Therapeutic residential support worker jobs

Barnardo's are recruiting Residential Project Worker to be involved in the delivery of our Residential Service, Linksfield, to support children and young people in a therapeutic and trauma enhanced environment set within our Residential childcare setting.

We are looking for an enthusiastic individual with experience of working with young people and their families preferably within the context of care experienced. They should be passionate about improving outcomes for young people who have been placed in our care and work within a child-centred therapeutic approach underpinned by Dyadic Developmental Psychotherapy principals.

At Barnardo's we believe every child has the right to a fulfilling life, to realise their potential and to have a positive future. Working in partnerships, we focus on building stronger families and improving family connections in line with The Promise.

Hours worked: the FTE hours a week will be worked flexibly across the week. The role will include some sleep in, evening and weekend work.

Where is it based: This is a Aberdeen based job at the Barnardo's residential home.

Please see the attached person and profile specification for the essential criteria relating to this post and the additional information sheet for more specific details and qualification requirements.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

This is a service commissioned by Liverpool City Council to deliver Children's residential support in line with statutory requirements, utilising therapeutic approaches.

The service provides a nurturing environment within our high-quality home, supporting the needs of children who have experienced trauma, neglect, rejection, and whose basic needs have not been met.

Our home offers children a safe space to enjoy themselves with activities such as karaoke, pamper, movie and games nights alongside encouraging them to enjoy a wide range of community based activities.

Children also benefit from having the opportunity to enjoy an annual holiday/short break. 

We support our children to learn independence skills e.g. cooking meals, baking, budgeting, completing domestic tasks etc.

In line with Barnardo's Equality, Diversity & Inclusion values, we promote awareness and acceptance in a variety of forms, including monthly theme nights.

On top of that, Saturday is takeaway night, so you even get a night off from cooking!

The support we provide today is vital in sustaining our children in the next chapter of their lives. You would play a huge part in this exciting role, making a real impact to changing the lives of our children.

The home provides a truly therapeutically focussed environment that can meet the needs of children who require support to manage their behaviours safely, develop their resilience and prepare them for the demands of future life with their own families or within other settings.

As a Senior Residential Children & Young People Worker you will, on a rota basis, undertake the following:

• 3 on 4 off pattern across the year, with rotas completed at least one month in advance.
• Sleep ins - approximately 2 per month with an additional payment of approximately £68/sleep,
• Waking nights (approximately 2 per month)
• Opportunities to complete additional hours at an enhanced rate of pay.
• Some weekend working, on a rota basis
• Some bank holiday working – enhanced rates of pay for bank holiday working.

Designated days off are given following sleep ins and waking nights to promote wellbeing and recovery.

Your role:

• Engage with and support children in all aspects of their lives, attending to their practical, physical, and emotional needs, whilst safeguarding each young person at all times.
• Support allocated keyworkers to ensure all information pertinent to the child's everyday life is completed and collated, to demonstrate the journey of the child whilst residing at the home.
• Provide practice based supervision to our As & When (bank) workers, liaising with managers to ensure continuity of care, Continued Professional Development and regulatory compliance.
• On a rota basis you will support the management team to provide out of hours on call cover, for which you will receive an additional payment.
• On a rota basis, you will also share the responsibility (alongside other SRCYW) of being allocated as shift leader; ensuring each day is purposeful and coordinated, enhancing opportunities for positive achievements and outcomes for the children.
• Support children to engage in education and enhance their social opportunities by accessing hobbies & activities in the home and in the community.

If you have residential experience, are passionate about making improved changes to childhoods and can show understanding, tenacity, consistency of care and the ability to engage with a wide range of children – this may be the opportunity for you!

For a full description of the role, please refer to the Job description & Person specification.

