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Operations Manager
Type: Full-Time (40 hours per week)
Reports to: Director of Operations
Location: Westminster, London (expectation of working from our office 2-3 days a week)
Salary: c£68,000, depending on experience
Start date: We expect to complete interviews in July, with the successful candidate joining the team as soon as possible thereafter, subject to reference checks and notice period.
How to apply: Please submit your application via our website.
About CLTR
The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance.
The Role
The Operations Manager is a key hire within our small but highly effective Operations Unit, sitting alongside a People Operations Manager and reporting directly to the Director of Operations. The Operations Manager will play a pivotal role in supporting CLTR’s overall operations, working across units and delivering projects spanning cybersecurity, finance, administration, data protection, office management and others.
This is a hands-on, generalist role suited to a skilled and self-motivated operator who thrives in a fast-paced environment and is comfortable switching between strategic project management and day-to-day delivery. You will have the confidence to take on new challenges and the ability to communicate clearly with internal teams, contractors and external service providers to drive impact.
You will take ownership of key operational systems and processes, lead on our internal cybersecurity and IT operations (in partnership with our external managed service provider), and support a range of compliance, administrative, and organisational improvement projects. As the organisation grows, this role will be central to building the infrastructure that supports a scaling team.
What you’ll do:
Project & Operations Management
Project manage key operational initiatives from initiation through to delivery, maintaining clear plans, timelines, and stakeholder communication.
Support the Director of Operations in developing and implementing operational strategies aligned with the organisation's growth plans.
Identify inefficiencies in existing systems and processes and drive improvements, ensuring the organisation is well-positioned to scale.
Maintain operational documentation, process guides, and internal knowledge management systems.
Cybersecurity and IT:
Serve as the primary internal point of contact for our external IT and managed security service provider, ensuring service levels are maintained and issues are resolved promptly.
Oversee day-to-day IT operations including device management, software licensing, onboarding/offboarding technology needs, and user support escalations.
Lead the implementation and ongoing management of the organisation's cybersecurity policies and controls, in line with relevant frameworks (e.g. Cyber Essentials).
Maintain and develop an asset register, acceptable use policies, access controls, and incident response procedures.
Proactively identify and mitigate IT and security risks as the organisation grows, including preparing for future infrastructure needs.
Coordinate internal roll out and learning around AI tools.
Compliance & Governance Support
Maintain and update internal policies in coordination with the Director of Operations, People Operations Manager and relevant leads.
Support the People Operations Manager with HR-adjacent compliance requirements where appropriate (e.g. right to work checks, DBS, data handling).
Support organisational compliance activities, including data protection (UK GDPR) and any sector-or donor-specific regulatory requirements.
Assist in preparing for and managing external audits, accreditations, and due diligence processes.
Office & Administrative Operations
Oversee the smooth day-to-day running of office operations, including facilities management, supplier relationships, and procurement.
Manage relationships with key operational suppliers and service providers, reviewing contracts and ensuring value for money.
Provide flexible administrative support to the Director of Operations and wider Operations Unit as needed, with a can-do approach to varied tasks.
Support the planning and logistics of internal events, offsites, and all-staff meetings.
Provide flexible operational support to the Risk Management Unit (0.5 days per week)
Organisational Development
Contribute to scaling the organisation's operational capabilities as headcount grows, including helping to onboard new staff, implement new tools, and embed operational best practice.
Play an active role in fostering a well-organised, collaborative, and mission-aligned working culture.
Any other tasks as reasonably requested by your line manager.
Person Specification
Essential
Proven track record in an operations, project management, or business management role.
Strong project management skills, with the ability to manage multiple workstreams simultaneously and deliver to deadlines.
Proven ability to manage IT and/or cybersecurity operations, ideally including experience working with external managed service providers.
Experience supporting compliance or governance functions, including working knowledge of UK GDPR and data protection practice.
Exceptional attention to detail and organisational skills, with a systematic approach to documentation and process management.
