Entry level jobs

Donor Engagement & Communications Lead

Salary: £30,500 - £34,500 pa

Contract Type: Permanent

The Edinburgh International Festival is looking for a creative, organised, and collaborative storyteller to join the team in our new Donor Engagement & Communications Lead role. We want you to help us deliver this unparalleled celebration of the performing arts, which brings some of the most exciting and creative artists working today to audiences from around the world. 

EIF is an equal opportunity employer, we value diversity and applications from candidates of all communities and backgrounds. Inclusive culture is the foundation for a successful workplace, this is a key focus for us across our staff, our artists, and our audiences.

To increase the diversity of our staff, our recruitment includes the Rooney Rule - regarding ethnicity – and Disability Confident Scheme for interviews. For more information go to our website.

Job Specification

The Role:

The Donor Engagement & Communications Lead will creatively bring together the right people, information, and messaging to demonstrate the impact of philanthropy and partnerships at the Festival, and deploy appropriate strategies to maximise donor satisfaction and retention.

Able to write and develop content for a range of donor constituents on a variety of artistic forms, they will ensure fundraising is integrated into communication channels at all levels, and that frontline fundraisers on the team are equipped with the materials and content they need to grow and maintain fruitful donor relationships.

They will work closely with fundraisers and colleagues across the Development team to lead and manage the donor recognition and stewardship programme, as well as develop reports, updates and activities that connect supporters directly to the impact that they enable.

The Donor Engagement & Communications Lead will also foster productive internal relationships, particularly with colleagues in the Audiences department, to develop content and materials which articulate the Festival’s fundraising priorities and outcomes.

Performance Indicators and Deliverables 

· A strategic, nuanced, year-round communications plan for the Festival’s donor and prospects, particularly those who don’t regularly attend the Festival

· Exceptional written content, tailored for different donors and tones of voice (including our brand tone of voice) which communicates our case for support and the impact of our supporters’ generosity

· Engaging strategic events, bringing artists and supporters closer together, in support of our fundraising strategy

· Supporting frontline fundraising personnel with the materials, resources, and assets they need to communicate effectively and consistently with their donors and prospects

Benefits: EIF-Employee-Benefits.pdf

Please apply online at Jobs | Edinburgh International Festival

Closing date for applications: 5pm, Thursday 30 April 2026

Interviews will be held on 13 and 14 May, with second round interviews for finalists on 18 May.

If a high volume of applications is received for this role, it is possible the job opening will close before the application closing date. We advise you to submit your application as soon as possible.

Job applicants will be expected to provide evidence of right to work in the United Kingdom or be able to obtain such. This role is not eligible under the Skilled Worker Route.

About the role

The Climate and Resilience Expert is a specialist role that will contribute to strengthening and expanding Practical Action’s Climate and Resilience portfolio, with a primary focus on Early Warning Systems and Early Action. The postholder will play a key role in shaping the strategic direction of our EWS/EWEA work, providing high‑quality technical expertise, thought leadership and sector engagement to enhance the impact of our programmes, partnerships, and consultancy services.

This role will support the delivery of ongoing workplans for key EWS/EWEA initiatives, including maternity cover responsibilities for priority projects. Approximately 50% of the postholder’s time will focus on coordinating delivery of the EWS Thematic Lead work under the Zurich Climate Resilience Alliance, ensuring continuity, effective collaboration, and high technical standards across research, programme design, partnership development, and influencing activities.

About you

The successful candidate will bring strong technical knowledge of early warning systems and early action, experience working in climate resilience in low‑ and middle‑income contexts, and the ability to collaborate effectively with global teams, partners, and external stakeholders to advance Practical Action’s mission of putting ingenious ideas to work for a world that works better for everyone.

Person Specification

• Minimum of 5 years professional experience in a related role, including significant time working in different geographical contexts globally. 
• Masters degree level qualification or equivalent in a related field.
• Strong personal empathy with Practical Action’s mission, vision and values.
• Ability and willingness to travel overseas several weeks a year.
• Established professional relationships with relevant key actors/networks in the Early Warning System sector.
• Experience of developing and leading consultancy assignments, projects and teams.

