492 Skills and employment manager jobs

To develop policy goals and recommendations in line with Women for Refugee Women’s (WRW) overarching campaigns strategy to improve the lives of women seeking asylum in the UK; to develop and deliver policy interventions such as policy briefings, evidence for parliamentary committees, responses to inquiries and consultations; to plan and carry out research projects for influencing purposes, ensuring that these are informed by and co-delivered with women in WRW’s network.

We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on the Experts by Experience Employment Initiative website.

About Bank Workers Charity

At Bank Workers Charity, we help people in the banking community live happier, healthier and more fulfilling lives. Guided by our values of Integrity, Caring, Respect, Achievement and Fairness, we're committed to creating a positive and inclusive workplace where people can thrive.

About the Role

We're looking for an organised and proactive People Administrator to join our People & Culture team. This is an excellent opportunity for someone with HR administration experience who wants to develop their career in a supportive, values-led organisation.

You'll provide high-quality HR support across the employee lifecycle, including recruitment, onboarding, payroll administration, learning and development, employee benefits, HR systems and employee engagement initiatives.

Key Responsibilities

• Act as the first point of contact for HR queries.
• Manage HR administration, employee records and employment documentation.
• Coordinate recruitment, onboarding and offboarding processes.
• Support payroll changes and employee benefits administration.
• Assist with learning and development activities and training records.
• Maintain HR systems and ensure GDPR compliance.
• Support employee engagement, wellbeing and inclusion initiatives.
• Contribute to HR projects and continuous improvement activities.

About You

You'll have:

• Experience in an HR Administrator, HR Assistant or HR Coordinator role.
• Knowledge of HR processes across the employee lifecycle.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Experience handling confidential information.
• Confidence using Microsoft 365 applications.

Desirable: CIPD Level 3 (or working towards), charity sector experience, learning & development or employee relations administration experience.

Why Join Us?

This is a fantastic opportunity to gain exposure to the full employee lifecycle, work closely with experienced HR professionals, and make a real difference within a charity that supports people in the banking community.

Our Benefits:

• 30 days holiday, plus public holidays (FTE).
• 8% employer contribution to Bank Workers Charity’s pension scheme and up to an additional 3% matched with employee contributions.
• A wide range of employer funded wellbeing experiences through Heka.
• Flexible benefit provision (including BUPA plan, cycle to work, payroll giving and electric car scheme).
• Group Life Cover (three times annual salary).
• Weekly wellbeing half hour.
• Employee Assistance Programme

If you're interested in joining us, please send your CV and a cover letter detailing how your experience aligns with the requirements of the role by 22 September 2026. Interviews are expected to take place during the week commencing 28 September 2026.

Help us make a bigger difference to families

Home-Start Barnet, Brent & Harrow supports families with young children through challenging times. We are looking for an experienced and organised Finance & Business Manager to ensure our charity’s finances and core business functions run smoothly.

This is a varied, hands-on role within a friendly and committed team. You will lead our day-to-day financial management while overseeing governance administration, HR processes, contracts and organisational systems.

What you’ll do

You will:

• Produce management accounts, budgets, forecasts and financial reports.
• Monitor income, expenditure and cash flow.
• Oversee QuickBooks and the work of our Finance Administrator.
• Provide financial information for funders, the CEO and Trustees.
• Coordinate governance, compliance and risk-management processes.
• Oversee routine HR administration and work with our external HR advisers.
• Manage key suppliers, contracts, insurance and IT support.
• Line manage the Finance Administrator and work closely with the Office Administrator.
• Improve systems and help the charity work more efficiently.

About you

You will have:

• Strong charity finance or business-management experience.
• Practical experience of using QuickBooks and producing management reports.
• A relevant finance qualification, such as AAT Level 3 or 4, or equivalent practical experience.
• A good understanding of budgets, financial controls and reconciliations.
• Experience of governance, HR administration, contracts or office systems.
• Experience of supervising or managing staff.
• Excellent organisation, accuracy and attention to detail.
• The confidence to take ownership, work independently and communicate clearly.

You will be practical, approachable and comfortable working across different areas in a small charity. You will enjoy improving systems, solving problems and helping colleagues do their jobs effectively.