A self-starter mentality — comfortable with ambiguity, able to take initiative, and happy to roll up their sleeves on both strategic and administrative tasks.
High agency and a proactive, ownership-driven approach — you follow through on commitments, adapt quickly, and don't wait to be told what needs doing.
Excellent interpersonal skills, able to communicate clearly, kindly and directly — giving and receiving feedback openly, and building strong relationships across teams and with external partners.
A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land.
Eligible to work in the UK. Unfortunately we are unable to sponsor visas for this role.
Desirable
Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment.
Project management qualification such as PRINCE2 or Agile.
Familiarity with cybersecurity frameworks such as Cyber Essentials, NIST, or ISO 27001.
Experience supporting organisational scaling or managing change in a growing team.
Strong digital literacy and experience working with tools such as Claude, Gemini, Asana and WordPress, and the ability to learn new software rapidly.
Experience managing procurement and supplier contracts.
Location and Travel Requirements
Flexible location within the UK, with the expectation of attending our central London office at least twice-to-three times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates.
Salary and Benefits
£68,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss.
In addition to your salary, CLTR offers a generous benefits package which includes:
30 days annual leave, plus public holidays;
£5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.;
£3,000 annual learning and development budget, plus up to five days paid work time;
£2,000 onboarding grant for equipment and supplies;
A pension contribution scheme (up to 7% employer-matched contribution);
Private health insurance;
Group life insurance;
Generous parental leave benefits; and
Paid office lunches twice a week including on Mondays.
Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible.
How to apply
To apply for this role, please submit your CV and a cover letter (no more than two sides of A4) via our website by 9am UK time on Monday 22 June 2026. Please use your cover letter to demonstrate how you meet the person specification, and how you would approach the responsibilities of this role in practice.
We plan to conduct first round interviews online with selected candidates during the week commencing 29 June 2026.
Final interviews will be held in person during the week commencing 13 July 2026 at CLTR’s office in London.
If you have any questions regarding the process or dates above, please get in touch.
Equal opportunities
As an employer we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks.
We know that our organisation is strengthened by the rich variety of perspectives that a truly diverse workforce brings. We want to make sure that our selection processes are as fair as they can possibly be, providing a level playing field for anyone who wants to come and work at CLTR.
Therefore, if you have any special access requirements or other support needs throughout the application process, including interview, please get in touch so we can talk through any adjustments you need in complete confidence, and make arrangements on your behalf.
Adjustments can be whatever you need them to be, whether that’s around accessibility, preparation time and space, or just travel expenses to get you to an interview. Let us know what you need, and we’ll do everything we can to make sure you’re getting a fair opportunity to succeed.
The client requests no contact from agencies or media sales.
Are you a passionate, bilingual community leader ready to make a real difference in the lives of Latin Americans and other migrant communities in the UK?
At Latin American House (LAH), culture is not just what we do, it is who we are. This is a rare opportunity to shape and lead a vibrant and innovative programme that puts community voices, creativity, and cultural pride at its heart.
About us
LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.
About the role
This is an exciting new post that will give you the space and support to grow our Communities & Culture offer, from cultural festivals and participatory arts to community gatherings and creative workshops. You will work alongside artists, community groups, and partners to build something truly meaningful, while also playing a key role in LAH's wider organisational development.
What we are looking for
You will be bilingual in Spanish and English, with a strong understanding of the experiences, challenges and strengths of Latin American communities in the UK. You will bring experience of leading community or cultural projects or intiiatives, a collaborative spirit, and a genuine commitment to social inclusion and equity.
What we offer
In return, we offer a supportive and flexible working environment, a generous annual leave entitlement of 34 days pro rata, NCVO programme management training and deelopment opportunities in safeguarding and fundraising, and employer pension contributions through NEST.
If you have strong organisational, communication, and relationship-building skills, alongside a passion for community development and cultural participation, we would love to hear from you!
We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds.
We aim to contribute to the integration, social inclusion and wellbeing of Latin American and other Spanish and Portuguese-speaking migrants in the UK
The client requests no contact from agencies or media sales.
