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We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence.

We are looking for a skilled, values driven IDVA who is committed to challenging inequality, reducing harm, and improving safety for adults and children affected by domestic abuse. You will bring relevant professional experience, strong skills in assessment, engagement, safety planning and communication, and the ability to work safely in complex and high risk situations. We are seeking people who can hold clear boundaries and accountability while offering empathy, curiosity and respect. You will work in a trauma informed, survivor centred and strengths based way, recognising each survivor as the expert in their own life. You will understand how gendered power, oppression and structural barriers shape survivors’ experiences, and you will be confident applying these principles in your practice.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 23 March 2026

Interview Date: 31 March 2026

Our Second Home (OSH) is the UK’s youth movement for people with refugee backgrounds. We support young people to build community, become leaders, and flourish into adulthood in the place they call home.

Each year, hundreds of young people from dozens of countries and living in London & Bristol take part in our residential programmes, leadership training and youth hubs. Our residentials are often the first step – immersive, relationship-rich spaces where young people connect, reflect and begin to see themselves as leaders. From there, many move into leadership training and take on volunteer roles within the movement.

Our work is youth-led and rooted in lived experience. We are now implementing our 2025–2028 strategy, focused on strengthening quality, embedding learning and ensuring our growth is sustainable and safe.

The Head of Programmes is a senior leadership role, reporting to the CEO and managing two senior colleagues. You will hold responsibility for the quality, coherence and safeguarding of all programme activity.

Responsibilities (abridged - see attached job description)

Programme Leadership & Strategy in Practice

• Lead implementation of OSH’s 2025–2028 programme strategy.

• Oversee the design, quality and coherence of residentials, leadership training and hubs.

• Take operational responsibility for residential delivery, including participant referrals, recruitment of staff and freelancers, programme content and educational standards.

• Attend and lead approximately five residential programmes per year.

• Identify opportunities to strengthen youth engagement and leadership pathways as the organisation scales.

• Ensure programme data is accurately recorded and used to improve delivery.

Team Leadership

• Line manage the Communities Manager and Leadership & Volunteering Manager.

• Provide structured supervision, clear objectives and professional development support.

• Ensure strong coordination between hubs, residentials and leadership pathways.

• Build a culture of accountability, reflection and continuous improvement.

Safeguarding & Welfare

• Act as Deputy Designated Safeguarding Lead and serve as DSL at events as required.

• Ensure safeguarding practice is robust, consistent and embedded across all activities.

• Respond to safeguarding and behavioural issues appropriately and oversee safe recruitment processes.

Partnerships, Budget & Oversight

• Maintain referral partnerships and represent OSH externally where appropriate.

• Hold programme budgets within agreed limits and ensure financial discipline.

• Embed monitoring, evaluation and reflective practice across the programme team.

Experience & Competencies (abridged - see attached job description)

Essential

• At least 5 years’ experience in youth or youth-centred programming, including residential or intensive settings.

• Experience designing and delivering leadership development or informal education programmes.

• Strong facilitation and training skills.

• Demonstrable experience managing staff and developing teams.

• Strong understanding of safeguarding practice and willingness to act as Deputy DSL.

• Experience working with young people from refugee or asylum-seeking backgrounds, or strong understanding of the issues affecting them.

• Ability to balance strategic oversight with hands-on delivery in a part-time senior leadership role.

• Strong organisational skills and commitment to inclusive, youth-led practice.

Desirable

• Level 3 Safeguarding training.

• Experience managing programme budgets.

• Experience contributing to organisational strategy or scaling programme models.

• Familiarity with Google Workspace, Beacon CRM, MyConcern or similar systems.

• Lived experience of migration or displacement.

1MM Regional Manager for London - £32,000 per annum plus London Weighting

6mth fixed term contract, extending subject to funding

No sponsorship available - only candidates with Right to Work in the UK status need apply

APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED

Lead growth. Build partnerships. Drive high‑quality mentoring across the capital.

One Million Mentors (1MM) is looking for an ambitious and relationship‑driven Regional Manager to lead our work across Greater London. You’ll play a central role in expanding our impact, building powerful partnerships, and ensuring young people across the city access high‑quality mentoring opportunities.

