Employer relationship manager jobs

We are seeking an Access to Justice (A2J) Coordinator to coordinate the provision of vital diagnostic immigration advice for vulnerable migrants. The role will coordinate the diagnostic advice appointment pathway from start to finish. This includes:

• Receiving, processing and triaging new enquiries for support
• Working with the Immigration Team to identify appropriate cases to be offered diagnostic advice
• Coordinating advice appointments with specialist external advisors and confirming the appointment details with the person receiving advice
• Disseminating written advice notes from the Advisors
• Coordinating follow-up actions, including referral into HMC’s Immigration Team for casework support (approx. 40% of people who access diagnostic advice are provided with onward support by HMC) or providing appropriate signposting for those we cannot offer long term support.

This post revives a dedicated Access to Justice Coordinator role within HMC’s structure, to support the newly funded provision of diagnostic immigration advice in Hackney. 

Please review the full Job Description & Person Specification for details of the role.

PURPOSE OF POST: 

To provide structured housing related support to tenants of Mind in Gwent Supported Housing, and floating tenancy support to people experiencing mental health difficulties. 

To act as keyworker providing practical and emotional support, advice, information and advocacy towards the goal of achieving greater independence in the community. 

To liaise with a range of statutory and voluntary professionals and organisations to maximise resources for the client. 

PRINCIPAL RESPONSIBILITIES: 

Deliver person-centred housing related intervention to clients which promotes their mental wellbeing and independence whilst supporting to progress toward a life without the need for support. To work with clients in a manner which promotes autonomy to assess their own needs and develop and create individual personal support and plans to achieve their identified goals.

To network effectively with voluntary and statutory agencies to promote the needs of the clients.

Working with clients so that they have the knowledge, understanding and skills to access services and support with the aim to improve their mental wellbeing and resilience. 

Provide support to clients in accessing benefits and housing-related assistance, when applicable, to enhance their income and housing opportunities. Stay informed about current Social Security policies and housing legislation, ensuring clients are referred to specialist advisors when necessary. 

Focus on client involvement ensuring that clients have their views heard and that the needs and wishes, individually and collectively, are respected in the services and support provided. 

Work as part of the Housing and Tenancy Support Team and the wider Mind in Gwent Team to develop and deliver activities that achieve positive outcomes for Mind in Gwent tenants or clients receiving tenancy support. 

Ensure all work is recorded and monitored to achieve outcomes and contribute to performance management on an individual, team and organisational basis.

Ensure that anti-racism, equality and diversity are central to your work addressing disadvantage, inequalities, stigma and discrimination, making sure that you act to reach people from marginalised or disadvantaged groups and that the services you provide match their needs. 

Work in accordance with best practice, legal requirements, the policies of Mind in Gwent, and the policies prescribed by the funders and to contribute in the development of such policies. 

Support service development through researching models including, but not restricted to, good practice, sharing good practice guidelines, developing and leading on partnerships and initiating new services. 

To contribute to the work of other projects and teams of Mind in Gwent as when required or directed to provide cover or to develop new skills or take on new opportunities. 

A full job description can be found in the attachments. 

Interviews will be held on Monday 11th and Tuesday 12th May

Full time/ 35 hours a week (flexible working considered)

Are you a motivated and compassionate individual with a passion for supporting people to overcome barriers and achieve their potential? Do you have experience working with volunteers or learners and engaging people from diverse backgrounds?

If so, St Giles Trust is looking for a Support Worker to play a key role in delivering an exciting community heritage project in partnership with the National Trust.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About the Project
This innovative new project will create opportunities for people who are often excluded from heritage and community spaces. Working in partnership with the National Trust at Aberdulais, the project will:

• Recruit, train and support new volunteers using our lived experience peer-led model
• Deliver community events and activities to engage local people and visitors
• Increase access to heritage and nature, improving wellbeing
• Build a more diverse and sustainable volunteer base to support the future of the site

About this key role
You will support the delivery of community engagement activities and help recruit, train and support volunteers at the Aberdulais Community Heritage Hub. Working as part of a small, supportive team, you will play a hands-on role in helping individuals build confidence, develop skills and progress into volunteering opportunities.

