Volunteer and programmes manager jobs in Thornton heath, greater london
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
The Governance Administrator provides high-quality administrative and operational support to the Governance Team, enabling effective academy-level governance across the Trust.
The role focuses on meeting coordination, clerking support, record-keeping, and day-to-day governance administration, ensuring that Local Governing Bodies (LGBs) and governance professionals are well-supported and compliant with Trust policies and statutory requirements. This includes a willingness to work some evenings to support governance meetings and the ability to travel across the Trust as required.
This role is essential in ensuring efficient governance operations, accurate documentation, and timely communication, contributing to the smooth functioning of governance at academy and Trust level.
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MAIN AREAS OF RESPONSIBILITY
As a Governance Administrator, you will play a key role in supporting effective governance across our academies by providing high-quality administrative and operational support to the Governance Team.
You will support Local Governing Bodies through meeting coordination, clerking, and accurate record-keeping, helping to ensure governance processes are compliant, well-organised, and run smoothly at both academy and Trust level. The role requires a willingness to work some evenings to support governance meetings and the ability to travel across the Trust as needed.
Governance Administration & Coordination
- Coordinate governance meeting schedules, including AGB meetings, training sessions, and panel hearings.
- Prepare and distribute meeting agendas, documentation, and information packs according to Trust timelines.
- Support the Governance Manager in producing templates, forms, and administrative tools for use across the governance function.
- Maintain governance calendars, distribution lists, SharePoint/Teams sites, and other communication platforms.
Clerking & Meeting Support
- Maintain accurate governance records including:
- registers of interest
- governor attendance records
- training logs
- membership lists and terms of office
- Support onboarding and offboarding processes for governors, including DBS checks, induction materials, and profile updates.
- Ensure relevant governance documents, policies, and registers are updated and stored in line with Trust protocols.
- Assist with preparing documentation and evidence for governance audits and internal audit assurance checks.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Qualifications to Level 3 or equivalent experience.
- Willingness to undertake governance-related training, with NGA or clerking qualifications desirable
- Experience in administration, clerical, or coordination roles.
- Strong organisational and administrative skills, with excellent attention to detail
- Ability to produce clear, accurate minutes and documentation
- Confident communication skills, both written and spoken
For a full job description and person specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forensic Mental Health Recovery Worker (Nights)
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Forensic Mental Health Recovery Worker (Nights)
Location: Lewisham. This service does not have step free access
Salary: £15,000
Shift Pattern: Part time role covering gaps within the rota which may mean one week working 10.5 hours, and the following week working 21 hours. Shifts will vary Monday to Sunday and will be pre-arranged on a monthly rota. You may be required to work outside these hours as per resident and service requirements.
About the Role
We're hiring a Forensic Mental Health Recovery Worker to join our team based in Lewisham. New Hope is a 24 hour supported accommodation service for adult males with diagnosis of mental health and convictions. As a Forensic Mental Health Recovery Worker you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. We support our residents in developing coping strategies and building supportive relationships, with a commitment to professionalism, teamwork, and customer service.
You will support with tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Build and maintain positive therapeutic relationships with residents, offering both practical assistance and emotional support.
- Equip residents with the necessary skills, experiences, networks, and training to help them transition into semi‑independent or independent living.
- Provide support with personal needs as required by residents.
- Take part in, and encourage residents to engage in, the delivery and development of projects, initiatives, training opportunities, and volunteering activities.
- Manage a caseload of residents, contributing to the creation and review of support plans, risk assessments, and progress reviews.
- Recognise early indicators of declining mental health and implement suitable interventions to prevent crisis situations.
- Promote financial and economic wellbeing while supporting residents in reintegrating into the community.
- Complete safeguarding referrals and other relevant referrals when required.
About You
This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives and a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
What are looking for:
- Experience of working with people of complex backgrounds, ideally within mental health
- Knowledge of risk management and risk assessment
- Knowledge of license conditions and public protection
- Knowledge of tenancy management, able to share knowledge with others in the team and residents
- Understanding of the housing and social needs of people with multiple and complex needs
- The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
- Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
- Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Registered Charity
101 - 500
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forensic Mental Health Recovery Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Forensic Mental Health Recovery Worker
Location: Lewisham. This service does not have step free access
Salary: £27,000
Shift Pattern: 37.5 hours per week on a rota basis Monday to Sunday working including bank holidays and alternative weekends. Shifts can vary between 08:00 - 16:00 and 13:30 - 21:30. You may be required to work outside these hours as per service and resident requirements.
About the Role
We're hiring a Forensic Mental Health Recovery Worker to join our team based in Lewisham. New Hope is a 24 hour supported accommodation service for adult males with diagnosis of mental health and convictions. As a Forensic Mental Health Recovery Worker you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. We support our residents in developing coping strategies and building supportive relationships, with a commitment to professionalism, teamwork, and customer service.
You will support with tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Build and maintain positive therapeutic relationships with residents, offering both practical assistance and emotional support.
- Equip residents with the necessary skills, experiences, networks, and training to help them transition into semi‑independent or independent living.
- Provide support with personal needs as required by residents.
- Take part in, and encourage residents to engage in, the delivery and development of projects, initiatives, training opportunities, and volunteering activities.
- Manage a caseload of residents, contributing to the creation and review of support plans, risk assessments, and progress reviews.
- Identify residents’ interests, needs, and preferred activities through assessments, observations, and conversations.
- Recognise early indicators of declining mental health and implement suitable interventions to prevent crisis situations.
- Promote financial and economic wellbeing while supporting residents in reintegrating into the community.
- Complete safeguarding referrals and other relevant referrals when required.
- Additional duties may include, but are not limited to: keeping environments clean and organised, disposing of waste, reporting maintenance issues, ordering supplies, and undertaking other general tasks as needed.
About You
This role is ideal for someone who enjoys building effective relationships, and approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives and a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
What are looking for:
- Experience of working with people of complex backgrounds, particularly within mental health
- Knowledge of risk management and risk assessment
- Knowledge of license conditions and public protection
- Knowledge of tenancy management, able to share knowledge with others in the team and residents
- Understanding of the housing and social needs of people with multiple and complex needs
- The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
- Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
- Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Registered Charity
101 - 500
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Thank you!
Location - Hybrid (based at home or local community) with regular travel in the South of England
Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.
About Emmaus
Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.
As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.
Together, we are ending homelessness one person at a time.
About the role
The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.
You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.
This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.
Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week. This will initially be Emmaus Norfolk & Waveney, Emmaus Colchester and Emmaus Suffolk, so we are looking for a candidate based in Norwich, Colchester, Ipswich or the surrounding areas. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.
This is a full-time role, Monday to Friday, 37.5 hours a week.
Who are we looking for?
We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.
Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.
This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.
If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer
· Salary: £31,160 per annum,
· Working hours: Full-time 37.5 hours a week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: A 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us our email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is Tuesday, 26 May 2026.
Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing 8 June 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.
If you would like to arrange an informal discussion about the role, please email us our email address is in the application pack.
Equal Opportunities
Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.
We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.
The client requests no contact from agencies or media sales.
Thank you!
Head of Governance & Design
We are seeking an experienced senior data professional to lead governance and data design strategy for a major housing organisation driving ambitious transformation plans.
Position: Head of Governance & Design
Salary: Starting from £78,544 per annum (London weighted) or £68,571 per annum (Regional), depending on experience
Location: Hybrid working with offices in Stratford, London or Trafford, Manchester
Hours: Full-time, 35 hours per week
Contract: Fixed Term Contract until 30 September 2027
Closing Date: 22nd May 2026
Interview Date: Interviews scheduled for 8 June 2026
About the Role
This is an exciting opportunity to lead the development of data governance, data quality and enterprise data design within a large and complex organisation. Working closely with senior leadership, you will help shape a trusted and consistent data environment that supports confident decision-making across the business.
The role requires someone who can combine technical expertise with strong stakeholder engagement skills, influencing colleagues at all levels and championing the value of high-quality data.
Key responsibilities include:
- Leading Data Governance and Data Design teams
- Embedding organisation-wide data governance and data quality frameworks
- Overseeing enterprise data modelling and data standards
- Supporting the delivery of strategic data initiatives
- Improving organisational data maturity and governance processes
- Managing regulatory and statutory data returns
- Chairing governance forums and driving collaboration across departments
- Building engagement and confidence in data-led decision making
About You
You will be an experienced data leader with a strong understanding of governance frameworks, data quality and enterprise data modelling.
You should be able to demonstrate:
- Experience leading high-performing data or analytics teams
- Strong technical expertise in data governance, master data and data modelling
- Experience embedding governance and quality frameworks at senior level
- The ability to influence and engage a wide range of stakeholders
- Experience managing regulatory or statutory reporting requirements
- Knowledge of housing, local government or similarly regulated sectors
- A passion for improving data culture and organisational maturity
- Excellent communication and relationship-building skills
About the Organisation
This well-established organisation provides homes and services to diverse communities across London, the South East and North West of England. With a strong social purpose and ambitious transformation plans, they are investing heavily in data and digital capability to improve services and support better outcomes for residents.
The organisation offers an excellent benefits package including:
- Generous pension scheme with up to 6% double contribution
- 28 days annual leave rising with service plus bank holidays
- Health cash plan
- Life assurance
- Paid volunteering leave
- Employee Assistance Programme
- Flexible hybrid working arrangements
The organisation is committed to diversity, inclusion and creating a fair and accessible recruitment process for all applicants.
Other roles you may have experience of could include: Head of Data Governance, Data Governance Manager, Head of Data & Information, Data Quality Lead, Enterprise Data Architect, Head of Data Strategy, Information Governance Lead, Data Management Lead, Director of Data Governance, Head of Analytics Governance.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
London Landmarks Half Marathon Communications & Engagement Officer
The London Landmarks Half Marathon is looking for a creative, highly organised Communications & Engagement Officer to help shape how we connect with participants, communities and partners. It’s an exciting time to join the team as we look ahead to our 10th anniversary in 2027.
This role is ideal for a strong storyteller who enjoys creating clear, compelling content across multiple channels. You’ll turn ideas into high-quality communications, manage multiple workstreams at pace, and ensure everything is accurate, consistent and on brand. You’ll be confident working with stakeholders, managing approvals and keeping projects moving in a fast-paced environment.
Storytelling is central. You’ll bring participant and charity stories to life with authenticity and care, capturing the real impact of mass participation events on individuals and communities.
Working across social media, email and web, you’ll use insight to continually improve communications.
This is a great opportunity for someone collaborative, detail-focused and purpose-driven, who wants to help deliver a high-profile event that raises vital funds for charity.
To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Applications close at 9am on 25 May.
The client requests no contact from agencies or media sales.
Thank you!
Police Care UK is the national, independent charity supporting serving and veteran members of the police community, and their families, when they’ve been physically or psychologically harmed through policing.
Demand for our services has grown by more than 400% in the last decade. This reflects the increasing impact of trauma in modern policing – from major incidents and serious violence to cumulative and vicarious trauma. We understand that harm doesn’t end with a shift, and that families are often affected too. We’ve evolved from a traditional benevolent fund into a sector-leading organisation delivering evidence-informed support, trauma-focused recovery services and practical prevention programmes across UK policing. Our work is grounded in compassion, clarity and evidence, and we’re fiercely independent so we can focus on what people really need.
Our vision is simple: a future where every member of the police community has access to the care and support they need, and nobody faces the impact of harm alone. Based in Woking and working nationally, we’re committed to strengthening the people behind the force – and we’re looking for those who want to be a part of that work.
About the role
As our Engagement Officer, you’ll play a key role in raising awareness of Police Care UK, strengthening relationships across policing and local communities, and supporting events and initiatives that increase engagement, partnerships, and income generation. You’ll be the friendly, confident presence representing the Charity at policing events, community activities, conferences, and fundraising opportunities - ensuring Police Care UK is always represented with professionalism, warmth, and impact. This is a varied, outward-facing role that will suit someone who enjoys meeting people, building relationships, and bringing our mission to life.
What you’ll do
- Grow awareness and engagement with Police Care UK across community groups, partner organisations, supporters, and potential beneficiaries, increasing visibility within key audiences.
- Act as a central point of contact for event, engagement, and speaking enquiries from community organisations, charities, corporate partners, event organisers, and other external stakeholders.
- Coordinate the Charity’s attendance at community events, fundraising activities, and conferences, including planning logistics, preparing materials, supporting volunteers, and gathering post-event insights.
- Support the Executive Leadership Team to ensure appropriate representation at higher-profile events, preparing briefing materials and ensuring consistent messaging
- Collaborate with the Volunteer Manager to identify and support volunteer involvement at events, community activities, and awareness opportunities.
- Support the Fundraising team by promoting community fundraising, challenge events, payroll giving, and corporate partnership opportunities to a wide range of audiences.
- Develop insight into our audiences, helping the organisation better understand supporter motivations, community needs, and engagement opportunities.
- Serve as a brand ambassador for Police Care UK and to represent the Charity values in all that you do.
- Work within agreed KPIs to measure the success of engagement activities and ensure alignment with the Charity’s strategic objectives.
- Assess and prioritise event and engagement opportunities, ensuring each activity has clear objectives, outcomes, and value for the Charity.
What you’ll bring
Essential
- Excellent written and verbal communication skills with strong attention to detail.
- Strong time-management skills and the ability to stay organised in a busy environment.
- Confidence presenting and delivering key messages in an engaging, accessible way.
- Experience motivating and supporting people in a friendly, professional manner.
- Ability to work collaboratively and adaptively in a dynamic environment.
- Strong IT skills, including Microsoft Office.
- Experience engaging with people from diverse backgrounds.
- Experience using CRM systems to log and track engagement data.
- Experience managing projects or new initiatives.
- Experience organising events and preparing supporting materials.
- Understanding of, and empathy for, the mental-health challenges faced by those in high-pressure roles, including policing.
Desirable
- Evidence of CPD in communications, engagement, or related fields.
- Strong analytical skills and experience working with data.
- Interest in public service, community engagement, or the charity sector.
- Experience working within a policing environment.
- Experience working with volunteers.
- Experience supporting fundraising or income-generation activities.
- Experience handling sensitive conversations or supporting individuals in challenging circumstances.
- Broad understanding of UK policing.
Why work with us
You’ll be joining a forward-thinking, committed and values driven team making a real difference to the people who keep our communities safe. We offer:
- Enhanced wellbeing support
- Pension scheme with up to 8% employer contributions
- Development opportunities
- A 35-hour working week
- A supportive, collaborative culture
- The chance to make a meaningful impact on the lives of police, staff, volunteers, and their families
Contract: 12 month , fixed-term
How to Apply: Please submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able.
Limitations: This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder. The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.
Equal Opportunities Policy: The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation.
REF-228 175
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SMART is hiring!
SMART is a warm and welcoming mental health charity that provides a holistic programme of support to the people we serve.
We have a vacancy for a full time Mental Health Community Navigator. The Navigators support people with serious mental illness, with a range of issues including: housing, benefits, finance and social isolation. Please refer to the attachments below for the full job description and person specification.
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with the NHS and other voluntary sector services, We have a strong focus on staff well-being including a 35 hour working week, 28 days annual leave plus bank holidays, a wellbeing hour, regular clinical supervision, an Employee Asisstance Programme and an annual schedule of training and events designed to support personal and professional progression
Ideally you will have experience of working within mental health/vulnerable adult services, working within multi-disciplinary teams, knowledge of the issues people face with housing/benefits etc and liaising with other services and professionals on service users behalf.
Mental Health Navigators make a real difference to people's lives.
Application Deadline: 12th May at 23:30. PLEASE NOTE: We may interview before the closing date if we receive enough suitable applications
Feedback: Unfortunately, we are not able to give feedback to candidates not shortlisted. If you have not heard from us within a week of the closing date, please assume your application has not been shortlisted at this time.
Please send us your CV and a covering letter (no more than 2 pages of A4), addressing each of the ‘competencies and experience’ listed in the person specification.
The client requests no contact from agencies or media sales.
Thank you!
Work with us
For pregnancy, parents and progress.
At NCT, what we do every day has a real impact on people’s lives.
We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.
Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.
About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:
- Create high-quality, engaging and accessible content across multiple formats, including video, social media, email, web and other campaign assets, ensuring alignment to NCT’s brand, tone of voice and messaging.
- Actively monitoring social channels, media, trends and the external environment to identify relevant conversations, risks and opportunities for NCT.
- Working collaboratively with colleagues across Marketing, Communications and Fundraising & Strategic Partnerships to ensure content supports the objectives of integrated campaigns.
- Managing own workload effectively within the Content Studio, balancing deadlines and planned vs reactive activity.
About you
- You’ll have experience creating engaging and creative content across multiple digital and physical formats.
- You’ll have a strong understanding of brand and tone of voice, and how to apply these consistently.
- You’ll have solid understanding of digital marketing platforms and tools including Facebook, Instagram, TikTok, Canva etc.
- You’re proactive, organised and motivated to use marketing to drive growth and change brand perceptions.
