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We are looking for a Direct Marketing Officer to join our growing Individual Giving team at Samaritans. This role will assist in the creation, management and implementation of key campaigns and projects to recruit and retain supporters maximising loyalty and lifetime value.
A valued member of the team – you’ll also contribute to direct marketing projects while supporting larger, strategic initiatives led by the 3 x Senior Direct Marketing Officers in the team.
This is a brilliant time to join the IG team at Samaritans as we continue to drive forwards our ambitious plans to enable us to be there for all those who need us.We’re progressing some exciting new projects and you’ll have the opportunity to develop a variety of skills and knowledge.
We are a supportive, creative, and ambitious team. We empower each other to achieve great things and we’d love to have you join Samaritans and help us continue to succeed.
Contract Terms
What you'll do:
What you’ll bring:
See full Job Description and Person Specification.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close: 09:00am on 24th April 2026
Interviews: w/c 4th May, with second round interviews w/c 11th May
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are looking for a Partnerships Officer to join our busy and ambitious Corporate Partnerships team. You will help build and grow meaningful relationships with businesses that support our mission to tackle hunger. You will manage a portfolio of small to medium-sized corporate partners, providing excellent stewardship to maximise fundraising, deepen engagement and ensure partnerships continue to grow in value and impact.
You will also support the development of key strategic partnerships and contribute to the delivery of high-profile campaigns with the hospitality and restaurant sector. Alongside this, you will help identify and cultivate new corporate supporters through prospect research, proposals and outreach, working collaboratively across the organisation to strengthen partnerships and generate sustainable income for our work.
You will be joining our Partnerships team at an exciting time as we continue to deliver against our outcome focused strategy, which puts partnership at the heart of all that we do. The right candidate will be a self-starter, with excellent written and verbal communications skills, who is highly motivated and passionate about ending world hunger. For more detailed information on the roles, please download the attached pdf Job description.
Closing Date: 19-April-2026 23:30 Interview Date: w/c 27 April 2026
Please read the following carefully before making your application:
Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.
The client requests no contact from agencies or media sales.
Senior Development & Engagement Manager
My Name’5 Doddie Foundation
Location: Scotland (hybrid working)
Salary: £40k-£45k
Contract: Two-year fixed term
Reports to: Director of Fundraising
About My Name’5 Doddie Foundation
At My Name’5 Doddie Foundation, we want to change the world. We believe motor neuron disease is not incurable. It’s just underfunded.
Building a community is at the heart of everything we do. Every conversation and every person, has the potential to bring us closer to a world free of MND.
We’re looking for someone who has experience at developing relationships and partnerships and turning them into real impact.
We are entering an exciting period of growth and are looking for a dynamic, relationship driven professional to help shape the next chapter of our impact.
Role Purpose
This person will play a central role in driving income growth through relationship fundraising. This includes leading developing a corporate engagement programme in Scotland, stewarding key supporters, and strengthening community fundraising across Scotland and the wider UK.
This is a strategic and hands on role for someone who thrives on building meaningful relationships, spotting opportunities, and inspiring supporters to make a difference. You will help shape our fundraising strategy, manage a small pipeline, and work closely with colleagues, volunteers, and partners to deliver sustainable income.
Key Responsibilities
Corporate Partnerships
Community & Supporter Engagement
Relationship Fundraising & Income Development
Leadership & Collaboration
Person Specification
Essential
Desirable
What We Offer
We are My Name'5 Doddie Foundation and we're absolutely committed to our goal: A World Free of MND



The client requests no contact from agencies or media sales.
Business Manager
Location: Kendal, Cumbria (with regular travel across Cumbria and to our site in Carlilse)
Salary: £42,830 per annum, plus 9% pension contribution.
Duration: Full-time (35 hrs per week) fixed term for 3 years (with possibility of extension).
The role offers a unique opportunity to lead the business development and management of the Trust’s consultancy (Cumbria Wildlife Consulting (CWC)) and commercial plant nursery, ensuring they together provide a high-quality integrated service, meet financial targets, and align with the Trust's mission to protect and restore Cumbria’s natural environment, and inspire action.
Since 2023, the Trust has run a semi-commercial nursery at its Gosling Sike site near Carlisle, providing local provenance, peat-free plug plants for use in our projects, but also selling to partner organisations. The Trust has recently secured funding to expand its operation, increasing capacity and enabling more efficient production.
In addition to the above, the role will also build new, high-value strategic partnerships and business relationships with a focus on identifying and developing new business opportunities within the nature economy.
