Supporter care manager jobs
MAIN PURPOSE OF THE ROLE
The role of Marketing and Communications Coordinator is to provide support in ensuring the
local community is kept informed about Matrix and its projects, as well as engaged in
supporting us. We expect you to be creative, enthusiastic about our cause and an effective
communicator. In this role you will work independently, but in close liaison with the CEO,
Wider Leadership Team and the wider Matrix team.
PRINCIPAL RESPONSIBILITIES
External Communication
● In collaboration with the CEO, write, edit and coordinate the production and delivery of
all postal and electronic newsletters.
● Plan, prepare and coordinate communication with Matrix donors, supporter Churches
and the wider public.
● Create, plan and schedule posts across all Matrix social media channels.
● Develop original copy for social media platforms, websites, broadcast and printed
advertising materials.
● In collaboration with the Data Coordinator, simplifying complex data into a user-friendly
format such as graphs, charts and other visual aids.
● Ensure Matrix team understand and use the correct branding for internal and external
communications.
● Understand brand guidelines and consistently implement the brand voice across all
channels and marketing materials and encourage the wider team to do the same.
● Collaborate closely with the Data Coordinator and Head of Operations to ensure our
supporters database meets GDPR and Fundraising Regulation requirements.
● In liaison with the CEO, write and submit press releases as required.
Income Generation and Networking
● Participate in the Fundraising Working Group, working with the Income Generation
Strategy to enhance our income.
● Attend Matrix fundraising events, taking photographs and supporting with appropriate
creative tasks.
● Support the Head of Operations in producing written funding applications, as required.
● Represent Matrix at networking events alongside the Leadership Team.
Support to Executive Team
● Under the direction of the Head of Operations, collaborate closely with the Operations
Team.
● Undertake a variety of creative administrative tasks for the CEO and Head of
Operations as required.
● Under the direction of the Head of Operations, provide additional administrative
support to the wider Leadership Team.
● Work within our wider Organisational Strategy and Communications Strategy.
What we expect from you:
Matrix is a small, established, but evolving and growing charity. There is therefore an
expectation on all staff to be proactive and a team player, supporting others in their busier
seasons and the charity as a whole across the year.
All staff are expected to:
● Fit in with our values: positive, relational, innovative, collaborative and fun.
● To work from within the Christian ethos.
● Be committed to and passionate about the mission to catalyse change in young
people’s lives.
● Be a pro-active member of the Matrix team and get involved in projects which benefit
the mission of Matrix (e.g.: fundraising activities/events or reflective spaces).
● Work across agencies and Matrix teams.
Due to the nature of the work you may be expected to work some evenings and occasional
weekends. All hours will be based at the Matrix office, unless previously agreed. Any specific
changes to your working week will be cleared through your Matrix line manager.
PERSON SPECIFICATION
ESSENTIAL
● A confident and professional written communicator, with a high standard of written
English.
● A confident and professional verbal communicator, both on the phone and face-to-face.
● Highly organised, with an eye for detail, and able to work to tight deadlines.
● Comfortable working within a fast-paced environment, able to prioritise and deliver on
multiple projects concurrently.
● Confident in being creative and using own initiative; working independently as
required.
● Excellent IT skills.
● Familiar with and confident using a breadth of social media platforms.
● Approachable and able to relate to staff, volunteers and other Matrix stakeholders in a
friendly and professional manner.
● Educated to A Level (or equivalent), with a minimum of grade C in English and Maths GCSE
● Passionate about the mission of the Matrix Trust.
● Agrees with, and is able to support the ethos of the Matrix Trust.
DESIRABLE
● Familiar with the GDPR.
● Educated to degree level, preferably in a related field.
● Comfortable developing new processes, as required.
● Experience of copywriting, marketing or public relations.
● Experience of working with young people, in a youth work or educational setting.
● A proven ability to present complex information in an accessible format to a variety of
audiences.
We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.
Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?
Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?
Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- Practice Support: Clinical supervision and group reflective practice
About the role:
As an IDVA you will:-
- Ensure that male survivors' safety and housing needs are met by supporting survivors to access safe accommodation
- Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
- Promote the service and raising awareness of issues arising, minimising barriers and improving access to support
You will need:
- Experience of providing support those affected by domestic abuse
- An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
- A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs
- Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- An understanding of commitment to equal opportunities and diversity issues in policy and practice.
- Strong crisis management skills and the ability to deal with stressful and difficult situations.
We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Wood Street Mission is a children’s charity helping children and families impacted by poverty in Manchester and Salford.