You will:

• Support the recruitment and onboarding of volunteers
• Help deliver heritage training sessions and develop learning resources
• Provide one-to-one and group support to volunteers
• Assist with the planning and delivery of community events and activities
• Promote the project and support outreach and engagement
• Maintain accurate records and contribute to monitoring and reporting
• Work with partners and referral organisations to identify and support participants
• Support volunteers to progress into further opportunities

What we are looking for

• Experience supporting volunteers, learners or service users in an advisory, training or support capacity
• Ability to build positive relationships with people from diverse backgrounds
• Strong communication and interpersonal skills
• Good organisational and administrative skills, including record-keeping
• Ability to work collaboratively with colleagues and external partners
• Confidence managing workload, deadlines and reporting requirements

Please note: this role requires an Enhanced DBS check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 9 am on 07 May 2026

Interview date: TBC

Job Description

 Job Title:

Parent Adviser – By Your Side Project, North East

 Responsible To:

Senior Parent Adviser/ London Family Support Projects Manager

Department and Location:

Family Support 

Salary Scale:

 Scale point 26  FTE £32,168  Actual salary £14,104.43 (Inclusive of annual leave)

Hours of Work

17.5 hours per week. Term time only.

Hybrid working - one day a week in hospital and home based.

Annual leave entitlement:

5 weeks a year plus one day for each additional year served up to a maximum of 6 weeks (pro rata for part-time employees) As this is a term time contract, annual leave is taken outside of term time. The annual leave entitlement pay is included in your salary and paid over 12 months.

 Main Duties

1. To work with families with disabled children using Great Northern Children’s Hospital, providing in-person information, advice and support around issues faced by families with children with disabilities.

2. To support parents to develop the skills, knowledge, and confidence to make decisions which are right for their families.

3. To build strong relationships with hospital partners, funders, Contact volunteers and voluntary sector partners.

4. Focus on developing and enhancing our work with hospitals, aiming to reach more families early in their journey with their child’s disability.

Cross functional duties:

1. Work in partnership with health, local government, and voluntary agencies to ensure those families’ social, emotional, and practical needs are recognised and responded to wherever possible.

2. Work with the By Your Side team to seek ways to improve partnership working with other agencies and hospitals to provide a seamless and co-ordinated service to children and families.

1. Contribute to representing Contact’s work in the hospitals at a strategic level, where appropriate.
2. To work with colleagues to produce appropriate information and publicity materials for families and professionals.
3.  Participate in forums and meetings that operate within Contact, and Children’s Hospital’s to utilise resources available across the organisation as appropriate.
4. Keep up to date with relevant new developments, policies, and guidance.
5. To support and participate in events and activities as appropriate.

General duties

1. To work with parents of disabled children using Great Northern Children’s Hospital, to provide information advice and support to meet their need.
2. Provide in-person drop-in information services for parents of disabled children who attend Great Northern Children’s Hospital. nb the specific hospitals/locations may change as the project develops).
3. The service is in-person, with additional online support.
4. Ensure the provision of good quality information and support to parents and professionals working with families.
5. Respond to enquiries via phone, social media, email and through the drop-in service for information and advice from parents, signposting on to other organisations where appropriate.
6. Work in collaboration with hospital and hospices staff, and colleagues in other By Your Side services (e.g., Midlands, London and Scotland) to continuously promote and improve the By Your Side service for families, developing and growing a network of partners
7. Actively gather information on local services and explore the most effect ways to disseminate this across the designated location(s).
8. Deliver and contribute to the design of information workshops (delivered face to face or virtually) to parents and professionals.
9. Maintain accurate up to date records of work.
10. Participate in external family and information events to promote the work of Contact. 
11. Monitor and evaluate the impact of the service using the common outcomes framework and use this information to inform the development of the work.

Are you passionate about transforming the lives of autistic young people? Do you bring creativity, resilience, and a commitment to helping learners overcome challenges and achieve their goals?

At Ambitious College, we are looking for a dedicated and inspiring Lecturer to join our team—someone who will empower learners, nurture independence, and support them to thrive both in and beyond college.