Why work at NCT?
Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger:
a society where everyone who becomes a parent feels confident, connected and safe.
People join NCT because they want to make a difference - and stay because they believe in how we do it.
How we work
We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other.
At NCT we are:
- Welcoming: We are always welcoming, creating connections and building communities.
- Collaborative: We achieve better outcomes by working together.
- Inclusive: We ensure equity and inclusion are core to who we are and what we do.
- Bold: We are bold, brave, and progressive
- Trusted: We provide trusted, high-quality, evidence-based information, support, and services.
We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose.
When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth:
- 30 days annual leave (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suite your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
Join us
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you.
Together, we are NCT.
Our commitment to equity, diversity and inclusion
At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues.
We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action.
We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity.
We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely.
Registered Charity
101 - 500
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.
Thank you!
Director of Professional Standards & Accreditation
Home based (with regular UK travel)
circa £65,000 pa
Full time – 35 hours per week
The Director of Professional Standards and Accreditation is a senior position focused on establishing, overseeing, and upholding the standards that support professional registration and the award of professional titles within the cyber security industry. The role is responsible for overseeing operations that support the Councils core duties to:
• Set and enforce the standards of competence and behaviour required of those whose name is included of the Register of Cyber Security Professionals;
• Approve qualifications, certifications and assessment routes delivered by third party providers recognised as leading to professional registration;
• Award the professional titles of Chartered, Principal, Practitioner and Associate cyber professional and associated specialist designations.
• Determine continuing competence and CPD requirements to support ongoing entitlement to remain on the Register and hold a professional title in cyber security.
• Investigate complaints related to the professional conduct, competence or fitness to practice of registered cyber security professionals and enforcement of sanctions where deficiency or failure is determined.
• Acting as the Council’s principal authority on professional assessment and accreditation, the Director will also serve as the strategic interface with Ofqual, QAA, and other qualification regulators, ensuring national recognition, consistency, and public trust across all pathways—from vocational and apprenticeship routes to higher education and chartered levels.
• The Director of professional standards & Accreditation will have direct line management responsibilities and will be accountable for the wider professionalisation team and outcomes, including the direct delivery of the Associate professional registration title.
Key Responsibilities and Functions:
• Standard Setting: Develop and implement the ethical code, process for ethical complaints and professional competency standards that registrants must meet and adhere to.
• Regulatory Oversight: Accountable for the accreditation and quality assurance of bodies licensed to provide recognised assessments or routes to registration with The Council.
• Policy Development: Contribute to the development of policy for The Council, ensuring it aligns with the organisation’s vision and statutory responsibilities.
• Compliance & Enforcement: Ensure that registrants comply with the standards and regulations applicable to them and take action when non-compliance occurs.
• Public Protection: Protect the interests of consumers by promoting high professional standards within the cyber security profession.Job Description | Director of Professional Standards & Accreditation
• Strategic Input: Provide advice and guidance on matters of professional registration, standards, assessment and quality assurance including Licensed Body accreditation to the leadership team and The Council Board of Trustees.
• Stakeholder management and collaboration: Work closely with our key partners including UK Government, Regulators, Industry, Academia and licensed bodies and engage them with our vision and mission.
- Ensure effective co-ordination and collaboration with volunteers to feed into the quality improvement cycle and growth of the Council (expert advisory panels/groups/moderation/TAPs etc)
- Co-ordination and oversight of the Ethics Committee and Panel.
• Leadership and Management: To recruit, manage, supervise and support the individual members of staff for the professionalisation team, including setting and agreeing objectives within the organisation’s appraisal framework.
Required Experience and Skills
Professional Expertise:
• Deep understanding of the processes and requirements that underpin the development, implementation and upholding of professional standards including competency frameworks, ethical codes and practice guidance.
• Substantial experience leading accreditation, assessment, and quality-assurance functions in a chartered, regulatory, or Ofqual-aligned organisation
• Knowledge and experience of assessment methodologies, validation, qualification design and structure, internal and external quality assurance and moderation approaches to support the recognition of routes to professional registration and award of professional titles.Job Description | Director of Professional Standards & Accreditation
• Experience with qualifications and career pathways – shaping progression routes, aligning with industry standards, and ensuring recognition nationally/internationally.
• Strong grasp of the UK education and qualification ecosystem, Ofqual, QAA, apprenticeships, higher-education frameworks, and national occupational standards, capable of aligning professional recognition with formal qualifications.
