Social care jobs
Team: Brand & Marketing
Location: Remotely in the UK, some travel
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £32,813.57 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate volunteers, employees and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Celebrity & Influencer Relationship Officer:
- The role of Celebrity and Influencer Relationship Officer will support us to deliver our Brand & Marketing 10-year vision which supports the overall organisational goals of enhancing cat welfare and increasing our impact, supporting volunteering to become an exemplary voluntary organisation, deepening our engagement with customers and supporters and enabling vital income generation activity to support financial sustainability.
- Acting as a key contact for all of our celebrities and influencers, this role is responsible for supporting the delivery of our strategy in this channel. The role works cross organisationally to support teams with celebrity and influencer activity to drive awareness of and engagement with different areas of our work and products.
- The role will also support the development of partnerships with digital creators across social and streaming platforms, helping Cats Protection reach younger and more diverse audiences.
About the Brand & Marketing team:
- We sit within the Marketing & Income Generation directorate
- The Brand and Marketing team are responsible for delivering our vision for Cats Protection to be seen as the leading cat charity known for its innovative, effective approach and positive impact on society.
- We currently have a team of 29 employees
What we’re looking for in our Celebrity & Influencer Relationship Officer:
- Have experience working directly with celebrities, influencers, or in talent management within the nonprofit, media, or entertainment sectors.
- Experience of nurturing relationships to drive high impact and maximum value for the organisation and to build lasting and meaningful connections
- Experience of identifying, researching, undertaking due diligence and targeting appropriate influencers and high-profile individuals, publicists and agents, digital creators streamers and gaming communities across platforms such as Twitch, YouTube, TikTok Live and Discord
- Experience of pitching appropriate campaigns and projects to celebrities and influencers to secure their support and to be responsible for producing and distributing online and offline promotional material
- Experience of developing and handling a stewardship programme
- Strong understanding of social media culture, online communities and digital trends
- Knowledge of how to target and develop relevant relationships and how to leverage the fame of celebrities and influencers for the benefit of the organisation
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 25th March 2026
Virtual interview date: 8th April 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Making a better life for cats, because life is better with cats
Salary: £40,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation and Grants come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Permanent. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.
Closing date for applications: 23:59 on Sunday 29 March 2026.
Interview dates: Monday 13 April 2026, interviews will take place online via MS Teams.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information:
Hospice UK is recruiting a Senior Corporate Development Executive to support and grow our commercial partnerships portfolio, working closely with the Corporate Development Manager and Corporate Development Executive.
This role will help to build relationships with over 80 businesses across all industries including healthcare, finance, insurance, digital, sustainability and more, generating more than £420k each year to support Hospice UK’s work.
The role
You will support all aspects of Hospice UK’s commercial partnership activity, helping to build, steward and develop long‑term relationships with corporate partners, who want to collaborate with hospices. This includes working directly with organisations to secure sponsorship, exhibition space and partnership opportunities. Personalised communications will help move businesses from one‑off activity to longer‑term strategic partnerships.
A key part of the role involves conferences and events. You’ll help secure exhibitors and sponsors for our annual National Conference (1,000+ attendees) and our one‑day conferences, supporting activity from launch through to delivery, including marketing materials, pipeline management, proactive sales and administration.
You’ll also support the Hospice UK Jobs Board, an income‑generating platform promoting careers in hospice and end of life care, contributing to sales and marketing activity, managing job postings and supporting performance analysis and development.
About you
You’ll have strong experience in sales (from the third, private or public sector) and be confident building relationships with a wide range of stakeholders, including senior corporate contacts.
You will bring:
- Excellent organisational and time management skills, with the ability to manage multiple priorities
- Well‑developed people skills and the ability to work collaboratively across teams
- A self‑motivated, self‑sufficient approach to managing your workload
- Strong attention to detail and experience managing multi‑workstream projects
You’ll be comfortable conducting market research, assessing opportunities and value propositions, and identifying solutions to keep projects moving. You’ll also bring an approach aligned to our values: collaborative, compassionate, inclusive and innovative.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through movement, physical activity and sport.
Hours: 37 hours per week
Salary: £61,430 - £70,007 p.a. (NJC Spine Points 49 – 55). Salary to be at entry-level except for exceptional circumstances.
