Crisis support worker jobs

Recovery Worker

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Job Title: Recovery Worker

Location: West Ealing -  Step free access available

Salary: £27,000

Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday varying shifts from 07:30 - 16:00 or 13:30 - 21:00. You may be required to work outside these hours as per service requirements. 

About the Role

We're hiring a Recovery Worker to join our team based in Ealing. In this role, you will support adults experiencing loneliness, isolation, and mental health challenges and providing pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders. Marron House has 18 bed spaces and we provide personalised support around daily living skills such as budgeting, shopping, cooking, reminders to take medication and developing a structured weekly routine.

As a Recovery Worker, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Lone working is part of the role, but you’ll always have a supportive team around
• Support residents with taking their correct medication as required
• Keep support plans updated on our online portals as appropriate
• Initiate appropriate interventions to prevent crisis or other risks.
• Ensure service responsibilities and requirements are carried out effectively.
• Ensure all participants understand their rights and responsibilities.
• Develop, participate in, and encourage participants to participate in the running and development of various projects and activities.
• Empower participants to make decisions to take control over their lives, by creating an enabling environment.
• Provide advice, information, guidance, and life skills training to participants as required.
• Recognise signs of deteriorating mental health, physical health, or other health implications 

About You

We're looking for a compassionate, motivated, and proactive individual with a commitment to delivering high quality, person centred mental health support. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. You thrive in fast paced environments and adapt well to changing situations, maintaining a non judgmental and trauma informed approach. Your ability to build meaningful, effective relationships with people from diverse backgrounds, while respecting and promoting equality, diversity, and inclusion, sets you apart.

• Previous professional or lived experience supporting people who suffer with Mental Health
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Providence Row has supported people facing homelessness in East London since 1860. Our Day Centre is often the first place people come when they need help. It is a space where people can eat, shower, speak to staff, and be welcomed with dignity.

As a Day Centre Assessment & Reconnection Worker, you will play a key role at that first point of contact. You will ensure people are welcomed calmly, understood quickly, and supported to access the right pathway. This is a role focused on assessment, decision-making, and connection rather than ongoing casework.

You will also support geographical reconnection where appropriate, including accompanying clients to local authorities across London, ensuring plans are realistic, safe, and grounded in dignity.

The ideal candidate

• Experience working with people affected by homelessness or multiple disadvantage.
• Confidence carrying out trauma-informed assessments and making clear, proportionate decisions.
•  Understanding of housing pathways, rough sleeping processes, and local connection rules.
• Ability to remain calm and boundaried in challenging or fast-paced environments.
• Strong communication skills and the ability to build trust quickly.
• Good organisational skills and confidence using IT systems and databases.

Desirable

• Experience in a day centre, drop-in, or similar frontline setting.
• Knowledge of local authority homelessness duties and processes.
• Experience supporting reconnection or working across borough boundaries.
• Lived experience of homelessness or working alongside peer-led approaches.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Friday 27 March 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Dual Diagnosis Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Dual Diagnosis Worker

Location: Based within a residential service across 4 sites in Croydon. (Walking distance from East Croydon train and tram links). Unfortunately this service does not have step free access.

Salary: £32,000

Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Sunday working between 10:00 - 18:00. Hours may vary depending on service needs. 

About the Role

We’re looking for a Dual Diagnosis Worker with expertise in mental health and substance use to join our team in Croydon. Based in a residential service, you’ll support residents with mental health, complex needs, and dual diagnosis. In this role, you’ll use your specialist knowledge to help both residents and the wider team overcome personal challenges. 

You’ll use evidence-based approaches to support recovery, independence, and integration through holistic assessments. As a comorbidity specialist, you’ll guide the team in achieving positive outcomes for residents. Your main duties include:

• Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
• Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
• Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
• Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
• Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning. 

About You

We are looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with experience in interventions, and in a similar role. The ideal candidate will have practical experience and relevant qualifications, and be skilled in engaging reluctant individuals. You must be resilient, proactive, and a strong problem solver to build the trusting relationships essential for this role.