Are you looking for an exciting and new challenge? Are you passionate about supporting children, young people and families? If so, look no further!
Are you passionate about helping children, young people, and families achieve positive change? We are looking for a compassionate and motivated Administrative Worker to join our team. This role is ideal for someone who enjoys working with Children young people and families, thrives in a collaborative environment, and is committed to safeguarding and improving outcomes for children.
We are seeking a part time, Administration Assistant to work across our Best Start Family Hubs within Sandwell. This is a fantastic opportunity to become part of a passionate and committed team and be an active member of the wider Best Start Family Hub Network.
This role is ideal for someone who enjoys working with Children young people and families, thrives in a collaborative environment, and is committed to safeguarding and improving outcomes for children.
Car driver is preferred due to travelling across the whole of Sandwell when cover maybe needed.
Working pattern:
Monday to Friday with flexibility required for occasional evening and weekend work to meet the needs of the service.
Some key activities/objectives include:
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Our basis and values
The client requests no contact from agencies or media sales.
The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire. The Community Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes.
This is an exciting opportunity for an experienced relationship-builder to lead and grow community fundraising and challenge events activity, helping to raise vital income for The Pepper Foundation.
You will take ownership of a varied portfolio of community fundraising activity, building and developing relationships with volunteers, schools, clubs, local businesses and community groups, while also nurturing existing supporters and creating an excellent experience for everyone who engages with us. You will lead the day-to-day delivery of our community fundraising and challenge events activity, proactively identifying new opportunities, developing a strong pipeline of support and managing your portfolio to grow income and deepen engagement with The Pepper Foundation.
Hours: 30 hours per week (37.5hrs FTE) working from home - applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)
Salary: £25,600 pro-rata (£32,000 FTE)
Key Responsibilities:
Financial
• Deliver or exceed agreed income targets across community and challenge event fundraising activities.
• Manage agreed budgets for community fundraising activities and challenge events, monitoring income and expenditure and ensuring activity is delivered in line with agreed targets and plans.
• Ensure activities are delivered as cost-effectively as possible, monitoring expenditure and helping to maximise return on investment.
• Develop and refine fundraising products, activities and supporter experiences that put supporters at the centre of what we do and encourage long-term engagement.
• Develop and maintain a pipeline of community fundraising opportunities, identifying prospects, converting enquiries and building repeat support from individuals, groups and local organisations.
• Help convert one-off supporters and new enquiries into repeat fundraising relationships through strong stewardship, follow-up and tailored engagement.
Communication
• Build and develop strong long-term relationships with community groups, schools, clubs and individuals to increase awareness, support and donated income.
• Support and manage key fundraising volunteers to help deliver income and activities.
• Work with the Head of Fundraising and marketing partners to ensure community and challenge fundraising activities are promoted effectively through suitable online and offline channels.
• Confidently communicate the work of The Pepper Foundation and inspire support through a variety of channels, including informal conversations, networking, presentations, written materials, newsletters and website copy.
• Deliver a high standard of donor and supporter care to maximise fundraising potential and encourage long-term support.
• Contribute ideas and content for promotional materials within agreed budgets and timelines.
• Identify and pursue opportunities to broaden participation in community fundraising and increase supporter engagement across the region.
• Proactively identify, develop and secure new community fundraising opportunities with local schools, groups, businesses and supporters to grow income and broaden engagement.
• Ensure relevant staff and volunteers are well briefed on community fundraising activities.
• Always represent The Pepper Foundation positively and professionally.
• Communicate confidently with a wide range of supporters and stakeholders, handling queries and resolving issues in a calm and professional way.
• Work collaboratively with colleagues across the fundraising team to ensure community fundraising activity is aligned with the wider fundraising strategy and income goals.
Management
• Recruit, train, support and motivate fundraising volunteers to help deliver community fundraising activities and events.
• Manage relationships with external suppliers and partners, such as venues and event providers, to support successful delivery.
