Head of member services jobs in West wickham, greater london

About us

Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.  

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision, forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A-level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.   

We are a small but growing team of lawyers, communications experts, and campaigners. We are a CIC, not a practising law firm. We partner with legal firms on cases, directing litigation in multiple jurisdictions. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.

About you

You are a highly experienced lawyer with a strong interest in using the law to hold governments and companies to account. You see the law as a tool for structural change, not just individual wins. You think strategically about how litigation, campaigning, and coalition-building can work together. You appreciate the value and impact of movements and are as comfortable drafting legal arguments as you are speaking to a journalist, or rallying those who've never heard of judicial review to a joint cause. You care about power, meaning who has it, who doesn't, and how to shift it. You follow the ways Big Tech and governments are reshaping society, and you don't just find it interesting: it makes you want to act. You're a sharp, compelling writer who can make complex legal arguments land with different audiences. You're a self-starter who spots opportunities and runs with them, but you're equally invested in the team around you. You share credit generously, help sharpen others' thinking, and understand that lasting change is collective. Most importantly, you believe in making the use of technology fair for all.

If this is you; if you want to take on some of the most powerful companies and governments in the world, and you think the law is one of the tools we have to do it; if you are seeking a role where the work is urgent and the stakes are real, we would love to hear from you.

The role

The post holder will work alongside our Co-Executive Director, Head of Legal and Legal Administrator in developing and managing Foxglove’s legal work. You will develop and drive forward a significant number and range of cases, including the development of case theories, investigating and collecting evidence, drafting correspondence, evidence and submissions. You will also be responsible for coordinating and managing external legal teams, in multiple jurisdictions. This will require you to have the comfort and ability to navigate diverse settings, while also having the insight to weigh up the benefits and challenges of pursuing cases in different jurisdictions. You will serve as an external representative for Foxglove’s work, writing and speaking on topics of relevance. You will also be a sparring partner for others in the team, bringing a creative mindset and political savviness. UK and international travel are required. Flexibility with working hours will sometimes be needed.

Key responsibilities include, but are not limited to:

Case Development and Management

• Build connections, and listen to affected communities, unearth and pursue issues caused by tech injustice, coming up with innovative legal solutions.
• Build and maintain relationships with impacted community members, unions, other lawyers, experts, co-counsel, intervenors, civil society organisations, whistleblowers, and the public.
• Explore and develop new and undiscovered opportunities for Foxglove to be impactful and effective in our work.
• Effectively work with the co-Executive Director and Head of Legal to develop and implement Foxglove’s legal strategy.
• Manage multiple cases at any one time, while also thinking to the future regarding cases that should be explored and developed.
• Draft and comment on technical and legal documents and correspondence.
• Lead evidence gathering.

Compliance and Risk Management

• Manage court deadlines and time limits where applicable.
• Ensure regulatory compliance in all aspects of your work and our cases.
• Always maintain the strictest standards of client confidentiality.
• Always maintain the strictest concern for and awareness of data protection and Foxglove policies.
• Keep up to date with the global political and litigation landscape concerning tech justice.

Other

• Help ensure communities’, workers’ and affected individual’s voices are heard in our campaigns, communications and advocacy work.
• Contribute to external representation and writing, including through media appearances, social media posts, blogs and op-eds.
• Contribute to the development of materials for advocacy purposes including video or audio testimony, photographs etc.
• Support others in our legal team, across Foxglove, and the relevant ecosystem in developing strategies to use the law to hold governments and companies to account.
• Other ad hoc tasks as required.

Person Specification

Essential

• Substantial experience in legal practice and conducting litigation and a demonstrated understanding of litigation strategies.
• Creative thinking and imagination.
• A strong interest in using the law to hold governments and companies to account.
• Qualified lawyer in any jurisdiction with at least 10 years of legal experience.
• Significant experience in legal practice in the UK.  
• Demonstrable commitment to supporting marginalised communities to access justice.
• Ability to learn new areas of law quickly and develop new areas of work.
• Good political antennae and excellent relationship building and management skills.
• Experience conducting cases from initial advice through to trial.
• Relevant experience in analysing complex factual and legal situations and helping to advise clients in accordance with their aims.
• Experience in dealing sensitively with clients, whistleblowers and experts.
• Experience in working on complex matters, which require analysis of large amounts of documents and data.
• Excellent communication skills, demonstrated by the ability to communicate accurately, clearly, concisely and persuasively, both verbally and in writing.
• Excellent time management skills demonstrated by the ability to organise and prioritise a complex workload and work to tight deadlines.
• Experience in working and leading a team environment.
• Comfort with working at both the details-driven operational level and big-picture strategic level, as well as the ability to navigate between the two.