The role is office based and requires someone who can stay focussed and productive, working around a busy team

North-West GCSE Resits Senior Programme Coordinator
Our charity delivers a series of interventions that help disadvantaged learners in Further Education to secure gateway English and maths qualifications that unlock opportunities. These interventions include our award-winning GCSE Resit Tuition Programme, for those resitting GCSEs, our Functional Skills Tuition Programme, supporting those on or aspiring to undertake apprenticeship programmes, and training and resources to support teachers and leaders of English and maths in Further Education.

Our benefits include: 

• 36 days of holidays per year (including bank holidays) 

• Ongoing learning and development opportunities 

• Flexible hybrid and remote working 

• Cycle to work scheme 

• Employee Assistance Programme 

• Termly ‘in-person’ team development days at our offices in London 

• The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development. 

About the role

As a Senior Programme Coordinator, you will lead the day-to-day delivery across a portfolio of partner colleges. Acting as the main point of contact for students, tutors and college staff, you will build strong working relationships, maintain a consistent on-site presence and ensure programmes are delivered smoothly, professionally and in line with agreed standards and KPIs. 

You will take ownership of programme performance across your portfolio, with a particular focus on student enrolment, attendance, and session dosage targets. You will oversee programme logistics, monitor delivery quality, and work proactively to maximise student participation and tutor effectiveness. This role requires strong organisational skills, attention to detail and the ability to respond quickly and effectively to operational challenges. 

You will also play an important role in maintaining high-quality partnerships with colleges, ensuring stakeholders receive clear communication, accurate reporting and responsive support throughout programme delivery. Alongside this, you will contribute to wider organisational priorities, including safeguarding, tutor development, programme improvement and initiatives that strengthen student outcomes.

As a Senior Programme Coordinator, you will be expected to role model best practice to the wider Programme Coordinator team, working collaboratively to problem solve, and work with your Programme Manager to ensure strategic approaches to meeting KPIs. This is a highly collaborative, delivery-focused role suited to someone who enjoys a challenge, is confident managing relationships.

MAIN DUTIES & RESPONSIBILITIES

See recruitment pack 

ABOUT YOU

You will: 

• Thrive in a busy, fast-paced environment and enjoy managing multiple priorities effectively.
• Be passionate about improving outcomes for young people, with a genuine commitment to tackling educational inequality.
• Enjoy working collaboratively with colleagues, tutors and college partners to achieve shared goals.
• Be comfortable working independently, taking ownership of your workload and delivering results with minimal supervision.
• Demonstrate initiative and a proactive approach, identifying opportunities and resolving challenges effectively.
• Be highly organised, detail-oriented and able to manage competing demands without compromising quality.
• Take accountability for your work and be confident making decisions and driving progress.
• Be resilient, adaptable and solutions-focused when responding to challenges.
• Be motivated by working in a mission-driven organisation where your contribution has a direct impact on learners' success and future opportunities.

The closing date for applications is 9:00am on Monday 28 September. Applications received after this time will not be considered.

NEXT STEPS

Suitable candidates will be contacted after the closing date. Screening calls will take place on the Thursday 1st & Friday 2nd October. These will take place online.The first-round interviews will be held online onTuesday 6th October & Wednesday 7th October, followed by a second in-person interview Thursday 15th October(London). You will be able to expense your travel for this interview. 

We value diversity and actively encourage applications from people of all backgrounds, particularly individuals from ethnically diverse communities who are currently underrepresented in our sector. We are committed to building an inclusive workplace where everyone feels they belong.

For full details on responsibilities please see the recruitment pack. 

Summary of Main Duties and Objectives of the Job:

· Assist in managing crisis response and advocacy teams.

· Provide case oversight and ensure adherence to advocacy standards.

· Support safeguarding and risk management processes.

· Monitor service performance and prepare reports.

· Deputise for the Group Manager when required.

Support the Group Manager to :

· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.

· Monitor and evaluate service performance, using data and feedback to inform improvements.

· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.

· Contribute to the strategic development of Advocacy & Crisis Prevention services, identifying opportunities for innovation and growth.

· Support tendering and funding applications, working with colleagues to develop compelling proposals.

· Build and maintain relationships with commissioners, funders, and community partners.

· Support the professional development of staff and volunteers through supervision, appraisal, and training.

· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.

· Lead safeguarding practice within the group, ensuring robust policies and procedures are in place.

