Information support volunteer volunteer jobs in Birmingham

The Exempt Accommodation Support Service is an expanding project based at our main hub in Digbeth but providing outreach support across a number of locations in the city. We are looking for exempt accommodation workers to provide flexible, person-centred support to people aged 18 years plus who are homeless, have a history of homelessness or who are at risk of becoming homeless and who may have a history of substance misuse. It will primarily be supporting people living in exempt accommodation who have support needs relating to addiction and who are in active treatment or contemplating treatment.

The aims of this service are to provide additional support to improve access and sustainment of suitable accommodation for people engaging in structured drug and alcohol treatment, to reduce the scale of unmet housing need for this group of clients and to build evidence of housing-related need and effective interventions. The service will provide a range of practical support around finances, health and wellbeing, access to volunteering or training opportunities and integration into local communities as well as supporting continued engagement with treatment and tenancy sustainment.

Further details, including full list of key tasks and working conditions, are available in the job descriptionon our website.

Job Title: Independent Domestic Violence Advocate

Location: Warwickshire
Salary: £26,701.36 per annum 
Contract type: Full Time, Fixed Term Contract (12 Months)

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence.

We are looking for a skilled, values driven IDVA who is committed to challenging inequality, reducing harm, and improving safety for adults and children affected by domestic abuse. You will bring relevant professional experience, strong skills in assessment, engagement, safety planning and communication, and the ability to work safely in complex and high risk situations. We are seeking people who can hold clear boundaries and accountability while offering empathy, curiosity and respect. You will work in a trauma informed, survivor centred and strengths based way, recognising each survivor as the expert in their own life. You will understand how gendered power, oppression and structural barriers shape survivors’ experiences, and you will be confident applying these principles in your practice.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 27 April 2026

Interview Date: 6 May 2026

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

Salary: £30,322 per annum
Hours: 37.5 hours per week (job share considered)
Location: Based across Worcestershire, Herefordshire and wider West Mercia, with national travel as required

Closing date: 30th April 2026, 11.59pm

WMRSASC reserves the right to close this vacancy early if a suitable candidate is identified or a sufficient number of applications are received.

West Mercia Rape & Sexual Abuse Support Centre (WMRSASC) is seeking to appoint an experienced, compassionate and highly motivated Early Intervention, Prevention and Assessment Practitioner to join our Purple Leaf service. This is an opportunity to contribute to specialist work aimed at preventing sexual harm and supporting children and young people, families, carers and professionals through high-quality assessment, consultation, intervention and training. The post also includes specialist assessment and intervention work relating to sexualised behaviours.

About the Role
As Early Intervention, Prevention and Assessment Practitioner, you will:

• Undertake risk and needs assessments and produce clear reports and recommendations
• Deliver psychological, psychoeducational and therapeutic interventions
• Manage a defined caseload of clients
• Work closely with children and young people, families, carers, professionals and partner agencies
• Develop and deliver specialist sexual violence training and educational resources
• Maintain accurate records, evaluation data and outcome reporting
• Help develop service policies, procedures and practice guidance
• Promote Purple Leaf and WMRSASC services locally and nationally
• Represent WMRSASC at meetings, events and through stakeholder engagement.

About You
We are looking for someone who brings both professional expertise and a strong commitment to survivor-centred, trauma-informed practice.
You will ideally have:

• A Level 3 qualification or above in social care, health care, community work, education, therapy or a related field
• Experience of working within the sexual violence field
• Experience of working with children and families
• Knowledge of safeguarding, child protection, and legislation and guidance relating to sexual violence
• The ability to provide non-judgemental, trauma-informed support
• Strong organisational, communication and crisis management skills
• Confidence working independently and collaboratively with multi-agency partners
• Good IT skills, including Microsoft Word, Excel and PowerPoint.

Desirable qualifications include AIM Specialist or equivalent assessment training, Adult Learning certification, and a Level 3 qualification in Sexual Violence.

What We Offer
WMRSASC is committed to supporting and valuing its staff. We offer:

• Hybrid and flexible working
• 26 days annual leave plus 8 statutory holidays (pro rata), increasing to 31 days after 5 years’ service
• 5% employer pension contribution
• Benenden Health Scheme
• Accredited training and career development opportunities
• Regular management supervision and support

Safeguarding
WMRSASC is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. Relevant background checks and Disclosure and Barring Service checks will be required.