Essential Experience:
A minimum of ten years of significant experience operating in comparable organisations to UKCSC whether Chartered Institutes, professional associations or regulatory bodies with a public interest purpose to set and uphold professional standards, maintain a Register and award professional titles.
Regulatory Principles:
Understanding of professional regulation and the role it plays in providing public assurance, trust and confidence.
Strategic Thinking:
Ability to think strategically and contribute to the future direction of the cyber security council and wider cyber security profession.
Analytical & Problem-Solving Skills:
Capacity to interpret data and develop solutions to complex issues and drive continuous improvement.
Communication & Interpersonal Skills:
Exceptional written and verbal communication skills, able to represent the Council with clarity and authority to boards, regulators, and external partners.
Commercial & Business Acumen:
Sound business and commercial awareness to sustain and expand the Council’s professional-registration community.Job Description | Director of Professional Standards & Accreditation.
Leadership and Management:
• Experience of managing and leading a high performing team, with a management style that empowers others.
• Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines.
• Experience of engaging and working effectively with committees, public-interest boards, and volunteer stakeholders as part of development activities.
• To carry out such tasks as the COO/CEO may from time to time deem necessary for the effective and efficient functioning of the Council.
• Reporting requirements and attendance at key strategic meetings.
• Record of representing an organisation at national level with credibility and gravitas.
Accreditation and Qualification Expertise:
• Experience in education and training accreditation.
• Knowledge or experience of the education pathways (apprenticeships to degrees).
• Good understanding of the UK education system.
• Understanding of competence-based assessment methodologies (portfolios, experiential learning, exams, interviews).
To apply, please send your up-to-date CV, along with a covering letter showing how you meet the personal specification and key duties via the email application button.
Closing date for applications: Friday 15th May at 12:00pm
Please send your up-to-date CV, along with a covering letter showing how you meet
the personal specification and key duties via the application button
Thank you!
Maintenance Supervisor
We are seeking an experienced maintenance professional to lead a reactive repairs team across South East London, ensuring high quality repairs and excellent customer service for residents.
Position: Reactive Maintenance Supervisor
Salary: £47,989 to £51,650 per annum depending on experience
Location: South East London covering Lewisham and Bromley
Hours: Full time, 40 hours per week
Contract: Permanent
Working Pattern: Shifts between 8am and 5pm Monday to Friday plus call out rota
Closing Date: 21st May at 11pm
Interview Date: 28th May in Sidcup
About the Role
An exciting opportunity has arisen for a Reactive Maintenance Supervisor to join a busy in-house maintenance team delivering responsive repairs across social housing properties.
You will lead a team of approximately 10 multi-trade and specialist operatives, ensuring repairs are completed efficiently, safely and to a high standard. Working closely with housing, surveying, property services, planning and contact centre teams, you will play a key role in delivering an excellent repairs service for residents.
Key responsibilities include:
- Supervising and supporting a team of maintenance operatives
- Managing reactive repairs performance and service delivery
- Monitoring KPIs, budgets and productivity levels
- Providing technical advice on complex repairs and maintenance issues
- Ensuring health and safety compliance across all works
- Managing performance, absence and development within the team
- Working collaboratively with contractors and internal departments
- Promoting a strong customer-focused and inclusive working culture
About You
We are looking for a confident people manager with strong maintenance knowledge and experience within social housing, local authority or property maintenance environments.
You will have:
- Experience managing maintenance teams within social housing or property services
- Good knowledge of reactive repairs and maintenance trades
- Strong understanding of health and safety, including asbestos awareness
- Experience managing KPIs, budgets and operational performance
- Excellent communication and customer service skills
- Ability to motivate and develop dispersed teams
- Experience managing performance and absence processes
- Strong organisational and problem-solving skills
- Full manual UK driving licence
About the Organisation
This organisation is one of the UK’s leading housing providers, supporting hundreds of thousands of residents across London, the South East and the North West. They are committed to providing high quality homes and services that help people live better lives.
They are passionate about inclusion, diversity and creating a workplace where everyone feels valued and supported. Employees benefit from a collaborative culture, ongoing development opportunities and a strong commitment to wellbeing and sustainability.