• Identify and manage risks, reporting to senior leadership as required.
• Ensure service users are meaningfully involved in the design and delivery of services.
• Promote services through outreach, networking, and partnership working to reach underserved communities.
• Prepare reports for internal and external stakeholders, including the Board of Trustees.
• Represent Rochdale and District Mind at external meetings, forums, and events.

General principles for all Mind staff:

1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.

2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.

3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.

These responsibilities are subject to annual review and may need to be adjusted in line with service developments.

Person Specification

Experience

· Experience in crisis intervention or advocacy services.

· Supervisory experience.

Skills & Abilities-

· Strong leadership and team management skills.

· Strong organisational and interpersonal skills.

· Excellent communication and interpersonal skills.

· Ability to work strategically and operationally.

· Skilled in safeguarding and risk management

· Ability to design and implement outreach strategies

Knowledge

· Knowledge of relevant legislation (Mental Health Act, Care Act).

· Understanding of mental health and wellbeing issues.

· Knowledge of clinical governance and therapeutic frameworks.

· Awareness of equality, diversity, and inclusion in service delivery.

· Familiarity with GDPR and other compliance requirements.

Values & Approach

· Commitment to Rochdale and District Mind’s values.

· Person-centred and trauma-informed approach.

· Commitment to anti-discriminatory practice and service user empowerment.

Qualifications-

· Relevant qualification in advocacy , psychotherapy, psychology, social work, or related field (or equivalent experience).

About the role

Enjoy being part of a team that works to execute exciting campaigns, provide first class supporter experience, contribute to the retention of valued supporters, and ultimate raise money for a great cause? Then we’d love to hear from you.

The Wear it Pink executive is focused on the effective delivery of our fundraising campaign, Wear it Pink. Over the next 5 years, we have ambitious plans for Wear it Pink, and this role will play a significant part in helping to plan and deliver this, reach thousands of people and raise millions of pounds each year.

You’ll be responsible for building long-lasting relationships with our valued supporters, accurate delivery of processes, assisting in the design and creation of fundraising materials and working across teams to deliver a high-quality fundraising product.

We’re looking for a passionate, efficient and creative executive who is ready to help and who’s keen to be part of a fun and energetic team.

About you

This is an excellent opportunity to develop your skills in the world of mass participation fundraising, project management and the charity sector. To do this you’ll understand mass participation fundraising with excellent multi-tasking skills and attention to detail.  Helpful and collaborative in your approach, an interest in relationship fundraising is essential.

As well as your keen interest in project management and relationship-building, this role will allow you to hone your excellent planning and time management skills as you’ll lead on several projects from start to finish. 

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£26,936 to £27,500 per annum based in London

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date: Sunday 27 September 2026 11:59 pm

Interview date: Week commencing 5 October 2026

About the role:

Real change rarely happens in a straight line. At our Milton House project, you’ll work alongside people who have experienced homelessness, trauma and multiple disadvantage, offering the consistency, practical support and belief that can help them begin moving forward.

As a Project Worker, you’ll hold a caseload and build purposeful, trusting relationships with clients. You’ll complete assessments, develop person-centred support and safety plans, and help people identify goals that feel meaningful and achievable to them. This could include supporting someone to improve their health, address substance use, manage their accommodation, strengthen their daily living skills or reconnect with services and opportunities in their community.

You’ll be there when situations become challenging, responding calmly to risk, safeguarding concerns and periods of crisis while continuing to recognise each person’s strengths and potential. Working closely with colleagues and external partners, you’ll advocate for clients, coordinate joined-up support and help remove the barriers that have previously prevented them from accessing the help they need.

This is a hands-on and varied role where no two days will look the same. Alongside direct support, you’ll contribute to the safe and effective running of the accommodation, maintain clear and accurate records and help create an environment where clients are treated with dignity, respect and hope. You’ll also receive ongoing training, reflective practice and development opportunities to strengthen your skills and build your future career within SHP.

The working rota for this post is Monday - Friday, with no weekend shifts. The rota will consist of a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm).

