Care training manager jobs in Leighton buzzard, central bedfordshire

Mercy Ships UK

Location: Stevenage, Hertfordshire (Hybrid Working)
Salary: £40,000 - £45,000 per annum (DOE)
Hours: Full-time or Part-time (minimum 30 hours per week)
Contract: Permanent

About Mercy Ships UK

Mercy Ships is a faith-based international charity bringing safe surgery and healthcare to people living in some of the world's poorest nations. Through our hospital ships, Africa Mercy and Global Mercy, we deliver life-changing surgical care, medical training and healthcare system strengthening across sub-Saharan Africa.

As we continue to grow our supporter community and fundraising impact, we are seeking a passionate and experienced Legacy Manager to lead and develop our legacy giving programme.

The Role

This is an exciting opportunity to shape the future of legacy fundraising at Mercy Ships UK. You will be responsible for developing and delivering our legacy strategy, growing long-term income, stewarding supporters and managing legacy administration with care, professionalism and empathy.

Working closely with colleagues across Supporter Development, Communications and Marketing, you will help inspire supporters to leave a lasting legacy that will transform lives for generations to come.

Key Responsibilities

• Lead the development and delivery of Mercy Ships UK's legacy fundraising strategy.
• Grow legacy income and increase the number of confirmed legacy pledges.
• Manage a portfolio of legacy cases, acting as the key contact for solicitors, executors, beneficiaries and family members.
• Deliver engaging legacy marketing campaigns across online and offline channels.
• Develop meaningful stewardship journeys for legacy supporters and enquirers.
• Provide accurate forecasting, reporting and performance analysis.
• Ensure all legacy administration is managed sensitively, efficiently and in line with best practice.

About You

We are looking for someone who combines strategic thinking with excellent relationship-building skills and a genuine passion for supporter care.

You will ideally have:

• Experience working within the charity or not-for-profit sector.
• Experience managing legacy giving programmes and stewardship activities.
• Knowledge of legacy fundraising principles and best practice.
• Experience developing and delivering fundraising or legacy marketing campaigns.
• Strong project management and organisational skills.
• Excellent communication skills and the ability to manage sensitive conversations with empathy.
• Experience using CRM systems, ideally Salesforce.
• An analytical approach with experience of reporting and forecasting.

Why Join Mercy Ships UK?

In return, we offer:

• 25 days annual leave plus bank holidays, increasing with service.
• Up to 7% employer pension contribution.
• Annual Learning & Development budget of £1,000 (pro rata).
• Hybrid working.
• Free onsite parking.
• Travel and training loans.
• Christmas office shutdown.
• The opportunity to play a key role in an organisation transforming lives through hope and healing.

Our Values

Following the model of Jesus, we seek to:

• Love God
• Love and serve others
• Be people of integrity
• Strive for excellence in all we say and do

Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy early should we appoint before the advertised closing date.

Help create a legacy of hope, healing and transformation. Join Mercy Ships UK and make a lasting impact on lives around the world. ������

Major Donor Manager

Salary: £42,000 - £45,000 per annum (DOE)
Location: Stevenage, Hertfordshire (Hybrid – minimum 2 days per week in the office)
Contract: Permanent, Full-time (37.5 hours per week)
Closing Date: Applications reviewed on a rolling basis
Occupational Requirement: Practising Christian (Equality Act 2010 Schedule 9 applies)

Build transformational relationships. Change lives.

At Mercy Ships UK, we're on an exciting journey of growth. With ambitious plans for the next five years, a growing supporter base and a renewed focus on philanthropy, we're looking for an experienced and passionate Major Donor Manager to help secure transformational support for one of the world's most impactful healthcare charities.

This is a unique opportunity to develop meaningful relationships with high-net-worth individuals and major donors, connecting them to a mission that brings hope, healing and lasting change to communities across Africa.

About Mercy Ships

Mercy Ships is a global Christian charity that uses hospital ships to deliver free, life-changing surgeries and healthcare services to people who would otherwise have little or no access to safe medical care. For more than 40 years, Mercy Ships has worked alongside governments and local healthcare professionals to strengthen health systems and create sustainable change.