Contract: Fixed term to 31 March 2027, with potential extension subject to confirmation of funding.
Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport, and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.
We are seeking to recruit an individual with purpose, passion, and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.
It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.
We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.
This is a full-time role (37 hours per week), but job shares, secondments and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday. Our team works a minimum of two days a week in person, and our core office day is Tuesday. Occasional evening/weekend work may be required.
We have permanent office space at House of Sport in Manchester, and office space with GMCA and NHS GM at Tootal Buildings, Oxford Road, Manchester. We have regular team and co-working days, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and thrive.
Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.
The Recruitment Pack (which includes the Job Summary), Application Form and Equal Opportunities Monitoring Form, are available to download from our website. Please complete your personal statement with close reference to the Our Ideal Candidate section of the Job Summary.
Closing date for applications: Monday 6 April (midnight)
Interview date: Monday 13 April
Greater Manchester Moving is GM’s movement for movement working together to positively change the lives of people across Greater Manchester.



The client requests no contact from agencies or media sales.
Starting Salary: £31,312 - £33,815 (including London weighting)
Location: Romero House, London
Hybrid working with a minimum of 40% of your time in the London head Office
Job Profile
We are looking for an Advocacy Assistant who is keen to contribute to the work of CAFOD’s advocacy work, especially our work in Parliament. You will work closely with the policy and campaigns teams in contributing to bringing about long-term change for the poorest and most marginalised. The post will be responsible for monitoring key issues in Parliament and supporting work with the CAFOD All-Party Parliamentary Group. It provides direct support to the Director of Advocacy and Communications and ensures our advocacy and development education grants programme is well administered. You will be interested in advocacy work and have had some experience in campaigns, policy or parliamentary work, maybe gained in a voluntary capacity. You’ll be very well organised, with an eye for detail and completing tasks on time.
Key Responsibilities
Providing focused and valuable administrative support
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Developing and amending online and offline systems for teams or the Group
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Support the teams on events, activities and projects
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Supporting and Coordinating Supporter mailings
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Collate relevant annual reporting information including the ECOSOC reporting.
Parliamentary Monitoring
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To track Parliamentary activity, statements, questions and circulate these to relevant stakeholders within CAFOD
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To support organising Parliamentary events and APPG meetings
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To work with other NGO’s and coalitions on Parliamentary activity
Grant Processing
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To administer the advocacy and development education grants liaising with prospective and successful grantees as appropriate.
Communications Support
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Act as a first point of contact for any external enquiries, passing on requests to others as appropriate, and ensuring that the Supporter Relations Team have up to date information
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Supporting the campaigns and policy team’s communications, mainly internal, and where appropriate, through CAFOD’s external website, social media tools
Financial Support
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Monitoring expenditures and budgets
Person Specification
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Understanding CAFOD: I understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve
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Managing ourselves: I recognise what needs to be done and take action to deal with it
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Working with others: I help others in the team and across CAFOD to achieve their goals
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Communicating: I actively listen to others; I keep colleagues informed of developments that may affect them
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Managing resources: I am clear about available resources and how they can be best used. I am careful in the use of resources, including other people’s time
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Achieving results: I have a clear sense of priorities. I keep focused on the work to be done.
Job-specific Competencies
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Experience in administration and budgets in an office environment with good knowledge of IT systems
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Good communication skills, written and verbal.
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Understanding of the UK Parliament is helpful but not essential.
CAFOD is a welcoming and supportive place to work and is committed to a safe and inclusive working culture where all are respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
This role is essential in supporting the delivery of Battersea’s commitment to robust compliance with all legal and best practice regulations governing fundraising, animal welfare and grant-making. The post holder will do this by providing support to the Compliance Monitoring Manager, helping to deliver advice, guidance, training, monitoring and reporting to the various internal teams and external agencies.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 1st April 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): 9-10th April 2026
For more information about the role, please download our Recruitment pack from our Careers website.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a dynamic and driven Individual Giving Manager to deliver and grow our newly created donor retention programme. This is a brilliant opportunity for someone who is ready to get hands-on and bring fresh ideas, a test and learn approach and a passion for delivering high-quality fundraising appeals.
You’ll be an experienced IG fundraiser with a strong understanding of how to inspire donors to give. You’ll be a great fit if you are detail-confident and motivated by continuous improvement.
Send your full application by 31st March 2026. First round interviews are expected to take place on 9th April.
We will, however, be reviewing applications on a rolling basis so please do get in touch as soon as you are able to.’
Please include
• Your CV
• Completed diversity monitoring form
• A cover letter explaining how you meet the job spec/description
We regret that we cannot accept any applications without all 3. Please get in touch if you have any questions.
The client requests no contact from agencies or media sales.
The post holder will be responsible for managing their own clinical caseload. This role involves the assessment and delivery of appropriate high-intensity psychological interventions to individuals presenting with common mental health difficulties within an NHS Talking Therapies service.
Applicants must have completed and achieved their professional qualification independently and not via a Talking Therapies funded training route.
The post holder will be expected to attend regular clinical supervision and may take on additional responsibilities to support ongoing service development as required.
The role involves working with people from a wide range of cultural backgrounds and age groups, using interpreters where appropriate. Delivery will take place across community settings (including GP surgeries), psychological treatment centres, and remotely. The post holder will be required to work from the Bexleyheath office for up to three days per week.
We are seeking a committed and enthusiastic clinician who is motivated to contribute to service development and embrace flexible and innovative ways of working. This post offers the opportunity to work alongside professionals from a variety of therapeutic backgrounds as part of an evolving and integrated team. We are committed to promoting a healthy work–life balance and fostering a positive and supportive working environment.
Key Responsibilities
Clinical
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Accept referrals in line with agreed service protocols.
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Conduct assessments and deliver therapy via telephone, video consultation and face-to-face appointments.
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Deliver High Intensity CBT treatment in both individual and group formats (as agreed).
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Assess suitability of referrals in accordance with departmental protocols and refer clients to alternative services where appropriate.
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Formulate, implement and evaluate evidence-based treatment plans.
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Involve family members and carers in treatment where appropriate, communicating formulations sensitively and in accessible language.
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Promote access to psychological therapies within peripheral settings. For example, therapists working in GP surgeries will attend practice meetings, build effective working relationships with primary care teams, and ensure promotional materials are readily available for both professionals and members of the public.
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Liaise with other psychological therapy services to enhance collaborative working and improve service provision for local residents.
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Plan and coordinate appropriate packages of care, communicating effectively with internal and external professionals to support continuity and transfer of care where required.
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Undertake risk assessments, develop risk management plans, and initiate appropriate action when indicated, including referrals to secondary care and safeguarding services.
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Collect and record outcome data using the TALKING THERAPIES IAPTUS system, ensuring accurate documentation of clinical contacts, records, and care pathway progression.
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Ensure care is delivered within the stepped care framework in use within the service.
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Adhere to the service operations manual and relevant policies and procedures.
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Take proactive responsibility for meeting agreed clinical activity targets, including therapy contact hours.
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Contribute to clinical governance processes within your area of practice under the supervision of a Senior Therapist.
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Develop a specialist clinical interest area (e.g. PTSD, OCD, Long-Term Health Conditions, Perinatal Mental Health, Eating Disorders, Social Anxiety). Specialist focus may evolve in line with service needs and continuing professional development.
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Participate in clinical audit activities, including analysing service user feedback and presenting findings verbally and in writing.
Training and Supervision
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Attend regular clinical supervision (individual and/or group) within the service.
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Participate in peer supervision.
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Actively engage in continuing professional development (CPD), including effective use of supervision.
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Attend and complete all required Talking Therapies-approved workshops and training relevant to professional objectives.
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Contribute to peer learning through journal clubs and in-house CPD events.
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Provide supervision to other staff where appropriate, following completion of relevant training and experience.
Professional
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Maintain client confidentiality at all times.
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Liaise effectively with colleagues across Mind in Bexley and other relevant teams.
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Contribute to public and professional education programmes under the supervision of senior clinicians.
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Deliver psychoeducational sessions within a CBT framework to groups of service users under supervision.
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Take responsibility for the clinical governance of your own professional practice.