Length and Salary

The role is permanent. The annual salary is £88,400 per annum less any required deductions for income tax and national insurance.

Our team works remotely, and this role can be based anywhere. We would prefer you to work within or close to UK office hours, but this is flexible. Our team travels every two months for team days and twice a year for team retreats. This role will include significant UK and international travel. Only candidates with the right to work in their location will be considered.

How to apply

Please make your application via Applied, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in May for selected candidates.

Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech- justice organisation, we ask the same of our candidates.

Foxglove is being supported in this search and appointment process by SCHC Advisors. For a confidential conversation to learn more about the role, please contact Sophia Copeman.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.

We encourage people from historically disadvantaged or underrepresented groups in the legal profession to apply.

If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with Sophia Copeman.

If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy.

Lloyds Bank Foundation 

Research and Evaluation Manager 

Starting Salary: £50,645 (London-based) 

Contract: Full-time, permanent contract (we are open to conversations about flexibility – so please ask) 

Location: London-based role with expectation of hybrid working from our London office

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place – personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role at the heart of the Foundation’s ambition to become even more impact-led and evidence-driven. As Research and Evaluation Manager, you will play a vital role in ensuring our programmes, partnerships and investments are grounded in robust evidence and a clear understanding of what works, why it works, and how we can increase our impact. 

You will lead the design and delivery of research, evaluation and learning activity across the Foundation, working closely with teams to ensure programmes are built around clear outcomes and that insight is used to inform decisions, improve delivery and strengthen impact. 

This is both a technical and collaborative role. You will manage and commission evaluation activity, while also working alongside colleagues across the organisation to embed a stronger culture of learning, evidence and continuous improvement. 

About You 

We are looking for a skilled research and evaluation professional with experience of designing, commissioning and delivering high-quality evaluation activity. You will be confident working with data, evidence and insight to inform decision-making and improve programmes or services. 

You will bring strong analytical skills, alongside the ability to translate complex information into clear, practical recommendations. You will be comfortable managing external partners and contracts, and confident supporting others to embed evidence and learning into their work. 

Above all, you will be collaborative, curious and committed to using evidence to improve outcomes for communities. A commitment to equality, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Midday, Wednesday 27th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Monday 8th June 2026 

Second Interview: Friday 19th June 2026 

Strategic Partnership Development Manager

Contract type: Permanent, Full-time, 35 hours per week

Location: London, UK

UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
 

Salary: £47,423 per year with excellent benefits

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Corporate Partnerships Team is responsible for developing high value, high impact strategic partnerships with companies, where the value goes beyond financial alone to meaningfully contribute towards WaterAid’s mission, including finding ways to contribute to programmatic, policy and advocacy objectives.

About the role

As our proactive and driven Strategic Partnership Development Manager you will lead partnership development for a range of priority corporate sectors - working closely with global partnerships, programmes and policy colleagues - to secure new multi-year partnerships and drive sustainable change.

In this role, you will:

• Lead on partnership development for strategically important sectors including food and beverage and agriculture, as well as other sectors to be determined. Effectively utilising your commercial awareness and corporate partnerships expertise to present WaterAid’s partnerships offering and value-add externally to these industries.
• Develop and manage a pipeline of potential high value, annual and multi-year new business opportunities, ensuring there is sufficient lead generation, active movement and conversion to secure annual and multi-year 6-figure+ partnerships.
• Collaborate with colleagues across the WaterAid federation including partnerships, communications, programmes and advocacy to identify and develop high-quality propositions that meet both partner and WaterAid needs.
• Lead WaterAid’s presence at global events and conferences, building a network of contacts amongst companies and actively cultivating this network.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Proven experience in generating six-figure strategic, new business partnerships from cold in the charity sector or in a commercial setting and proven ability to meet and exceed personal targets.
• An externally focused and proactive attitude, with the energy and passion to engage people and excite them about WaterAid, alongside the ability to forge effective working relationships with stakeholders at all levels, including internal and external C-suite.
• Excellent presentation, verbal and written communication skills with an aptitude for writing high-quality and engaging proposals for a corporate audience.
• Strong working understanding of charity-corporate partnerships, corporate sustainability, Environmental Social and Governance (ESG) and Corporate Social Responsibility (CSR).

Although not essential, we’d prefer you to have:

• Understanding and experience of international development
• Understanding of and active interest in the agriculture and food & beverage sectors, including key materially important sustainability topics.

Closing date: Applications close 12:00 PM UK time on the 19th May 2026. Applications will be reviewed on a rolling basis, and the role may close earlier if a suitable candidate is identified, so we encourage you to apply as early as possible. 