Since 1978, Mercy Ships has:

• Impacted more than 2.88 million people
• Performed over 122,000 surgical procedures
• Delivered more than 556,000 dental procedures
• Trained over 55,000 healthcare professionals
• Worked in more than 55 countries around the world

Our mission is simple yet profound:

Following the 2,000-year-old model of Jesus, we bring hope and healing to the world's forgotten poor.

The Opportunity

As Major Donor Manager, you will play a key role in developing and growing Mercy Ships UK's major donor programme. Working closely with the Director of Philanthropy and Partnerships, you will build relationships with individuals capable of making five-figure gifts and develop tailored stewardship journeys that inspire long-term philanthropic support.

This is a highly relational fundraising role, ideal for someone who enjoys connecting with people, understanding their motivations and creating opportunities for transformational giving.

Key Responsibilities

You will:

• Develop and manage a pipeline of approximately 100 major donor prospects.
• Identify, research and cultivate new major donor opportunities.
• Build strong relationships with current and prospective supporters.
• Secure and steward five-figure gifts in support of Mercy Ships' programmes.
• Create personalised donor engagement and cultivation plans.
• Prepare compelling proposals, reports and impact updates.
• Represent Mercy Ships at donor meetings, events and networking opportunities.
• Collaborate with colleagues across philanthropy, marketing and communications.
• Use CRM data and insight to manage donor relationships and track progress.
• Support the delivery of ambitious fundraising and income targets.

About You

We're looking for a skilled relationship fundraiser who can demonstrate:

Essential Experience

• Proven experience securing and managing major gifts or high-value relationships.
• Experience securing four or five-figure gifts from individual donors.
• A track record of achieving income targets through relationship-based fundraising.
• Experience identifying and cultivating high-net-worth individuals.
• Experience building relationships with senior stakeholders or philanthropists.
• Strong experience using CRM systems to manage supporter engagement.

Essential Skills

• Outstanding relationship-building and stakeholder management skills.
• Excellent written communication skills, including proposal writing.
• Strong presentation and influencing abilities.
• Excellent networking skills.
• Ability to manage multiple priorities and relationships effectively.
• High attention to detail and strong organisational skills.

Personal Qualities

You will be:

• A committed Christian who supports the mission, vision and values of Mercy Ships.
• Passionate about seeing lives transformed.
• Self-motivated, proactive and results-focused.
• Professional, credible and confident when engaging external stakeholders.
• Collaborative, positive and adaptable.

Why Join Mercy Ships?

This is a rare opportunity to join a growing philanthropy team at a pivotal moment in our development. You'll have the chance to build meaningful relationships, secure transformational gifts and directly contribute to life-changing healthcare programmes across Africa.

Benefits Include:

• 25 days annual leave plus bank holidays
• Additional annual leave for length of service (up to 30 days)
• Up to 7% employer pension contribution
• £1,000 annual learning and development budget
• Employee Assistance Programme
• Free onsite parking
• Travel and training loan schemes
• Hybrid and flexible working arrangements

Additional Information

This role will involve regular travel for donor meetings and occasional evening and weekend events. There may also be opportunities for international travel.

Due to the nature of the role and the need to represent Mercy Ships authentically within Christian supporter communities and networks, there is an occupational requirement for the successful candidate to be a practising Christian.

Apply Now

If you are an experienced relationship fundraiser who is passionate about building meaningful donor partnerships and helping transform lives through healthcare, we'd love to hear from you.

Please submit your CV and a covering letter outlining your suitability for the role and your motivation for joining Mercy Ships UK.

Applications will be reviewed as they are received, and we reserve the right to close the vacancy early if a suitable candidate is identified.

Hope. Healing. Transforming Lives.

Location: Hybrid / Community based South West
Hours: 35 hours per week, Monday to Friday

Hearing Dogs for Deaf People is looking for an experienced and enthusiastic Dog Training Manager in and around the South West of England.

The role of the Dog Training Manager is to support the development and training of Hearing Dog puppies to become future life changers.

From 8 weeks of age, puppies enter their training journey to be nurtured and cared for by their volunteer puppy trainer. The Training Manager supports the work of the team responsible for the training of these dogs, ensuring the best possible standards are achieved with each and every dog.

Training Managers form a vital part of the Services department, they provide leadership for the regional teams and are responsible for the quality standards, productivity and efficiency of the dog training pipeline.

We are looking for a self-motivated and positive individual with practical and theoretical experience in dog training and behaviour, with skills in teaching, mentoring and coaching people.

The ability to develop and train dogs using the skills of our volunteers is essential so we are looking for someone who finds value in working with both people and dogs and is driven by the overall goal to help train more dogs for deaf people.

You will need resilience and a high degree of efficiency to be a successful Dog Training Manager and hold a full clean UK driving licence.

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service 
• Day off for your birthday 
• Defined contribution group personal pension plan 
• Enhanced sick pay 
• Enhanced maternity, paternity and adoption pay 
• Eye care 
• Hearing tests 
• Learning and Development opportunities 
• Discounts on merchandise at Hearing Dog gift shops 
• Pet Dog Policy

For further information and to apply, please visit our website via the apply button.

Closing date: 3rd July 2026.

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

Purpose of the role: 

• To facilitate introductory training workshops for kinship carers across England, as part of the national training team, through an annual programme of Kinship roadshows and in-person and online workshops.
• To contribute to the continual development and improvement of the Kinship training programme by developing new content and refining existing materials in line with insight, data, and feedback from kinship carers.

Key responsibilities include:

• Co-facilitate professional, high-quality training to kinship carers in England.

• Experience managing challenging or sensitive situations during training while maintaining clear boundaries, using Kinship's safeguarding framework where necessary.

• Ensure training is accessible, inclusive, and adapted to meet the diverse needs of participants.

• Meet training KPIs, including participants reporting they feel better supported (90%) and have increased understanding of the subject (80%).

• Contribute to the continuous development of training resources using insights, data, and feedback from kinship carers.

• Maintain a consistent and engaging approach across all training experiences.

• Use Salesforce effectively as the case management system to support training delivery, learning, and evaluation.

• Demonstrate confident and frictionless use of Zoom, including breakout rooms and interactive tools, to deliver engaging online training sessions.

• Actively support and contribute to a high-performing, inclusive, and supportive team environment.

Essential knowledge, abilities, skills and experience includes:

• Substantial experience delivering engaging online and in-person training and workshops for diverse audiences.

• Proven experience in professional facilitation using a range of techniques to engage participants.

• Demonstrable expertise using Zoom (including breakout rooms and tools) and PowerPoint to deliver high-quality training.

• Experience managing challenging or sensitive situations during training while maintaining clear boundaries.

• Proven ability to deliver training that achieves measurable impact and learning outcomes.

• Demonstrated use of a non-judgemental approach reflected in both language and behaviour.

• Excellent written, verbal, and visual communication skills with high attention to detail.

• Ability to collaborate effectively and work innovatively to achieve positive outcomes for kinship carers.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Key dates:

• Application deadline:      9am on Tuesday 23rd June 2026
• First interview: w/c 29th June 2026 (online, 20-minute training presentation)
• Second interview:          w/c 6th July 2026 (online, panel interview)

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

How to apply

Please apply via CharityJob by attaching your CV and a covering letter, and responding to the following four questions (max 250 words per answer): 

1. With reference to the job description, describe how your experience and values are a good fit for this role at Kinship?
2. Tell us about your experience delivering training workshops to diverse audiences.
3. Co-facilitation is an important aspect of delivering engaging and effective workshops, both online and in person. Can you describe your understanding of co-facilitation and outline the key components that make it successful? 
4. Describe three things which are key to delivering an engaging and high-quality online training session.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Location: Remote (based in England, Scotland and Wales with occasional travel).

Salary: £25,360 - £28,665 pro rata (£20,288 - £22,932 actual)

Hours of work: 28 hours a week (4 days)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Support & Training Coordinator role involves:

• Managing onboarding processes for new facilitators attending training, ensuring clear communication of expectations and timelines, including safeguarding checks
• Supporting the Support Coaches by coordinating essential ongoing facilitator engagement: including group calls, follow up sessions, communication touchpoints and additional resources
• Coordinating the logistics of monthly facilitator training sessions, including placing orders, liaising with suppliers, monitoring stock levels and order numbers, and overseeing communications and systems
• Developing and maintaining systems that monitor and support the full facilitator journey — from onboarding through to ongoing support

About you

Do you have strong organisational and administrative skills? Can you work confidently with systems, databases, and digital tools? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

Please see the job pack for more details on the role and application process.

How to Apply

You can apply for the Support & Training Coordinator position by completing a copy of our online application form.

The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).

Location: Hybrid / Community based Luton & Hitchin
Hours: 35 hours per week, Monday to Friday

Hearing Dogs for Deaf People is looking for an experienced and enthusiastic Dog Training Instructor in and around the Luton & Hitchin area.

Working as a Dog Training instructor, you will be fully responsible and accountable for overseeing the entire training lifecycle from puppyhood to the moment they qualify as a Hearing Dog. This is a highly rewarding role where you can directly impact a person’s life. 

Key Responsibilities

We are looking for a self-motivated and positive individual with practical and theoretical experience in dog training and behaviour, with skills in teaching, mentoring and coaching people.

The ability to develop and train dogs using the skills of our volunteers is essential so we are looking for someone who finds value in working with both people and dogs and is driven by the overall goal to help train more dogs for deaf people

You will need:

• resilience and a high degree of efficiency to be a successful Dog Training Instructor
• a full, clean UK driving licence

If this sounds like you, then we would love to hear from you.

About Hearing Dogs for Deaf People

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service 
• Day off for your birthday 
• Defined contribution group personal pension plan 
• Enhanced sick pay 
• Enhanced maternity, paternity and adoption pay 
• Eye care 
• Hearing tests 
• Learning and Development opportunities 
• Discounts on merchandise at Hearing Dog gift shops 
• Pet Dog Policy

For further information and to apply, please visit our website via the apply button.

Closing date: 1st July 2026.

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

Finance Manager

Milton Keynes | Full-time | Hybrid working available

Help shape the next phase of our journey

At the Spinal Injuries Association, we are committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life - one they choose, with the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury. Our work is underpinned by strong values of compassion, inclusivity, courage and collaboration.

We are looking for a talented and motivated Finance Manager to join us at an exciting point in our journey. As we are now halfway through delivering our 2030 strategy, this role offers a unique opportunity to play a central part in strengthening our financial sustainability and enabling the association to achieve its long-term ambitions.

About the role

As Finance Manager, you will take ownership of the day-to-day financial management of the association while driving continuous improvement across our finance processes and systems. Reporting into the Director of Finance and Operations, you will be a trusted partner to budget holders and colleagues across all departments.

What you’ll be doing

• Leading all aspects of financial management, reporting, and controls
• Producing timely and accurate management accounts and forecasts
• Supporting budgeting and financial planning across departments
• Ensuring compliance with charity and financial regulations
• Improving finance systems, processes, and reporting insight
• Supporting and developing colleagues in financial understanding and best practice

About you

We are looking for someone who combines strong technical expertise with a collaborative and forward-thinking approach:

• Fully or part-qualified accountant (AAT / ACCA / CIMA or equivalent)
• Proven experience in a similar finance role
• Strong analytical skills with the ability to communicate financial information clearly
• Experience improving processes and driving efficiencies
• A proactive, approachable mindset with a passion for enabling others
• Charity sector experience is desirable

Why join us?

• A genuinely supportive and values-led culture
• The opportunity to influence delivery of a long-term organisational strategy
• Flexible and hybrid working options

• Contract: Full time
• Hours: 35 hours a week
• Location: SIA House, Milton Keynes
• Closing date: 6 July 2026, 9am
• Interview date: 1st round: 9/10 July 2026, 2nd round: 14 July 2026, at SIA House, Milton Keynes

If you’re looking for a role where your work will have real impact and you can be part of a purpose-driven association at a pivotal stage in its journey, we’d love to hear from you.