About the Role

This is more than a teaching role. It's an opportunity to build meaningful relationships, guide personal growth, and create a truly inclusive learning environment where every learner feels valued, understood, and supported.

You will develop strong, trusting relationships with learners, taking the time to understand their individual needs and adapting your approach to help them succeed. A key part of the role involves supporting learners through both everyday challenges and more sensitive conversations, always with empathy, professionalism, and respect

You'll play a central role in shaping a positive and inclusive college community. This includes promoting emotional wellbeing, supporting positive mental health, and creating a safe environment where learners can grow in confidence and independence.

Working closely with each learner, you will help set meaningful personal, social, and educational goals, and provide consistent guidance to support their progress. You'll also contribute to preparing learners for life beyond college—whether that's further education, employment, or greater independence within their communities.

Alongside your work with learners, you will contribute to a strong and collaborative staff team. You'll lead by example, supporting colleagues to deliver high-quality, learner-centred practice and encouraging a culture of reflection, consistency, and continuous development.

About You

We're looking for someone who is adaptable, reflective, and forward-thinking. You'll be confident in adjusting your teaching strategies and support plans to meet changing needs, and creative in finding ways to engage and motivate learners.

Most importantly, you'll be committed to helping every learner achieve their long-term goals and reach their full potential.

Closing Date: Thursday 14th May 2026

Shortlisting Date: Friday 15th May 2026

Interview date: Tuesday 19th May 2026

Start Date: September 2026

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The Community Engagement Coordinator will support the development of our partnership network and the delivery of our work in Wales. This will involve communicating and engaging, in person and online, with a range of delivery partners, building relationships, communicating about our work and coordinating the day-to-day operations of our programmes.  There will also be a level of general administration and support.

It is a very varied role that involves working with a wide range of external stakeholders, including practitioners working in early years settings, schools, libraries as well as community groups and other charities, as well as internal colleagues across BookTrust.  The role includes both outward facing work such as organising and attending events, visiting new and existing partners, communicating directly with delivery partners and on our social media as well as internal project administration and co-ordination, and office administration. The Community Engagement Coordinator will also contribute to the development of new activities and programmes.

We are looking for a positive and enthusiastic individual with a demonstrable ability to develop relationships and make connections across a wide range of people and groups. Equally comfortable co-ordinating and undertaking a wide range of day-to-day operational tasks A strong communicator with the ability to communicate effectively with a diverse range of audiences, in writing, and in person.

You will have ideally worked within or across a particular community or region, in outreach or a project within the third sector and be a highly motivated individual with the ability to work and travel unsupervised across multiple projects simultaneously and to work at pace, often to tight deadlines.

A passion to make a difference for children and families with an interest in the benefits of literacy and reading to child development, the value of books, stories and rhymes and the role of parents, carers, and guardians in developing a love of reading would be valuable.

Please apply via our vacancies website along with your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than 600 words.

Closing date:Sunday 3 May 2026 at 11:59pm.

Interview dates: There will be two rounds of interviews, the first interview will take place on either Wednesday, 13th May or Friday, 15th May via Teams. The second round of interviews will be face to face and will take place on Thursday, 21st May. 

Bydd y Cydlynydd Ymgysylltu Cymunedol yn cefnogi datblygiad ein rhwydwaith partneriaeth a chyflawni ein gwaith yng Nghymru. Bydd hyn yn cynnwys cyfathrebu ac ymgysylltu, wyneb yn wyneb ac ar-lein, ag amrywiaeth o bartneriaid cyflawni, meithrin perthynas, cyfathrebu am ein gwaith, a chydlynu gweithrediadau dyddiol ein rhaglenni. Bydd lefel o weinyddu a chefnogi cyffredinol hefyd.

