Social work volunteer volunteer roles

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Program & Impact Expert (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To oversee program design, evaluation, and delivery quality.

Key Responsibilities:

• Guide development of youth and family support programs.

• Ensure alignment between mission, outcomes, and measurable impact.

• Oversee safeguarding and quality assurance standards.

• Provide expertise in social work, education, or community development.

• Mentor staff to maintain high ethical and service standards.

Requirements/Skills:

• Background in social work, education, youth engagement, or nonprofit program management.

• Strong understanding of safeguarding, wellbeing, and inclusion.

• Data-driven mindset with empathy and creativity.

Benefits:

• Direct influence on the lives of vulnerable youth and families.

• Leadership in creating innovative, measurable community impact.

• Recognition as a founding architect of transformative social programs.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We are looking to recruit people for our Youth Programme, for a minimum commitment of 10 weeks. The Youth Programme works with young refugees and asylum seekers in the Epirus region of Northern Greece, providing them with a sense of community and experiences that they wouldn’t otherwise receive!

There are some specific applicant requirements, however the most important is to have a strong desire to work with young refugees and have the commitment to improve the situation for them here in Greece. Second Tree works in a transparent way in a challenging and changeable situation on the field; therefore, an ability to learn quickly and be open to feedback is vital.

Your role would include:

We are looking to recruit people that are open to filling one (or more) of the following roles within our Youth Programme. Whilst these should guide applications, the roles often overlap and are interchangeable. Imagination and flexibility is encouraged when applying: let us know your suggestions on how we can use your skills!

The roles range across:

• Children’s English Teacher: responsible for the planning and delivery of the programme’s English classes. Classes focus on low level English learning and must be fun and engaging. TEFL/equivalent experience is preferable, but not essential.

• Excursion Lead: responsible for the planning and leading of weekend excursions, a highlight of the programme for participants! Excursions require an organised, methodical planner who is engaging and confident leading groups of children.

• Workshop Lead: responsible for facilitating workshops that can be either thematic, reinforcing the vocabulary learned in English class to make it more practical and interactive, or focused on social and emotional learning, helping students develop their self-awareness through creative and mindful activities, or touch upon any scientific/mathematical knowledge the teacher might bring. 

No matter the role(s) filled, team members are expected to help plan, prepare and participate in various community engagement activities such as: picnics, community excursions, sporting events, etc.

You should be able to:

• Be consistent with your application of behaviour management techniques

• Be honest and transparent; be able to give and receive feedback in the most straightforward way

• Manage a wide range of tasks and intense workload effectively and efficiently 

• Communicate in English, both written and orally

• Deliver programme activities and carry out administrative and logistical tasks

• Plan and deliver effective and dynamic educational activities

• Care for people: the interests of the people we work with should always be your first concern

The ideal candidate will have:

• Experience with young children and teenagers in educational and leisure activities

• Experience working as a Scout leader or a leadership role in other such youth activities

• Experience working in the refugee context

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Have experience leading a team of this type?

Consider applying to become a Youth Programme Coordinator. Whether your experience lies in the humanitarian sector or elsewhere, we are looking for people with expertise that can drive us forward as an organisation. 

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

MumsAid’s Young Mums service supports expectant and new mothers aged up to the age of 25, offering emotional support, peer connection, advocacy, within a group setting. The group offers a safe, welcoming environment where young mums can share, connect, and learn.

To assist in the organisation and the smooth running of Young MumsAid group sessions. Offering friendly emotional support and guidance to help new mums connect and thrive in their community, ensuring group participants feel safe and welcomed. 

What will you be doing? 

• Assist the group facilitator with planning, organising, and facilitating regular support group meetings for new mothers, ensuring that the meeting space is clean, safe and warm. 

• Greet attendees as they arrive; help new members settle in, show them around, introduce them to others. 

• Be attentive to group dynamics; encourage inclusion and gently facilitate interaction when helpful (for example, helping quieter mums to join in). 

• Provide emotional support and guidance to mothers within the group, ensuring a safe and inclusive atmosphere. 

• Provide tailored one-to-one support to mothers within the group who need additional help, referring to other specialists when necessary. 

• Assist with administrative tasks related to the group, including attendance records, scheduling, and communication with participants. 

• Implement and deliver engaging and relevant content for group sessions including activities, and discussion topics as advised by the facilitator. 

• Participate in debrief or feedback with the facilitator after the group, sharing any insights or concerns. 

• Observe and flag any safeguarding, mental health, or welfare concerns in line with MumsAid Safeguarding and child protection policies (in debrief with facilitator) immediately following the session. 

