Service management jobs

We are looking for a Belonging and Inclusion Manager who is passionate about creating a workplace where every colleague and volunteer feels valued, respected, and able to do their best work. In this hands on, delivery focused role, you’ll combine expertise in inclusion with practical action, leading initiatives that make a real difference across the Royal British Legion. From embedding inclusive practices in recruitment and development to shaping culture through awareness campaigns and employee networks, this is an opportunity to drive meaningful change at the heart of our People Directorate.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll play a visible and trusted role in guiding colleagues and leaders alike, providing advice, coaching, and insight to help everyone understand their role in building an inclusive, psychologically safe environment. Whether you’re influencing senior stakeholders, supporting employee networks, or delivering key awareness campaigns, you’ll be at the forefront of our mission to make RBL a fair, representative, and inclusive organisation. Your work will help ensure inclusion isn’t just a policy, but something lived and experienced every day.

Data and insight will be central to your approach. You’ll analyse trends, monitor progress, and use evidence to shape initiatives and demonstrate impact. From reporting on diversity metrics to informing strategic decision making, your insight will ensure that inclusion initiatives are measurable, targeted, and effective. You’ll also collaborate with colleagues across the business, embedding inclusive practices across every aspect of the employee experience and helping shape the organisation’s culture for the future.

We are seeking someone who combines credibility and subject matter expertise with energy, pragmatism, and resilience. If you’re driven to make inclusion tangible, influence with authenticity, and inspire others to embrace belonging, this is a unique opportunity to make a lasting impact at an organisation that truly values its people.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: Interviews will be between the 13th and 24th April.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Stewardship Manager
Based at the Diocesan Office, Rochester (with travel across the Diocese)
Full time
Salary: £44,931

Do you have the vision and experience to help churches grow a culture of generosity that supports mission and ministry? Are you able to inspire, equip, and encourage congregations to respond faithfully and joyfully to Christian giving?

The Diocese of Rochester is seeking a Stewardship Manager to play a key role in increasing the financial resources available for mission across the Diocese. Working closely with the Finance Director, Archdeacons, and parish leaders, you will help embed generous giving practices and support churches to develop sustainable approaches to funding ministry.

This is an influential and relational role for someone who can combine theological understanding, financial insight, and strong communication skills to help parishes identify and overcome potential barriers to generosity and grow in confidence around Christian stewardship.

About the Role

You will support parishes and diocesan colleagues in building a culture of generosity and sustainable giving. Your key responsibilities will include:

· Leading the development of a culture of generosity and mutual support across the Diocese

· Working alongside the Finance Director, Archdeacons and colleagues to grow parish giving and develop parish offers

· Teaching and speaking in parishes, deaneries, and online gatherings on Christian generosity and stewardship

· Encouraging and supporting the use of the Parish Giving Scheme and other digital giving tools

· Promoting best practice through parish giving reviews and stewardship initiatives

· Working with the Communications team to promote generosity through a range of media and resources

· Supporting training for clergy and lay leaders on teaching generosity and managing parish finances

· Using data and financial trends to identify barriers to giving and develop practical strategies

· Contributing to diocesan strategy by ensuring generosity and giving are embedded in planning and initiatives

· Creating practical preaching and training resources to support local churches

About You

We’re looking for someone who:

· Has significant experience in fundraising, ideally within a Christian charity or similar context

· Has experience working with high-value donors and developing giving strategies

· Understands the theology and biblical principles of Christian generosity and stewardship

· Is confident in teaching, preaching, and communicating about giving in a range of contexts

· Has strong interpersonal and negotiation skills and can motivate others to embrace new approaches

· Has a strong understanding of finance and the ability to analyse giving trends and data

· Is highly organised and able to manage multiple relationships and projects

· Understands the culture and diversity of traditions within the Church of England

· A communicant member of the Church of England (or a church in communion with it, or a member Church of Churches Together in England, the Council of Churches for Britain and Ireland, or the Evangelical Alliance)

· Able to travel to all areas of the diocese, including during evenings and weekends to meet with parishes.