Due to the nature of this role, the successful candidate will be expected to follow our hybrid working policy, spending at least three days per week in the office. As a result, applicants should live within a reasonable commuting distance (approximately one hour) of Milton Keynes.

Please ensure your application reflects your own experience and clearly demonstrates your personal contribution. If shortlisted, you will be asked to discuss your application in detail during the selection process.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

No agencies please.

We now have an exciting opportunity to recruit the new role of Landscapes Recovery Manager to help drive our nature recovery work in the wider urban and rural landscapes of Hertfordshire and Middlesex, in collaboration with a range of external partners and stakeholders.

You’ll be leading the Trust’s Landscapes Recovery team within the Nature Recovery Directorate, reporting to the Director of Nature Recovery.

We are looking for someone with extensive land advice and ecological experience, together with an entrepreneurial spirit. If you feel you have the drive, knowledge and experience that we need, and you would like to work with people who care passionately about the future of wildlife, we would love to hear from you.

Closing date is Wednesday 01st July 2026 at 9am.

If you would like an informal discussion about this opportunity or have any specific questions, you can arrange a call with Fiona Mahon, Director of Nature Recovery. Email details are on our website. .

About the role

This role will lead and manage the Trust’s Landscapes Recovery team, including leading and developing the Trust’s land management advisory work to support landowners and landholders to contribute to nature’s recovery. 

The postholder will work alongside the Rivers Recovery Manager, and a range of external partners to develop new funding mechanisms and facilitate delivery of nature recovery schemes at scale across Hertfordshire & Middlesex.

The role will also work closely with the Trust’s Nature Reserves Manager to ensure a coordinated and strategic approach to our nature recovery work, both on our reserves and in the wider urban and rural landscape.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.

Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

Please see our recruitment pack on our website for more information and on how to apply. 

“Herts & Middlesex Wildlife Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level”

�� Are You the Candidate We’re Looking For? ��

At Shaftesbury, we’re looking for a Director of Accommodation Based Services to join our passionate and purpose-driven team. If you’re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you.

You must hold a full current driving licence and the ability to travel to services and stay away from home overnight when required.

We’re not just hiring skills—we’re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life.

Guided by our core values—Open, Enabling, Inclusive and Courageous—we are proud to deliver outstanding support across our adult care, children’s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive.

�� About the Role

The Director of Accommodation Based Services will be responsible for ensuring the operation of high quality, financially sustainable services across the country that are sustainable both now and in the future.

This role is home based with national travel as and when required.

You’ll be responsible for:

• Promoting the vision and values of Shaftesbury within the residential services.
• Leading by example and ensuring that you demonstrate the values in your leadership behaviours and how you support our teams and deliver our services.
• Ensuring you meet all targets and KPIs.
• To participate in Shaftesbury’s national on call rota.
• Develop key relationships and create strategic alliances with all commissioners.

This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide.

�� Why Join Shaftesbury?

We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded:

✨ Recognition & Rewards – Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond
�� Professional Development – Access to an excellent training and development programme
��️ Generous Annual Leave – 25 days + bank holidays, rising to 28 days after 5 years
�� Pension Scheme – Helping you plan for the future
�� Wellbeing Support – Access to a comprehensive Employee Assistance Programme

�� Why You?

You’ll bring:

• Strong organisational and administrative skills
• Excellent attention to detail
• The ability to manage multiple priorities
• A proactive, team-focused mindset
• Diploma level (Level 5) or equivalent level qualification
• Evidence of continued professional and personal development
• Experience within a senior management position previously
• Track record of service improvement and operational achievement

The role is pivotal in building organisational capability, enhancing individual and team performance, and supporting a culture of continuous learning and development. This includes responsibility for mandatory training compliance for both staff and volunteers, as well as leading apprenticeship programmes, work experience and student placement opportunities to support workforce development and future talent pipelines.

Learning & Development Strategy

• Lead the development and implementation of a comprehensive annual Training and Development Plan aligned to organisational priorities, including mandatory training, apprenticeships, work experience and student placements
• Work with line managers to ensure consistency of IPR reviews for staff.  Provide training on the process and offer improvements.
• Audit of staff’s yearly IPR’s to monitor and record training needs. Identify gaps in existing learning content.
• Contribute to workforce development strategies that support organisational effectiveness and future capability needs
• Support a culture of continuous professional development across the organisation

Training Design & Delivery

• Design, deliver and/or commission high-quality, engaging learning programmes and interventions, including statutory and mandatory training
• Build a sweet of training courses for hospice staff including; line management, managing absence, managing change, managing non-performance, managing stress in the workplace, IPR’s, project management, recruitment and selection, managing volunteers, working with volunteers, compassionate communication and crucial conversations.
• Research new online training opportunities for mandatory training as required throughout all departments within the Hospice. 
• Accountable for end-to-end ownership for each course from launch, booking and through to practical support for educators, advice to delegates and evaluation.
• Accountable for booking and managing all delegates, venues, course material and evaluation.
• Evaluate and prioritise course content to ensure courses are refreshed, relevant and competitive.
• Complete annual review of delivered courses and programmes.
• Ensure all mandatory training is up to date, relevant, and delivered in line with regulatory and organisational requirements
• Evaluate the effectiveness of both mandatory and developmental training and continuously improve learning provision
• Work alongside the Head of Volunteering to help create and deliver relevant training course for volunteers.

• Mandatory Training & Compliance

• Maintain accurate training records and ensure compliance reporting is up to date
• Work with managers to ensure staff complete required mandatory training within agreed timeframes
• Working with Head of Volunteering to ensure all CPD & Mandatory training is up to date for volunteers.
• Be accountable for KPI’s ensuring accurate and timely data entry, data collection and reporting.
• Leadership of resource to managers and staff for advice/information on all aspects of education and training.

• Apprenticeships, Work Experience & Student Placements

• Lead the development, coordination and evaluation of apprenticeship programmes across the organisation
• Build and maintain partnerships with education providers, colleges and universities.
• Manage HMRC Levy Scheme.
• Oversee the recruitment, onboarding and support of apprentices, work experience and students on placement
• Ensure high-quality learning experiences and appropriate supervision arrangements

• Stakeholder Engagement

• Partner with managers and teams to identify learning and development needs, including mandatory training.
• Work with managers in planning apprenticeships, work experience and placements
• Provide expert advice and guidance on appropriate learning solutions
• Build strong relationships and influence stakeholders at all levels

• Induction & Onboarding

• Work with the People and Development Manager to review, develop and enhance induction programmes for new starters, ensuring mandatory training is embedded
• Ensure a consistent, engaging and effective onboarding experience, keeping up to date with best practice, researching and drafting proposals to improve our process
• Knowledge of statutory and mandatory training requirements (ideally within health, care or regulated environments)
• Understanding of apprenticeship frameworks and/or work experience and student placement requirements
• Understanding of organisational development and performance improvement approaches
• Excellent facilitation and presentation skills
• Strong stakeholder engagement and influencing skills
• Ability to analyse learning needs, monitor compliance, training trackers and evaluate training effectiveness
• Strong organisational and project management skills 

The overall purpose of the role is to provide timely psychosocial assessment, psychoeducation and proactive pre- and post-bereavement support to children, young people and adults, using a range of supportive methods, approaches and techniques consistent with level 2 of the NICE (2004) psychological framework.

The post holder will form part of the On Demand Team and will be responsible for the effective day-to-day operation and delivery of the service (Monday to Friday, 8am to 8pm) across a range of On Demand digital platforms. The post holder will also complete comprehensive risk assessments with children, young people and adults, and will liaise with relevant external agencies—such as social care, the police and general practitioners—in accordance with organisational safeguarding policies and procedures.

In addition, the role involves conducting regular weekly referral callbacks, using clinical judgement to ensure that each person is supported to access the most appropriate service for their needs at that time. Working alongside the wider bereavement services team, the post holder may also co-facilitate therapeutic group sessions and deliver one-off psychosocial education groups or workshops, extending the reach of bereavement support beyond individual contacts.