Planning and Organisation
• Develop and deliver activity, stewardship and campaign plans for community and challenge event fundraising within agreed priorities, budgets and income targets.
• Deliver high-quality fundraising events that raise awareness of The Pepper Foundation across Buckinghamshire and Hertfordshire.
• Use Donorfy, our fundraising CRM, to administer and manage fundraising activity accurately and effectively, working with the Database Volunteer as needed.
• Produce post-event evaluations and recommendations in line with agreed requirements.
• Use insight, pipeline information and performance data to review results, identify trends and recommend improvements to future activity.
• Manage the day-to-day planning and delivery of key events and campaigns, making decisions within agreed plans, budgets and fundraising procedures.
• Take responsibility for health and safety in community fundraising activities, ensuring appropriate risk assessments are completed and relevant fundraising and safety procedures are followed.
• Respond appropriately to unexpected incidents at community fundraising events, following agreed procedures and escalating where needed.
• Take an active role in setting up and clearing down events and community fundraising activities, including periods of standing and occasional unsocial hours.
• Arrange appropriate Pepper Foundation attendance at local community events when needed.
• Manage resources effectively, including volunteer support, to maximise reach, income and engagement.
Reporting
• Produce regular reports on pipeline, activity, outcomes, income performance and learning for the Head of Fundraising, highlighting opportunities, risks and recommendations.
How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description.
Closing date: Monday 13th July 2026 at 5pm
Interview dates: First-round interviews on 22nd and 23rd July with second-round interviews on 29th July 2026.
Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.
If appointed, an enhanced DBS check will be required.
The client requests no contact from agencies or media sales.
Garfield Weston Foundation are exciting to be recruiting a Grants and Foundation Assistant to joing their team.
The Garfield Weston Foundation is a well-established and highly respected grant-making charity, supporting a wide range of causes across the UK. With over £1.7 billion donated since its inception and more than £100 million awarded annually in recent years, the Foundation plays a vital role in strengthening communities and organisations nationwide.
This is an exciting opportunity to join a purpose-driven organisation at the heart of impactful grant-making. The role will play a key part in supporting charities throughout the application and grant management process, ensuring a high-quality and responsive service at every stage.
You will be a central point of contact for applicants and colleagues alike, providing hands-on administrative and systems support, maintaining accurate records, and contributing to the smooth running of the Foundation’s grants processes. This is a varied and rewarding role, ideal for someone who is organised, detail-oriented, and passionate about supporting the charitable sector.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £30,000 - £32,000
Location: Mayfair, London (On Site 5 Days A Week)
Contract: Fixed-term (18 months, with potential extension)
How to Apply
We are partnering with The Talent Set on this appointment. To apply, please submit your CV only. Suitable candidates will be contacted for a conversation with request of a full application.
Commitment to Diversity
Garfield Weston Foundation and The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Lead a team, inspire young people and help shape brighter futures across Merseyside.
Looking for the next step in your youth work / mentoring career?
Maybe you're currently a Senior Youth Worker, Programme Coordinator, Team Leader, Sports Development Officer or Pastoral Lead looking for your next challenge.
You've spent years delivering impactful work with young people and are ready to take on more responsibility while still staying connected to frontline delivery.
Or perhaps you're already leading a team and fancy a new challenge in a dynamic and busy role.
At Dallaglio RugbyWorks, we support young people who are at risk of exclusion from education. Using sport as a hook and positive relationships as the foundation, we help young people build confidence, resilience, aspirations and life skills that can transform their futures.
We're looking for someone who can lead from the front. Someone who can support and develop a team, build strong partnerships with schools and community organisations, and still enjoy working directly with young people.
If that sounds like you, we'd love to hear from you.
__________________________
The Role at a Glance
Youth Mentor / Regional Team Lead (we call it Senior Programme Coordinator)
Luton and Stevenage
£28,000 – £34,000 per year
Full-time, 37.5 hours per week, including up to two evenings per week until 7pm
What you’ll be doing
As Senior Programme Coordinator, you'll help make sure that support reaches as many young people as possible and that it's delivered to a consistently high standard.
