Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles, and believe in the power of community, resilience, and connection.
Role Mission.
To ensure that Scotty’s understands and demonstrates the impact of its work — through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness.
This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do.
The key responsibilities of this role are:
Impact Measurement
Develop and maintain frameworks to measure the outcomes of all services and programmes.
Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change.
Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services.
Design simple, automated reporting processes to reduce manual admin and improve data use, making effective use of Scotty’s CRM.
Research & Insight
Lead internal research projects using beneficiary data, surveys, and feedback loops.
Scope and manage external research partnerships with academic institutions or sector bodies.
Design and deliver surveys to beneficiaries and the wider bereaved military community
Produce evidence to support service development, strategic decisions, influence national policy, and funding bids.
Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services).
Ensure that lived experience remains at the heart of the charity’s focus on understanding the need.
Ensure that Scotty’s have access to the most up to date research within the bereavement, military, Children & Young People and Family Support sectors.
Communication of Impact
Create clear, accessible insight reports and data summaries for internal and external use
Lead the delivery of the annual Impact Report (content, structure, coordination with teams).
Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories.
Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling.
Learning & Collaboration
Act as the internal ‘voice of insight’ – bringing beneficiary perspective and data into key conversations.
Contribute to team training on evaluation, feedback collection, and outcomes thinking.
Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads.
Policy (Light Touch)
Track key developments in bereavement, the Armed Forces, and children, young people and families policy
Produce brief summaries or ‘position snapshots’ where relevant to Scotty’s mission
Build relationships with other research and impact professionals in the sector
The 30-day goals for this role are:
Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change.
Reviewing research and data produced by the charity and related external research previously published.
Understand the data structure and reporting capabilities of Salesforce (CRM).
Understand existing commitments (e.g. funder report, impact reports etc).
Taken ownership of our 2026 Community-wide survey (project will be handed over upon start).
The 60-day goals for this role are:
Audit current data quality and gaps across the F-Team Programmes.
Worked with the Families Team to develop the first adult lived experience advisory group.
Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors.
Identified 1-2 relevant conferences or forums for Scotty’s to present at.
Build ideas, working with the Head of Service, that can help teams improve current Success Measures and Impact measurements.
The 90-day goals for this role are:
Held at least 1 adult lived experience advisory group session.
Created and shared the first quarterly Impact Review for internal use.
Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year.
Proposed an outline for the Annual Family Feedback Survey in September.
Start to co-ordinate the 2026 Impact Report
About You
Must-Have
Proven experience in research and impact evaluation, ideally in the charity or public sector
Strong skills in data collection, survey design, and analysis
Excellent written communication and reporting skills
Able to translate data into real-world insight
Experience of CRM databases and producing reports from them
Knowledge and experience of the principles of involving those with lived experience, including co-design and co-production
Nice-to-Have
Experience working with or around the Armed Forces community
Understanding of trauma-informed or bereavement support practices
Experience producing Impact Reports or funding insight packs
Familiarity with Salesforce or CRM data tools
Some knowledge of public policy or third sector trends
Additional Information
The role may require occasional evening or weekend work
Enhanced DBS check required
Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
Families Come First
Everyone a Supporter, Every Supporter a VIP
Love What You Do
Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Location - Hybrid (based at home or local community) with regular travel in the South of England
Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.
About Emmaus
Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.
As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.
Together, we are ending homelessness one person at a time.
About the role
The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.
You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.
This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.
Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week, so we are looking for someone based in or around London. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.
This is a part-time role, Monday to Friday, with a minimum of 22.5 hours a week (three days) and the potential for the role to be four days a week (30 hours), to be confirmed at interview.
Who are we looking for?
We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.
Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.
This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.
If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer
· Salary: £18,696 (3 days)/£24,928 (4 days)
· Working hours: Part-time minimum of 22.5 hours a week (three days), and the potential for the role to be four days a week (30 hours)
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: A 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, our email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is Monday 11 May 2026.
Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing Monday, 18 May 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.
If you would like to arrange an informal discussion about the role, please email us, our email address is in the application pack.
Equal Opportunities
Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.
We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.
The client requests no contact from agencies or media sales.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To be an integral part of the delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement.
This is a hands-on, and vital role within a brand new team. You’ll be the first step in ensuring that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support.
