volunteering day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 6 April 2026 (5pm)
First Interviews: 14 & 15 April 2026
Second Interviews: 21 April 2026
We exist to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day.
The client requests no contact from agencies or media sales.
As a Wilder Learning Officer, you’ll help shape and deliver an inspiring programme of outdoor learning, training and engagement that connects people of all ages with nature across Sussex. You’ll coordinate and deliver high‑quality sessions to teachers and children across EYFS, Primary and Secondary phases, in-school and outdoor settings. You’ll deliver and assess our accredited Forest School and Wild Beach training programmes to adults; advise on school grounds improvement for nature; and champion the benefits of nature connection through a wide range of activities and events. Alongside hands‑on delivery, you’ll support in marking, evaluation and planning; contribute to income generation; and help ensure our schools and learning programmes are safe, inclusive and reflective of best practice. You’ll play a key role in communicating our work—engaging with teachers, families, volunteers and external partners, acting as a friendly, knowledgeable ambassador for Sussex Wildlife Trust.
This is a varied and practical role at the heart of our Wilder Learning team, empowering educators and wider school communities to connect with nature and take meaningful action for wildlife in Sussex.
A valid drivers’ licence is required for this role.
This role is subject to an Enhanced DBS with Barred List check
We exist so that future generations can experience the joy and well-being that comes from connecting with nature in Sussex
The client requests no contact from agencies or media sales.
Job Title: IDVA
Hours: Full-time (35 hours per week)
Contract Type: Fixed Term Contract to 31st March 2027 with the possibility of extension subject to availability of funding
Salary: £32,604 per annum
Location: Hybrid, with access to hot-desking in our London SE20 office when needed. Some co-location at venues across Bromley or Croydon borough may be needed, so flexibility is required
Deadline: 4th April 2026 at 11.00pm
Interviews: In person in London SE20
About the role: We are seeking to recruit an experienced IDVA. You will provide high-quality, proactive support to victims of domestic violence and abuse, delivering services to those at high risk, as well as low or medium risk clients when required. This role operates within Bromley & Croydon Women’s Aid (BCWA) but contributes to the Safe Horizons London Partnership, ensuring survivor-focused, culturally competent, and intersectional support.The IDVA will work collaboratively with the Safe Horizons network, supporting victims/survivors through both in-person advocacy and the partnership’s bespoke digital platform, which provides access to specialist modules, resources, and 24/7 support where appropriate.
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme and wellbeing support
- Two Wellbeing Days and day off on birthday
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
Location: All staff have access to hot-desking at our office as needed.Flexible working is welcomed at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace. However this role may require some co-location across venues in Bromley & Croydon boroughs and so flexibility is required.A driving licence and access to a vehicle would be preferable however the role can still be done using public transport, but you will need to take more care when scheduling meetings and planning your travel routes. You will occasionally be required to attend our London SE20 office for meetings or staff training.
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted.If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.We reserve the right to terminate the recruitment process early once the right applicant has been found or if we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA is an Equal Opportunities Employer.
Reg. Charity No.1068007.
Our mission is to end all forms of domestic abuse in our community.
The client requests no contact from agencies or media sales.
Health and Safety Advisor
Salary: Band 6 £39,775.77 - £52,452.55 per annum
Contract type: Permanent, full-time (37.5 hours per week)
About the job role
We have an exciting opportunity for a Health and Safety Advisor in our Estates team at St Joseph’s Hospice. We are looking for someone who has experience in managing and supporting the implementation of health and safety across an organisation. There will be a wide range of responsibilities from policy to the operational level. Activities range from office- and shop-based staff to health workers, outreach workers, and a small maintenance team.
THE INDIVIDUAL
- We are looking for a candidate with an established career in the H&S field.
- You should be a self-motivated and proactive person who can hit the ground running.
- You will need the ability to balance competing priorities in a fast-paced working environment.
- You should have the drive and tenacity to get the job done to a high standard.
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
PLEASE NOTE: Although you will be working in a hospice setting, this position does not cover medical health and safety responsibilities.