What you’ll do

• Establish 100 new, high‑quality mentoring matches each quarter, ensuring mentors and mentees are trained and meeting.
• Meet all quality assurance KPIs and uphold 1MM’s commitment to rigour and good governance.
• Lead the expansion of 1MM across Greater London, securing partnerships with employers, volunteer platforms, schools, colleges, charities, employment programmes, Local Councils and third‑sector networks.
• Digitally match mentoring pairs using the 1MM Platform, supporting users and maintaining accurate programme administration.
• Recruit at least 10 new youth partners each quarter to sustain programme growth.
• Provide clear, regular reporting on progress and performance.
• Contribute to a positive, high‑performance culture, with potential for line‑management responsibilities as the team grows.

What you’ll bring

We’re looking for someone who can demonstrate the following competencies:

• Programme Development & Planning — Experience shaping or delivering programme plans and activities.
• Target‑Driven Delivery — Confidence working to ambitious KPIs and achieving results.
• Partnership Building & Outreach — Ability to identify, engage and secure partners across sectors.
• Programme Facilitation & Recruitment — Skilled in delivering activities and managing recruitment pipelines.
• Stakeholder & Relationship Management — Strong relationship‑builder, including with senior stakeholders.
• Mentoring & Social Action Insight — Understanding of, or commitment to, mentoring and social action.
• People Leadership — Ability to motivate, support and empower staff or volunteers.
• Presentation & Communication Skills — Confident presenting online and in person, adapting to different audiences.
• Digital & Analytical Capability — Competent with IT systems, especially Google Sheets and Excel.
• Personal Effectiveness & Resilience — Self‑motivated, organised, adaptable and quality‑driven.

A commitment to anti‑discriminatory practice, equal opportunities, and inclusive delivery is essential.

What we offer

• A chance to be part of a dynamic, values‑driven organisation creating lasting social change.
• Opportunities to work across the business, public and third sectors, developing innovative approaches to youth potential.
• Access to an Employee Assistance Programme.
• Monthly Learning & Development sessions.
• Three additional Christmas shutdown days (not taken from annual leave).
• 15 hours of volunteering leave per year.

How to apply 

Application is made by submitting a CV and a Cover Letter.

The Cover Letter should highlight how you demonstrate these competencies in more detail (guidance is attached).The Cover Letter should also detail why you are interested in the chosen role, why you want to work for One Million Mentors, and how your values match those of our own. The Cover letter should be no more than 1 page of A4. Applications without a cover letter will not be considered. 

We encourage applicants from diverse and underrepresented backgrounds to apply to this role. 

One Million Mentors is committed to ensuring all necessary steps are taken to protect children and adults at risk from harm. All 1MM staff are expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Any employment with One MIllion Mentors will be subject to the following checks prior to your start date: 

• A self-disclosure form 

• A satisfactory Disclosure and Barring Service (DBS) check 

• Receipt of satisfactory references 

• Proof of eligibility to work in the UK

Applications should include your notice period and two referees where possible, to be contacted with your permission. 

We will be carrying out rolling interviews for these roles so encourage prompt applications to avoid disappointment. The final closing date is 12 noon on Monday 30th March 2026, but we reserve the right to close this application early.  

We regret that we will only be able to offer feedback to shortlisted applicants. 

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Project Information 

Butetown and Grangetown Neighbourhood Fund project, funded by the Youth Endowment Fund. More details here: Neighbourhood Fund | Youth Endowment Fund 

Citizens Cymru Wales has developed an innovative approach to reducing youth violence with community organising at its heart, working across four unique assumptions:  

• ‘It takes a village to raise a child’  

• ‘Anger without power leads to rage’  

• ‘Recognising the need to address Adverse Community Experiences’  

• ‘If you are not at the table, you’re on the menu’  

In 2021 it developed a community led action plan to address youth violence in the neighbourhoods of Butetown and Grangetown. This work then secured £1m funding from the Youth Endowment Fund (YEF) to demonstrate how community organising can improve the lives of children and young people. Across Grangetown and Butetown, almost 2500 people were listened to, and issues workshops took place from which seven interventions were identified including Mental health, Additional Learning Needs and Literacy, an Employment partnership, Sports and diversionary activities and local microgrants. Each intervention is led by a local community-based organisation. At the heart of the work is building a hyperlocal community organising alliance.  Underpinning the work is the development of a Youth Action Zone, a youth-led multi-agency partnership to support young people in the neighbourhood for the long term. The project is in its final year of delivery and needs a locally based project manager to support the current organisations to fulfil the action plan and build a long-term legacy.