If this sounds like you, take a look at the further criteria:

• Full knowledge on comorbidity and complex needs, able to share knowledge, skills, and experience with others
• Previous experience in a similar role, providing interventions and holistic assessments and support for people experiencing mental health challenges
• Ability to provide specialist support and knowledge in risk assessment and risk management, particularly in relation to harm minimisation, substance misuse and mental health
• A commitment to promoting recovery, harm reduction, and active involvement in care planning
• Ability to apply relapse prevention models to promote sustained recovery and harm reduction
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28, 857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)

Contract type: Full Time, Fixed Term Contract (Until March 2027)

Hours: 37.5 hours

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. 

As part of this role, you will be required to participate in an out-of-hours on call rota

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 20 March 2026

Iterview Dates: 6 and 7 April 2026

We are recruiting for a Vietnamese & Chinese Outreach Worker to join our team in Lewisham; the scope on this job involves….

Job Title: Vietnamese & Chinese Outreach Worker

Location: Lewisham
Salary: £13,466.66 per annum
Contract type: Part time, Fixed term (until March 2027)

Hours: 17.5

Refuge is developing and expanding its Vietnamese and Chinese Community Outreach Service for victims of domestic abuse. We have the following opportunity for a high-calibre, committed female applicant who is able to speak Mandarin fluently.

In this exciting newly enhanced service, you will provide high quality personal welfare support for Chinese survivors of domestic abuse. You will be based in the borough of Lewisham but will provide support to survivors nationally. You will work with survivors from the point of crisis, providing high quality personal welfare support. You will conduct key work sessions on a regular basis and support women in assessing and managing risk to themselves and their children’s safety. You will assist survivors in Mandarin and English ensuring they are aware of their legal rights to protection and have access to benefits such as housing. 

Methodical and well-organised, you will have significant proven experience of providing direct emotional, practical and welfare support; ideally you will have previous experience of outreach work with women and children or working with vulnerable groups. You will be experienced in identifying and responding to the risks to and needs of survivors of domestic abuse. With an up-to-date knowledge of relevant civil and criminal legislation, you will have a demonstrable ability to use Microsoft Office and the ability to build and develop supportive relationships with women and children fleeing domestic abuse. Applicants must be able to read and speak in Mandarin.

Closing date: 9.00am on 16 Match 2026

Interview date: 27 March 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

At Yada we provide an outreach service across coastal west Sussex that supports women impacted by sexual exploitation. Our outreach team is warm, friendly, approachable and trauma informed. As a team we are passionate about reducing the risk of sexual exploitaton, supporting women impacted by it and educating our community on the risks of sexual exploitation.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Crisis Alternative Service in Redbridge.

Sounds great, what will I be doing?

The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.​

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will have demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, with a strong understanding of a range of mental health conditions, crisis management, and how to communicate with dignity and respect. You will be knowledgeable in relevant mental health legislation, including CPA processes, and committed to recovery-focused approaches. Able to work both independently and as part of a team, you will support and induct peer staff and volunteers while working effectively with statutory services such as the NHS. You will have a good awareness of health and safety and safeguarding responsibilities, alongside strong IT, literacy, and numeracy skills to maintain clear and accurate records. Flexibility is essential, as the role requires working across a shift pattern to include weekends.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Job Title to play a pivotal role in our Service in location.

Sounds great, what will I be doing?

This role provides compassionate, practical support to clients from the point of referral through their stay at the crisis house, ensuring a smooth induction and meeting their immediate emotional and physical needs. Working closely with clinical partners such as the Queen Elizabeth Hospital Mental Health Liaison Team and the Greenwich Home Treatment Team, you will help individuals reduce their crisis through tailored activities, one‑to‑one sessions, and developing effective safety and recovery plans. You'll motivate clients to understand the causes of their crises, strengthen their social networks, and access education, leisure, or health activities to support long‑term wellbeing. The role also involves supervising volunteers delivering life‑skills activities, liaising with statutory and voluntary agencies, and engaging in ongoing professional development, reflective practice, and team support to provide resilient, high‑quality mental health care in a challenging but highly rewarding environment.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We're looking for someone with a strong understanding of recovery-focused approaches and co‑production, alongside insight into the challenges faced by individuals experiencing mental health crises. You'll be confident in designing and delivering activities that reduce anxiety, build confidence and self-esteem, and support clients in shaping their own recovery journey. Strong organisational and monitoring skills are essential, including the ability to maintain accurate records, manage case information and complete financial transactions. You will bring resilience, motivation and high standards to your work, even when supporting clients with unpredictable or challenging behaviours. A solid knowledge of relevant legislation—such as welfare reform, the Care Act and housing pathways is important, as is experience engaging clients in assessments and co‑producing safety and support plans. You should be proficient in MS Office and case management systems, understand basic building safety and repairs, and be skilled at building positive relationships with a wide range of stakeholders. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Caseworker