You'll lead a small team of sports coaches and youth mentors, helping them plan great sessions, develop their practice and overcome the day-to-day challenges that come with the job. You'll also build and maintain strong relationships with schools, alternative provisions and community partners to keep programmes running smoothly.
This is a hands-on role. Alongside keeping regional delivery on track, you'll still spend time working directly with young people: being a positive presence, modelling good practice and helping create the kind of safe, engaging environments where young people can thrive.
You'll also take the lead on the activities that go beyond our weekly sessions such as organising holiday programmes, Career Taster Days, regional trips and events that give young people experiences they wouldn't otherwise have. These are some of the most rewarding parts of the role and a real chance to see young people shine in a different context.
Building relationships in the community is a big part of this too. You'll get to know the local area, embed yourself in the networks around it and find partners, venues and opportunities that help deepen out work and enhance our engagement with young people.
You don't need to know anything about rugby to do this job well. What matters is your ability to connect with young people and the communities around them.
This is a role where you get to combine youth work, teamwork and programme coordination, making a real difference every day.
You're probably a great fit if...
You believe every young person deserves the chance to succeed, regardless of the challenges they've faced.
You have experience working with young people and understand how important positive relationships can be in helping them build confidence and change their future direction.
You're someone who enjoys supporting others to succeed, whether that's coaching staff, building partnerships or helping young people overcome barriers.
You can balance the bigger picture with the day-to-day detail, keeping programmes organised while maintaining a strong focus on quality and impact.
Most importantly, you're passionate about creating opportunities for young people and helping teams deliver their very best work.
What you'll need
Bonus points if you have...
This is your chance to help shape the future of our work across Luton & Stevenage.
More About Us
At Dallaglio RugbyWorks, we support young people 12-18 who have been excluded from education or at risk of exclusion. Using sport as the starting point and mentoring as the foundation, we help them build confidence, resilience and the skills they need to create brighter futures. Rugby helps start the relationship, but the work goes far beyond sport. The charity uses mentoring, life skills, wellbeing support and career-focused activities to help young people build confidence and prepare for life after school.
Our work focuses on four areas: life skills, raising aspirations, physical wellbeing and mental wellbeing and the aim is to make sure exclusion from school does not become exclusion from society. You’ll be part of a team giving young people consistent support, trusted adults and practical chances to move towards education, employment or training.
Come join our squad
Please click the apply button or get in touch by email, phone or LinkedIn if you’d like to ask a question before applying.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Lead a team, inspire young people and help shape brighter futures across Merseyside.
Looking for the next step in your youth work / mentoring career?
Maybe you're currently a Senior Youth Worker, Programme Coordinator, Team Leader, Sports Development Officer or Pastoral Lead looking for your next challenge.
You've spent years delivering impactful work with young people and are ready to take on more responsibility while still staying connected to frontline delivery.
Or perhaps you're already leading a team and fancy a new challenge in a dynamic and busy role.
At Dallaglio RugbyWorks, we support young people who are at risk of exclusion from education. Using sport as a hook and positive relationships as the foundation, we help young people build confidence, resilience, aspirations and life skills that can transform their futures.
We're looking for someone who can lead from the front. Someone who can support and develop a team, build strong partnerships with schools and community organisations, and still enjoy working directly with young people.
If that sounds like you, we'd love to hear from you.
__________________________
The Role at a Glance
Youth Mentor / Regional Team Lead (we call it Senior Programme Coordinator)
Merseyside & Stockport
£28,000 – £34,000 per year
Full-time, 37.5 hours per week, including up to two evenings per week until 7pm
What you’ll be doing
As Senior Programme Coordinator, you'll help make sure that support reaches as many young people as possible and that it's delivered to a consistently high standard.