About you:

• You know how to meet people where they are, building trust with people who may be facing homelessness, mental health challenges, substance use, trauma or other complex needs.
• You bring patience, creativity and warmth to your work, especially when someone has been let down by services before or needs time to feel safe accepting support.
• You’re confident holding a caseload, but you never lose sight of the person behind the support plan — their strengths, choices, goals and hopes for the future.
• You understand that progress rarely happens through one service alone, and you’re ready to work closely with health, social care, housing and criminal justice partners to help people get the right support.
• You believe recovery looks different for everyone, and you’re motivated by helping people build confidence, independence and a more stable life at their own pace.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 20th September at midnight

Interview date: Tuesday 29th September online via Microsoft Teams

Please note there will be a second stage interview in service in Islington for suitable candidates. 

This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Are you an insight and analytics leader who wants to turn data into decisions that make a real difference?

Great Ormond Street Hospital Charity is looking for a Senior Insight and Performance Manager to lead our Data Engineering, Analysis and Selections teams and help us become a more insight-led organisation.

Working closely with our Head of Fundraising Data & Operations, you'll have the opportunity to shape how we use data to understand our supporters, identify opportunities for growth and make smarter decisions about where we invest our time and money.
 

There's a lot to get involved with. From forecasting and audience insight to developing our data platform, improving self-service reporting and helping teams test and learn, you'll connect people, data and ideas to create meaningful change across the organisation.
 

Salary

The salary for this role is £63,600 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Lead and develop our Data Engineering, Analysis and Selections teams, bringing their expertise together to deliver trusted data, actionable insight and audience-led campaigns.
• Work closely with the Head of Fundraising Data & Operations to shape priorities and develop our approach to insight, performance and data.
• Use forecasting, predictive analytics, segmentation and supporter insight to identify opportunities for growth and influence fundraising and organisational decisions.
• Help evolve our data platform and reporting capability, ensuring colleagues can access the information they need to make confident decisions.
• Develop our audience selection and targeting capability, helping teams use data intelligently to create more relevant and effective supporter experiences.
• Partner with senior stakeholders across Fundraising, Marketing, Finance and Technology, translating business challenges into meaningful analysis and recommendations.
• Build a strong test-and-learn culture, helping teams experiment, understand what works and continually improve performance.
• Champion data literacy across the organisation, making complex insight accessible and helping colleagues feel confident using data in their everyday decisions.
• Ensure our use of data is responsible, secure and underpinned by strong governance and data protection practices.

Skills, Knowledge and Expertise

• Experience leading an insight, analytics or data function and developing high-performing specialist teams.
• Strong experience using analysis and insight to influence business decisions, investment choices, income growth or performance.
• Experience applying analytical techniques such as forecasting, predictive analytics, segmentation, lifetime value or audience modelling.
• Experience working with cloud-based data platforms, integrated data sources and business intelligence tools.
• Strong understanding of modern analytics, reporting and data visualisation, with good SQL skills.
• Excellent stakeholder management and influencing skills, with the ability to turn complex analysis into clear recommendations for technical and non-technical audiences.
• Strong commercial thinking, with the ability to connect data and insight to organisational priorities and opportunities for growth.
• A curious and collaborative approach—you enjoy asking questions, challenging assumptions and helping others use evidence to make better decisions.

This is an exciting opportunity to lead talented specialist teams while working closely with our Head of Fundraising Data & Operations to shape what comes next. You'll have the scope to improve how we use data across the charity and see your insight translate into decisions, better supporter experiences and greater fundraising impact.

DBS - note a Basic DBS check is required for this role.

Providence Row works with people experiencing homelessness and insecure housing in East London. We provide integrated support across crisis intervention, advice, health, substance use, volunteering, learning and training.

Our work is grounded in compassion, respect, inclusiveness, empowerment and justice. We aim to ensure that people can access the support and opportunities they need to build greater safety, stability and independence.

About the Progression & Training Service

The Progression & Training Service supports clients to identify and take practical steps towards learning, volunteering, training and employment. Through one-to-one coaching, group learning, digital inclusion, vocational training and partnerships with external organisations, the service helps clients build skills, confidence and access to meaningful progression opportunities.

The service works closely with Providence Row’s wider teams, including Catering Training, Gardening, Volunteering, Health Inclusion and Advice and Support, to provide coordinated pathways that reflect each client’s goals, strengths and circumstances.

Role purpose

The Progression & Training Manager is responsible for the leadership, quality, performance and development of the service.

The postholder will lead the team, oversee client progression pathways, maintain strong partnerships and ensure that the service delivers high-quality, trauma-informed and strengths-based support. They will also be responsible for performance monitoring, reporting, safeguarding, service improvement and the effective use of resources.

Key Responsibilities

• Service leadership and people management
• Client support and service quality
• Learning, progression and employment pathways
• Performance, data and reporting
• Safeguarding, risk and operational compliance
• Service development, partnerships and resources

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice

To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Operational Manager – Supported Housing

We are seeking an experienced Operational Manager to lead two specialist supported housing services, helping people build independence through recovery, housing and employment.

Position: Operational Manager – Supported Housing
Salary: £36,729 per annum, plus £1,218 Essential User Car Allowance and management on-call allowance
Location: Brighton
Hours: 37 hours per week
Contract: 12-month fixed-term contract 
Working pattern: Hybrid – up to one day per week working from home, with additional flexibility when report writing
Closing date: CVs will be reviewed on a rolling basis, so early application is encouraged.

About the role

This is a fantastic opportunity to lead two established supported housing services helping people experiencing homelessness, recovery from substance use and barriers to employment to move towards greater independence.

You will manage two small, experienced teams across services providing shared accommodation in Brighton. While each service has its own remit and outcomes, both focus on providing safe accommodation alongside the support people need to rebuild their lives through recovery, employment, training and increased independence.

Key responsibilities will include:

• Leading, supporting and developing staff through supervision, appraisals, training and performance management
• Ensuring services operate safely, effectively and in line with agreed outcomes
• Managing referrals and supporting effective client pathways and move-on
• Overseeing safeguarding, health and safety, risk assessments and operational compliance
• Developing strong relationships with voluntary, statutory and specialist partner organisations
• Monitoring performance, budgets, data and service outcomes
• Producing reports for stakeholders and funders
• Supporting continuous service improvement and learning
• Participating in a paid management on-call rota

About you

You will be an experienced and resilient people manager with a professional background in supported housing, homelessness, addiction and recovery, social care or complex needs.

You will have experience of line management and team supervision, alongside the ability to manage competing priorities, risk and challenging situations. Knowledge of Psychologically Informed Practice and Trauma Informed Care is important, as are strong communication, partnership-working and report-writing skills.

Above all, you will be someone who can support and motivate both staff and clients while maintaining high standards of safety, accountability and service delivery.

About the organisation

You will be joining an established Sussex charity supporting people to overcome disadvantage and achieve greater independence.

Other roles you may have experience of could include Supported Housing Manager, Service Manager, Housing Services Manager, Recovery Services Manager, Homelessness Services Manager, Supported Accommodation Manager, Complex Needs Manager, Operations Manager or Social Care Manager.

Further Note: 

Using AI in your application

We recognise that AI tools such as ChatGPT, Copilot Chat and Gemini can be helpful when preparing an application. However, we want to hear about your experience and skills in your own words, so we ask that you minimise the use of AI.

Please provide clear, genuine examples of how your skills and experience meet the requirements of the role. The STAR model can be helpful when structuring your examples.

Applications are reviewed by at least two hiring managers and AI is not used to assess applications. Applications that rely heavily on AI can sound generic and make it difficult to understand your individual experience, so please make sure your application reflects you.

To identify new prospects (trusts, foundations, philanthropists, corporates) to support the development and strategic objectives of The Christie Charity.

To manage post-award impact and reporting requirements of The Christie Charity and work closely with the Grants Manager, who will focus primarily on the pre-award stage of the grant life cycle.

To source and share industry information across the Charity.

The role will be instrumental in both developing and expanding our prospect pipeline, identifying new opportunities and providing high-quality research materials to support our fundraising efforts.

WHY THE CHRISTIE CHARITY?

If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the Northwest, this role could be for you.

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation. This is an exciting time to join The Christie Charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.

We are an independent charity and everything we do is geared to supporting the renowned Christie hospital to ensure that cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide enhanced services over and above what the NHS funds.

The Christie Charity operates from the same campus as The Christie NHS Foundation Trust.

Pawsome Careers - Make Every Day Meaningful

Come and join us as a proactive and purpose‑led Dog Welfare Specialist and be part of something life‑changing - helping people with sight loss live the life they choose.