What you'll get from us

In addition to the extensive organisational benefits identified below, you will receive:

• A full induction within our trauma informed charity,
• Ongoing comprehensive training package,
• Be part of a team supported by a Therapeutic Co-ordinator and also receive reflective group/individual sessions with our consultant psychotherapist,
• Monthly practice focussed supervision,
• On successfully passing probation, enrolment on a fully funded residential Diploma (if not already held)

Quote from a young person who previously lived in the home:

“…You've all really helped me become the person I am today. The amount of love you all put in, you all wanted the best for me. I'm going to miss the team of great people I have had around me”

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Reporting to: Accommodation and Facilities Manager

Location: Baca office, Loughborough, England. The role will require regular travel to other locations where Baca’s services are delivered

Hours: 37.5 hrs per week including some evening and weekend hours may be required

Salary: £26,750 per annum

Overall Purpose

To provide maintenance support to the organisation, ensuring premises are maintained at a standard that will serve the mission of Baca. This will include properties across Loughborough and 2 office sites.

Duties Responsibilities

• Organise and conduct required maintenance at all Baca sites. The below list is not exhaustive but some of the below skills will be required to fulfil the role; General Plumbing; bathroom and kitchen plumbing repairs, blocked toilets & sinks etc, Painting and Decorating, Basic carpentry skills, Meter Reading for electricity and gas meters, Fire Testing; routine testing of smoke and CO alarms.
• To become familiar and actively use the Baca’s maintenance management system which aids the reactive and planned works across all sites.
• Communicating with contractors, residential workers and landlords as required, ensuring repairs and maintenance is conducted when planned.
• Administering quarterly checks, quarterly cleans, health and safety requirements and annual servicing such as: PAT testing and Gas safety on properties and reporting issues for follow up.
• Working alongside the Premises Manager, administer the Health & Safety checks on all Baca properties including the offices, to ensure regulatory requirements are met and associated paperwork is completed.
• Support in the setting-up and closing down of properties and rooms between moves.
• Administering the setup and set-down of rooms for young people moves between Baca properties, ensuring the rooms are ready for new young people.
• Ensuring the office and car parks are clean and tidy, ensuring visitor experience is positive, professional, welcoming, friendly and helpful.
• Assist the Premises Manager and Finance Manager with year-end Fixed Assets verification.
• Supporting with other administrative activities in line with the team needs.

General:

• Play an active and supportive role within the organisation.
• Take ownership of files allocated, ensuring they are up to date and stored correctly.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Embrace the Vision and Values of Baca and reflect this in working practice.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Be aware of the correct procedures for dealing with any suggested incidences of safeguarding concerns and to follow them, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Adhere to all Baca’s policies and procedures.

Personal Specification

Baca is looking for someone who can help the organisation with the housing maintenance and day to day function of all properties it houses young people in and our offices. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very organised and practical, able to get on with tasks that need doing on a day-to-day basis, managing a varied and busy workload. They will be very approachable and enjoy working on their own as well as part of a team and supporting others. The successful applicant will need access to transport as the role requires travel between the properties that Baca manages including the transportation of items to the properties.

The successful applicant will have a personable style that is in line with Baca’s vision and values. Someone who is supportive, approachable, responsible, reliable and personable.

Qualifications/Knowledge/Experience

• Good knowledge/understanding of the building and maintenance process.
• A good awareness of general health and safety, especially regarding maintenance work.
• Ability to use computers well, with experience in Microsoft Office and on-line email systems.
• Experience of prioritising workload to meet competing deadlines.
• Advocate of customer care including experience of dealing with a range of client queries/concerns in a professional and understanding manner.

Skills/Abilities

• Experienced in the use of hand tools and familiar working with timber, basic plumbing materials, furniture building, decorating and gardening.
• Excellent personal organisation with a high attention to detail.
• Ability to manage a number of tasks at any one time.
• Self-motivated to complete a varied workload.
• Working well as part of a team is essential.
• Good interpersonal skills and able to interact well with staff, contractors and visitors to the office and other properties.
• Ability to work to deadlines and respond in a flexible way to the changing demands of Baca’s work.

Other Expectations

• Appointment is subject to a satisfactory DBS check.
• Applicants to have a genuine concern for and commitment to asylum seekers/refugees, young people and UASCs in particular.
• Ability and commitment to work at all times within a framework of confidentiality and anti-discriminatory practice.
• Commitment to work within the aims, values and ethos of the organisation.
• Ability to have flexibility with working hours to facilitate occasional out of office hours access to accommodation for contractors.
• Holds a full, clean driving licence and has access to transport.

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future!

Applicants will be shortlisted and interviewed as and when applications are received.

Please note: We do not offer sponsorship for this role.