Please provide a supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria in the person specification. Please note, it is essential that you provide this statement as it will be used as a basis for shortlisting.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
- Join St Joseph’s team and find out more!
To apply, please visit our dedicated recruitment page via the apply button.
Closing date: 8 April 2026.
Interview date: 16 April 2026.
The interview process will consist of the following: a test in a controlled environment, a 5 to 10-minute presentation, and a panel interview.
We are an equal opportunity and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
JOB TITLE: Centre Based Assistance Dog Instructor (Maternity Cover)
LOCATION: Based at our Centre in Milton Keynes, with travel up to 3 hours
SALARY BAND: £26K - £32K per annum, depending on experience. Line management experience desirable.
JOB TYPE: Full time and Part time applicants considered. Fixed Term of 12-18 months
REPORTS TO: Interim Head of Assistance Dog Programme
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.
We have an exciting new opportunity to join this small but fast-growing charity that is a world leader in its specialist innovative field.
The Role
We are looking for a passionate and driven person who has previous proven experience and skills working as an Instructor within an Assistance Dog organisation, who has worked with clients and partnerships. The role includes supporting both clients who have had a MDD dog placed with them and also our own dog applicants with their puppies and young dogs to ensure they receive the highest standard of socialisation and early training in terms of obedience, public access and developing an alert to the applicant’s condition, with the aim to reach an accreditable assistance dog partnership status. The role will also include carrying out client specific and odour training for MDD own dogs, placing these dogs with their new clients and looking after a number of established partnerships. This role would suit somebody residing up to an hour from our centre in Milton Keynes.
Duties that encompass the role of an Instructor include:
- Be the first point of contact for the allocated partnerships in your area. To provide guidance and instruction to applicants who have applied to the charity to have their own dogs considered for the training programme guidance and instruction on handling, behaviour and obedience and odour training as well as newly placed partnerships.
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Alongside the Instructing team, to run puppy classes, public access training, recall sessions in small groups for applicant own dogs that are in line with the charity’s quality standards and in accordance with timescales and targets.
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To also carry out support visits and home interviews for applicants and clients that have been allocated to you.
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Regularly monitor progress of any young dogs and partnerships in training in your area and provide detailed, evidenced feedback to Interim Head of Assistance Dog Programme.
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To carry out client specific training with any MDD owned dogs that have been matched, including the required odour scent training.
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Instructing, guiding and supporting new assistance dog clients in managing and handling a Medical Alert Assistance Dog effectively, via pretraining, placement training and aftercare visits.
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Supporting partnerships in training in successfully reaching an accreditation standard and in maintaining this standard throughout the life of the partnership.
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To support a number of established partnerships in the form of aftercare, refresher training and yearly re-accreditations, assisting further afield on occasions as required.
Responsibilities
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To escalate issues and problems to the Interim Head of Assistance Dog Programme as appropriate.
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To carry out scent assessments on any MDD dogs in socialising as and when required with the support of the rest of the Instructing Team.
- To plan, organise and deliver practical and theoretical training to clients, meeting their individual needs in line with agreed standards to include areas such as dog welfare, appropriate handling, commanding and overall management. This will involve working with the parents as Team Leader and child as Client and working with adult clients.
- Assess the team dynamics of the family & balancing the needs of all family members as well as those of the dog.
- Assess the individuals preferred learning style and amending as relevant to aid a client.
- To accompany the client into all regular environments that they will take the dog to, ensuring the dog behaves in an acceptable manner and that the client and others are aware and clear in terms of where they dog should reside and behave for e.g. public transport, place of work. To complete a check list of environments for any applicant own dogs in training who are on the programme to be assessed within.
- To support and advise clients in transferring the odour training from pot training and recognising alerting behaviours to establish real life alerting.
- To ensure all partnerships are in line with the ADUK regulations with regards to behaviour, obedience and welfare and branding.
- Due to the nature of the role, flexible working hours may be required in some instances to facilitate the effective delivery of the work e.g. working during the school holidays with school age clients.
- To monitor the correct and false alerting percentages of allocated partnerships via data analysis, advising where necessary until the correct alerting levels are achieved.
- To complete comprehensive reports and paperwork for any time spent with applicants or partnerships in training or established. Maintain accurate records by providing verbal and written information with agreed timescales about clients, dogs, applicants and apprentices as appropriate.
- To work alongside allocated partnerships with the aim of the partnership reaching an accredited standard and feeding back to the Interim Head of Assistance Dog Programme if there are any concerns that the accreditation cannot be achieved.
- To provide clients with appropriate aftercare services at regular intervals in their own homes in the form of annual visits, support visits or at refresher workshops run at the Centre to agreed standards. This will include continual re-assessment of the dynamics of family and dog, formulating and training on appropriate solutions, as well as offering additional dog training advice.
- To deliver handling days as part of an applicant’s pretraining to include ‘Introduction to Assistance Dog’ ‘Advanced Handling’ and Family Handling.
- To scent train and seizure proof advanced dogs in preparation to be partnered with an adult or child client and ensure that applicant own dogs have received this at the earliest opportunity.
- To maintain the ongoing public access training with any advanced dog in scent training that has been allocated to them.
- To liaise with Independent Contractors as relevant.
- To provide support to the Charity’s public relations and fundraising functions as required, specifically in your area.
- To act as the ‘contact’ person for the assistance dog programme in relation to training policy procedures with clients and their families, other professional service providers and members of the public. This will include on-going research and development of the project.
- As required, to liaise and provide support for Volunteers of the Charity.
Other
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Share best practice with colleagues across the charity.
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Any other duties or tasks that are required to ensure the successful running of the Medical Alert Assistance Dog Department and the Charity overall.
PERSON SPECIFICATION
SKILLS AND ABILITIES
- Excellent interpersonal and communication skills
- High level of preparation, organisational and co-ordination skills
- Strong and clear teaching and instructing skills
- Experience of running puppy classes, carrying out public access training and recall sessions
- Able to develop training plans for any dogs in training under your care
- High level of self-motivation and planning
- Approachable, calm and empathetic to children and adults with debilitating and life-threatening conditions
- Happy to travel alone within the UK to visit any clients as necessary
- Willing to be on call for partnerships as and when required
- Willing to stay away from home in local accommodation when client locations are too far to travel back home
- Happy and able to have Medical Alert Assistance Dogs in training reside in your home
- Good team player, but equally able to work independently
- Positive, empathetic and calm attitude
- Able to embrace a constantly evolving organisation
- Flexible
KNOWLEDGE & EXPERIENCE
Essential
- Previous Assistance Dog Instructing and Dog Training experience
- Knowledge of AD(UK) and ADI regulations
- Law in relation to dogs
- Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age
- Knowledge of dog and human psychology
- Proven evidence and experience of dog handling and training skills
- Previous experience of teaching and instructing
- Sound dog training and dog behaviour knowledge
- IT literacy and report writing skills
- Proficient in Microsoft Office, Teams, Zoom and SharePoint
- Full UK driving licence
- Pass a DBS (CRB) check due to regular contact with children
Preferable
- Knowledge of debilitating medical conditions and understanding of how they can impact people, both physically and psychologically, particularly when they are unstable and fluctuating
- Previous knowledge of odour/scent training
- Previous line management experience
PERSONAL ATTRIBUTES
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Strong and clear teaching and instructing skills
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Approachable, calm and empathetic to children and adults with debilitating and life threatening conditions
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Able to embrace a constantly evolving organisation
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You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as able to motivate yourself
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You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem solving and making appropriate responses to new ideas and unexpected situations
PERSONAL ATTRIBUTES
- You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as being able to motivate yourself.
- You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem-solving and making appropriate responses to new ideas and unexpected situations.
DIVERITY, EQUALITY & INCLUSION
We are a welcoming, diverse, and inclusive Charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Charity Values
All employees are expected to uphold the charity’s core values in their daily work. This includes demonstrating respect through open and considerate communication, fostering cooperation by working collaboratively, maintaining honesty in all interactions and ensuring fairness through just and transparent decision-making.