What we are looking for:
An individual who is enthusiastic and passionate about delivering nature’s recovery in Cumbria, but who is also business-minded with a proven track record of working in a commercial environment. They should possess the relevant skills, experience and confidence to grow new business ventures, taking them to the next stage. Applicants should be self-motivated, organised and have experience of leading teams both remotely and in person. A full driving licence and access to a car with business use insurance are desirable.
CV’s will not be considered.
To apply, please click on the link below.
Cumbria Wildlife Trust is devoted to the conservation of the wildlife and wild places of Cumbria.
The client requests no contact from agencies or media sales.
The Royal College of Radiologists is seeking a Service Desk Support Coordinator to join our high performing and well respected IT team. The team supports both day to day office users and the College’s expanding, business critical examinations operations, which represent a significant part of our income and reputation.
This role is central to the delivery of excellent IT services. You will provide 1st and 2nd line support to end users, contribute to the ongoing maintenance of our IT infrastructure, and work closely with a wide range of internal and external stakeholders. Your focus will always be on delivering outstanding customer service, meeting Service Level Agreements (SLAs), and ensuring a positive experience for every user.
As the Service Desk Support Coordinator, you’ll be the approachable and knowledgeable face of IT at the Royal College of Radiologists. Acting as the first point of contact, you’ll support staff, Officers, Examiners, and remote users with IT and Audio Visual systems. From resolving technical issues and managing service requests, to supporting high stakes examinations and ensuring meeting spaces run flawlessly, your work will have a visible and meaningful impact across the organisation.
If you’re passionate about technology, thrive in a service focused environment, and enjoy solving problems, this is an excellent opportunity to contribute to a respected and forward thinking professional body.
What you’ll do:
What you’ll need:
Why join us:
We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented self-starter to join a small, capable operations team who play a pivotal role in member engagement and retention. With a focus on delivering an excellent experience to members, you will be the first point of contact for RCR members, putting them at the heart of everything you do. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes, whilst ensuring that every interaction has a positive impact on our members. You will be efficient, responding promptly to all requests and deliver strong data integrity for membership with your exceptional attention to detail.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. And if you aren’t currently in an administrative role, but think you have the right skills and experience to succeed, we’d encourage you to apply.
What you will do:
What you need:
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
Why join us:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington
Hours
37.5 hrs Full time, site based
Annual salary
D1 £31,168.36 to D3 £38,129.42
Review date
19/04/2026
The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance.
The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience.
The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience.
In summary, the Facilities & Patient Experience Manager is accountable for:
Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.
Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential
·Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate).
·Evidence of formal training in Infection Prevention & Control principles.
·GCSE (or equivalent) English and Maths.
Desirable
·IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification.
·Safeguarding Level 3 (or willingness to complete).
·Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5).
·Qualification or formal training in Quality Improvement methodologies.
·Contract management training.
·First Aid at Work
Knowledge and experience
Essential
·Proven experience managing operational service teams.
·Strong understanding of facilities management within a healthcare or regulated environment.
·Knowledge of CQC standards relating to safety, dignity and environment.
·Understanding of infection prevention, asset governance and stock control principles.
·Experience overseeing service contracts and performance monitoring.
·Awareness of safeguarding and public-space risk management.
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Highly people-oriented with strong interpersonal skills.
·Practical mindset - focuses on solutions rather than process for its own sake.
·Able to provide supportive but firm supervision to staff and volunteers.
·Comfortable having difficult conversations when standards are not met.
Personal Attributes
·Visible, hands-on leadership style.
·Strong emotional intelligence and ability to operate in sensitive environments.
·Calm and decisive under pressure.
·Ability to balance compassion with regulatory discipline.
·Strong accountability mindset.
·Confident in holding others to performance standards.
·Analytical thinker able to interpret feedback data and translate into action.
·Excellent communicator across clinical and corporate audience.
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced events professional to join the Living Wage Foundation team as an Events Manager. You will be responsible for developing, delivering, and supporting the team with innovative events to promote the Living Wage movement, support the existing employer network, increase public support for fair pay and encourage Living Wage accreditation.
You will be responsible for our annual Champion Awards ceremony and organising parliamentary events, roundtables and webinars for our network of employers and beyond, as well as providing strategic oversight of events at our annual Living Wage Week in November where we celebrate Living Wage Employers nationwide with multiple events.
The ideal candidate would be an organised events manager, with strong project management skills, the ability to communicate with senior stakeholders internally and externally and the skills to establish strong relationships. They would have experience running online and in-person events with clear objectives and connecting them to organisational strategy.
