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We are looking for a passionate and creative Head of Brand, Communications & Marketing to lead the next stage of our journey.
This is an exciting, strategic and hands‑on leadership role for someone who can confidently amplify our brand in the public sphere, drive meaningful engagement, and increase both supporter and beneficiary acquisition.
What You’ll Do
Reporting to the Director of Income Generation & Marketing and leading a small, high‑performing team, you will:
Brand, Communications & PR
Marketing Leadership
Digital Strategy
Website & Content
About You
You’ll be a confident, creative and strategic leader who brings:
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
Our values :
All our work is underpinned by the following universal human values:
Information about the role:
For further information, please see the attached job description.
Salary: £40,000 – £44,000 per annum
Hours: 35 hours per week (part time considered)
Location: Remote
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Money Guidance Officer – 6-month FTC – £28,000 – Hybrid – London
Are you passionate about financial inclusion and supporting people to overcome barriers to financial stability?
We’re working with a small but mighty charity that’s on a mission to make debt and money advice accessible to everyone. They’re expanding their team and looking for a Money Guidance Officer to join them on a 6-month fixed term contract.
This role is ideal for someone who:
Thrives in community-facing work and enjoys engaging with people from all walks of life.
Has strong admin and organisational skills, alongside a warm and empathetic approach.
Can juggle outreach, engagement, and support work – keeping individuals connected to the debt advice journey.
Is comfortable delivering 1-2-1 and group sessions, promoting financial resilience and education.
Can work flexibly across community locations in London (with some hybrid working available).
You'll be joining a collaborative and supportive team at a pivotal moment of growth, helping to ensure people are not just referred into services – but fully supported throughout their financial advice journey.
Salary: £28,000
Location: London (with hybrid working)
Contract: 6-month FTC
Benefits: 25 days annual leave + birthday off + up to 35 days with service, 3% pension, £200 home working equipment allowance, Costco membership, EAP and more!
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Personal Independence Coordinator (PIC) Service Manager
Salary £40,560 Full Time 35 hours per week
Do you want a senior role that makes a positive difference in people’s lives?
Age UK Croydon’s Personal Independence Coordinator (PIC) Service for older people in Croydon is recruiting for a new Service Manager. This is an exciting, rewarding senior role with the opportunity to lead pioneering programmes that are at the heart of Croydon’s innovative approach to Neighbourhood Care in collaboration with the wider health and social care partners.
The PIC Service Manager is responsible for the operational and strategic management of the PIC Service and the Personal Safety Project (PSP), ensuring services continue to support independence for older people in Croydon as core members of the Integrated Neighbourhood teams, ensuring full collaboration with network partners from GPs, health services, adult social care and voluntary sector
Full on the PIC Service delivery model will be provided; the important qualities we are looking for are:
· Excellent leadership, service management and communication and communication skills
· Ability to collaborate effectively with internal and external partners and stakeholders
· Proven ability to deliver innovative, high-quality services
· Self-motivated and able to work flexibly, whilst maintaining good work/life balance
Closing date for applications: 31st March 2026
Interview Dates: 8th April 2026
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
We are looking for 2 Regional Fundraisers to deliver locally tailored fundraising activities, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement.
This is a Hybrid role with 3 days a week in the West Berkshire area.
The Charity
An enthusiastic and collaborative local hospice, dedicated to supporting people through the most difficult times of their lives. You would be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including:
Company pension scheme
27 days holiday - rising to 33 with length of service plus bank holidays
Enhanced maternity and paternity pay
Enhanced sick pay
Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
Staff discount of 10% on new goods online
Structured induction programme and learning and development opportunities.
The Role
Work closely with the Regional Fundraising Team Manager and colleagues, contributing to planning and delivery of a range of fundraising activities.
Work with various internal fundraising leads to further support and deliver a portfolio of activities.
Be an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams.
Ensure excellent supporter stewardship, accurate data management and compliant fundraising practice.
The Candidate
Ideally knowledge of, or experience in delivering fundraising activities.
Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income.
Ideally experience of using a database to manage customer relations.
Driving licence and car needed.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Partnerships Officer (Programme Officer)
Aga Khan Foundation
The position
AKF(UK) Partnerships Officers are part of the Global Aga Khan Foundation (AKF) Partnerships team tasked with identifying funding partnerships and strengthening existing ones to support our strategic goals. Partnerships Officers manage a set of grants across a variety of themes and geographies. They also support engagement with European and Asian bilaterals, multilaterals and foundations to secure funding for ten multi-sector not-for-profit and for-profit agencies of the Aga Khan Development Network (AKDN) operating across Asia and Africa. This is all done in close collaboration with field units, global teams, and our partners.
KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES
Grants Management
Resource Mobilisation
Coordinate processes of contracting and negotiation, engaging relevant stakeholders, and ensuring contracts ‘get over the line’ in a timely and efficient way.
Carry out any other duties as assigned by the Senior Partnerships Manager, Deputy Regional Directors or Global Deputy Director for Institutional Partnerships.
The requirements
QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES
Qualifications
Skills
Knowledge
Experience
Attributes
Behaviours
FURTHER DETAILS
Sector
Social Development
About the Agency
The Aga Khan Foundation is a leading global development organisation working to tackle the root causes of poverty. For more than 50 years, we have helped create strong community institutions that support sustainable, locally driven initiatives to improve the lives of millions of people. By combining local knowledge with global best practices, we strive to bring about transformative and long-lasting improvements to quality of life.
Working alongside the agencies of the Aga Khan Development Network and through partnerships with local communities, civil society and business as well as governments and international aid agencies, we are building a future where we all thrive together.
Job Expires: 25-Mar-2026
The client requests no contact from agencies or media sales.
Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.
Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.
To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.
This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.
If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.
Post Salary: £25,878 per annum, pro rata hours worked
Working hours: 22.5 hours per week, worked over Monday to Friday
Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.
This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.
Overview of Post
The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team.
Main Responsibilities
Digital & Communications
Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate
Open, scan, and distribute post to appropriate recipients
Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.
Assist the Senior Leadership Team in website updates and social media content.
Reception
Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed
Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options
Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required
Assist the Support & Services Lead in ordering bus passes
Compliance & Governance
Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.
Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.
Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team.
Coordinate policy update processes and distribution
Financial & Procurement Management
Administer procurement processes for office supplies and equipment
Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers
Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance
Facilities & Building Management
Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors.
Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections
Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products)
Liaise with CV Life regarding building maintenance and repairs, and with cleaning services
Arrange annual PAT testing of all electrical equipment
Assist the designated Health & Safety Officer in
conducting periodic checks of the security alarm systems and access procedures
identifying and resolving health and safety issues, maintaining accurate incident logs
Relationship Management
Maintain positive relationships with key service providers
Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.
Keep stakeholders informed of relevant developments and maintain regular communication
HR Administration Support
Conduct annual driving license checks for staff who drive for work
Verify MOT and tax status for vehicles used for work purposes
Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.
Health and Safety
Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation
Record workplace accidents
Maintain supplies of condoms and pregnancy tests, liaising with Public Health
IT & Equipment Management
Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.
Liaise with IT service provider for equipment procurement and technical support
Coordinate laptop setup and configuration for new staff
Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options
Manage and review mobile phone contracts
Maintain accurate records of equipment allocation and contract expiry date
Person Specification
Experience
Previous experience in office administration
Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software
Familiarity with online graphic design tools e.g. Canva
Knowledge & Skills
Organisation & attention to detail: Excellent time management and accuracy in data entry
Communication: Strong written and verbal communication skills
Client facing skills including empathy and sensitivity
Efficiency: Ability to manage multiple tasks simultaneously
Understanding of GDPR regulations
Values & Behaviours
Self motivated and a strong problem solver.
Collaborative team player
High integrity and a continuous improvement mindset.
Commitment to Kairos’s values and ethos.
Other
Willingness to work flexibly.
Unrestricted right to work in the UK
If you would prefer, you are welcome to complete our application form as an alternative to sending us a CV with covering letter.
A movement of women working together to create the moments when change becomes possible.
The client requests no contact from agencies or media sales.
Location: HFFB Warehouse, Ravenscourt Road, W6 0UD
Salary: £36,000 per annum
Hammersmith and Fulham Foodbank is a well established and busy charity making a positive impact in our community. We are dedicated to providing essential support to those facing crisis, delivering foodbank sessions, offering wraparound support and working with partners to meet local needs. In the next 12 months, we have ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.
At Hammersmith and Fulham Foodbank, our mission is to create a profound and lasting impact on our community, and we're looking for an experienced Operations Coordinator to join our team. In this pivotal role, you will be at the heart of our work, driving the enhancement of logistical operations that ensure a safe, compliant and efficient workspace. Your contribution will directly impact the lives of those who depend on our essential services.
Key responsibilities:
What you'll bring:
What we’ll offer:
Application Deadline:
Please note that the closing date for applications is initially set for Monday 23rd March 2026, but depending on the number of applications received, we may bring this forward. We encourage early applications.
We aim to interview on the following dates: Monday 30th and Tuesday 31st March 2026.
Further details:
Location: Based at HFFB Warehouse, Ravenscourt Road, W6 0UD, with regular visits to all other local Foodbank centres (see locations page of our website). Opportunity for some home working by arrangement.
Requirements: An Enhanced Criminal Records check is required for this role as we work with vulnerable people in society.
REF-226 997
Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and would particularly welcome applications from residents of Hammersmith and Fulham.
Strictly no agencies, please.