How to apply: Click Apply to complete the pre-screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Mass Participation and Events Fundraising Lead

We are seeking an experienced leader to drive forward the development and implementation of the events and mass participation fundraising strategy.

Position: CE405 Mass Participation Lead

Location: Home-based, UK Nationwide. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £49,000 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 5 June 2026 Midnight

Interview Date: 16 and 17 June 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Regional Fundraising this is an exciting role leading our ambitious vision for this area of our team. Worth currently over £2m annually we are looking to grow our income from third party and owned products and events.

You will provide strategic leadership to the Mass Participation team (2 direct reports and accountability for a further 6) as well as playing an active leadership role across the Regional Fundraising Team and Mass Engagement department, contributing to the wider directorate goals and objectives.

You will be an innovative thinker with the ability to review our existing programme, the wider market environment and identify opportunities for supporter acquisition, engagement, and retention. You will oversee a customer-centric approach where supporters receive an outstanding experience and feel proud of their continued contribution.

Key responsibilities will include:

· Developing strategy for events and mass participation products

· New fundraising product development

· Strategic leadership of a geographically dispersed team, embedding a culture of high performance

· Setting meaningful income and expenditure budgets and being able to accurately re-forecast putting action plans in place to mitigate shortfalls.

About You

We are looking for someone with experience of:

· Delivering targets with successful outcomes.

· Developing strategy for events and mass participation products

· Project planning and problem solving.

· Delivering formal presentations and public speaking.

· Budget development, planning and forecasting and an understanding of risk, mitigation and contingency planning.

· Achieving annual income and expenditure targets.

· Recruiting, managing, motivating, developing and training staff and/or volunteers.

· Analysing and interpreting data.

You will need a full driving licence and own vehicle (or can demonstrate that you meet the travel requirements of the role which include travelling extensively across the region/country).

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Mass Participation, Mass Participation Manager, Mass Participation Officer, Challenge Events, Events Lead, Fundraising Events Lead, Events Fundraiser, Events Fundraising, Regional Fundraiser, Supporter Engagement, Community Fundraiser, Participation, Individual Giving.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People

Lloyds Bank Foundation 

Strategic Communications Lead 

Starting Salary: £60,139 
Contract: Full-time, 18-month Fixed Term Contract (we are open to conversations about flexibility - so please ask) 
Location: London-based role with expectation of hybrid working from our London office 
 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role supporting the transformation of communications across the Foundation. You will help shape how we engage, inspire and connect with priority audiences, ensuring our messaging is clear, consistent and impactful. 

As Strategic Communications Lead, you will play a central role in evolving how we communicate - strengthening our organisational narrative and supporting a shift towards more proactive engagement with new audiences, including colleagues across Lloyds Banking Group and wider stakeholders. 

This is a hands-on role with strategic influence. You will support the development of communications campaigns, processes and ways of working, while leading the delivery of the Foundation’s new website as a core part of our digital transformation. 

About You 

We are looking for someone with strong experience in strategic communications, campaigns or content-led roles, ideally within a complex organisation. You will bring experience of supporting organisational change through communications, alongside strong digital and project delivery skills. 

You will be confident working across teams, managing external suppliers, and developing clear, engaging messaging for different audiences. 

A commitment to equity, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the Candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. If you are a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria, we will invite you to interview. 

We are committed to building a diverse team that reflects the communities we work with. We actively welcome applications from people under-represented in the charity sector, including Black, Asian and minoritised ethnic communities, disabled people, and those with lived experience of the issues our funded charities address. 

Key Dates 

Closing Date: Midday, Monday 25th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Thursday 4th June 2026 

Second Interview: Tuesday 16th June 2026 

Business Support Manager - Philanthropy

Department: P&A Business Operations
Grade and Salary: £45,031 - £52,514 per annum, including London Weighting Allowance
Job ID: 145507

About Us

Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare.  Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.

​We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.

​We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.

More on King’s College London

​King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.  Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:  

· ​Educating the next generation of change-makers

· Challenging ideas and driving change through research

· Giving back to society through meaningful service

· Working with our local communities in London

· Fostering global citizens with an international perspective

About the role

The Principal & International Giving (PIG) team is responsible for securing principal and transformational gifts of £5m+, and high-level gifts of £50k+ from across the international philanthropy portfolio.

The Business Support Manager provides critical operational, programme and business support and management to enable the continued success and evolution of the Principal and International Giving programme.

This is a fast-paced and varied role, spanning business operations, cross-team coordination, and international activity management. The postholder will work closely with the Principal Giving and International Philanthropy teams and sit within the wider Business Operations unit, ensuring P&A operates in an efficient, joined-up and high-performing way. They will therefore report to the Senior Business Manager, with their day-to-day activity supporting the Associate Director of Principal & International Giving and the Head of Philanthropy (International).

