Job Brief

We are looking for an experienced Project Manager who will manage the Media Movers programme, Media Movers North and Media Movers South. This involves working closely with the Media Movers Project Coordinator and Project Lead, as well as with the participants within the programme; young people with migrant backgrounds and sector professionals, the media and funders.

About On Road Media

On Road Media is an award-winning charity that tackles social problems by improving media coverage of misrepresented groups and issues. We work towards long term narrative change by informing everything we do with research that tells us which stories are most effective to create positive social change for people.

We support people with first-hand experience of the issues to do safer, more strategic media work, whether in front of the camera or behind the scenes, bringing them together with the media on “interactions” to inspire fresh and nuanced content with a focus on popular culture.

Our projects include Talking About Poverty”, Angles: A Different Take on Sexual and Domestic Abuse”, All About Trans, and Media Movers which supports young people with migrant backgrounds. We have recently begun work in two new areas, Climate Stories That Work, and the palliative care of children.

Our work has leveraged over £6 million in positive programming on these issues in the UK through our media interactions; behind the scenes, facilitated sessions.

The kind of person we’re looking for loves working in a team towards the common goal of improving the world around us. You’re already passionate (or are keen to learn more) about inclusion, fairness and a representative media. You will be excited to learn about our methodology and about the prospect of playing a significant role in a small, award-winning charity. You will be up for a challenge and will enjoy the support of an experienced and friendly team.

We are committed to providing equal opportunities for everyone regardless of their background or age. We are particularly keen to receive applications from Black, Asian and minority ethnic people; people with disabilities (visible and invisible, mental and physical); people who identify as being LGBTQIA; and people who identify as working-class or have done so in the past.

Main responsibilities

These are split between project related work and non-project work

• Develop and maintain project schedules, delivery plans, monitoring and reports consistently
• Control and maintain programme budgets
• Maintain quality, impact and effectiveness of Media Movers through objectives and key results (OKRs)
• Deliver a series of workshops (what we call “interactions”) to bring media professionals and young people from migrant backgrounds together to improve media portrayal
• Provide general support to project participants around media engagement and issues related to involvement with the project
• Provide expertise to project participants and media workers on framing principles and help bring about well-framed media content (you will be trained in strategic communications and framing upon joining the organisation)
• Liaise with the media to bring about more nuanced content and better understanding, involving working closely behind the scenes on stories, consulting on scripts, pitching and advising senior media professionals
• Run peer support meetings twice monthly and collaborate with our network of co-facilitators on delivery
• Maintain online presence for the project, including website and social media
• Identification of project risks and proactive escalation into issues as required. Escalation to internal or external stakeholders and advisors where necessary
• Produce quarterly project status reports, with contributions to discussions on improving project quality and legacy, and compile project reports for funders
• Build capacity in the third sector by sharing our methodology through consultation and/or ad hoc training with sector colleagues and organisations working in this space
• Run meetings with the team around particular issues or topics related to On Road’s strategy
• Facilitate and attend team, project, organisation and other meetings, training or events as appropriate
• Work closely with the Project Assistant and Administrative Assistant on Media Movers related admin, expenses, project activities and supporting where necessary with charity administration, such as the annual report
• Close liaison with the Chief Executive, Senior Project Manager, team, advisors, trustees, stakeholders, and project participants
• Community outreach and event attendance across all of On Road’s projects and work
• Speaking at events or delivering workshops at conferences where appropriate

Essential job skills and requirements

We expect you to meet most of this criteria, however, we don’t expect you to meet every point and welcome applications where skills have come from a mix of areas.

• At least two years of project management experience
• Experience in line management (e.g. at least one person or a team)
• Excellent experience in facilitating, supporting and boosting relationships, keen to network and maintain connections
• Excellent interpersonal and communication skills – enjoys getting to know and collaborating with people and has empathy, patience and good listening skills
• Experience in managing project/s with a track record of excellent delivery, delivered on-time, within the scope and budget, with impressive outcomes
• Experience in all aspects of project planning, including managing budgets, reporting, monitoring and evaluation
• Excellent written skills and good general IT skills using Microsoft Office, Excel, Word, Mailchimp
• Solid organisational skills including consistency, accuracy and an eye for detail
• Experience in fundraising, identifying sources of funding, submitting proposals and reports
• Experience in resolving conflicts and problem-solving with an awareness of how a project can affect others and willingness to manage the effect it will have on them, setting expectations and managing concerns or challenges