• With guidance from the facilitator carry out monitoring requirements. 

• Support in liaising with other professionals to increase awareness about the group and to assist in recruitment of suitable group members.

• Respond to any feedback of the group, adapting sessions as necessary as directed by the group facilitator. 

• Distribute educational materials and resources relevant to new motherhood as necessary. 

• Promote and support equality, diversity and inclusion, ensuring that the views and voices of MumsAid’s service users are considered in all aspects of group initiatives, including in the discussions of need and impact. 

• Maintain confidentiality and privacy of group members. 

• Attend induction and role-specific training and take part in supervision or feedback sessions. 

What skills and qualities can you bring? 

• Warm, welcoming personality; good at putting others at ease 

• Empathetic, non-judgemental nature 

• Some awareness of mental health challenges (especially maternal mental health) 

• Strong commitment to MumsAid values: empowering, safe, peer-led, inclusive, sustainable 

• Understanding of confidentiality and when safeguarding takes precedence, in line with MumsAid policies and procedures 

• Reliable and able to work well in a team 

• Be committed to equality, diversity, and inclusion.

• Comfortable and confident around young children 

• Openness to feedback and supervision 

• Willingness to complete volunteer induction 

• Willing to undergo DBS check 

What is in it for me? 

• Induction and regular training, including safeguarding training, mental health first aid and suicide prevention training.

• Ongoing support, supervision, and feedback 

• Reimbursement of travel expenses (with receipts) 

• Make a real difference to the lives of local young mums 

• Gain valuable experience in supporting vulnerable families 

• Gain practical experience in group facilitation and community support. 

• Develop active listening, communication, and safeguarding skills. 

• Be part of a welcoming volunteer team 

• Written references on request 

• A DBS check paid for by MumsAid (If required) 

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £22.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.

No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.
 
We are looking to recruit an enthusiastic volunteer to lead our safeguarding team in all matters relating to support, integration and safe working with children and adults at risk of harm.
 
As the District Safeguarding Officer, you must be self motivated, have excellent communication skills, and the ability to develop and maintain professional relationships with volunteers and statutory health and social care agencies.
 
Due to the nature of this role, a satisfactory Disclosure and Barring Service (DBS) check will be required.
 

Closing date for this role is 21/08/2026 and interviews will be Date, Time and Location to be advised

If you are already an SJA volunteer or employee, please apply here:

if you are external to SJA, please apply below:

Description

Please note that this role will operate from our Manchester Road charity shop and is suitable only for volunteers aged 21+ and those who have had their license for 2+ years.

Role Purpose:

In this role, you will be generally working alongside another driver, collecting and transporting stock between shops and customers' homes and between our various charity shops in a Forget Me Not van. This would include furniture and therefore some heavy lifting and carrying.

Shifts

Shifts are flexible to suit you, with options for half or full days Monday through Sunday, with a full day being around 8:00am to 3:00pm.

Tasks & activities

• Delivering and collecting stock and donations to and from Forget Me Not charity shops, homes, businesses and other locations.

• Ensuring the van is used efficiently and is clean and presentable, carrying out basic checks at the end of the day to make sure the van is roadworthy.

• Following the instructions of the Transport Team Lead to ensure donated/purchased goods are collected/delivered on the day specified and in accordance with policy.

Personal qualities & experience

You need to be approachable and friendly. Previous experience of working in this area is not essential but would be useful. Knowledge of the local area and shop locations would be helpful.

Volunteer Workshop Support

What you’ll be doing

Workshop Support Volunteer

• Welcome and support participants during workshops
• Help with activities, discussions and group participation
• Assist staff with setting up resources and workshop materials
• Support a safe, positive and inclusive learning environment
• Help gather feedback and pack away after sessions
• Support online sessions where needed

or Workshop Co-Facilitator Support

You may also support workshop delivery by:

• Assisting the lead facilitator during sessions
• Helping guide discussions and group activities
• Supporting positive group dynamics and equal participation
• Encouraging confidence, engagement and peer support
• Helping participants feel comfortable contributing and sharing ideas
• Assisting with online facilitation tools such as breakout rooms and chat functions

What we’re looking for

You don’t need professional experience — just the right attitude:

• Friendly, reliable and approachable
• Good listener and communicator
• Empathetic and non-judgemental
• Comfortable working with people from different backgrounds
• Positive, organised and supportive
• Able to maintain confidentiality and professional boundaries

Experience in group work, coaching, mentoring or wellbeing support is helpful but not essential.

What you’ll get

• Full training and ongoing support
• Experience in workshop facilitation and community support
• Opportunity to build confidence and develop new skills
• Meet new people and be part of a supportive team
• The chance to make a real difference in your local community

Time commitment

• Around 3 hours per week during workshop courses
• Opportunity to support multiple courses over time

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Chair of the Board of Trustees

The Ripple Pond Charity - Supporting Armed Forces and Veteran Families

A Voluntary Trustee Position
With reasonable expenses reimbursed

Please note that although the closing date for applications is 11 September 2026, we will be reviewing applications as they are received and may interview suitable candidates before the closing date. We therefore encourage interested candidates to apply early, as the recruitment process may close once a suitable appointment is made.

 Help Shape the Future of Support for Military Families

The Ripple Pond is seeking an exceptional individual to serve as Chair of our Board of Trustees.

This is an opportunity to lead a unique and growing charity that supports the families and carers of Armed Forces personnel and veterans who have sustained a service-related physical or psychological injury. Through peer support, advocacy, collaboration and innovation, we help military families feel seen, heard and supported throughout their journey.

We are looking for a values-driven leader with strategic vision, strong governance experience and a genuine commitment to improving the lives of military families and the wider Armed Forces community.

About the Role

As Chair, you will lead the Board of Trustees, ensuring that The Ripple Pond remains focused on its charitable purpose, strategic priorities and long-term sustainability.

Working closely with the Chief Executive Officer and fellow Trustees, you will help guide the charity through its next phase of development, strengthening our impact, partnerships and influence across the military, veterans, health and social care sectors.

You will function as an ambassador for the charity, helping to build relationships, influence decision-makers and create opportunities that support lasting positive change for those we support.

Who Are We Looking For?

The Chair of The Ripple Pond leads a small but complex charity that provides support to more than 1,200 Armed Forces and veteran family members across the UK. Around 20% of new Members joining our services live in environments that place them at high risk.

These challenges often arise from complex and overlapping circumstances, including addiction, suicidal ideation, domestic abuse, safeguarding concerns, risk of homelessness and wider welfare needs.

This places significant responsibility on the Chair to provide strong board leadership, support and develop trustees, maintain effective governance and strategic oversight, and work in close partnership with the CEO to ensure the charity remains focused on delivering meaningful impact for military families. The Chair also acts as one of the charity's principal ambassadors and public representatives.

We are seeking an individual with a broad range of experience and perspectives, ideally gained across multiple sectors. This might include commercial business, the public sector, healthcare, social care, the arts, the Armed Forces, emergency services or the voluntary sector.

You will have experience in developing and delivering regional or national strategies that have achieved sustainable and measurable positive outcomes, preferably through collaboration and partnership with a range of stakeholders.

You will have operated at executive or equivalent senior leadership level and be comfortable working across organisational boundaries, where success is achieved through influence, relationships and shared purpose rather than formal authority alone.

You will possess a strong understanding of risk, including strategic, organisational, and people-related risks, and be able to explain complex issues in a way that is clear, practical, and accessible to others.

Most importantly, you will demonstrate humility, integrity and compassion. You will care deeply about people, value the contribution of others and be motivated by a desire to serve the Armed Forces community and improve the lives of military families.

Role Profile

We are seeking an experienced senior leader who can provide effective governance, constructive challenge and confident stewardship to help guide The Ripple Pond through its next phase of development.

The successful candidate will bring:

Experience and Capability

Organisational Leadership and Change

• Significant executive, board-level or equivalent senior leadership experience.
• Experience of leading organisations through growth, transformation or periods of significant change.
• A proven ability to develop and deliver complex strategies, align stakeholders behind a shared purpose and achieve sustainable outcomes.
• The ability to balance organisational ambition, opportunity, risk and long-term sustainability.

 Governance, Finance and Risk

• A strong understanding of governance, accountability and effective board leadership gained through charity trusteeship, corporate governance, public service or other relevant senior leadership experience.
• Experience of supporting effective decision-making, constructive challenge and organisational assurance.
• Financial confidence and literacy, including the ability to understand budgets, financial performance, investment decisions and long-term sustainability.
• An understanding of risk management and the importance of robust oversight.

Influence, Partnerships and Representation

• Experience of building effective partnerships and relationships across sectors.
• The ability to represent an organisation with credibility, authenticity and professionalism.
• Strong communication skills and the ability to engage and influence a wide range of audiences.

Leadership Style and Values

We are particularly interested in individuals who demonstrate:

Integrity and Accountability
A commitment to ethical leadership, transparency and maintaining the highest standards of governance.

Collaborative Leadership
The ability to build trust, bring people together and create an environment where trustees, Members, workforce, partners and other stakeholders feel valued and able to contribute. You will listen, encourage open discussion and help create a shared sense of purpose both within The Ripple Pond and across the wider community.

Compassion and Respect
An understanding of the experiences of military families and carers, with genuine respect for different perspectives, backgrounds and lived experiences.

Courage and Constructive Challenge
You will be confident asking the difficult questions, challenging thinking and encouraging open and honest conversations. You will build trusted internal and strategic relationships, using your influence to ensure the experiences of military families and carers are understood and reflected in wider conversations and decision-making. This will help ensure that The Ripple Pond continues to play its part in shaping a stronger support landscape for military and veteran families.

Self-Awareness and Learning Mindset
A willingness to listen, reflect and continue developing, recognising that effective leadership requires curiosity, humility and openness to new ideas.

Commitment to Our Purpose
A genuine desire to improve the lives of military families, carers and veterans affected by service-related injury. You will understand the importance of lived experience in shaping services, strategy and practice, ensuring that those we support remain central to organisational decision-making.

Experience within the Armed Forces, veterans, healthcare, social care, public service or charity sectors would be beneficial but is not essential.

Safeguarding and Creating a Safe Culture

The Ripple Pond is committed to creating a safe, inclusive and supportive environment for all Members, volunteers, staff, trustees and partners. Safeguarding is fundamental to our work, and trustees share responsibility for ensuring that people feel respected, listened to and able to raise concerns.

The Chair will champion a strong safeguarding culture, ensuring the Board maintains appropriate oversight of safeguarding practice, risk management, policies and organisational culture.

Equality, Diversity and Inclusion

The Ripple Pond believes that diversity of experience and perspective strengthens our organisation and improves the support we provide. We welcome applications from people with different backgrounds, experiences and perspectives, including those with relevant lived experience.

The Chair will help ensure equality, diversity and inclusion are embedded throughout governance, decision-making, culture and service development, creating an organisation where everyone feels valued, respected and able to contribute.

Time Commitment

The role of Chair is a rewarding opportunity to make a meaningful contribution to the lives of Armed Forces and veteran families. While voluntary, it carries significant responsibility and requires a consistent commitment throughout the year.

Key responsibilities include:

• Chairing at least four formal Board meetings annually.
• Participating in occasional committee, strategic planning and development meetings.
• Maintaining regular engagement with the Chief Executive, providing guidance, support and constructive challenge.
• Supporting trustee recruitment, development and succession planning.
• Attending selected events, conferences and stakeholder engagements.
• Acting as an ambassador for The Ripple Pond with partners, funders, supporters and the wider community.
• Providing occasional availability for matters requiring Chair input between scheduled meetings.

Many meetings are held virtually to maximise accessibility and efficiency, although some travel will be required for Board meetings, key events and stakeholder engagement.

Professional Practice

As a national charity supporting over 1,200 military family members across the UK, the Chair will maintain an informed understanding of The Ripple Pond’s work, operating environment, opportunities and risks to provide effective Board leadership and appropriate support and challenge to the Chief Executive.

Applicants should be able to commit sufficient time in line with Charity Commission guidance and recognised principles of good governance. The time requirement will vary throughout the year, with additional involvement likely during periods of strategic development, organisational change or significant emerging issues.

Above all, the Chair will view this not simply as a governance appointment, but as an opportunity to help shape and strengthen an organisation making a lasting difference to military families across the United Kingdom.

Digital Confidence and Ways of Working

The Ripple Pond is a digitally enabled charity, with services, meetings and engagement activity delivered predominantly through online platforms. The Chair should therefore be comfortable working in a digital environment and using technology to support effective governance and communication.

This includes participating in virtual Board meetings, reviewing digital reports and documents, communicating with the Chief Executive and engaging with stakeholders online. Confidence using video conferencing, shared document systems and online collaboration tools is essential to ensure effective participation, timely decision-making and organisational agility.

Term of Appointment

The appointment is for an initial term of three years.

Trustees may be reappointed for further three-year terms up to a maximum of nine years, subject to the charity's governing document and Board approval.

Why Join Us?

This is an opportunity to lead the Board of a growing charity with a clear purpose and a strong commitment to military families across the United Kingdom.

The Ripple Pond exists because the experiences and challenges faced by families caring for injured serving personnel and veterans are often unseen and not fully recognised. As Chair, you will help shape our next chapter, working with an experienced team and community of Members to strengthen our impact, ensure the voices of military families and carers are heard, and help influence wider understanding, services and support.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.