What we can offer:

• Flexible working and TOIL

• Generous holiday entitlement

• Contributory pension scheme

• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: 12 April 2026

Interviews will be held on:  21 April 2026

Job Title: Regional Operations Manager 
Location: North of England (flexible – with travel across delivery areas)
Reports to: Chief Operating Officer  
Contract Type: 2 years fixed term contract, Full-Time
Salary: £40,000 pa
Start Date:  March / April 2026 
 

Role Purpose 
The Regional Operations Manager will be responsible for the effective day-to-day delivery of The Skill Mill programmes, ensuring seamless coordination between The Skill Mill Supervisors, local Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager. The role will focus on operational excellence, stakeholder engagement, and the smooth running of activities that contribute to The Skill Mill’s social impact. 
 

Key Responsibilities:

Operational Coordination 

- Oversee and support The Skill Mill Supervisors to ensure the delivery of high-quality, safe, and impactful work programmes. 
- Act as the central point of contact between Supervisors, Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager. 
- Monitor daily operations and resolve any operational challenges quickly and effectively. 
- Ensure all work complies with organisational policies, procedures, and health & safety regulations. 

Stakeholder Engagement & Relationship Management:

- Build strong, collaborative relationships with local Youth Justice Services and Pathways Advisors to support young people’s progression. 
- Work closely with the Commercial Sales Manager to align operational delivery with commercial project requirements and client expectations. 
- Represent The Skill Mill at operational and partnership meetings. 

Performance Monitoring & Reporting:

- Track and monitor project progress, ensuring that targets for social outcomes and commercial delivery are met. 
- Prepare and present operational performance reports to the Senior Management Team. 
- Implement systems to measure quality, efficiency, and impact. 
 

Team Support & Development 

- Support and mentor Supervisors to maintain high standards of practice and delivery. 
- Identify training needs and facilitate professional development opportunities. 
- Foster a positive, collaborative, and accountable team culture. 
 

Person Specification:

Essential 

- Experience in operational or project management, ideally in a social enterprise, youth justice, or community development setting. 
- Strong interpersonal and relationship-building skills. 
- Proven ability to coordinate multiple stakeholders and workstreams. 
- Excellent organisational skills with the ability to prioritise and work under pressure. 
- Knowledge of safeguarding, youth justice, and/or working with vulnerable young people. 
- Competent IT skills, including Microsoft Office and project management tools. 
- Commitment to The Skill Mill’s mission and values. 

Desirable 

- Experience managing commercial contracts or community-based service delivery. 
- Understanding of outcomes-based commissioning. 
- Health & Safety qualification or equivalent experience. 
 

Key Relationships 

- The Skill Mill Supervisors 
- Youth Justice Services 
- Pathways Advisors 
- Commercial Sales Manager 
- Senior Management Team 
- External partners and clients 

Join VAST and lead the mission committed to developing a thriving VCSE sector across Stoke-on-Trent to improve the quality of life for local communities.

We are looking for a reliable and proactive leader with senior leadership experience and strong partnership development skills. The ideal candidate will have a proven track record of strategic planning, organisational leadership, and managing change, as well as good understanding of financial management, and significant knowledge of charity governance, funding environments, and commissioning landscapes.

The Chief Executive will provide the professional, strategic and leadership expertise required to direct and manage VAST, ensuring the organisation achieves its strategic aims and objectives. The postholder will lead the organisation’s staff and volunteers and ensure that the Voluntary, Community and Social Enterprise (VCSE) sector in Stoke‑on‑Trent can contribute fully to strategic planning, regeneration, inclusion and the wellbeing of local people.

Location: Tower Hamlets

Salary: Unqualified: £29,385 - £30,671 per annum

Qualified: £30,671 - £33,438 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 37.5 hours per week 

Contract: Fixed Term Contract (Until 31st March 2027)

Closing Date: Monday 16th March 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advisor (IDVA) - Housing at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The post holder will be acting as the housing lead for Tower Hamlets SASS, a service which supports survivors of domestic and abuse in the borough.

As the IDVA (Housing), you'll lead on all housing-related work within the SASS team. You will carry out risk and needs assessments, safety planning and support planning with survivors who present at the Tower Hamlets Housing, and advocate on their behalf. This role will be based within Tower Hamlets Council and our SASS office.

About the Role

As the Housing IDVA you will lead on all housing-related work within the SASS team. You will carry out risk and needs assessments, safety planning and support planning with survivors who present at Tower Hamlets Housing and advocate on their behalf. You will work closely with Tower Hamlets Housing colleagues, and support their training and awareness of domestic abuse and the project.