Main Responsibilities

 Communication and Relationships

· Build compassionate, trusting and professional relationships with bereaved children, young people and adults, ensuring all contact is person-centered, trauma-informed, developmentally appropriate and sensitive to individual needs and circumstances

· Communicate complex and sometimes distressing information clearly and to supportively, maintaining professional boundaries at all times

· Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties

· Work collaboratively with colleagues across bereavement services, ensuring continuity and consistency of support

· Engage effectively with parents, carers and professionals involved in a child or young person’s care to coordinate holistic support

· Liaise with external agencies – including social care, education, healthcare professionals, police and voluntary sector- to share information appropriately under safeguarding guidance

· Participate in regular clinical supervision to support safe, effective delivery of care

· Contribute to team meetings and service development discussions, offering insight from frontline practice

· Model the values and culture of the organisation in interactions and relationships at work

· Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations

Knowledge, training and experience

· Ability to conduct full psychosocial assessments and to lead support interventions with children, young people and/or adults in accordance with best practice

· Ability to complete comprehensive risk assessments and determine appropriate level of response/intervention

· Deliver targeted pre/post bereavement support and interventions utilising a range of supportive therapeutic and psychosocial techniques, working within level 2 of the NICE (2004) psychological framework

· Demonstrate a robust understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults

· Apply sound clinical judgment and maintain professional accountability for practice in line with national standards, organisational policies, and personal relevant professional Code of Conduct

· Maintain knowledge about current, evidence-based practice

· To maintain a personal profile of professional development in accordance with professional requirements/governing bodies

· Demonstrate knowledge of all relevant policies and procedures

· Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act, providing advice and guidance to colleagues and partner agencies where appropriate

· Participate actively in clinical supervision to ensure safe, ethical, and effective service delivery

· Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities

Analytical and judgment skills

· Exercise sound professional judgment in assessing the emotional, psychological, and social needs of children, young people, and adults following bereavement and in the delivery of immediate on demand support

· Analyse complex information gathered through assessment, observation, and communication to identify individual needs, risks, and strengths

· Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support

· Apply a trauma-informed and developmentally appropriate lens to clinical decision-making, ensuring sensitivity to cultural, social, and contextual factors influencing grief

· Assess risk and vulnerability using structured and professional judgement, making timely, evidence-based decisions about appropriate interventions and onward referrals

· Identify when more intensive clinical or safeguarding intervention is needed, escalating concerns to line manager and/or On Demand Shift Manager

· Contribute actively to meetings, clinical supervision, peer supervision, case discussions, and service reviews to plan, coordinate, and evaluate strategies of care and support

· Ensure accurate, timely, and meaningful data recording and reporting to inform clinical practice, service evaluation, and organisational performance monitoring

Planning and organisational skills

· Plan and organise work autonomously while engaging collaboratively with colleagues, volunteers, and partner professionals to support coordinated care and seamless service delivery

· Provide cover and support for bereavement team members during periods of absence or high demand

· Contribute to the planning and delivery of workshops and groups run across bereavement services, as needed

· Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements

· Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness

· Contribute to the development of efficient, evidence-based practices by supporting team planning, service evaluation, and continuous improvement initiatives

Person Specification

Qualifications and Training

Essential

· Relevant health, education, social care or counselling qualification

· Specialist training in bereavement, grief and trauma informed practice

· Evidence of ongoing professional development and commitment to continuous learning

Desirable

· Training in working with children and young people

· Training in working in mental health

Experience

Essential

· At least three year’s recent experience (in the past six years) of working with bereaved children, young people, families or adults on an individual or group basis

· Experience and knowledge of working with and providing services to children, young people, families and adults in a health, social care, youth, community or educational settings

· Experience of providing support to children, young people, and/or adults through digital channels/platforms

· Further professional training in working with children and young people and an understanding of developmental issues

· Demonstrable experience of safeguarding children, young people and vulnerable adults and an ability to practise in a way that promotes this

· Experience of working collaboratively with multi-agency professionals across health, education, and social care

Desirable

· Experience of working within a bereavement, palliative care of mental health setting

Skills and Abilities

Essential

· Demonstrate in-depth understanding of bereavement, grief, loss, trauma, and their psychological and developmental impact on children, young people and families

· Knowledge of current research, theories, national frameworks, and NICE guidance related to bereavement and mental health

