Social Welfare Jobs

Join our dynamic team at Rosa, a values-driven organisation committed to gender equality, anti-racism and diversity.  Rosa is the only UK-wide funder of the women and girls sector. Our vision is of a society in which women and girls are safe, healthy and equal.

We are seeking an experienced Communications and Marketing Manager who has the energy, passion and enthusiasm for Rosa’s values, goals and beneficiaries. As a Communications and Marketing Manager, you will play a crucial role at Rosa, developing and delivering clear and compelling messaging about our work and impact. You will drive growth and engagement across our communications channels to support fundraising, build brand awareness and continue our crucial support to the women and girls’ sector. 

For more information about Rosa, the Communications and Marketing Manager role and how to apply, please read our recruitment pack. 

Applications will be accepted until the 14th January 2024.

Join our dynamic team at Rosa, a values-driven organisation committed to gender equality, anti-racism and diversity.  Rosa is the only UK-wide funder of the women and girls sector. Our vision is of a society in which women and girls are safe, healthy and equal.

We are looking for a dedicated Grants Officer to contribute to the delivery of our grantmaking programmes.  As a Grants Officer, you will be well-organised person, with excellent attention to detail and a can-do attitude. You will enjoy undertaking a variety of work from project work to administration, be comfortable working with others and will feel confident using IT applications and databases. If this sounds like you, we’d love to hear from you!

For more information about Rosa, the Grants Officer role and how to apply, please read our recruitment pack. 

Applications will be accepted until the 14th January 2024.

Join our dynamic team at Rosa, a values-driven organisation committed to gender equality, anti-racism and diversity.Rosa is the only UK-wide funder of the women and girls sector. Our vision is of a society in which women and girls are safe, healthy and equal.

We are seeking an experienced Grants Manager to deliver our grantmaking programmes and our capacity building work. You will help us deliver our research projects and will promote our work to a range of stakeholders.  As a Grants Manager at Rosa, you’ll be a natural team player with a genuine commitment to our values.  Your proactive mindset and initiative-taking ability will be crucial in managing grants efficiently.  You will be well organised, detail oriented and adept at balancing competing priorities. If you are passionate about making a difference and possess the skills we are looking for, we invite you to join our team!

For more information about Rosa, the Grants Manager role and how to apply, please read our recruitment pack.

Applications will be accepted until the 14th January 2024.

About Us 

Hibiscus Initiatives is a passionate, women-centred organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the criminal justice and immigration systems. As an organisation, we have distinct expertise in working with marginalised migrant women in prison and in the community, and with detainees from all genders in immigration removals centres. 

Our holistic and trauma informed approach makes a real and lasting impact on women's lives - particularly those who have experienced prisons, international and community resettlement and trafficking.

We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices so their experience is recognised by those making policy decisions. 

Hibiscus adopts anti-racist, anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular learning and development opportunities, wellbeing activities, clinical supervision, an Employee Assistance Program, critical illness and life assurance cover, and other benefits to support your wellbeing. 

About the Role 

We are recruiting for an experienced Community and Women’s Centre Manager to join our Community Team, which provides specialist, trauma-informed support to minoritized migrant women in the London area affected by immigration restrictions, the criminal justice system, and trafficking or modern slavery. 

The Community and Women’s Centre Manager will lead a team of project workers, overseeing all aspects of our community casework and managing the National Lottery funded Women’s Centre at Resource for London in Islington where we provide activities and support sessions. 

The post holder will work with the team to plan a programme of practical support, wellbeing and empowerment activities, and maintaining a safe, trauma-informed women-only environment and lead on monitoring and evaluation and reporting to funders. 

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010. 

Salary  
Salary Band C: £33 000 – £37 000 (FTE) 

*starting salary negotiable up to the mid-point of the band, depending on experience 

Team 
Community 

Duration  
Permanent 

Hours  
Full-time (4 days per week also considered) 

Location 
Hibiscus Head Office and Women’s Centre, Islington 

Flexibility to work from home 1 day per week 

Reporting to 
Head of Community and Criminal Justice Services 

About you 

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Our ideal candidate will have a minimum of 2 years’ management experience in providing casework support, programme development and/or centre management or coordination experience. 

The candidate will have an understanding of one of more of Hibiscus’ key work areas – criminal justice, immigration and migrants’ rights, racial justice, and/or gender-based violence/gender justice, with substantial knowledge of the needs of migrant women who have been involved in the criminal justice system, are affected by immigration restrictions, and those who are survivors of human trafficking 

This is a big role and we understand you may not have experience in all of the areas covered. Please indicate in your cover letter which areas of the job description you are already experienced in, and any where you would need further support and development. The successful candidate will also have scope to develop senior roles within the team to support with one or more areas of responsibility. 

Debt Caseworker for Vulnerable People x 2 

Citizens Advice New Forest has an exciting opportunity for two debt adviser to join its Hampshire wide Debt Advice project.  One role will support people living across East Hampshire and the other role across North Hampshire,  who are struggling to manage their debt and will be part of a team of four advisers covering the whole county.  The three year project, which is funded through the National Lottery and delivered in partnership with Citizens Advice Hampshire,  has been created to meet the increased demand as people deal with the cost of living.

We are looking for candidates who are:

• Passionate about helping vulnerable people living on low incomes

• A great adviser, able to come up with solutions and help vulnerable people get to grips with their finances.

• A good communicator and able to work with people struggling with their mental health.

The successful candidate would be expected to work a hybrid model of delivery - in an office environment, outreach sessions as well as home based. They would be expected to provide advice via omni-channels such as face to face, telephone and email. 

1 x Debt Case Workers based in North Hampshire - Basingstoke – working with vulnerable clients across the north of Hampshire

1 x Debt Case Workers based in East Hampshire - Bordan – working with vulnerable clients across the East of Hampshire

£25,200 per annum, depending on experience

37.5 hours per week, until end of December 2025, with possibility of extending

Part time also considered minimum 18 hours per week

These roles would suit a trained Debt or Benefit Adviser,  however we would also be keen to hear from candidates who have transferable skills and that would be willing to undergo training in debt advice.  So if you have experience of working with vulnerable clients and are interested in finding out more please get in touch. 

Applications will be considered on a rolling basis, but the closing date for this role is 2nd January 2023.

We value diversity, promote equality and welcome applications from all sections of the community.

We’re looking for someone who has experience of working across organisations to develop and share good practice, ideally with practical experience of the needs of carers. The ideal candidate will understand the wide range of issues impacting carers and the kind of solutions that can be used to address these barriers. You’ll be confident working with people from a diverse range of backgrounds, establishing partnerships, and offering constructive challenge to colleagues to ensure that services are always doing their best to be inclusive.

You will work for Healthwatch Islington but have access to space at the North London Mental Health Partnership. You will build on existing good practice to develop and implement a strategy for identifying, recording, and supporting carers status. This will support the North London Mental Health Partnership with ‘earlier intervention’ and prevention, supporting their staff to recognise the factors impacting on carers’ wellbeing, and where feasible, take steps to minimise these.

You’ll enjoy working as part of a team committed to improving health and care services and access for Islington residents. You may have lived experience of mental health need, of using mental health services and/or be from a minoritised community. More information about the role can be found in the Recruitment Pack attached.

We have an exciting opportunity for an experienced leader to join our organisation to oversee our in-prison and post-release rehabilitation programmes from development to delivery. Fine Cell Work (FCW) is looking for a Director of Programmes.  This is a critical role on our Senior Management Team, and we are especially keen to hear from those with experience in working in prison.

Our Purpose

Fine Cell Work is a rehabilitation charity and social enterprise that teaches prisoners and prison-leavers to make beautiful handmade products.  The making and selling of high quality needlework boosts their self-worth, instils self-discipline and fosters hope.  Our aim is for our stitchers to finish their sentences with work skills, money earned and saved, and the self-belief to not re-offend.  We also guide them towards training and support on release.  At the Fine Cell Works Hub in Battersea, we run our Open the Gate programme which provides work experience, formal training and employment to prison-leavers. 

The Role 

This is a critical role on Fine Cell Work’s Management Team.  You would be responsible for:

· The overall development and delivery of Fine Cell Work programmes in prisons, our Battersea workshop and the Open the Gate (OTG) post-release programme.

· Leading the Programmes Team (currently 4 FTE), providing strategic direction, management, and development to those responsible for prison programme, Open the Gate, and volunteer recruitment and engagement, as well as the Battersea workshop manager.

· Working with the Executive Director, support the delivery of our 5 year business plan.

· Embedding appropriate levels of evaluation, audit and process to support in-prison and post-release programme productivity, quality control, training, compliance and outcomes.

· In-prison programme

o Oversee the delivery of our prisoner training programmes

o Ensure we have effective SLAs in place with prisons and that the safety of volunteers, stitchers, staff and FCW is maintained.

o Identify and leverage best practices in delivering social enterprise in prison.

· Post-release programme (Open the Gate)

o Develop strong relationships and promote Open the Gate with probation, community rehabilitation and other 3rd sector organizations working with prisons leavers to build recruitment onto this post-release programme.

o Drive the move-on strategy for apprentices including mentoring and training workshops.

o Manage and sign off the risk assessments for OTG recruits

· Volunteers

o Oversee volunteer recruitment, training and engagement, ensuring that our volunteers are well managed and supported and that we comply with any legal responsibilities for working with volunteers.

o Review and oversee the development and delivery of policies, training and guidance materials for volunteers.

· Reviewing and upholding safeguarding, including delivery of safeguarding training, policies and procedures for staff, volunteers, and prison-leavers.

· Ensuring that the outcomes of the Open College Network accredited training meets both targets and funding requirements for cell groups and workshops, and that new modules are developed, registered and implemented.

· Such other duties as required by the charity from time to time.

The Person

We are a vibrant, energetic group of people who are passionate about our mission and care deeply about providing a working environment that is inclusive and supportive. 

We are looking for someone with the following experiences and qualities:

· Managing and delivering programmes ideally in prison, including on-going programme evaluation and improvement

· Influencing and negotiating with a wide variety of stakeholders

· In-service development, stakeholder analysis and business planning

· Managing and establishing controls for risk

· The confidence, dedication and charisma to lead, engage and motivate a team, and equally the ability to work as part of a team

· The flexibility to work in a charity with a national reach and a small team

Because of the nature of our work, any of the following would be desirable:

· Experience working with vulnerable adults, volunteers, and/or prisoners

· Previous role at a social enterprise

· Knowledge of the criminal justice and/or prison system

· Interest in needlework and textiles

· Experience with writing and implementing safeguarding procedures

This role is full time and based in our offices in Battersea, South London. Whilst we offer a supportive and flexible working environment, the successful candidate will need to be in the office full time (with occasional working from home).

Reports to: Executive Director

Direct Reports: 4

Holiday: 27 days annual leave p.a. plus bank holidays

Salary:  up to £55,000 dependant on experience

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. Please note, applications submitted without a covering letter will not be considered.

We are looking for a skilled leader who is passionate about giving an effective advice service to those most in need, and enjoys supporting team members to achieve good quality outcomes for people.  You will need to demonstrate that you can manage existing advice services, and have the drive to develop them, so we continue to be relevant to people living and working in East Herts.

The post-holder will have overall responsibility for the management of our core public advice service.  You will join the Senior Leadership Team, which works together to meet the organisation’s objectives, including improving client access to services, diversifying and increasing income and enhancing communication. You will lead the implementation of service improvements and changes, and strategic and operational plans, as well as supporting the development of new services and funding streams. 

All candidates are expected to have experience of working in the Citizens Advice service, and meet the competency requirements for an Advice Session Supervisor.

Above all, you will have a collaborative and inclusive approach, and a desire to work for an independent charity providing services to the local community.

Job Title: Consortium Project Manager– BrumEnergy (Local Energy Advice Demonstrator)

Salary: £42,521

Responsible to: Strategic Partnership Manager

Location: Hybrid working. Working hours divided between BVSC Offices (Livery Place, 35 Livery Street, Birmingham, B3 2PB) and home address, as agreed by BVSC

Hours of work: 35 hours per week (Full-time)

Contract Duration: Fixed Term until 31 March 2025

BrumEnergy (Local Energy Advice Demonstrator)

We are looking for a knowledgeable and enthusiastic individual, with strong leadership and project management skills to join us as Consortium Project Manager– BrumEnergy (Local Energy Advice Demonstrator).

Overview

BVSC is the primary infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise Sector (The Voluntary and Community Sector) in Birmingham.

We have recently secured funding from Midlands Net Zero Hub/ Department for Energy Security and Net Zero for a Local Energy Advice Demonstrator Project, supporting Birmingham’s citizens through the provision of advice and guidance on home energy efficiency measures.

BVSC is the lead partner and responsible for managing a small partnership comprised of local partners. This will provide for better support and co-ordination of the project across the city.

This role will involve managing our project on a day-to-day basis on behalf of BVSC and the Consortium.

Individual Consortium member organisations will also have their own individual project managers; it is the Consortium Project Manager’s role to ensure that the Consortium as a whole produces the project requirements according to time, cost, quality, scope, risk and benefits  - and ultimately to benefit the residents of Birmingham City.

Purpose of the Role

• Developing Internal & Consortium Communications
• Financial and Contract Management
• Meeting & Events Management
• Stakeholder Engagement
• Developing & Delivering Project Communications Strategy
• Delivering Project Management Records & Reporting
• Research and Learning
• Supporting Project Board and Team
• Recruitment of Project Team
• Administration Oversight

Please see job description for a full description of the role, and the employee specification you will need to refer to in your covering letter.

Working for BVSC

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions

• 35 hour working week 
• 29 days annual leave + bank holidays a year 
• 5% pension contribution 
• 3.5 times salary Death in service benefit
• BVSC is a Living Wage Employer

Work-life balance 

• Hybrid working, allowing staff to divide their working hours between our city centre office and their home 
• Flexible working arrangements available for staff 
• A flextime system is in place for staff 
• We offer up to 7 days paid leave per year for undertaking voluntary work or public duties 
• We provide generous maternity and paternity pay 

Staff development

• We support staff to undertake training and development, providing funding and time off for study 

Values based approach

• We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals 

Wellbeing

• We offer free access to a range of wellbeing platforms 
• BVSC offers all employees a suite of wellbeing support 

We are looking for candidates that can demonstrate the following BVSC organisational values: 

Commitment: Making a positive difference through passion, innovation and social action 

Collaboration: Connecting people and organisations to work together to improve lives 

Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham 

Integrity: Building trust through delivering excellent outcomes 

We are committed to diversity and inclusion and believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. 

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC. 

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.  

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.

Closing date for applications – Wednesday 10th January 2024 at 10am.

Interviews to take place – Monday 22nd January 2024.

Interview Details

Interviews for this post will be held on Monday 22nd January 2024.

Please note there will be two parts to the interview process:

A face to face values based interview: A panel of two trained values interviewers from across the organisation will ask you two questions based on the BVSC values of Commitment, Collaboration, Inclusion and Integrity. Values based interview questions are structured to encourage the candidate to reflect on their process, motivation, learning, and outcomes. We expect this part of the interview to last for 20 minutes.

Face to face competency interview: The competency interview will consist of a series of questions structured to encourage the candidate to discuss their skills and experience relevant to the role. We expect this part of the interview to last for 45 minutes.

Interview Documentation

Candidates invited to interview will be required to provide proof of eligibility for employment (for example a document which confirms your NI number).

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Secondments will be considered.

Location: Our offices at Wesley Memorial Hall in central Oxford and outreach locations around Oxforrd

Are you an experienced Outreach Generalist Adviser ready to make a real impact on people's lives? By joining Citizens Advice Oxford, you can. We are committed to helping people find a way forward, whoever they are and whatever their problem.

With a generous holiday allowance, 5% employer pension contributions, and Employee Assistance Program, not to mention an amazing and supportive team of experienced and dedicated colleagues, Citizens Advice Oxford is a great place to work if you want to use your skills to make a real difference. 

This role is funded by the National Lottery Community Fund to meet the advice needs of Oxford residents, especially those who are unable to access online, telephone or email advice. You will work from our outreach venues across Oxford city, providing face-to-face information and advice to clients who might not be able to reach us through our telephone and email channels. At the outreaches, you will provide generalist advice, including benefit checks and debt assessments, to drop in clients, by telephone/email, and by appointment.