The key responsibilities of this role are:
Service Design & Delivery
Working closely with the Head of START, contribute to the planning and rollout of the START Programme
In many cases be the first port of call for Scotty’s families, and be a welcoming and inclusive contact for all those families
Implement the new service model, workflows, triage process and beneficiary journey
Ensure the service you deliver is trauma-informed, inclusive, and responsive to beneficiary feedback
Manage your own caseload with support from Head of START programme
Team Leadership & Development
Once your experience has grown, provide peer support to any further caseworkers joining the team in 2027 and beyond (depending on demand)
Ensure an ongoing focus on your own learning and development, always creating space for reflective practice
Ensure that you live the culture that reflects The Scotty’s Way and encourages your own personal growth
Be an active part of the wider Families team contributing to Daily Huddles and team plans and objectives
Collaboration & Partnership
Build and maintain, alongside the Head of START strong referral pathways with external organisations (military & non-military charities, NHS, social care)
Build your expertise on navigating entitlements for the bereaved community to ensure that Scotty’s families receive the best possible support.
Work collaboratively with other Programme teams to ensure consistency, shared learning & efficient internal referrals
Monitoring & Evaluation
Ensure that you are reporting consistently on beneficiary engagement, support outcomes, and follow-up actions
Work with your direct support to use evidence and insights gathered to adapt and improve the service over time
Ensure CRM records are complete, accurate, so they can be used to inform delivery decisions
Contribution to Charity-Wide Goals
Feed into cross-functional projects including Outreach, Fundraising, and Strategy
Act as a representative of Scotty’s at sector events or external meetings where appropriate
Support content development by sharing anonymised stories, insights, and themes
The 30-day goals for this role are:
Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
Worked closely with the Head of START and other programme Heads to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases.
Become familiar with the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme.
The 60-day goals for this role are:
Built confidence and knowledge around the START programme aims and objectives, and the needs of Scotty families.
Supported the Head of START to implement the new casework programme and beneficiary journeys.
Built understanding of the processes that are in place to monitor the outcomes and impact of the new START Programme.
Contributed to the design of a light CRM for initial use in START casework.
Supported the development of and started to build understanding of the necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.
Started the training plan for new START caseworkers.
The 90-day goals for this role are:
Supported the launch of the new START Programme alongside Scotty’s team members.
Welcomed the first families to Casework following the processes and framework that the Head of START has implemented.
Worked with the Head of START to set a clear plan for the remainder of 2026 and beyond for the START programme, establishing it as a quality Scotty’s service for families.
Starting to provide outcomes and data that enable the programme’s outcomes to be evidenced.
About You:
Must-Have
Experience in service delivery, casework, and personalised support services
Ability to work independently and manage a busy, varied caseload
A compassionate and person-centred approach to casework
Excellent organisational and communication skills
A clear understanding of safeguarding vulnerable adults
Nice-to-Have
Familiarity with military family life or bereavement support
Background in information, advice and guidance within the charity or statutory sector
An understanding of the importance of service co-design with users or lived experience groups
Additional Information
The role will require some evening or weekend work
Enhanced DBS check required
Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
Families Come First
Everyone a Supporter, Every Supporter a VIP
Love What You Do
Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for an interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you have experience in supporting vulnerable adults and empowering them to move forward with their journey?
Walking With the Wounded (WWTW) supports those who have served in the British Armed Forces and their families, specialising in developing pathways to independence.
We currently have an exciting opportunity for a Veterans Liaison and Officer (VLSO) to join a team providing support to ex-armed forces personnel. You will be home-based, with a caseload spread across Hertfordshire and occasionally adjoining counties.
We are looking for a dedicated individual who will empower ex-service personnel to regain their independence after a period of Mental Health (MH) Crisis, supporting them to thrive and contribute to our communities. This role will join a team of existing VLSOs across the East of England as part of a wider collaborative team within NHS England’s Op Courage - the Veterans’ Mental Health and Wellbeing service, and will work with other service charities and local support services. You will be home based with daily travel around your local region to support your clients and build relationships in the community, whilst working as part of the wider regional WWTW and NHS clinical teams.
We are looking for a highly motivated self-starter with prior experience of working with vulnerable adults; an individual who can work independently to set priorities that accurately reflect the client’s needs. Your role will be to work with clients in the community (or their homes), facilitating intense support and analysing individual needs to create a support plan that will break down barriers to a successful stabilisation, whilst navigating their mental health pathway.