We provide practical help to help meet children’s day-to-day needs and improve their life chances. We give clothes, bedding and baby equipment to struggling families, along with toys and books which are important for children’s wellbeing and development.
We support engagement in education by helping families with the costs of school uniform and run Book Roadshow events in schools to promote reading and improve children’s literacy. We work to raise awareness about child poverty and help thousands of children and their families every year.
We are looking to recruit a Grants and Trusts Fundraiser to join our growing team, as we take Wood Street Mission to the next level. You will be responsible for managing and delivering our Grants and Trusts income stream, developing long-term relationships with funders, and building on our small but successful track record. The Grants and Trusts Fundraiser is a pivotal role in helping us to accelerate our growth even further so we can help more children to thrive free from poverty.
The role is flexible between the office in Manchester and working from home.
Purpose of post
As the Grants and Trusts Fundraiser, you will be responsible for securing grants of varying sizes, translating the charity’s work across our five projects into compelling, high-quality applications for a range of audiences. Working collaboratively with the wider charity team, you will have a hands-on role in understanding our projects to ensure you can authentically convey our mission and our impact to funders.
You will provide excellent care to existing and new supporters, ensuring reporting requirements are met and that funders are kept informed of how their support has enabled the charity to continue its work.
A key responsibility will be to contribute to and develop the Grants and Trusts fundraising plan. You will work to identify, secure and develop a robust pipeline of grant funders to maximise income and enable continued growth and sustainability of Wood Street Mission’s work.
Main duties and responsibilities
1. To contribute to and develop the Grants and Trusts fundraising plan as agreed with the Fundraising Lead, to support the charity’s strategy
2. Meet agreed key performance indicators and to monitor and report on these targets
3. To keep up to date with funding policies and grant giving organisation news to inform the fundraising plan
4. To work closely with the Fundraising Lead and other members of the team to ensure a coordinated approach and excellent level of care for supporters, through appropriate and engaging communication methods
5. To research and develop new funders to support the achievement of fundraising targets
6. Frequently report on progress of Grants and Trusts fundraising to the Fundraising Lead
7. Work with the wider charity team to build a bank of individual stories and information for each of the five projects, to develop a Case for Support which can be adapted to different audiences
8. To work with the Fundraising Lead and the charity team to carry out a Full Cost Recovery exercise across all five projects, to provide a clear overview of the charity’s income and expenditure budget
9. Write comprehensive and persuasive applications to funders and prepare tailored presentations for a range of supporters
10. Build, nurture and account manage relationships with grant giving organisations, providing impact assessments, case studies and progress reports as required
11. Implement an effective stewardship process to maximise income and encourage long-term support, so funders feel appreciated and understand how their support has made an impact
12. Ensure grants are acknowledged promptly and reporting requirements are met within agreed timescales
13. To work alongside colleagues within the charity to identify potential grant funding opportunities and potential cross team working opportunities to ensure the charity maximises income across all income streams
14. Maintain up-to-date and accurate funder and volunteer records on the Beacon database, and to input data, donations and consent preferences, ensuring all data processing is GDPR compliant
15. To provide general administrative support to the Fundraising team
16. To represent Wood Street Mission as required at special events, and to proactively seek out new funding prospects and networking opportunities
17. To act as an ambassador for Wood Street Mission and promote the charity
18. To champion the Fundraising Regulator Code of Fundraising Practice, upholding a high standard of fundraising that is legal, open, honest and respectful
Other areas and general work duties:
1. Work collaboratively on a daily basis with the wider charity team, including the Finance, Marketing, Administration and Project Development/Worker team
2. To support a safe working environment
3. To attend and participate constructively in staff meetings, supervision and appraisal
4. To implement Wood Street Mission policies and guidelines as set out in the staff handbook
5. To undertake training to develop knowledge, skills and confidence as agreed with your manager
6. To work flexibly and undertake such other work appropriate to the post as may be assigned by your manager. If evening and weekend event work may be required TOIL can be taken.