Skills, Abilities and Competencies:

• In-depth knowledge of Early Warning Systems, and relevant stakeholders and funders.
• Knowledge of Gender Equity and Social Inclusion (GESI) as a priority in EWS.
• High standards of written and spoken English. 
• Strong analytical skills.
• Excellent communication skills with the ability to build and maintain strong working relationships and networks.
• Enthusiastic and results driven.
• Ability to write and speak in a language other than English would be an advantage (e.g. Spanish, French, Portuguese).

 The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.

This role will be based in the UK.

The successful applicant must have the pre-existing right to both live and work in the UK.  The successful candidate will be expected to attend the Rugby office on regular occasions.

Interviews: It is anticipated that interviews will take place in the weeks commencing 11th and 18th May 2026.

If you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.

Every childhood is worth fighting for. This is our belief. It drives us. And it motivates our award-winning Policy and Influencing  team to maintain the NSPCC's position as an influential, informed and forceful voice at every level. Join us as a Policy and Public Affairs Assistant (Wales and Child Safety Online) and be part of progress that means more

The postholder will use their skills and experience to strengthen the NSPCC's impact on public policy and legislation, and in doing so make a significantcontribution to keeping children safe. Theywill be responsible for undertaking a range of work to achieve the NSPCC's strategic goals. This will include: 

•  providing an effective and efficient administrative support service to the team 
•  supporting policy analysis and development, policy research and publicaffairs and influencing activities
• supporting participation work in Wales and across the Child Safety Online workstream. 

The post holder will be based in the Policy and Influencing Team in Wales, assisting with parliamentary monitoring, research and policy analysis, managing engagements with external audiences and organising events. The post holder willalso support colleagues in our UK Child Safety Online work, with a particularfocus on supporting the organisation of participation activities with children and young people and project delivery across the team's work. This is a great opportunity to develop policy and public affairs skills in an authoritative and well-respected children's charity. 

We're looking for someone with a clear commitment to the NSPCC's vision to working together to stop child abuse and neglect, and excellent administrativeand IT skills to support with managing engagements with external audiences and organising events.Our new colleague will also have strong skills in researching, analysing and summarising key information. Finally, we're looking for someone who works well across different teams and can support a range of policy projects. 

Join us and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along withchallenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives.

If you are interested in applying for this role, we encourage you to apply early. To help us manage the process we may close the vacancy before the advertised closing date should we receive a strong response to the role.

In keeping with our values and our policies, if any individuals who are regrettably at risk of redundancy apply for a role and meet the minimum essential criteria they will be given priority consideration. We hope that you understand our position on this and that this will not discourage from applying.  We cannot predict who, internally, will apply for a role, or whether they will meet the minimum essential criteria.  Where no at-risk candidates meet the minimum essential criteria, all applications will be considered as normal.

Whitechapel, London with hybrid working (1-2 days per week in office)

Closing date: 23:59pm, Wednesday 29th April 2026

Interview date: 1st stage interviews 21st & 22nd May 2026

Unlocking the potential of business is all about unlocking the potential of people as interdependent individuals.

As People Operations and Resourcing Manager, reporting directly to the Head of People and Culture, you’ll play a pivotal role in delivering strategic and operational excellence, acting as a key enabler of organisational capability at B Lab UK.

About B Lab UK

B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. 2,800 of those businesses are in the UK. Find out more on our website. 

About this role

This includes working proactively and collaboratively to master the detail and enable innovation across Recruitment, Pay and Reward, and People Operations (which includes a focus on compliance, health and safety and workplace management). 

We believe in bringing trust, inclusiveness, integrity, balance – and a passion for contributing to the long-term wellbeing of people and the planet. We believe you’ll bring your own unique take on that.

Please refer to the job description for full requirements for this role on our website. 

The kind of things we’re looking for…

• A minimum of CIPD Level 5 qualification (or working towards), or equivalent experience.

• Ability to unlock potential in line reports – via resource planning, growth and development-focused conversations, plus effective delegation – to bring out the best in everyone.

• Strong knowledge of UK employment law, GDPR, payroll, pensions, and benefits compliance.

• Proficiency with HRIS systems and using data to inform insight-led decision-making.

• Strong interpersonal and communication skills, including advising and supporting managers on complex people matters, with the willingness to choose courage over comfort.

• Experience in analysing and reporting People data and metrics, ideally with experience in designing dashboards and advanced People metrics reporting.

• Proven project management skills, with the ability to lead cross-functional initiatives, work effectively with outsourced providers/external suppliers, and go further together.

• Track record of overseeing, optimising and streamlining People processes (e.g. recruitment, payroll, compliance) to support organisational growth and raise the bar – ideally with experience in introducing new or improved employee benefits.

• Potential to contribute to organisational design and change management initiatives.

• Awareness of facilities and workplace management, including H&S, accessibility and supplier/contract oversight, with the ability to escalate and take decisions where required.

• A passion to be a force for good and to uphold JEDI in all areas – ideally with a background in the charity, purpose-led or values-driven sector.

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

Visit our career site to learn about the application journey you can expect and for full guidance and support on making your application. You can also read about the great colleague benefits available if you join our team.

It is important to us that we have a recruitment process whereby everyone is able to be their best. If you have a disability/long-term health condition, and require a reasonable adjustment that would enable you to fully participate in any stage of the recruitment process, please let us know. 

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

Do you want to support people with mental health issues?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you

Group Facilitator (Flourish - Refugee and Asylum Seeker Service)
Reference: 338
Salary scale: £26,000 - £27,000 pro rata
Working hours: 30 hours per week, Part-Time (flexible between Monday – Friday, 9am – 5pm)
Contract: Permanent
Based: Hertfordshire Countywide (Base location flexible to one of our Wellbeing Centres dependent on location)
Responsible to: Senior Groups Coordinator

Another exciting role has become available within our Flourish – Refugee and Asylum Seeker Service.

About the Service

Flourish is our service providing mental health support to asylum seekers and refugees in Hertfordshire through assertive outreach support and providing wellbeing drop-in groups. The groups centre on improving the emotional wellbeing and mental health of refugees and asylum seekers, providing these individuals with a safe space to discuss their concerns, providing coping strategies and practical support where required and to help these individuals engage with diverse creative activities and develop their confidence and self-esteem whilst helping them integrate into Hertfordshire and the UK.

About the Role

This role is to promote and facilitate our Flourish support groups. Flourish is our service providing mental health support to asylum seekers and refugees in Hertfordshire through assertive outreach support and providing wellbeing drop-in groups.

Key Responsibilities:

• The purpose of this post is to promote and facilitate our Flourish peer support groups.
• To play an integral role in instilling HMN’s values through the Flourish refugee and asylum seeker service.
• Promoting and facilitating the Flourish groups
• To work as a team.
• To play a key part in the development and delivery of quality of support services.
• Planning and preparing for each weekly session, establishing the session aims, materials required and anticipated outcomes for people attending.
• Ensuring refugees and asylum seekers feel safe and supported within the group.
• Ensuring diversity across weekly sessions for service-users. 
• Liaising with translators and booking them where required to meet the needs of the groups.

We Offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 1st May.
Interviews will be held on a rolling basis.
Please note: Due to high numbers of expected applicants, we may close this advert early.
N.B. Please quote reference number 338 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Anawim are looking to recruit a qualified IDVA (Independent Domestic Violence Advocate) to join their Central Services team. 

Central Services is dedicated to providing comprehensive support to women through our Casework and Drop-in projects. These projects aim to address various challenges faced by women in Birmingham. 

Casework Project offers specialised support in key areas including, Domestic Violence – IDVA, Children and Families, Accommodation, Substance Misuse, Multiple Complex Needs, Trauma.

Caseworkers will be required to provide individualise support, practical advice and signposting on a range of matters such as money management, benefits, homelessness, drug treatments, parenting, children’s education, healthcare, legal and immigration issues, mental health, training education and employment opportunities.Women may also present with issues such as self-harm, suicidal ideation and safety planning. 

From our Birmingham centre, Anawim provides trauma informed services including holistic support and advocacy to enable women to reach their potential 

Our Vision statement:  

A world where women are safe, free, valued and equal members of society. 

