Programme performance manager jobs in West wickham, greater london

Senior Service Designer  

 
Location: remote. This role can be based at any of Barnardo's national offices. Regular local and national travel will be required. 
 

Help us design services that transform childhoods  

At Barnardo's, we believe every child deserves a safe, happy and hopeful future. For over 150 years, we've been innovating to improve the lives of children, young people and families across the UK. Today, we run more than 800 services and are committed to making them excellent, inclusive and designed with the children, young people and families who use them. 

As a senior member of the Service Design team, you will play a vital role in applying service design methods to deliver measurable improvements in service quality, efficiency, value and outcomes for children, young people and families. 

We are continuing to strengthen how we design and improve services across Barnardo's, working across a complex and evolving portfolio that spans children's services, digital delivery and business development. 

This role offers the opportunity to shape not only individual services, but how service design is used to support decision-making, prioritisation and innovation across the organisation. 

This is a hands-on role as well as a strategic one – you'll be actively designing, prototyping and iterating services as well as shaping direction and decision-making. 

As a Senior Service Designer, you will: 

• Work across a portfolio of projects, balancing priorities and adapting to changing organisational needs 

• Contribute to service development and proposals, working with business development colleagues to shape service models 

• Influence decision-making and prioritisation, using evidence and insight to guide direction 

• Identify opportunities to improve services in ways that deliver better outcomes, greater efficiency and value for money 

• Lead the end-to-end design of services in complex environments, shaping user-centred, evidence-based solutions that respond to organisational priorities, and creating service maps, blueprints, prototypes and other design artefacts to bring ideas to life 

• Test and iterate service concepts in response to feedback and learning, refining solutions to improve outcomes 

• Ensure services are coherent and integrated across online and offline channels 

• Work across functions including business development, digital, finance, operations, research and policy to engage stakeholders and support organisational change 

• Mentor and support colleagues – developing confidence and skills, with the potential to provide line management support to junior designers where appropriate 

• Develop practice and contribute to standards, frameworks and reusable design patterns 

• Share learning internally and externally, contributing to professional communities of practice and helping raise the profile of service design at Barnardo's 

This is a varied, hands-on and project-focused role that allows for autonomy, creativity and real impact. You'll be part of a warm, committed team that shares learning, supports wellbeing, and is united in a clear mission: designing for better outcomes for children and families. 

You'll work with a high degree of autonomy, navigating complexity and ambiguity, delivering tangible improvements to services and contributing to a growing and evolving design practice. 

What We're Looking For 

We're looking for a Senior Service Designer who can: 

• Work autonomously to lead the design of complex services 

• Manage competing priorities effectively across projects, balancing time, focus and trade-offs 

• Influence stakeholders and support organisational change beyond immediate project teams, communicating design decisions and complex ideas clearly to a range of audiences 

• Understand how services operate within wider organisational systems, and use this to inform decision-making and support effective change 

• Confidently use a range of evidence, including user research, service data and performance insights, to inform decisions and guide direction 

• Conduct in-depth user research to generate actionable insights and guide decision-making 

• Create and iterate prototypes and other design artefacts 

• Integrate offline and online service delivery into coherent end-to-end services 

• Design and facilitate collaborative workshops with a range of stakeholders and partners 

• Evaluate and evidence the impact of service design work

Previous experience in children's services, health, education or related public/third sector contexts is desirable – but if you bring transferable skills, we want to hear from you. 

What You'll Get in Return 

• 26 days annual leave (rising with service) plus bank holidays 

• Access to the Barnardo's pension scheme 

• Flexible working and hybrid/remote options 

• Wellbeing initiatives and Employee Assistance Programme 

• Regular supervision and career development opportunities 

• The opportunity to shape how service design is used across a national organisation 

• The chance to work on services that support children, young people and families across the UK.

Inclusion and Belonging 

We are committed to building a diverse workforce. We particularly welcome applications from disabled candidates, LGBTQ+ people, people from racially minoritised communities, and those with care experience. If there's anything we can do to support you through the application process, please let us know. 

 Ready to Apply?

Together, we can change childhoods and change lives.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

Lloyds Bank Foundation 

Strategic Communications Lead 

Starting Salary: £60,139 
Contract: Full-time, 18-month Fixed Term Contract (we are open to conversations about flexibility - so please ask) 
Location: London-based role with expectation of hybrid working from our London office 
 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role supporting the transformation of communications across the Foundation. You will help shape how we engage, inspire and connect with priority audiences, ensuring our messaging is clear, consistent and impactful. 

As Strategic Communications Lead, you will play a central role in evolving how we communicate - strengthening our organisational narrative and supporting a shift towards more proactive engagement with new audiences, including colleagues across Lloyds Banking Group and wider stakeholders. 

This is a hands-on role with strategic influence. You will support the development of communications campaigns, processes and ways of working, while leading the delivery of the Foundation’s new website as a core part of our digital transformation. 

About You 

We are looking for someone with strong experience in strategic communications, campaigns or content-led roles, ideally within a complex organisation. You will bring experience of supporting organisational change through communications, alongside strong digital and project delivery skills. 

You will be confident working across teams, managing external suppliers, and developing clear, engaging messaging for different audiences. 

A commitment to equity, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the Candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. If you are a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria, we will invite you to interview. 

We are committed to building a diverse team that reflects the communities we work with. We actively welcome applications from people under-represented in the charity sector, including Black, Asian and minoritised ethnic communities, disabled people, and those with lived experience of the issues our funded charities address. 

Key Dates 

Closing Date: Midday, Monday 25th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Thursday 4th June 2026 

Second Interview: Tuesday 16th June 2026 

Location - Hybrid (based at home or local community) with regular travel in the South of England

Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.

About Emmaus

Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.

As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.

Together, we are ending homelessness one person at a time.

About the role

The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.

You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.

This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.

Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week. This will initially be Emmaus Norfolk & Waveney, Emmaus Colchester and Emmaus Suffolk, so we are looking for a candidate based in Norwich, Colchester, Ipswich or the surrounding areas. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.

This is a full-time role, Monday to Friday, 37.5 hours a week.

Who are we looking for?

We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.

Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.

This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.

If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer

· Salary: £31,160 per annum,

· Working hours: Full-time 37.5 hours a week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: A 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us our email address is in the application pack.

Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.

The closing date for applications is Tuesday, 26 May 2026.

Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing 8 June 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.

If you would like to arrange an informal discussion about the role, please email us our email address is in the application pack.

Equal Opportunities

Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.

We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.

This role will support the development and delivery of our services and resources for young people born with a cleft lip and/or palate. Working closely with the Engagement & Services team to help us achieve our mission. 

The Youth Engagement Coordinator will sit within the Engagement & Services Team. They will join a friendly and supportive team of seven colleagues who, together, are responsible for the delivery of CLAPA’s adult, family, children and young people and involvement services. The post holder will develop and deliver services for eight- to seventeen-year-olds, which will enable the young cleft community to connect, share experiences and access guidance and emotional support. Shaping what support looks like, creating positive impact and strengthening reach, this new role for CLAPA will make a real difference to the lives of children and young people born with a cleft.

If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.

Based: EJF office in London

Contract: Full-time, permanent

Salary: £38,000-£45,000, dependent on experience

Position overview

​​This is an exciting opportunity to join the team at the Environmental Justice Foundation (EJF): one of the world's leading non-profits working at the intersection of environmental conservation and human rights. We are lean, agile, creative, strategic and most of all results-driven.

This is a varied and fast-paced role for an outstanding Senior Press Officer. The successful applicant will be fluent in English and Spanish, with a proven track record of impactful journalism and/or securing high-level media coverage as part of a press office.

We are looking for someone with a passion for our work and the drive, experience and skills to build our audiences, raise the profile of our campaigns and get our perspectives in front of key decision-makers. This role would suit someone who would look forward every day to placing impactful stories which drive real-world progress for a more sustainable planet.

You will have a demonstrable ability to understand our audiences and develop communications strategies to reach them. You will enjoy meeting and briefing journalists, enthusiastically reaching out to 'sell' our key stories. You will gain significant media coverage for EJF’s messages in key, influential international media outlets such as the Financial Times, New York Times and El País.

The successful candidate will work independently to ensure a steady flow of high-quality press outreach, as well as pitching and writing articles and op-eds to promote our perspectives. You will know which outlets key political decision-makers read, and how to place material with them.

You will be an outstanding writer, and possess superb adaptability and inventiveness to respond to a rapidly changing policy landscape.

This is a challenging but rewarding and dynamic role, providing an opportunity to work at the forefront of critical issues of global environmental justice and unique opportunities for growth and development.

Key responsibilities

• Develop and implement integrated communication plans and campaigns to support EJF’s campaigns around the world

• Ensure impactful and consistent coverage of our campaigns, and the issues they cover, in high-profile ‘gatekeepered’ media outlets

• Prepare press releases and media packs for report launches and external developments, ensuring both proactive and reactive coverage

• Respond swiftly to media enquiries

• Research and actively engage media contacts and outlets, remotely and in person, to increase EJF’s reach, building a database to record and evaluate this outreach

• Work with our communications team around the world to develop coordinated media strategies across geographies and languages

• Evaluate and report on our press performance, making recommendations for ongoing improvement

• Create engaging and impactful content for our various communication channels. This includes writing op-eds and blog articles on core EJF campaign areas

• Uphold the highest standards of scientifically rigorous but engaging writing at all times

• Host press briefings at events with external stakeholders

Essential skills and attributes

• Professional fluency (including excellent writing and editing skills) in English and Spanish

• At least 3 years of experience working in communications, a press office, journalism or similar, with a particular focus on placing stories with, or writing for, high-level traditional media outlets

• Knowledge of media relations, developing communication materials, writing content for different channels and developing social media campaigns

• Experience of and confidence in dealing with journalists from different types of media to ensure effective coverage

• An effective knowledge of the media outlets read by political decision-makers internationally, and how to place articles in them

• Excellent copywriting skills, including under time pressure, and the ability to identify a good story, linking current affairs to EJF campaigns

• An exceptional level of creativity and drive to seek out new opportunities to promote EJF’s work

• Outstanding attention to detail and factual accuracy

• Reliable, determined, self-motivated, resourceful and able to work effectively with a small, dynamic, and international team

• Superb organisational skills, able to work quickly and prioritise efficiently to deliver timely outputs

• A passion for ensuring environmental justice

We offer you:

• Annual leave that increases with length of service

• Home working two days a week. Flexible working arrangements can be considered

• Cycle to work programme

• A highly motivated and open-minded team of committed colleagues, and the opportunity to develop and implement compelling propositions that can deliver campaign and organisational goals

• Great opportunities for your professional growth and personal development in close collaboration with our diverse team across Europe, Africa, Asia and South America

About EJF

The Environmental Justice Foundation (EJF) exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change.

EJF is a global non-profit driven by a powerful belief: that environmental protection and human rights are inseparable. Through courageous field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems, and defending those who risk their lives to safeguard them.

Our campaigns span four deeply interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and journalists. From illegal fishing and forced labour to deforestation, land grabs, and climate displacement, we confront some of the most complex and urgent crises of our time - always with a focus on accountability, equity, and durable solutions.

EJF is an international organisation with a diverse team working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power - and we build pathways to a fairer, more resilient future. Join Us.

Applications

Please apply here.

We are committed to creating a diverse and inclusive environment. If you feel you would be a good fit for this role but are unsure if you meet every single requirement, we strongly encourage you to apply.

Closing date for applications: We will consider incoming applications until 09:00 UK time, 30/05/2026.

Only shortlisted candidates will be contacted. You must hold the legal right to work in the UK for this role.

Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)

Location: The Gaia Centre (Lambeth, London)
Salary: £23,085.69 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent 

Hours: 30 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota. Operating hours of the service 8am- 6pm Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover duty shifts.

We are recruiting for a Duty Independent Gender Violence Advocate (IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support, guidance and advice to survivors across all risk levels and their children.

In this role the Duty IGVA is a part of a busy team. The Duty IGVA will be the first point of contact for survivors who have been referred to the Gaia Centre by other professionals. The Duty IGVA also will be responsible for processing any self-referrals of individuals contacting the service and wishing to access support. The Duty IGVA will be responsible for responding to daily enquiries from partnership agencies, public and impacted individuals over the phone and email.

In some circumstances the Duty IGVA will be contacting survivors directly to assess their level of risk and needs to ensure eligibility. The Duty IGVA will be responsible for carrying out and implementing safety plans and needs assessments. The Duty IGVA will ensure an effective handover of the case to the relevant team for ongoing support.

The Duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. The Duty IGVA will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety. The jobalso  involves working in a fast-paced environment.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 11 June 2026

Interview Date: 19 June 2026