Mae'n rôl amrywiol iawn sy'n cynnwys gweithio gydag ystod eang o randdeiliaid allanol, gan gynnwys ymarferwyr sy'n gweithio mewn lleoliadau blynyddoedd cynnar, ysgolion, llyfrgelloedd, yn ogystal â grwpiau cymunedol ac elusennau eraill, yn ogystal â chydweithwyr mewnol ledled BookTrust. Mae'r rôl yn cynnwys gwaith allanol fel trefnu a mynychu digwyddiadau, ymweld â phartneriaid hen a newydd, cyfathrebu'n uniongyrchol â phartneriaid cyflawni ac ar ein cyfryngau cymdeithasol, yn ogystal â gweinyddu a chydlynu prosiectau mewnol, a gwaith gweinyddu swyddfa. Bydd y Cydlynydd Ymgysylltu Cymunedol hefyd yn cyfrannu at ddatblygu gweithgareddau a rhaglenni newydd.

Unigolyn cadarnhaol a brwdfrydig sy’n meddu ar y gallu amlwg i ddatblygu perthynas a gwneud cysylltiadau ar draws ystod eang o bobl a grwpiau. Yr un mor gyffyrddus wrth gydlynu ac ymgymryd ag ystod eang o dasgau gweithredol beunyddiol. Cyfathrebwr cryf gyda'r gallu i gyfathrebu'n effeithiol ag ystod amrywiol o gynulleidfaoedd, yn ysgrifenedig ac wyneb yn wyneb.

Rhywun a allai fod wedi gweithio o fewn neu ar draws cymuned neu ranbarth penodol, mewn allgymorth neu brosiect o fewn y trydydd sector. Unigolyn uchel ei gymhelliant sy’n meddu ar y gallu i weithio a theithio heb oruchwyliaeth ar draws prosiectau lluosog ar yr un pryd, ac sy’n gallu gweithio'n gyflym, i derfynau amser tyn yn aml.

Byddai cael angerdd dros wneud gwahaniaeth i blant a theuluoedd, diddordeb mewn dangos manteision llythrennedd a darllen i ddatblygiad plant, gwerth llyfrau, straeon a rhigymau a rôl rhieni, gofalwyr a gwarcheidwaid wrth ddatblygu cariad at ddarllen, yn werthfawr.

I ymgeisio am y swydd ewch i'r dudalen swyddi ar ein gwefan gyda CV a llythyr cais yn dangos sut ydych yn bodloni'r gofynion manyldeb person a'ch cymhellion dros ymgeisio am y rôl. Ni ddylai'r llythyr cais fod yn fwy na 600 gair.

Dyddiad Cau:Sul 3 Mai 2026 am 11:59pm.

Dyddiadau Cyfweliadau: Bydd dwy rownd o gyfweliadau, cynhelir y cyfweliad cyntaf naill ai ddydd Mercher, 13eg Mai neu ddydd Gwener, 15fed Mai dros Teams. Bydd yr ail rownd o gyfweliadau wyneb yn wyneb a bydd yn digwydd ddydd Iau, 21ain Mai.

Be the person who makes the system work for children and young adults

Circles Network is looking for a skilled, compassionate Keyworker to join the Cambridgeshire and Peterborough Keyworker Collaborative, supporting children and young adults up to 25 with learning disabilities, autism, or both, who have complex needs and are at risk of admission to specialist hospitals or out‑of‑area placements.

This role exists because the system does not always work as it should. Your job will be to make it work better, by standing alongside young people and their families, coordinating support, challenging poor practice, and ensuring the right help is in place at the right time.

If you are passionate about rights, inclusion, trauma‑informed practice, and persistent advocacy, this role will give you real scope to make a difference.

What the role involves

As a Keyworker, you will:

• Work directly with children and young adults, and with those who support them, to reduce risk and improve outcomes
• Act as a consistent, trusted point of contact for families navigating education, health, and care systems
• Coordinate and challenge multi‑agency support, holding services to account when needed
• Contribute to Care, Education and Treatment Reviews and Dynamic Support Register processes
• Use creative, accessible communication to ensure children and young adults are truly heard
• Champion person‑centred, trauma‑informed approaches across the system
• Maintain clear, accurate records and share learning locally, regionally, and nationally

This is a role for someone who is organised, resilient, values‑driven, and comfortable working in complexity.

