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The Switch Charity is looking for a dynamic, organised person with experience and a passion for supporting young people. Our Project Coordinator role is key to the success of our mission, helping prepare for, deliver, and evaluate our employability activities that help raise young people’s career aspirations.
You will be pivotal in the successful preparation, delivery and evaluation of our career development activities and programmes. You will coordinate projects with our schools and sixth form colleges, communicating with a range of stakeholders including school staff, students and business volunteers. You will help ensure the smooth running of our programme delivery work and demonstrate the positive impact our charity has on thousands of young people in Tower Hamlets every year.
You will see our young people grow before your eyes and be contributing to their better future.
MAIN PURPOSE OF JOB
1. To support the successful delivery of projects, activities and events, through the successful management of event logistics, communications, and resource preparation. Projects, activities and events include: Primary School Financial Literacy workshops, Core Programmes for Key Stages 3 to 5, Industry Insight Days, Bespoke Workplace visits, Mentoring and Future Skills.
2. Liaise with volunteers, external facilitators, school administrative and teaching staff on school projects as needed, in the pre- and post-event stage.
3. Attend in-person events in the borough (in both schools and workplaces) to assist with delivery, volunteer management and event logistics.
4. Compile data and reports on business and volunteer activity as directed by the Senior Project Manager on the Secondary Team. Work with the wider team to produce annual impact reports and volunteer data reports on specific projects, highlighting key achievements and areas for improvement.
5. The post has specific responsibility for the areas outlined in this document. These areas may change as the nature of projects or funding changes over time.
Please refer to the full Job Description for a detailed description of the job.
What is it like to work for us?
As a small charity we are able to provide a great work-life balance with early finishes on Fridays, Christmas shut down, training opportunities, a friendly office near Spitalfields, and a cash-back health plan.
This role is predominantly office based. You would work in the office or at an event location in East London usually 4 days per week. You would usually be able to WFH one day per week, typically Fridays.
To support our colleagues we ensure that we always pay the London Living Wage, and we also offer a £500 travel bursary with this role on top of the salary, to support high London working costs.
Please read the attached JD to understand the main tasks of this role and the skills needed to be successful.
Candidates must provide their CV and a Covering Letter of maximum 2 sides of A4, detailing how they fit the Qualifications, Experience, Competencies and Skills detailed in the JD.
We operate a stringent Safer Recruitment policy. Any successful applicant will need to provide two current references and undergo an Enhanced DBS check.
We encourage applicants who live or have lived in Tower Hamlets and understand the community we serve. If you're from Tower Hamlets and interested in the role but feel you don't meet all the requirements, please reach out to discuss how we can support you.
By providing our local young people with essential skills and experiences of the working world, we ensure that they can reach their best future.
The client requests no contact from agencies or media sales.
Do you have a passion for working with young people and making communities safer? Crimestoppers is looking for a motivated and engaging Fearless Youth Coordinator to deliver its Fearless and Bystander Approach programmes across Cardiff, helping young people make informed decisions about crime, safety and reporting concerns. In this varied and rewarding role, you will design and deliver interactive workshops in secondary schools, PRUs and youth settings, build strong partnerships with education providers, youth organisations, local authorities and police, and identify opportunities to extend the reach of the Fearless programme across the city.
Please read the full job pack, before submitting your CV and covering letter.
FTC until March 2027 | Full time | Based in Cardiff, with travel| £28,186 | DBS required
Do you have a passion for empowering young people and creating safer communities? Crimestoppers is seeking an enthusiastic and proactive Fearless Youth Coordinator to lead the delivery of its Fearless and Bystander Approach programmes across South Wales, helping young people understand the issues affecting them and make informed decisions about reporting crime. You will work directly with young people to address key issues such as violence and serious organised crime, while also evaluating programme impact, supporting awareness campaigns, developing resources and identifying opportunities to expand the reach of the service. With a strong focus on safeguarding, collaboration and community engagement, this role offers the opportunity to make a lasting difference to the lives of young people across South Wales.
Please read the full job pack, before submitting your CV and covering letter.
FTC until March 2027 | Full time | Based in South Wales (Swansea, Neath Port Talbot, Bridgend, Merthyr), with travel| £28,186 | DBS required
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
The role is a full time and fixed term contract until July 2028 to cover a secondment vacancy. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
We are looking for an Academic Representation and Communities Coordinator to support and develop our academic representation system and empower students to make positive change at UCL.
The postholder will work with more than 2,200 Academic Representatives across UCL, helping them develop leadership skills, connect with one another, and effectively represent the academic interests of students. They will deliver training and development opportunities, build relationships with faculties and departments, and help create vibrant academic communities at departmental level thought representation initiatives.
Do you have experience of delivering training and development opportunities that engage and empower volunteers or student leaders? Do you have knowledge of student engagement, democratic structures, volunteering or representation systems and experience of building effective relationships with a wide range of stakeholders?
If the answer is yes, then we want to hear from you.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Membership & Community Coordinator is a new role, created to support the membership functions at Science for Animal Welfare (SciFAW) and the Humane Slaughter Association (HSA).
Initially, the role holder will focus on delivering and growing SciFAW’s relaunched membership. They will play a central role in shaping the member experience, ensuring that our membership delivers genuine value and builds a thriving community.
They will lead the day-to-day delivery of our membership offer across member, supporter and student pathways, creating engaging journeys that attract, retain and inspire people to connect with our work. From onboarding and renewals to member only events, communications and community engagement, they will be the person our members come to know.
This role sits at the heart of the organisation rather than within a single team. They will work closely with colleagues across science, communications, income generation and operations. This role will work closely with the charities CRM and Office Manager who oversees the administration of memberships, our customer relationship management (CRM) software and data. They will also play an important role in gathering member insight and feeding it back into the ongoing development of our membership proposition.
This is a highly autonomous and collaborative role. Reporting to the Head of Income Generation and working with colleagues across the organisation, you will translate membership strategy into action, taking ownership of implementation, continuous improvement, member engagement and retention.
Our charities are small, and our work is often fast paced; as such we are looking for candidates who can work with limited supervision day-to-day and can work on multiple concurrent workstreams.
Please note, you must have the right to work and reside in the UK to apply.
Key Responsibilities
Membership
Events
Community and Communications
Essential skills and experience required
Click apply to download the full application pack before completing your application.
Please submit your CV and a letter (maximum 2 sides of A4) describing how you meet the person specification and explaining your motivation for wanting to work with us. Please include the names of two referees who we may contact if you are shortlisted and specify your notice period.
Your application will be assessed on both your CV and letter.
Anonymous application allows us to screen applications based solely on suitability for the role.
Discover what matters to animals, develop scientific solutions to animal welfare problems and disseminate evidence-based information.
The client requests no contact from agencies or media sales.
Partnership Coordinator
Salary: £28,860 per annum (subject to an annual salary review)
Contract: Fixed-term for 12 months (possibility of a contract extension / change to a permanent contract in the future subject to funding and business need)
Start Date: As soon as possible (specific date to be agreed with consideration for your notice period)
Location: This is a blended-working role with two days per week at our office in Finsbury Park (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required.
Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday.
About the Role
The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include managing local Hubs, delivering programme and network activities, supporting events and meetings, and participating in recruitment and retention activities.
Working closely with school and trust leaders and Hub Managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement. Strong evaluation and data management skills would also be an advantage.
This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators.
We are looking for a new colleague to focus on account managing some of our local Hubs, and supporting recruitment and retention of schools and trusts. This would account for about 60-80% of your time. The remaining time will be spent on delivering our programmes and networks, ensuring a great experience for our partner schools, supporting knowledge exchange, and handling general partner queries.
Key Responsibilities
Reporting to the Partnership Experience Manager, the Partnership Coordinator will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:
1.Programme and Network Delivery
Provide year-round support to local Hub Managers to ensure schools receive necessary support.
Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.
Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.
Support the organisation and delivery of programme-specific and national events.
2.Partner Relationship Management
Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.
Support the induction and onboarding of new schools to their Hubs and the National Network of Excellence.
Troubleshoot and respond to school or trust queries through internal customer care systems.
Utilise and update our CRM system (Salesforce).
3.Data Management
Monitor, consolidate and analyse programme, network and Hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities.
Utilise our CRM system (Salesforce) to build reporting efficiencies.
4.Communications
Respond to email and phone queries about Challenge Partners, programmes, networks, and Hubs professionally and promptly.
Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and Hub updates.
Play a leading role in the delivery of the half termly Partnership newsletter, using data to evaluate engagement and make further improvements.
5.Recruitment and Retention
Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.
Provide updates on schools in your Hub to inform retention campaigns.
Manage leads and connect new schools with local Hubs.
Support the tracking of sign-ups throughout the recruitment period, providing regular data updates to the wider team.