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Attend supervision, case management, and line management meetings regularly, actively participating in objective setting and performance reviews.
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Comply with organisational policies, procedures and standards.
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Promote and contribute to a positive therapeutic culture within the team and across the wider service.
You may be required to work one evening shift (12pm–8pm) and occasional Saturdays to meet the needs of service users.
Email CV and Cover letter
The client requests no contact from agencies or media sales.
Senior Media Manager (News)
Part Time – 21 hours per week
£43,851 FTE, pro-rated
Woking, Surrey GU21 4LL / Hybrid Working
About the role
We’re excited to be recruiting a Senior Media Manager (News) to help shape WWF-UK’s news agenda and deliver high-impact media coverage that supports our mission. This role leads the delivery of proactive and reactive news strategies, securing high-profile coverage across national, regional and specialist media outlets and ensuring WWF’s voice is clear, credible and influential.
Working closely with colleagues across science, conservation, policy and campaigns, you will guide how WWF shows up in the news cycle, providing strong editorial judgement and ensuring timely, well-messaged responses to a fast-moving external environment. As part of a job share arrangement, you will co-lead the news function and line manage two Media Managers, supporting the team to deliver confident, creative and strategic media relations.
Alongside shaping news strategy, you will oversee the development of high-quality media materials, support spokesperson readiness and work collaboratively with PR, content, social and brand teams to maximise impact. This is a role suited to someone who combines strong leadership with excellent news sense and thrives in a dynamic, high-profile media environment.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
· Significant experience in a fast-paced press office or senior journalism role, with strong examples of generating impactful news coverage
· Excellent editorial judgement, including experience managing proactive stories and reactive or sensitive media issues
· Strong understanding of the UK media landscape, audiences and media formats
· Experience delivering content-led storytelling across a range of platforms
· Proven line management experience, with the ability to coach, support and develop a high-performing team
· Excellent writing skills, with the ability to produce sharp, engaging media materials under pressure
· Strong stakeholder management skills, including confidence influencing senior colleagues and partners
· Ability to manage competing priorities and adapt quickly in a changing news environment
Desirable
· Experience working within a charity, NGO or purpose-driven organisation
· Knowledge of climate, nature or environmental issues
· Experience supporting media training or preparing spokespeople for media engagement
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We're a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
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Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We're looking for a Store Manager to join our team in Surrey Quays.
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .
Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
- Experience working in a customer facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands on, fast-paced environment
- An understanding of budgets and P&L
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Community Fundraiser
Do you want to help shape the future of world-class healthcare and directly improve patients’ lives?
Join a team, where every fundraiser you inspire helps bring life-saving innovations to patients in Cambridge and beyond.
We’re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children’s hospital, your work will help transform the future of patient care.
Position: Community Fundraiser
Location: Cambridge / Hybrid (minimum two days per week in the office)
Salary: £26,000- £28,000 per annum (depending on experience) plus a great benefits package!
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing Date: Tuesday, 7th April 2026. We reserve the right to close this role if a suitable candidate is found.
Why You’ll Love This Role
- Inspire communities, schools, and supporters to fund life-changing care
- Build long-lasting relationships and see the tangible impact of your work
- Shape fundraising campaigns for new world-class hospital projects
- Enjoy autonomy, creativity, and career growth in a nationally recognized charity
About the Job
As a Community Fundraiser, your role is varied, exciting, and incredibly rewarding. You’ll:
- Engage individuals, schools, and community groups to maximise fundraising income
- Support fundraisers in memory, challenge events, and community campaigns
- Help launch major fundraising projects for our new cancer and children’s hospitals
- Ensure supporters feel valued with outstanding stewardship and gratitude
- Track, analyse, and optimise engagement to maximise fundraising impact
You’ll work closely with the Community Fundraising Manager and other colleagues to ensure the programme delivers real results for patients.
About You
With previous experience of working in a similar fundraising role within a charity or not-for-profit organisation, you’re someone who:
- Loves building relationships and inspiring people to support life-changing causes
- Can work independently while thriving in a collaborative team
- Has excellent communication, organisation, and attention to detail
- Is enthusiastic, positive, and empathetic
- Has strong numeracy and is confident using Microsoft Office
For this role a driving licence and access to vehicle is essential.
If you’re ready to inspire communities, raise vital funds, and make a tangible difference for patients, we want to hear from you!
We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity.
In Return
This is an amazing place to work!
You will receive a fantastic benefits package including:
- Pension Scheme with 7% Employer Contribution
- 25 days Annual Leave + Bank Holidays + Your Birthday off
- Group Life Assurance (4x salary)
- Enhanced Maternity and Paternity Pay
- Annual Eye Tests + £65 towards computer-use glasses
- On-site Leisure Centre
- NHS Discount Schemes
- Health Cash Plan
- Employee Assistance Programmes
- Cycle to Work Scheme
Other roles you may have experience in include Fundraising, Fundraiser, Community Fundraiser, Community Fundraising, Fundraising Officer, In Memory, Events Fundraiser, Challenge Events Fundraiser. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Merchant Taylors’ Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy.
Members play active roles in philanthropy through volunteering their time, skills, and donations to empower charities local to the Company's key areas of work and support through governance and volunteering opportunities a number of affiliated schools across the United Kingdom as well as to exceptional individual students.
Fraternity and community are rooted in the Company’s ancient beginnings, when members worked together in order to take care of one another in poor health, old age and through unstable economic times.
About Merchant Taylors’ Boones Charity (MTBC)
MTBC is a charitable arm of the Merchant Taylors’ Company, with a vision to be a long term provider of high quality almshouses in the Borough of Lewisham that improves lives across the generations.
Almshouse dwellings for ‘low needs’ young people affected by homeless – this Youth Almshouses project is at the business planning phase, with the accommodation due to open in a few years’ time. The current proposal is that MTBC will build the accommodation and an experienced Partner Charity will manage it under a lease.
Independent living almshouse flats for people aged 57+ in financial need: Christopher Boone’s Court - MTBC has 34 flats in this luxurious new development, leased from One Housing Group. The remaining flats are owned by One Housing Group’s private tenants in the same age range.
About the role
Reports to: The Head of Philanthropy
Direct reports: None
Places of work: The Hall (Bank, London), Christopher Boone’s Court (South London).
Travel: Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK, primarily in connection with the Youth Almshouses project.
Key collaborative relationships within Merchant Taylors’: Youth Almshouses Project Group, Company Surveyor, Membership and Communications Team, Finance Team
Overview of role:
The postholder leads the development of policy on issues such as independent living and financial subsidy to make a positive difference to the lives of older people in financial hardship at our site in Lewisham. The postholder manages operations at that site, with an emphasis on efficient systems.
The postholder is part of the small team responsible for developing our project to house young people, being versatile about the tasks they undertake to bring this complex and exciting project to fruition.
The postholder is the lead staff member reporting to the Housing and Care Committee on the resident-related issues in our provision of almshouse accommodation. The post holder leads on fulfilling MTBC’s obligations to regulatory bodies such as the Charity Commission and Regulator of Social Housing.
Responsibilities and Duties
Youth Almshouses project: planning phase
[This phase has already started. There is a separate section of this Job Description relating to once construction has finished, estimated to be 2028]
Contributes to all aspects of the planning phase of the Youth Almshouses project and building relationships with key third parties. Non-exhaustive examples of milestones due in this phase for the project team to which this role belongs are:
o Agreeing appropriate business model and site design with the Partner Charity
o Conclusive professional advice on all aspects
o Concluding legal agreements with the Partner Charity
o Any regulatory issues concluded
o Planning permission granted
o Publicity
o Contracts in place with all parties relevant to construction
Management of the charity
- Presents information to assist decision-making, for example written reports and analysis of financial data for the trustees
- Manages MTBC’s affairs at Christopher Boone’s Court
Finance, Legal and Governance
- Leads on all financial matters affecting our residents at Christopher Boone’s Court.
- Completes annual returns to regulatory bodies
- Contributes to business continuity plan, review of relevant policies, preparation of MTBC’s annual report and accounts, budgeting cycle and monitoring performance against budget.
- Ensures that MTBC is up to date in complying with regulatory regimes of the Charity Commission, Regulator of Social Housing, the Housing Ombudsman and any other relevant regulatory bodies.
