Policy and programme manager jobs

Citizens Advice Waltham Forest is part of the London-wide Debt Free Advice (DFA) project, funded by the Money and Pensions Service. We are looking for an experienced Debt Advice Caseworker to join our team.

As a long-standing partner in the DFA programme, we have over a decade of experience delivering high-quality debt advice to local residents facing financial hardship. 

We are seeking a skilled and compassionate adviser with a proven track record of supporting clients with debt and financial difficulties. You will be confident in delivering tailored, practical solutions and working with clients in a sensitive, non-judgemental way. Experience of providing debt advice in a regulated environment and working to quality standards is essential.

This is a hybrid role, combining face to face work at outreach locations and home working. You will deliver advice across multiple channels, including face-to-face, telephone, video and email.

If we are unable to appoint a fully qualified candidate, we will consider applications for a trainee position. Please refer to the Trainee Debt Adviser job description for further details. We anticipate the trainee programme will take approximately 6 months to complete, depending on prior experience. Training, mentoring and supervision will be provided. If you would like to be considered for the trainee role, please indicate this in your application.

Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it. 

Our Workforce Development Team provides specialist learning and development services to help staff working in homelessness to focus on their personal development or unlock change. This includes qualifications, group training and leadership programmes. 

The Qualifications Tutor is a new role to enable in-house teaching and assessment of a suite of level 3 qualifications.

If you have a recognised level 3 Teaching Qualification or 12 months teaching experience, an assessors qualification, a minimum of 2 years work experience in a homelessness or housing related organisation and experience of developing qualifications and assessments or delivering, assessing or quality assuring regulated qualifications, and share our vision of a country free from homelessness we would love to hear from you.  

For full details of the role and how to apply follow the Redirect to recruiter button to visit our website.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The Senior Integration Officer will provide team leadership for longer-term integration casework for refugee households—including both adults and children—resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The role focuses on households in their second year onwards of engagement with the service (following completion of the initial resettlement period).

The Senior Integration Officer line manages two Integration Officers and holds a 50% capacity caseload (including complex integration cases), providing reflective supervision, case direction and oversight of safeguarding cases. The postholder will maintain oversight of case management standards, support planning and Outcomes Star use, data quality, and performance reporting in line with contractual requirements. 

Key Working Relationships

This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Senior Resettlement Officer, Integration Officers, Bilingual Integration Officer, Bilingual Resettlement Officers, Refugee Employability Caseworker, ESOL Coordinator and Senior Community and Engagement Officer. 

Externally, the position will build and maintain strong working relationships with our partners, Citizens Advice Rushmoor, statutory services, commissioned providers, and voluntary and community sector partners across Hampshire. The Senior Integration Officer will represent the service at multi-agency forums, strengthening referral and escalation pathways (including for safeguarding and complex needs), and will work with partners to highlight systemic and individual barriers to independence and longer-term integration outcomes for resettled households.

This role is line managed by the Programme Manager with a dotted-line reporting relationship with the UK Safeguarding Advisor on safeguarding matters.

KEY ACCOUNTABILITIES:

Support to Households (50% caseload capacity)

• Hold a 50% capacity caseload, including complex or high-need integration cases, providing direct one-to-one support and modelling best practice.

• Provide tailored strengths -based casework support to refugee households in years 2 onwards, supporting progression towards independence and reduced reliance on intensive services.

• Where applicable, provide bilingual support and where not possible work effectively with interpreters to ensure clear, accurate and culturally appropriate communication.

• Deliver and/or lead group-based integration sessions and workshops that support access to information, peer learning and opportunities related to longer-term settlement in the UK.

• Lead on partnership development and maintenance (including with Citizens Advice Rushmoor and other local partners), strengthening referral and signposting pathways and coordinating access to services and resources that enable clients to meet their short- and long-term goals.

• Support the completion and regular review of individual Support Plans using the Outcomes Star tool, with a focus on progression, goal-setting and exit planning.

• Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies, and support escalation and problem-solving where required.

Team support and quality assurance (40%)

• Line manage two Integration Officers, including setting objectives, providing regular reflective supervision, supporting wellbeing and professional development, and completing performance review processes.

• Provide case management support and oversight, including reviewing Individual Support Plans/Outcomes Star use, ensuring timely case notes, and embedding strengths-based, trauma-informed practice.