This is a highly visible and collaborative role requiring regular travel across Manchester, Lancashire, Cheshire, North Stafford, Cumbria and surrounding areas. You'll work closely with colleagues and stakeholders across a diverse geographical area, so flexibility and a willingness to undertake frequent, and occasionally daily, travel is essential. A regular weekly or twice-weekly presence at our Atherton site will also form an important part of the role, enabling effective teamwork, relationship building, and service delivery. Regular hands-on involvement with our dogs is a key aspect of the role, including organising on-site clinics, monitoring health and welfare, and supporting evidence-based welfare decision making. For this role you’ll be working 21 hours per week, worked 9am to 5pm, Monday, Tuesday and Friday.

As a Dog Welfare Specialist at Guide Dogs, you'll play a key role in ensuring our dogs receive the highest standards of care and welfare. Working closely with guide dog owners, volunteers, veterinary professionals and colleagues, you'll provide expert advice, assess welfare needs, interpret complex health information and support informed decisions that maximise canine health, wellbeing and quality of life. The Dog Welfare Specialist will be an expert in canine health and welfare, welfare assessment, veterinary case management and translating complex technical information into practical guidance for a wide range of stakeholders. Our Dog Welfare Specialists play a huge part in ensuring everything we do enables us to deliver on our purpose and exceed expectations.

Key Responsibilities

• As part of a regional team, assist in the operational delivery of all dog welfare services ensuring best practice.
• Collaborate with the Dog Triage and veterinary services teams to provide in person advice and practical support as appropriate to volunteers and clients within the designated geographical area.
• Adhering to prioritisation criteria carryout in-person welfare assessments, as directed by the Dog Welfare Operations Manager.
• Responsible for gaining all relevant veterinary information to support decisions on treatment plans. Consult with internal and external veterinary professionals and/or clients to identify the most appropriate course of action, maximise the dog's veterinary care and welfare.
• Interpret or clarify technical information to aid understanding for internal and external stakeholders.
• In collaboration with Guide Dog Service (GDS) colleagues, ensure all dogs allocated to the Dog Welfare Specialist, receive required health screens and investigations.

You

You'll have a proactive and solutions-focused approach to canine health and wellbeing, using your expertise to make informed decisions and support positive outcomes. You'll enjoy working in a collaborative and relationship-driven environment, partnering with colleagues, veterinary professionals, guide dog owners and volunteers, with a dedicated focus on delivering high standards of care and evidence-based decision making. You'll act with integrity and honesty in everything you do.

Skills and Competencies

• Vocational qualification specific to canine health and welfare to NVQ level 3 or equivalent.
• One of the following;

1.  2 ‘A’ levels (one of which must be a biological or social science subject) (QCF level 3 / SQCF levels 6-7)
2. OR equivalent qualifications, or experience.

• Able to meet the travel requirements of the role which involves transporting dogs. In the absence of a full valid UK Driving License, you will be expected to demonstrate how you will fulfil this aspect of the role via alternative means.
• Experience working with dogs within a professional environment, applying welfare-based decision making to support positive outcomes.
• Experience coaching, teaching, mentoring or supporting others to develop knowledge, skills or competence.
• Experience of dealing with complex canine health cases in a veterinary, rescue or welfare environment.
• Sound understanding of canine welfare principles and their practical application.
• Good knowledge of common canine health conditions, treatment options and ongoing management requirements.

Benefits

We wouldn’t be able to change the lives of people with sight loss without our people. That’s why it’s important for us to provide a variety of benefits that reward our colleagues in a way that suits them and recognises the hard work and contribution that they make.

• 26 days annual leave. After three years of continuous employment, this increases to 28 days plus bank holidays.
• Real Living Wage Employer
• Flex pot - equal to a proportion of your annual salary to use on our wide variety of flexible benefits
• The option to buy and sell annual leave
• Discounts and cash-back scheme
• Excellent pension scheme (We will match your pension contributions plus 2% up to a maximum of 9% employer contribution)
• And lots more!

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

Our Commitment to Diversity and Inclusion

Behind Every Guide Dog Is Someone Like You - We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

How to apply

When you are ready to apply, submit an online application form via this page.  Please note - If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier.  We cannot offer visa sponsorship at this time.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions, so please be prepared to write your answers to these questions.

If you choose to use AI tools to assist in completing your application, please use them appropriately.  We value authenticity. If you want to stand out, using a generic AI-generated response isn’t going to separate you from the crowd. This is your time to shine and showcase your unique skills, personality, and thought processes!  You can find our full statement on the use of AI to complete applications on our careers website.