This post will be joining a Communications team that spans events, media, digital communications and research, with colleagues based across the UK with monthly in-person team meetings. They will be responsible for the line management of the Events Officer. They will report to the Senior Media & Communications Manager.
Person Specification
(D) Desirable, (E) Essential
Experience
·Experience managing in-person and online events (E)
· Experience communicating effectively with senior stakeholders (E)
· Experience using project management tools. (D)
· Experience using Microsoft 365 apps including Loop and Planner (D)
· Experience of line management (D)
Key skills and knowledge
· Knowledge of risk management protocols (E)
· Project management skills, including monitoring and evaluation (E)
· Excellent attention to detail (E)
· Ability to effectively communicate and build strong relationships with colleagues and external stakeholders (E)
· Excellent planning, organisation, and prioritisation skills, including the ability to manage competing demands and deal with unforeseen issues (E)
· Good IT skills, including experience using Microsoft 365 apps (D)
· Knowledge of marketing and communication best practice (D)
· Creative thinker and problem solver (E)
Personal qualities & values
· An interest and enthusiasm for planning events, and the mission of the Living Wage Foundation (E)
· Highly self-motivated with ability to work well independently as well as part of a team (E)
· A commitment for Diversity and Inclusion (E)
The client requests no contact from agencies or media sales.
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
If you are passionate about driving change through policy and influencing and you want to play a pivotal role in improving the lives of people with cystic fibrosis (CF) join us as our next Policy and Public Affairs Manager and help shape a future where everyone with CF can access the treatments and care they need.
In this impactful role, you will lead the delivery of our policy and public affairs work across a defined portfolio, with a strong focus on ensuring people with CF have access to life-changing treatments and improving standards of care across the UK for people with CF – both now and in the future.
Working closely with the Head of Policy and Public Affairs, you will turn strategic priorities into compelling influencing plans and high-quality policy outputs. You’ll ensure our voice is heard where it matters most – across government, healthcare systems, and key stakeholders – to drive meaningful improvements in outcomes for people living with CF.
In this role, you will take ownership of:
You will also line manage one Policy and Public Affairs Officer.
This is an opportunity to combine strategic thinking with hands-on delivery, using your expertise to influence real change in a highly respected health charity.
If you are an experienced policy and public affairs professional with a passion for making a difference, we’d love to hear from you.
We offer a range of benefits including flexible working, 30 days annual leave plus recognised bank holidays, contributory pension scheme, healthcare cash plan, shopping discounts club, enhanced maternity/adoption pay, free tea and coffee in the office, employee assistance programme and opportunities for learning and development.
This is a UK based role and offers a flexible location; however, if London office-based, a minimum of 40% working hours per week in the office is required. If home-based, travel to London office will be required in line with business needs.
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
Closing date and interview date
Closing date for completed applications: 23:59 on Monday 27 April 2026
Interviews expected week commencing: Monday 4 May 2026
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
How to apply
Before applying, please ensure you read the job description attached, for more information about the role.
Applications should be made through our recruitment portal Hireful and to apply, please select ‘Apply Now’.
No media or agencies please.
Our commitment to an inclusive workplace
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-227 918
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PA
Are you passionate about making a positive impact in your workplace? Do you have exceptional organisational skills, a keen eye for detail and understand the importance of confidentiality?
We have an incredible opportunity for you! We are looking for a Personal Assistant to join a dynamic team supporting the Associate Archdeacon of Berkshire.
This roles offers flexible working and is a rewarding opportunity to contribute to a diverse team, grow professionally and be a part of a community dedicated to fostering a safe and spiritually enriching environment.
Position: Personal Assistant
Location: Theale, Berks
Hours: Part-time 12 hours per week, worked equally over three days, which must include Mondays and Thursdays. The third day will be agreed with the line manager.
Salary: £30,804.08 pro rata (actual £9,990.51)
Contract: Fixed-term, 12 months
Closing Date: Monday 27 April 2026 at midnight, may close sooner
Interviews: Theale, RG7 5AS: Friday 8 May 2026
The Role
We are seeking a highly efficient and detail oriented administrative professional to support a dynamic organisation. In this role, you will play a key part in ensuring the smooth running of daily activities and providing essential support to the team. You will offer PA support to the Associate Archdeacon, managing diaries, correspondence, data, and meetings, as well as handling emails, preparing documents, and taking minutes. Alongside this, you will contribute to the wider work of the archdeaconry, supporting recruitment processes and assisting parishes as they serve their local communities. This is a role where your organisational strengths and ability to keep operations flowing will make a meaningful difference.
About You
You will have excellent organisational and communication skills. You will work well in teams and on infrequent occasions autonomously, have proficiency in computer applications, and have a proactive problem-solving mindset.