About You

We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.

Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, experience of dynamic risk assessment and providing emotional and practical support to victims of VAWG.  As this is a pilot programme where the delivery model may change, a flexible and adaptive approach to your work is important as well as willingness to contribute to programme evaluation. 

A relevant qualification in VAWG is desirable.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Are you ready to take the next step in your career and help shape high‑quality supported accommodation for clients in Hammersmith & Fulham?

About the Role

We are looking for a Deputy Manager to support the Service Manager at Lillie Road, Talgarth Road & Shepherds House.

The H&F Supported Accommodation Pathway consists of supported accommodation for 129 clients across seven sites, including 24-hour staffed complex needs hostels and semi-independent services.

The semi‑independent accommodation services in Hammersmith & Fulham provide safe, supportive housing for clients with low to medium support needs, across three separate sites, working with some of the most well‑known and vulnerable clients in the borough, using psychologically informed and trauma‑informed approaches to help people build stability, develop independence, and make meaningful progress in their lives.

This is an excellent opportunity for someone who wants to step up, gain experience across multiple sites, and play a key role in shaping positive outcomes for clients. You will work closely with the Service Manager to ensure that each service operates safely, smoothly and consistently, and that clients receive high‑quality, trauma‑informed support.

About you

You will thrive in this role if you are:

• Adaptable, solution‑focused, and able to work confidently across different sites and teams.
• Someone who leads with empathy, professionalism, and clarity.
• Motivated by supporting both clients and staff to grow and succeed.
• Comfortable in a fast‑paced, varied environment, and able to prioritise effectively.
• Confident working collaboratively with internal teams and external stakeholders to achieve positive outcomes.
• Able to model and embed a trauma‑informed, recovery‑focused culture that keeps clients at the centre of everything we do.

We are committed to building an inclusive and diverse leadership team, and we particularly encourage applications from Global Majority candidates who are underrepresented at this level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 19 March 2026

Interview and assessments on: TBC

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Pathway Project is an inspiring Domestic Abuse Charity that makes a difference, it's a great place to work, we are a charity with big ambitions and huge energy and we need a Finance Manager who can match our energy.

We are currently evolving a bold new strategy and a passion  for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are looking for a new Finance Manager to be responsible for the effective day-to-day financial management of the charity supporting the CEO with the Finance Strategy.

She will be driven, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102).

She will work closely with the CEO, SMT and Trustees and she will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation.

The Finance and Business Operations Director will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, compliance with Health and Safety, and the efficient running of The Dudson Centre.

The postholder will act as Company Secretary, overseeing governance and compliance, and also serve as the organisation’s Money Laundering Reporting Officer.

As a member of the Senior Leadership Team, the role contributes to strategic planning and organisational development, as well as supporting VAST’s day-to-day delivery.

What we're looking for

• Qualified accountant (ACA, ACCA, CIMA, etc.)
• Significant experience in financial management and business operations in the VCSE sector.
• Strong leadership and strategic planning skills
• Knowledge of charity finance, governance, and compliance.
• Excellent communication and problem-solving abilities.
• Ability to travel locally and work occasional evenings/weekends.

Location: Remote
Hours: Part Time (21 hours per week)
Contract: Fixed term to end of January 2028.
Salary: £26,100 – £28,200 pro rata (£43,500 - £47,000 FTE)
 
This is an important project working in partnership with Government, the NHS, partners and affected communities as part of national memorial activities to reflect on the impact of Covid-19 for people across the UK.
 
The contract is linked to the anticipated development and delivery timeline of the Reflection Spaces project, which is the primary focus of the role.
 
Key Relationships: Programme Leads, COO, Director of Strategic Engagement, AD Finance and Operations, Trustees, External Partners
 
Overall Purpose
 
The Project Manager will work with NHS member charities and key stakeholders to design, lead and manage a high-profile programme of activity alongside key partners and those with lived experience to create memorial reflection spaces for communities most impacted by COVID-19. This is referred to in this document at the ‘Reflection Spaces’ project.
 
You will bring a dynamic, can do approach to support the design and delivery of the Reflection Spaces project, ensuring collaboration across a wide range of stakeholders, including our identified NHS Member Charities, voluntary sector organisations, funders, evaluators and government officials to create beautiful high quality and reflective spaces supportive of those experiencing bereavement with creative elements to mark their significance.
 
It involves working collaboratively with a wide range of stakeholders including our member charities, NHS trusts, funders, evaluators, and government officials, and ensuring initiatives are delivered successfully.
 
Overall Objectives
 
To support the design and implementation of new sensory reflection spaces that create a living memory and legacy for communities of those lost during the pandemic. The new COVID-19 memorials will be created across the country that reflect the importance of green spaces to the nation during the pandemic for health and wellbeing, and to bring people together in remembrance and commemoration to those who have experienced loss.
 
To convene and engage stakeholders to inform the national elements of the project including development of the creative brief, ensuring a golden thread that brings all of the locally funded projects together.
 
You will coordinate teams, stakeholders and partners to ensure high quality delivery, excellent interpretation and relevance through codesign to represent the user needs from established steering and engagement groups to ensure quality and impact.
 
You may also be required to oversee other NHS Charities Together initiatives successfully so they deliver on their objectives, managing stakeholders, and are delivered on time and to budget - in particular the Green Communities project, which is an existing grant programme with NHS Charities to create and improve green spaces and help improve the nation’s health.
 
Key Responsibilities
 
Project Design and Development

• Work with the Programme Leads and SRO to develop the Reflection Spaces project from design to implementation considering sustainability and legacy of local project design and implementation with NHS charity members.
• Managing high profile stakeholder relationships and partners across government, horticultural partners and bereavement organisations to codesign the programme of activity and/or high level design brief to guide local project delivery.
• Establish evaluation requirements for the programme and projects delivered at a local level and in line with partners involved, leading processes to convene, capture and share evidence, data and insight to support knowledge of impact for users of the spaces. Commission and manage external evaluations where appropriate, ensuring quality and alignment with project aims.
• Plan funding aspects of the programme allocating awards to chosen NHS Charities able to support the requirements of the spaces as per brief.
• Develop project plans with clear objectives, timelines, milestones and manage and monitor associated budget, ensuring that projects are financially sustainable and cover our costs.

 
Delivery and Management

• Lead initiatives, in particular the Reflection Spaces project, to ensure they are delivered on time, within scope and budget.
• Establish and oversee robust project governance, risk management, and reporting processes, maintaining strong administration and compliance throughout
• Regularly review and monitor impact against the goals of the programme, ensuring the benefits and impact we seek are being achieved
• Provide line management of staff where required, such as the Senior Projects Officer working across our other related greening projects
• Manage project resources and staff effectively, fostering a collaborative team culture and supporting and ensuring team members are empowered
• Support or lead the process of securing appropriate partnership propositions, selecting service contracts or grant arrangements where appropriate, with regard to considerations such as control and VAT efficiency. Where multiple potential partners exist, ensure we have effective decision making to select the most appropriate partnerships in line with our strategic criteria, either through procurement or application assessments and establish appropriate tender processes for artistic commissioning.
• Manage contracts or grant arrangements with external partners, including evaluators and delivery organisations, delegating as required; lead or support negotiations as needed and ensure partners meet their obligations.
• Oversee and manage the delivery of the Greener Communities project to completion.

 
Stakeholder Engagement & Collaboration

• Convene and engage stakeholders, including member charities, NHS trusts and employees, funders and evaluators, to co-produce and steer projects collaboratively.
• Facilitating and supporting engagement to harness lived experience voice to inform the design and delivery of locally delivered projects to ensure relevance and suitability of spaces and also to support national commemoration events such as the National Day of Reflection.
• Manage stakeholder relationships throughout the lifecycle of each project, ensuring effective communication and engagement.
• Provide support and guidance to member charities through the projects we fund, enabling high quality spaces and user experience and outcomes.
• Represent the organisation externally, acting as a champion for NHS Charities Together and NHS charities
• Form professional and beneficial relationships with internal and external stakeholders – including at a senior level, representing the department internally and externally and bringing your experience of greening for health.
• Work collaboratively with teams across the organisation to plan commemorative events around the National Day of Reflection and to support the design of communication plans.

 
Creative Arts Installation

• Lead the creative arts commissioning aspects of the Reflection Spaces project in collaboration with partners to ensure spaces have interpretation and recognition around their purpose and also any installation artwork featuring across all sites acting as the golden thread for the programme.
• Identify and build effective relationships with new stakeholders and funders who are required for the artistic aspects of the Reflection Spaces project to support ambition, working collaboratively to secure income such Arts Council applications or equivalent for the devolved nations such as Creative Scotland.
• Establish creative steering groups that help to codesign artistic aspects that will establish interpretation of the spaces and create a ‘golden thread’ unifying the spaces

 
Other duties

• Visibly live NHS Charities Togethers values of Human, Collaborative and Pioneering, including our commitment to diversity and inclusion.
• Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
• Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
• Work with organisational systems to capture and share stakeholder interactions in a timely manner
• Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.

This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
 
REF-227 012

Make a Difference

Advocacy is a powerful force for change. It allows individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves.

Why Join Us?

• Be part of a values-led, inclusive charity making a real difference to the people we work with.
• Flexible, home-based working with occasional travel and supportive colleagues.
• Opportunities for professional development and growth.
• A culture that values staff wellbeing, innovation, and amplifying voices.

About the Role

We are looking to recruit a permanent Finance Manager to join our busy finance team, working 30-37 hours per week, minimum 30 hours, ideally over a minimum of 4 days, starting salary £31,634 per annum (pro rata).

As Finance Manager, you will:-

· Provide day-to-day operational leadership of the finance team, including supervision, workload coordination, ongoing  staff development and continuous improvement of processes and procedures.

· Act as the main link between the Finance Director and the Finance Team, translating strategic direction into clear, effective delivery.

· Lead month-end processes including the preparation of accurate management accounts, maintaining strong balance sheet control and exercising sound judgement on complex financial issues.

· Oversee income, credit control, cashflow, short-term forecasting and the administration of the finance system, ensuring data integrity, high-quality management information and appropriate escalation of risks or pressures.

· Support audit preparation and liaise with external auditors as required.

· Work collaboratively with internal and external stakeholders to support financial understanding, compliance and the effective resolution of issues.

· Act as the first point of escalation for operational finance issues, escalating to the Finance Director as appropriate.

About You

We need you to bring:

·AAT Level 4 Qualification or significant equivalent finance experience, with responsibility for management accounts, reconciliations and income monitoring.

· Experience coordinating month-end processes and working across multiple income streams, contracts or funding arrangements.

· Strong analytical skills and sound professional judgement, with the ability to explain financial information clearly to non-finance colleagues and identify financial and organisational risk and escalate issues appropriately.

· Experience supervising or supporting others within a finance setting, with a collaborative leadership style and a commitment to continuous improvement.

· Confidence using financial systems and Microsoft Excel at an intermediate to advanced level, alongside a methodical, organised approach to prioritising work.

· A clear commitment to equality, diversity and inclusion and to the values of The Advocacy People.

The following attributes are also desirable:-

· Experience working in the voluntary or charitable sector, including knowledge of SORP accounting, year-end accounts and liaison with auditors.

· Experience working with local authority contracts or complex funding environments.

· Part-qualified or fully qualified accountant (CIMA, ACCA, ACA) or equivalent experience.

As this role is home based with occasional travel you will need to have access to use of public transport or own car. Flexibility with working hours, a good mobile signal and broadband service are essential.

We're keen to interview great candidates as soon as possible. Interviews may be held as applications come in, and we reserve the right to close the advert early, so don't wait - apply now! 

We look forward to hearing from you!

Join us in delivering early intervention support that empowers young people to thrive.

As a Children and Young People (CYP) Community Wellbeing Co-ordinator, you will support children and young people experiencing challenges such as anxiety, low mood, social isolation, family pressures, and school-related stress. Through personalised, strengths-based plans, you’ll connect them to positive, non-clinical community activities and services that build resilience, confidence, and long-term wellbeing.

Key Responsibilities:

• Meet with young people and their parents/carers to understand what matters most and co-produce tailored action plans.
• Connect families to relevant voluntary and community sector services.
• Provide short-term support (approx. four sessions), including follow-ups and accompanied visits where appropriate.
• Work collaboratively with GP practices, schools, healthcare professionals, and community organisations.
• Maintain accurate records, monitor outcomes, and contribute case studies and reports.
• Support safeguarding processes and ensure safe, appropriate exit planning.
• Champion social prescribing locally and strengthen partnerships across Bexley.

The CYP Social Prescribing Project focuses on early intervention, reducing health inequalities, and improving emotional, social, and physical wellbeing. By linking young people to community-based support, we ease pressure on statutory services while promoting holistic, person-centred care.

If you are committed to making a meaningful difference in young people’s lives and thrive in partnership-based community work, we would love to hear from you.

We are looking for a candidate who can demonstrate:

• A strong understanding of the diverse needs of children and young people.
• Knowledge of safeguarding responsibilities and best practice.
• Experience of partnership working and engaging families in community-based support.
• Excellent communication, organisation, and case management skills.

Purpose of the role:

The Energy Advice Coordinator will provide essential advice to people affected by spinal cord injury who are struggling with, or at risk of fuel poverty, helping them to improve their situation while recognising and responding to the unique challenges that spinal cord injury can bring. They will manage a caseload offering practical solutions, whilst developing referral pathways to connect them with relevant services to improve their energy efficiency and reduce their fuel costs.

The role will also lead the development of knowledge and skills across Back Ups’ staff and volunteer teams, developing easy to use resources and an understanding of when and how to escalate cases for more in-depth advice. They will work closely with sector charities and advice organisations to ensure a high quality of seamless support while creating a lasting legacy for people affected by spinal cord injury.

RESPONSIBILITIES:

• To provide impartial advice to householders on the telephone, at events or online group events.
• Make use of internal and external referral systems to ensure clients’ needs are met;
•  Respond to enquiries from the public, local authority staff, private and voluntary sectors or installers and, where appropriate, redirecting them to members of staff or other agencies;
• Maintain quality of advice and information as required
• Work with the wider Back Up team to create resources to support people affected by spinal cord injury, both digitally and physically.
• Work with Back Up’s services team to embed and deliver group based online advice sessions in our support groups and course modules.
• Develop and lead a programme to ensure Back Up’s services staff and volunteers develop a baseline of knowledge that enables them to identify and provide basic information to people affected by spinal cord injury around energy efficiency.
• Conduct thorough assessments of clients' energy needs and identify potential solutions and further sources of support through telephone-based support.
• Provide tailored advice on energy-saving measures and support schemes to the caseload.
• Work collaboratively with local authorities, energy providers, and other relevant organisations to ensure comprehensive support for those in the caseload.
• Educate people affected by spinal cord injury on energy efficiency and ways to reduce their energy consumption.
• Maintain accurate records of all interactions and support provided, ensuring confidentiality and compliance with data protection regulations.
• Support the project manager with the development, delivery, and evaluation of the energy advice project.
• To maintain up to date, working knowledge of sustainable energy matters, affordable warmth, renewable energy, water heating and usage.
• At all times, ensure that advice service and activity are in line with the requirements of the project;
• Effectively utilise existing sources of data to identify suitable opportunities to meet customers’ needs.
• Stay up to date with relevant policies, schemes, and best practices related to fuel poverty and energy efficiency
• To develop and implement partnerships and referral routes that support people affected by spinal cord injury with relevant energy advice.
• Liaise with organisations to develop partnerships by utilising appropriate resources and support mechanisms;
• Represent Back Up at various partner meetings;
• Develop and maintain effective operational partnerships with key delivery agents and stakeholders.
• Monitor and report on the impact of interventions and support provided.

General

• Take responsibility for ensuring communications are in line with GDPR.
• Ensure that you work within Back Up’s policy framework.
• Carry out any other tasks that may be within the scope of the post to ensure the
• effective delivery and development of the service.

 The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

• Minimum of 1 years' experience in a similar role, ideally within Energy Advice or similar area.
• City & Guilds Energy Awareness 6281-01 or the ability to achieve this.
• Willingness to undertake mandatory training and development opportunities as required.
• A keen interest in energy issues and concerns currently facing energy consumers.
• An enthusiastic attitude, patience and empathy to support people with the issues they are facing and the ability to assess individual situations and provide practical and effective solutions.
• To be non-judgemental and respect views, values and cultures that are different to your own.
• The ability to prioritise your own work and meet deadlines.
• Demonstrable experience of providing Information advice and support, preferably withing the energy advice sector.
• Experience of working with both groups and individuals to provide support.
• Experience of delivering/facilitating training workshops.
• Experience of managing own projects and working to targets and deadlines.
• A good understanding of evaluation and confidence in gathering feedback data to measure impact.
• Excellent verbal and written communication skills, with the ability to explain complex information in a clear and accessible manner.
• IT/digital skills including ability to use Microsoft packages and a willingness to learn new packages as required.
• Able to build excellent relationships with a range of stakeholders
• Strong attention to detail and the ability to record information effectively.
• Flexible and can respond professionally to changing briefs, deadlines and priorities.
• Flexibility to work occasional evenings and weekends as required.