About you

You will have:

• Experience supporting children or young adults with learning disabilities, autism, or related needs
• A strong understanding of the education, health, and care system, or the confidence to navigate it quickly
• Excellent communication skills, including adapting your approach to different needs and situations
• The confidence to escalate concerns and advocate firmly but respectfully
• A commitment to equality, inclusion, and safeguarding
• The ability to manage your own workload while remaining responsive to families

Lived experience, professional qualifications, or knowledge of CETRs and the Dynamic Support Register are welcome, but what matters most is your values, curiosity, and commitment to doing the right thing.

Do you want to change the world for vulnerable children?

The Consortium of Voluntary Adoption Agencies UK (CVAA) aims to improve adoption policy and practice across the UK for the benefit of children, challenging the adoption system to deliver for children and work in their best interests. Alongside advocating for system change, CVAA works to support our member voluntary adoption agencies (VAAs) across the four nations of the UK, stimulating innovation and ensuring they stay at the leading edge of practice. The active engagement of members and the building of collaborative alliances with others who seek positive change for children are essential to the effectiveness of our work.

The Head of Policy is a vital member of the small CVAA team, working closely with the CEO and Board of Trustees to champion the voluntary adoption sector and put children at the heart of everything we do. Due to maternity leave we have an exceptional and unique opportunity for someone who shares our passion to change the world for children, to gain valuable experience working at national level with senior stakeholders to contribute to system change, advocating for the power of adoption to change lives.

You will need strong people skills, experience of developing policy in consultation with stakeholders and using data to transform services and strengthen lobbying work. Most of all you need a cast iron commitment to change the world for vulnerable children.

CVAA works to challenge discrimination and disadvantage and welcomes applications from all communities, particularly those who are underrepresented in our sector, which includes but is not limited to people from Global Majority backgrounds, adoptees, men and those who identify as LGBTQ.

Key information

• Maternity Cover 1 year from July 2026
• Location - remote contract with occasional travel
• £40 – 45K depending on experience
• An enhanced DBS check is required for this role.

Applications

Please send a CV and letter of application, outlining your motivation for applying and the skills you offer, to Satwinder Sandhu (CEO) by 5pm on Friday 8th May 2026.

Both Satwinder (CEO) and Alice (Director of Strategy and Policy) are happy to have an informal chat about the role. Please email to arrange a convenient time to speak.

Initial online interviews via Microsoft Teams will be on Monday 18th and Tuesday 19th May, with final in-person interviews scheduled for Thursday 28th May 2026 in London. Please let us know whether you cannot make any of these dates in your application.

Predominantly home-based with regular travel to locations across the UK
up to £45,000 per annum
Permanent, Full Time (35 hours per week)

Office facilities are available at our Newark office at The Kiln, Waterside, Mather Road, Newark, NG24 1WT, for those within easy travelling distance. There is a requirement to attend in-person the monthly team meetings at the Newark office

Closing date for applications: 10th May 2026

First interview:  27th May 2026 (Online)

Second interview: 3rd June 2026 (Online)

About Us

The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.

Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities.

About You

This is an exciting opportunity to play a pivotal role in securing transformational support for nature in the UK and beyond. Working with senior leaders to build and steward high-value donor relationships, we are seeking an experienced and ambitious Major Gifts Fundraiser with exceptional relationship-building, communication and storytelling skills, and a commitment to inspiring philanthropic support for nature’s recovery.

This role offers the opportunity to contribute not only to income growth but also to strengthen major donor fundraising across The Wildlife Trusts.

We are looking for an exceptional Major Gifts Fundraiser to join one of the UK’s most cherished nature charities at a pivotal moment for nature’s recovery.

In this influential role, you will be instrumental in expanding our network of high-net-worth supporters. Working closely with our Head of Major Donor Fundraising, Chief Executive, Senior Leadership Team and our Wildlife Trust colleagues, you will focus on identifying and cultivating meaningful, long-term relationships, that delivers transformational support for nature’s recovery in the UK.

You will be a confident, compelling communicator, and engaging Major Gifts Fundraiser, with the ability to express The Wildlife Trusts’ case for support in tackling the nature and climate emergencies, both through our work on nature’s restoration on the ground to driving change through policy, influencing and campaigning. You will be highly experienced in inspiring donors by connecting their values with our mission to tackle the climate and nature emergencies.

We are looking for an experienced Major Gifts Fundraiser with a track record of securing significant restricted and unrestricted income. You will be skilled at initiating and developing mutually beneficial relationships, motivated by ambitious targets and driven by the opportunity to make a genuine difference for nature.

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.

RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.

RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and, as a Disability Confident employer, we are committed to fostering an inclusive, equitable, and welcoming recruitment experience for all applicants. Applicants with disabilities and from ethnic minority backgrounds, will be considered for the next stage of the selection process should they meet all the minimum criteria for the role outlined in the person specification detailed as essential criteria in the recruitment pack. As part of our Disability Confident Scheme, RSWT offers an interview to a fair and proportionate number of applicants with disabilities and therefore not all applicants with disabilities would be entitled to an interview as they must still satisfy the minimum requirements for the job. This commitment is designed to help reduce barriers and promote equal opportunity. We actively work to remove barriers throughout the recruitment journey and are dedicated to creating an accessible and supportive recruitment experience by offering reasonable adjustments at every stage of the recruitment process, as well as within the workplace. If you would benefit from any adjustments to support you during your application or interview process, please let us know and we will be pleased to put the appropriate support in place.

At RSWT, we are committed to creating a safe environment where discrimination, bullying, and harassment are not tolerated. We expect everyone to uphold, respect, and support our zero-tolerance policy. Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.

We are looking for a confident, values‑led Head of Communications to lead SSAFA’s communications function at a time when trust, clarity and judgement truly matter.

This is a senior leadership role within the Fundraising, Marketing and Communications directorate, responsible for protecting and strengthening SSAFA’s reputation, leading issue management, and delivering clear, engaging internal communications for staff and volunteers across a complex national organisation.

You will lead a professional national and regional communications team, setting clear direction, supporting development, and creating a culture where people feel trusted, supported and able to perform under pressure. Acting as a senior communications adviser, you will work closely with executive leaders and colleagues across the organisation to ensure communications are timely, accurate, and grounded in SSAFA’s values.

This role is about judgement as much as delivery - knowing when to move fast, when to pause, and how to support people while maintaining high standards.

About the team

You’ll be leading a regionally dispersed communications team within our wider Fundraising, Marketing and Communications directorate, working closely with a range of stakeholders to shape compelling, consistent communications across the organisation. This is a collaborative, fast‑paced environment where strong relationships matter, and where your leadership will help ensure our voice helps deliver real impact

About you

You are an experienced communications leader who combines professional authority with emotional intelligence.

You will bring:

• Significant experience in reputation management and crisis communications.

• Credibility as a senior communications adviser in complex organisations.

• A strong track record of leading and developing teams, including through pressure or change.

• A deep understanding of internal communications and their role in organisational culture and trust.

• Excellent judgement, clarity of thought and calmness under pressure.

• Strong written and verbal communication skills, with the ability to adapt tone for different audiences.

• A collaborative, people‑centred leadership style.

An understanding of the voluntary sector and the Armed Forces community is desirable, but above all we are looking for someone who leads with integrity, empathy and sound judgement.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us..

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 06 May 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Crisis House Support Worker  
Reference: 325
Responsible to: Crisis House Coordinator
Salary: £24,366 per annum (pro rata for part time)
Contract: Permanent
Hours: Full time 37.5 hours
Working days: Shifts available covering 7-day rota: Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am
Based: Crisis House – Hemel Hempstead 

About the Service
Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis.

The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

Service Objectives
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are:

• To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire.
• To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers.
• To remain a source of independent support for all Service Users.
• To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services.

About the Role
As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network’s values throughout the provision.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 29th May 2026  
Interviews to be held on a rolling basis in our Watford office or Microsoft Teams.
N.B. Please quote reference number 325 when completing your application for this role. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

We are seeking a dedicated and experienced Cathedral Safeguarding Officer (CSO) to lead our commitment to creating a safe and welcoming environment for all. This is a pivotal role within our community, ensuring that safeguarding remains at the very heart of the Cathedral’s life and mission.

As the CSO, you will be the strategic and operational lead for safeguarding. You will work closely with the Dean, Chapter, and the Diocesan Safeguarding Team to implement robust policies, manage casework, and foster a culture of vigilance and care. You will be responsible for ensuring that the Cathedral meets all statutory safeguarding obligations and complies fully with the Church of England’s national safeguarding policies, diocesan frameworks, and relevant legislation.

Housing First Worker

£25,974 - £26,070

Southampton

Permanent, Full Time 

Hours: Monday to Friday. Generally no weekends or evenings, though there may be times client support needs or appointments mean these hours will be required.

Must be a driver with own car for use in role as travel is an essential part - we cannot offer interviews to non-drivers. As such, must have business insurance for use of own vehicle during working hours. Mileage will be paid for client and support related travel.

Experience working with challenging behaviour, mental health support, substance misuse or trauma beneficial. Understanding of entrenched behaviours and intensive support needs beneficial alongside tenancy management and benefits awareness.

Awareness of Housing First principles would be desirable

Our company supports individuals aged 16 and over, who have high support needs and a history of entrenched or repeat homelessness, to have a home of their own where they can regain stability, safety, and support. We work in partnership with the council and various housing association to deliver intensive person-centred support and accommodation choices.

Our priority is to find safe, permanent housing that’s suitable for the client. Once housing is found our dedicated team provides intensive one to one support to enable clients to maintain their accommodation and achieve their goals.

If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!

JOB PURPOSE

· To be part of a team that supports our clients, by providing intensive wrap around support, keeping them safe and helping them to achieve their goals.

· To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

MAIN RESPONSIBILITIES

· To assess the needs of each client, helping to develop their personalised support plan and safety plan to achieve their goals. These are kept under regular review

· To manage a personal caseload of clients who require intensive support on a one-to-one basis

· Providing assertive outreach for those that are rough sleeping to build a trusting relationship, which will require a flexible approach to engagement techniques.

· To provide practical support when a client moves into a property such as setting up utilities, sourcing furniture, developing their domestic skills and accessing services in the community

· To mediate and negotiate with housing providers to secure accommodation and prevent homelessness when applicable

· To engage with local authorities, health providers and other agencies, creating and maintaining working relationships to maximise the opportunities available to clients

· To liaise with colleges, training agencies, employers to help clients gain access to education, find work or maintain their benefit entitlement 

· To lead on client activities to help them gain practical life skills

· To support clients by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes

· To support clients to understand harm reduction approaches to keep them safe and well

· To carry out housing management duties such as collecting service charges at various locations 

· To support clients in trauma informed and psychologically informed ways 

· To adhere to safeguarding responsibilities, following our safeguarding policy and procedure 

· To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures 

· To provide basic first aid assistance until help arrives (full training is provided) 

· To work confidently and efficiently when lone working

· To maintain accurate records on our client management system and ensure these are stored in line with GDPR 

· To maintain confidentiality

· To represent the organisation in a professional manner

· Any other reasonable duties required in the interest of the organisation 

ROLE REQUIREMENTS

· This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.

· This role will require a full drivers’ licence and access to a vehicle

· This role will require you to work flexibly across several sites and in the community

· This role will require you to work with clients on a one-to-one basis

· This role will require you to lone work

· This role will require you to support people sleeping rough

ESSENTIAL CRITERIA 

· Strong communication skills, both verbal and written

· Clear verbal and written English 

· Good keyboard skills for data inputting

· Good working knowledge of Microsoft Outlook, Excel and Word

· Confident and assertive manner

· Ability to self-motivate as you will have some instances of lone working

· Effective team working  

· Ability to respond calmly to crisis

· Deal promptly with and effectively react to challenging situations

· Have an interest and genuine concern for homelessness and related issues

DESIRABLE CRITERIA 

· Experience of managing a caseload of clients

· Understanding of the complex support needs of people experiencing homelessness or those with complex needs

· Knowledge of Safeguarding practices

· Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

· Understanding of risk assessment and person-centred, outcomes-based delivery

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

We are committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.

We're looking for Kind, proactive and resilient Specialist Support Workers to join our Mental Health service in Croydon.

£34,186.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
* Involving customers in the design, development and delivery of the service
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full Job Description