• Support team coordination and consistency, including agreeing priorities, balancing workload, supporting cover arrangements, and promoting learning and continuous improvement.

• Provide coaching/training and on-the-job support to strengthen delivery. 

Safeguarding

• Serve as the first point of contact for safeguarding concerns and record all incidents promptly and confidentially in the CRM. 

• Complete initial risk assessments using the matrix and manage low/medium-risk cases in line with the IRC UK Safeguarding SOP, escalating to the Project Manager for supervision and closure. 

• Escalate high-risk concerns immediately to the UK Safeguarding Advisor and seek guidance on complex or unclear cases. 

• Oversee programme safeguarding across delivery: track actions/outcomes, participate in weekly case reviews, engage partners, and promote staff understanding of reporting procedures. 

Key administrative tasks and ways of working (10%)

• Ensure timely and accurate compliance with all reporting requirements, including oversight of database management, case noting and file maintenance, with a focus on evidencing client progress and outcomes in line with data protection and contractual requirements.

• Monitor data quality across the team, implementing checks, addressing gaps promptly and supporting the Integration Officers to maintain consistently high documentation standards.

• Coordinate and support project logistics (as needed), such as arranging venues, preparing materials for group sessions, and ensuring accessible delivery across partner sites.

• Provide flexible administrative support to meet project needs, including contributing to internal reporting and contract performance monitoring.

• Attend and contribute to multi-agency coordination meetings and service development discussions, bringing operational insight to improve longer-term integration support.

• Regularly gather and act on client and partner feedback to improve service quality, accessibility and responsiveness, and support continuous improvement across the team.

• Carry out all duties in accordance with the aims, values and policies of the International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and equal opportunities, relevant legislation and contractual/donor requirements. 

PERSON SPECIFICATION

Skills, Knowledge and Qualifications:

Essential

• Demonstrated ability to lead on longer-term integration delivery, supporting clients to move towards independence, providing operational guidance, coaching and support to staff members to ensure consistent, high-quality, outcomes-focused casework.**

• Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English.

• Sound understanding of safeguarding principles and risk management processes, with the ability to exercise professional judgement and provide appropriate guidance in complex or sensitive situations. **

• Excellent interpersonal and relationship-building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships.

• Strong organisational skills, with the ability to prioritise, manage competing demands and meet deadlines.

• Good IT skills, including proficiency in Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom.

• Ability to work flexibly both independently and collaboratively as part of a team.

• Ability to travel regularly throughout the service delivery area and, where required, to attend partner locations and multi-agency meetings.

Desirable

• Fluency in Dari and/or Pashto or another relevant community language, enhancing culturally responsive engagement and reducing reliance on interpretation where appropriate.

Experience:

Essential

• Significant experience supporting refugees, asylum seekers or other vulnerable populations through structured integration pathways, including progression in employment, education, financial stability and community participation. **

• Proven line management, supervision or team leadership experience for diverse staff within a casework, social care or integration-focused environment, including responsibility for case oversight, performance support and professional development. **

• Strong working knowledge of UK statutory and voluntary sector systems and services.

• Significant experience using Client Management Relationship systems and leading data quality assurance processes. This includes implementing routine checks and controls across case records and client management systems, ensuring timely corrective action and maintaining confidentiality and data protection standards.

​

Job title: Senior Philanthropy Lead (USA)
Department: Development    
Responsible to: Director of Development and Funded Programmes
Location: London (UK) - Hybrid working. Alternatively USA  based.
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent
Start Date: As soon as possible

Help shape the future of global education through transformative philanthropy.

UWC International is seeking a Senior Philanthropy Lead (USA) to advance major gifts fundraising and strategic philanthropic engagement across the United States.  This is a newly created role, reflecting our ambition to significantly grow our fundraising capability and expand our reach. Reporting to the Director of Development and partnering closely with the UK-based Executive Director, you will lead the cultivation of a high-value donor portfolio, secure transformational gifts, and build long-term, trust-based relationships with individuals, foundations, and partners who share our vision.

This is a pivotal senior role with the opportunity to elevate UWC International’s presence in the U.S. while developing your own expertise within a globally connected organisation. You will work alongside experienced international fundraisers, including senior leadership and board members, offering a unique platform to learn, grow, and influence strategy at the highest level. Bringing strategic insight and creativity, you will help grow income, strengthen donor engagement, and advance key priorities, including the UWC Global Endowment and ambitions set out in our  2030 Strategy. Collaboration will be central—working closely with schools, particularly UWC-USA in Montezuma, New Mexico, as well as national committees and dedicated supporters to unlock new opportunities for impact.