6.General Responsibilities
Champion Challenge Partners’ vision, values, and commitment to diversity, equity, and inclusion.
Take ownership of personal development and actively contribute to team learning.
Maintain high standards of health, safety, and welfare for yourself and others.
Attend events and external meetings, which may require travel and occasional overnight stays.
Person Specification
Excellent organisational skills, with the ability to manage your time effectively.
Ability to balance competing priorities whilst working across multiple areas of work.
Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.
Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.
Strong data management skills and high computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system).
Confidence in using AI effectively would be an advantage.
Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability.
A willingness to learn and give and receive feedback.
A passion for education, and a desire to make a difference.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Central London, hybrid (2 days on site per week)
Contract: Temporary, 1 month initially
Hours: Full-time, 35 hours per week
Salary: £17.53 per hour (+ £2.12 holiday pay) (circa £32,000 salaried equivalent)
Start Date: ASAP
Prospectus are delighted to be supporting a prestigious university institution in their search for a temporary Scheduling Coordinator.
This is an exciting opportunity for a highly organised and detail-focused higher education professional to play a key role in delivering world-class learning programmes. Working within a busy and collaborative environment, you will support the coordination of teaching resources, guest speakers and external partners, helping to ensure programmes are effectively resourced and delivered to a high standard.
Key Responsibilities:
Scheduling and Coordination
Data, Systems and Reporting
Operational and Administrative Support
Projects and Process Improvement
Key Requirements:
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We are looking for an enthusiastic and motivated individual to join our team as Project Coordinator to coordinate the delivery of a schools’ project in partnership with West Yorkshire Combined Authority.
You will be responsible for ensuring the project achieves its behaviour change aims, as agreed by the funder. This includes but is not limited to recruiting new primary and secondary schools onto the project, keeping active schools engaged, organising the distribution of resources, and supporting project audiences in the implementation of walking interventions.
You will be required on site and will therefore live within a reasonable travel distance (by public transport) of West Yorkshire.
Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role.
Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.
Closing date: 04/10/26 Midnight
Interviews: 15/10/26
Our mission is to achieve a better walking environment and inspire people to walk more.



The client requests no contact from agencies or media sales.
About the role
This role will provide cross team support to both the School Partnerships and the Teaching and Learning functions of the charity. Within the School Partnerships team, they will play a key role in supporting effective engagement of school and MAT partners by ensuring the smooth running of both day-to-day operations and longer-term projects. This element of the role is central to developing and maintaining relationships with schools and MATs, while also managing essential administrative processes, communications, reporting and systems. Within the Teaching and Learning function, they will support the delivery of the training, curriculum design and quality assurance of tutors working across The Brilliant Club’s Access Programmes and Projects. The role leads on several administrative processes, including course design, tutor training and programme team liaison, engaging with stakeholders both internally and externally to ensure that tutors and curriculum documents are of the highest quality when they arrive in schools. It’s a varied and dynamic position that helps keep our teams connected, organised and working efficiently.
About you
The role will best suit someone who:
We support less advantaged students to access the most competitive universities and succeed when they get there.



The client requests no contact from agencies or media sales.
Job Title: Group Facilitator – North Lanarkshire Befriending Project
Hours: Part-time, 5 hours or 10 hours per week (Monday evening &/or Wednesday evening)
Salary: £13.45 per hour (Real Living Wage)
Location: Community venue in Wishaw, Hamilton office & home
Closing Date: 13th September 2026
Role
Our 2 North Lanarkshire Befriending groups support children and young people living across North Lanarkshire, aged 8 to 16, some of whom have additional support needs (ASN).
The Monday group and the Wednesday ASN group provides a range of weekly group activities which work towards specific outcomes identified by young people and their parents/carers. These activities focus on both social and practical life skills, including:
The Group Facilitator will help design and lead on a calendar of activities that will empower children and young people to try new things, develop skills, build confidence, and (importantly) have fun. You will be a positive role model supporting the children and young people to actively engage with the activity, feel safe and respected and build meaningful peer relationships.
You will have a supportive team of volunteers that will look to you for support and guidance. You will work collaboratively with the Project Coordinator to ensure all activities are risk assessed and children and young people at risk are supported in line with our Child Protection and Safeguarding polices, creating individualised, robust support plans.
We are looking for someone who is driven to strengthen our connections within North Lanarkshire communities and bring new, exciting opportunities to the children and young people we work with.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
The client requests no contact from agencies or media sales.
Job Title : Group Facilitator- CashBack Connections Project
Hours : Part-time, 5 to 10 hours weekly (daytime and evening groups available)
Salary : £13.45 per hour (Real Living Wage)
Location : Community venues across North and South Lanarkshire
Closing Date : 2nd October 2026
Role
CashBack Connections supports young people from across North and South Lanarkshire aged 10-16, who are at risk of involvement in antisocial behaviour and/ or offending. We will be providing 5 groups based in different locations across North and South Lanarkshire and where required will offer additional 1-1 support for the young people.
The Groups aim to encourage and empower young people to identify positive pathways of their choosing by providing activities that focus on both social and practical life skills, including:
The Group Facilitators will help co-design the calendar of activities in collaboration with the young people to ensure their ideas and voices are the focus and drive for each session. You will be a positive role model supporting the children and young people to actively engage with the activity, feel safe and respected and build meaningful peer relationships. As a result we are aspiring to reduce the risk of antisocial behaviour/offending and help the young people to realise their full potential.
You will have a supportive team of volunteers that will look to you for support and guidance. You will work collaboratively with the Project Coordinators to ensure all activities are risk assessed and children and young people at risk are supported in line with our Child Protection and Safeguarding polices, creating individualised, robust support plans.
We are looking for people who are enthusiastic, empathetic and inspiring to join our team and lived experience is desired.
Breakdown of Hours
If a candidate is interested in running 2 groups at a 10 hour contract, please highlight this in the application.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
The client requests no contact from agencies or media sales.
Overview of the Directorate
The Education Directorate delivers the English-Speaking Union’s (ESU) education programmes, competitions and training, helping young people develop the confidence and skills to speak, listen, think critically and engage constructively with different points of view.
The ESU’s debating, public speaking and cultural exchange programmes aim to embed sustainable cultures of oracy in schools and empower young people to engage with the world. The Directorate works with schools and educational settings across England and Wales and with a pool of freelance Oracy Leaders to deliver its programmes.
Purpose of the Role
The Senior Education Coordinator – School Partnerships will help ensure young people across England and Wales develop essential oracy skills by supporting the sales of the ESU’s educational products. These include the ‘Discover Your Voice’ student oracy workshops and Teacher Oracy CPD sessions for schools and other educational settings.
The postholder will administer the sales process, responding to enquiries, converting warm leads into bookings and overseeing the delivery of workshops and training. The role requires someone who is proactive, motivated and confident working with a high degree of initiative.
Key Responsibilities
• Convert conversations with inbound and warm leads into confirmed workshop bookings
• Respond to and follow up on inbound leads and warm conversations, moving prospects through the sales pipeline
• Collaborate with the ESU Marketing Team and Director of Education to advise on the messaging and assets needed to promote the ESU’s education offers
• Manage workshop delivery, acting as the point of contact for Lead Teachers, appointing freelance Oracy Leaders and providing clear communication, support and resources
• Use Salesforce to manage programme delivery, maintain accurate account and communication records and report on sales pipelines
• Collect monitoring and evaluation data, including student surveys, teacher surveys and case studies
• Work closely with the ESU’s pool of Oracy Leaders, including communicating before and after workshops, booking staff onto delivery and liaising with Finance and HR where necessary
• When capacity allows, support other functions within the Education Programmes Team, including national and international public speaking, debate and performance competitions
• Undertake other relevant responsibilities as reasonably requested by the line manager, including communications, administration and resource design
Skills and Knowledge
• A strong understanding of the education sector, schools and the realities of teaching
• Experience of responding to bookings and servicing requests, particularly within schools or education
• Experience of converting inbound enquiries into bookings
• Experience using CRM systems to track and manage customer or account relationships
• Excellent written and verbal communication skills
• Strong organisation and prioritisation skills
• Excellent attention to detail and high standards of accuracy
• Passion for improving oracy skills in young people from all backgrounds
Behaviours
• Proactive and self-motivated, with the ability to use initiative and work independently
• Confident building positive and professional relationships with schools, teachers, colleagues and freelance delivery staff
• Organised and able to manage competing priorities while maintaining high standards
• Flexible and adaptable, with a willingness to support the wider Education team when required
• Collaborative and constructive in working with colleagues across Education, Marketing, Finance and HR
• Committed to the ESU’s mission and to creating positive educational opportunities for young people
Desirable
• Experience of working with Salesforce
• Experience coordinating freelance staff
• Experience planning and delivering lessons
• Experience of resource creation
Benefits
• Hybrid working, with three days a week in the office at Dartmouth House, Central London 35 Hour week.