Equality, Diversity and Inclusion
As an equal opportunities employer, WMRSASC is committed to ensuring the fair and equal treatment of all current and prospective employees. We do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to foster a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join WMRSASC.

This is an opportunity to join a specialist organisation making a meaningful difference to the lives of survivors and communities. We welcome applications from individuals who share our values and are committed to delivering high-quality, trauma-informed practice.

REF-227 662

This is a vital role for the Bikeability Trust in leading the management of over £78 million of Active Travel England grant funding to 2029 for the provisiion of Bikeability training and management of the grants programme. We are also launching a new fundraising and income generation strategy for the next three years. You will have significant experience of charity finance and reporting. An established leader with excellent financial acumen, you will have used these abilities to establish and maintain effective relationships with colleagues, external stakeholders and networks.

At Alzheimer’s Society, we are working towards a future where dementia no longer devastates lives. That future depends on research that is ambitious, inclusive, and shaped with the people it is intended to serve.
Across our Research and Innovation directorate, we fund and support world leading dementia research. We work with researchers and NHS partners across the UK. We help turn ideas and discoveries into real change for people affected by dementia.
We are committed to a research culture that is collaborative, accessible and grounded in compassion. We value different perspectives. We want everyone to feel respected and heard.
We are now looking for three Assistants to join our team:

- Research Grants Assistant
- Research Engagement and Participation Assistant
- Research Nurse Programme Assistant

These roles sit within our wider Research and Influencing directorate. They each play an important part in delivering well-coordinated and inclusive research activity.
Each role is different. But they share a common purpose. To make dementia research easier to access, better connected, and more meaningful for everyone involved.
We are looking for people who are motivated by purpose. People who care about fairness in how work is done. People who believe inclusion should be lived, not just stated.
What you’ll do
Each of these roles helps make sure dementia research is well organised, accessible and meaningful. This includes people affected by dementia, researchers and partners.
As a Research Grants Assistant, you will help ensure our research funding processes run smoothly and fairly. You will support funding rounds, maintain accurate systems and records, and help coordinate panels, meetings and communications. Your work will help create a clear and supportive experience for researchers and colleagues, from application through to funded delivery. You will also support events and activities that help make our funding processes more transparent and accessible.
As a Research Engagement and Participation Assistant, you will help open up opportunities for more people to learn about and take part in dementia research. You will support engagement activities that reach diverse communities, helping ensure information is clear, welcoming and easy to understand. You will coordinate events and materials that encourage participation in research, support communication across teams, and help us listen to and reflect the voices of people affected by dementia in how we share opportunities.
As a Research Nurse Programme Assistant, you will support a national programme that is helping more people access dementia clinical trials across the UK. You will work with NHS sites, research nurses and colleagues across the UK Dementia Trials Network to support training, communication and coordination. You will help ensure information, resources and learning are shared consistently, and that people involved in the programme feel supported, informed and connected.
Across all three roles, you will:

- Provide reliable and thoughtful administrative and coordination support across research activity
- Maintain accurate, secure and well organised records and systems
- Support inclusive events, meetings, workshops and training sessions
- Communicate with researchers, NHS colleagues, partners and community members in a clear, respectful and accessible way
- Help ensure information is accurate, consistent and easy to understand
- Contribute to improving how we work so that processes are simpler, fairer and more effective for everyone
- Work collaboratively across teams, recognising and valuing different experiences, perspectives and ways of working

About you
We know people come to this work from many different places. You might have experience in research, health, science, policy or administration. You might come from community work, education, caring roles, the voluntary sector, or bring lived experience. You might be returning to work or changing direction. What matters most is how you work, not where you come from. We are looking for people who want to do meaningful work, who are thoughtful, and who bring care and reliability to what they do.

- Comfortable using IT systems, including databases, and open to learning new tools
- Able to work with a wide range of people with respect and care
- Experience supporting events, coordination or engagement work, or transferable skills from other settings
- Able to organise your time and manage multiple tasks with care and attention
- Interest in science, health, policy or research, and how evidence can improve lives and reduce inequality

Together, these roles offer an opportunity to contribute to dementia research that is shaped by inclusion, compassion and collaboration. You’ll be part of a team that values diverse experiences, listens to different voices, and works to make research more accessible and equitable for everyone involved. If you share our commitment to fairness, respect and meaningful impact, we would welcome your application.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

For over 100 years, CPAS holidays have been introducing children and young people to Jesus through life-changing residential experiences. Building on foundations first laid in 1924, our Holidays Team now supports volunteer Overall Leaders and core teams to run approximately 60 Ventures and Falcon holidays each year, reaching around 2,500 children and young people.