The role is UK-based with regular travel to the United States, though we are open to exploring a U.S. base for the right candidate. We are looking for a relationship-driven leader who combines sharp strategic thinking with a strong track record in major gifts fundraising. Experience or strong knowledge of the U.S. fundraising, advancement, or development landscape would be a distinct advantage. You will be confident in identifying and engaging new prospects, stewarding high-level donors, and translating ambition into measurable results, ultimately strengthening UWC’s visibility and influence in the U.S. and contributing to a global movement that transforms lives through education.

About us

UWC is a global movement of 18 schools across four continents, united by the mission to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries to live and learn in diverse international communities, developing academic excellence, cross-cultural understanding, and a drive for social impact.

Our students go on to become leaders in politics, NGOs, business, education, and grassroots movements, shaping a more just and sustainable world. Today, our global network includes over 85,000 alumni united by the values they developed at UWC.

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week in the office and up to 80% working from home. This role however will require flexibility to travel to and spend additional time in London or abroad beyond the 20% in-office requirement.

• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.

• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).

• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 

• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth, as well as a budget set aside for professional development.

• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 

• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.

• Cyclescheme and eyecare vouchers

• Enhanced maternity and enhanced paternity leave

• Enhanced sick pay

• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST in the UK.

• In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. If you are planning to be USA based, please make this known in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process
Do you want to be part of our team?  To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages) on the application link provided. 

Your cover letter must:

• Provide details of  your expected salary and location

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.

• Explain why you want to join UWC International.

• Provide confirmation of your eligibility to work or reside in the UK or US.

• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

PLEASE NOTE: applications will be reviewed on a rolling basis, and interviews will be arranged as soon as we receive a set of suitable candidates. If you are interested, submit your application as soon as possible. 

For further information on this opportunity, please contact us to connect you with the recruiting manager.

Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. 

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’. At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Reports toDirector of External Relations

Hours37.5 hours per week 

Salary£56,959.05 - £63,886.54

ContractFixed Term Contract - 12 Months

LocationRemote (with occasional travel across UK) 

BenefitsA generous package including 25 days holiday per year plus public holidays, employee pension scheme with 4% employer contribution, Cycle2Work scheme, 365 days a year Employee Assistance Programme 

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good.

We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.

Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.

In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by our Drive Partnership and the programme continues to expand year on year.

Together we can end domestic abuse. Forever. For everyone.

Description

You will provide strong and steady leadership for SafeLives’ communications, marketing and public affairs work over the next year, communicating our Whole Picture Strategy, finding what works and helping it happen to end domestic abuse for everyone for good.

You will shape and deliver strategic communications and influencing work to reach decision-makers, strengthen public trust, and support our mission to drive real change in the UK’s domestic abuse response.

You will be able bring to together robust data, the voice of survivors, and the view of practice experts to position SafeLives at the centre of the conversation with professionals, key policy and decision makers and influencers as a credible and trusted voice.

You’ll lead a cross-functional team of comms, marketing and public affairs colleagues to:

• Strengthen core messaging and consistency around our Whole Picture strategy and the WP Framework, to support delivery and impact
• maintain our communications and marketing and our brand
• provide oversight of our influencing through policy and public affairs, working with senior colleagues where escalation is required
• support income generation through targeted marketing, and support for fundraising
• ensure we are sharing evidence, data and research in support of our strategy

You will connect reactive work with long-term strategic priorities, ensuring our external engagement supports our strategic priorities, policy goals, and income generation ambitions. And you will lead high-quality responses to breaking news and emerging issues, providing clear strategic advice to the Senior Leadership Team and acting as a trusted lead on reputational risk.

You will ensure SafeLives is visible, authoritative and survivor-centred in public and policy conversations, with timely responses, briefings and support, ensuring our communications and influencing are clear, consistent and drive impact.

You will work with our training, practice, and fundraising teams to drive our business development and income generation, as well as helping us to understand all our audiences and better meet their needs.

And as part of the Operational Management Team (OMT), you’ll work closely with colleagues to ensure an inclusive and supportive organisational culture, role modelling our values.

Undertake any other duties as may reasonably be required.

Responsibilities

1. Leadership

·Provide calm, structured and values-led leadership across the Comms, Marketing and Public Affairs team.