Benefits include:
- Excellent pension scheme
- 28 days annual leave rising to 31 days with service plus bank holidays
- Health cash plan
- Life assurance
- Paid volunteering days
- Employee assistance programme
- Flexible and agile working opportunities
Other roles you may have experience of could include: Maintenance Team Leader, Repairs Supervisor, Property Maintenance Supervisor, Responsive Repairs Manager, Voids Supervisor, Building Maintenance Supervisor, Housing Repairs Supervisor, Facilities Maintenance Supervisor, Trades Supervisor, Maintenance Operations Supervisor.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
Who We Are
The 999 Club has stood on the corner of Deptford Broadway for more than 30 years, working with and supporting the local community. Our focus now is on people who are street homeless, rough sleeping or unhoused and those who have no recourse to public funds.
The Gateway is open five days a week and provides a welcoming, safe and friendly space where our members can spend time away from their usual situation and sort out practicalities like getting laundry done, taking a shower, charging their phone and having something to eat.
The Team
Exactly as it says on the tin, the Essential Services Team was set up to deliver essential services and we’re really excited to be restructuring the team. Whilst our Intervention Team works with members to figure out their next steps around housing etc. the Essential Services Team work to make sure that everything is in place we all get to spend time in clean, safe, friendly surroundings.
Working alongside an amazing team of volunteers the Essential Services Team provide it all, hospitality to housekeeping and everything in between. From welcoming members at reception to helping out with laundry, to making sure the place is clean and comfortable and well maintained, that we have enough of everything, that all the admin is taken care of and and that there’s something nutritious for lunch, the Essential Services Team are at the centre of everything we do – effectively, they are the engine that keeps the 999 Club running.
Who We’re Looking For
We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, creating the best environment and providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour, a flair for hospitality and a no- nonsense, positive attitude looking to make a difference in their community.
This vacancy provides a development opportunity so we are inviting applications from people who already volunteer with us or have done so in the past.
Good to Know
Based mostly in the Gateway, a busy and occasionally unpredictable environment
May involve dealing with distressed individuals or managing challenging behaviours
Regular contact with people who may be experiencing crisis or hardship.
The hours are 08:45am – 3:30pm, Monday to Friday
Benefits Include
· 27 days annual leave (plus Bank Holidays), increasing each year to a maximum of 30 days
· 3% pension contribution on qualifying earnings
· Employee Assistance Programme
· Cycle to work scheme
· The opportunity to be part of a truly amazing team doing truly amazing work
Interviews will be held, in person, on site on Tuesday 09th June 2026
The client requests no contact from agencies or media sales.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a IPS Fidelity Practice Lead to play a pivotal role in our Employment Services across London.
Sounds great, what will I be doing?
The IPS Fidelity & Practice Lead ensures Twining-Hestia's supported employment programmes deliver high-quality, evidence-based support aligned with IPS Fidelity Standards and performance targets. The role focuses on turning fidelity reviews and performance data into practical improvements that strengthen outcomes and service quality, while supporting teams through preparation, coaching, and ongoing practice development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Previous experience within Employment services function is essential and you will ideal have worked through IPS Fidelity reviews or service audits before responsible for working with the auditor to ensure a successful outcome. Along side this you need to have coached and mentored people with the Employment services set up previously. Strong analytical skills will also be critical in order to be effective in this position along with advanced IT skills with Excel and CRM systems. Please note this role requires you to travel through out London on a weekly basis as well.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
The client requests no contact from agencies or media sales.
Thank you!
Neo-Natal Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
This role covers the South West of London, including Chelsea & Westminster catchment area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Thank you!
Do you have good knowledge of best practice in relation to rent management? Are you interested in financial empowerment?
This role has been created to support the successful implementation, embedding, and ongoing optimisation of our new Housing Management IT System.
The post holder will ensure that income related processes—such as rent charging, arrears management, service charges, and financial workflows—are accurately embedded across all refuge services. This will include ongoing configuration and testing of the new system to ensure it meets our needs.
Alongside system implementation responsibilities, the post holder will lead on the effective management and reduction of rent arrears, including recovery of historic arrears. Operating within a performance driven framework, they will ensure income KPIs, compliance requirements, and data quality standards are consistently achieved.
A key purpose of the role is to promote financial inclusion, ensuring survivors understand their financial responsibilities, maximise income through benefits and entitlements, and build long term financial resilience.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies
Closing Date: 09:00am on 18 May 2026
Interview Date: 26 and 27 May 2026
The client requests no contact from agencies or media sales.