About Hammersmith and Fulham Foodbank:
We are the Hammersmith and Fulham Foodbank, an independent charity, and a proud member of the Trussell Trust Foodbank Network, providing a range of essential services for people who need help in our community. Our mission is the prevention and relief from poverty. But we don’t ‘just’ provide food. We know that by the time someone comes to the Foodbank, there may be wider issues needing support, which is why we also offer professional advice through our partners, such as Citizens Advice H&F and connect people with a breadth of local support. We achieve a life-changing impact through our foodbank sessions and our Hub on the White City Estate. We believe in helping the whole person, responding to the changing needs we see, and we push for early intervention in our borough to avoid people reaching crisis.
Our client is a leading independent funder. They aim to improve the natural world, secure a fairer future and strengthen the bonds in communities in the UK. They provide c.£50million annually in grants to organisations working towards their aims. They also have an allocation of £60 million for social investment and a £10m impact investment allocation, alongside their£1.3bn endowment.
The foundation’s strategy is underpinned by the need to tackle structural inequality, racism and the causes and impacts of climate change.They believe that we need bold action and impact like never before, so as well as funding brilliant organisations, they we will work alongside partners and collaborators to remove barriers and secure progress, using their voice to quietly influence and effect change.
Prospectus is delighted to be working with the foundation to recruit a Funding Manager for their Creative, Confident Communities (CCC) strategic aim, which focuses on communities connected by ‘place’. Through this programme, they are working towards places where communities can fulfil their creative, human, and economic potential.
The role:
This role will work within the Creative, Confident Communities Team in making a significant contribution to the delivery of the foundation’s strategy, specifically focused on place-based and community-led change across the UK. The primary aim of this role is to bring grant-making expertise and knowledge to add capacity to the team moving forward.
This is a unique opportunity to work with and support a range of organisations, initiatives and projects that are seeking to create place-based change, working with communities across the UK to achieve this. The foundation has independence, resources and influence that enable them to move at pace and make a positive difference for people and communities in the UK. They have ambition and an appetite for risk, to try new things and work with new and unusual partnerships to deliver their aims. A key question that guides the foundation’s work and action is “what more can we do?” – the foundation is looking for someone to join them and contribute to answering that question.
This will include identifying and building a pipeline of relevant activities aimed at delivering on the aims and objectives of the programme. This is a very relational role with emphasis on building and brokering collaborations, attending webinars, forums and conferences to further harness sector learning relevant to the aims of CCC.
The role is full-time and candidates looking to work 0.8 full-time will also be considered. At present, the foundation has a hybrid approach to working and the candidate will work from the Kings Cross office two or three days per week – these will include Tuesdays and Wednesdays. Occasional UK travel will be required, which may include an overnight stay.
The person:
The successful candidate will have substantial grant-making experience and will ideally have gained this within a community driven Funder or Grant-maker in the UK. An environment where the core objectives of the CCC programme are very apparent and the knowledge and understanding is there to bring to the table.
A deep understanding of the challenges faced by communities and places across the UK is essential and having hands-on experience of tackling these issues will be very valuable to this role. Being thoughtful, analytical and inquisitive, the role requires advance problem solving and synthesising sometimes quite complex information and delivering to a wide range of audiences in digestible and concise communication.
Collaboration is key to success in this role and evidence of having worked in close knit and very busy team in connected areas of work will be important in addition to being able to work independently and to manage your own time will be important.
The foundation believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making. Learn more about the Foundation’s values and how they work. We want to encourage applicants with a diverse range of backgrounds to apply. We're particularly keen to hear from those with those with lived experience of racial inequity, disability, or poverty.
First stage interview:
Thursday 23rd April (Virtual)
Second stage interview:
Tuesday 28th April (in person) (PM)
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
We are recruiting for a Community and Events Assistant to join our team in London; the scope on this job involves….
Job Title: Community and Events Assistant
Location: Hybrid with a requirement to occasionally work at our Head Office (Vauxhall)
Salary: £27,926 per annum
Contract type: Full-time, Permanent
Hours: 37.5
Are you a positive, kind, and empathetic individual with strong organisational and time management skills? Do you enjoy connecting with people from all walks of life and want to develop your career in fundraising?
At Refuge, we’re looking for a passionate and proactive Community and Events Assistant to support the delivery of our ambitious plans to expand our Community and Events programmes. This is a fantastic opportunity to gain hands-on experience in fundraising, supporter engagement, and event coordination within a supportive and passionate team.
In this role, you will:
We’re seeking someone who:
Join us and be part of a team that’s changing lives every day.
Closing date: 9.00 on 7 April 2026
Interview date: 15, 16 & 17 April 2026
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Foundation Partnerships Manager
The Barratt Redrow Foundation
Charity People are excited to be working in partnership with the fantastic team at The Barratt Redrow Foundation to find a brilliant Foundation Partnerships Manager. This role will lead in the delivery of their national charity partnerships programme, covering employee fundraising, volunteering and charitable projects across the business.