In return, we will provide you with the opportunity to demonstrate and develop your skills and career as a Veterans Liaison and Support Officer in a supportive, inclusive environment. In this role, no two days are the same and every day will bring new challenges. Internal training will be provided, and we encourage our staff to develop their own personal and professional skills.
For an informal discussion please contact Anne Germany 07935-065716.
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports toDirector of External Relations
Hours37.5 hours per week
Salary£56,959.05 - £63,886.54
ContractFixed Term Contract - 12 Months
LocationRemote (with occasional travel across UK)
BenefitsA generous package including 25 days holiday per year plus public holidays, employee pension scheme with 4% employer contribution, Cycle2Work scheme, 365 days a year Employee Assistance Programme
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good.
We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.
In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by our Drive Partnership and the programme continues to expand year on year.
Together we can end domestic abuse. Forever. For everyone.
Description
You will provide strong and steady leadership for SafeLives’ communications, marketing and public affairs work over the next year, communicating our Whole Picture Strategy, finding what works and helping it happen to end domestic abuse for everyone for good.
You will shape and deliver strategic communications and influencing work to reach decision-makers, strengthen public trust, and support our mission to drive real change in the UK’s domestic abuse response.
You will be able bring to together robust data, the voice of survivors, and the view of practice experts to position SafeLives at the centre of the conversation with professionals, key policy and decision makers and influencers as a credible and trusted voice.
You’ll lead a cross-functional team of comms, marketing and public affairs colleagues to:
You will connect reactive work with long-term strategic priorities, ensuring our external engagement supports our strategic priorities, policy goals, and income generation ambitions. And you will lead high-quality responses to breaking news and emerging issues, providing clear strategic advice to the Senior Leadership Team and acting as a trusted lead on reputational risk.
You will ensure SafeLives is visible, authoritative and survivor-centred in public and policy conversations, with timely responses, briefings and support, ensuring our communications and influencing are clear, consistent and drive impact.
You will work with our training, practice, and fundraising teams to drive our business development and income generation, as well as helping us to understand all our audiences and better meet their needs.
And as part of the Operational Management Team (OMT), you’ll work closely with colleagues to ensure an inclusive and supportive organisational culture, role modelling our values.
Undertake any other duties as may reasonably be required.
Responsibilities
1. Leadership
·Provide calm, structured and values-led leadership across the Comms, Marketing and Public Affairs team.
·Ensure reliable systems, processes and workflows for communications, marketing and public affairs.
·Set expectations, priorities and working rhythms that bring stability and clarity to the team.
·Promote a supportive, inclusive and collaborative culture with clear communication channels.
2. Core Narrative, Messaging and Evidence Sharing
·Lead the development of SafeLives’ core messages, ensuring they are used consistently across all teams, and the development of our influencing asks.
·Translate SafeLives’ research, data and evidence into accessible, impactful content for external audiences, including practitioners, policy and decision makers.
·Ensure all outputs are survivor‑centred, values‑aligned and evidence‑led
·Develop our brand to reflect our approach to equity, equality, diversity and inclusion and in line with our values - human, rigorous, brave and inclusive.
·Oversee production of communications, marketing and policy materials that help to amplify our Whole Picture strategy and our related priorities.
3. Communications and Media Leadership
·Lead SafeLives’ overall communications strategy and activity.
·Oversee media relations, with strong focus on clear messaging and reputational resilience.
·Implement rapid-response and crisis‑comms protocols with clear escalation to Directors.
·Lead the development and management of our website, digital channels and content strategy.
·Ensure SafeLives is timely, authoritative and survivor‑centred in its external interventions.
4. Marketing and Audience Engagement
·Lead marketing strategy to support:
·Statutory and voluntary income generation
·Training uptake
·Consultancy and practice development
·Fundraising and supporter engagement
·Strengthen audience insight, segmentation and targeting.
·Oversee campaigns that bring SafeLives’ strategy and evidence to life and drive measurable action.
·Ensure that communication and marketing resources are used effectively to support business development.
5. Public Affairs and Policy
·Provide strategic alignment between SafeLives’ core messaging and evidence sharing and our influencing work
·Ensure public affairs activities and outputs (briefings, consultations, correspondence) are clear, accurate and consistent with SafeLives’ communications approach.