·Ensure reliable systems, processes and workflows for communications, marketing and public affairs.

·Set expectations, priorities and working rhythms that bring stability and clarity to the team.

·Promote a supportive, inclusive and collaborative culture with clear communication channels.

2. Core Narrative, Messaging and Evidence Sharing

·Lead the development of SafeLives’ core messages, ensuring they are used consistently across all teams, and the development of our influencing asks.

·Translate SafeLives’ research, data and evidence into accessible, impactful content for external audiences, including practitioners, policy and decision makers.

·Ensure all outputs are survivor‑centred, values‑aligned and evidence‑led

·Develop our brand to reflect our approach to equity, equality, diversity and inclusion and in line with our values - human, rigorous, brave and inclusive.

·Oversee production of communications, marketing and policy materials that help to amplify our Whole Picture strategy and our related priorities.

3. Communications and Media Leadership

·Lead SafeLives’ overall communications strategy and activity.

·Oversee media relations, with strong focus on clear messaging and reputational resilience.

·Implement rapid-response and crisis‑comms protocols with clear escalation to Directors.

·Lead the development and management of our website, digital channels and content strategy.

·Ensure SafeLives is timely, authoritative and survivor‑centred in its external interventions.

4. Marketing and Audience Engagement

·Lead marketing strategy to support:

·Statutory and voluntary income generation

·Training uptake

·Consultancy and practice development

·Fundraising and supporter engagement

·Strengthen audience insight, segmentation and targeting.

·Oversee campaigns that bring SafeLives’ strategy and evidence to life and drive measurable action.

·Ensure that communication and marketing resources are used effectively to support business development.

5. Public Affairs and Policy

·Provide strategic alignment between SafeLives’ core messaging and evidence sharing and our influencing work

·Ensure public affairs activities and outputs (briefings, consultations, correspondence) are clear, accurate and consistent with SafeLives’ communications approach.

·Maintain awareness of political and policy developments relevant to SafeLives’ mission, advising Directors on risks and opportunities for influencing, working with colleagues across the organisation to develop policy.

·Senior level engagement will be led by Directors, as needed, with this role and the public affairs team leading stakeholder engagement and supporting preparation, messaging and follow‑up.

6. Planning, Governance and Performance

·Lead forward planning for all communications, marketing and public affairs activity.

·Set realistic, measurable KPIs that support the delivery of our comms and influencing strategy and our income generation.

·Embed continuous improvement processes and ensure compliance with GDPR and data protection.

·Oversee budgets for communications, marketing and public affairs, ensuring value for money and resource prioritisation.

7. Authentic Voice

·Ensure that the voices, experiences and priorities of survivors remain at the heart of all external communications.

·Support colleagues and Pioneers who use lived experience in SafeLives’ work in a trauma‑informed and respectful way.

Person Specification

Experience

·Strategic communications, including influencing, brand/profile raising, media relations and reputation management in complex, high profile environments (E)

·Media relations, including securing high quality coverage and rapid-response experience (E)

·Developing and delivering effective communications and marketing cmapaigns, including support for fundraising and income generation (E)

·Digital communications across owned, earned and paid media (E)

·Experience using data, research and evidence to inform communications, influencing and storytelling (E)

·Understanding of public affairs or policy environments within the social sector (D/E)

·Leadership and people development, ideally across multi-disciplinary teams (E)

·Influencing professional and policy audiences through clear, impactful communications, information and guidance (E)

·Working with people affected by domestic abuse to support storytelling and influence change (D)

Skills

·Confident in providing strategic communications advice aligned with organisational strategy and policy priorities (E)

·Exceptional written, oral and influencing skills, including excellent writing and editing ability (E)

·Strong political and media awareness

·Excellent judgement under pressure, making sound, values‑led decisions at pace (E)

·Ability to turn complex and fast‑moving information into clear messaging for different audiences, particularly professional and policy maker audiences (E)

·Strong issue and risk management in sensitive public contexts (E)

·Excellent digital and social media skills (E)

·Strong analytical skills to design and deliver campaigns (E)

·Numerate, with experience preparing and managing budgets (E)

·Strong planning, prioritisation and ability to meet multiple deadlines (E)

·Able to identify problems early and propose solutions (E)

·Commitment to equity, equality, diversity and inclusion (E)

·Commitment to ending domestic abuse (E)

Competencies

Leadership, organisational and strategic awareness 

·Inspires trust and confidence in others 

·Commitment to SafeLives’ values – Human, Rigorous, Inclusive and Brave - underpins all actions and decisions 

·Remains calm, decisive and collaborative in fast-moving situations, while maintaining message clarity, survivor focus and organisational credibility

·Demonstrates an understanding of how your own role contributes to achieving SafeLives’ goals 

·Is responsive to change which helps achieve goals

·Pursues tasks/goals with energy, drive and need for completion 

Teamwork & collaboration 

·Fosters an inclusive working environment so that others can contribute effectively 

·Supports colleagues in demanding situations, recognises the importance of well-being in self and others, accepts help and support from other team members 

·Listens to the views of others and shows flexibility in working with collective decisions 

People management and decision making 

·Ability to lead and manage effective teams and create an inventive, responsible and generous team culture 

·Strong focus on quality, performance and impact 

·Coaches staff to reach their full potential 

·Makes effective decisions on a timely basis 

·Judgement and problem solving is based on identifying outcomes and victim focus 

Communications and relationship management 

·Communicate with energy and direction 

·Ability to build strong and effective relationships with key internal and external stakeholders 

·Promote and contribute to cross team working 

·Speaks and writes clearly and effectively and in a timely manner, tailoring communication to suit the audience 

·Maintains confidentiality 

Delivering quality 

·Self-starter with the ability to use initiative and judgement to identify problems and propose solutions 

·Excellent organisational skills including the ability to manage multiple projects and meet tight deadlines 

·Takes responsibility for own workload, acts on own initiative, seeks feedback from others, evaluates own performance and then acts upon it 

·Tries out new ideas and ways of working and identifies and shares learning 

Influence 

·Inspires confidence and trust– demonstrating high standards of integrity, honesty and fairness 

·Actively engages the knowledge, ideas and contributions of others 

·Uses appropriate techniques to influence others 

Youth Realities is a small but mighty charity in North London looking for a new female leader to embed the strategy and support our next phase of growth and development. 

Our vision is a world where young people live free from relationship abuse and violence. We believe strongly in prevention, using creativity and forming trusted relationships to engage and empower young people to form positive change in their own lives and wider communities. 

Everything we do is ‘youth-led’ and ‘survivor-centred’ which means we centre the needs and experiences of young people and survivors, providing regular opportunities for them to feedback, co-produce and lead on the delivery, design and development of the charity. 

Our values, embedded in the heart of our work are: youth-led, survivor-centred, safe, equitable and audacious. 

Youth Realities works with young people aged 11 - 25 who have or are at risk of relationship abuse. We offer independent domestic violence advocacy for young females, provide a safe space with a program of dance and creative activities and go into schools delivering workshops on healthy relationships. 

Key Objectives of the job:

• Provide strategic vision and leadership further developing and embedding the organisations strategy 

• Ensure that the charitable purposes of the organisation are followed and that It delivers the charitable benefit set out in Youth Realities’ vision and governing documents

• To take overall responsibility for Youth Realities’ management and administration within the governance and accountability frameworks established by the Board of Trustees

• To secure funding and drive the organisation forward ensuring it is sustainable and able to grow 

London Landmarks Half Marathon Communications & Engagement Officer

The London Landmarks Half Marathon is looking for a creative, highly organised Communications & Engagement Officer to help shape how we connect with participants, communities and partners. It’s an exciting time to join the team as we look ahead to our 10th anniversary in 2027.

This role is ideal for a strong storyteller who enjoys creating clear, compelling content across multiple channels. You’ll turn ideas into high-quality communications, manage multiple workstreams at pace, and ensure everything is accurate, consistent and on brand. You’ll be confident working with stakeholders, managing approvals and keeping projects moving in a fast-paced environment.

Storytelling is central. You’ll bring participant and charity stories to life with authenticity and care, capturing the real impact of mass participation events on individuals and communities.

Working across social media, email and web, you’ll use insight to continually improve communications.

This is a great opportunity for someone collaborative, detail-focused and purpose-driven, who wants to help deliver a high-profile event that raises vital funds for charity.

To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Applications close at 9am on 25 May.

Community Action Redbridge is looking for a dynamic Funding and Development Lead to work alongside VCSE organisations in Redbridge to strengthen their resilience and impact. You will provide tailored one to one support on fundraising, governance, and organisational development, helping organisations to secure and diversify income, embed good practice, and plan for long term sustainability. 

This role sits at the heart of our mission to support a vibrant and thriving VCSE sector. You will build strong relationships with funders and create opportunities for VCSE organisations and funders to connect, fostering trust and mutual understanding, and improving access to funding opportunities. A strong, connected, and sustainable VCSE sector is essential to building resilient communities and driving lasting social change.

In this role, you will design and deliver high quality training courses with a particular focus on fundraising. This includes developing detailed session plans and clear training overviews for communications, consistently applying RARPA (Recognising and Recording Progress and Achievement) to monitor learners progress and outcomes, and gathering and analysing feedback via evaluation forms to continuously improve training quality and relevance. 

You will build and maintain positive, proactive relationships with existing and potential funders, including using data and insight to identify and engage funders who are currently under investing in Redbridge. Organise and facilitate regular Meet the Funder events and other engagement opportunities to connect VCSE organisations with funders, fostering strong relationships and enhancing access to funding opportunities. 

Working collaboratively with funders and statutory partners, you will champion and co design accessible and inclusive funding practices that reflect the needs and priorities of VCSE organisations and the communities they serve.

Please note that this role can be offered on a hybrid basis, with a minimum of two days per week in the office, agreed dependent on candidate’s availability. As an organisation rooted in community, we believe that regular in office presence is important to foster collaboration, connection and team cohesion. 

About Community Action Redbridge  

Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives.  

At the heart of our work is a commitment to social justice and to tackling the root  

causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change.  

We do this by:  

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive.  

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation.  

• Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge. 

For full role details, please refer to the Job Description and Person Specification.
To submit your application, please click the ‘How to apply’ link.
Closing date: 12th May 2026 

Corporate Fundraiser (Maternity Cover - 12 months FTC)
12 Months | Full Time
35 hours per week to include occasional evening and weekend work to suit the business needs of the role
£27,000 - £29,000 per annum, depending on experience
 

We’re looking for an ambitious Corporate Fundraiser to join our friendly team based at our Coventry hospice on a one-year maternity cover contract. If you’re looking for an exciting and rewarding role, this could be the position for you. You’ll be joining the team at an exciting time, having lots of new fundraising opportunities crammed into the next 12 months.

Overview

We’re incredibly proud of our hospices. We provide respite, palliative and end of life care to babies and children from birth to five years old with life limiting or life-threatening illnesses, with our team of specialist nurses offering round-the-clock care and support. We’ve created a safe, caring and fun place, where parents know that their child will receive the best care possible - a home away from home.  In order to continue with our specialist work, we need to ensure the charity continues to raise the funds we need. 
 

About the role

Supporting the delivery of Zoe’s Place overall income generation strategy, by developing a portfolio of corporate supporters at Zoe’s Place Coventry to deliver long term sustainable income growth. 
 

Key Responsibilities:

Account manage corporate relationships 

• Account manage newly established and existing corporate relationships, ensuring that each one is appropriately supported and is reaching its full potential, through charity of the year partnerships, sponsorship, staff fundraising, payroll giving and event participation.
• Work with the Head of Fundraising to ensure corporate fundraising offering is consistent across all relationships.
•  Plan and execute events to steward current supporters.
•  Meet and exceed agreed fundraising targets for corporate supporters at Zoe’s Place Coventry.
• Identify potential new opportunities to grow current partnerships, including identifying potentially useful networks within each partner organisation, developing powerful ideas, pitches and tailored proposals.

Re-engage past Corporate supporters. 

• Undertake research to identify past corporate supporters using our CRM and devise/implement plans to re-engage their support. 
• Plan and execute events to re-engage past supporters.
• Devise new products to re-engage past corporate supporters.

Networking and Representation 

• Represent Zoe’s Place at external corporate functions to promote the work of the Hospice by giving presentations, articulating a clear and compelling case for support.
• Attend networking events such as the Chamber of Commerce as required.

Administration and pipeline 

• Use our fundraising CRM and in line with GDPR to ensure accurate and timely recording of stewardship. 
• Working with an income pipeline, ensure accurate and timely financial forecasting, identifying risk to income and mitigating accordingly. 