The Barratt Redrow Foundation launched in 2021 to draw together, professionalise and grow charitable giving at Barratt Redrow PLC. It is an independent UK registered charity solely funded by an annual donation from the PLC.
The Foundation supports good causes across the country and donates over £4m each year to make a difference in communities across the UK, including those where Barratt Redrow operate. They make an impact through national charity partnerships and a number of grantmaking programmes.
Since its launch in 2021, the Foundation has donated over £20m to more than 2,000 charities and delivers a portfolio of highly impactful national partnerships supporting over 100,000 young people each year.
Salary: £40,000-45,000
Location: London
Hybrid working: 2-3 days each week in the business, split between the London office, partners, Divisions, and home.
Contract: Permanent
Hours: 37.5 per week
Benefits include:
The Role
This is an exciting and hands-on role for someone with extensive knowledge of corporate/charity partnerships who can deliver against the Foundation's charitable strategy, maximising fundraising, volunteering, and communication objectives.
You will recruit and support colleagues to increase engagement, proactively build relationships across Divisions, and lead a range of projects spanning volunteering, fundraising, governance, and reporting. The role also involves producing compelling content and supporting the Foundation's visibility across the business.
About You
You will be someone who can demonstrate:
How to Apply
If this role incredible role sounds like your next move, please get in touch with to find out more on how to apply!
Timeline
Equity, Diversity & Inclusion
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to help lift some of the most vulnerable in our communities out of poverty? Do you want work with a small, compassionate, dynamic charity, and help change lives? If so, we would love to talk to you.
This is an exciting opportunity to join one of our West London Branches as a Debt Advice Case Manager, to help in our mission to ‘Restore Dignity and Renew Hope’ to those in our communities brought down by poverty and debt.
You will be expected to deliver high quality holistic and in-depth debt advice and money education on a case management basis and to support the provision of advice by volunteers.
About Crosslight
Crosslight works to lift people out of poverty and help them build a better future. We long for our communities to flourish and for no one to be left behind, and our vision for our staff and volunteers is more than just a job, it is an opportunity to make a difference.
Crosslight was born out of the ministry of the local church and retains a strong Christian ethos which informs and underpins the values by which we operate. Our calling is to work in partnership with local churches and community organisations to serve anyone in need, irrespective of their race, gender, religion, sexuality or any other characteristics. Together with our partners, we strive to effect lasting change and increase the capacity of our clients to realise their full potential.
We are of our community and for our community – we are ‘all together’, and we would love for you to join us.
“Working for Crosslight has been life changing for me. I love the people that I work with and the supportive environment that has been created – everyone really looks out for each other. Crosslight really cares about their clients and treats everyone as an individual. It is hugely rewarding.” Sarah, staff member
About the role
This Debt Advice Case Manager role combines both technical and pastoral elements. It will involve building a client case, untangling sometimes complex situations, liaising with creditors, providing guidance for volunteers, and discerning and communicating the appropriate choices and strategies for the client. You will also need to lead client appointments and support clients through what at times can be emotionally difficult situations. Please read the Job Pack on our website for full details of the role and requirements.
Ideally, we are looking for someone with prior debt advice experience, and who has experience of working with vulnerable clients and supporting volunteers. However, we will also consider employing someone as a trainee Debt Advice Case Manager if they are able to demonstrate that they possess the skills, maturity, and determination to become proficient in this role.
Visit our website for details of how to apply.
The client requests no contact from agencies or media sales.
Cymdeithas Elusennol Ynys Môn is seeking an experienced Honorary Treasurer to provide professional financial advice and guidance to its Board of Trustees. This is a paid, advisory role (non-trustee) focused on financial oversight, risk management, and supporting informed, sustainable decision-making.
Working closely with the Board and CEO, the postholder will help ensure the charity’s finances are well-managed, transparent, and compliant with charity law and accounting standards, including SORP. The role involves approximately two days per month, with hybrid working arrangements.
This is role offers the opportunity to apply senior financial expertise to the stewardship of a charitable fund for the benefit of communities across Ynys Môn, now and for future generations.
Applicants should hold a recognised professional financial qualification or have equivalent senior-level financial experience.
The client requests no contact from agencies or media sales.
About the Role
The Energy Debt Specialist will provide a high-quality inbound telephone debt advice service to clients as part of our brand new Consumer Energy Debt Advice project. This project is for clients who have energy debt (amongst others) and is intended to reduce the impact of personal debt by providing them with debt solutions.
For a trainee post, this role would suit applicants with:
Requirements
Person Specification:
You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.
OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.
4.Effective oral and written communication skills.
5.Numerate to the level required by the tasks.
6.IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
7. Ability and willingness to work as part of a team.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.