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

Safer recruitment

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Are you qualified for BSL Level 6? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? An exciting opportunity has arisen for a part time Independent Advocate to join our Birmingham team. This role covers statutory advocacy services including Independent Mental Capacity Advocacy, Independent Mental Health Advocacy and Care Act Advocacy. The post will be home based working across Birmingham including providing advocacy support for the Deaf and hard of hearing people in care homes and on secure mental health hospital wards in our area.

As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.

You will need to have experience of working with Deaf people and providing BSL communication support. Due to this specific element of this role, a minimum proficiency of level 6 British Sign Language (BSL) is required.

Hours of Work: Part Time: hours to be agreed working between Monday to Friday 9am - 5pm

Location: Home based with travel across Birmingham and the surrounding area(Applicants should live within the Birmingham area/within reasonable travelling distance; have a full driver’s licence and access to their own transport, travel expenses will only be paid within the Birmingham border area.)

Salary: Starting salary to be agreed dependent on hours (£25,877.80 pro-rata)

Contract Type: Permanent

Independent Advocate Requirements:

• Strong communication and time management skills to successfully work remotely.
• Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable:

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults in the Community and also within secure Mental Health settings.
• Working knowledge of public and voluntary organisations.

Benefits:

• 25 days annual leave (pro-rata)+ Bank holiday (Rising to 30 days (pro-rata) after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service! Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 Community Leave Day per annum.
• Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
• Auto enrolment Pension plan
• Death in service cover.
• Bike to work scheme.
   

Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.

We provide a full induction, training and equipment including a laptop and mobile phone.  It is a contractual requirement that all advocates hold or are working towards an advocacy qualification.  The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ).  If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.

Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!

Interview Date: To be confirmed

An enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a member of the Disability confidence scheme, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

About us

The Runnymede Trust is the UK’s leading race equality think tank. We generate research to challenge racial inequality in Britain.

For more than 50 years, we have worked tirelessly to build a Britain in which we all belong. Proudly independent, we speak truth to power on race and racism without fear or favour. We are not swayed by political agenda, profit or popular opinion. We are authentic, led by an ethnically diverse team, and we draw from our lived experience and that of our wide and inclusive community and partnership networks.

The Role

We are seeking a talented and motivated People & Culture Manager to lead and develop Runnymede’s people function and help ensure colleagues have a positive, consistent and inclusive experience throughout their time at the organisation.

Reporting to the Director of Operations & Finance, you will provide practical HR advice and support to managers and staff, oversee key people processes and ensure our policies, systems and ways of working support Runnymede’s values, culture and operational needs.

This is a varied role covering people operations, recruitment, employee relations, performance, wellbeing and organisational culture. You will oversee the employee lifecycle from recruitment to exit, maintain and develop our people policies and employee handbook, coordinate payroll administration, and support initiatives that strengthen engagement, communication and collaboration across the organisation.

Who we’re looking for

You’ll be the right person for this role if you have strong experience across HR and people management, with the ability to provide practical and confident advice to managers and staff across a range of people matters.

You will bring sound knowledge of employment law and HR best practice, alongside strong organisational and communication skills. You’ll be comfortable managing employee relations matters, developing effective people processes and supporting managers to build their confidence and capability.

You’ll also have a genuine interest in creating positive workplace cultures, with a commitment to inclusion, wellbeing and staff engagement. You’ll thrive in a collaborative environment and be able to balance day-to-day people operations with longer-term organisational development.

How to apply

To apply please click the apply button below.

This will take you to our online recruitment platform, BeApplied, which is a platform that aims to facilitate an unbiased and inclusive hiring process.

On BeApplied you will be asked to upload your CV and answer some skill-based application questions instead of a traditional covering letter.

Runnymede Trust is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in research and policy making and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from Black, Asian and minority ethnic people; people with disabilities; people who identify as being LGTBQIA; people who have a mental health condition; and people who identify as working class now or in the past.

We are also aware that many highly capable prospective candidates nonetheless rule themselves out of work in think tanks because they underestimate their own ability to do the role. With this in mind, we strongly encourage applications from anyone who is prepared to learn and grow on the job and would like to stress that past experience of working in think tanks is not required.

Interview Schedule

Candidates will hear back about their application status on 30th of September, and interviews for shortlisted candidates will be conducted on w/c 5th of October.