Desirable

• Experience in working with young people
• Background in events planning and/or delivery or campaigning
• Experience or interest in using the Agile method for project-planning, using objectives and key results and/or knowledge of project management systems such as Trello, Slack or Asana
• Background in working and/or interest in how the media works
• Background in charity sector and in particular, a small charity
• Background in working with minority groups and social issues and/or understanding of misrepresented communities different experiences and challenges
• Ability to work as part of a team as well as being self-sufficient – comfortable working remotely from some (or all) colleagues

Values and Behaviours

• Personally committed to On Road Media’s mission, vision and values and collaboration-focussed method of work.
• Committed to reflection and learning, including sharing failures and uncertainties; openly taking feedback from the team and members of the community on your behaviour and work.
• Brings ideas for improvements and is open and honest in all communications where relevant and appropriate
• Awareness of your own needs: Events can be challenging – you will be good at knowing your limits under pressure and will be confident to ask for help when you need it. You will receive support from your team and we’re keen to nurture an environment where no-one feels worried about asking for help or support when they need it.
• Resilience working under pressure, ability and willingness to both give and take constructive feedback.
• Willingness to work the odd evening or weekend as needed, with a time-off-in-lieu policy.
• Growing levels of self-awareness, including an understanding of how your background has shaped the opportunities afforded to you and how you relate to people from different backgrounds to you.
• Willing to develop emotional intelligence, including a growing ability to empathise with and appreciate others, creating opportunities for those you work with to grow.

Reward package includes:

Working in a friendly office (in an Ethical Property building) surrounded by other social enterprises and charities. The office is Covid safe and open, however, currently, we’re mostly working remotely due to the pandemic. There is a framework of support for staff, including a work station risk assessment and health and safety action plan. The On Road Media team have:

• Fortnightly well-being check-ins with your manager – an opportunity for you to share feelings and experiences about your work, alongside feeding into a well-being and welfare staff framework.
• Mentoring – each staff member is set up with an external mentor after the 3 month probation period.
• Training opportunities – as a small charity, we have a modest training budget but we try our best to access training opportunities through our funders for staff where possible and encourage staff to attend events.
• Meeting amazing people through our networks of activists and journalists.
• Working alongside people who love what they do.
• Access to a 24/7 Employee Assistance Programme with counselling and advice helplines.

Deadline is 9am Thursday 27th May 2021.

Job Overview

As Doctors of the World UK’s Clinic, Helpline and Hospital Access Coordinator, you will reduce health inequalities by coordinating our clinic and our advice line (alongside a wider team), and by managing a caseload of people refused secondary care (hospital care or non-primary care services in the community).

You will support the Clinic and Helpline Lead by providing day-to-day coordination and supervision of our east London clinic and office-based patient helpline. During any COVID-19 lockdown, this will include coordination of our remotely staffed services. You will provide support and oversight to volunteers delivering these services, including assistance in resolving complex cases on behalf of vulnerable service users, with support from the GP Clinical Lead for clinical concerns.

You will help provide a welcoming, engaging and safe space for our broad and diverse volunteer team, leading by example in how to communicate with both colleagues and service users. Your good people skills will be important for this, as will your understanding and ability in volunteer management and supervision. You will have substantive experience in working with volunteer teams to deliver health or social care services to vulnerable groups.

You will draw on your experience of delivering effective advocacy on behalf of excluded groups as you work on complex cases and equip and empower volunteers in their roles at Doctors of the World.  You will have strong administrative and coordination skills, which you will apply to ensure the smooth delivery of DOTW’s services.

In addition, with the support of the Hospital Access Project Lead you will deliver DOTW’s secondary care casework through management of a caseload of complex cases, where appropriate challenging a hospital’s decision to refuse, delay or charge for care.

You will work closely with the rest of the UK Programme Team to identify secondary care cases and will liaise with the Hospital Access Project Lead and Policy and Advocacy team to identify cases that are relevant for advocacy purposes. You will collect case studies and testimony from people directly affected by the charging regime as part of an effort to change harmful policy practices.

By enabling the organisation to better speak about what we know from our experience of providing advocacy and health services to vulnerable people struggling to access NHS secondary care, you will help effect lasting change for excluded people who are denied their right to healthcare.

Those with lived experience of migration, the asylum system, homelessness or exclusion from health services are encouraged to apply.