You'll lead a small team of sports coaches and youth mentors, helping them plan great sessions, develop their practice and overcome the day-to-day challenges that come with the job. You'll also build and maintain strong relationships with schools, alternative provisions and community partners to keep programmes running smoothly.
This is a hands-on role. Alongside keeping regional delivery on track, you'll still spend time working directly with young people: being a positive presence, modelling good practice and helping create the kind of safe, engaging environments where young people can thrive.
You'll also take the lead on the activities that go beyond our weekly sessions such as organising holiday programmes, Career Taster Days, regional trips and events that give young people experiences they wouldn't otherwise have. These are some of the most rewarding parts of the role and a real chance to see young people shine in a different context.
Building relationships in the community is a big part of this too. You'll get to know the local area, embed yourself in the networks around it and find partners, venues and opportunities that help deepen out work and enhance our engagement with young people.
You don't need to know anything about rugby to do this job well. What matters is your ability to connect with young people and the communities around them.
This is a role where you get to combine youth work, teamwork and programme coordination, making a real difference every day.
You're probably a great fit if...
You believe every young person deserves the chance to succeed, regardless of the challenges they've faced.
You have experience working with young people and understand how important positive relationships can be in helping them build confidence and change their future direction.
You're someone who enjoys supporting others to succeed, whether that's coaching staff, building partnerships or helping young people overcome barriers.
You can balance the bigger picture with the day-to-day detail, keeping programmes organised while maintaining a strong focus on quality and impact.
Most importantly, you're passionate about creating opportunities for young people and helping teams deliver their very best work.
What you'll need
Bonus points if you have...
This is your chance to help shape the future of our work across Merseyside.
More About Us
At Dallaglio RugbyWorks, we support young people 12-18 who have been excluded from education or at risk of exclusion. Using sport as the starting point and mentoring as the foundation, we help them build confidence, resilience and the skills they need to create brighter futures. Rugby helps start the relationship, but the work goes far beyond sport. The charity uses mentoring, life skills, wellbeing support and career-focused activities to help young people build confidence and prepare for life after school.
Our work focuses on four areas: life skills, raising aspirations, physical wellbeing and mental wellbeing and the aim is to make sure exclusion from school does not become exclusion from society. You’ll be part of a team giving young people consistent support, trusted adults and practical chances to move towards education, employment or training.
Come join our squad
Please click the apply button or get in touch by email, phone or LinkedIn if you’d like to ask a question before applying.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
About the role
As a first line IT support engineer, you’ll play a vital role in supporting our staff across the UK, acting as the first point of contact for all IT-related queries and incidents. You’ll deliver outstanding customer service while resolving issues across a wide range of technologies including Microsoft 365, Windows, macOS, Active Directory, Azure, mobile device platforms, and video conferencing tools.
You’ll manage, triage and escalate service tickets, assist with onboarding and offboarding staff, provide remote and in-person support, and maintain up-to-date documentation and asset records. You'll also have the opportunity to support our key events, liaise with third-party suppliers, and contribute to improving our internal IT processes.
This is a hands-on and varied role ideal for someone early in their IT career who thrives in a dynamic environment and is looking to build both their technical and customer service experience.
About you
You’ll have demonstrable IT knowledge, with the ability to resolve incidents efficiently while providing high-quality user support. You’ll have a working knowledge of supporting Microsoft 365 applications, Windows and Mac operating systems, Active Directory, and remote support tools.
Your excellent communication and interpersonal skills will help you explain technical concepts to non-technical users and deliver clear, professional written communication in tickets, guides, and user documentation. You’ll be organised and proactive, with a logical approach to troubleshooting and a commitment to continuous improvement.
You’ll also be comfortable working both independently and as part of a team, with a willingness to travel to other offices or events occasionally and to adapt to changing priorities.
If you’re looking to shape how IT services support our charity’s vital work, we’d love to hear from you.
Job description and benefits
The job description [DC1] and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£26,99 to £28,000 per annum London based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Thursday 2 July 2026 9 am
Interview date week commencing 6 July 2026