Supporter engagement volunteer volunteer volunteer roles in Birmingham

The Membership Director is responsible for building, growing, and protecting the heart of the CIC:
our membership community. Membership is not a mailing list. It is a collective of people choosing to belong, contribute, and build together.
This role shapes:

• How people enter the organisation
• How they stay connected
• How they feel valued, informed, and aligned
• How community becomes sustainability

Experience Qualification and Requirements

Essential 

• Ability to commit grassroots full-time effort during the build phase (rest follows completion, not the clock)
• Comfort working unpaid while foundational systems and culture are established
• Deep alignment with community-led, anti-capitalist values and collective ownership
• High levels of consistency, focus, and self-direction in ambiguous, early-stage environments
• Clear understanding that meaningful change requires discipline, structure, and follow-through, not aesthetics or hype
• Commitment to always working through organisational values: Each One Teach One, Love As Law, Knowledge of Self
• Prior experience in one or more of the following: community building or stewardship, membership programmes or participation models , customer, supporter, or community experience roles, systems thinking and organisational design, digital platforms, CRMs, or data-informed engagement, purpose-driven, grassroots, or movement-led organisations
• Ability to balance strategic thinking with practical implementation
• Strong relational skills, including listening, facilitation, and respectful boundary-setting
• Comfort holding complexity, conflict, and accountability with care
• Willingness to be both architect and steward of culture
• Integrity, clarity, and long-term commitment

Desirable 

• (Intentionally left open for growth as the role evolves in an early-stage organisation)

Qualifications

• Formal qualifications not required

Main Responsibilities/ Key Duties

Membership Strategy & Structure

• Design and implement the CIC’s founding membership model, defining clear entry points, engagement pathways, and retention approaches rooted in participation rather than extraction.
• Shape intentional progression routes that support members to move from supporter → contributor → leader, ensuring growth in responsibility, agency, and influence over time.
• Align membership pathways with donor journeys, ambassador programmes, and volunteering routes, ensuring coherence across engagement, fundraising, and advocacy without conflating value with money.

Community Building

• Create a membership culture where people consistently feel seen, informed, included, and valued, regardless of role, status, or capacity.
• Establish sustainable rhythms of communication, updates, shared learning, and reflection that foster belonging, trust, and transparency.
• Enable decentralised participation by supporting member-led initiatives, peer leadership, and collective decision-making rather than top-down control.
• Act as a steward of healthy community dynamics, encouraging dialogue, accountability, and mutual care.

Systems & Data

• Oversee the setup and ongoing use of membership systems (e.g. CiviCRM or equivalent), ensuring they serve people rather than manage them.
• Track and interpret membership growth, engagement, and retention, using insight to strengthen participation and address disengagement early.
• Work collaboratively with Digital, Finance, and Social teams to maintain clean, accurate data and ensure ethical, transparent, and values-aligned data use.

Values & Culture

• Protect the integrity of the membership community by upholding CIC values in all structures, communications, and decisions.
• Identify and address misalignment early, clearly, and respectfully, prioritising restoration and learning over exclusion.
• Co-create and uphold community standards rooted in care, accountability, and shared responsibility—not surveillance or control.

Founding Responsibility

• Help design the future paid Membership Department, including roles, systems, and workflows that reflect collectivism and sustainability.
• Contribute to long-term organisational planning, ensuring membership is a pillar of resilience and shared ownership.
• Act as a culture carrier, modelling commitment, discipline, and collective leadership throughout the build phase.

This Role Is NOT for You If

• You want quick money
• You need external validation to stay motivated
• You prefer rigid hierarchies
• You are uncomfortable with responsibility
• You are only here for a title

What You Gain

• A founding leadership role in a growing CIC

The chance to help design:

• Future paid roles

• Income structures

• Working culture

• Deep personal transformation through meaningful work

• Real contribution to social and cultural change

• Collective success, not individual competition

As the CIC scales, this role is expected to evolve into a paid senior leadership position, shaped by those who built it.

A Final Word

We are not offering security.

We are offering possibility.

We are not promising ease.

We are building truth, structure, and collective power.

If you know the old world is ending —

and you want to help build what comes next —

This role is for you. 

Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 Maths tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses. 

"Thanks to the tutoring and exam prep I was able to achieve over 85% on all my exams, which resulted in me getting distinction credits on my course." - A-Level maths student

What will you be doing? 

Run tutoring sessions online to support a young person for one hour per week

Offer subject area knowledge and expertise related to

Help to combat social isolation through fun and engaging tutoring sessions. 

Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

1. Subject Knowledge: Strong understanding of KS3 Maths concepts and specifications.
2. Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
3. Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
4. Reliability: Consistent availability for the agreed-upon time commitment.
5. Adherence to safeguarding policies and report concerns to the BFUK Team

What difference will you make?

1. Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
2. Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
3. Future Opportunities: Equip students with the knowledge and skills they need to succeed.

What will you gain?

1. Enhanced DBS will be provided
2. Safeguarding Level One Training
3. Skill Development opportunities
4. Direct experience working with children and young people

You must be a UK resident and be at least 18 years old.

Location 

Remote/Online

Time 

1 Hour per Week 

 Duration: 14 Weeks minimum

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 English tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses. 

"The phrase "time flies when you are having fun" comes to mind. It's been a really joy teaching my student." - Volunteer Tutor

What will you be doing? 

Run tutoring sessions online to support a young person for one hour per week

Offer subject area knowledge and expertise related to KS3 English

Help to combat social isolation through fun and engaging tutoring sessions. 

Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

1. Subject Knowledge: Strong understanding of KS3 English concepts and specifications.
2. Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
3. Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
4. Reliability: Consistent availability for the agreed-upon time commitment.
5. Adherence to safeguarding policies and report concerns to the BFUK Team

What difference will you make?

1. Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
2. Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
3. Future Opportunities: Equip students with the knowledge and skills they need to succeed.

What will you gain?

1. Enhanced DBS will be provided
2. Safeguarding Level One Training
3. Skill Development opportunities
4. Direct experience working with children and young people

You must be a UK resident and be at least 18 years old.

Location 

Remote/Online

Time 

1 Hour per Week 

 Duration: 14 Weeks minimum

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.ed

Time Commitment:

• Four Board meetings per year (two in person, two remote).
• Additional flexible, primarily remote support to trustees and museum staff.

Term: Up to four years.

Help Shape the Future of a Nationally Significant Regimental Museum

HorsePower, The Museum of The King’s Royal Hussars, is entering a pivotal and exciting new chapter. With a bold five-year strategy underway, the Museum is reimagining how over 300 years of regimental history is interpreted and shared, creating a “Museum of the Future” that is engaging, relevant and accessible to new and diverse audiences.

To support this transformation, we are seeking a Brand and Communications Trustee with the vision, experience and creativity to help elevate the Museum’s profile, sharpen its voice and strengthen its impact.

This is a high-impact voluntary role at board level, offering the opportunity to make a lasting contribution to a distinctive heritage organisation at a moment of real change.

About HorsePower

Located at Peninsula Barracks in Winchester, HorsePower tells the story of The King’s Royal Hussars from 1715 to the present day, spanning India, Waterloo, the World Wars and modern conflict. The Museum cares for a rich and nationally important collection, including unique archives, uniforms, medals and personal stories.

As part of its new strategic plan, the Museum is focused on increasing relevance, reach and resilience, broadening audiences, strengthening income streams and establishing itself as one of the most vibrant and accessible small military museums in the South of England.

The Board of Trustees

The Board of Trustees are the custodians of the Regiment’s heritage and the long-term stewards of the Museum. All trustees serve in a voluntary capacity and bring a wide range of senior-level experience, including strategic leadership, operations, finance, HR, legal, commercial and military expertise.

As the Museum moves into its next phase, the Board recognises that strategic brand and communications leadership is essential to delivering its ambitions, and this is where you come in.

The Role

This is a newly created role with real scope to influence both strategy and delivery. Working closely with the Chair, the Strategy Working Group and the Assistant Curator (Marketing and Communications), you will help shape how the Museum presents itself to the world. Key areas of focus include:

• Developing clear and inspiring brand guidelines that bring coherence and confidence to the Museum’s identity, rooted in its values and regimental heritage
• Identifying and articulating the Museum’s unique differentiators, ensuring it stands out in a competitive cultural and heritage landscape
• Leading the development of a Strategic Communications Plan, with a compelling narrative that supports audience growth, partnerships and fundraising
• Supporting the creation and delivery of a Marketing and Communications Plan to raise profile, increase footfall and broaden engagement
• Acting as a trusted advisor to trustees and staff on communications, messaging and brand-related decision-making

This is an opportunity for someone who enjoys building something of lasting value and making a tangible difference in a small, ambitious organisation.

About You

Essential:

• Proven experience in branding, marketing or communications at a strategic level.
• Strong written and verbal communication skills, with the ability to craft clear. persuasive narratives
• Confidence working collaboratively with trustees, senior stakeholders and professional staff.

Desirable:

• Experience in museums, heritage, culture or the not-for-profit sector.
• An interest in military history or storytelling.
• A creative, entrepreneurial mindset, particularly in relation to audience development and income generation.

We welcome applications from candidates who may not meet every criteria but can demonstrate relevant transferable skills gained through professional or life experience.

Why Join Us?

• A rare opportunity to help shape a museum redevelopment from the ground up.
• A meaningful trustee role where your expertise will have visible, lasting impact.
• The chance to work with a committed Board and passionate staff team.
• The satisfaction of contributing your skills to a nationally significant heritage cause.

Closing date: 25 March 2026
Interviews: Late March/early April 2026

HorsePower is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. 

Bright Futures UK is looking for compassionate and knowledgeable beauty professionals to mentor a young person living with long-term illnesses. 

"The mentoring sessions with my volunteer were the perfect fit! I've loved working with them." - J (18 years old)

What will you be doing? 

• Run six mentoring sessions online for one hour a week, supported by our Programme Team
• Offer advice and insights related to nail tech skills
• Help the young person explore potential career paths in the beauty/nail tech industry
• Share your own experiences and knowledge to inspire and motivate. 
• Adhere to safeguarding policies and report any concerns to BFUK

What are we looking for? 

• Expertise in beauty industry: Profound knowledge and experience in beauty, preferably in areas like nail design, techniques and trends. 
• Mentoring and Communication: Ability to mentor effectively, offering guidance and support to a young person with clarity and empathy. 
• Flexibility and Commitment: Willingness to commit to at least 5-6 weeks of 1-hour sessions 

What difference will you make? 

• By volunteering as a Mentor, you’ll play a vital role in empowering a young person to take control of their health and future, helping them to achieve their goals despite the challenges they face. 

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Bright Futures UK is looking for passionate and engaging tutors to provide educational support to primary aged pupils in Maths and English and a fun, safe learning environment for young people living with long-term illnesses.

"My student's confidence has come miles forward and my favourite part of the week is working with her on her maths and English!" - Primary Volunteer Tutor

What will you be doing? 

• Run tutoring sessions online to support a young person. 

• Offer subject area knowledge and expertise related to KS1 and KS2 Maths and English. 

• Help to combat social isolation through fun and engaging tutoring sessions. 

• Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

• Subject Knowledge: Strong understanding of Primary Maths and English Curriculum. 

• Teaching Skills: Ability to explain complex ideas in a clear and engaging way.

• Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.

• Reliability: Consistent availability for the agreed-upon time commitment.

• Experience working with SEN learners is an advantage

• Adherence to safeguarding policies and report concerns to the BFUK Team

• You must be a UK resident and be at least 18 years old.

What difference will you make? 

• Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.

• Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.

• Future Opportunities: Equip students with the knowledge and skills they need to succeed. 

What will you gain?

• Enhanced DBS will be provided

• Safeguarding Level One Training

• Skill Development opportunities

• Direct experience working with children and young people

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

ABOUT US

The Great Friendship Project is an award-winning organisation tackling loneliness through research-informed community programmes, campaigns, and partnerships.

We design and deliver social interventions that help people build real-world friendships, strengthen social confidence, and rise out of loneliness.

Over the past four years, we have delivered hundreds of community activities, partnered with major brands and public institutions, contributed to national research and policy conversations, and built a highly engaged community of tens of thousands of young adults.

As we look ahead, we are now entering a critical next phase of growth, strengthening our foundations in preparation for wider national expansion.

----------------------------

OVERVIEW

We’re excited to be recruiting a brand new Senior Marketing Volunteer to play a vital role in amplifying the mission and activities of The Great Friendship Project.

This role offers a unique opportunity to contribute to a meaningful cause, gain hands-on experience in social media and digital marketing within a non-profit setting, and make a positive impact on the lives of young people experiencing loneliness.

As the Senior Marketing Volunteer lead, you will play a critical role in shaping the organisation’s future. Your leadership will not only enhance our marketing efforts but also contribute significantly to our mission of creating a lasting positive impact on the lives of young individuals struggling with loneliness.

----------------------------

RESPONSIBILITIES

- Leadership and Team Management: Lead and mentor a team of marketing volunteers, ensuring they are motivated, supported, and aligned with the organisation’s goals.

- Strategic Planning: Devise and implement a comprehensive awareness strategy that aligns with the organisation’s mission and long-term objectives. Identify key opportunities, set measurable goals, and adjust plans as necessary to drive engagement and impact.

-Analytics and Insights: Regularly review and analyse marketing metrics to assess performance, make data-driven decisions, and optimise strategies for better outcomes.

- Content Direction: Oversee the creation of impactful and mission-driven content across various platforms, ensuring that all content reflects the organisation’s voice, resonates with the target audience, and drives engagement.

----------------------------

ABOUT YOU

- 3+ years of experience leading marketing teams: Proven experience in devising and implementing successful marketing strategies, with the ability to adapt to changing circumstances and priorities.

- Collaboration: Excellent interpersonal skills, with the ability to work collaboratively with diverse teams and stakeholders

- Passionate: A strong commitment to the mission of reducing loneliness among young adults, with the ability to inspire and lead a team toward shared goal.

- Organisational Skills: Highly organised and proactive mindset, with the ability to manage multiple projects, prioritise effectively, and meet deadlines.

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

About the Role

The Enhanced Professional Development Programme (ePDP) Liaison plays a pivotal role in driving the success of our flagship professional development initiative. This position is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities

1. Programme Management

   • Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.

   • Welcome participants to the programme, providing orientation materials and clarifying expectations.

2. Participant Support & Progress Tracking

   • Conduct initial skills assessments to identify individual development needs.

   • Monitor and document participant progress, providing regular updates to stakeholders.

   • Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

3. Coordination & Communication

   • Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.

   • Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

4. Engagement & Feedback

   • Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.

   • Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

5. Reporting

   • Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.

• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.

• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.

• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.

• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred Qualifications

• Experience in coordinating professional development programmes or similar initiatives.

• Familiarity with data analysis to assess programme effectiveness.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

Please read the attached Trustee Information Pack for more detail

As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.

The Treasurer oversees the financial affairs of the charity and ensures that they are conducted legally, transparently, and in line with the charity’s governing document. Working closely with the Chair, Managing Director, Trustees, and any staff or volunteers, the Treasurer helps safeguard the charity’s financial sustainability.

We welcome candidates from professional backgrounds who share our commitment to supporting those affected by Body Dysmorphic Disorder. If your current or previous skills or experience align with this post, we encourage you to apply and join us in driving meaningful change.

Please note, this role is being advertised on an ongoing basis, with interviews conducted on an ad hoc basis. 

This Is Not a Typical Content Creator Call-Out
Tell My Truth and Shame the Devil C.I.C. is building a truth-telling media engine and community-owned digital infrastructure to confront CSA, centre survivor truth, and create real economic and leadership pathways for young people. To do that, we are intentionally recruiting hundreds to thousands of content creators globally. This is not about chasing virality. This is not influencer culture. This is not one brand voice. This is about collective creation at scale, community ownership of narrative, and building systems that give many people opportunity—not just a few. If you want to contribute your creative skills to something bigger than yourself, keep reading.
 
Purpose of the Role
Volunteer Content Creators are the production engine of our Social Media Management Team.
You will help create, remix, and repurpose content that fuels:
•        Donor growth
•        Volunteer mobilisation
•        Survivor-led storytelling
•        Community trust
•        Cultural disruption
Content is created once and then reused across:
•        CIC platforms
•        Ambassador networks
•        Community organisers
•        Campaigns, education, and outreach
This role exists at scale because our strategy is scale.
 
Who We Are Calling In (Multiple Creator Types Needed)
We are intentionally recruiting creators with different strengths. You do not need to do everything.
We are looking for:
•        AI Content Creators – generating content variations, captions, visuals, and scripts using AI tools
•        Video Creators – TikTok, Reels, Shorts, YouTube (short-form and long-form)
•        Audio Creators – podcasters, musicians, sound designers
•        Visual Creators – photographers, graphic designers, infographic designers
•        Writers & Bloggers – articles, newsletters, educational content, scripts
•        Copywriters – captions, CTAs, campaign copy, landing page text
•        Scriptwriters – video, podcast, and show scripts
•        Platform-Native Creators – TikTok specialists, Instagram-first creators, YouTube editors
•        Educational Creators – teaching skills, knowledge of self, history, media literacy
•        Entertainment Creators – storytelling, humour, gaming, culture-led content
•        Brand & Community Ambassadors – creators willing to promote the CIC using approved sponsorship content
You may fit one lane or several.

Experience Qualification and Requirements

Essential experience

• Experience creating digital content on a consistent basis, meeting agreed briefs and deadlines.
• Experience working with at least one content type: video, design, writing, or AI-assisted content.
• Experience adapting content for different social media formats and platforms.
• Experience contributing to purpose-led, community-focused, or sensitive storytelling.
• Experience collaborating with creative, campaign, or insight-driven teams.

Essential skills

• Ability to produce high-quality content consistently and at scale.
• Strong understanding of social media formats, trends, and audience behaviour.
• Ability to work within brand, ethics, safeguarding, and trauma-informed frameworks.
• Openness to feedback, iteration, and collective ownership of work and outcomes.
• Strong self-management, reliability, and accountability without close supervision.
• Understanding of content as a tool for impact and change, not personal ego.

Training & qualifications

• Formal qualifications are not required.

Main Responsibilities/ Key Duties

• Produce high-volume, high-quality content consistently, aligned with campaign priorities and platform requirements.
• Repurpose long-form content (e.g. podcasts, interviews, stories) into short-form assets optimised for social platforms.
• Work within C.I.C brand guidelines, ethical standards, safeguarding requirements, and trauma-informed frameworks at all times.
• Submit all content for approval, structured storage, tagging, and future reuse in line with C.I.C workflows.
• Collaborate closely with the Social Media Director, Campaign Managers, Analysts, and Automators to align content with strategy, insight, and distribution.
• Contribute creative ideas, concepts, and improvements, not just output, supporting experimentation and continuous improvement.

This role is not suitable if you:

• Need immediate income
• Want a low-commitment volunteer role
• Are only looking for exposure
• Prefer to work alone without feedback
• Are uncomfortable with heavy or sensitive subject matter

Important to Be Clear:

• A volunteer role within a Community Interest Company
• Unpaid during the build phase
• Not a replacement for paid employment
• Paid opportunities will be introduced as the organisation becomes financially sustainable.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about content, storytelling, and donor engagement

If you believe that words can transform communities, and that authentic storytelling drives action, this role is for you.

A Final Word
Words carry weight.
They can heal or harm.

If you know that:

• Survivor stories deserve care, not clicks
• Donors deserve honesty, not spin
• Communication is part of safeguarding

Job description:

We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria.

About the Role

The ePDP Programme Manager is a strategic leadership role responsible for overseeing the Enhanced Professional Development Programme (ePDP) and managing the ePDP Liaison. This position ensures the successful delivery of the ePDP, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the ePDP Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.

Key Responsibilities

1. Strategic Oversight of the ePDP

• Develop and execute the strategic vision for the ePDP, ensuring alignment with organisational objectives.
• Collaborate with the Director: HRBP, Legal, IT & ePDP to define programme goals, KPIs, and success metrics.
• Continuously evaluate and refine the programme to address emerging needs and industry trends.

2. Team Leadership & Management

• Manage and mentor the ePDP Liaison, providing guidance and support to ensure effective programme execution.
• Foster a collaborative and results-driven team culture, encouraging innovation and accountability.

3. Stakeholder Engagement

• Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
• Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.

4. Programme Design & Implementation

• Oversee the design and delivery of ePDP content, ensuring it meets the developmental needs of participants.
• Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
• Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.

5. Monitoring & Evaluation

• Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
• Analyse data to identify trends, challenges, and opportunities for improvement.
• Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.

6. Communication & Advocacy

• Promote the ePDP across the organisation, ensuring high visibility and engagement.
• Develop communication strategies to highlight success stories and programme benefits.

Required Skills

• Strategic Thinking: Ability to align the ePDP with organisational goals and adapt to changing priorities.
• Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
• Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
• Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
• Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 5+ years of experience in programme management, learning and development, or a related field.
• Experience in designing and implementing professional development programmes.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks ?
• Do you have access to personal PC or laptop?

Work Location: Remote

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practices? Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Clinical Lead, Cultural & Emotional Therapy Liaison to join our founding volunteer team. This critical role ensures that all clinical and therapeutic support offered to members is safe, effective, culturally responsive, and aligned with the CIC’s survivor-led, values-driven mission.

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams to ensure services are trauma-informed, culturally competent, and responsive to the needs of survivors, young people, and marginalised communities. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Proven ability to deliver or advise on culturally competent practice with diverse cultural, ethnic, faith-based, and marginalised communities
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• Experience working with survivors of abuse, trauma, exploitation, or systemic harm, and/or within grassroots, community-focused, or voluntary sector organisations
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Desirable / Can Be Developed

• Role assumes senior-level competence; scope may evolve with organisational growth

Qualifications

• Current professional qualification and registration with a recognised regulatory body (as listed above)

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex cultural considerations, trauma impacts, emotional safety, and effective engagement strategies, particularly for members from marginalised or under-served communities.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

What This Role Offers You:

• Leadership experience in shaping culturally-informed clinical and therapeutic services.
• Opportunity to influence the wellbeing and recovery of survivors and vulnerable community members.
• Personal and professional growth through working in a values-led, trauma-informed, and survivor-centred environment.
• The satisfaction of building safe, effective, and transformative support systems that align with community needs.

What This Role Is Not For:

• Individuals seeking traditional, hierarchical clinical roles without collaborative or community-facing responsibilities.
• Those unwilling to work within a survivor-centred, anti-capitalist, and culturally responsive framework.
• People expecting rigid structures or hands-off supervision—this role requires active leadership, decision-making, and engagement.

If you are ready to guide, shape, and oversee culturally-informed therapeutic support while making a tangible social impact, we want to hear from you. Apply now and become a key leader in building safe, transformative systems for survivors and communities.

A Final Word

Care is always about people, never just processes.

Trust grows through compassion, professionalism, and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect, cultural awareness, and emotional safety are what sustain meaningful therapeutic relationships.