Our Values: 

Anawim believes in the intrinsic value of every person and welcomes each women without judgement 

We are deeply committed to listening to our women and building services around their needs 

We help women to navigate the complex challenges they are facing and we do all that we can to support them for as long as they needs us 

Anawim empowers women to make positive changes to turn their lives around, helping them, one step at a time – to become independent 

We want the best for our women and to make sure their basic needs are met.We won’t rest until we’ve done all we can to keep them safe. 

The Housing Needs Service is integral in effectively preventing homelessness and supporting service users into permanent and sustainable accommodation. The Housing Needs Service involves working collaboratively with other internal services, including the Resettlement Team, the Employment Service, the Housing Solutions Service and Passage House Assessment Centre, to assess the housing needs of service users and identify appropriate accommodation options.

This service is key part of the No Night Out service (NNO), an innovative model that provides rapid intervention and support for individuals at imminent risk of rough sleeping for the first time. Service users are provided with emergency accommodation, assessed by the Housing Needs Service and supported to view and sign up for Private Rented Sector properties within a target timeframe of 14 days. The Housing Needs Service works closely with the Resettlement Team to achieve successful outcomes within this prevention service.

The Housing Rights Worker will provide high-quality housing advice, advocacy and casework support to individuals and communities experiencing homelessness, housing insecurity or other housing-related problems. You will empower clients by delivering practical solutions and helping them understand and exercise their statutory rights, while contributing to the organisation’s objectives of preventing homelessness and improving access to safe, secure housing.

The Housing Rights Worker is required to:

• Prevent homelessness wherever possible by supporting clients to understand and exercise their legal and statutory housing rights.
• Provide specialist housing advice, advocacy and casework support to individuals experiencing homelessness, housing insecurity or housing-related difficulties.
• Working collaboratively with the Intervention Worker’s caseload of clients, ensuring high-quality client-centred support.
• Represent and advocate on behalf of clients in dealings with landlords, local authorities and other statutory or voluntary agencies.
• Sourcing suitable accommodation options, including shared and private rented accommodation, particularly for single people under 35 affected by Shared Accommodation Rate restrictions.
• Empower individuals and communities by increasing awareness of housing rights, entitlements and available support services.
• Contribute to the development and improvement of housing advice services.

Main Duties

Housing Advice & Casework

• Provide advice on homelessness legislation, housing law, tenancy rights, housing debt and welfare benefits impacting housing affordability.
• Support under 35s to access sustainable housing solutions, addressing affordability barriers and landlord engagement.
• Assisting Housing Need workers with preparing clients for viewings, tenancy sign-ups and moving into accommodation.
• Identify and advocate on the client’s behalf to address concerns relating to property condition, safety and housing standards.
• Represent and advocate on behalf of clients in dealings with landlords
• Negotiate with landlords, housing providers and local authorities to prevent eviction or resolve disputes.

Partnership & Multi- Agency Working

• Build relationships with private landlords and letting agents to increase access to suitable shared housing and private rented accommodation for people under 35.
• Work creatively to overcome barriers faced by young single people in accessing accommodation
• Work proactively with landlords and letting agents to ensure they understand and adhere to their legal responsibilities, including tenancy management, notice procedures, and statutory obligations.
• Encourage early resolution of disputes between landlords and tenants to prevent escalation and homelessness

Community Engagement & Outreach

• Work collaboratively with community groups and partner organisations.
• Build and maintain effective working relationships with local authorities, housing associations, supported accommodation providers, and voluntary sector partners.
• Participate in multi-agency meetings and case conferences.
• Empower individuals and communities by increasing awareness of housing rights, entitlements and available support services.
• Deliver workshops, information sessions and outreach activities to raise awareness of housing rights and housing options.​

Service Development

• Provide feedback on emerging housing trends affecting under 35s and other client groups.
• Assist with reporting and meeting service targets.
• Contribute to the development and improvement of housing advice services.
• Develop accessible information resources tailored to young people
• Promote good practice within the private rented sector and encourage responsible landlord engagement.

HR Administrator (Patients and Carers)
£29,768 - £32,646 pa, plus excellent benefits
London (including flexible working) but will require occasional travel across the UK
Permanent

Are you an organised, people-focused administrator looking to make a meaningful impact? The Royal College of Psychiatrists is seeking a Human Resources Administrator (Patients and Carers) to join our HR Team and play a vital role in supporting and empowering people with lived experience of mental health services.

As HR Administrator (Patients and Carers) you will provide high-quality administrative support across the full recruitment and onboarding journey for our patient and carer workforce. You will help ensure that every interaction is handled with respect, dignity, and care - reflecting the

College’s commitment to trauma-informed, inclusive practice.

Alongside this specialist focus, you will also act as a generalist HR Administrator within the wider HR team. You’ll be a key point of contact for HR queries, ensuring colleagues, candidates, and external partners receive a helpful, professional, and responsive service.

If you are looking for an excellent opportunity to develop your HR career within a respected professional membership organisation, we look forward to hearing from you.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.

We operate a hybrid working model of onsite and working from home/remote, which helps to ensure a flexible work life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

Closing date: 28 April 2026.

Interviews: 18 May 2026.

We are the largest sexual violence support provider in Wales, with 30 years’ experience of delivering specialist therapeutic support to adults and children affected by the trauma of rape, sexual assault or sexual abuse.

As a charitable organisation, we offer a full range of free specialist crisis, advocacy, wellbeing and counselling services. We are widely regarded throughout the UK as a leading organisation in our field. We support nearly 4,000 people each year.

Beyond that, we use our experience and expertise to train and educate others on the wide-ranging impact of rape and sexual abuse, and use our voice to advocate for those who are often silenced by stigma.

PURPOSE OF THE POST

The Clinical Lead plays a pivotal role in ensuring the delivery of high-quality, ethical, and effective therapeutic services for individuals affected by sexual violence. This post provides clinical leadership and strategic oversight to the counselling and therapeutic team, ensuring that all practice is trauma-informed and aligned with the charity’s values and safeguarding responsibilities.

The Clinical Lead oversees the work of the team ensuring consistency, quality, and adherence to professional standards. The role also champions continuous improvement and fosters a culture of reflective practice, compassion, and accountability.

The post holder will be an accredited member of BACP or equivalent professional body and hold a recognised counselling qualification at level 5 or above.

KEY RESPONSIBILITIES

 Strategic clinical leadership & service development

• Provide senior clinical leadership across counselling and therapeutic services, ensuring delivery of high-quality, ethical, trauma-informed practice.
• Take proactive responsibility for assessing the effectiveness, safety, and quality of clinical services, using evidence, data, and professional judgement.
• Identify opportunities for service improvement, development, or redesign and develop evidence-based proposals for change, including recommendations to senior management.
• Lead or contribute to the development and implementation of new clinical approaches, pathways, or models of delivery in response to identified need, risk, or demand.

Clinical governance, quality & evaluation

• Design, implement, and oversee robust clinical governance arrangements, including audit, quality assurance, outcome monitoring, and learning frameworks.
• Analyse clinical data, audit findings, supervision themes, and service feedback to identify trends, risks, and areas for improvement.
• Lead on evaluating the impact and effectiveness of services, ensuring learning is embedded into practice and informs future service development.
• Ensure clinical practice remains compliant with professional standards, organisational policy, safeguarding requirements, and contractual obligations.

Referral assessment, prioritisation & allocation

• Lead on the clinical assessment and review of referrals, ensuring robust risk assessment, prioritisation, and determination of suitability for services.
• Exercise professional judgement in allocating clients to appropriate pathways, balancing clinical need, risk, capacity, and service constraints.
• Review and refine referral criteria, assessment processes, and allocation frameworks to ensure they remain effective, fair, and responsive to demand.
• Monitor referral patterns and waiting list data, identifying emerging risks or pressures and proposing solutions to address them.

Safeguarding & clinical risk

• Provide senior clinical oversight of safeguarding across services, acting as a point of escalation for complex or high-risk cases.
• Support decision-making on safeguarding concerns, ensuring appropriate actions, escalation, and learning in line with All Wales safeguarding procedures.
• Use safeguarding intelligence and case learning to inform service improvements, staff development, and risk mitigation strategies.

Supervision, workforce & professional standards

• Provide leadership and oversight staff, ensuring consistency, quality, and adherence to professional and ethical standards.
• Lead on staff accreditation processes and contribute to the development of clinical capability across staff, sessional counsellors, and volunteers.
• Use themes from supervision, audits, and practice reviews to identify workforce development needs and inform training or support initiatives.
• Support managers in addressing clinical performance, capability, or practice concerns.

Collaboration, projects & organisational contribution

• Work closely with the Head of Counselling and Therapeutic Services and the Head of Corporate Services to align clinical practice with organisational strategy, governance, and systems.
• Contribute to cross-organisational planning, ensuring clinical considerations inform operational, safeguarding, and strategic decision-making.

Reporting, assurance & information governance

• Produce high-quality clinical reports, analysis, and assurance updates for senior management and other stakeholders, including interpretation of impact and learning.
• Ensure appropriate oversight of notes requests and clinical information sharing, in line with data protection, confidentiality, and safeguarding requirements.

Professional responsibilities

• Maintain own professional registration, accreditation, and CPD in line with regulatory requirements.
• Attend and actively contribute to line management meetings, appraisals, team meetings, and organisational forums.
• Promote equality, diversity, and anti-discriminatory practice in all aspects of clinical leadership.
• Undertake any other duties consistent with the level and responsibilities of the role.

One of two Outreach and Project Workers pivotal to the delivery of an exciting new Women at Risk (WaR) project which will support women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service provision, be critical to supporting a coordinated response across multiple agencies already engaged in this work.

You will undertake at least twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.   

You will have responsibility for a caseload of women identified through outreach, referral and presentation at ours and other services. You will provide advocacy, casework support and connection and referral into other agencies which can help them address their needs.

This is a fantastic opportunity to become part of a passionate, high performing team and support the development of a new service which is meeting identified gaps in local provision.

We are looking for a Quality & Service Improvement Officer to join our Quality and Service Improvement Team. You’ll be a key driver of Samaritans’ aim to improve the consistency and quality of our services, ensuring excellent service delivery to all our callers in their time of need.

We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. The team sits within the operations directorate and is split into Safeguarding and Caller Support and Quality and Service Improvement. Between us and the senior volunteers that work alongside us we support 201 branches, over 20,000 amazing volunteers across the UK and Ireland whilst ensuring we provide a safe and effective service to our callers.

Contract

• £33,000-£35,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working with link to Ewell office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
• We are passionate about flexible working, talk to us about your preferences 

What You’ll Do

You will be providing expert advice, guidance and support to specialist and senior volunteers and staff, in the management and application of a range of Samaritans quality assurance policies and procedures.

You will also be supporting caller feedback processes as well as new project developments.

What You’ll Bring

• Experience of working in quality assurance or quality management
• Excellent understanding and experience in the use of a broad range of quality assurance techniques and methods
• The ability to accurately assess and to report on large amounts of information
• Good understanding and experience of applying quality, data protection and safeguarding legislation and processes
• Understanding of the needs of a wide range of vulnerable service users
• Experience of working with and managing support for individuals in distress or with complex emotional/mental health needs

Criminal record check (DBS)

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.

Full Job Description and Person Specification below.

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Apply now

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.

​Applications close: 29th April

Video Interviews will be held between 5th and 12th May

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Family Support Worker - Greater Manchester

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

Greater Manchester region

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker on a full-time basis (35 hours per week), to deliver a high-quality family support service as part of our Greater Manchester Care Team.

Reporting to the Family Support Manager of the Greater Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Greater Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Kentown Family Support Worker

£24,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

To Cover East Lancashire

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Kentown Team.

Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

·An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

·A warm, inclusive approach to achieving goals quickly and correctly.

·Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

·Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

·A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

·A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Neo-Natal Support Worker 

£24,000 pa + Company Car and benefits (including 25 days annual leave and pension)

This role covers the South West of London, including Chelsea & Westminster catchment area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.