Data Protection
Promotes a ‘data protection by design’ approach to ensure that MTBC is compliant with data protection principles.
Policy, Development and Improvement
- Leads policy development on independent living, financial subsidy of residents, and any other relevant policy issues relating to residents of Christopher Boone’s Court or the planned youth accommodation.
- Keeps up to date with regulatory changes and best practice learning relevant to almshouse charities which are Registered Providers of Social Housing
- Drives forward change to reflect that learning, for the benefit of MTBC.
- Seeks appropriate specialist advice.
Information Technology and Residents
Encourages and develops the use and availability of technology to make residents at Christopher Boone’s Court confident with accessing online services.
Communications
Writes communications about MTBC and its activities for a wide variety of stakeholders.
Property Management
Arranges any repairs/maintenance at Christopher Boone’s Court which are MTBC’s responsibility.
Monitors whether One Housing Group and MTBC’s tenant at Archbishop Coggan House are carrying out all tests required by statute or lease obligations. Reports non-compliance and any unsatisfactory test results to the Company Surveyor’s team.
Assists the Company Surveyor’s team in arrangements for long term planned maintenance at the Youth Almshouses.
MTBC residents at Christopher Boone’s Court
- Leads strategy and implements all communications, arrangements and process to ensure MTBC’s almshouse flats are occupied
- Establishes an efficient system for monitoring residents’ ability to live independently
- Leads on operating all policies relating to residents’ behaviour (eg Anti-Social Behaviour)
- Drives forward and resolves ‘pastoral’ cases with a proportionate approach
- Assists in dealing with safeguarding cases in accordance with protocols
- Leads on ending individual residents’ rights to live at Christopher Boone’s Court, through the appropriate internal and court processes, including instructing lawyers.
- Ensures that an ARC concessionary TV licence is in force for MTBC residents at Christopher Boone’s Court.
- Organises traditional annual events involving the Merchant Taylors’ Company.
Relationships with third parties
Christopher Boone’s Court:
- Ensures that One Housing Group and any other relationship partners meet agreed performance levels/contractual responsibilities to MTBC.
- Works proactively with One Housing Group to promote a cohesive, empowered community of residents at Christopher Boone’s Court, ensuring as far as reasonably possible that there is a common and consistent approach to MTBC and non-MTBC residents, and common opportunities for them.
Youth Almshouses after construction has finished (est. 2028):
- Acts as the key point of contact between the Partner Charity managing the accommodation, Merchant Taylors’ and its Client Project Manager, leading on operational issues.
- Notifies all construction latent defects to MTBC’s Client Project Manager.
- Leads on the Partner Charity’s performance level against the lease and service agreement.
- Assists as required in procuring periodic renewal and/or re-negotiation of lease and service agreement between MTBC and the Partner Charity, or a new lease and agreement with a replacement Partner Charity
Essential (skills, experience, qualifications)
- Educated to degree level
- Interest in economic/social policy issues relevant to the types of people eligible to live at the proposed youth almshouses and Christopher Boone’s Court.
- Able to take responsibility while maintaining good communication and accountability
- Proactive with a problem-solving aptitude
- A fast learner who’s able to interpret complex information
- Good commercial awareness and financial understanding
- Excellent communication skills and interpersonal skills
- Always reviewing and looking at ways to improve existing processes
- Good IT skills
Desirable
CIH Level 4 Certificate in Housing
HOW TO APPLY:
Please submit your CV and cover letter.
Please don’t use generative AI.
Your cover letter should explain why you think you are a good fit for this role.
Please submit your CV and cover letter.
Please don’t use generative AI.
Your cover letter should explain why you think you are a good fit for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have experienced homelessness and addiction. We run a Housing First project, a Recovery Hub, supported housing and social enterprises that help people rebuild their lives. Our charity shops are a vital part of that work, raising income to support our services and connecting us with the communities we serve.
SCT is recruiting an Assistant Shop Manager to work across our East London charity shops in a floating role, supporting the day-to-day running of multiple stores.
This is a full-time position (35 hours per week, worked across 5 fully flexible days including weekends and bank holidays) with a salary of £26,936 per year.
