Policy and programme manager jobs

The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire. The Community Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes. 

This is an exciting opportunity for an experienced relationship-builder to lead and grow community fundraising and challenge events activity, helping to raise vital income for The Pepper Foundation.

You will take ownership of a varied portfolio of community fundraising activity, building and developing relationships with volunteers, schools, clubs, local businesses and community groups, while also nurturing existing supporters and creating an excellent experience for everyone who engages with us. You will lead the day-to-day delivery of our community fundraising and challenge events activity, proactively identifying new opportunities, developing a strong pipeline of support and managing your portfolio to grow income and deepen engagement with The Pepper Foundation.

Hours: 30 hours per week (37.5hrs FTE) working from home - applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)

Salary: £25,600 pro-rata (£32,000 FTE)

Key Responsibilities:

Financial

• Deliver or exceed agreed income targets across community and challenge event  fundraising activities.
• Manage agreed budgets for community fundraising activities and challenge events, monitoring income and expenditure and ensuring activity is delivered in line with agreed targets and plans.
• Ensure activities are delivered as cost-effectively as possible, monitoring expenditure and helping to maximise return on investment.
• Develop and refine fundraising products, activities and supporter experiences that put supporters at the centre of what we do and encourage long-term engagement.
• Develop and maintain a pipeline of community fundraising opportunities, identifying prospects, converting enquiries and building repeat support from individuals, groups and local organisations.
• Help convert one-off supporters and new enquiries into repeat fundraising relationships through strong stewardship, follow-up and tailored engagement.

Communication
• Build and develop strong long-term relationships with community groups, schools, clubs and individuals to increase awareness, support and donated income.
• Support and manage key fundraising volunteers to help deliver income and activities.
• Work with the Head of Fundraising and marketing partners to ensure community and challenge fundraising activities are promoted effectively through suitable online and offline channels.
• Confidently communicate the work of The Pepper Foundation and inspire support through a variety of channels, including informal conversations, networking, presentations, written materials, newsletters and website copy.
• Deliver a high standard of donor and supporter care to maximise fundraising potential and encourage long-term support.
• Contribute ideas and content for promotional materials within agreed budgets and timelines.
• Identify and pursue opportunities to broaden participation in community fundraising and increase supporter engagement across the region.
• Proactively identify, develop and secure new community fundraising opportunities with local schools, groups, businesses and supporters to grow income and broaden engagement.
• Ensure relevant staff and volunteers are well briefed on community fundraising activities.
• Always represent The Pepper Foundation positively and professionally.
• Communicate confidently with a wide range of supporters and stakeholders, handling queries and resolving issues in a calm and professional way.
• Work collaboratively with colleagues across the fundraising team to ensure community fundraising activity is aligned with the wider fundraising strategy and income goals.

Management

• Recruit, train, support and motivate fundraising volunteers to help deliver community fundraising activities and events.
• Manage relationships with external suppliers and partners, such as venues and event providers, to support successful delivery.

Planning and Organisation
• Develop and deliver activity, stewardship and campaign plans for community and challenge event fundraising within agreed priorities, budgets and income targets.
• Deliver high-quality fundraising events that raise awareness of The Pepper Foundation across Buckinghamshire and Hertfordshire.
• Use Donorfy, our fundraising CRM, to administer and manage fundraising activity accurately and effectively, working with the Database Volunteer as needed.
• Produce post-event evaluations and recommendations in line with agreed requirements.
• Use insight, pipeline information and performance data to review results, identify trends and recommend improvements to future activity.
• Manage the day-to-day planning and delivery of key events and campaigns, making decisions within agreed plans, budgets and fundraising procedures.

• Take responsibility for health and safety in community fundraising activities, ensuring appropriate risk assessments are completed and relevant fundraising and safety procedures are followed.
• Respond appropriately to unexpected incidents at community fundraising events, following agreed procedures and escalating where needed.
• Take an active role in setting up and clearing down events and community fundraising activities, including periods of standing and occasional unsocial hours.
• Arrange appropriate Pepper Foundation attendance at local community events when needed.
• Manage resources effectively, including volunteer support, to maximise reach, income and engagement.

Reporting

• Produce regular reports on pipeline, activity, outcomes, income performance and learning for the Head of Fundraising, highlighting opportunities, risks and recommendations.

How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description. 

Closing date: Monday 13th July 2026 at 5pm

Interview dates: First-round interviews on 22nd and 23rd July with second-round interviews on 29th July 2026.

Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.

If appointed, an enhanced DBS check will be required.

We're looking for a positive and dedicated Service Delivery Assistant to support our vital work tackling Violence Against Women and Girls (VAWG). If you are looking for an opportunity to make a difference to the lives of some of our most vulnerable residents, then this could be the role for you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

Community Officer
Shrewsbury, Shropshire
£9,329 per annum (FTE £31,098 per annum) + 7% pension contribution

6 Months Fixed-term contract from September 2026

21 hours a week (0.6 FTE) worked flexibly, with Mondays based in our Shrewsbury office. Some evening and weekend work is likely - paid overtime is not available, but time off in lieu of hours worked will be given.

Closing date – 29th June 2026

Interviews will be held on 9th, 14th & 16th July 2026.

At Shropshire Wildlife Trust (SWT), we want more people to feel empowered to take action for nature across Shropshire and Telford & Wrekin. Small attitude changes within our communities can lead to big behaviour changes across society, and that means more people enjoying, benefitting from, and protecting our natural world.

What you will be doing:

We’re looking for a motivated and enthusiastic Community Officer to help diverse communities across Telford & Wrekin access natural spaces, connect with nature, and take action for nature, wildlife and the climate. You’ll build relationships with community groups, leaders and champions, support community projects and events that enable more people to engage with nature in ways that are meaningful to them.

You’ll develop and deliver an outreach and engagement plan focused on under-represented communities, carrying out listening exercises to understand people's experiences of nature, wildlife, and green spaces. This will include identifying barriers and how these can be reduced. You will also gather and share insights, observations and lived experiences with the wider SWT team to help shape and inform our work.

You’ll be passionate about our mission, with a personal connection to nature and a belief that helping people connect with the natural world is vital to addressing the climate and ecological crises. You’re committed to diversity, equality and inclusion, and have a proven ability to build and maintain positive working relationships with people from a wide variety of backgrounds and communities. You are comfortable using IT systems, particularly Microsoft Office applications, and hold a full UK driving licence.

The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates.  Please let us know if you require any adjustments to make our recruitment process more accessible.

Why work for us - benefits we offer:

• 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff)
• Salary sacrifice benefits
• Life assurance
• Generous pension - company contribution 7%, employee contribution 3%
• Enhanced Sick Pay
• Flexible working policy
• Employee Assistance Programme
• Staff discounts
• Employee away days
• Enhanced pay for maternity and adoption leave
• Coaching 
• Support with training and development to assist career progression
• Inclusive & supportive work atmosphere

About us:

Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.

Role Purpose

This role is at the heart of Child Bereavement UK’s identity, leading the strategy and delivery of our brand across the organisation to ensure we are recognised as the UK’s leading bereavement charity for children, young people and parents. You will champion our brand, supporting teams across all departments to apply it consistently, creatively and confidently, strengthening trust, recognition, and impact.

As the guardian of our brand, you will develop, protect, and embed our identity, ensuring all organisational output is clear, inclusive, and aligned with our values. You will also identify high-impact brand collaboration opportunities to enhance our reputation and drive recognition, building strong relationships both internally and externally to maximise our brand influence.

In this role, you will combine strategic vision with hands-on guidance, enabling teams to live our brand with confidence while positioning Child Bereavement UK as a bold, trusted, and inspiring voice in the sector.

Main Responsibilities

 Brand strategy and positioning

· Lead the development and ongoing evolution of the Child Bereavement UK brand strategy, ensuring it is audience driven and reflects our purpose, values and strategic priorities.

· Collaborate with audiences to ensure brand components and their application are stakeholder evidenced and driven.

· Define and maintain clear brand positioning, messaging and tone of voice for key audiences.

· Conduct regular brand research and use insight and research to ensure the brand remains relevant, credible and distinctive.

Brand governance and quality

· Own, maintain and embed brand guidelines, ensuring consistent application across campaigns, communications, fundraising and digital activity.

· Organise, manage and proactively update the Child Bereavement UK brand asset and photo libraries by sourcing and organising new commissions.

· Provide advice, guidance and sign-off on high-profile or high-risk brand outputs.

· Support teams to use the brand well, balancing consistency with flexibility and creativity.

· Work closely with marketing, communications and fundraising colleagues to help shape campaign narratives, key messages and offer creative direction that align with brand principles.

· Ensure messaging and visual identity are aligned and coherent across channels.

· Contribute to creative briefs and support the development of compelling, audience-focused storytelling.

· Support the content and marketing teams with the development of branded content as required including but not limited to graphic design, filming, editing and copywriting.

Brand collaboration

· Identify, develop and nurture brand collaborations that strengthen awareness, credibility and reach, and align with the organisation’s purpose and values.

· Act as a brand advisor in discussions, ensuring opportunities are strategically aligned and reputationally sound.

· Work with colleagues to ensure brand collaborations are coherent, well-governed and mutually beneficial, with clear messaging and visual alignment.

· Support the development of collaboration narratives, co-branded materials and storytelling that reflect shared values and objectives.

Internal brand leadership

· Act as an internal champion for the brand, helping staff and volunteers understand and apply it in their day-to-day work.

· Deliver brand training, resources and guidance as needed.

· Create and deliver communications to ensure the brand is reflected consistently in how the organisation presents itself internally.

Design

· Own the creation and evolution of core evergreen brand assets, ensuring the Child Bereavement purpose, values, and visual identity are consistently and clearly expressed.

· Be the senior authority for design standards and frameworks.

· Support marketing colleagues to confidently create short-form, campaign, and project materials providing guidance, tools and access to approved freelance designers where needed.

· Focus brand design resource on high-value, long-term assets, avoiding unnecessary centralisation of short-term or one-off materials in order to reduce bottlenecks and keep work moving at pace.

· Manage and maintain relationships with approved design freelancers and agencies.

Insight, performance and reputation

· Monitor brand health, awareness and perception, using insight to inform decisions and improvements.

· Work closely with marketing and communications colleagues on reputation management and sensitive issues.

· Stay informed about sector trends, public expectations and best practice in brand management.

Collaboration & Stakeholder Engagement

· Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic brand strategies.

· Foster strong cross-charity relationships to ensure coherent and consistent branded output and shared learning.

Person Specification

Essential

Experience & Knowledge

· A proven track record of success in leading and/or managing an organisation’s brand activity and maintaining a high-quality brand portfolio.

· Experience of communicating and implementing a brand across an organisation.

· Proven experience and confidence of brand guardianship and developing and implementing brand guidelines.

· The ability to lead, enthuse and inspire colleagues at all levels to be brand guardians and support brand and marketing activities.

· Strong understanding of how brand shows up across the full customer journey.

· Strong understanding of audience insight, segmentation and customer needs.

· The ability to provide clear, professional and well-reasoned brand feedback on a wide range of creative and content.

· Experience of collaborating with audiences to develop brand plans and assets.

· Experience of using insight, analytics, testing and research to develop and inform decision-making.

Skills

· Excellent verbal and written communication skills.

· Strong graphic design and video editing skills (e.g. Canva, Adobe, CapCut).

· Meticulous attention to detail.

· Ability to translate business goals into clear brand positioning and direction.

· Strong analytical thinking, using insight and data to inform decisions.

· Excellent creative judgement across visual identity, tone of voice and storytelling.

· Ability to brief, evaluate and elevate creative work.

· Strong project management skills and the ability to prioritise workload.

· Ability to manage multiple initiatives simultaneously.

· Ability to balance long-term brand building with short term performance needs.

· Ability to work collaboratively and bring colleagues on board a brand journey.

· Ability to demonstrate initiative and to work proactively and independently.

· Ability to work well under pressure.

Attributes & Values

· Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families.

· Collaborative, approachable, and able to build trust across teams.

· Creative, innovative and proactive, with a solutions-focused, self-starter mindset.

· Customer-centric mindset, grounded in audience insight.

· Highly organised, resilient and able to work independently in a remote environment.

· Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully.

· Willingness to undertake relevant training and development opportunities.

· Willingness to work flexibly to meet organisational need.

· Ability to undertake periodic UK travel and represent the charity at meetings and events.

Desirable

· Previous experience in a Brand Lead or similar role.

· Experience working within the charity/third sector, particularly in bereavement, mental health or social care.

· Understanding of bereavement and the needs of bereaved children, young people and parents.

· Experience contributing to or leading the development of brand strategy including positioning, purpose and key messaging frameworks

· Experience leading a rebrand or major brand evolution including repositioning, visual identity refreshes or large-scale brand rollouts.

· Exposing adapted brand strategy across multi audiences.

· Knowledge of brand tracking, perception research and audience insight tools.

· Strong understanding of digital-first branding including expressing brands across digital products, platforms and social channels.

· Familiarity with CRM systems such as Salesforce.

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 6th July 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Interviews

If you are progressed to an interview, you will be invited to attend a 1-hour competency-based interview on MS Teams with the Hiring Managers for the role. You may also be asked to complete an interview task, which will also be shared with you in advance.

Proposed interview dates: 20th and 21st July 2026.

About the Role

The Refugee and Migrant Centre is seeking to appoint two Employment Coaches, one full-time and one part-time - to support clients in overcoming barriers to employment and moving closer to the labour market.

Key Responsibilities:

· Provide one-to-one employment support to clients, including CV building, job search assistance, interview preparation, and completing job applications.

· Assess clients' skills, experience, and employment goals to develop tailored action plans.

· Support clients in accessing training, work placements, and volunteering opportunities to enhance employability.

· Liaise with employers and training providers to identify suitable opportunities for clients.

· Maintain accurate and up-to-date client records, tracking progress and outcomes in line with organisational requirements.

· Work collaboratively with other teams and services within the organisation to provide holistic support.

· Support the delivery of employment workshops or group sessions where needed.

· Promote and uphold the values and policies of the Refugee and Migrant Centre in all aspects of work.

Essential Requirements:

· Minimum 2 years' experience working directly with clients on employment-related matters.

· IAG level 3 qualification or commitment to complete.

· Good knowledge of the UK job market, including current recruitment practices.

· Strong written and verbal communication skills.

· Ability to build rapport and work effectively with clients from diverse backgrounds.

· Organised, proactive, and able to manage a varied caseload.

· Competent in using IT systems, including Microsoft Office and online job search platforms.

Desirable Skills and Experience:

· Ability to speak additional languages relevant to the client base.

· Experience working with refugees, asylum seekers, or migrants.

· Understanding of welfare-to-work programmes or similar employability schemes.

· Experience in delivering group workshops or training sessions.

· Knowledge of local employment and training opportunities in the Birmingham area.

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

How to Apply

We welcome applications from all individuals whose skills and experience align with the criteria outlined above. If you are interested in joining our team, please complete our application form by clicking the link below:

https://app.hbhr.io/job-application/external/74c7a352-69deba3e-b8b954ca-7113dcb2

We look forward to hearing from you.

Equal Opportunities

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Friday, 10th July 2026, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.

Spark is looking for an inspiring leader to help lead our next chapter.

This is a part-time (20–24 hours), hands-on leadership role where you’ll work closely with staff, volunteers and trustees to shape strategy, grow projects, and strengthen community impact.

If you are:

• A confident, values-driven leader
• Passionate about supporting communities and families
• Skilled at building partnerships and driving change

we’d love to hear from you.

Spark is a friendly, community-focused charity making a real difference through the provision of services to families and residents across Burntwood. We’re looking for an inspiring and organised Chief Executive Officer to lead our work, support our team, and help shape the future of the charity.

          About the Role

This is a hands-on, people-focused leadership role where you’ll work closely with a supportive team of staff, volunteers, and trustees.

You’ll oversee key projects including:

• National Lottery Bright Beginnings Grow & Thrive (family support)

• Lichfield District Council Community Connections (support for residents)

  What You’ll Be Doing

• Demonstrating vision, energy and enthusiasm

• Leading and supporting a committed team of staff and volunteers

• Working alongside trustees to shape strategy and direction

• Developing and growing community projects

• Building strong partnerships locally

• Overseeing funding, budgets and sustainability

• Ensuring services genuinely meet local needs

  About You

• A confident and supportive leader

• A passion for provision of quality services to children and families

• Capacity for reflective practice and managing change

• Passionate about community work and making a difference

• Great communicator who enjoys working with people

• Organised and able to manage a varied workload

• Calm, flexible and solution-focused

           What You’ll Get

• A supportive and welcoming team of staff, volunteers and trustees
• Flexibility and a good work-life balance (20-24 hours negotiable dependent on candidate and skills - typically between Mon–Fri, 9–3)
• Some onsite and home working
• The chance to shape and grow a well-loved and respected award-winning local charity
• Lots of opportunity to bring ideas, develop projects, and enjoy a rewarding role whilst doing meaningful work that makes a difference
• Annual leave entitlement includes four weeks of flexible leave, to be taken at times agreed to suit your needs and service requirements, plus three additional periods of organisational closure (Christmas, Easter and a summer closure week), providing a total leave entitlement of at least six weeks per year.
• Wellbeing activities and focus
• Family friendly employer

            Key Details

• Location: Burntwood (with some home working and local travel)
• Hours: Part-time, all year round (not term-time only)
• Reporting to: Board of Trustees
• Hours: 20-24 hours per week. Dependent on candidate and experience.
• Job share/additional hours may be available.
• Salary: 37.5hr week FTE £40,775 equivalent to £20.91 an hr
• Contract: Permanent. The role is currently supported by National Lottery funding for an initial period of 3.5 years, with the CEO role being key in leading the organisation’s long-term sustainability and growth.

We are committed to safeguarding and promoting the welfare of children/vulnerable adults. This role is subject to an enhanced DBS check and satisfactory references. We are committed to equality of opportunity and welcome applications from all suitably qualified candidates regardless of background, protected characteristics, or personal circumstances. We will use your personal data for recruitment purposes only, in line with UK GDPR. For further details, please see our Privacy Notice.

The deadline is 5pm 3rd July 2026

Email Spark for an application pack or more information

We are seeking a dedicated and compassionate Caseworker to support victims of crime and traumatic incidents at the National Contact Centre team in Cardiff, working 37.5 hours a week.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

This role is based at our National Contact Centre in Cardiff.

As a Caseworker you will be: -

• Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support service goals to victims. Where relevant to undertake initial proactive contact with victims, explaining VS services and promoting the benefits of accessing support.
• Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Undertaking risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
• Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work and sharing protocols where necessary. Contribute to monitoring information as required by Victim Support.
• Developing and maintaining effective working relationships and promote effective communication between staff and other stakeholders.

You will need:

• An understanding of the impact of crime and traumatic incidents on victims.
• Experience of managing a caseload including complex case management.
• The ability to balance competing needs and priorities.
• The ability to work independently and as part of a team.
• Effective verbal and written communication skills.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

37.5 hours per week / permanent / working on a four‑on, four‑off shift pattern across a seven‑day rolling rota, including evenings, weekends, and bank holidays.

A full, valid UK driving licence is essential, as this is a mobile role; a vehicle will be provided.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Our services provide supported housing for young people aged 16–25, offering both high (24 hour supported) and medium/low supported levels of housing including young families. We take a trauma informed, and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations, enabling them to move on to fully independent living.

We are looking for a Housing Mobile Night Worker to provide floating support across our housing services. You will play a key role in ensuring our properties remain safe, secure, and welcoming throughout the night.

Your primary responsibility will be to undertake mobile duties across our Brighton, Hove and Worthing sites. You will start and finish each shift in Brighton, where the organisation’s works vehicle is based. As part of the role, you will provide break cover for static night staff and may be required, on occasion, to cover a static shift at one of our 24‑hour staffed properties.

During each shift, you will visit all properties and help maintain a safe, secure and supportive environment. This includes demonstrating strong communication skills, maintaining accurate records, carrying out building checks, monitoring CCTV, reporting and responding to safeguarding concerns, and ensuring all health and safety requirements are met in line with organisational policies and procedures.

The role also involves working proactively to minimise the impact of antisocial behaviour on residents and neighbouring communities. This may include one‑to‑one interventions with young people, including those experiencing a mental health crisis or requiring medical assistance.

This role is primarily lone working, so you will need to be confident in decision making and in following procedures. As part of your induction programme, you will have the opportunity to get to know the different teams and services, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.

This is a dynamic and varied role for someone who is organised, self-motivated and is happy to lone work for most of their shift.

Ideally, you will have experience working with young people, those considered vulnerable, or individuals with multiple and complex needs, and be able to demonstrate a genuine passion for working with young people. You will have an understanding of the needs of single homeless clients aged 16–25, along with the ability to engage, motivate, and inspire others, and a strong commitment to making a positive difference to people’s lives.

You will have clear verbal and written communication skills, good IT and keyboard skills, and the ability to work independently and self-motivate. You will be an effective communicator, able to deliver robust and clear handovers and build strong working relationships with colleagues. In addition, you will have the ability to deescalate volatile situations and manage challenging behaviour in a calm and appropriate manner.

CLOSING DATE: Sunday 5 July 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Job Role: Resettlement & Integration Support Worker

Salary: £26,200 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Kingswood, South Gloucestershire

Additional information:

• A valid driving licence and access to own vehicle
• Participation in an on-call out-of-hours rota
• Flexible working with some evening and weekend work depending on service needs

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Resettlement & Integration Support Worker, you’ll play a pivotal role in helping individuals and families begin a new chapter of their lives in South Gloucestershire. This is a truly rewarding opportunity where no two days are the same and where your work will have a meaningful, lasting impact. Every day, you’ll empower people, build confidence, and support them on their journey towards independence and belonging.

You’ll work closely with refugee individuals and families resettled through UK Government schemes such as UKRS and the Afghan Resettlement Scheme, providing personalised, client‑centred support tailored to each household’s needs. From helping people access healthcare, education, housing, and benefits, to supporting engagement in meaningful activities, you’ll be a trusted guide as families navigate their new life in the UK.

Through building strong, supportive relationships, you’ll equip people with the skills, knowledge, and encouragement they need to thrive independently. This is a role where your compassion, commitment, and dedication will directly shape positive futures and make a real difference within the local community.

What you’ll be doing:

• Empower individuals and families by providing support that builds confidence and promotes independence.
• Lead on multi-agency coordination, organising and facilitating meetings between families and professionals involved in their support to ensure everyone is working together effectively.
• Maintain accurate and up-to-date client records, ensuring high-quality case management and clear communication.
• Help families access key services, including schools, language classes, suitable housing, healthcare and wellbeing support.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

• A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
• Ability to communicate and engage effectively with individuals and families with diverse, specific, cultural and complex needs
• Strong and clear understanding of confidentiality, professional boundaries and safeguarding

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

This role covers our Senior Social Media Officer’s maternity leave and takes full ownership of our social media strategy and execution across all platforms. This is a highly autonomous role requiring strategic thinking, creative leadership and strong analytical skills.

You’ll thrive in a fast-paced, varied working environment and be full of creative ideas. You’ll be as happy filming and editing engaging videos, as you are leading content planning or campaign delivery. You’ll be adept at making short, snappy videos for Instagram and longer form content for LinkedIn. You’ll have an eye for design and be confident on Canva.

You’ll be confident making independent decisions, managing multiple projects simultaneously and know how to unearth stories that bring our mission to life. A collaborative approach will be at the heart of how you work as you help position Chefs in Schools as an innovative changemaker in school food.

What else do you need to know?

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway.

We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities:

● Develop and implement quarterly social media content planning aligned to organisational priorities, ensuring strategic forward-planning across all platforms

● Lead audience and sector-wide research to reach a diverse follower base through targeted content and share best practice across the charity

● Develop platform-specific strategies for underutilised channels, making data-driven recommendations about platform investment

● Create exciting, constantly evolving content across videos, graphics and copy that drives specific actions and conversions

● Maintain and develop brand consistency standards and content frameworks across all organisational social media channels

● Manage regular creative brainstorms to build a bank of content ideas and champion creative innovation

● Plan, pitch and deliver social media campaigns and organisational content programmes end-to-end, from concept through to launch and beyond — including production coordination, communications planning and stakeholder management

● Lead photoshoot planning and content production end-to-end, managing external agencies and professional photographers where required

● Plan and manage school visits strategically to maximise content output, coordinating permissions, logistics and team involvement and building ongoing relationships with school kitchen teams

● Develop briefs and guidance to empower wider team members to gather suitable content when needed

● Lead conversations on social channels, proactively sharing sector news with organisational commentary to position us as a thought leader, and build and maintain strategic relationships with relevant networks, schools, chefs, partners and influencers

● Plan, pitch and create strategic content to maximise partnerships, patrons and ambassadors, proactively identifying opportunities and ensuring prominent placement on our platforms

● Deliver analytics with strategic insights and recommendations, tracking meaningful KPIs including conversions, target audience growth and actions taken

● Use data to optimise strategy and prove return on investment, setting targets and deadlines for performance improvement based on insights

● Champion diversity, equality and inclusion in all social media content, and work collaboratively with the wider communications team sharing expertise on brand standards and best practice

Essential skills & experience:

• Demonstrable experience leading social media strategy and delivery across multiple platforms

• Proven ability to plan and deliver campaigns end-to-end with minimal oversight

• Strong creative skills with ability to produce engaging content across formats (video, graphics, copy)

• Strategic thinker who links social media activity to organisational goals

• Excellent attention to detail and commitment to quality standards

• Confident working autonomously and making independent judgements

• Experience using analytics to drive strategy and demonstrate impact

• Solutions-focused approach with proactive problem-solving skills

• Strong interpersonal skills and ability to build relationships with diverse stakeholders

• Commitment to diversity, equality and inclusion

• Belief in our mission to improve children’s health through better food and food education in schools

Desirable skills & experience:

• Experience in the charity or public sector

• Knowledge of school food, education or public health sectors

• Experience managing relationships with external agencies or freelancers

• Understanding of brand development and consistency frameworks

• Experience using social media scheduling and management tools

Benefits

You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Hours:  Full time, 35 hours per week. Standard working hours are Monday – Friday, 9am – 5pm 

Location: Somerset House, London, although flexible and hybrid working are encouraged

Application Deadline: 12 July 2026 

Please note: 

• We may close the advert sooner if we receive a high volume of applications)
• All finance roles within the charity require a DBS check (basic)

Blue Marine's Mission

The Blue Marine Foundation seeks to protect and restore life in the ocean. Our mission is to see at least 30 per cent of the ocean protected by 2030 and the whole ocean sustainably managed. We support low-impact fishing and equitable use of the ocean and address overfishing – one of the world’s biggest environmental challenges. 
 
We are a dynamic NGO at the heart of cutting-edge marine conservation with headquarters in London but operating globally. This is an incredible chance to join our highly impactful charity; we look forward to hearing from you.

The Role

This role heads the Project Finance team and ensures it continues to support Blue Marine effectively as the organisation grows in scale and complexity. It also oversees the full financial journey of Blue Marine’s project partners, from due diligence and legal agreements through to strong financial oversight and accurate reporting. A key part of the role is building the financial and operational capacity of partners, helping partners scale their conservation impact through improved financial management and operational effectiveness.  

Reporting to the Director of Finance, Operations and Governance, the successful candidate will: 

• Oversee and develop the Project Finance team, setting clear priorities, high standards and effective ways of working.
• Drive the strategic direction of the Project Finance function as Blue Marine’s portfolio grows in scale and complexity.
• Maintain high-level oversight of project budgets, delivery partners, donor requirements, financial risks and reporting obligations across the portfolio.
• Oversee the end-to-end financial journey of project partners, from due diligence and legal agreements through to ensuring timely and accurate reporting is received.
• Ensure high-quality, timely project reporting, budget monitoring, audit evidence and donor compliance, with fit-for-purpose processes followed consistently.
• Provide insight, challenge and analysis to support strategic decisions and funding proposals.
• Lead Blue Marine’s work to build the operational capacity of international project partners, including through some international travel.
• Champion practical improvements to systems and ways of working, building on an existing culture of continuous improvement.
• Provide hands-on support during peak reporting periods while maintaining senior oversight.
• Represent Finance with credibility and integrity across Blue Marine and with external partners and funders.
• Deputise for the Director of Finance, Operations and Governance where appropriate.
• Contribute to wider organisational priorities as a member of the senior management team.
• Uphold Blue Marine’s values and always embody this behaviour internally and externally.