7. Other tasks and duties relevant to the role as required by the organisation
Personal Specification
Experience:
· Experience working in a fundraising or customer care environment
· Experience of working towards targets and with a wide range of stakeholders
· Experience of writing and developing funding applications, proposals and budgets
· Experience of delivering presentations to different audiences in a variety of settings
· Experience of using a CRM for data analysis and reporting
· Success in securing high-value trust and grants (Desired)
Knowledge, Skills and Abilities:
· An excellent understanding of effective supporter care and stewardship
· A genuine interest in the issues of child poverty and an understanding of Wood Street Mission’s aims to tackle these issues
· Excellent interpersonal skills, capable of communicating with a diverse range of people with sensitivity, confidentiality and respect
· Excellent attention to detail, ability to keep clear and accurate records, and a desire to offer a high standard of service to our supporters
· Excellent organisation and time management skills, with an ability to work effectively under pressure and prioritise overlapping deadlines
· Excellent written and verbal skills, with the ability to communicate clearly with different audiences
· Excellent numeracy skills including the ability to track income, interpret accounts and present detailed financial information for supporters
· High IT proficiency with an excellent working knowledge of Microsoft Office, Outlook and social media platforms
· Ability to work proactively and autonomously, using your own initiative to overcome challenges and problem-solve
· A good team player who can work collaboratively and alongside with the wider team and volunteers
· A self-motivated individual with a drive to achieve targets
· GCSE Level Education including Maths and English
· Excellent understanding of all aspects of fundraising and a commercial awareness of fundraising trends in the UK (Desired)
· Knowledge of charitable grant giving organisations, funding policies, data protection and fundraising best practice (Desired)
· A good working knowledge of the Code of Fundraising Practice and the Charities Act (Desired)
Wood Street Mission is a children’s charity helping children and families living on a low income in Manchester and Salford.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FUNDRAISING OFFICER
Supporter focused Fundraising Officer role with SAT 7 UK, delivering supporter engagement, donor stewardship and fundraising campaigns to grow impact across the Middle East & North Africa.
Location: Hybrid (Chippenham office) – ideally 1 day a week onsite (minimum 1 day per month)
Contract: Full time (37.5 hours)
SAT 7 UK is part of an international Christian media ministry bringing faith based TV and digital content to millions across the Middle East and North Africa. Across four channels, SAT 7 broadcasts 365 days a year, offering hope, encouragement, and a fresh perspective to viewers often living in challenging or isolated situations.
Why work for SAT 7 UK?
- Daily team prayer and Bible reading
- 25 days annual leave plus bank holidays, increases after 2 years of service
- Opportunities to visit SAT 7 studio locations
- Supportive, purpose driven team environment, with team days throughout the year
- Employer pension contribution of 5% and Health cash plan
- Learning and development opportunities personalised to your role
We’re looking for a well organised, warm, and proactive Fundraising Officer to help strengthen supporter relationships, individual giving, and deliver excellent donor experiences.
You will:
- Nurture supporters through calls, emails, and written communications
- Support fundraising appeals, regular giving, welcome journeys, and campaigns
- Work closely with the Fundraising & Impact Manager on donor stewardship
- Deliver monthly Joy Bringer campaign calls
- Contribute to direct marketing campaigns
- Maintain accurate and timely supporter records
This is a fantastic opportunity for someone who loves connecting with supporters and wants their work to have real global impact.
This role is subject to a Basic DBS check.
For further details please have a look at the candidate pack.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment.
Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Key dates
- Closing date: Monday 16 March 2026
- Charisma vetting interviews must be completed by: Thursday 19 March 2026
- SAT 7 UK in person interviews: Thursday 26 March 2026
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status, or other category protected by law.
*Under the Equality Act 2010, it is a genuine occupational requirement that the post holder is a practising Christian.
Growing Church in the Middle East and North Africa, confident in Christian faith and witness, serving the community, contributing to society & culture
Are you passionate about supporting others to make positive changes in their lives? Do you want to make a difference by providing interventions to people impacted by gambling?
This is a great time to join GamCare as we expand the reach of our services. We are looking for a Gambling Support Practitioner with qualifications or experience in health or social care, and an empathic style to help people affected by gambling to change their behaviour through skilled intervention.
About Us
Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We founded and operate the National Gambling Helpline, provide structured support for anyone who is harmed by gambling and create awareness about safer gambling and treatment.
The role
Gambling Support Practitioners at GamCare ensure that psychosocial and recovery support interventions are delivered as part of a cohesive recovery plan, working collaboratively with external and partner organisations to achieve positive outcomes for people affected by gambling harms.
Key responsibilities include:
- Providing face to face and online advice, assessment, brief and structured interventions to help clients achieve their recovery goals, using motivational interviewing and cognitive behavioural approaches
- Providing safe and effective support to individuals whilst managing safeguarding issues in line with safeguarding procedures and policies
- Developing collaborative working relationships with external agencies, professionals and groups to facilitate multi agency approaches and holistic support
- Developing relationships with local services and communities to support the identification of gambling harms in individuals and strengthen pathways into the service
- Participation in service promotion, networking activities and events to support visibility and ongoing development of the service, and to proactively respond to the needs identified within the region
This is a home based position with the requirement to travel across Greater London.