How to Apply

To apply, please review job on the website whereby there is a role description for your perusal. For the application process itself a CV, covering letter and a completed additional information form must be sent to the HR admin email provided.

Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Applications that do not demonstrate the essential skills, knowledge, experience and competencies will not be shortlisted.

Please mark the subject of your email as ‘Clinic, Helpline and Hospital Access Coordinator – application”.

Deadline for Applications
10th May 2021

Akademi is recruiting for a dynamic and committed Learning & Participation Producer. The L&P Producer is an integral role in the organisation, working 4-5 days/week as Akademi grows and develops our participatory practice taking South Asian dance to our communities. The post holder will be highly motivated and will be supported and encouraged to bring their creative flair, initiative and arts participation experience to the role. To find out more, please download a recruitment pack below.

Akademi is committed to being an Equal Opportunities employer and recognises the importance and advantages of diverse workplaces and communities. Any candidate who self-identifies as D/deaf, disabled or neurodivergent, as a person of colour, and/or as genderqueer, and who meets the essential person specification, is guaranteed an interview. If you feel that this applies to you, please indicate in your application email.

We have an exciting opportunity for a Product Manager (Web) to join our team in Gilwell Park, London (with remote working). You will join us on a full-time, fixed term basis until the end of March 2023, and in return, we will offer you a competitive salary of £43,064 inclusive of Outer London Weighting.

The Scouts are embarking on transforming their Volunteer Journey to make volunteering with us even more attractive, accessible, flexible, and enjoyable. For our 160,000 volunteers, a crucial part of their volunteer experience is the training we offer to ensure they feel confident and are equipped to undertake their role.

We want to develop a learning culture where training is simple but effective and delivers the skills and knowledge that our volunteers need when they need it, whether they work directly with our young people delivering skills for life or carry out a supporter, manager or governance role. There is a wide range of learning needs to be met and we want to enable our volunteers to manage their own learning journey and access their training in a modern and flexible way that enables them to fit it into their lives alongside their volunteering and other commitments.

The Product Manager (Web) Role:

As a Product Manager your key purpose is to manage the development of our digital platform including our programme planning tools, working with key teams across the organisation. Spending time listening to users, researching, understanding and communicating the product vision and then identify requirements, translate into user stories and communicate these for implementation.

What will you be doing in the Product Manager (Web) role?

- Create and agree the product vision, objectives and roadmap for agreed products with key stakeholders
- Translate product vision into clearly documented user stories and acceptance criteria
- Develop, manage and monitor objectives and key results (OKRs) and key performance indicators (KPIs) for agreed products
- Support colleagues and stakeholders to produce user and organisation requirements and functional specifications
- Lead the build, test, training and deployment processes, making sure that the organisation requirements are delivered and the solution will be fit for purpose
- Facilitate the prioritisation of user stories based on delivering optimum benefit to the organisation and our members
- Facilitate and run workshops, build strong relationships and inspire confidence through your ability to understand the business, its problems and its aspirations
- Develop clear requirement specifications, ensuring that all business and systems needs are identified clearly and unambiguously, with detailed consideration for all project and technical dependencies and risks
- Carry out data analysis by identifying sources, gap analysis and requirements for migration and integration to existing systems

What we are looking for in our Product Manager (Web):

- A track record of working on digital products with demonstrable experience of working on a variety of different delivery projects
- Experience working with stakeholders and business users to elicit, capture, analyse, refine, communicate and document their requirements
- Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, DSDM)
- Exposure to digital systems such as CRM, CMS, Mobile Apps and Social Media
- Experience of a variety of requirements elicitation techniques, (e.g. interviews, questionnaires, user observation, workshops etc.)
- Experience of analysis of both functional and non-functional requirements
- Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery
- Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc.
- Experience of facilitating Agile ceremonies such as sprint planning, stand ups and retrospectives
- Experience of using data and insights to inform decision making
- Experience of working with wide range of stakeholder audiences
- Product Management training/qualification (Desirable)
- Agile, SCRUM or SAFe project management training /qualification (Desirable)

What we can offer you as our Product Manager (Web):

- 25 days holiday and going up to 28 days after 2 years’ service and 32 days after 5 years’ service
- Additional holidays between Christmas & New Year
- Life Assurance
- Simply Health Scheme
- Generous Pension Scheme
- Free car parking
- Gilwell park minibus service

Closing date: Thursday 6 May 2021, 23:59

Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!

The Scouts is an equal opportunity employer and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies