Programme communications lead jobs

We're looking for a kind, compassionate and resilient Team Leader to join Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.

£33,131.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
• Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
• Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
• Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
• Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
• Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
• Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations

About you:

• Enjoys social interaction and the company of others, networks in local business community
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• Educated to degree level or equivalent

Desirable:

• Other relevant professional memberships and/or specialist qualifications are desirable

About us

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

There when it matters

Sue Ryder is looking for a Digital Fundraising Manager to lead the planning and delivery of innovative digital fundraising activities that grow our supporter base and maximise income.

In this new role, you will develop and optimise multichannel fundraising campaigns across digital platforms while embedding a culture of test, learn and continuous optimisation. Working extensively with colleagues in both our fundraising and digital teams, you will ensure digital channels effectively engage supporters and drive donations.
You will also play a key role in developing a data-led approach to supporter engagement, helping shape how audiences are identified, nurtured and converted into long-term supporters as you collaborate with our data and marketing teams.

Reporting to the Head of Digital, this is an exciting opportunity for an experienced digital fundraising professional to make a measurable impact across campaigns that reach and inspire supporters.

About you:

• Strong communication, relationship, negotiating and influencing skills.
• Experience working with CMS (Wagtail preferable) and a good understanding of donations platforms (iRaiser and Access preferable).
• Knowledge of budgets and experience in reporting financial/KPI performance against targets
• Proven research and analytical skills, with the ability to manipulate data and present data in both statistical and written formats.
• Experience of managing and working with agencies setting up and monitoring SLA’s and experience in staff management duties.
• Ability to assess skill needs and train colleagues in digital fundraising best practice

Essential Criteria

• Project and stakeholder management. Experience in managing parallel workstreams, multiple priorities, and complex stakeholder relationships
• Demonstrable experience of developing digital fundraising strategies and implementation plans to meet targets and KPIs in a role with substantial responsibility for driving supporter growth using a variety of digital channels.
• A proven track record of planning and delivering multichannel digital fundraising campaigns within the charity or not-for-profit sector, including but not limited, to activity across paid social media (Meta, TikTok), email, PPC, display and emerging channels. Experience using GA4 and Google Tag Manager, as well as other native platform analytical tools for tracking, reporting and assisting optimisation.
• Proven knowledge and use of digital marketing tools, including email marketing and automation platforms (DotDigital would be advantageous).
• Demonstratable experience of developing paid social media campaign tracking and an understanding of the changing landscape in social media i.e. current Meta restrictions

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Closing date: 12th May
Interviews: TBC

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thriveThere when it matters

 

Contract Type: Fixed Term until 31/03/2030

Interviews: Tuesday 19th of May (online), Assessment centre in our Birmingham office - Wednesday 27th of May

As Head of Delivery for the West Midlands, you will lead and inspire teams across a richly diverse region, turning ambitious strategies into high-quality, life‑changing outcomes. Working across varied communities and geographies, you will shape and deliver complex delivery plans that respond to local need while aligning with national priorities.

You will combine strong data insight with deep listening, analysing demographic information, understanding regional cultural contexts, and partnering closely with local teams to design delivery that truly resonates. Your creativity and strategic thinking will ensure services are impactful, inclusive and rooted in the realities of each place.

This is a highly influential leadership role for someone who thrives in complexity, values collaboration, and is motivated by making a tangible difference. You’ll empower teams, drive continuous improvement and play a central role in delivering meaningful impact for young people across the West Midlands.

We're committed to Equality, Diversity and Inclusion and want our leadership to reflect the communities we serve. We welcome people who bring different perspectives and experiences and particularly encourage applications from those underrepresented in our organisation and sector, including candidates from Black, Asian and Minority Ethnic backgrounds.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Heads of Delivery? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Delivery! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

We are looking for a Policy Public Affairs Manager for a fixed term contract unitl April 2027. You will build relationships with key stakeholders in government, parliament, the police and across safeguarding agencies, finding ways to engage and motivate policy makers.

The role is based in South West London, Hybrid working and the charity are happy to talk about flexible working such as part-time working or flexible working hours.

The Charity
You would be joining a welcoming team at a passionate social welfare charity dedicated to helping people in very difficult
circumstances, from family support and counselling, to a free helpline and specialist services.

Benefits include
28 days annual leave per annum/pro rata plus bank holidays
Company pension contribution - Employees contribution 3% salary (net 2.4%) / Employers contribution
5% salary
Employee Assistance Programme
Generous family friendly benefits including

The role
Directly influence the development of national and local policy and guidance, including through written communication such as consultation responses or briefings, and through inputs at meetings and events.
Lead and support evidence gathering including APPG Inquiries (This may include direct engagement with people with
lived experience).
Plan and oversee campaigns, events and other activities to inform key policy makers and practitioners, and to drive improvements in guidance and practice including in policing and social care.
Represent the charity at external events and meetings including Advisory Groups.
Proactively create opportunities to engage and influence politicians and policy makers on the charitys briefings, research and campaigns, including at events and meetings.

The candidate
Previous experience of working in a policy or public affairs role.
Experience of successfully influencing change at a local and/or national level.
Experience of building and maintaining relationships with politicians and other policymakers, including quickly building rapport and establishing trust.
Experience in coordinating and leading events and meetings with influential stakeholders.
An understanding of political systems across the UK and how to influence policy within those systems.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Job title: Training Manager

Organisation: Immigration Law Practitioners’ Association (ILPA)

Location:  Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.

Deadline: 11:59pm on Sunday, 17th May 2026

Interviews: Weeks commencing 25th May or 1st June 

Salary: £33,000-£35,000 with scope to offer a higher salary depending on experience. 

About the role:

ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. We deliver over 60 courses and conferences a year to an average of 2,000 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants. 

The Training Manager will not directly teach any training content but will run this programme end to end, ensuring all trainings and events are delivered professionally, to a high standard. This is a hands-on role that requires strong organisational skills, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training. 

Key Responsibilities 

Programme planning and development 

• Build and manage the annual and quarterly training schedule with a balance of advanced and introductory content across immigration, asylum and nationality law 

• Facilitate and support the Training Advisory Board to identify priorities and emerging issues 

• Respond to changes in immigration law with short notice trainings where appropriate

Tutor and content management 

• Contact, contract and manage ILPA’s panel of external tutors 

• Work closely with tutors on the overall planning and delivery, providing admin support in the production of accurate, up-to-date course materials 

Event delivery 

• Set up all events on Eventbrite, including pricing, discounts, communications and refunds 

• Host online events and support hybrid delivery of trainings and conferences when required, troubleshooting technical issues on the day 

Income, reporting and evaluation 

• Monitor and report on bookings, attendance, cancellations and income 

• Monitor participant satisfaction and take action where improvements are needed 

Marketing and engagement 

• Market events through ILPA’s weekly all-member update and other communication channels to reach beyond our membership 

• Respond to participant queries and ensure excellent customer experience 

Systems and administration 

• Maintain accurate records, contracts, schedules and evaluation data 

• Ensure compliance with GDPR and internal policies 

Person Specification 

Essential 

• Experience managing training or professional development programmes 

• Strong organisational skills and confidence managing a busy schedule 

• Clear communication skills and ability to work with senior practitioners 

• Strong digital skills including ticket management, online event and CRM platforms 

•Strong numerical skills and experience using Excel 

•Ability and confidence to host or facilitate online trainings and events 

• Ability to work independently in a small charity team 

• Ability to handle competing deadlines and resolve issues efficiently 

Desirable 

• Knowledge of immigration, asylum or nationality law 

• Experience in a charity, membership body or legal-sector environment 

• Experience commissioning or managing external tutors or contributors 

•Experience of using Salesforce, Eventbrite, Quickbooks, MS Teams 

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.

Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.

The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.

The objectives of ILPA are:

• To promote the advising and representation of immigrants;

• To provide information to members and others on domestic and European immigration, asylum and nationality law; and

• To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.

We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.

About the ILPA Team 

You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place. 

Purpose of the post:

As part of our Business Directorate, this role will lead a first-class comprehensive support function that underpins all areas of the charity:

·The post holder will be someone who is organised, efficient and adaptable who can manage time effectively in a very busy role, juggling multiple responsibilities and keeping large volumes of information at their fingertips, who prioritises the needs of The Reading Agency at all times, appreciates an informal but professional work environment and enjoys supporting a busy team working in an agile environment.

·You will be a core member of the Business Directorate supporting the Head of Finance and Operations to ensure that the organisation functions efficiently, effectively and sustainably.

Key responsibilities:

·Co-ordinate support across the organisation, working with the leadership team, core business and programme teams to coordinate meetings, create visual content and resources, design artwork, support day-to-day communications.

·To manage logistics and delivery of in-person events in liaison with Marcomms and programme teams (e.g. World Book Night, Summer Reading Challenge launches), and coordinating internal events (e.g. Staff days, Board meetings). 

·Managing The Reading Agency online shop processes and being a key point of contact for print and design suppliers, and ensuring high quality customer service for partners and customers in contact with the charity.

·Line management of the Business Support Administrator.

·Managing the office facilities and equipment, and homeworking requirements to ensure staff can carry out their work effectively, and act as the key day-to-day liaison between The Reading Agency and Society of Authors, working with the Head of Finance and Operations.

·Staff Health and Safety Lead: Monitoring health and safety, undertaking desk assessments and providing health and safety guidance to all staff and associates.

·Carrying out other projects or duties as may be requested by The Reading Agency management where capacity allows.

Key contacts:

·The Leadership Team

·Other members of the wider Business Directorate Team (HR, Finance, Systems)

·Programme Managers and their teams

·MarComms

·Other colleagues across the organisation, external stakeholders and partners

Skills/Knowledge:

·Excellent working knowledge of Microsoft Office and other applications, including Outlook, Word, PowerPoint, Excel, Teams and Zoom

·Ability to work with and understand databases and customer relationship management systems like Salesforce

·Strong organisational skills and demonstrable ability to prioritise and work to deadlines in a fast-paced environment

·Strong relationship building skills, with the ability to achieve positive shared outcomes

·Strong written and verbal communication skills

·Excellent people management skills

Experience:

·Ability to come up with creative solutions and ideas

·Ability to remain calm and work effectively under pressure, adapting and reprioritising as necessary for changing circumstances

·Able to work successfully as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom

Location:

• Charlestown Youth Centre [x1 position] - Southdown Cres, Manchester M9 7DQ
• Partington Youth Centre [x1 position] - 118 Moss Ln, Partington, Manchester M31 4FA
• Norbrook Youth Centre [x1 position] - Bordley Walk Wythenshawe Manchester M23 0AR

Contract: Permanent, Part-Time

Hours: 17.5 hours per week, worked flexibly to meet the needs-led nature of the programme. The role is primarily evenings typically across 3–4 days, with occasional weekend work.

Salay/Grade: Grades 4–5 FTE £26,403 - £32,061, pro-rata. Actual £12,453 - £15,122, dependent on qualifications and experience, for 17.5 hours/week plus 5% employer pension. 

Annual Leave: 25 days plus Bank Holidays (pro-rata)

Join Greater Manchester Youth Federation (GMYF)—a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide.

Key Responsibilities

• Develop positive relationships with 8–16-year-olds using a young person-centred approach
• Plan and deliver engaging centre-based and outreach sessions
• Requirement to attend overnight residentials throughout the year (during the week and/or weekends)
• Support Outdoor Education, DofE, and adventure programmes
• Champion youth voice, leadership, and social action
• Monitor progress and ensure a safe, inclusive environment

While the post includes both youth and play sessions, we are particularly keen to attract applicants with youth work experience to strengthen this area within the team.

About You

•  Experience working with young people
• Commitment to inclusive, relationship-based youth work
• Reliable, approachable and able to work well as part of a team

Why Join GMYF?

• Make a real difference to young people
• Access high-quality training, CPD and development opportunities
• Work in a supportive, values-led organisation

Person Specification

Essential

• Experience of working with young people, demonstrating a young person-centered approach
• Good understanding of safeguarding and risk management
• Able to build and maintain positive relationships with young people
• Experience planning and delivering activities, projects and individual interventions on issues relating to young people’s health and wellbeing
• Good organisational and communication skills, including working with partner agencies
• Experience of record keeping and data capture using MIS systems including recording young people concerns
• Understand and implement policies and procedures, including completing risk assessments
• Implement innovative approaches and creative ways of engaging young people
• Strong team working skills and professionalism at all times

Desirable

• Youth Work Qualification L3 or above
• L2 safeguarding qualification or willingness to obtain in first 3 months
• Experience working creatively
• Experience of youth participation and using skills to capture the voice and views of young people
• Experience working 1 to 1 with young people and in small groups
• Ability to utilise technology and IT packages to develop projects with young people
• Driving license/access to car and/or willing to train to drive minibuses
• Experience of leading social action projects with young people
•  First Aid & Fire Marshal certificates or willing to obtain in first 3 months

Other Requirements

GMYF is committed to safeguarding and promoting the welfare of children and young people; the applicant will be subject to safer recruitment checks including enhanced DBS.

GMYF is an equal opportunities employer and we welcome applicants from all backgrounds.

This is a UK-based post, and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering letter. 

Please let us know if you need us to make any adjustments during the application or recruitment process and we’ll be happy to support you.

Closing date for applications: Tuesday, 12th May, 12noon.

Interview date:  This role includes a two-stage interview process.  Candidates must be available to attend both stages.

• Stage 1 – Panel interview on Monday, 18th May 2026
• Stage 2 – Young people engagement session on Wednesday, 20th May 2026

Start Date: As soon as possible, subject to the completion of pre‑employment checks, including DBS and onboarding

Salary: £41,700 - £49,000 pa (Mulberry PayScale, Grade Foxglove)

Hours: Full time (37.5 hours/week)

Contract: Permanent

We are seeking a highly motivated and experienced Facilities Manager to lead and oversee the housekeeping, laundry, portering, gardening, catering, and maintenance teams at Royal Trinity Hospice. This role involves ensuring a safe, compliant, and compassionate environment for patients, staff, tenants, and visitors by maintaining high standards of facilities management.

Overall purpose of the role

• Lead and deliver an effective housekeeping operation ensuring systems and processes are efficient and aligned with organisational goals.
• Deputise for the Head of Facilities when needed to
• Support the delivery of the annual health & safety audits, working collaboratively with consultants and staff to achieve high standards of safety at the hospice.
• Ensure all estates infrastructure work efficiently and effectively, meet the required Trinity standards and fulfil all statutory and regulatory obligations
• In conjunction with Health and Safety Consultants, to ensure the internal and external environment is safe and that all relevant risk management activities (including incident management system) are completed to required standards
• Support the procurement of facilities management service contracts including all planned, preventative maintenance (PPM) requirements ensuring excellent supplier relationship management to hold contractors to account
• Manage and develop ten staff members in the housekeeping department.

 Skills and experience required 

• Vocational qualifications in Facilities Management or Health and Safety (minimum IOSHH or NEBOSH General Certificate, IWFM Diploma, or equivalent).
• A minimum of three years experience in facilities, building services, and health & safety management.
• Proven experience managing multidisciplinary teams, ideally within a healthcare setting.
• Previous responsibility for fire safety, risk assessments, policies, and audits within a healthcare environment (preferred),
• Comprehensive understanding of health and safety standards, infection control protocols, facilities contracts and budget management. Must stay up to date with current legislation.
• Proficiency in MS Office 365.
• Strong analytical skills for managing records, compliance reports, and resource allocation.
• Knowledge of Healthcare National Cleaning Standards.
• Waste Management qualifications.
• Familiarity with CQC standards for Estates and Facilities Services.
• Understanding of NHS Litigation Authority Standards for Facilities Infrastructure Services. 

Benefits

• We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
• Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
• A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight test for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

We encourage and welcome applications from people of all backgrounds.

How to apply

If you have the skills and experience we are looking for, please complete the online application below.

For an informal chat or visit, please contact Elizabeth Ademolake, Head of Facilities

Closing Date: 27 May 2026

Interview Date: TBC

Please note, if sufficient applications are received, we may close this advert early.

Hybrid / High Wycombe (a minimum of one day per week on site)

Band 4: £36,000 – £38,000 + £312 working-from-home allowance

Embrace’s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.

Cluster Purpose:

The Fundraising & Communications cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.

Role Purpose:

As Retention & Development Manager, you’ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.

What success looks like:

• Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
• Lower churn: reduced lapse rates for cash and regular givers.
• Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
• Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.

Key Responsibilities

Supporter Experience & Journeys:

• Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
• Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
• Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
• Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.

Segmentation, Testing & Insight:

• Track Regular Giving – net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
• Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
• Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions.
• Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention.

Mid‑Value & Legacy Development:

• Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
• Develop and test legacy propositions and routes to market to grow enquiries and pledges.

Acquisition & Cross‑Sell:

• Project manage individual giving product development and testing; identify new audiences and routes to market.
• Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.

Cross-Team Collaboration:

• Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
• Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
• Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards.
• Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.

Organisation-Wide Contribution:

• Model Embrace’s values of trust, respect, integrity, and compassion.
• Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
• Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.

KPIs you will own:

• Retention / churn: 12‑month retention (one off & RG), lapse rate, save‑rate on failed payments. – Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. – Experience & quality: thank you – SLA, complaint rate – Data & compliance: growth in contactable base; preference completeness; data hygiene.

3/6/12‑month milestones:

• 3 months: Retention dashboard live; thank‑you refresh delivered; welcome → second‑gift test launched; RG plan drafted.
• 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments.
• 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth.

Person specification

Qualifications, Experience & Knowledge:

• Educated to degree standard or equivalent (E.g. practical experience within fundraising).
• Member of Chartered Institute of Fundraising.
• Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
• Hands‑on journey design and automation.
• Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
• Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
• Practical project management; calm under pressure; collaborative and solutions focused.
• Working knowledge of GDPR/PECR and best practice supporter care.
• Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice.

Personal qualities:

• Donor first mindset, inclusive and empathetic.
• Curious, evidence driven, and comfortable iterating.
• High integrity, discretion and good judgment.

Tools & systems:

• CRM Dashboards & analysis.
• Payments: Direct Debit management, card‑updater/failed‑payment recovery.
• Microsoft 365 (Teams, SharePoint, Planner), project boards.

Personal Attributes:

• Highly motivated and results driven.
• Demonstrates integrity, trust, and respect in all interactions.
• Ability to work under pressure and manage competing priorities.
• Passionate about the work of Embrace, with the ability to enthuse and engage others.
• A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.

Role requirements

Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace’s mission with the Christian faith and character.

Company Overview

As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need – for refuge, a home, for health care, for education, for justice and human rights – we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region.

For more information and to apply, please visit our careers portal.

Closing date: 5.00pm on Tuesday, 12th May 2026.

Pay: £33,000.00 per year

Job description:

Position: Volunteer Team Leader

Location: Remote in South West

Full-time Salary: £33,000 + car

Job Title- Volunteer Team Leader

Department- Regional Hub

Reports to- Head of Change

Grade- Team Leader

Job Purpose

To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.

Key accountabilities

• To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
• To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
• To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
• To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
• To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.

Dimensions

No. of direct reports

0

Total staff overseen

0

Internal contacts

Volunteer Team, Events Team, Sports Development Team, Communications Team

External contacts

Regional and Area Officers, Communications Officers, Event volunteers

1

Person Specification

Personal

effectiveness

Essential

Desirable

Ability to manage and organise time and workload effectively.

Resilient and flexible with the ability to work under pressure

Ability to build and manage strong working relationships.

Able to work independently and as part of a team.

Personal drive and enthusiasm with a positive attitude and a desire to succeed.

.

Committed to continuous improvement

Skills,

experience & qualifications

Essential

Desirable

• Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevent qualification.
• Intermediate to advanced level of MS work and Excel
• Ability to communicate both through written and verbal
• Full UK driving license as travel will be required for this role
• A relevant degree or professional qualification in volunteer management

is not essential but may be advantageous.