A bit about you
You’re friendly, hands-on and organised, with strong retail experience, excellent people skills and a real enthusiasm for charity retail and preloved fashion. You’re confident supporting shop performance, delivering great customer service, leading volunteers and maintaining high standards across different locations.
You’ll be adaptable, proactive and solutions-focused, with the ability to build strong relationships with colleagues, volunteers and local communities. You’ll also be comfortable with stock processing, merchandising, shop administration and using systems such as MS Office and POS.
SCT is a growing organisation with opportunities for people with strong motivation, initiative and a commitment to our values.
Please see the full Role Overview and Role Responsibilities attached.
How to apply
To apply, please send your CV and a cover letter explaining how and why you’re a good match for the role.
Please supply a CV and covering letter
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
This ia a busy and varied role for a dynamic and adaptable individual who is committed and passionate about the natural environment and local community.
Responsibilities
General management
· Ensure the Reserve Centre is managed appropriately to achieve exceptional standards, demonstrating best practice to maximise conservation benefits, in line with work taking place on the reserve.
· Lead the management of internal and external relationships of the Trust effectively, including Volunteers, NRW, G24, Land Agent and Solicitors.
· Ensure all aspects of the Centre and Reserve are managed within the agreed service levels and both internal and external measures.
· Ensure contracts are managed in a timely manner including utilities and insurance, with the Contract Clerk, providing the Trust with cost effective and suitable solutions.
· Demonstrate professional acumen, together with the motivation, creativity, initiative, and leadership skills to support the conservation team and overall strategy of the Trust.
· Coordinate the management of day-to-day operations in accordance with the agreed management plans, providing regular updates and reports to the Trustees.
· Undertake public engagement activities to build on the support of visitors and local communities.
· Make informed and balanced decisions, whilst taking a proactive approach to problem solving and seeing tasks and challenges through to successful completion.
· Promote the use of the Centre and the Reserve to local residents and communities.
Staff management
· Lead the Reserve management team, providing leadership, management and support to colleagues as required. Currently 3 members of staff and volunteers
· Carry out regular 121’s and performance reviews with all staff providing feedback on performance and implement HR processes as and when required.
· Set annual objectives for staff, and monitor performance against objectives.
· Regularly review and update staff policies, ensuring clear communication to all and adherence.
Marketing
· Work with the mangers, staff and Trustees creating effective, inspiring posts on social media, writing articles for our webpages and writing press releases.
· Review opportunities to increase visibility of the work being carried out by the Trust, maximising public awareness of the Reserve.
Risk & Compliance
· Manage the compliance and risk management relating to facilities management for the centre.
· Overall administration of Health and Safety, CDM regulations, Emergency Procedures, Fire and Security procedures and legislation. Ensuring all legislation is adhered to.
· Ensuring the centre meets the cleaning schedule standards.
· Ensure relevant risk assessments are carried out and logged for any event or work carried out in the centre or on the land.
Business Budget management
· Compile the business accounts and reconciliation in preparation for the accountant.
· Day to day management of the income and outgoings of the Trust.
· Provide regular financial updates to the Trustees.
· Ensuring staff adhere to our expenses policy.
Charity Commission
· Ensuring all Accounting and Charity Commission deadlines are met for key updates.
· Work with the Trust Clerk to ensure all meeting minutes are produced and shared in a timely manner, with all actions completed within given deadlines.
· Work with the Trust Clerk to ensure all relevant information is provided to the Charity Commission within the required timeframes.
· Trust policies and procedures are regularly maintained and compliant.
The responsibilities listed should not be taken as a comprehensive list of required duties and other reasonable activities may be required from time to time.
Responsibilities
General management
· Ensure the Reserve Centre is managed appropriately to achieve exceptional standards, demonstrating best practice to maximise conservation benefits, in line with work taking place on the reserve.
· Lead the management of internal and external relationships of the Trust effectively, including Volunteers, NRW, G24, Land Agent and Solicitors.
· Ensure all aspects of the Centre and Reserve are managed within the agreed service levels and both internal and external measures.
· Ensure contracts are managed in a timely manner including utilities and insurance, with the Contract Clerk, providing the Trust with cost effective and suitable solutions.
· Demonstrate professional acumen, together with the motivation, creativity, initiative, and leadership skills to support the conservation team and overall strategy of the Trust.
· Coordinate the management of day-to-day operations in accordance with the agreed management plans, providing regular updates and reports to the Trustees.
· Undertake public engagement activities to build on the support of visitors and local communities.
· Make informed and balanced decisions, whilst taking a proactive approach to problem solving and seeing tasks and challenges through to successful completion.
· Promote the use of the Centre and the Reserve to local residents and communities.
Staff management
· Lead the Reserve management team, providing leadership, management and support to colleagues as required. Currently 3 members of staff and volunteers
· Carry out regular 121’s and performance reviews with all staff providing feedback on performance and implement HR processes as and when required.
· Set annual objectives for staff, and monitor performance against objectives.
· Regularly review and update staff policies, ensuring clear communication to all and adherence.
Marketing
· Work with the mangers, staff and Trustees creating effective, inspiring posts on social media, writing articles for our webpages and writing press releases.
· Review opportunities to increase visibility of the work being carried out by the Trust, maximising public awareness of the Reserve.
Risk & Compliance
· Manage the compliance and risk management relating to facilities management for the centre.
· Overall administration of Health and Safety, CDM regulations, Emergency Procedures, Fire and Security procedures and legislation. Ensuring all legislation is adhered to.
· Ensuring the centre meets the cleaning schedule standards.
· Ensure relevant risk assessments are carried out and logged for any event or work carried out in the centre or on the land.
Business Budget management
· Compile the business accounts and reconciliation in preparation for the accountant.
· Day to day management of the income and outgoings of the Trust.
· Provide regular financial updates to the Trustees.
· Ensuring staff adhere to our expenses policy.
Charity Commission
· Ensuring all Accounting and Charity Commission deadlines are met for key updates.
· Work with the Trust Clerk to ensure all meeting minutes are produced and shared in a timely manner, with all actions completed within given deadlines.
· Work with the Trust Clerk to ensure all relevant information is provided to the Charity Commission within the required timeframes.
· Trust policies and procedures are regularly maintained and compliant.
The responsibilities listed should not be taken as a comprehensive list of required duties and other reasonable activities may be required from time to time.
The client requests no contact from agencies or media sales.
Can you help us?
We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.
You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.
The role:
Enquiries
- To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
- Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures. Use judgement to triage what action is required, where appropriate.
- Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
- Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
- Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
- Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
- Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.
Qualification processing
- Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
- Responsible for processing reasonable adjustment and extension requests.
- Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
- Support the administration and processing of applications from outside the UK for international qualifications
- Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.
Membership
- Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.
Operational support
- Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
- Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution.
- Undertake other administrative work as requested by the Membership and Insights Manager
- Take an active role in data input and collection to help drive insights, improvements and quality control.
- Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.
Governance
- Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
- Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
- Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
- Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
- Ensure all actions carried out in line with CoSRH’s standard policies and processes.
You will have:
- Excellent customer service skills
- Proficiency in MS Office suite
- Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
- Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
- Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
- Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
- A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
- Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
- Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
- Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
- Excellent time-management and prioritisation skills
- Strong attention to detail and thorough in checking work
- Ability to identify problems, trends and patterns
- Ability to use initiative and judgement
- Ability to work as a team, but also be able to think and work independently
- Excellent understanding and application of confidentiality and data protection practices (GDPR)
You will have experience:
- Delivering excellent customer support and care (essential)
- Delivering high quality written communication in response to customer email queries (essential)
- Delivering a positive video call or phone-based experience for customers (essential)
- Understanding a customer’s need and providing the appropriate solution (essential)
- Working with a Customer Relationship Management (CRM) system (essential)
- Working in membership or professional body, ideally in the medical or educational sectors (desirable)
Why Join CoSRH?
We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:
Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.
Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.
Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.
Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.
Community & Social Value: An annual volunteering day to give back to causes that matter to you.
Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.
Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.
Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.
To Apply
Full details of how to apply can be found at the following link: Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare
Deadline for applications is Friday 10 April 2026
Interviews are likely to take place on 20-21 April 2026
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



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Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .
Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
- Experience working in a customer facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands on, fast-paced environment
- An understanding of budgets and P&L
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.