Location: Aylesbury (Hybrid)

Hours: 37.5 hours a week (5 days) 

Salary: £28,000 – £30,000 (FTE) per annum 

Contract: Permanent

Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future. And we inspire others to do the same, creating safer, more inclusive communities.

Role Description

The Family Matters team provides emotional support, information, and guidance to the families (e.g. partners, parents, adult children, grandparents) of those under investigation for online child sexual abuse offences.

They are often the hidden victims of crime, facing multiple problems and isolated from sources of help and support. This role provides one to one support to family members over the phone, supporting clients with attending Court hearings, liaising with relevant professionals, and advocating for clients where necessary. 

Responsibilities:

• To work as a member of the Family Matters Team to deliver outcomes for the Family Matters Programme as agreed with The National Lottery Community Fund.
• To provide information and Trauma informed support at a time of crisis to service users.
• To manage a caseload of complex adult client cases, providing client centred, practical and emotional support.
• To conduct risk assessments / case management.
• To offer information and support to family members regarding the Criminal Justice process during investigation, court hearings, sentencing and beyond.
• To help family members remain informed regarding Child in Need and Child Protection processes.

Skills, Knowledge and Abilities 

Essential: 

• Experience in direct support work with victims or other vulnerable people including providing emotional and practical support.
• Excellent Caseworker with good assessment, motivational and empowerment skills.
• Organising, prioritising, risk management and problem-solving skills.
• Experience of working cooperatively and effectively in a team.
• Excellent communication and interpersonal skills including presentation skills.
• PC literate (Word, Excel, PowerPoint, Outlook).
• Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs.
• Good knowledge of a full range of civil, criminal and practical options available to service users.
• Knowledge and skills to operate within a trauma-informed approach.
• A clear understanding of the gendered nature of some crime types, and a clear understanding of how different crime types disproportionately affect different groups of people.

Desirable: 

• Ability to determine strategies, outcomes and opportunities to develop the role.
• Experience and knowledge of exploitation and modern-day slavery, sexual violence and other complex issues.
• Experience of working with diverse groups with multiple complex needs.
• Mental Health Awareness including the impact on an individual and the services available.
• Knowledge of domestic abuse.

Other Essential Requirements:

• Required to travel within and outside of Thames Valley on occasions.
• Be free from any criminal conviction which would conflict with the responsibilities of the post.
• Be able to deal with all information on a confidential basis.
• To have Citizenship of the UK or have entitlement to work in the UK.

Thames Valley Partnership t/a Home after Hope is an equal opportunities employer. The aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.

37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays. Working hours are Sunday - Thursday 8pm- 7am and Friday to Saturday 9pm - 8am.

As this is a mobile role, a full UK driving licence and access to a vehicle insured for business use are essential.

YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

We are looking for a Housing Mobile Night Worker to provide flexible assistance across our high‑support, medium‑support, and transitional housing services. In this role, you will help ensure our properties remain safe, secure and welcoming throughout the night.

Our services provide 24‑hour supported housing for young people aged 16–25, offering high‑level, medium‑level and transitional housing options. We take a trauma‑informed and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations, enabling them to move on to fully independent living.

What you will be doing

In this mobile role, you will travel between supported housing sites across Crawley and Horsham throughout the night, ensuring each service remains safe, secure and welcoming. You will carry out routine checks of unstaffed properties—including communal areas, gardens and external spaces—to ensure they are quiet, well‑maintained and compliant with health and safety standards.

