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About the Giving Directorate and Net Zero Carbon Programme
The Church of England ministers to every community in England, and our mission and ministry is sustained and expanded through a culture of generous giving.
The Giving Directorate plays a vital role in equipping dioceses, parishes, and clergy with the tools and confidence to encourage generosity. Through strategic leadership, innovative resources, and collaborative partnerships, we aim to inspire giving that enables the Church to flourish in every community. We lead major funded projects that strengthen giving across the Church, ensuring that generosity is central to mission and ministry.
The Giving Directorate has four teams: Innovation & Insight (leading on innovations, the parish share project, data analysis and marketing); Parish Giving Scheme (giving mechanisms and technology); NZC Fundraising (including policy, philanthropy and gifts in wills) and Learning & Development (delivering training, mentoring, and equipping clergy and diocesan giving advisors, national and regional conferences, and developing online learning resources for parishes).
You will sit within the Net Zero Carbon Fundraising team which leads the strategy to coordinate and support the plans being developed by our dioceses, churches, cathedrals, schools, and departments to secure the significant additional funding needed to decarbonise the Church of England.
What you'll be doing
Legacies have historically played a transformative role for the Church of England - sustaining parish ministry, helping deliver the 30,000+ community projects run by parishes every year, conserving historic buildings and enabling important work for the future, including Net Zero Carbon projects. There is significant untapped potential for legacy giving to make an even bigger difference to our work, but awareness is uneven, and local church leaders often lack the training and resources to talk confidently about gifts in wills.
As the Gifts in Wills Manager, you will lead an ambitious new legacy programme to significantly expand the support and resources available for all parts of the Church of England to effectively encourage legacy giving. This will include creating new legacy giving resources that can be used by parishes, cathedrals and Dioceses as well as new training for local parish volunteers, clergy and senior leaders.
Gifts in wills have the potential for significantly enhancing the work of the church in caring for God's creation, being the culmination of a person's lifetime of commitment and care for the church and God's creation. The role will include specifically looking to develop NZC cases for support as a way to encourage gifts in wills, through linking the ongoing and perpetual care of God's creation with the long term impact of gifts in wills.
Through your work you will create a culture shift where legacy giving is demystified to become a natural part of Christian discipleship. The increased number and generosity of legacy gifts pledged and received will make a long-lasting impact on the financial ability of parishes, cathedrals, and dioceses to fund their ministry and social impact in the communities they serve.
Key Relationships: Head of Net Zero Carbon Fundraising, Deputy Director (Learning and Development), Regional Giving Advisors, Head of Resources & Insights, Diocesan Giving Advisors, NCIs Legal Team, Farewill, Christian Aid.
This is a fixed-term contract role for three years, and interviews will take place week commencing 27 April.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
Key responsibilities include:
Co-facilitate professional, high-quality training to kinship carers in England.
Ensure training is accessible, inclusive, and adapted to meet the diverse needs of participants.
Meet training KPIs, including participants reporting they feel better supported (90%) and have increased understanding of the subject (80%).
Contribute to the continuous development of training resources using insights, data, and feedback from kinship carers.
Maintain a consistent and engaging approach across all training experiences.
Use Salesforce effectively as the case management system to support training delivery, learning, and evaluation.
Demonstrate confident and frictionless use of Zoom, including breakout rooms and interactive tools, to deliver engaging online training sessions.
Actively support and contribute to a high-performing, inclusive, and supportive team environment.
Essential knowledge, abilities, skills and experience includes:
Substantial experience delivering engaging online and in-person training and workshops for diverse audiences.
Proven experience in professional facilitation using a range of techniques to engage participants.
Demonstrable expertise using Zoom (including breakout rooms and tools) and PowerPoint to deliver high-quality training.
Experience managing challenging or sensitive situations during training while maintaining clear boundaries.
Proven ability to deliver training that achieves measurable impact and learning outcomes.
Demonstrated use of a non-judgemental approach reflected in both language and behaviour.
Excellent written, verbal, and visual communication skills with high attention to detail.
Ability to collaborate effectively and work innovatively to achieve positive outcomes for kinship carers.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Key dates:
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
How to apply
Please apply via CharityJob by attaching your CV and a covering letter, and responding to the following four questions (max 250 words per answe):
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Role: Brand Manager
Location: London and Staffordshire – with choice of where to be based
Contract Type: Fixed term – 14 to 16 months
Hours: 35 hours, full time
Salary: £38,684 to £41,820 per annum (£43,136 to £46,272 per annum if London based)
This is not a “business as usual” brand role. It’s a rare chance to take something truly important and reshape how it’s seen, felt and experienced by thousands of visitors every year. We’re embarking on a full rebrand of a unique national site, bringing it into alignment with one of the UK’s most recognisable and respected brands. As Brand Manager, you’ll be at the centre of that transformation owning the journey from concept through to reality and making sure every touchpoint, from the first digital interaction to the on-site experience, feels cohesive, powerful, and appealing.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll be the person who turns strategy into something people can actually see and connect with. That means building a brand identity that doesn’t just look good on paper, but works everywhere signage, storytelling, campaigns, content, and the physical environment itself. You’ll play a unique role working collaboratively with the central brand and on-site teams, internal and external designers, creatives and production teams to bring it all to life, while keeping a firm grip on timelines, budgets and expectations. Just as importantly, you’ll bring people with you working across teams to embed the brand internally, giving them the tools, confidence and clarity to represent it consistently and authentically.