Finally, the successful candidate will also be expected to:
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Hold a full UK Driving Licence
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Provide proof of identity and eligibility to work in the UK.
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Undertake a Disclosure and Barring Service (DBS) check
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Work some evenings and weekends
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Be willing to travel to the Centre based near Milton Keynes
The client requests no contact from agencies or media sales.
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.
Do you love bringing people together, organising engaging content and helping networks to grow?
Through delivery of an engaging content programme and opportunities to connect and collaborate, this role enables the engineering and STEM outreach community to share practice and improve collective impact, and inspire more young people into engineering and technology careers.
About the role
The Network Engagement Officer supports The Tomorrow’s Engineers Code (or The Code, as we often call it) community. The Code community is a network of 400+ organisations committed to inspiring more young people into engineering and technology careers through STEM (science, technology, engineering and maths) outreach.
The Code brings together organisations of all types and sizes to share ideas, learn from each other, and collaborate to collectively improve the impact of our STEM outreach. We do this by providing them with practical resources, events, regular communications and a supportive LinkedIn group.
The Network Engagement Officer works with the Senior Code Manager to grow, engage and support Code community members (we call them Signatories). The Network Engagement Officer is responsible for growing the community through recruiting and onboarding new members and ensuring high levels of engagement across the diversity of the community through writing and scheduling regular communications to them via email and LinkedIn and delivering an engaging content series to help them collectively improve their outreach, as well as tracking their participation across activity.
The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve frequent / may involve some travel in the UK (amend as required).We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 40% in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
Further details of the role can be found in the job description and person specification.
About EngineeringUK
Our purpose is to drive change so more young people choose engineering and technology careers.
Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero.
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.
In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.
We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.
We guided by a series of values that we apply to all our activity:
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We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
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We are collaborative. We listen, share and work in partnership to achieve our vision
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We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
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We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
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We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
About you
Essential Skills / Competencies
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Able to communicate clearly, concisely and professionally across email, website content, LinkedIn and written documents.
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Skilled in planning, scheduling and delivering online events, campaigns or community activities end‑to‑end.
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Able to facilitate conversations and discussions between diverse stakeholder groups, both in person and online.
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Strong team player and able to build positive, professional relationships with a wide range of colleagues and external stakeholders at all levels.
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An interest in equity, diversity and inclusion and STEM
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Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion
Level of experience
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Experience planning, writing and editing high‑quality content such as newsletters, web pages, case studies, social posts and webinar scripts.
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Experience scheduling and organising online events and content
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Experience of managing or working with a network or community online, encouraging participation and discussion
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Experience of relationship building with multiple stakeholders of all levels, both internal and external
EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics.
We are an equal opportunities employer and are open to flexible working, including job share.
Applying for this role
Applications
If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team. Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated
The deadline for applications is 10:00 am on 30 March 2026.
Interviews
Applications will be assessed against the requirements for the post as set out in the job description and in the ‘about you’ section above.
We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
We aim to notify candidates who have been shortlisted on 2nd April If you have not heard from us after this date, please assume that you have not been successful.
First interviews will be held week commencing 6 April 2026.
What can we offer you?
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Competitive salary
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28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
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Competitive pension (10% employer contribution)
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Annual bonus opportunity
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Flexible working
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A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
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Employee Assistance Programme
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Life Insurance (4 x salary)
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Cycle to Work Scheme
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Long term illness/incapacity insurance cover (permanent health insurance or PHI)
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Annual private health check for employees
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Discounted gym membership
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Yearly flu vaccination
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
The Energy Advice Coordinator will provide essential advice to people affected by spinal cord injury who are struggling with, or at risk of fuel poverty, helping them to improve their situation while recognising and responding to the unique challenges that spinal cord injury can bring. They will manage a caseload offering practical solutions, whilst developing referral pathways to connect them with relevant services to improve their energy efficiency and reduce their fuel costs.
The role will also lead the development of knowledge and skills across Back Ups’ staff and volunteer teams, developing easy to use resources and an understanding of when and how to escalate cases for more in-depth advice. They will work closely with sector charities and advice organisations to ensure a high quality of seamless support while creating a lasting legacy for people affected by spinal cord injury.
RESPONSIBILITIES:
- To provide impartial advice to householders on the telephone, at events or online group events.
- Make use of internal and external referral systems to ensure clients’ needs are met;
- Respond to enquiries from the public, local authority staff, private and voluntary sectors or installers and, where appropriate, redirecting them to members of staff or other agencies;
- Maintain quality of advice and information as required
- Work with the wider Back Up team to create resources to support people affected by spinal cord injury, both digitally and physically.
- Work with Back Up’s services team to embed and deliver group based online advice sessions in our support groups and course modules.
- Develop and lead a programme to ensure Back Up’s services staff and volunteers develop a baseline of knowledge that enables them to identify and provide basic information to people affected by spinal cord injury around energy efficiency.
- Conduct thorough assessments of clients' energy needs and identify potential solutions and further sources of support through telephone-based support.
- Provide tailored advice on energy-saving measures and support schemes to the caseload.
- Work collaboratively with local authorities, energy providers, and other relevant organisations to ensure comprehensive support for those in the caseload.
- Educate people affected by spinal cord injury on energy efficiency and ways to reduce their energy consumption.
- Maintain accurate records of all interactions and support provided, ensuring confidentiality and compliance with data protection regulations.
- Support the project manager with the development, delivery, and evaluation of the energy advice project.
- To maintain up to date, working knowledge of sustainable energy matters, affordable warmth, renewable energy, water heating and usage.
- At all times, ensure that advice service and activity are in line with the requirements of the project;
- Effectively utilise existing sources of data to identify suitable opportunities to meet customers’ needs.
- Stay up to date with relevant policies, schemes, and best practices related to fuel poverty and energy efficiency
- To develop and implement partnerships and referral routes that support people affected by spinal cord injury with relevant energy advice.
- Liaise with organisations to develop partnerships by utilising appropriate resources and support mechanisms;
- Represent Back Up at various partner meetings;
- Develop and maintain effective operational partnerships with key delivery agents and stakeholders.
- Monitor and report on the impact of interventions and support provided.
General
- Take responsibility for ensuring communications are in line with GDPR.
- Ensure that you work within Back Up’s policy framework.
- Carry out any other tasks that may be within the scope of the post to ensure the
- effective delivery and development of the service.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
- Minimum of 1 years' experience in a similar role, ideally within Energy Advice or similar area.
- City & Guilds Energy Awareness 6281-01 or the ability to achieve this.
- Willingness to undertake mandatory training and development opportunities as required.
- A keen interest in energy issues and concerns currently facing energy consumers.
- An enthusiastic attitude, patience and empathy to support people with the issues they are facing and the ability to assess individual situations and provide practical and effective solutions.
- To be non-judgemental and respect views, values and cultures that are different to your own.
- The ability to prioritise your own work and meet deadlines.
- Demonstrable experience of providing Information advice and support, preferably withing the energy advice sector.
- Experience of working with both groups and individuals to provide support.
- Experience of delivering/facilitating training workshops.
- Experience of managing own projects and working to targets and deadlines.
- A good understanding of evaluation and confidence in gathering feedback data to measure impact.
- Excellent verbal and written communication skills, with the ability to explain complex information in a clear and accessible manner.
- IT/digital skills including ability to use Microsoft packages and a willingness to learn new packages as required.
- Able to build excellent relationships with a range of stakeholders
- Strong attention to detail and the ability to record information effectively.
- Flexible and can respond professionally to changing briefs, deadlines and priorities.
- Flexibility to work occasional evenings and weekends as required.
Desirable:
- Personal or professional knowledge of disability, particularly spinal cord injury.
- Demonstrable experience of providing Information advice and support within the energy advice sector.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.