You do not need to be a practising Christian or have a faith to work with us - around 50% of our staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. However, all our staff do have a desire to make a difference.
Benefits and Rewards:
ODBF continues to offer a range of rewards and benefits to its staff, including:
The successful candidate must have the right to live and work in the United Kingdom.
Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.
We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented.
Our client is committed to the safeguarding, care, and nurture of everyone within the church community. They follow and are committed to their Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount.
You may have experience in other areas such as PA, Personal Assistant, PA to the Director, Secretary, Executive Assistant, Administration Manager, Admin, Administrator, Senior PA, Senior Administrator. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We’re looking for a Corporate Partnerships Manager – New Business to help secure high-value partnerships that fund life-changing work for people affected by blood cancer.
Now is an incredibly exciting time to join us. Our corporate partnerships team are delivering unprecedented success, with over £10 million raised from the insurance sector in the last three years alone, along with securing another high-profile seven-figure partnership in the last year.
We are about to launch a major appeal with corporate partnerships vital to its £25million target and success, we are supported by a highly engaged board of senior leaders and CEOs from finance, insurance, tech and pharmaceuticals who are actively working with us to drive new business opportunities.
You’ll build a strong pipeline, shape compelling proposals, and engage senior stakeholders with confidence and credibility. Success in this role comes from staying focused through challenges, adapting your approach, and maintaining momentum; bringing insight, resilience, and determination to every interaction to create partnerships that deliver real impact.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
About the role:
This is a rare opportunity to take a clinical role out of a traditional setting and into the heart of Camden’s rough sleeping response. As Clinical Psychologist within our Rough Sleeping Outreach and Hub Service, you will work alongside people who are often navigating mental health challenges alongside homelessness, substance use and other experiences that can make engaging with support feel difficult or unsafe. Your role will be to help bridge that gap, bringing thoughtful, psychologically informed support directly to where it’s needed most.
You’ll combine direct clinical work with a strong focus on influence and impact. This means completing assessments and formulations, supporting access to appropriate mental health pathways, and holding a small caseload for more structured therapeutic work at the hub. Alongside this, you’ll play a key role in strengthening how the wider service understands and responds to trauma and mental health, creating space for reflection, shared thinking and more effective ways of supporting clients to move away from the streets and towards safety and longer term stability.
Working closely with outreach teams, hub staff and external partners, you’ll help shape a more joined up and human approach to support. You’ll also line manage and develop an Assistant Psychologist, contributing to both their growth and the wider offer to clients. This is a role where your expertise won’t sit in isolation - it will influence practice, shape culture and ultimately help more people access the support they deserve.
About you:
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 19th April 2026 at midnight
Interview date: Tuesday 28th April at our Head Office in Kings Cross
Please note shortlisted candidates will be asked to complete a short online psychometric assessment prior to interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
This role focuses on the visitor facing side of ticketing operations. Ticketing set up and revenue management is not part of the remit, and is led by a separate senior manager, who this person will work closely with.
Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please navigate to our website to find the original advert.
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.
Key Responsibilities
Skills & Experience
Benefits
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Service Manager – Nightlight Crisis Services
Reference: 346
Salary: £41,000 - £42,000 per annum
Hours: Full time, 37.5 hours per week (Flexibility of outside of 9-5 required)
Contract: Permanent
Working base: Watford Wellbeing Centre or Hemel Crisis House – can be negotiated
Reports to: Director of Crisis, Counselling and Children & Young People
About the Nightlight Crisis Service
Hertfordshire Mind Network (HMN) has been delivering Nightlight, part of Hertfordshire’s crisis alternatives pathway, for the last 8 years. We are proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Crisis Cafes and 24/7 Crisis House.
We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a senior member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
About the Role
As a member of the HMN Senior Management Team (SMT) and the Service Manager for our Crisis provision across Hertfordshire (Nightlight), you will be leading the total provision of our 24/7 365 week Crisis House, Daylight, Helpline and Crisis Cafés. You will also oversee our A&E Liaison Project, supporting staff operating in A&E to divert individuals into community crisis provision.
You will ensure the provision is safe, effective and person centered; be accountable for achieving KPI’s, data reporting to Commissioners and the wider SMT & CEO, and develop the service using evidence based data, strategic thought & planning.
The objectives of HMN’s Nightlight Crisis provision is:
We offer:
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Sunday 19th April 2026.
Interviews to be held on Tuesday 28th April 2026 at our Watford Wellbeing Centre
N.B. Please quote reference number 346 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.