·Maintain awareness of political and policy developments relevant to SafeLives’ mission, advising Directors on risks and opportunities for influencing, working with colleagues across the organisation to develop policy.
·Senior level engagement will be led by Directors, as needed, with this role and the public affairs team leading stakeholder engagement and supporting preparation, messaging and follow‑up.
6. Planning, Governance and Performance
·Lead forward planning for all communications, marketing and public affairs activity.
·Set realistic, measurable KPIs that support the delivery of our comms and influencing strategy and our income generation.
·Embed continuous improvement processes and ensure compliance with GDPR and data protection.
·Oversee budgets for communications, marketing and public affairs, ensuring value for money and resource prioritisation.
7. Authentic Voice
·Ensure that the voices, experiences and priorities of survivors remain at the heart of all external communications.
·Support colleagues and Pioneers who use lived experience in SafeLives’ work in a trauma‑informed and respectful way.
Person Specification
Experience
·Strategic communications, including influencing, brand/profile raising, media relations and reputation management in complex, high profile environments (E)
·Media relations, including securing high quality coverage and rapid-response experience (E)
·Developing and delivering effective communications and marketing cmapaigns, including support for fundraising and income generation (E)
·Digital communications across owned, earned and paid media (E)
·Experience using data, research and evidence to inform communications, influencing and storytelling (E)
·Understanding of public affairs or policy environments within the social sector (D/E)
·Leadership and people development, ideally across multi-disciplinary teams (E)
·Influencing professional and policy audiences through clear, impactful communications, information and guidance (E)
·Working with people affected by domestic abuse to support storytelling and influence change (D)
Skills
·Confident in providing strategic communications advice aligned with organisational strategy and policy priorities (E)
·Exceptional written, oral and influencing skills, including excellent writing and editing ability (E)
·Strong political and media awareness
·Excellent judgement under pressure, making sound, values‑led decisions at pace (E)
·Ability to turn complex and fast‑moving information into clear messaging for different audiences, particularly professional and policy maker audiences (E)
·Strong issue and risk management in sensitive public contexts (E)
·Excellent digital and social media skills (E)
·Strong analytical skills to design and deliver campaigns (E)
·Numerate, with experience preparing and managing budgets (E)
·Strong planning, prioritisation and ability to meet multiple deadlines (E)
·Able to identify problems early and propose solutions (E)
·Commitment to equity, equality, diversity and inclusion (E)
·Commitment to ending domestic abuse (E)
Competencies
Leadership, organisational and strategic awareness
·Inspires trust and confidence in others
·Commitment to SafeLives’ values – Human, Rigorous, Inclusive and Brave - underpins all actions and decisions
·Remains calm, decisive and collaborative in fast-moving situations, while maintaining message clarity, survivor focus and organisational credibility
·Demonstrates an understanding of how your own role contributes to achieving SafeLives’ goals
·Is responsive to change which helps achieve goals
·Pursues tasks/goals with energy, drive and need for completion
Teamwork & collaboration
·Fosters an inclusive working environment so that others can contribute effectively
·Supports colleagues in demanding situations, recognises the importance of well-being in self and others, accepts help and support from other team members
·Listens to the views of others and shows flexibility in working with collective decisions
People management and decision making
·Ability to lead and manage effective teams and create an inventive, responsible and generous team culture
·Strong focus on quality, performance and impact
·Coaches staff to reach their full potential
·Makes effective decisions on a timely basis
·Judgement and problem solving is based on identifying outcomes and victim focus
Communications and relationship management
·Communicate with energy and direction
·Ability to build strong and effective relationships with key internal and external stakeholders
·Promote and contribute to cross team working
·Speaks and writes clearly and effectively and in a timely manner, tailoring communication to suit the audience
·Maintains confidentiality
Delivering quality
·Self-starter with the ability to use initiative and judgement to identify problems and propose solutions
·Excellent organisational skills including the ability to manage multiple projects and meet tight deadlines
·Takes responsibility for own workload, acts on own initiative, seeks feedback from others, evaluates own performance and then acts upon it
·Tries out new ideas and ways of working and identifies and shares learning
Influence
·Inspires confidence and trust– demonstrating high standards of integrity, honesty and fairness
·Actively engages the knowledge, ideas and contributions of others
·Uses appropriate techniques to influence others
The client requests no contact from agencies or media sales.