• A working knoweldge of CRM and digital Event Management Systems
• Experience with building and working with high performing teams

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company car
• Company pension
• Cycle to work scheme

Experience:

• Volunteer Management: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: Remote

About us

Our mission is to make life better for carers. Across the UK today, 5.8 million people are carers, supporting a loved one who is older, disabled or seriously ill. We provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services. 

About the role

This is an exciting new post; with oversight of Carers Wales information and advice service, training and learning offer, and Employers for Carers support.  Find out more about Employers for Carers Wales on our website. 

As part of a small and busy team, the post holder will be required from time to time to support with delivery of these services, as well as playing a key role in their strategic development.

About you

We are looking for someone with a background in service delivery; with experience of providing information and advice, and designing and delivering training and learning. 

The ideal post holder will be equally comfortable planning strategically and rolling up their sleeves to deliver. This means we need someone who is a great communicator with excellent leadership skills who can also turn their hand to managing budgets and client accounts, helping us to plan the future development of our services offer.  

You’ll be fluent in Welsh including in written correspondence with a solid understanding of carers and the issues and challenges they face. 

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion.  We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.

We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme.  You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.

The closing date for applications is Friday 15 May 2026 at 5pm.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

Visitor Experience Manager

Location: Painswick, Gloucestershire (GL6 6TH)

Hours: 32hrs per week (over 4 days)

Salary: £32,905.60 FTE, equating to £26,324.48 pro-rata Are you a creative and people-focused leader who can turn a great visit into an unforgettable one?

The location

Set in the heart of the Cotswolds, Painswick Rococo Garden is the last surviving Rococo garden in England. Designed in the 1740s as a place to entertain and relax, it remains a place of beauty, surprise and escape. Today, the garden is an independent charity, which offers a unique blend of heritage, horticulture and wildlife, making it a truly special place to work and visit.

Role summary

We have an exciting opportunity for a Visitor Experience Manager to help make every visit to Painswick Rococo Garden warm, inspiring and memorable.

You’ll be an integral part of bringing our beautiful and quirky 18th-century garden to life by leading our programme of events and family trails, interpretation, customer service and presentation standards.

Passionate and enthusiastic, you will deliver a high-quality visitor experience that make visitors feel more connected to the garden.

With a strong commercial and community focus, you’ll grow audiences and income through well-planned, profitable activity and new offers, while supporting safe, compliant day-to-day operations (including duty management and safeguarding responsibilities).

You’ll manage, motivate and develop the visitor experience team, and will lead the volunteer journey, ensuring the volunteer experience is varied, productive and rewarding for all involved.

You’ll champion excellent customer service, so every visitor feels welcome and enjoys a great day out.

Please note: the role includes regular duty management on a rota basis, including weekends, bank holidays and evenings. About you If you’re a people-focused leader with experience in heritage visitor operations and delivering engaging events and interpretation, we’d love to hear from you.

• Hands-on experience of delivering interpretation, events and visitor operations in a heritage/visitor attraction setting.

• Experience of establishing and leading a culture of exceptional customer service.

• Experience of running high-quality, profitable events.

• Team management and leadership skills including coaching, development, motivation, and communication.

• Excellent people and influencing skills, with the ability to build great relationships and work collaboratively, proactively and effectively to achieve the charity’s goals.

• Good understanding of different visitor audiences and the ability to draw on / develop audience insight.

• Excellent organisational and communication skills: able to prioritise, work to tight timescales, and communicate clearly with a wide range of people.

• Understand responsibilities in terms of health and safety, security and data protection in a visitor operations setting and how to manage and minimise risk.

• Ability to manage budgets effectively to maximise income. Demonstrates a responsible attitude to available resources.

• Great IT skills including with Microsoft Office.

• First aid qualification (or willingness to learn).

What we offer

As well as working in a beautiful setting, we offer discretionary benefits including 8% employer pension contribution, free admission, 20% discount in the café and shop, simple lunch, and training and learning opportunities. How to apply Send your CV and covering letter explaining why you’re interested and how you meet the requirements. 

Location: National Support Centre, London SE1

Contract: Full time, permanent

Salary: £40k

Closing Date: 1st May 2026

Marine Society have an exciting new role! Help us deliver and expand our core bursary and welfare services and support the needs of seafarers. You will manage our highly renowned Slater scholarship fund and other training bursaries, together with the Coming Ashore mentoring programme and careers advice and guidance resources.

You’ll be expected to have a good understanding of seafaring training and certification requirements and have experience of working in the not-for-profit sector. A background working in the maritime sector is helpful but not essential.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Bursary and Welfare Manager to join our team.

About the role

This new role is to manage the bursary and welfare services of Marine Society. This requires an in depth understanding of seafarer’s needs and the training and certification they require to progress in their careers, both at sea and ashore. The manager will also oversee wider aspects of careers information and guidance and assisting with fundraising activity

Responsibilities

· Assess and process all bursary applications, including Slater Scholarships, Worcester, Hanway and Green Skills bursaries against clearly defined eligibility criteria

· Authorise the award of financial bursaries and approve beneficiary claims and expenses

· Maximise the use bursary funding and ensure successful outcomes for beneficiaries

· Identify new bursary funding opportunities and devise bids in collaboration with the fundraising team

· Manage the bursary and Coming Ashore programme restricted funds. Monitor and report on expenditure and activity

· Manage the operation of the Coming Ashore mentoring programme and ensure its sustainability

· Produce statistical reports and analysis pertaining to bursaries and welfare services for internal and external stakeholders.

· Put in place and maintain online and physical resources that provide seafarers with information, advice and guidance and supports maritime career development.

· To lead the annual Matrix accreditation process

· Work with the Digital Marketing Coordinator to ensure the effective marketing of bursary and welfare provision through a range of media and ensure the website remains up to date and relevant to seafarer needs.

· Represent Marine Society on external committees and forums that relate to welfare, including Merchant Navy Welfare Board and Nautilus Slater Management Committee

Requirements

• Educated to degree level or equivalent professional qualifications/experience
• In depth knowledge and understanding of the training needs of UK and international seafarers including their welfare and certification routes within the maritime sector both at sea and ashore
• Experience of working as team leader or manager in the not-for-profit sector
• Experience of preparing and presenting reports to management team and funders as required
• Ability to use social media and press effectively to inform and promote seafarer welfare and professional development.

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Head of Anti-Bullying Alliance and Schools Wellbeing Partnership
Contract: Maternity cover. Fixed-term, 10-months (from June 2026)
Work Pattern: Full Time, 35 hours per week (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).
Salary: £65,016 per annum
Location: London Fields, E8. (NCB promotes a hybrid, flexible way of working with 2 days working in the office).

About the Role

This role provides senior leadership for the Anti-Bullying Alliance (ABA) and the Schools Wellbeing Partnership (SWP), two specialist membership groups hosted by the National Children’s Bureau that support schools, organisations and government to improve children and young people’s experiences of bullying, wellbeing and belonging. The post is a 10 month maternity leave cover position, focused on maintaining continuity, stability and impact across established programmes, partnerships and campaigns.

The Anti-Bullying Alliance (ABA) is a UK wide membership network of over 300 organisations working together to prevent bullying and create safer environments for children and young people. It leads national activity such as Anti-Bullying Week and Odd Socks Day, develops evidence informed resources and training, and influences policy and practice at a national level.

The Schools Wellbeing Partnership (SWP) supports schools to embed whole school approaches to wellbeing and belonging through networks, tools and peer learning with school leaders and partners across England.

During the maternity cover period, the postholder will ensure the smooth delivery of core programmes and campaigns, including leadership of Anti-Bullying Week and Odd Socks Day planning, communications and partnerships. They will maintain relationships with members, funders, government, parliamentarians and high profile supporters, sustain policy engagement and external visibility, and support income generation activity already in progress. The role also includes management of the team, oversight of communications activity, and maintaining momentum across existing projects and networks while providing stable and supportive team leadership.

About Us

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 08:00am on Tuesday 5th May 2026 
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.