Collaborative working

• Work closely with staff across the charity to maximise opportunities to engage with high-value audiences, ensuring accurate sharing of information, such as case studies, is relevant and timely.
• Develop strong working relationships with the wider Coventry marketing, fundraising and Coventry clinical team. 
• Maintain effective communication and collaboration with other members of staff in order to ‘cross-sell’ and maximise fundraising opportunities. 
   

How to apply

To apply, please send a cover letter and current CV stating how your skills align with the job description

Applications close 5pm Friday 15th May 2026
 

PCN Cancer Care Coordinator

Clifton & The Meadows PCN 8, Nottingham (Hybrid)
30–37 hours per week | Permanent

Salary: £26,620 pro rata (pay award pending)
Employer: Self Help UK (in partnership with Clifton & The Meadows Primary Care Network)

About the Role

We are excited to recruit a PCN Cancer Care Coordinator to support people living with cancer across the Clifton and The Meadows Primary Care Network in Nottingham.

This role is central to delivering a holistic, person‑centred cancer care coordination service, supporting patients beyond clinical treatment and ensuring their wider emotional, practical and social needs are met. Working closely with GP practices, Primary Care Network colleagues, and the voluntary and community sector, you will help improve experiences and outcomes for people affected by cancer.

You will work in direct partnership with Self Help UK’s Macmillan Beyond Diagnosis Service, carrying out Cancer Care Reviews and Holistic Needs Assessments (eHNA), developing care and support plans, and helping people to access the right support at the right time.

What You’ll Be Doing

• Supporting people newly diagnosed with cancer through Cancer Care Reviews and eHNAs
• Creating individualised care and support plans based on each person’s needs
• Acting as a single point of access for non‑clinical cancer support
• Referring and signposting patients to appropriate voluntary and community services
• Working closely with GP practices to ensure reviews are recorded on NHS systems
• Supporting work to increase cancer screening uptake, especially within targeted communities
• Building strong relationships across health, social care and the voluntary sector
• Ensuring safeguarding, confidentiality and data protection standards are upheld

You’ll work flexibly across GP practices, community settings, patients’ homes and the Self Help UK office in Nottingham, with some home working available.

About You

You will be someone who is compassionate, organised and confident working with people facing complex and emotive situations. You will bring:

• Experience in a people‑facing role within health, community or voluntary settings
• Experience supporting people with long‑term health conditions or vulnerabilities
• Strong communication, organisation and relationship‑building skills
• Confidence working both independently and as part of a multi‑disciplinary team
• Emotional resilience and a genuinely person‑centred approach

Experience of working with people affected by cancer, delivering holistic needs assessments, social prescribing or working across NHS–voluntary sector partnerships would be an advantage, but is not essential.

A full UK driving licence and access to a car is required for this role.

Why Join Us?

• Be part of an innovative partnership between Primary Care and the voluntary sector
• Make a real difference to people’s lives at a critical time
• Access training, supervision and ongoing professional development
• Join an organisation committed to equality, inclusion and compassionate care

Closing Date: 17th May 2026

Interviews likely to take place w/c 22nd May

Senior Health Advisor

Contract type: 14 months fixed-term contract, Full-time

Location: The role can be based in London, United Kingdom or one of the following countries, subject to right to work eligibility in the respective countries.

Ghana, Liberia, Mali, Tanzania, Uganda, Rwanda, Zambia, Mozambique, Malawi, Nepal, Pakistan

For the UK location, we have hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For all country programme locations, we offer a competitive salary package aligned with the local market and candidate experience.

• For all country programme locations, we offer a competitive salary package
• For UK location: £52,468 per year with excellent benefits*

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

WASH Technical Effectiveness is part of the Programme Support & Knowledge team (PSK), a key unit of the WaterAid UK International Programmes Department (IPD) operating in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world’s poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange. The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks.

About the role

As our Health Senior Advisor, you will provide and coordinate targeted technical support to WaterAid WASH and health programming and work closely with Country Programmes and partners, regional and global teams to drive sustainable change.

