Social welfare jobs

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
• An understanding of the main enquiry issues involved in assessing clients' problems
• Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Thursday 23 April 2026

Interviews: Tuesday 28 April 2026

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Mentor

Location: Royal Borough of Kensington and Chelsea (RBKC). Please note that this service has no step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week on a rota Monday to Sunday and will include bank holiday working, hours will range between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work outside these hours as per service and resident requirements. 

About the Role

Our residents in this service have experienced long-term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to gain support for them make a change to enable greater independence and recovery.

In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals. 

Some Key Responsibilities Include:

• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings.
• Support residents to achieve their desired goals/outcomes in various ways.
• Empower residents to make decisions to take control over their lives, by creating an enabling environment.
• Supporting residents to build independence and progress in their healing through engaging activities, from movie nights and arts and crafts to brunch club and fully funded day trips.
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary.
• Keep support plans updated on our online portals as appropriate.
• Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.

About You

We're looking for someone who has a true passion for what we do as an organisation, and particularly in supporting those who have faced homelessness and may have other complex needs. Our residents needs are at the forefront of service delivery, so someone who can build trusting professional relationships is key. You will be adaptable, proactive, and able to use your initiative to resolve challenges. You will be able to work within a team, and have previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, putting their needs first for the team to be able to deliver support to their needs. 

What are we looking for:

• Understanding of the needs of those who have faced homelessness and have various complex needs including mental health, substance use, and alcohol dependency
• Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Recovery Worker

Location: Based within Croydon. Please be kindly aware there is no step-free access at this location or at some of our other sites. The building is approximately a 10 minute walk from East Croydon Station.

Salary: £27,000

Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work bank holidays and outside these hours in line with the needs of the service and residents.

About the Role

We’re hiring a Recovery Worker to join our Croydon team, a 24/7, 27 bed residential service providing support to people with forensic mental health needs, complex needs, and dual diagnosis. You’ll provide person centred support to help residents overcome challenges and achieve their goals through tailored support plans, activities and partnership working. The service offers psychologically informed housing and resettlement support as part of our wider forensic mental health step down services.

As a Recovery Worker, you will contribute to successfully rehabilitating and reintegrating our residents and participants back into the community. Providing pathways, support and appropriate interventions that will enable successful resettlements and work with internal and external partners and agencies to achieve desired outcomes. You’ll play a vital role in residents’ rehabilitation and reintegration, ensuring the service runs smoothly through welfare checks, resident support, administrative tasks, and clear handovers with day staff and managers.

Key Responsibilities Include:

• Support residents who may be facing challenges with forensic mental health with additional needs
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Ensure the safety and wellbeing of residents at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
• Support residents with taking their correct medication as required
• Keeping support plans up to date using our online portal
• Maintain accurate and up to date risk assessments for each resident, ensuring risks are reviewed regularly and adjustments are made promptly as their needs change
• Deliver weekly keywork sessions with allocated residents, directly supporting their recovery by setting SMART goals and monitoring progress to help them move forward confidently and safely

About You

We're looking for someone who has a genuine passion for supporting people who may have complex needs which includes forensic mental health. You will be able to build professional and trusting rapport with others, and work towards achieving positive outcomes, using a flexible and adaptable approach that recognises each individual’s unique and varied support needs. You will be motivated to help people overcome personal barriers and make a real difference to their lives, finding fulfilment in a role driven by a genuine commitment to supporting others. You will be able to remain calm, flexible, and positive when responding to challenging situations, and be motivated to support people to build resilience and independence. Experience in mental health or support work is desirable but not essential, as full training will be provided.

• Experience working with people with forensic mental health and complex needs, ideally in mental health and residential setting
• Experience working with people with complex backgrounds, including ex-offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion to our residents, and different challenges they face
• IT Proficiency, ability to learn new software programs, basic Microsoft experience
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Cultural awareness, Self awareness, and ability to identify personal growth areas and take feedback
• Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

The International department of World Horse Welfare is responsible for implementing the organisation’s strategy in Lower and Middle Income countries and aims to improve the welfare of as many working equids as possible. An important part of the strategy is to increase the size and scope of the international programme.

We are seeking an International Programme Officer to join the team and support and develop the community-based projects that underpin the charity’s presence in developing countries. As the organisation begins to work more closely with the human development sector and raise its profile at government and institutional levels, this role will be influential in developing relationships and seeking funding opportunities to support the expansion of World Horse Welfare’s overseas activities.

This is a UK-based remote position. Candidates must be resident in the UK, have the legal right to work in the UK, and be able to travel internationally when required.