· Knowledge of evidence-based approaches to bereavement and trauma support

· Strong assessment, analytical, and formulation skills with the ability to make informed clinical decisions

· Empathetic, compassionate, and youth driven approach

· Excellent communication and interpersonal skills, with the ability to engage sensitively with children, families, and professionals while maintaining professional boundaries at all times

· Awareness of safeguarding legislation, policies, and procedures

· Understanding of information governance, confidentiality, and data protection requirements

· Understanding of equality, diversity, and inclusion within practice

· Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work

· Excellent organisational skills

Strong IT skills, including confidence in using multiple IT systems 

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 6th July 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Interviews

First Stage Screening Interviews

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.

Youth Team Forum Discussion

For roles in our Bereavement Services Team, we will invite those applicants selected for interview along to a discussion forum with members of our Youth Team. This session is held remotely and lasts approximately 20 minutes. The discussion topic will be shared with you in advance of the session.

About This Job

This is an exciting and rewarding role managing award programmes recognising the achievements of the cadets and volunteers of the Combined Cadet Force and Army Cadet Force (UK Cadets).  Working across two national cadet charities, you will proactively identify deserving individuals, manage and modernise the awards process, provide expert advice and seek additional national external awards and recognition.

We are looking for someone with experience in writing persuasive award citations or funding applications, with exceptional communication and process management skills.

This role is key to ensuring that the remarkable cadets and volunteers of the UK Cadets are appropriately recognised and celebrated for their extraordinary contributions.

Essential Skills

· GCSE English or equivalent experience

· At least two year’s experience of drafting award citations or funding applications

· Experience of working with partners, internally and externally

· Ability to extract information from people with varying powers of written expression

· Information gathering and analysis skills

· Excellent written and verbal communication skills.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible).

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 5th July 2026.

Interviews will be held in person in London during the week commencing 27th July 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Location: Hybrid / The Grange, Saunderton, Princes Risborough
Hours: 35 hours per week, Monday to Friday

We are looking to recruit a Trusts and Foundations Officer to join our Trusts and Foundations team and support the delivery of Hearing Dogs for Deaf People’s fundraising strategy. The Trusts and Foundations team is working towards an income target of £1.3m in 2026 to 2027, with planned growth to £2.1m by 2029 to 2030.

This is an exciting opportunity to develop your fundraising career within a collaborative and ambitious team. You will contribute to securing income from charitable trusts and foundations, building funder relationships, and supporting the wider Income Generation function. The role works primarily within the Trusts and Foundations team, whilst also working with other Officers and Assistants across the Income Generation directorate to support cross-departmental activity, projects and key administrative processes throughout the year.

We are looking for individuals who demonstrate passion for our cause, a keen eye for detail, and the ability to write compellingly about the difference Hearing Dogs makes to the lives of deaf people. You will be confident communicating with a wide variety of people, including funders, volunteers, and senior colleagues, and will bring a proactive and positive approach to everything you do.

Key Responsibilities

• Funding Applications & Funder Communications
• Relationship Management & Stewardship
• Systems & Data Management
• Income Generation Directorate Cross-Working

Skills, Knowledge and Expertise

Essential:

• At least 1 year's experience of working in a fundraising role
• Excellent written communication skills, with the ability to write clearly, accurately and compellingly
• Strong attention to detail and good numeracy skills
• Excellent interpersonal and verbal communication skills
• Strong IT skills, including Microsoft Office
• Ability to plan and prioritise workload effectively and meet deadlines
• Ability to work collaboratively as part of a team
• Creative thinker, able to spot opportunities and use initiative

Desirable:

•  Experience of working within Trusts and Foundations or Philanthropy Team
•  Experience of Microsoft Dynamics 365 or a similar CRM database

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service
• Day off for your birthday
• Defined contribution group personal pension plan
• Enhanced sick pay
• Enhanced maternity, paternity and adoption pay
• Eye care
• Hearing tests
• Learning and Development opportunities
• Discounts on merchandise at Hearing Dog gift shops
• Pet Dog Policy

For further information and to apply, please visit our website via the apply button.

Closing date: 17th July 2026.

Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).