Your work will directly impact the lives of local residents, helping them navigate challenging situations and find the solutions they need. You'll use your empathetic listening skills to understand our clients' problems and help them set their priorities. Our powerful information systems will be at your disposal to find, interpret, and share vital information, ensuring our clients can make informed decisions, and our experienced team will give you the support you need to help our clients find a way forward. 

You should have recent experience of giving advice in an advice setting, such as a Citizens Advice office or other welfare rights organisation. For more information, click on the links to the Job Pack and Guidance notes below, and click on the apply button to be redirected to our website. 

• Holiday: 28 days per annum pro-rata and bank holidays pro-rata
• Pension: 5% employer pension contribution

Closing date for applications: Tuesday 2nd January 2024 at 9am

Package

6 Month FTC. Part Time, 21 hours per week. 28 days annual leave plus bank holidays pro rata, Pension with Double Matched Employer Contributions up to 14%, retail discounts and savings, training and development opportunities.

Are you an Employee Relations Advisor looking for a new Contract role to start the New Year?  

We are looking for an Employee Relations Advisor to join our People and Organisational Development team on a part time, fixed term basis until June 2024.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As one of our Employee Relations Advisors, you will assist the People Managers across RBL in maintaining effective working relationships and getting the best out of their teams. In this contract role, you will also be the lead for Managing Attendance within the care sector of the organisation and the development of data and insight from the Employee Relations Team

Working as part of a shared service centre team, some key responsibilities will include:

• Developing and producing monthly reports for stakeholders
• Dealing with employee relations cases, such as disciplinary, OH reports, D&I matters, grievances and appeals according to best practice, providing high quality written outcomes within SLAs
• Overseeing all people practices ensuring they are legally compliant
• Dealing with disputes appropriately and ensuring managers are upskilled to deal with people in a fair and effective manner, providing coaching and training as required
• Supporting the wider People and Culture and Organisation Development team with key projects and activities

Having experience of using data to drive organisational improvement and knowledge of ER policies and legislation is key. Experience or knowledge within Care Sector Services would be desirable.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts. You will be expected to travel regularly in the course of your work.

You will be contracted to your home address, where you will be expected to work - using our collaboration tools - when not travelling.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date:  Tuesday 2nd January

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact us.

Hybrid – Remote and Office based, flexible options available across Liverpool, St Helens and Warrington

Full time and Part Time roles available

About the role

Citizens Advice Liverpool in partnership with Citizens Advice St Helens and Citizens Advice Warrington are delivering a Welfare Benefits, Debt and Budgeting Advisory Service to Torus Housing tenants.

The Money Advice Caseworker is responsible for delivering a comprehensive Debt and Budgeting Advisory Service to individuals and families facing financial difficulties. The Caseworker will provide expert advice and guidance to clients in managing their debts through complex debt casework, covering priority and nonpriority debt advice, options and insolvency solutions. To excel against targets in the provision of an effective supported Money Advice debt casework service that is compliant against quality standards including the MaPS quality of advice framework and is essential that the correct candidate is a qualified MaPS accredited Money Advice Caseworker ; ensuring that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool and partners

We offer comprehensive training so if you don’t meet all the person specification but have some advice work experience and knowledge of debt advice, we still encourage you to apply.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

As well as a competitive salary CAL also provides access to:

• 27 days annual leave plus bank holidays
• Hybrid Working Scheme
• Interest free travel loans
• Employee Assistance Programme
• Pension Scheme
• Cycle to Work Scheme
• Lifestyles Gym Membership (20% corporate discount)
• Enhanced maternity, paternity and adoption leave pay

Closing Date: 17th January 2024

Interview Date: 24th January 2024

About us

Our purpose is simple, to save lives at sea. Since the 19th century, our crews have been risking their lives to save those who are in danger of drowning. The Engagement team saves lives at sea by knowing, recognising, supporting and empowering every one of our amazing volunteers in our coastal and inland communities, delivering a strong and robust fundraising portfolio that recruits new supporters and engages them through a supporter-centric journey to become a dedicated ‘one crew’ member and ultimately a legacy pledger.