You will provide responsive assistance to residents who may need help, and act quickly when concerns arise. You will respond to calls from the on‑call manager and attend sites where an incident, accident or potential risk has been reported, completing thorough checks and taking appropriate action.

When required, you will work alongside the on‑site Night Workers at Crawley Foyer and Horsham Y Centre, helping to maintain a safe and secure environment. This will include monitoring CCTV, completing building checks and keeping accurate records of night‑time activity. You will also take a proactive approach to preventing anti‑social behaviour, work closely with support staff, and carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or require medical assistance.

This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.

About You

A dynamic role for someone who is passionate and empathetic, able to adapt to changing situations while maintaining a strong focus on young people’s safety and wellbeing.

 Experience and knowledge

• Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
• An understanding of the needs and experiences of young people and adults at risk.
• Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
• Confidence in accurate record‑keeping, including incident logs and health and safety checks.
• Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).

Skills and abilities

• ESSESNTIAL a full, valid UK driving licence with the ability to travel between sites
• You will bring an awareness of the challenges young people face and the ability to connect with them positively
• Ability to de‑escalate situations and manage challenging behaviour calmly.
• Clear verbal and written communication, with accurate handovers for day‑time colleagues.
• Strong interpersonal skills, able to build positive relationships.
• Comfortable lone‑working, using initiative, and working as part of a team.
• Competent IT skills, including Microsoft 365 and basic system navigation (training provided).

Job description

Stella Maris is the official maritime charity of the Catholic Church.  We are looking for a Regional Port Chaplain for Immingham and the South Humber Ports to support seafarers, fishers and their families.

In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.

About the role

No two days are the same.  You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.

You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities.  You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.

Key responsibilities

• Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
• Provide practical help such as transport, communication access, and emergency or crisis support.
• Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
• Recruit, train and support Stella Maris volunteers.
• Work collaboratively with other maritime charities.
• Maintain strong relationships with local parishes, the Diocese of Nottingham, and port stakeholders such as the Harbour Master, shipping agents and welfare committees.
• Support local fundraising and awareness initiatives alongside the charity's national team.

About you

You'll be someone who takes joy in helping others.  You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.

You may come from a background in chaplaincy, parish ministry, community work or social care.  You'll share our commitment to upholding the dignity of every seafarer and fisher.

Caseworker - Sexual Violence

Location: Aylesbury (Hybrid)

Hours: 37.5 hours a week (5 days) 

Salary: £28,000 – £30,000 (FTE) per annum 

Contract: Permanent

Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future, and we inspire others to do the same, creating safer, more inclusive communities.

Role Description

To provide holistic support to anyone who has experienced sexual violence and to identify and engage with these individuals on a one-to-one basis, enabling them to access services and make positive, empowering choices. 

Responsibilities:

• To provide support to service users who have experienced sexual violence.
• To provide support to the facilitation of group work within the service.
• To provide group work interventions on a 1-2-1 basis where the service user is unable to access groups.
• To lead on providing service users information sessions and informal group activities / events.
• To independently manage a small caseload of adult client cases, providing practical and emotional support.
• To conduct risk assessments, do case management and safety planning in partnership with other key agencies.
• To advocate in a range of settings on behalf of the service user and working towards them being their own best advocate.
• To help service users to make informed choices about their future options.

Skills, Knowledge and Abilities

Essential:

• Experience of direct support work with victims or other vulnerable people including providing emotional and practical support.
• Excellent Caseworker with good assessment, motivational and empowerment skills.
• Organising, prioritising, risk management and problem-solving skills.
• Experience of working cooperatively and effectively in a team.
• Willingness to be able to work flexible hours when necessary and be part of an on-call rota.
• Excellent communication and interpersonal skills including presentation skills.
• PC literate (Word, Excel, PowerPoint, Outlook).
• Compassionate towards the individuals the service supports.
• A driving licence and own transport.
• Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs.
• Good knowledge of a full range of civil, criminal and practical options available to service users.
• Good knowledge of restorative interventions or ability to learn them and make use of them with appropriate service users.
• Knowledge and skills to operate within a trauma informed approach.
• Ability to provide non-judgemental, non-directive and confidential support to service users in crisis.
• A clear understanding of the gendered nature of some crime types, and a clear understanding of how different crime types disproportionately affect different groups of people.
• A commitment to working within an equality and diversity framework and an awareness of barriers to accessing support.