We are looking for an individual to work full-time which will include a mix of 9-5pm and 12-8pm fixed shifts per week, depending on service requirements.
You will work Monday to Friday, with potentially occasional Saturdays (9-2pm remotely) due to possible requirements of the service, however another day off would be agreed on during the week.
About you
You should have significant experience in individual client work in the field of addictions, mental health or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including Cognitive Behavioural Therapy (CBT) tools.
You will be expected to live within a reasonable distance from the GamCare London office due to expectations of working from the office when required, as well as being able to travel to other locations across Greater London to deliver services or attend community events.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum including bank holidays which increases with service
- A generous pension scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people
For further details and to apply please click the apply button.
Closing date for applications: Wednesday 11th of March 2026.
Interviews will take place in person at GamCare’s Head Office in Finsbury Circus, London during the week commencing 23rd of March 2026.
This post requires a DBS check.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
Location - Remote · United Kingdom (multiple locations)
Suffolk · Essex · Lincolnshire · Norfolk · Cambridgeshire - Homebased in East Region of England
About the role
This is an excellent opportunity to join a small, dedicated team delivering a specialist service to service leavers and their families.
We are looking for an enthusiastic and passionate Mentor Manager to join our mentoring service, supporting both SSAFA beneficiaries and our network of volunteer mentors.
In this role, you will act as the operational point of contact for your area of responsibility, managing and recording the work of volunteer mentors. You will conduct specialist needs assessments for potential beneficiaries and monitor, support, and review mentoring relationships through regular engagement with volunteers. You will also brief, present to, and coordinate the involvement of key stakeholders across your area of responsibility.
This is a home‑based role with extensive travel across the East Region of England.
Please refer to the Area of Responsibility map for further details.
About the team
You will be joining a small, well‑established, and dedicated team covering the whole of the UK. With regular team meetings and a range of communication channels, you will receive ongoing support, training, and mentoring. Although we operate remotely, we are a closely connected team whose collaboration, commitment, and shared purpose drive our success.
About you
We are seeking an exceptional candidate who thrives on challenge—someone determined, highly motivated, and able to build strong relationships and a positive reputation across the region while working from home. You will be confident communicating with a wide range of stakeholders and comfortable balancing teamwork with the ability to work independently under your own initiative.
Ideally, you will have experience managing a large geographic area, along with excellent communication and IT skills, including strong proficiency in MS Office 365 and database systems.
Experience in volunteer management, with a willingness to learn and a genuine passion for making a difference are essential.
An understanding of the Armed Forces and ex‑Forces community would be beneficial, but it is not a requirement.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
How to apply
For more information and to apply, please click on the Apply button. If you have any queries or would like to speak to someone about this role, please contact Clare Bain for an informal discussion.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on 03 March 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Service Manager to play a pivotal role in our Waltham Forest MCHA service.
Sounds great, what will I be doing?
You will be providing day‑to‑day operational leadership to ensure the service runs safely, smoothly and in line with organisational values, while supporting, supervising and developing staff to maintain a positive, recovery‑focused culture. You will oversee risk management, safeguarding practice and quality assurance, using data and feedback to drive continuous improvement. You will coordinate partnership working, promote trauma‑informed and empowering environments, and manage resources, rotas and compliance with policies, procedures and regulatory standards. You will represent the service in external forums, support co‑production, maintain accurate reporting, and work with senior management on strategic development, underpinned by a strong understanding of equality and diversity legislation.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will be bringing experience of managing services or teams in mental health, social care, crisis support or similar community settings, with a strong understanding of mental‑health crisis work, trauma‑informed practice, recovery principles and co‑production. You will be confident overseeing risk management, safeguarding and safe decision‑making, while building effective partnerships with statutory and voluntary agencies. You will lead and motivate staff, manage resources and rotas, analyse information to drive improvement, and remain calm and solution‑focused in complex situations. You will maintain accurate records, uphold ethical and person‑centred practice, demonstrate inclusive and resilient leadership, work flexibly across sites and use IT systems confidently.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Policy Campaigns Officer
A permanent position has arisen as part of the continued growth of our campaigns work within our friendly Policy, Public Affairs and Campaigns department. The Policy Campaigns Officer will play a key role in helping the charity deliver high-impact campaigns that mobilise supporters, influence policy, and raise awareness of issues relating to dementia research.
In this role you will support the Campaigns Manager to deliver integrated advocacy campaigns aligned to Alzheimer's Research UK’s strategic objectives. You will contribute to the coordination, development and implementation of activity that connects public mobilisation with policy and government influencing priorities.
You will bring proven experience of working on advocacy or policy-focused campaigns, or in a closely related field where influencing decision makers and engaging the public has been central to your work. You will understand how campaigning activity contributes to political or institutional change and will be confident supporting the delivery of campaign tactics across digital and offline channels.
This role is ideal if you are looking to build on existing advocacy or influencing experience in a collaborative team, contributing to campaigns that aim to deliver measurable policy impact.
Key Responsibilities:
Campaign development and delivery
· Support the development and delivery of integrated advocacy and policy campaigns aligned to organisational priorities.
· Help design campaign plans, including objectives, audiences, tactics, timelines and evaluation measures.
· Deliver campaign activity and creative tactics across a range of channels, both digital and offline.
· Work with colleagues across the organisation to ensure campaigns are evidence-led, inclusive and aligned with organisational priorities.
· Monitor campaign performance and contribute to evaluation and learning.
· Act as a point of contact for work with external agencies and suppliers.
Influencing and supporter mobilisation
· Support efforts to influence decision-makers by mobilising supporters and amplifying public voices.
· Work with policy and public affairs colleagues to align public-facing campaign activity with political influencing messaging and objectives.
· Help build and maintain relationships with supporters, volunteers, partner organisations and coalitions.
· Assist with producing campaign briefings, messaging and supporter-facing materials.
Communications and digital campaigning
Work closely with communications and digital teams to deliver integrated campaign content.
· Support the development of email, social media and online action tools to engage supporters.
· Adapt campaign messages for different audiences, ensuring clarity, accuracy and impact.
· Contribute to content planning and delivery to maximise reach and engagement.
Events and engagement activity
· Support the planning and delivery of campaign-related events, both online and in-person.
· Represent the charity at relevant events, meetings and conferences as required.
· Assist with coordinating meetings and briefings involving supporters, stakeholders and internal teams.
· Liaise with colleagues, supporters and external partners to ensure effective delivery of campaign activity.
Knowledge, skills and experience needed:
· Experience of delivering campaigns, advocacy initiatives, or influencing activity aimed at shaping policy.
· Experience drafting materials intended to influence or mobilise external audiences (e.g. campaign actions and briefings, supporter emails, calls to action).
· Understanding of how public mobilisation aligns with influencing objectives and contributes to policy change.
· Experience of delivering digital campaigning tactics and coordinating in-person supporter mobilisation.
· Experience of working collaboratively with colleagues across different teams.
· Excellent written and verbal communication skills, with the ability to adapt complex issues into clear and compelling messaging.
· Strong organisational skills and the ability to manage multiple tasks and deadlines
· IT literate, with experience using Microsoft Office and digital tools.
· Commitment to the charity’s vision, mission and values.
· Proactive, flexible and solution-focused approach to work.
· Strong team player with the ability to use initiative.
· Willingness to learn and adapt in a fast-moving environment.
· Willingness to work outside of regular office hours during busy periods (e.g. campaign launches or events).
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 8th March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Location: Hybrid between Butterfly Conservation’s Head Office and home
Salary: £28,148 - £31,500 depending on experience plus 8% company pension contribution
Duration: Full-time permanent post (37 hours per week)
Job Purpose:
- Responsible for the servicing and stewardship of Butterfly Conservation members to ensure we deliver the best possible member experience.
- Responsible for the processing and administration of donations and membership applications/renewals using our CRM database (Microsoft Dynamics 365) ensuring a high level of customer care and excellent retention of all our supporters to maximise potential income.
- Working with colleagues to ensure our members feel valued.
Specific Tasks:
- Act as a reliable first point of contact for Members, handling queries received by email, post and over the telephone efficiently and politely.
- Responsible for maintaining accurate member data within the database (Microsoft Dynamics 365) including accurate servicing and storage of all membership renewals, new joiners, lapsing/ reengagement and donation processing.
- Ensure all data is held and processed in accordance with BC’s Data Protection Policy and individual communication preferences.
- Responsible for ensuring the timely and smooth running of the membership welcome and renewal communications (email and post), liaising with contractors and keeping all letters and emails up to date and relevant.