This list is not exhaustive, and the selected candidate will be required to undertake other relevant tasks from time to time.

Skills and experience required

Essential 

• Significant senior experience in project finance, programme finance or commercial finance, with responsibility for complex budgets, reporting and risk.
• Strong track record of overseeing large and complex portfolios, including financial reporting, audit evidence, and contractual or donor compliance requirements and risk management.
• Experience of improving finance systems, reporting tools or organisational processes during a period of growth or change.
• Strong understanding of financial controls, policies and processes, with the ability to apply sound judgement in a practical and proportionate way.
• Experience of working with external partners to improve financial processes, reporting and operational effectiveness.
• Experience of leading and developing high-performing teams, with the ability to set clear priorities and improve ways of working.
• Confident communicator with the ability to build credibility and constructive relationships with colleagues, funders and external partners.
• Highly organised, with the ability to manage competing deadlines and maintain accuracy and attention to detail in a fast-moving environment.

Desired 

• Qualified accountant, or equivalent senior-level financial experience.
• Experience of working with Microsoft-based systems, including Power Platform tools such as Power BI.
• Experience of bringing structure, clarity and strong financial discipline to complex or evolving organisations.
• Experience of working with international partners across different legal, operational or cultural contexts.
• An understanding of, or interest in, the environmental, conservation or charitable sector.

You may also...

Have the following personal qualities: 

• Calm, practical and solutions-focused
• Collaborative, supportive and confident working across teams
• Ability to combine strategic thinking with a willingness to get into the detail when needed
• Good judgement, integrity and discretion
• Passion for, and commitment to, the ocean or another environmental cause

Why us?

This is a great opportunity for you to join our inspirational team and be part of making a difference! 

We offer a great salary in addition to a generous benefits package.  

We embrace agile working and trust our employees to work in a hybrid manner that gives them the flexibility to work from home or at the office according to their work commitments. We also recognise our head office is in London and currently offer an optional annual subsidy, which is available to employees committed to attending the office regularly on a weekly basis. 
 
Working alongside some of the most leading and pioneering minds in marine conservation, our training opportunities and collegiate nature means you will always be learning and supported with your development.  
 
Your wellbeing is important to us, and we hold social events throughout the year. We have a great culture and are committed to an inclusive environment where everyone feels they can contribute.  
 
If you think you have what it takes and the experience to make it happen, then please apply, we would love you to be part of Blue Marine! 

Please note 
We reserve the right to close job adverts early if we receive sufficient applications for the role. If you would like to know more or have any questions, we are happy to help. 
 
We are a responsible and inclusive employer. We value diversity and are committed to equality and creating an inclusive culture. We welcome applications from all sections of the community and will support you to reach your full potential. 
 
We want you to perform at your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us.

About The Role
Would you like to play a key part in influencing national decisionmakers across Wales, England and Northern Ireland to drive major, positive change in the dementia policy space? Then this could be the role for you. 
Sitting within Alzheimer’s Society’s National Influencing team, as our new National Influencing Officer you would be instrumental in delivering innovative, engaging, collaborative, and evidence-based influencing work. You’d be ensuring that political and health system stakeholders are acting on the biggest issues affecting people living with dementia, working closely with other teams to drive work that is integrated locally and nationally. 
While this role is predominantly focused on delivering national influencing activity in Wales, you’ll also be part of a fluid and flexible team that operates across boundaries and supports with our political work in England and Northern Ireland. 
This is an exciting time for dementia policy in England, Wales and Northern Ireland. We have the chance to ensure that governments are prioritising dementia and the needs of all those affected by the condition. Our National Influencing Officer will be at the forefront of taking on this vitally important challenge. 
About the role 
Every day, people affected by dementia tell us what matters most to them. We listen, learn, and use what they share, alongside evidence and research, to influence real change. 
What would it take to make sure those voices are truly heard by the people making decisions? 
As our National Influencing Officer, you will help make sure those voices are heard by the people making decisions. Working across Wales and as part of a three nations team, you will build relationships with politicians, decision makers and health leaders to help improve support and services for people affected by dementia.  
In this role, you will: 

- Lead or support political engagement across Wales and potentially other UK nations, using your knowledge of parliamentary structures and influencing routes to drive change. 
- Provide oversight and coordination of political monitoring and stakeholder engagement activity. 
- Plan and deliver impactful public affairs (or similar) events, including parliamentary receptions, breakfast meetings, roundtables, and party conference activity. 
- Translate evidence-based policy positions into compelling and effective influencing strategies that achieve real-world impact. 
- Build delivery plans focused on meaningful outcomes and measure their success through evaluation and learning. 
- Produce high-quality, accessible content to inform and engage stakeholders, using strong presentational and communication skills. 

About you 
You care about improving the lives of people affected by dementia. You are curious, proactive and enjoy working with others to make things happen. 
What motivates you to turn complex issues into clear action that leads to change? 
You may already have experience in public affairs, policy, advocacy or a related field. Or your experience may come from a different route, such as community work, lived experience, or another role where you have influenced change. 
You will bring: 

- Excellent knowledge of the political and health system and how to influence national decisionmakers. 
- A strong understanding of the external political environment and a proven track record in political or similar stakeholder management at a national level. 
- Experience engaging proactively with national politicians and decisionmakers, acting as the first point of contact for their teams. 
- Confidence and credibility in working with both internal and external stakeholders, with the ability to influence across geographical and organisational boundaries. 
- A proven ability to operate and thrive in fast-paced, multi-dimensional environments, and to adapt well to change and ambiguity. 
- Strong analytical, written, and verbal communication skills, including the ability to translate complex data into accessible, impactful content and recommendations. 
- Experience working across multiple UK nations in complex influencing environments. 
- A commitment to involving people with lived experience – such as those with dementia or long-term health conditions – in your work. 

We welcome people from all backgrounds and experiences. You do not need to meet every requirement to apply. If this role excites you and you want to make a difference, we would love to hear from you. 
Welsh language is not essential for this role, but we welcome applications from Welsh language speakers. 
Interviews are provisionally scheduled to take place on the 10th July via MS Teams.

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

• 24 hours per week (part time)
• £35,000.a. pro rata (Actual salary £22,702.70) plus 6% pension contribution
• Remote

Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.

The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.

We are looking for a thoughtful, committed and experienced *professional who can lead RCEW’s approach to survivor engagement within the 24/7 Support Line in line with our values and centred in care and safety for all survivors. 

*This role is restricted to applicants who are female. This is a Genuine Occupational Requirement (GOR) in accordance with Schedule 9, Part 1 of the Equality Act 2010. Due to the nature of the role, the post holder will be required to provide direct support to women and children who have experienced sexual violence and abuse. The role involves working in women-only spaces and delivering trauma-informed services where privacy, dignity, and the ability to build trust with service users are essential. We consider that being female is an occupational requirement for this role, and that applying this requirement is a proportionate means of achieving a legitimate aim, namely the provision of safe, appropriate, and effective support services to survivors. This requirement has been carefully considered in line with equality legislation and is applied only where it is necessary for the effective delivery of the service.

Job Summary

The Survivor Engagement and Outreach Coordinator will lead our work with survivors to ensure that the 24/7 Support Line is a supportive and an effective service.  The post holder will re-establish the service’s Survivor Reference Group (SRG) which is the lead mechanism to shape the way we design, deliver and promote the 24/7 Support Line. They will work alongside people with lived experience in a respectful and supportive way at all times and ensure that all survivor engagement is centred in care, safety and ethics.

The post holder will also lead our outreach activities connecting with other organisations to promote the 24/7 Support Line in order to build collaborations with other survivors particularly from underserved and marginalised groups of people.

The post-holder will have a proven track record of lived experience engagement, and a good understanding of latest best practice including survivor-centred and trauma informed approaches. They will have excellent people skills including emotional intelligence, strong communication and facilitation skills, and be well versed in child and adult safeguarding. They will be committed to equality, diversity and inclusion.

Key Responsibilities

Working with survivors including the Survivor Reference Group (SRG)

•  Lead on the re-establishment and effective running of the Survivor Reference Group (SRG), including recruitment, induction and session planning and delivery.
•  Develop and/or update policies, procedures and practice to inform and support a survivor-centred, and trauma informed effective running of all engagement.
• Ensure that SRG meetings are facilitated safely, inclusively, and in line with best practice in the field of survivor engagement.
• Collect qualitative insights from SRG sessions to inform service improvements, and coordinate with the service’s operational teams to ensure they shape service development.
•  Ensure survivors are informed about how their contributions have influenced service changes. Where their contributions have not been able to influence the service, be transparent as to why, and learn and reflect about how to shape the approach to balance what could be seen as extraction with advocacy.
• Identify opportunities and liaise with other relevant organisations to design and deliver ad-hoc survivor engagement sessions with groups who may not otherwise join the SRG, but who are wanting to engage in a more limited way to share their views and recommendations.
•  Work to best practice in child and adult safeguarding while also centring survivor-centred approaches in all responses. 
• Always ensuring ethical practice. This includes but is not limited to informed consent.  
• Where necessary, work in collaboration with other colleagues to prevent and respond to complex safeguarding issues; and ensure that learning from concerns and complaints inform all efforts to improve the 24/7 Support Line service.  
• Work in collaboration with other colleagues to inform and improve our approach to ethical storytelling so that our survivor engagement work including the SRG safely features in promotional materials. Ensuring ethical practice includes but is not limited to informed consent.

Outreach work to other organisations and survivors

• Liaise with colleagues and partner organisations to ensure that the most marginalised voices are represented and included  in all engagement. This may mean adopting more agile and adaptive ways of working
• Build relationships with other suitable new organisations to help promote the scope and role of SRG in the 24/7 Support Line in order to learn about other survivor engagement models and reach other  survivors.
• Deliver outreach information sessions to other organisations and community groups about the 24/7 Support Line to raise awareness amongst underserved communities.
• Work with the other staff at RCEW as necessary including those in data to interpret trends in service demographic data, and in communications to develop specific outreach and other strategies to engage survivors and which aligns with broader promotion of the service.

Synergy with the wider work of RCEW

• Participate in team meetings, cross-organisational projects, and wider organisational activities as required.
• Maintain effective communication and collaborative working relationships with colleagues across the organisation and partner network.
• Keep up to date with relevant legislation, safeguarding guidance, sector developments, and wider organisational priorities relevant to the role.

This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder. We ask all employees to uphold our organisational values, support our mission and purpose, and to maintain respectful and collaborative relationships with colleagues at all levels of the organisation.

Person Specification

• Track record in leading survivor engagement programmes of work in the violence against women and girls or other relatable sectors.
• Proven experience in facilitating lived experience groups, advisory panels or other participatory projects or programmes in an accessible and inclusive way.
• Experience in outreach, engagement and partnership working, particularly with marginalised or underserved communities.
• Practical experience of safeguarding adults and children, ensuring safe and ethical engagement preferably in the context of VAWG.
• Experience of trauma-informed principles and practice and how to apply this to service delivery and survivor engagement.
• Experience of upholding confidentiality and managing data protection when working with  vulnerable groups of people.
• Ability to respond to challenges, feedback, and survivor needs in a respectful, flexible and solution-focused way.
• Up-to-date working knowledge of best practice in lived experience engagement including in survivor-centred or survivor-led approaches.
• Extensive knowledge of the barriers survivors (particularly women) face in accessing services and lived experience opportunities, and strategies to ensure inclusivity.
• Understanding of intersectionality and how this impacts a survivor experience and their ability to access and engage with services.
• Experience of working with different groups of people including those who may require reasonable adjustments to actively participate.
• Strong organisational skills, with the ability to manage multiple tasks and projects concurrently.