As we see encouraging signs of renewed spiritual openness among young people, we are strengthening the ministry for this next season by investing in healthy leadership, healthy operations and healthy finances. Our c.2,000 volunteer leaders are at the heart of this work, and we recognise both their immense value and the growing challenges surrounding volunteer recruitment, retention and succession. Overall Leaders consistently identify burnout and the difficulty of passing on the baton as key threats to the future sustainability of the ministry.

To help address this, we are seeking a relational, proactive and strategically minded Leadership Training Officer to design, deliver and evaluate a national leadership training programme that strengthens the pipeline across Ventures and Falcons in a way that is Christ-centred, Bible-based and evangelistically focused.

This new role is an exciting opportunity to help shape the next generation of Christian leaders. We are looking for someone with a passion to see younger evangelical leaders thrive in their calling and be equipped to lead with faith, resilience and impact in a rapidly changing context. Alongside strong organisational and administrative skills, you will bring experience of designing and delivering effective training or development programmes, a strong understanding of biblical leadership, and the ability to build healthy relationships, particularly within volunteer-led contexts.

If that sounds like you, we would love to hear from you.

Location: This role will ideally be based in CPAS offices in Coventry. CPAS has a flexible working policy, that may allow some working from home, subject to making an application in line with organisation policy.

Salary range: £23,602 - £26,086 per annum (pro rata of a full-time salary of £39,336 - £43,476), subject to an annual pay review.

This is a part-time appointment of 3 days / 22.2 hours per week (0.6 FTE).

This post will be subject to a Basic DBS check, and satisfactory completion of a Declaration of Suitability form. You must also have evidence of your ongoing right to work in the UK.

Due to the nature of the role there is an Occupational Requirement that the postholder is a committed Christian under Part 1 of Schedule 9 of the Equality Act 2010, an active member of a local church, and in agreement with the CPAS Basis of Faith.

Application deadline: 9am on Monday 11 May.

Interviews are scheduled for Wednesday 20 May at our office in Coventry.

Visit our website for further information and an Application Pack.

Event & Engagement Coordinator 

Remote based in North West England. Please note, the role requires working one day a week in Manchester. 

Fixed term contract: initially 12 months with potential to extend.

Job Purpose: 

To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.

Key Responsibilities: 

• Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members. 

• Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers. 

• Complete all relevant compliance work such as risk assessments and public liability checks. 

• Develop and manage event budgets, ensuring value for money and accurate financial tracking. 

• Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams. 

• Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement. 

• Demonstrate strong working knowledge of TikTok trends, algorithms, analytics, and best practices. 

• Create engaging, on-brand short-form video content tailored to target audiences. 

• Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement. 

• Stay up to date with emerging social media trends, tools, and platform updates. 

• Show a genuine interest in communications, digital marketing, and social media strategy. 

• Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day. 

• Recruit and coordinate volunteers to assist with events. 

• Evaluate event success through feedback, data collection, and post-event reporting. 

Key Skills & Experience: 

Essential: 

• Proven experience in planning and delivering events. 

• Strong organisational and time-management skills. 

• Ability to manage budgets and handle multiple projects simultaneously. 

• Excellent communication and stakeholder engagement skills. 

• Flexibility to work evenings and weekends when required. 

• Full UK driving licence and willingness to travel across the region. 

• Ability to analyse member insights to inform event planning for CSSC members and to attract potential new members. 

• Work collaboratively with the Regional Team to develop and implement strategies aimed at supporting membership growth and ensure positive member experiences. 

• Build a rapport with CSSC volunteers and understand skillsets in order to correctly identify support necessary for events. 

• Confident in using IT systems and ticketing platforms to effectively promote events across appropriate channels. 

• Supporting Regional Hub Manager with member and volunteer engagement events 

• Experience with processes 

Desirable: 

• Experience working with community groups, charities, membership organisations or not for profits. 

• Knowledge of health and safety and safeguarding procedures. 

• Familiarity with marketing or PR for events. 

• First Aid or event safety training. 

• Previous experience with ticketing platforms or willingness to learn. 

• Understanding of how comms and events align with one another.

• Data literacy or willingness to understand some basic data analytics 

Bring financial & business insight to the heart of how we simplify, strengthen and improve how we work

As part of our journey to becoming an effective organisation, we’re building new capability within the Chief Operating Officer’s directorate to help us simplify how we work, improve consistency and strengthen the way decisions are made across Alzheimer’s Society.
Aligned with our Simplify to Amplify ambition, the new Effective Organisation team will shine a light on how we operate today; reducing duplication, improving processes and ensuring we’re using our resources responsibly so we can continue having the greatest impact for people affected by dementia.

A core part of this is understanding the financial reality behind how we work: what drives cost, what supports efficiency, and how we can release capacity to focus on what matters most.

We are now recruiting internally for a Finance & Business Planning Analyst, an essential role that ensures rigorous, accessible financial & business insight powers our organisational effectiveness work. This is an exciting opportunity for someone who thrives on turning complex financial & operational information into clear, meaningful intelligence that strengthens organisational sustainability and impact. We’re looking for someone who is comfortable working in a developing environment, flexible, curious, engaging and able to adapt your focus as priorities become clearer and new insights emerge.

Please note that this role is a 2 year fixed term contract.

About the role

The Finance & Business Planning Analyst sits at the centre of the Effective Organisation function, providing the financial & operational intelligence that helps us understand how the organisation operates today and where improvements can make the greatest difference.
You’ll analyse performance data, cost drivers and resource use to help the team identify opportunities to simplify processes, strengthen consistency and support sustainable, evidence-based change. Your insight will help leaders understand options, trade-offs and long-term implications, and ensure recommendations are always financially grounded, responsible and aligned to the Society’s wider priorities.

Working closely with colleagues in Finance, business management, the OE taskforce and People, you’ll help us build a clear, coherent understanding of how we work, so we can design structures, processes and systems that are efficient, effective and future-ready.

What you’ll do

- Provide expert financial & business analysis to underpin organisational effectiveness work, including performance review, business planning and process evaluation.
- Work with the Organisational Effectiveness team to interpret operational data, understand cost drivers and assess organisational capacity and efficiency.
- Develop clear, accessible reporting that translates complex financial information into meaningful insights for leaders and colleagues.
- Build strong relationships across the Society to understand priorities, challenges and opportunities, using this knowledge to develop financial models and scenario analyses.
- Use financial data to identify efficiencies, inform decision-making and highlight opportunities for value for money.
- Produce high-quality, governed financial analysis that is accurate, timely and aligned to organisational priorities.
- Analyse workflows, resource use and financial impact to support efficiency reviews and future ways-of-working proposals.
- Provide modelling and analytical support for Effective Organisation and wider change initiatives.

About you

You’ll bring financial expertise, an analytical mindset and the confidence to translate complex information into clear, compelling insight that strengthens decision-making.
You’ll have:

- CCAB qualification or part-qualification (ACCA, CIMA, CIPFA) or equivalent experience.
- Experience analysing complex financial data and developing financial models and forecasts.
- Excellent communication skills, able to present financial insight for diverse audiences.
- Strong knowledge of budgeting and forecasting processes.
- Ability to work across teams and hierarchies.
- Understanding of the external financial environment, ideally within the third sector.
- Proactive problem-solving, critical thinking and comfort working in changing environments.
- Commitment to inclusion, collaboration, continuous improvement and personal development.
- Business degree or MBA, or equivalent qualification / experience in business administration would be desirable.

The deadline for applications is 23:59 on Thursday 30th April 2026 and interviews will begin W/C 4th May 2026.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who are from a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

We seek to appoint a community pioneer for ‘Earthed’, a relatively new initiative that seeks to work across the Almondsbury and Severnside area (South Gloucestershire)

The successful applicant will be supported fully so they are free to wander and seek to respond to where God is calling. Applicants will be creative visionaries, who are resilient and able to respond to the challenges such a unique role will uncover.

This isn’t about running polished events or having everything figured out. It’s about bringing people together in simple ways - walks, time around a fire, moments of reflection - and seeing what grows.

The Community Pioneer for Earthed will cultivate spaces where people can connect - with one another, with nature, and with God. These spaces will be open, authentic, and welcoming, especially to those who are curious, questioning, or exploring faith.

About The Role
A supporter opens an email at a moment they’re looking to understand why Dementia is the UK’s biggest killer, and how together we can beat dementia through fundraising, research, and campaigning activities. They discover an email created using evidence and insight to inspire action and build trust.
We’re here for everyone affected by dementia. Whether someone is living with the condition, caring for a loved one, or trying to make sense of a diagnosis, we want them to feel supported, informed and understood.
We are a mix of advisors, supporters, fundraisers, researchers, communicators and technical specialists. Some of us are volunteers, some are employees, but we’re all working towards the same goal: making life better for people affected by dementia.
We’re also committed to building a team where everyone feels welcome and able to be themselves. We know that different perspectives make us stronger, and we encourage applications from people of all backgrounds and experiences.
As part of our Omnichannel Team, you’ll help shape how we connect with people through email and SMS by creating personalised, supporter focused communications and journeys. You’ll work closely with colleagues across the organisation, not just delivering great campaigns, but helping others feel confident and supported in doing the same.
It will take a Society to beat dementia. Join us.
What you’ll do
You’ll create and deliver email and SMS campaigns that clearly communicate that Dementia is the UK’s biggest killer and the solutions we offer, in a thoughtful and genuinely helpful way to the people receiving them. You’ll think about how messages feel as well as how they perform, making sure they are accessible and reach the right person at the right time and through the right channel.
You’ll work alongside colleagues from different teams to plan and improve their campaigns, offering feedback in a way that builds confidence and supports learning. You’ll also develop and manage content calendars, helping to make sure our communications are joined up, relevant and aligned with what matters most to our supporters.
Part of your role will involve building and improving automated journeys and integrations, helping to create smoother, more personalised experiences. You’ll spend time looking at performance data, running tests and using what you learn to keep improving how we communicate.
You’ll also be a go-to person for our email and SMS platforms, sharing your knowledge, answering questions and helping others develop their skills.
About you
If this role sparks your curiosity and you feel inspired to make an impact, we would be thrilled to hear from you.

- You have experience with email marketing, planning, designing, building, and testing campaigns
- You’re a confident writer who can adapt your tone and style to connect with different audiences
- You enjoy putting together content calendars that reflect your organisation’s priorities and vision
- You’ve built automated journeys  or integrations for sending emails or SMS messages.
- You’ve experience training teams on how to use an ESP e.g. Dotdigital to build engaging and impactful email and SMS comms.
- You’re comfortable giving, honest and supportive feedback based on best practise and evidence that helps others grow and shine
- You like exploring data to see what’s working, what could improve, and how to make things even better
- You love working with people, building positive, collaborative relationships, and celebrating team wins

The work you do will help people feel informed, supported and less alone at times when it really matters.
It’ll take a Society to beat Dementia. If you want to use your skills in a way that has real impact, and be part of a team that values ambition, kindness, collaboration and inclusion, we’d love to hear from you.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Location London based, requiring two days per week at Society Building, 8 All Saints Street, London N1, or Regional based with your place of work being your primary residence or suitable workplace close to your home.

Flexibility/Hours Full-time (35 hours per week)

Salary £33,963 per annum, rising to £38,365 if London based.

Contract Fixed Term (12 months fixed term contract) 

Interview 1 stage totalling around 1 hour. 

Reporting to Chief Financial Officer

 

The Role

Join NCVO as a Credit Controller and play a key role in maintaining financial stability and cash flow by managing outstanding debt, assessing credit risk and ensuring timely payments, while supporting accurate financial reporting, reconciling accounts, resolving queries, and working closely with customers, budget holders and project managers to maintain strong relationships and up-to-date records across systems such as CRM and Business Central.

Key responsibilities:

• Manage outstanding debt, including evaluating credit requests, monitoring debtor balances, preparing aged debt reports, and providing cash flow forecasts
• Reconcile accounts, process invoices and payments, and resolve queries to ensure accurate and timely financial records
• Support monthly income accrual and deferral processes, working with budget holders to maintain accuracy and take corrective action where needed
• Maintain accurate financial and project records, and raise sales and purchase orders in line with agreed processes and contracts
• Collaborate with project managers, department heads and finance colleagues to support smooth financial operations and strong stakeholder relationships

This is a great role for someone who is detail-oriented, proactive and confident working with financial data, while also building strong relationships across teams and with external stakeholders.

Your background:

• Experience in Credit Control, Accounts Receivable or a Debt Management environment
• Strong Excel skills and confidence working with financial systems (CRM experience desirable)
• Excellent communication skills, with the ability to manage queries and build relationships with a range of stakeholders
• High attention to detail, with strong organisational skills and the ability to manage competing priorities
• A proactive, confident and professional approach, with the ability to work under pressure

This role is an excellent opportunity to further develop your finance and credit control expertise while contributing to the financial sustainability of NCVO and supporting its wider mission.

Why Join Us?

With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference! 

Some of NCVO’s great benefits include:

• 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service. 
• five days’ volunteering leave (pro rata for part-time staff) 
• enhanced pay for maternity/adoption leave 
• generous employer pension contribution of up to 8.5% of salary 

About the Team

​Our Finance Team currently comprises of 5 finance professionals, who support NCVO with ensuring effective financial management and decision-making across the organisation, from financial queries from stakeholders to ensuring compliance with financial procedures and reporting standards.

How to Apply

For more information and to apply, please click on the Apply button. 

We’re not able to respond to or provide feedback on every application received. If you have not heard back within 72 hours of your application, unfortunately you’ve been unsuccessful in progressing to the next stage.

About The Role
Every breakthrough in dementia research starts as an idea. But ideas only change lives when they are understood, shared and championed.
At Alzheimer’s Society, we are funding over £50 million in pioneering research and supporting more than 400 researchers across the UK. Behind every project is a story. Your role will be to help bring those stories to life in ways that are clear, engaging and accessible.
As a Research Communications Assistant, you will join our Research Communications team within the Research and Innovation department, reporting to the Research Information Manager. You will work across teams to make sure our research is understood, valued and impactful.
We welcome applications from people of all backgrounds, especially those underrepresented in research and communications. If this role interests you but you are unsure you meet every requirement, we would still love to hear from you. We are happy to discuss flexible working and can support adjustments throughout the recruitment process.
What you’ll do
You will play a key role in helping our research reach the right people in the right way. This means not only creating and supporting engaging content, but also helping the team stay organised, connected and forward looking.
You will work closely with colleagues across research, media and engagement, building strong relationships and ensuring our communications are joined up and effective. Some days will be creative, others more operational, but all will contribute to helping people better understand dementia research and why it matters.
You will also help us stay responsive. Whether it is tracking new developments, answering enquiries or preparing for upcoming activity, your work will help the team plan ahead while staying flexible in a fast moving environment.
You can expect to:

- Monitor developments in dementia research and share insights with colleagues
- Turn complex information into clear, engaging content across web, social media, press and events
- Respond to enquiries from internal teams, external partners and media
- Support the planning and delivery of events, including conferences and research talks
- Work with researchers and colleagues to gather quotes, images and other materials
- Prepare briefings, presentations and reports
- Maintain workload trackers and support team planning
- Collaborate across teams to deliver joined up communications and maximise impact

This role may involve occasional travel, including overnight stays, with support provided.
About you
You are organised, curious and motivated by meaningful work. You enjoy making complex ideas easier to understand and working with a wide range of people.
You do not need to meet every point below to apply.

- Strong organisation skills and excellent attention to detail
- Interest in or experience of science, health or policy, with curiosity about dementia research
- Ability to work with a range of stakeholders to deliver shared goals
- Experience in a fast paced environment, ideally in communications, though not essential
- Ability to communicate complex information in clear, accessible ways

You will also bring a collaborative, inclusive mindset and a willingness to learn.
This is an opportunity to help shape how research is shared and understood, and to play a part in improving the lives of people affected by dementia.
Interviews are currently planned to take place during the week commencing 11th May via MS Teams.

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Job Title: Pathways Advisor 
Salary: £17,500 (0.5 FTE) 
Location: Northeast/ Yorkshire/Northwest
Contract Type: Part-Time, fixed term (2-years) 
Reports To: Regional Manager 
Service Area: The Skill Mill 
Place of Work: Remote with the expectation of some regional travel

 

About The Skill Mill 

The Skill Mill is a multi-award-winning social enterprise providing employment opportunities for young people aged 16–18 involved in the criminal justice system. We deliver environmental and community improvement projects that build skills, improve life chances, and reduce reoffending. 