The role suits an ambitious self-starter who enjoys working with people, processes, and systems; can manage complexity and competing priorities; and can act as an active enabler and connector, bringing together the right people at the right time to support fundraising success.

This is a full-time post (35 hours per week) and you will be offered an indefinite contract. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

· Proven experience in project or programme management or complex coordination

· Ability to prioritise, manage competing deadlines, and work calmly under pressure

· Highly organised and process-orientated, with strong attention to detail and an ability to see the bigger picture

· Strong relationship-building skills and the ability to collaborate effectively across teams

· Proactive approach with the ability to manage own workload and deliver to objectives

· Confident stakeholder management skills, including working with senior leaders

· High level of IT literacy, including strong working knowledge of Microsoft Office and databases

· Strong analytical ability, with experience synthesising and presenting complex information clearly

Desirable criteria

· Experience of fundraising or working within a fundraising operation

· Knowledge of a fundraising database (e.g. Dynamics, Raiser’s Edge)

· Experience supporting senior leaders or high-performing teams

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages.

We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role. 

We offer the opportunity of an “Ask Us Anything” Teams call on Wednesday 20th May at 11am. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others’ questions.   

 Close Date: 25-May-2026

​This role will have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview. 

​First stage interviews are due to be held on Monday 8th June. Core Values interviews are due to be held during w/c 8th June or w/c 15th June.

This is an exciting opportunity to shape and deliver the voice of our organisation, bringing our work to life, strengthening our profile, and supporting campaigns that drive meaningful change. You’ll play a key role in amplifying the experiences and perspectives of the communities we work alongside, ensuring their stories are heard with clarity and impact.

We’re looking for a confident and creative communicator with a strong instinct for storytelling. You’ll be experienced in producing engaging content across digital, media and campaign channels, able to tailor messages for different audiences, and comfortable building relationships that help extend our reach and influence.

Joining a values-driven organisation at the intersection of law, campaigning and social justice, you’ll take ownership of day-to-day communications while contributing to a wider mission and supporting long-term, systemic change. This is a hands-on role with real scope to innovate, grow your skills, and make a tangible difference.

Main Responsibilities

• Deliver engaging and consistent communications across digital, media and campaign channels to support PILC’s profile and impact
• Work collaboratively with colleagues to turn casework, legal work, and campaign activity into clear, accessible, and audience-friendly public communications
• Manage core communications channels, including website, social media, and newsletters, using insight to improve reach and engagement
• Support campaign activity and external engagement, including press, digital content, newsletters and events 

Benefits

• 25 days holiday per year with 7% employer pension contribution, plus additional time off over Christmas when our office closes
• Flexible working around our core hours of 10am – 4pm
• Friendly, collaborative and truly inclusive culture
• Laptop and mobile phone
• Access to our 24-hour Employee Assistance Programme
• Learning and development budget
• Enhanced support when you need it most, including enhanced sick pay and family leave

How to apply

Please complete the application form and equality and diversity monitoring form on our website. Please note, we do not accept CVs. 

The Programme Officer will play an integral role in the Impact team within the broader Directorate of Impact and External Affairs. This is a pivotal time for Fight for Sight as we begin to implement our Impact Framework enabling us to communicate the impact of our extensive portfolio of current and past funded research projects to our internal and external audiences.

The role is diverse and varied, offering the successful candidate the opportunity to build their exposure to a complement of grant management activities across our research and social change funding programmes. They will be instrumental in the delivery of our grant funding processes, will work closely with our Grant Assessment Panels and key partners to ensure we achieve the exciting ambitions laid out in our Research Strategy. They will also be expected to track contribute to capturing the Impact of our funding programmes.

• Salary: £28,000 - 30,000 FTE pro rata / £22,400–£24,000 PTE actual (dependent on skills and experience)
• Working hours and contract: 28 hours per week (0.8 FTE) over four days, Permanent
• Location: Hybrid, minimum 2 days per week in our central London based office, one of these days to be a Wednesday, and at external meetings and events as required. 
• Important note: All applicants must have the Right to Work in the UK. 

How to Apply                                                                 

• Application deadline:  Monday, 1 June 2026, 9am
• Interview dates:  w/c Monday 8th June 2026 (TBC)
• Interview venue: E1 8HQ – NB: if high numbers, there may be a preliminary online interview 

Please submit your CV and a cover letter/supporting statement of no more than two pages which evidences the specification in the job description and answers the following questions:

1. Why are you interested in working at Fight for Sight?
2. Why are you interested in this role?
3. What experience will make you the ideal candidate for this role?

Role Responsibilities

Please see the attached job description for full details.