Key responsibilities include:

• Liaison: Staying informed on the development sector and identifying potential opportunities to work with other organisations or donors. Reporting to the department and partners on programme matters and initiatives.
• Influencing: Represent World Horse Welfare with key stakeholders in project countries, including local and national government, academic institutions, official bodies, such as OIE and FAO, other human development institutions including EC, local organisations and the private sector.
• Management: Manage and support local partner organisations, regional coordinators, consultants and professional volunteers.
• Project Management: Support our partner organisations in the design and management of projects in designated countries including budgeting, financial management and the implementation of monitoring and evaluation systems.
• Fundraising: Identify funding opportunities relevant to project countries and support local partner organisations to submit funding applications.
• Knowledge: Increase and share learning about project countries concerning working equids, animal welfare and the human development sector.

About you:
You will have experience in monitoring projects, managing budgets and working with diverse stakeholders in varied cultural contexts. You can identify practical, locally appropriate solutions and manage complex or remote operations effectively. Skilled in project planning, communications and using digital tools, you also work flexibly, can travel independently when needed, and bring a respected, values-led approach aligned with our mission. Knowledge of equine health and welfare and experience in handling and husbandry is desirable.

What we offer:

• Pension scheme with enhanced employer contributions up to 8%, rising to 12% with length of service.
• Employee health cash plan to cover expenses such as dental, optical, physiotherapy, etc.
• 20 days holiday pro rata increasing to 25 days with service, plus bank holidays and a shutdown between Christmas and new year.
• Paid employee sickness absence scheme and compassionate leave.
• Life assurance scheme of 4x annual salary.

Practitioner Psychologist

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Practitioner Psychologist

Location: Based in Croydon. Unfortunately this service does not have step free access.

Salary: £60,000 (Full Time Equivalent) 

NHS Equivalent Band: 8A

Shift Pattern: 22.5 hours per week, Monday to Friday working between 09:00 - 17:00, although some flexibility may be required at times with service needs. Working days can be agreed upon next stages of the interview process. 

About the Role

We're looking for an experienced Registered Practitioner Psychologist with a background in clinical psychology to join our team in Croydon. The service offers a psychologically informed environment across four sites, providing low to high support forensic mental health services to our residents with forensic mental health needs, complex conditions, and dual diagnosis. In this role, you will drive the delivery of evidence based psychological assessments and interventions aimed at the rehabilitation and reintegration of our residents into the communities. This is a creative, evolving, and impactful role which works closely with our Group Psychological Lead and wider teams to provide support to staff and at times residents to support in providing a streamlined and psychologically informed service.

Key Responsibilities include: 

• Provide advice, guidance, and support to the team with supporting our residents to overcome personal challenges and create a supportive environment
• Advise and streamline best practices, and enhance the overall skills and expertise of the team to deliver high quality care and support
• Provide clinical supervision to the team
• Provide highly specialised psychological assessments for our residents with mental health and complex needs
• Exercise full clinical responsibility for residents psychological care as a care coordinator within a multidisciplinary team
• Formulate and implement plans for various therapy routes and management of assessing mental health conditions based upon appropriate conceptual frameworks and evidence-based practices

About You

We're looking for someone who is a self-starter, able to proactively encourage, take leadership and ownership for creating a psychologically informed environment. You will be able to communicate highly complex and sensitive information effectively within the organisation and with external partners, collaborating with external stakeholders regularly in a multidisciplinary approach. You will be able to utilise your own expertise and support in empowering the wider team to enhance their skills to deliver a service which is supportive, safe, and in line with best practice for the organisation and external regulatory bodies. 

• HCPC Registration is essential
• Post-graduate doctoral level training as a Registered Practitioner Psychologist including models of psychopathology, clinical psychometrics, and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology
• Previous experience working as a qualified clinical and/or forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector we run our services in
• Ability to teach, train, consult, and deliver clinical supervision
• Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
• Ability to understand and apply safeguarding protocols as they arise
• Ability and willingness to show flexibility in working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

The Senior Advice Worker – SEND will be the specialist and subject expert in Special Educational Needs and Disabilities and kinship care. You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role.

You will often be supporting kinship carers in high crisis. It will be part of your job to calm a situation quickly and support people to communicate what they need so you can provide personalised in-depth advice.

You’ll provide advice by phone, video calls and email, but you’ll also need to be able to respond to text, WhatsApp and online chat and other channels as we develop the service.

You’ll specialise in providing advice and information to enable kinship carers to support children with SEND needs, including speech, language and communication difficulties, social, emotional and mental health challenges, specific learning difficulties, and autism.

This will include advice and casework to support kinship carers to navigate the education system, understand Education, Health and Care Plan processes and access support from schools, children’s services and CAMHS.

As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.

Key responsibilities include:

• Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
• Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to welfare benefits, local authority allowances, support from children’s services, relevant legal orders, sources of educational, parenting and legal support and other issues that may be required.
• Assess vulnerability and risk to prioritise and respond to kinship carers’ issues in a timely manner.
• Research individual cases and identify possible courses of action.
• Address all safeguarding concerns in line with policy.
• Facilitate access to our advice service for people with diverse needs, e.g. by using appropriate translation services or assistive technology.
• Adapt communication style to respond appropriately to differing needs.
• Provide advice in a format that is manageable and understandable for the individual kinship carer.
• Apply agreed Kinship models of practice as appropriate, e.g. taking a trauma-informed approach.
• Provide specialist advice and casework on SEND-related issues. This may involve:
  • providing additional advice or support to enable a client to take action
  • undertaking follow-up action on behalf of the client to move the case on, e.g. negotiating with third parties
  • taking on complex casework to pursue significant outcomes for the client or strategic impact for all kinship carers

• Proactively update colleagues across Kinship on relevant updates in the SEND landscape, providing guidance to teams.

• Work closely with training colleagues to develop, create and occasionally lead training sessions to support kinship carers to navigate the SEND system.

Essential requirements include:

• Minimum of 2 years’ recent experience of delivering in-depth advice work on complex social welfare legal issues (e.g. benefits, housing, education or social care) to members of the public.

• Experience of giving both telephone and written advice.

• Either significant knowledge of and expertise in the SEND system and SEND-related issues, with the ability to develop expertise in kinship care advice; or, Significant knowledge of and expertise in kinship care advice, with substantial knowledge of SEND-related advice issues and the ability to become an expert in SEND advice for kinship carers.

• A demonstrable knowledge of relevant sources of advice and information. 

• Knowledge and evidence of good understanding of safeguarding issues and good practice.

• Proven understanding of the importance of confidentiality and a non-judgmental approach.

• Experience and confidence in development of resources

• Experience of effective management and supervision of staff, projects and/or services.

• Experience using Case Management Systems and/or Customer Relationship Management (CRM) platforms.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

Key dates:

• Application deadline: Monday 20 April 2026, 12pm
• First interview: w/c 4 May 2026 (online)
• Second interview: w/c 11 May 2026 (if required)

How to apply:

Please apply for the role of Senior Advice Worker - SEND by sending a CV and answering the questions below. The deadline is 12pm on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

Please provide a cover letter answering the following 4 questions (up to 250 words per answer):

1. Give an overview of how your experience, qualifications and training equip you for the role of Senior Advice Worker - SEND.
2. Explain why you want to work for Kinship.
3. What are the key skills and personal attributes that you would bring to the role?
4. What do you see as the most significant advice issues confronting kinship families navigating the SEND system?

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Gateway is a vibrant and powerful place of worship, offering a wide range of opportunities to grow in faith and build meaningful relationships. From dynamic Sunday services to midweek groups, youth events, men’s and women’s ministries, and young adults gatherings, there is something for everyone. We are passionate about being a church that serves and supports the whole family.

We are seeking a Social Media and Video Content Creator to help shape and communicate the heart and vision of Gateway Christian Centre through high-quality digital broadcast content.

This role involves working closely with Gateway’s Comms Associate Lead and senior leadership, helping to communicate events and campaigns, as well as the vision, ministry and ‘voice’ of Gateway church and campuses; through high-quality digital, broadcast and print content. 

Ready for something new?

We are looking for people with great energy and motivation to join our Short Breaks service which offers a chance for young people with an additional need/ disability to have fun and a break from daily routines, and helps families to enjoy quality time, local activities, and connections with others.

2 x CYP Coordinator- Short Breaks- 30 hours- Ashford and Swale, Canterbury and Thanet

Our holiday and weekend activities give parents and carers a break while providing participants a safe, welcoming space to have fun and receive the care they need. Our coordinators plan, arrange and deliver a programme of activities shaped around the needs of the young people, making the most of local opportunities, from heritage sites and outdoor adventures, to sports, arts and crafts, cooking, and team challenges. These sessions help children build friendships, grow in confidence, and express themselves in a fun, supportive space.

1 x CYP Coordinator- Short Breaks Family Days- 30 hours- Kent wide

Family days bring families together to create special memories and enjoy time with others who share similar experiences. The coordinator develops and facilitates activity days which involve the whole family and provide opportunities to build friendships and connections with others. Activities take place at outdoor centres, local heritage sites and museums, as well as organised beach days and community centre-based workshops and activities.

Applicants should have relevant experience of working or volunteering with children and young people in education, health or social care, and have exceptional organisation and communication skills. 

The roles are 30 hours per week, working Wednesday to Saturday. In school holiday periods, more activities take place on weekdays (instead of Saturdays), so flexibility is needed.

It’s essential that applicants have their own car and are willing to drive a minibus (full training provided). 

Do a job that is amazing! 

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Carers leave

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Job Title: Housing Support Worker

Location: Brent. Step‑free access is available at our main office. However, due to the nature of the role, you may be required to visit homes and other buildings that do not provide step‑free access

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Friday on a rota which can range between 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to work outside these hours dependent on service and participant requirements. 

About the Role

We're hiring a Housing Support Worker to join our floating support service which is based in Brent. The service supports adults who have been or are at risk of homelessness, have experienced social exclusion, have previous criminal convictions, suffer with their mental health, and substance misuse, and/or could have a learning disability. You will support participants on their journey towards recovery, reablement, and independence, all within a compassionate, trauma informed environment.

In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! 

Key Responsibilities Include:

• Support participants will all aspects of their housing needs to support them ensure sustainable housing.
• Co-create tailored support plans which are centred towards the participants needs.
• Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.
• Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
• Complete safeguarding and other referrals where required.

About You

This role is ideal for someone who has a real passion towards helping others to achieve greater independence. You will thrive in a person centred environment with real compassion and a non judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have:

• Understanding of the housing support needs that people with multiple, and complex needs face
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

About The Refugee Council

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

We have offices across the UK where our Services teams provide support to refugees at local level.

Inclusion and Accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Our Values

Our values underpin everything we do: 

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform. 
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country. 
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Social Media & Stories Manager provides organisational leadership for the Refugee Council’s social media and storytelling function, ensuring that digital communications inspire action, shift public attitudes, and amplify the voices of people with lived experience. The postholder combines strategic oversight with hands-on delivery, shaping the organisation’s online presence and setting standards for ethical, authentic, and impactful content across all channels.

This pivotal role drives the long-term communications strategy by embedding insight-led digital practice, leading cross-organisational collaboration, and ensuring that storytelling is consistent, inclusive, and aligned with brand values. By influencing public narratives on asylum and refugees, growing reach and engagement, and safeguarding the integrity of lived-experience stories, the postholder provides assurance to senior leaders and trustees that the Refugee Council’s digital presence is future-focused, reputationally robust, and central to achieving organisational goals.

Hours: 35 hours per week.

Location: Hybrid working with 2 days in Stratford, London.

Staff Benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 15 April 2026.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Night Support Coach

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Night Support Coach 

Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.

About the Role

We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in helping residents who have recently left prison settle into our residential setting and take positive steps toward reintegrating into the community. You will work closely with residents to create tailored support plans that reflect their individual needs and help them move toward successful rehabilitation. By identifying each resident’s needs, goals and skills, you will support and motivate them to achieve their potential. The service is committed to focus on public protection and effective risk management.

Some Key Responsibilities Include:

• Protecting and promoting the safety and wellbeing of residents and participants at all times.
• Engaging with residents throughout the night to ensure they are meeting their license conditions. This includes planning activities such as movie nights, game nights, and other suitable events to keep them involved and motivated.
• Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We are seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:

• Understanding the housing and social challenges faced by people with multiple and complex needs.
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

About Us 

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities -

To work as part of a team to provide emotional and practical support to women and children affected by violence and abuse through our Early Intervention hub and helpline service.

Specific community language posts are also available for this role. Please indicate in the supporting evidence if you would be interested in the language post.

Experience Required -

Providing practical and emotional support to women and children affected by domestic violence 

Offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc. 

Developing and maintaining effective working relationships with external agencies 

Working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults 

Benefits

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website. 

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Wednesday 6th May. Interviews will take place weeks commencing 18th May.

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

About Us 

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities -

To plan and implement high quality support and advocacy services for women affected by domestic violence who are deemed as being high risk.

To work within a multi-agency framework to ensure the safety of women is prioritised.

Experience Required- 

Providing practical and emotional support to women and children affected by domestic violence. 

Offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc. 

Developing and maintaining effective working relationships with external agencies 

Working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults. 

Benefits

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website. 

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Wednesday 6th May. Interviews will take place weeks commencing 18th May.