Young people aged 16-18 will be employed by The Skill Mill for 6-months, working in small cohorts of four, under the direct supervision of a dedicated Supervisor. During this period, the programme integrates practical skills training, offering short courses and on-the-job instruction in areas like environmental management, construction, and recycling, using tools such as trimmers and lawnmowers. The goal is for participants to achieve recognized qualifications like the CSCS card and an AQA Level 2 qualification, all while receiving comprehensive support, in collaboration with youth offending services. 

Following the six-month employment phase, young people receive three months of dedicated support designed to facilitate their transition into new employment, training, or educational opportunities. This support includes individualised assistance with career development and job progression, practical aid such as creating action plans, crafting CVs, and practicing interview skills. Furthermore, The Skill Mill advocates for young people facing significant barriers to employment, ensuring they receive tailored guidance to secure their next steps. 

Purpose of the Role:

To support young people aged 16+, particularly those involved with The Skill Mill programme, by delivering tailored, person-centered pathways into education, training, and long-term employment. The postholder will act as a trusted advisor, helping young people overcome barriers, build confidence, and transition successfully into sustainable opportunities with partner organisation and local employers. 

Support for young people from the Pathway Advisor will begin in the 6-month employment phase, with liaison with the young person, Supervisors and Commercial Sales Manager, to begin to build relationships, understand aspirations and identify potential opportunities. 

After the 6-month employment phase, key support will transition from the Supervisor to the Pathway Advisor role, with 3-months of person-led support offered to prepare for, enter, and sustain further employment, training, or educational opportunities. Support will be tailored to each young person’s needs and is likely to be a combination of remote/ in-person throughout the 9-months. 
 

Key Responsibilities 

• Deliver intensive 1:1 employability and progression support to young people on The Skill Mill programme, focusing on post-placement career development, training and sustained employment outcomes.  

•  Work in partnership with Youth Justice Services and employer networks to identify and promote routes into education, apprenticeships, employment and volunteering.  

• Co-produce personalised action plans with young people, based on individual strengths, goals and support needs, reviewing progress and adapting interventions as required.  

• Provide practical employability support including CV development, interview preparation, job search guidance, and workplace readiness.  

• Build trusted, motivational relationships with young people using a trauma-informed and strengths-based approach.  

• Act as a key link between young people and partner organisations, including employers, training providers, FE colleges and specialist support services.  

• Advocate for young people with complex or multiple barriers to ensure equitable access to opportunities and remove systemic obstacles.  

• Maintain accurate records, track progress, and contribute to outcome reporting for funders and commissioners.  

• Promote equality, diversity, and inclusion, recognising barriers such as discrimination, offending history, housing instability and mental health needs.  

• Collaborate closely with Youth Justice caseworkers, internal teams, local authorities, and external agencies to deliver coordinated, wraparound support.  

• Stay informed on labour market trends, skills pathways, and funding opportunities to enhance progression options for young people. 
   

Person Specification 

Essential Criteria: 

• Experience providing employability and progression support to young people, with a focus on accessing education, training, and sustained employment. 

• Strong understanding of the challenges faced by young people with offending histories. 

• Excellent interpersonal and motivational skills, with the ability to build trust and rapport quickly. 

• Ability to design and deliver effective action plans that lead to employment, training, or further education outcomes. 

• Knowledge of local labour market, training providers, and employability services. 

• Proficient IT skills and ability to maintain accurate case records and outcomes data. 

• Ability to work independently and manage a dynamic caseload. 

• Commitment to equality, diversity and inclusion in employment and service delivery. 

• A flexible and collaborative approach to partnership working. 

Desirable Criteria: 

• Direct experience working with The Skill Mill or similar social enterprise programmes. 

• Lived experience of youth justice, care, or NEET pathways. 

• Knowledge of trauma-informed practice. 

• Experience collaborating with employers or brokering placements. 

• Knowledge of relevant legislation (e.g., safeguarding, GDPR). 

• Familiarity with case management systems or youth work platforms. 

• Qualification in careers guidance, youth work, or coaching. 

• Understanding of supported employment models (e.g., IPS, Youth Hubs). 
   

Additional Requirements:

• Enhanced DBS check required. 

• Willingness to work flexible hours, including occasional evenings/weekends. 

• Travel between partner sites or outreach locations may be required. 
   

How to Apply: 

The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background. 

To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.