Desirable:

• Ability to determine strategies, outcomes and opportunities to develop the role.
• Experience and knowledge of exploitation and modern-day slavery, sexual violence and other complex issues.
• Experience of working with groups with multiple complex needs.
• Mental Health Awareness including the impact on an individual and the services available.
• Have an ISVA qualification or be prepared to undertake training.
• Knowledge of domestic abuse – at least level 2 DASH training.
• Awareness of differing counselling approaches.

For this role you will also need:

• The ability to travel within Thames Valley and occasionally the surrounding areas.
• To be free from any criminal conviction which would conflict with the responsibilities of the post. You will be required to have a DBS Enhanced disclosure or a portable DBS.
• To be able to deal with all information on a confidential basis and understand data protection requirements.
• A driving licence and your own vehicle.
• To have Citizenship of the UK or have entitlement to work in the UK.

Thames Valley Partnership trading as Hope After Harm is an equal opportunities employer. The aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.

Young Carers Service Manager role

An opportunity is available to help make life better for carers 

Hours - 30 hours per week (including occasional evenings/weekends)

Salary: £36,000 FTE per annum (£28,800 actual)

This is an opportunity to lead a passionate, skilled team and shape services that genuinely change lives by supporting the Young Carers in our region.

Are you self-motivated, organised, empathetic, able to work collaboratively and autonomously, passionate about supporting young people, able to influence strategic development and able to think on your feet then you might want to consider joining a small team of like-minded people.

Our charity, Carers Support, works across Bristol and South Gloucestershire to support unpaid family carers who are supporting their loved ones at home.

We currently have a vacancy in our Young Carers Service Team to support the Chief Executive and Senior Management Team and lead the Young Carers Service. This is a senior role that requires managerial experience, an understanding of the youth sector, safeguarding, and the ability to work with different employed teams and volunteers.    

Main duties will include:

To:

· Be a member of the Senior Management team and actively participate in the overall strategic management and development of the organisation.

· Ensure that the strategic development of the young carer service is co-ordinated and services are delivered in line with funded contract and grant requirements, CSC's development plan and local and national strategies and priorities.

· Be responsible for the support, supervision, management and development of the Operational manager, Schools Development Officer and Engagement worker

· Be the Children and Young People’s Safeguarding lead, working in conjunction with the Adults Safeguarding lead and deputies.

· Ensure young carers voice leads service development internally and externally improving the identification and support for young carers across Bristol and South Gloucestershire.

· Ensure sustainability developing service plans and working with Fundraising manager to raise the funds to sustain services that meet young carers needs.

There’s lots more we could tell you, but why not apply and come and see for yourself.

Closing date for applications is 22nd March 2026 @ 12 noon with interviews on 8th April 2026.

Please visit our website for all the information you need  and details of how to apply.  All completed applications should be returned to our recruitment team.

If you would like to know more about this role, please email Joss Tagg, Young Carers Manager for further information.

We are an Equal Opportunities Employer, and our workplace is free of barriers and fully accessible for people with disabilities. We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.

Registered Charity No: 1063226

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Mental Health and Homelessness Outreach Workers
Reference: 330
Salary: £26,000 - £27,000 per annum, depending on skills and experience. In addition, this role will have a yearly staff retention bonus of up to £2106. This payment is allocated at the discretion of Herts Mind Network.
Hours: 37.5 hours per week (Monday – Friday, 9am – 5pm)
Contract: Fixed term 1 Year
Working base(s): Watford Wellbeing Centre

About the Service

The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.

The objectives of the Complex Needs Housing Service are to:

• Improve the mental wellbeing of people experiencing mental ill health.
• Increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• Contribute to an improvement in individual mental wellbeing.
• Remain a source of independent support for all clients.
• Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
• Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
• Provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
• Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.

About the Role

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• To provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Monday 23rd March at 5pm.
Interviews to be held on Monday 30th March at our Watford Wellbeing Centre.
N.B. Please quote reference number 330 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.