• 28 days’ annual leave plus eight days’ bank holiday, pro rata for part-time staff
• Generous company pension
• Employee Assistance Programme
• Access to virtual GP services 24/7
• Group life assurance
• Cycle to work scheme
The client requests no contact from agencies or media sales.
Full-time, permanent contract
£28,644 per annum
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.
You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.
This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.
At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Deadline: 10am on Monday 14 September 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you motivated to give our young people their first taste of working life and give them an opportunity to shine?
We are looking for a Senior Project Lead to champion our young people and secure them work experience opportunities that middle class peers often source from friends and family networks. In Tower Hamlets, The Switch steps in to provide that vital support and open doors to the world of work.
As a Senior Project Lead within the Work Experience team, you will take ownership of key elements of the delivery and development of The Switch's work experience programmes. You will manage relationships with employers and schools, lead on specific projects and workstreams, and provide oversight and support to ensure programmes are delivered effectively, safely and in line with agreed targets.
You will take a proactive role in identifying and developing new employer relationships, coordinating complex placements and supporting the Work Experience Manager with the planning, delivery, monitoring and evaluation of projects. You will also provide guidance and support to colleagues where appropriate, using your experience to help ensure consistency and quality across the team's work.
As a small charity we are able to provide a great work-life balance with early finishes on Fridays, Christmas shut down, training opportunities, a friendly office near Spitalfields, and a cash-back health plan.
This role is hybrid for the majority of weeks per year, with WFH normally 2-3 days per week. (NB Please note that during delivery weeks, the team is responsible for providing responsive support to employers and schools. In case of any issues, you may be required to work from the office up to five days per week during these periods.)
Please read the attached JD to understand the main tasks of this role and the skills needed to be successful.
Candidates must provide their CV and a Covering Letter of maximum 2 sides of A4, detailing how they fit the Skills, Knowledge and Experience detailed in the JD.
We operate a stringent Safer Recruitment policy. Any successful applicant will need to provide two current references and undergo an Enhanced DBS check.
We encourage applicants who live or have lived in Tower Hamlets and understand the community we serve. If you're from Tower Hamlets and interested in the role but feel you don't meet all the requirements, please reach out to discuss how we can support you.
By providing our local young people with essential skills and experiences of the working world, we ensure that they can reach their best future.
The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We’re looking for an organised and customer-focused Commercial Assistant to join our Development and Delivery department.
You will support Living Streets Services Ltd – our trading subsidiary and successful social enterprise – helping to deliver products and services including WOW – the walk to school challenge, Walk to School Week and Little Feet.
This is a varied role combining administration, customer service and sales support. You will process orders, respond to enquiries, maintain accurate records, and work with customers, suppliers and colleagues to resolve issues. Your work will help us provide excellent service, while contributing to the efficiency and financial success of our trading activity.
What you’ll do:
·Process customer orders accurately and coordinate fulfilment and invoicing.
·Respond to enquiries from schools, local authorities, project coordinators and other customers by telephone and email.
·Investigate and help resolve order, product and delivery issues.
·Maintain accurate sales, purchasing, stock and customer records.
·Monitor stock levels and support relationships with key suppliers.
·Prepare quotations and respond to sales enquiries.
·Support new and existing customer accounts and maintain database records.
·Assist schools using the WOW Travel Tracker platform and other digital products.
·Support the delivery of engagement and evaluation activities, including our annual design competition.
·Help coordinate outreach events and tender submissions.
·Provide general administrative support, including taking minutes at quarterly board meetings.
What we’re looking for:
·Experience of providing administrative, customer-service or operational support.
·Experience of responding to enquiries by telephone and email.
·Experience of supporting sales activity, such as preparing quotations or processing orders.
·Strong organisational skills and the ability to manage competing priorities.
·Clear and professional written and verbal communication skills.
·Accuracy and close attention to detail.
·Confidence using CRM systems and Microsoft Office or equivalent workplace software.
·A practical approach to solving routine problems and knowing when to escalate an issue.
·The ability to work independently and collaboratively.
·A helpful, professional and customer-focused approach.
·A commitment to Living Streets’ purpose and to equity, diversity and inclusion.
Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.
Closing date: 30/09/2026 (11:59 PM)
Interviews: 08/10/2026 – 09/10/2026
Our mission is to achieve a better walking environment and inspire people to walk more.



The client requests no contact from agencies or media sales.