Personal Attributes:

• Emotionally intelligent and trauma-informed, to engage with survivors in a sensitive, non-judgemental and empowering way.
• Trustworthy and ethical, with a strong commitment to confidentiality, safeguarding and ethical engagement with lived experience groups.
• An excellent communicator, to facilitate meaningful discussions and engage sensitively and effectively with survivors, colleagues and external stakeholders
• Empathetic in their approach while also able to actively uphold professional boundaries at all times.
• Committed to inclusion and accessibility, with a passion for ensuring that all survivors have a voice in shaping service design
• Actively anti-racist and anti-oppressive in all interactions.
• A strong belief in survivor-led service development and a commitment to meaningful engagement rather than tokenism.

Success in the role of Survivor Engagement and Outreach Coordinator is determined by the ability to build trust with survivors, facilitate meaningful and ethical engagement, ensure that survivor voices influence service development, and expand outreach efforts to reach and support diverse and underserved communities. Key metrics of success include:

• There are high levels of satisfaction from members of the SRG and they feel that their involvement is meaningful and impactful.
• SRG members feel that the group and any other engagement with them is safe, accessible and inclusive.
• Outreach sessions are considered to be useful and impactful by participants.
•  All engagement is ethical and complies with good practice in safeguarding and informed consent.
• Service improvements are meaningfully shaped by survivor voice.

 Eligibility

Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.

 Additional Information

Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.

Due to the volume of applications received, only candidates selected for interview will be contacted.

About Chapter One

Chapter One is a growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.

Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility for communicating and maintaining relationships with our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the Role

Chapter One is seeking a proactive, organised and enthusiastic Corporate Partnerships Communications Officer, reporting to our Marketing & Communications Manager, to support the delivery of excellent communications and content for our growing portfolio of corporate partners. Working closely with the Corporate Partnerships and Marketing & Communications teams, you will coordinate partner communications activity, managing workflows, timelines, approvals and follow-up to ensure a smooth and positive partner experience.

You will build strong relationships with corporate partners across our partnership tiers, acting as a key point of contact where appropriate and helping to identify and develop engaging stories, case studies and content opportunities. You will create tailored communications for partners, including internal announcements, intranet content and employee-facing materials, ensuring messaging is aligned with partner needs and Chapter One’s mission.

This is a new role within Chapter One and is an opportunity for an early career professional to learn about charity partnership communications in a dynamic charity which is flexible and agile.

Key Responsibilities

• Act as the primary coordinator for corporate partnership communications and content, managing workflow, timelines, follow-up and sign-off.

• Build and maintain effective relationships with corporate partners across the Platinum, Gold, Silver and other partnership tiers, acting as their main point of contact where appropriate.

• Proactively identify, gather, and develop stories, case studies, and other content opportunities from across the corporate partnership base.

• Draft bespoke content for individual corporate partners on request — for example, internal announcements, intranet copy, or employee-facing campaign materials.

• Work closely with the Marketing & Communications and Corporate Partnerships teams to ensure content is aligned with the corporate partner journey and that sign-off processes run smoothly.

• Support the production of corporate partner impact reports, award entries, and a content and asset library relevant to corporate partners.

• Maintain accurate records of corporate partner activity, approvals, preferences and key communications.

• Contribute to improving processes, workflows and consistency across corporate partnership communications activity.

• Represent Chapter One professionally in all partner interactions.

General Responsibilities

• Attend online and in-person meetings and relevant team sessions to support collaboration, communication and delivery of Chapter One’s activities.

• Provide general administrative support to the Marketing & Communication and Corporate Partnerships teams as required.

• Manage multiple priorities and deadlines, ensuring content requests, approvals and partner communications are delivered in a timely and organised way.

• Support the maintenance and organisation of corporate partnership resources, including content libraries, assets and shared team materials.

• Represent Chapter One professionally at meetings, events and partner interactions, demonstrating commitment to the organisation’s mission and values.

• Undertake other duties as required to support the delivery of Chapter One’s objectives. 

We are looking for applicants with the following essential qualities:

• Strong relationship-builder, confident working with a range of partners and stakeholders.

• Highly organised, with excellent attention to detail and a reliable approach to follow-up and record-keeping.

• A clear and adaptable communicator, able to write well for different audiences and channels.

• Proactive and self-starting, with an eye for stories, content opportunities and ways to improve how things work.

• Process-minded and comfortable managing multiple priorities and deadlines simultaneously.

• A collaborative team player, happy working across teams and with shared sign-off processes.

• Calm and flexible under pressure, able to exercise good judgement and handle sensitive information with discretion.

How to Apply 

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should: 

1. Detail your relevant experience, including clear examples.

2. Tell us about a specific example of a piece of work you were responsible for - a relationship, a project, a piece of content - that wasn't going as planned. What did you do, and what would you do differently? We will expect you to talk about this at the interview. 

3. Tell us about how our organisational mission is in line with your values. 

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a covering letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

N.B. Shortlisting is likely to take place from 29/06/2026. Stage 1 interviews are planned for 08/07/2026 and 09/07/2026 with successful applicants being invited to a second interview between 15/07/2026 - 16/07/2026. These dates have been scheduled based on the recruiting team’s availability, however we will make every effort to accommodate alternative requests where possible.