In this role, you will:

• Provide in-depth strategic and technical advisory support on WASH and health integration, WASH in health care facilities, health systems and programming, public health, environmental health, and/or other inter-related topics such as nutrition, cholera, neglected tropical diseases, maternal and child health, infection prevention and control, for high quality WASH programming in both urban and rural, low-income settings, including households, schools, health care facilities and/or other relevant public places, incorporating WaterAid’s and the sector’s leading practices, innovations and methods.
• Provide high quality, detailed technical analysis and advisory support to project design, inception, implementation, troubleshooting, monitoring, and/or assessments.
• Co-lead capturing of organisational programme knowledge and experience on health-related topics.
• Support country, regional and global colleagues to develop a consistent understanding and application of health-related technical considerations into WaterAid's core programme work, and in applying relevant guidance, standards and considerations to their specific context.
• Support fundraising, external engagement, and communications
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Strong technical experience in WASH and health integration, WASH in health care facilities, health systems and programming, public health, environmental health, and/or other inter-related topics such as nutrition, cholera, neglected tropical diseases, maternal and child health, infection prevention and control, across different settings, demonstrated through a progressive career record.
• A relevant post-Graduate degree or equivalent work experience.
• Strong experience in offering technical assistance, consulting, and/or advisory services to empower and to develop capacities.
• Ability to handle highly specialised, unusual, and challenging technical assignments, resolve complex issues in practical and imaginative ways.
• Strong writing ability in English. Experienced in producing practical knowledge products targeting needs of diverse audiences.
• Organised and efficient. Demonstrated ability to drive tasks forward to completion in a timely manner while maintaining high quality.
• Solid IT skills, particularly with core Microsoft Office software.
• Ability to travel internationally up to 30%.

Although not essential, we’d prefer you to have:

• Relevant technical experience in systems strengthening, sustainable development, water, sanitation, hygiene, behaviour change, gender, inclusion, environment and/or other WASH-related topics.
• Working knowledge in Portuguese

Closing date: Applications close 12:00 PM UK time on 19 May 2026. Interviews are expected to take place week commencing 26 May 2026.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

In your cover letter, please briefly summarise the skills you bring to this role, the reason you are passionate about applying for this role and explain your experience (with specific examples where possible) in providing WASH and health technical support and working on integrated WASH into public health programmes in Africa and/or South Asia.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process (or you may choose to insert your specific country’s benefits here)

Our Global Commitment:

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Multiple Disadvantage Refuge Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service 

The Multiple Disadvantage role is aimed at providing specialist support services to women living in refuge with multiple needs, who have experienced domestic, or sexual violence and who have mental illness or use substances problematically. You will liaise with partner agencies ensuring services delivered are of the highest standard in line with the organisation aims and objectives.

About the Role 

You'll be working with women in refuge across two London boroughs if applying for the 37.5hrs creating tailored support plans to address their immediate practical and emotional needs. This includes conducting risk assessments and safety plans, helping with benefits and budgeting, and exploring pathways for resettlement. You'll also promote social inclusion, encourage independence, and help women build resilience. Ultimately, you'll be creating a support network and enabling engagement with other services.

About You 

You have hands-on experience in specialist support services, working directly with women and families facing multiple challenges. Your case work has focused on offering proactive and emotional support to women recovering from domestic abuse. You are adept at collaborating with various agencies, always approaching these partnerships with a professional and proactive attitude.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Mind in Croydon is seeking a motivated, empathetic and person-centred Mental Health Personal Independence Co-ordinator (MHPIC) to support adults experiencing mental health challenges to live independently and access the resources and services they need within their local communities. The MHPIC will work as part of a multi-disciplinary team (MDT) within the Integrated Neighbourhood Team (INT) framework. You will provide one-to-one support to individuals, helping them develop Personal Recovery Plans and Action Plans using Open Dialogue approaches, navigate local services, and build confidence and autonomy. The role involves community-based support, home visits, and liaison with carers, families, and a range of health, council, and voluntary sector professionals. You will act as a named keyworker, supporting individuals over a defined period to achieve their recovery goals and improve their mental health and wellbeing.

If you are committed to recovery-focused, person-centred care and want to make a tangible difference in the lives of people in Croydon, we would welcome your application.

Salary: £30,117 per annum

Terms: Fixed term until 31st July 2027 (with potential to extend)

Hours Full time, 36 hours a week (including occasional evening and weekend work as required)

Reports to: Mental Health Personal Independence Co-ordinator Manager

Based at: Mind in Croydon Fairfield House  
10 Altyre Road, East Croydon, CR0 5LA
Flexible working with regular presence across our premises and community sites across the borough of Croydon.

You will provide appropriate emotional and practical 1-to-1 support to (those who identify as) women and non-binary people involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. This role will specifically focus on those who are experiencing DV, support will include addressing housing needs. You will be enabling people to access support and navigate services, You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty.