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19
Supporting people coordinator jobs in Liverpool
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Fazakerley, Merseyside (On-site)
4.3 miles
£38,000 per year
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Family Service Manager
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Job Title: Family Service Manager
Location: Based within HMP Altcourse, Fazakerley, Liverpool. Step Free access is available at this service. You may be expected to travel to other services as required, including to Central London Central Office and for in-person meetings held off site.
Salary: £38,000
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and organisational requirements, including evenings, weekends, and bank holidays and forming part of the out of hours on call rota for managers.
About the Role
We are seeking a Family Service Manager to lead our flagship family service based in HMP Altcourse. This is an ideal opportunity if you are seeking a hands-on role within a prison setting, confident in working in complex environments and wants to create meaningful change within punitive systems. You will lead a multidisciplinary team who deliver high-quality, therapeutically informed, arts-based work with men in prison and their families. You will bring together creative group interventions, bespoke family counselling services, and day-to-day operational & practical family support within a complex prison environment.
As the Family Service Manager, you will lead a team of Programme Co-Ordinator's, Facilitators, Family Counsellors, a Deputy Service Manager, and other appropriate staff. The team support operational booking for all social visits and deliver programmes such as Fathers Inside and Man Up which have received national recognition being delivered nationally across custodial and community settings. The role requires leadership experience, managing a diverse team, with line management responsibilities to support, enable, and empower your team to deliver high quality support to the participants of our programmes and their families. You will work closely with prison and Sodexo colleagues, as well as other internal SIG teams to ensure innovative, safe, and compassionate service delivery.
Key Responsibilities Include:
- Line Management throughout the employee lifecycle embedding a culture of learning, development, reflection, and evaluation.
- Creative leadership of creating and delivering engaging high-quality services and interventions which support rehabilitation, reintegration, and culture shifts in systems of power and compliance.
- Manage day-to-day operational delivery of programmes, the service, and visitors centre.
- Ensure core responsibilities and contractual requirements are fulfilled.
- Striving to ensure excellence and quality in our service delivery.
Why work with Safe Ground Prisons?
At SIG Safe Ground, we do things differently. Safe Ground is an Arts-based therapeutically informed charity with over 30 years' experience working across the criminal justice system. We support people in custody and their families to build stronger and more fulfilled relationships, reflect on behaviours, and navigate change without shame.
Working with Safe Ground means working differently. It’s about meeting people without judgement, holding space for accountability, and using creativity to disrupt cycles of harm. We believe real change happens when people are seen, challenged and supported, even (and especially) inside prison walls.
Please be informed that as this role is based within a Prison environment, therefore further vetting from SIG's enhanced DBS will be required such as MOJ clearance.
About You
This is a role for you if you truly believe change happens through relationships, not control; you will lead with warmth and clarity and hold care and accountability together. You will be part of a values-led organisation that takes people, reflection, and creativity seriously. You will be comfortable working within a prison setting, with regular interactions with people from all backgrounds and circumstances which have led to them being imprisoned.
We're seeking a proactive leader, someone who has the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of the criminal justice setting, and ideally have experience within a similar environment. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
- Previous experience in facilitation of group programmes and/or training to various groups, ideally in a similar setting (preferably within a creative setting)
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Demonstratable experience in leading a service/team in a similar capacity.
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI's
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Organisation
Social Interest Group
View profile
Registered Charity
101 - 500
Registered Charity
101 - 500
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Posted on: 24 April 2026
Closing date: 21 May 2026 at 23:30
Job ref: 302479CHJ
Tags: Social Care / Development, Health / Medical, Mental Health, Social / Support Work
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Remote
£69,215 per year
Full-time
Permanent
Job description
Lloyds Bank Foundation
Head of Community-Led Change (Wales)
Starting Salary:£69,215. Plus 3.6% increase following successful completion of probation period.
Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask)
Location: Remote role with expectation of regular travel through Wales, across regions and to London
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is a pivotal leadership opportunity to shape and lead the Foundation’s work across Wales, ensuring that community-led change reflects Welsh priorities, policy, and lived experience.
As Head of Community-Led Change (Wales), you will provide strategic leadership for programmes and partnerships, driving a place-based approach that delivers meaningful and lasting impact. You will work collaboratively across the organisation to align funding, development support, and influencing activity, ensuring a coordinated and effective approach.
You will build strong relationships with Welsh Government, public bodies, funders, and community organisations, acting as a credible and visible ambassador. You will also contribute to organisational leadership, supporting strategic direction while leading a high-performing team in Wales.
About You
We’re looking for an experienced and credible leader with a strong understanding of Wales, its communities, and policy landscape. You will bring a track record of leading programmes, building partnerships, and delivering impact.
You will combine strategic thinking with practical delivery, alongside strong stakeholder management skills and the ability to navigate complexity. A commitment to diversity, equity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Midday, Thursday 7th May 2026
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
First Interview: Thursday 14th May 2026
Second Interview: Tuesday 26th May 2026
Organisation
Lloyds Bank Foundation
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
We support small, local and specialist charities across England and Wales.
Posted on: 21 April 2026
Closing date: 07 May 2026 at 12:00
Tags: Trusts / Foundations
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Remote
£61,872 - £66,438 per year
Full-time
Permanent
Job description
Lloyds Bank Foundation
Head of Programme Design and Organisational Development
Starting Salary: £66,438 (if London-based); £61,872 (if not London-based)
Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask)
Location: Remote role - can be based anywhere in England or Wales with an expectation of frequent travel across England and Wales
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is a leadership opportunity to shape how the Foundation designs, delivers and strengthens its programmes across England and Wales.
As Head of Programme Design and Organisational Development, you will lead the Foundation’s approach to programme design, organisational development and volunteering, ensuring everything we do is high quality, evidence-informed and grounded in lived experience.
You will set the standards, frameworks and tools that underpin programme design across the organisation, working closely with Programme Leads to design new programmes and strengthen existing ones. You will also lead our organisational development offer, ensuring charities and partners are supported to become stronger, more resilient and better connected.
Alongside this, you will shape how volunteering contributes to our work, embedding it across programmes and ensuring it supports both community capacity and connection.
You will work across teams and directorates to ensure programme design, organisational development and volunteering are fully aligned and working together to deliver meaningful community-led change.
About You
We’re looking for an experienced and credible leader with a strong background in programme or service design, ideally in complex or multi-partner environments.
You will bring a deep understanding of how organisational development builds capacity and resilience, alongside experience of using evidence and insight to improve programmes and outcomes.
You will be confident developing frameworks, standards and approaches that ensure quality and consistency, while also enabling innovation and learning.
You will be a collaborative and relational leader, with strong partnership skills and the ability to work across internal teams and external organisations. A commitment to diversity, equity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Thursday 28th May 2026
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
First Interview: Tuesday 9th June 2026
Second Interview: Thursday 18th June 2026
Organisation
Lloyds Bank Foundation
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
We support small, local and specialist charities across England and Wales.
Posted on: 28 April 2026
Closing date: 28 May 2026 at 12:00
Tags: Homelessness, Justice
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Remote
£49,440 - £55,620 per annum (appointments are typically made at the lower end of the salary range)
Full-time
Permanent
Job description
Job Title: Head of Insight and Impact
Reporting To: Assistant Director of Network Development and Impact
Manages: Data Analyst (direct management), Data Coordinator (dotted line)
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary: £49,440 - £55,620 per annum (appointments are typically made at the lower end of the salary range)
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
Head of Insight and Impact is an exciting new leadership role for Home-Start UK at a critical time as we develop and prepare to launch our new, federation-wide strategy in early 2027. You will ensure we make best use of the data and evidence that we already hold and build the insight-led culture we need to deliver on our mission.
Your key responsibilities will be to:
- Lead the development of a shared, federation-wide approach to impact measurement, transforming how we understand, evidence and communicate the difference that Home-Start makes to babies, children and families.
- Develop and embed data systems, tools and capabilities at Home-Start UK and across our federation, aligning with and enabling delivery of our new strategy.
- Design and lead a consistent approach to monitoring and evaluating the support we provide at Home-Start UK to our federation, ensuring outcomes and learning are captured and shared.
- Lead Home-Start UK’s Impact Team and work collaboratively with colleagues across the organisation and with local Home-Start teams, leveraging collective skills and expertise.
- In this busy and varied role, you will put insight and impact at the heart of our work. In a typical day you could be working with our data analyst to visualise and present the results of our latest National Data Return to the Executive Leadership Team, running a feedback session with local Home-Start teams piloting new outcome measures, and/or ensuring colleagues in our Fundraising Team have the insight they need for proposal development.
Ultimately, your efforts will help ensure that our movement can reach and support more families with babies and children facing their toughest times.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
- DAS Employee Assistance
If this sounds like your kind of opportunity, then we want to hear from you!
The closing date for applications is Tuesday 19th May at 4pm.
First stage interviews will take place virtually on week commencing 1st June.
Second stage interviews will take place in-person at our Leicester Office on week commencing 8th June.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
Organisation
Posted on: 29 April 2026
Closing date: 19 May 2026 at 18:00
Job ref: 168508_HS
Tags: Campaigns, Communications, Operations, Brand, Child Protection, Data Analysis, Data Science, Delivery, Engagement / Outreach, Insights, Monitoring and Evaluation, Partnerships, Qualitative, Quantitative, Safeguarding, Strategy, Wellbeing, Youth / Children, Governance / Management
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