We’re looking for someone who thrives in this kind of environment where there’s pace, complexity and genuine impact. You’ll bring strong experience in brand development and delivery, with the confidence to make decisions and the attention to detail to get things right. You’ll be just as comfortable shaping the bigger picture as you are getting into the detail of tone of voice or visual execution. If you enjoy working across multiple projects and teams, influencing stakeholders and seeing your work come to life in a real, tangible way, this is an opportunity to lead something special and leave a lasting mark.
The visitor attraction is in Staffordshire; the central team is in London. You will be expected to split your time between locations to ensure you are fully embedded into both teams. There will be an expectation that at key periods that you will spend more time in Staffordshire managing implementation and install on site.
You would be classed as a hub-worker; therefore, the minimum expectation is two days per week working in person at a hub and flexibility for working remotely/at home when not on site. Either location would count as office-based days. On occasion you may be required to work flexibly outside of normal office or opening hours to support the project.
Employee benefits include -
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Private Healthcare
· Enhanced paid maternity, paternity and adoption leave
· Generous pension contributions, with Employer contributions ranging from 6% to 10%
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: 22nd to 23rd April 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
Job Description:
Domestic Abuse Women’s Case Worker
37.5 hours per week based at Stockport Women’s Centre
Salary: £25,000 – £27,500
Annual leave: 25 days plus statutory bank holidays
12-month Fixed term contract 12 extension subject to funding
Main Aims of the post:
Essential:
Please apply with Indeed or alternatively, Please post your cv to Stockport Women’s Centre, 39 Greek Street, Stockport, SK3 8AX
Closing date for applications is 12pm on Wednesday 8th April 2026
Interviews will be held on Monday 13th April 2026
Please note that because of the nature of our work, this post is restricted to women applicants only under Schedule 9 (Part 1) of the Equality Act 2010
Job Types: Fixed term contract, Full-time
Contract length: 12 months
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Impact & Communications Coordinator
Salary: c.£30,000
Contract: Permanent | 35 hours per week
Location: Hybrid (North London & homeworking)
FEAST With Us (FEAST) is looking for a driven and creative Impact & Communications Coordinator to lead the measurement, evaluation and communication of our work tackling food insecurity across London. This pivotal role combines impact evaluation, data analysis and storytelling—using evidence to improve our services, strengthen fundraising, and clearly communicate the difference FEAST makes to individuals and communities.
About Us
FEAST improves the nutrition, wellbeing and health of people at risk of food insecurity. We deliver nutritious community meals, and Healthy Eating on a Budget programmes across London venues, working in partnership with charities and community organisations.
Key Responsibilities
About You
You will have:
Knowledge of food insecurity, nutrition, PowerBI dashboards, PR or policy work is desirable.
Key Benefits
How to Apply
Send your CV and covering letter by 5pm, Friday 24 April 2026. Applications reviewed on a rolling basis.
FEAST’s mission is to improve the nutrition, wellbeing, and health of people at risk of food insecurity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job titleCommunity Fundraiser
Hours37.5 hours per week
Salary£30,389 - 31,515 per annum
ContractPermanent
Location Wildwood Drive, Worcester WR5 2QT
The role
As a Community Fundraiser, you will be the face of St Richard’s Hospice in the community, you will help our wonderful fundraisers and inspiring new supporters to raise money for the charity, always ensuring they receive the best possible supporter experience. You will be part of the wider Income Generation team, contributing to our shared goals and income targets.
A key part of the role will be to deliver fundraising with strong financial impact: achieving a 3:1 return on investment within two years, ensuring activities are cost-efficient, effective, and sustainable.
Flexibility will be required for evening and weekend working as well as the ability to travel locally to events, meetings or fundraising activities. This role is based at the Hospice, Wildwood Drive, Worcester.
The role will also include;
This post requires an Standard Disclosure and Barring Service check.
About you
You will bring;
Although not compulsory, the ideal candidate will have previous experience within the charity sector, delivering income generating activities, with knowledge and awareness of the fundraising regulations and codes of practice.
Please see attached Job Description and Person Specification for further details.
What we offer
We offer a competitive salary and a wide range of benefits including;
Job Reference 4040
Harris Hill is working with an international charity, to help source an Events Project Manager to project lead the planning and delivery of an event in November.
The client is looking for someone on a project basis, paying whoever to work from home, in their own time, paying you a fee based on the project. If you are interested, you would need to propose a charge, based on your services for the entire project.
50% paid before the events divided up into milestones, and 50% after the event.
The Events itself is a Gala dinner, for 400-450 people, based in a London venue of your finding. Here are a few more details about the role and your responsibilities:
Source and secure venue
Identify and manage all suppliers (catering, AV, décor, etc.)
Develop and manage event timeline and delivery plan
Set up and manage ticketing process (freelancer is not accountable for ongoing ticket sales management)
Coordinate guest list, invitations, and table allocations
Support planning of fundraising mechanics (auction, pledges, donor engagement), providing operational support on the night as required.
Conduct weekly check-ins with project lead to review progress, outstanding tasks, and any issues
Finalise run-of-show draft and staffing/volunteer plan
Create online feedback form for attendees post event Event Delivery
Produce full run-of-show itinerary Lead all event logistics and coordination
Manage suppliers, staff, and volunteers on the day
Ensure a professional, high-quality guest experience
Oversee delivery of fundraising activities during the event
Post-Event
Manage supplier close-out
Distribute and collect attendee feedback via online form; include key insights in post-event report.
Deliver a full post-event report including attendee feedback, suggested improvements, and key learnings
If you are interested in this opportunity, please apply for further details.
Are you looking for an opportunity to progress in store management?
We’re looking for an Assistant Store Manager for 20 hours per week to join our fashion store team in Ross-on-Wye so we could be the perfect match!
What does this role involve:
As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.
Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for:
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
Ready to apply?
To apply, please follow these simple steps:
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Director of Services
c£60,000
Permanent
Full time
Birmingham
This is a new role that enables the successful candidate to make their mark strategically and operationally on an organisation that makes a real impact.
The remit of this role encompasses leadership, strategy, compliance, partnerships, service delivery and performance management. You will hold overall responsibility for a large team, manage complex budgets and operations and will work closely with other senior leaders and the Board of Trustees to shape this organisation moving forward.
This is a complex role and requires the successful candidate to possess proven experience working within a similar role at senior level, experience of managing services in the criminal justice, mental health, homelessness, young people or social work sectors is required. Experience of new business development is also key as you will play a pivotal role in developing and managing new and existing relationships and promoting service delivery across the organisation.
Experience of safeguarding and line management is also essential.
Are you looking for an opportunity to progress in store management?
We’re looking for an Assistant Store Manager on a 6-month fixed-term contract to join our fashion store team in Matlock so we could be the perfect match!
What does this role involve:
As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.
Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for:
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
Ready to apply?
To apply, please follow these simple steps:
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote
Contract: Ad hoc, 10 days over 4 weeks (May to June)
Hours: Part-time, flexible
Salary: Day rate £350 - £400
Start Date: Mid-May
Prospectus is delighted to be supporting our client in their search for a temporary QuickBooks Advanced Consultant.
The organisation is a UK-based charity focused on sustainability and demographic change.
The role will involve the migration and implementation of QuickBooks Advanced to ensure that it is suitable and set-up in order to be used for all financial functions, including payroll, accounts, and budgeting. It must be fully implemented by July to coincide with the new accounting year for the charity. The charity are particularly aiming for use of Classes, Locations, and Projects, and a structure suited to their organisational needs
To be considered for this role, you should be a fully qualified accountant with strong charity finance experience. You must have excellent knowledge of QuickBooks Advanced, and confidence leading the transformation.
Applications will be reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.
As Head of Partnerships & Income Development you will own the development and delivery of the SMF’s income generation strategy so that we can raise the funds and build the partnerships we need to meet our ambitions.
Location: Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle. We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Contract: Full-time, Permanent
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares. Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Key Responsibilities:
1. Fundraising strategy and leadership
2. Corporate Partnerships
3. Business development
4. Trusts and foundations
5. Philanthropy and individual giving
6. Leadership and management
Please see full job description attached for more details.
Person Specification:
We need someone who will demonstrate our organisational skills-based competencies - as listed below:
Technical knowledge, understanding and experience required:
See attached job description for more detail on the person specification
Ways of working:
Benefits
How to Apply
If you are interested in applying for this role, please head over to our website by 23:59, Tuesday 28th April 2026 and provide the following information:
1) A recent work history, detailing:
i. Job title
ii. Employer
iii. Dates of employment/Period in post
2) A cover letter detailing your skills and experience, with reference to the key responsibilities and person specification for the role (750 words max.)
3) Give an example of an important funding relationship you have secured or grown, and explain how you identified the opportunity, what you did, and what were the outcomes and benefits (800 words max.)
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
We are looking for a reliable and motivated Warehouse assistant (x2) to join our Trading Service team. You will play a key part in ensuring the accurate picking, packing and despatch of customer orders, contributing to safe, efficient warehouse operations and high levels of customer satisfaction.
This role is ideal for someone who enjoys working in a fast-paced environment, takes pride in accuracy, and thrives as part of a supportive team.
The role includes accurate order picking and packing, use of warehouse and postal systems, stock control support, and maintaining high housekeeping and safety standards.
Warehouse experience is essential, along with good IT skills and the ability to work well as part of a team. Limited evening and weekend working is required, with time off in lieu.
Please note the working hours will be from 1:30pm till 9pm.
Immigration Advice Authority (IAA) Level 2 Casework Adviser
We are looking for a Level 2 IAA Level 2 Casework Adviser who believes in making a difference in the lives of vulnerable migrants by advocating for fairness and compassion in immigration processes.
Shropshire Supports Refugees (SSR) is a charity dedicated to supporting refugees and marginalised migrants who have come to live in Shropshire, Telford and Wrekin.
Our mission is to create a welcoming and inclusive community by offering practical help, resources and emotional support to those in need. With a staff team of twelve and seventy dedicated volunteers, we are committed to making a positive impact in the lives of those we serve.
As part of our workforce, you will work with marginalised adults and families, providing advice to guide them through complex immigration journeys with empathy and professionalism. Thus, you will play a critical role in helping people find hope and stability in the very challenging environment of being a migrant in the UK.
Job description:
Location: Shrewsbury and locations around Shropshire, Telford and
Wrekin Hours: 37.5 hrs per week
Reports to: co-CEO - Projects & Developments
Salary: £33,990 - 2 yr. fixed term contract
This salary is above the normal salary for this role because we want to attract a special person who can fully meet the job description below.
Main Responsibilities:
Providing comprehensive immigration advice: on various immigration matters, including visa applications, settlement, asylum claims, and appeals within IAA Level 2 guidelines.
Conduct or delegate initial and further consultations with clients to assess their immigration advice eligibility and specific needs.
Finding and managing caseload: by setting up a triaging and appointments system for proactively identifying refugees, asylum seekers and other migrants, including people here
under the Home Office Homes for Ukraine Scheme and related extension scheme, needing Level 1 or 2 immigration advice throughout Shropshire Telford and Wrekin.
This will include inviting people to our offices in Shrewsbury and to outreach sessions across Shropshire Telford and Wrekin and will require you to set and stay within meaningful
deadlines.
Maintain accurate records: by handling multiple cases efficiently and recording all client contacts, reflecting the advice given and outcome for each person.
Keep up-to-date with changes in immigration law: via professional training and standards and changes to those standards.
Supervise and train: our Level 1 adviser, other colleagues and relevant volunteers.
Collaborate: with colleagues, volunteers and representatives of partner organizations to ensure the immigration and other advice needs of clients are effectively met.
These responsibilities will require you to:
● Maintain accurate and detailed records and case files, with due regard to data protection law and professional standards.
● Build and maintain strong relationships with clients.
● Advocate on behalf of clients by communication with appropriate agencies, by telephone, letter and email.
● Attend training events relating to asylum and immigration.
● Actively engage in seeking work and promoting good governance within SSR. ● Ensure that clients’ need for other services and referrals, including safeguarding, are effectively met by discussion with colleagues and
reporting to partner agencies.
● Report all challenges outside of your remit or skills to the Deputy CEO. Undertake other tasks as required within our charity, to support its efficient operation.
Person Specification:
Essential:
● IAA Level 2 accreditation - held for at least 12 months
● Significant experience working as an Immigration Adviser or similar role
● In-depth knowledge of IAA standards, UK immigration law, relevant related policies, and procedures
● Exceptional and written and oral communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds
● Empathy and compassion, particularly with SSR’s cause
● Strong, self-directed time management with the ability to manage multiple cases and work to strict deadlines.
● Ability to work independently and manage a caseload effectively
● Willingness to work collaboratively with colleagues, volunteers and partner organisations to ensure the safety and fair treatment of clients
● Knowledge and understanding of the charity and voluntary sector
● Excellent attention to detail and organisational skills
● Proficiency in Google and Microsoft
● Full driving licence
Desirable:
● Fluency in at least one language other than English
● Child and adult safeguarding training
● Experience of Salesforce CRM
On successful recruitment we will require a DBS check and enrol you on our rolling mandatory training programme, which includes safeguarding, health and safety, and trauma informed practice.
Why join us?
28 days holiday plus bank holidays
Company pension
Make a difference by being part of a team of passionate professionals, committed to fairness, who collaborate to create a better future for marginalised migrants in the UK.
Use and develop your expertise and compassion to help to bring stability and hope to their lives.
Our mission is to make people escaping war poverty and persecution feel welcome supported and help them to become their best selves
The client requests no contact from agencies or media sales.