Some of the benefits

• Flexible working
• 26 days’ annual leave plus Bank Holidays
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance
• Health and dental cash plan option

About you

Do you love leading and inspiring staff and volunteer teams to engage supporters in the community? Perhaps you have worked in a variety of fundraising leadership roles in areas such as community fundraising, charity retail and/or partnerships in other charities/organisations? Maybe you have been a Head of Fundraising in a local charity? If yes is the answer to any of these questions, then the Regional Engagement Lead could be the role for you.

To be considered for this role, you will need:

• Significant leadership experience of engaging supporters, volunteers or the general public in order to generate funds.
• Experience in working in a matrix-style management organisation with the ability to react quickly to an ever-changing engagement environment.
• A high degree of flexibility to achieve your regional strategy and to travel throughout the region at short notice.
• Extensive people leadership experience is vital, ideally in leading field-based teams in a collaborative environment, as well as experience of being part of a senior leadership team.
• Proven ability to create, deliver and continually review a regional engagement or fundraising strategy and plan to deliver income targets, appropriately manage expenditure, increase engagement, increase supporter conversions, deepen relationships, and diversify income streams for our fundraising, retail and visitable assets.
• A valid driving licence.

Your role

As Regional Engagement Lead, you will cover the North and East region from Berwick-upon-Tweed to Burnham-on-Crouch, including inland areas from Northumberland, Yorkshire, and the East Midlands down to Buckinghamshire and Essex. Applicants must live within the region.

This role will suit someone who has an expanse of fundraising and leadership experience, as the job will involve overseeing the region’s community branches, shops, regional partnerships, visits delivery plans, and matrix oversight of other fundraising functions in the region.

This role saves lives at sea by inspiring and motivating a team of supporter-focused professionals who deliver fantastic experiences and respond to volunteer needs in order to secure the vital income that powers our lifesaving delivery.

As part of the Regional Leadership Team, you will provide leadership, guidance, and direction to ensure your region delivers its core service in a safe, efficient, and effective manner.

In this role, you will be responsible for and accountable for ensuring that the RNLI is the ‘most loved and best supported’ charity and for the achievement of the income target in your region. You will ensure that our supporters, donors, volunteers, and the public have a great experience and feel valued whenever they interact with us so that they join us, stay with us, advocate for us and feel part of the RNLI family. This will mean that your region has enough funds, supporters, and volunteers to keep the RNLI afloat for the future.

For further details, please visit our jobs page and click on the 'apply now' button to submit an application!

Closing date: 7 January 2024.
First-stage assessment day: 16 & 17 January 2024.
Second interviews: 30 January 2024.

The RNLI is committed to safeguarding and ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach to proven incidents of bullying, abuse, harassment or exploitation. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales, DBS check; Scotland, Disclosure Scotland PVG; Northern Ireland, Access NI; Republic of Ireland, Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Job Title: National Domestic Abuse Helpline Volunteer

Location: Home-based 

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

We are recruiting 20 *female Helpline Volunteers to support our National Domestic Abuse Helpline Team in providing high-quality, empowering, emotional and practical support, to predominantly women survivors of domestic abuse, but also their friends, family members, and other service professionals through our services.

Initial training for this Helpline Volunteer role will be focussed on how to provide support to those using our Live Chat Service.Additional training in our telephone and email services will be available to successful applicants after 3 months of commitment in this role.

Our volunteers are essential in supporting us to meet the demand for the Helpline services and are an important part of the Helpline Team. This is a stimulating role that offers positive challenges and rewards to the right applicants.

Benefits

All successful applicants undergo an extensive Induction Training and Shadowing Programme, where you will learn about how to effectively support the women who contact our service. This training is mandatory to the role.

After 3 months, you will be offered the opportunity for further training to support other National Domestic Abuse Helpline services, namely those provided by email and telephone. Helpline Volunteers are also eligible for other Volunteer Learning and Development opportunities available throughout the year.

Our passionate and experienced Helpline Staff are always available to support you while you are on your shift with any questions you may have and you will also have regular supervisions and catch ups with the Volunteer Coordinator. We also ensure we recognise our volunteers’ contribution with celebration events throughout the year.