Main Responsibilities 

This is a unique role, focused on project management but embedding community organising. As project organiser for Butetown and Grangetown Neighbourhood Fund you will support the project aims, enabling core partners and intervention leads to fulfil the action plan and build a legacy for the long term. Alongside this, you will develop a craft of community organising, working closely with civic organisations based in the neighbourhoods, understanding local power and building partnerships with wider stakeholders, and developing local institutions and youth leaders. All of this should ladder up to building the power of the broader Cardiff Citizens alliance. 

You will embed the ethos of community organising across the project and its legacy by: 

• developing the leadership of people within local organisations - our 'leaders' who lead the campaigns we work on 

• helping them to collectively identify the changes they want to see and create strategies to win those changes 

• strengthen institutions’ own abilities to achieve their missions. 

• Support leaders in connecting the hyperlocal work to the Cardiff Citizens alliance – developing their capacity to work with other leaders and civic institutions across the city to develop collective ambitions and actions (leading up to the 2027 Local Authority elections). 

We envisage the role to be roughly 2 days project management and 1 day Community Organising, but given the nature of the project, these will naturally bleed into one another. 

Working as the Project Organiser for Citizens UK, your main responsibilities will include: 

Career Pathways Headings 

Build and manage projects and achieve work targets effectively 

• Project manage the YEF/Citizens UK Neighbourhood Fund project in the neighbourhoods of Butetown and Grangetown

• Support the delivery of four interventions (Mental health, ALN & Literacy/Sports and Police action team) including due diligence, accountability, measurement and impact monitoring. 

• Ensure good governance; setting up stakeholder meetings and working with community leaders to develop the agenda and actions 

• Develop an understanding of place-based systems change and support system behaviours across the project, including feedback, collaborative leadership and shared power 

Develop and manage external relationships 

• Maintain and extend local relationships and partnerships with community and civic organisations and wider statutory power 

• Map and develop an ecosystem of strategic relationships at the local level

• Ensure the YEF work is embedded within the local ecosystem of support for young people.

Communications 

• Support the interventions with communicating the impact of their work individually and collectively 

• Create comms outputs that communicate the work of the YEF project for internal and external stakeholders 

• Represent the organisation effectively to external audiences in meetings and at events

Generate income and resources 

• Support the interventions to seek additional funding to continue their work beyond 2027 

• Support local organisations to increase their capacity  

Identify and develop relational leaders prepared to act with others for the common good and support them through a cycle of action and training in our curriculum 

• Conduct 5 relational one-to-ones per week 

• Identify and discern actual and potential leaders with the passion and ability to drive change

• Achieve significant development of primary and secondary leaders; nominate new leaders for training on the Citizens UK core taster curriculum and for National Training

• Attend Citizens UK 6-day training to further understanding the method of Community Organising used by CUK 

• Teach sessions of the core taster Community Organising curriculum at a local level (supported by a senior Organiser) 

Strengthen institutions and develop a broad-based neighbourhood alliance 

• Ensure good understanding of the basic interests and traditions of typical member institutions

• Support the development of the Cardiff Citizens alliance 

• Support with running institutional development campaigns in a range of organisations in the local area 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Bachelor’s degree in any subject (D) 

Qualification in a subject of relevance to community work or community organising (D) 

Experience 

• Evidence of having acted in a leadership role with peers or in local community activities (e.g., organising clubs or societies) (E) 

• Experience of project management; evidence of having set up and/or delivered projects on time and to standard (E) 

• Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E) 

• Experience of building consensus between diverse stakeholders to drive progressive change (D) 

• Previous campaign experience (D) 

Key skills and knowledge 

• Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E) 

• Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E) 

• Good communication skills – able to speak with conviction and passion; and to make a logical argument (E) 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Strong IT skills to include MS Office (E) 

• Understanding of policy and campaign landscape in the UK, particularly around young people, community empowerment and neighbourhoods (D) 

Personal qualities & values 

• A self-starter with ability to take initiative and work independently (E) 

• A passion for justice (E) 

• A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E) 

• An interest in and experience of politics and public life (E) 

• Able to work in a team (E) 

• Willingness to work within accountable relationships (E) 

• Self-motivated and adaptable (E) 

Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance. 

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.