Desirable:

• Personal or professional knowledge of disability, particularly spinal cord injury.
• Demonstrable experience of providing Information advice and support within the energy advice sector.

IDVA (Based in Children’s Services)

Location: County Hall, Exeter or Barnstaple or Totnes with travel between locations (with some hybrid working)

Salary: £24,955 - £28,666 (dependent on experience and relevant IDVA qualifications)

NDADA Children and Families Team – Devon Domestic Abuse Alliance

This is an exciting time to be joining this team, as funding has been extended and the project is really starting to make a difference to the lives of those families who are receiving support from Children Services.  The role will involve one to one work with the safe parent, raising awareness and training staff to understand and recognise signs of domestic abuse, working alongside each other to advocate for parents who are struggling with difficult and abusive relationships.

About the role

We are recruiting an Independent Domestic Violence Advisor (Qualified IDVA or IDVA Practitioner to work towards IDVA qualification) to join the NDADA Children and Families Team, part of the Devon Domestic Abuse Alliance (DDAA). This is a vital role working alongside Devon Children’s Services to ensure victims of domestic abuse and their children are safe, supported, and able to access the right services at the right time.

You will be embedded within the Family Assessment and Intervention Team at County Hall, Exeter, or at Totnes or Barnstaple, working closely with social workers and partner agencies. Some home working is possible, however you will be required to work from County Hall or one of the other locations at least two days per week. Your caseload will predominantly cover Exeter area alongside another Exeter based CSIDVA, and you will also need to be able to support clients in other areas depending on the needs of the service. 

This role involves multi-agency working, flexibility, and a trauma-informed approach to encourage engagement and improve outcomes for families affected by domestic abuse.

About you

As an IDVA, you will provide proactive, specialist support to victims of domestic abuse, carrying out risk assessments, safety planning, advocacy, and system navigation. You will work closely with professionals across children’s services, housing, health, police, and the voluntary sector to coordinate responses and keep families safe.

You will also play a key role in challenging harmful narratives, reframing domestic abuse as a perpetrator choice, and fostering empathy and understanding for abused parents within safeguarding processes.

We recognise that no candidate will meet every element of the person specification and encourage applications from people with transferable skills and lived professional experience.

What we’re looking for

Essential:

• At least two years’ experience as an IDVA, YPVA or ISVA or similar practitioner work with domestic abuse awareness
• Experience supporting people affected by domestic abuse or other forms of interpersonal violence
• Strong understanding of safeguarding and risk assessment (DASH, MASH, MARAC)
• Trauma-informed approach to practice
• Excellent communication, listening, and advocacy skills
• Ability to work both independently and as part of a multidisciplinary team
• Full driving licence with access to a vehicle for work purposes
• Commitment to confidentiality, equality, and anti-discriminatory practice

Why work with us?

• Be part of a values-led, trauma-informed alliance
• Work collaboratively across children’s and adult services
• Receive regular clinical and line supervision to support wellbeing and reflective practice
• Make a tangible difference to the safety and recovery of families across Devon

If you are passionate about supporting survivors, challenging systems, and working collaboratively to keep children and families safe, we would love to hear from you.

NDADA is committed to equality, diversity, and inclusion and welcomes applications from all sections of the community.

To Apply

If you feel you are a suitable candidate and would like to work for NDADA, please do not hesitate to apply.

Making The Leap seeks to appoint a dynamic Educational Partnerships Manager to play a pivotal role in securing, growing, and nurturing partnerships with schools across the UK. Reporting to the Head of Educational Partnerships, the successful candidate will drive engagement with schools, teachers, and senior leaders to expand the reach and impact of Making The Leap’s programmes. This role focuses on building strong, strategic relationships with education providers while maintaining links with community organisations, colleges, universities, and corporate partners to promote MTL’s services and mission.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing inequality.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.