- Responsible for the process to contact members who’s payments have end (sometimes referred to as lapsed) aiming to reengage and minimise attrition.
- Work with colleague to continue to develop the membership offering across all membership categories – student/young person, family, single, joint, benefactor and life memberships.
- Work closely with the Database Support Officer to ensure all database processes work effectively and accuracy of the data is always maintained. Investigate queries and raise issues where necessary, assuring a satisfactory outcome. Create and maintain guides on database process as appropriate.
- Oversee the preparation and distribution of regular reports on membership numbers to BC’s 32 Branches.
- Liaise with Branches on newsletter distribution – hard copy and email - including proofing content, obtaining print quotes and requesting data extracts to supply directly to our printer / mailing house.
- Build and maintain excellent relationships with relevant branch volunteers, including providing timely responses to queries and requests for additional information. Ensure Branches are kept up to date with all membership recruitment campaigns and changes to subscription rates etc via the quarterly Branch e-newsletter
- Contribute to the creation and distribution of branch emails including welcome and newsletter communications from branches to members.
- Maintain accurate records of total membership numbers (individual and household) through the database. Collate a monthly membership update for the Chief Executive and Director of Fundraising and Comms detailing new and leaving members and working with the Head of Supporter Fundraising to include an explanation of trends and anomalies.
- Assist with the accurate recording of income into the database, following BC processes in areas including cheque and cash handling.
- Work with the Finance Team on monthly reconciliation of income recorded on the CRM with finance software information (ensuring correct allocation of income etc).
- Assist with the preparation of the annual membership audit reconciliation to explain any discrepancies and payment exceptions for all membership categories and income
- Ensure sufficient stock requirements of all membership leaflets, welcome pack contents, membership incentives and any other literature required within allocated budget
- Distribution of membership application forms, promotional codes and resources to staff, Branches and the public as required.
General
- Monitor and evaluate key performance indicators and prepare information for the Head of Supporter Fundraising.
- Attend meetings and events as required.
- Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Contribute to the development and implementation of BC’s overall Fundraising Strategy.
- Collaborate effectively with key teams across BC.
- Undertake any other reasonable duties as required and commensurate with the grade of post.
- Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse and inclusive workforce.
- Work in accordance with BC’s policies, procedures, and codes of conduct.
- Actively participate in on-going professional development activities.
- To be an ambassador for and to represent BC in various internal and external activities to ensure high profile recognition is given to Fundraising opportunities
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: Sunday, 15 March 2026 at 23:59.
Interviews will be held on 24 March 2026
Butterfly Conservation is looking for a talented and committed Supporter Care professional to lead our membership care function. This is a pivotal role at the heart of the organisation, ensuring our members feel valued, listened to and connected to our mission. You’ll take the lead on membership administration, income recording and developing our membership offering, while championing excellent supporter experiences and strong, efficient processes.
You’ll enjoy building relationships with supporters and volunteers by phone and email, taking the time to understand what matters to them and responding with warmth, empathy and professionalism. Alongside you’ll bring accuracy, organisation and a proactive mindset, playing a key role in strengthening member retention and helping Butterfly Conservation grow.
REF-226 835
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Information
Location: Kennington, office-based
Salary: from £34,000
Contract: Full-Time, Maternity Cover (9-12months)
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate
Assessment Day: Thursday 5th March
For more information please read through our Work With Us Information Pack and Job Specification.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Role Responsibilities
Strategy, vision and impact
- Be at the forefront of leading our ‘big picture’ vision of a transformed society, empowering churches to transform young lives
- Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme
- Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets
Leadership, line management and training
- Lead your team with confidence; spurring them on our mission; invest in a team culture of excellence, belonging and fun
- Manage and develop the Lead Coach and Assistant Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
- Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme
Relationship management
- Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees
- Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
- Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate
- and donor relationships. For example, by hosting prospective donors in the Training Room
Delivery of the Spear Programme
- Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets
- Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
- Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment
Operations
- Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies
Person Specification
- You are an active Christian, passionate about your work being a lived expression of your faith
- You want to help others reach their full potential, and enable young people to overcome significant barriers to employment
- You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
- You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
- You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills
- You are looking for a varied, hands-on role, where you won't be tied to a desk
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
About Us
Established in 2002, Greenhouse Sports is a youth charity specifically using sport to support social change. Sport is our hook to engage young people and one of the vehicles through which we support youth development. But our purpose is not to create elite athletes or address physical inactivity. Rather, we create opportunities for young people to recognise their strengths and develop the skills they need to thrive both now and in the future.
We work across London, Portsmouth, and Leicester, specifically in areas of high deprivation. We embed evidence-based positive youth development programmes into primary and secondary schools. These programmes are delivered by our trusted, high-quality coach-mentors who deliver year-round to ensure that young people have ongoing access to sport, mentoring, enrichment, and employability activities. The result of this work is that every year, Greenhouse Sports support over 9,000 young people to attend school more often, improve their wellbeing, and raise their aspirations, transforming life chances in the communities that need us the most.
The Opportunity
This opportunity is like finding a needle in haystack. Seriously.
Our team is compact. There’s one spot opening for someone who can help take us to the next level. Someone who won’t tire of seeing and feeling the impact we have on children’s lives every day. Someone who is bubbling with ideas and wants the freedom (and plenty of support and connections) to make them a reality. Someone who’ll be energised by the variety of the role week in, week out. One minute you’ll find yourself sharpening the storytelling around our latest research, the next you’ll be on the sports court with young people and a national broadcaster.
The Role
The Marketing & Communications Manager at Greenhouse Sports is a senior role – we need to amplify our voice, reach new audiences and generate new channels of support. You’ll bring a critical approach to our every move, whilst getting on and making things happen to take Greenhouse forward.
It’s ideal for someone who thrives at the intersection of strategic communications, brand stewardship, storytelling, influence-building and campaign leadership.
All Greenhouse Sports employees are provided with comprehensive Continuous Professional Development support and are expected to commit fully to Greenhouse's Safeguarding & Child Protection policy.
Application Deadline: Friday 13 March at 23:59hrs
Please ensure you have provided both your CV and Cover Letter to support your application.
Interviews will take place in person on the 18th or 20th of March, with second stage interviews taking place in person w/c 23rd March
Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.
Helping young people succeed through sport and team spirit
The client requests no contact from agencies or media sales.
Role description:
The Bid Writer will be instrumental in driving ambitious income growth by creating compelling proposals, reports, and presentations that showcase the impact of Southampton Hospitals Charity’s work to engage both current and prospective high-value supporters (trusts and foundations, philanthropic individuals
and corporates).
Main Responsibilities:
- Lead the development of high-quality cases for support, philanthropic proposals, update reports and presentations
- Build strong, trusted relationships with key stakeholders across University Hospital Southampton to develop compelling philanthropic asks and stewardship reports
- Work closely with the grants manager to ensure that proposals align to agreed grant priorities and funding decisions
- Translate complex information into clear, donor-friendly materials that are brand consistent and tailored to a high value audience
- Identify compelling and innovative ways to articulate and showcase the impact of Southampton Hospitals Charity, using powerful, persuasive writing to engage and inspire high-value audiences
- Work closely with the Director of Income Generation and Marketing to plan a portfolio of work managing different deadlines for review, sign off and submission
- Work closely with the fundraising team to ensure proposals and reports reflect the interests and motivations of supporters and prospective supporters.
Person Specification:
Knowledge and Experience
- Experience of writing successful funding proposals and grant applications
- Experience collaborating with key senior stakeholders to gather key information and data
- Experience creating visually appealing high value funding proposals and stewardship materials
Skills:
- Excellent writing skills
- Excellent attention to detail
- Strong Microsoft Office skills (Word, Excel, Powerpoint)
- Excellent organisational skills, able to manage competing priorities and deadlines in a busy environment
- A proactive approach to developing strong working relationships with internal colleagues and external stakeholders at all levels to ensure proposals and reports are delivered accurately and on time
- Ability to review, analyse, and interpret key information and data to inform accurate funding proposals and grant applications
Personal Qualities:
- Self-motivated, proactive and able to work effectively on own initiative
- Collaborative and relationship-led, with a strong team ethos
- Professional, reliable and highly organised
- Resilient and adaptable
- Passionate about improving patient outcomes and supporting NHS staff
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Are you an organised, detail focused professional who enjoys variety and making a real impact?
The Royal College of Radiologists is looking for an Exams Quality and Projects Administrator to support the smooth running of our Clinical Radiology and Clinical Oncology exams. In this role, you’ll work across our Exams Content and Projects teams supporting project activity, ensuring exam materials meet high standards, and coordinating key processes such as appeals and misconduct cases. You’ll play a vital part in upholding the quality of exams that shape the next generation of doctors.
Join a dedicated exams team that thrives in a fast paced, high stakes environment and be part of an organisation that champions continuous learning and professional growth.
What you’ll do
- Coordinate project meetings, examiner training and related events.
- Test exam processes and content to ensure accuracy and minimise risk.
- Support the creation and updating of SOPs arising from project work.
- Collate and check exam content against required formats and standards.
- Support standard setting activities, including compiling exam data and documentation.
- Manage evidence, scheduling and administration for exam appeals and misconduct cases.
- Minute appeal and misconduct panel meetings.
What you’ll need
- Experience in administration, coordination or project support—ideally in exams, assessment or education.
- Confidence using databases and bespoke systems for content or case management.
- Strong communication skills and the ability to handle sensitive information with discretion.
- Excellent organisational skills and the ability to juggle varied priorities.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
In this 12‑month pilot, delivered in partnership with the NHS and East Midlands Cancer Alliance, you’ll work directly with underserved communities to:
- Increase cancer screening uptake through personalised, culturally competent support.
- Deliver community education and awareness activities focused on recognising cancer symptoms and understanding screening programmes.
- Build strong partnerships with GP practices, Primary Care Networks and local voluntary sector organisations.
What you’ll do:
✔ Support people facing cultural, practical or emotional barriers to screening.
✔ Deliver outreach sessions and community events across Nottingham.
✔ Record outcomes, gather insights and contribute to shaping future cancer services
Make a real difference to people’s lives and help transform cancer outcomes in Nottingham.
For a detailed job description and person specification and how to apply, please visit our website: Self Help UK/Recruitment
Please Note: All interviews are in person at our Nottingham office or online by arrangement only
#cancer #healthequity #communityengagement #NHS #NottinghamJobs #CharityJob
The client requests no contact from agencies or media sales.
Events & Fundraising Manager (Maternity Cover)
Hours: 28 - 31 per week (0.7 - 0.8 FTE)
Salary: £38,760 - £41,715 per annum, pro-rata (Salary dependent on skills, experience and knowledge)
Contract: Fixed Term Contract (9 - 12 Month Maternity Cover)
Base: Flexible working, with regular travel to Osney Mead Office, and occasional travel across service area.
Who we are, and what we do
We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.
Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.
We won’t give up until everyone experiencing a mental health issue gets both support and respect.
About the Role and the Team
The Development Team generate funds to enable everyone experiencing a mental health issue to get both support and respect. We fundraise from corporates, major donors, trusts, events and in the community as well as providing paid-for workplace wellbeing training and consultancy services. We thrive on delivering an excellent experience for all our clients and supporters to build a valued community.
The Events and Fundraising Manager is one of four key Manager roles in the Development Team, responsible for providing excellent stewardship for our supporters, donors and sponsors, whilst generating six-figure income targets that underpin the charity’s impact.
This role works closely with the other fundraising colleagues, Volunteer, Communications, and Finance teams, to deliver unrestricted income, and growing a loyal supporter base across an annual calendar of exciting events and opportunities
About You
We are currently looking to recruit an Events & Fundraising Manager and would really welcome applications for it.
We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:
- Knowledge of best practice and regulatory guidance for charity fundraising in an events and community setting
- Awareness and compassion to the needs of people living with mental and emotional health problems
- Familiar with fundraising and digital/online giving platforms
- Experience of planning, budgeting and delivering income against targets
- Delivery and management of similar scale of income from charity events (five and six-figure fundraising income)
- Experience in events fundraising or similar roles, with demonstrating interest and understanding of fundraising principles and techniques
- Experience with using CRM systems, email software, websites and social media platforms to nurture income
- Line management of individuals, or small teams and/or experience of managing teams at events, including volunteers
- Able to work collaboratively with other teams and create joint solutions
- Ability to travel extensively throughout Oxfordshire and Berkshire
- Good relationship building skills, to effectively engage with donors, volunteers and event participants
- This role involves out of hours working and a willingness to work flexibly is required
- Event management, team resourcing and scheduling skills
- Attention to detail and proofing skills
- Self-motivated and results-oriented with the ability to work independently and as part of a team
- Knowledge/Understanding of our values.
Closing date: 9am on Monday 9th March 2026
Shortlisting date: 9th & 10th March 2026
Interview date: W/C 16th March 2026
Interview location: 2 Kings Meadow, Osney Mead, Oxford, OX2 0DP
Interested?
For more information and to complete your application, please click the 'Apply on Company website' button.
You will be taken to the next stage where you can find out more information, download the full job description and complete your application by following the instructions (you may need to scroll down).
Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
No agencies please.




