Advice volunteer roles in Callington, cornwall

About the role

While financial matters are the responsibility of all trustees, the Treasurer is instrumental in guiding the CEO and the Board with advice, guidance and reassurance on all aspects of the charity’s financial management and reporting and controls.

We are looking for an enthusiastic and self-motivated individual with relevant expertise and experience to join our Board of Trustees, initially as an Ordinary Trustee, but with the aim of taking over the Treasurer role upon completion of induction and handover

You will form part of our Board of Trustees, accountable in the UK with the following responsibilities:
1. Ensure the charity complies with charity law and does not breach any requirements or rules set out in our governing documents.
2. Provide strategic oversight and input into the running of the organisation.
3. Contribute towards securing a sustainable funding base for the charity.

4. Oversee and present budgets, internal management accounts and annual financial statements to the Board,
advising on specific issues during the annual audit process.
5. Lead in the Board’s duty to ensure that proper accounting records are kept, financial resources are properly controlled and spent, and adequate reserves are maintained.
6. Oversee the design of financial controls and adherence to systems; leading the financial risk‐management process.
7. Act as a signatory on Able Child’s bank accounts.
8. Actively participate in and steer the Resources Sub-Committee of the Board

About You

You will live the values of Able Child, keeping the best interests of our staff and beneficiaries at the heart of decision making. You will have the capability to support our Strategic Plan, working closely with the CEO to ensure the organisation remains well governed and at the forefront of our sector.

As Treasurer, you will have background knowledge and understanding of the voluntary sector and the specific charity finance, including but not limited to, accounting for restricted and unrestricted funding, full cost recovery from grants and managing foreign exchange. We are especially interested in hearing from women for this role, although applications from all qualified candidates are welcomed

Experience
1. A recognised professional qualification (e.g. CIMA, ACA, ACCA or CIPFA) with demonstrable post qualification experience (greater than 5 years) and a thorough practical understanding of management accounting principles and techniques.
2. Experience of working within a charity finance function (desirable).
3. Previous (or current) experience as a trustee (not essential).

Skills and Technical Competencies
4. Proven ability to make and act on strategic and critical decisions.
5. Some knowledge of charity governance, administration and regulations.
6. An ability to foster positive working relationships with a diverse range of people.

Qualities
7. An understanding of, and commitment to, Able Child’s vision, mission, values and approach.
8. Lived experience of disability or from the African community/diaspora (desirable, but not essential).
9. High level of personal integrity and commitment, with highly developed interpersonal and communication skills, resilience and gravitas.

Mission Statement

Age UK Plymouth exists to care for and work with older people, those living with dementia and their carers in and around the City of Plymouth to improve their quality of life through the promotion of choice, opportunity and independence.

The Role

To support the Information and Advice Team in delivering free, confidential and independent information and advice services within community settings across Plymouth.

The Information and Advice Community Volunteer will assist Information and Advice Community Caseworkers in delivering outreach information and advice services to  people aged 50+ across Plymouth, with a focus on reaching individuals who may face barriers to accessing support due to deprivation, social isolation, poor transport links, health inequalities or digital exclusion.

The role is community-based and involves assisting Information and Advice Community Caseworkers in the delivery of outreach information and advice services within community venues across Plymouth.

Main Duties

· Assist Information and Advice Community Caseworkers in the delivery of community outreach information and advice sessions across Plymouth.

· Welcome and assist individuals attending outreach sessions, helping to create a friendly, inclusive and supportive environment.

· Support Information and Advice Community Caseworkers with client registration, appointment booking, administration and session set-up as required.

· Provide basic information about Age UK Plymouth services and assist individuals to access appropriate support.

· Identify individuals who may benefit from further information and advice support and refer them to an Information and Advice Community Caseworker.

· Assist with the distribution of information materials, leaflets and promotional resources.

· Support Information and Advice Community Caseworkers to engage with older people who may be isolated or experience barriers to accessing services.

· Record basic information and service user feedback as required.

· Promote awareness of Age UK Plymouth services within local communities.

· Maintain confidentiality and comply with Age UK Plymouth policies and procedures at all times.

· Attend training, supervision sessions and volunteer meetings as required.

· Work positively with staff, volunteers and partner organisations to support the delivery of high-quality services.

· Act as an ambassador for Age UK Plymouth and uphold the charity's values at all times.

· To comply with the Charity's Health & Safety policies and other relevant policies and procedures as contained in the Volunteer Handbook and operational guidelines.

· To undertake lone working only where authorised and in accordance with Age UK Plymouth's Lone Working Policy and associated risk assessments.

· To assist and participate in Age UK Plymouth promotional, engagement and profile-raising activities.

· To uphold and promote Age UK Plymouth's Equality & Diversity Policy and ensure effective implementation in all aspects of service delivery.

· To ensure the requirements of Data Protection legislation are complied with when carrying out the duties of the role.

· To undertake such other reasonable volunteering duties as may be appropriate to the role and agreed with the Volunteer Coordinator or Line Manager.

Skills and Personal Qualifications

· Good communication skills and smart appearance.

· Ability to work as part of a team and form productive relationships.

· Ability to write clearly.

· Reliability and good time keeping abilities.

· Willingness to attend induction and undertake ongoing training appropriate to the role.

In Return, We’ll Provide:

· Initial and ongoing training to help you build your skills and knowledge.

· Continuous support from our team, ensuring you feel equipped and confident in your role.

· An opportunity to meet and connect with our dedicated group of over 30 volunteers, both socially and through training sessions.

· Reimbursement for any reasonable, approved out of pocket expenses.

· Full insurance coverage while you are volunteering on behalf of Age UK Plymouth.

 Responsible to:

Wellbeing, Information & Advice Manager (with day-to-day support from Information & Advice Community Caseworker).

We are looking for someone to replace our current housing advice role as she is having to take time off. If you have expertese in this area please apply!

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

Every year our fantastic HR Advice Line volunteers speak to hundreds women and parents experiencing challenges or pregnancy and maternity discrimination at work. The Advice Line provides hours of free support and HR advice every week, however the demand for the service is high and we know that getting through can be difficult. That’s why we’re trialling a new online Advice Forum to help improve access to support and flexibility of our volunteer roles. But before we can make the forum public, we need to bring in a team of volunteers who are ready and waiting to answer questions. 

We are looking for knowledgable HR professionals who want to tackle the Motherhood Penaltyand support mothers and parents by becoming an Advice Forum Volunteer.

As a volunteer advisor you’ll give an hour a week of your time to respond to questions on the Advice Forum. You’ll use your HR knowledge and experience to respond to posts and give advice that can help people identify and challenge pregnancy and maternity discrimination in the workplace. You’ll also be joining us at the start of this brand new service and will have an essential role in helping us monitor, evaluate and learn from the forum trial, with the goal of establishing it as a permanent PTS Support Service. 

About the role

Role Title: Advice Forum Volunteer
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Forum will be available online 24/7, and so volunteering as a forum advisor is flexible and can fit around your schedule. We ask that you are able to commit at least one hour a week for a minimum of three months.

Alternative time commitments can be considered and discussed, so please do include any information that might be useful in your application form.

Main Role Purpose

Advice Forum Volunteers play a vital role in providing accessible support and guidance to working parents facing unfair treatment or discrimination in the workplace. Volunteers will respond to forum questions and posts, offering advice and signposting information about employee rights. You will also coordinate with the PTS staff team and other volunteers to ensure all forum questions are responded to, and will have the opportunity to contribute to the forum’s development.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a reliable and secure WIFI or Internet connection and a mobile device or computer/laptop.
• Excellent written communication skills, with the ability to convey information clearly and concisely.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.
• Commitment to completing all required volunteer training.

Key Responsibilities

• Respond to forum questions from individuals seeking support and advice.
• Provide HR advice and guidance in a clear and concise way to support forum users with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
• Complete all training required by PTS. 

What you can expect from PTS

• The opportunity to use your skills and expertise to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• HR support from Bluestone HR.
• Access to our Volunteer Training Hub.
• CPD certified Samaritans Supportive Listening eTraining course.
• Opportunities to help us further develop and shape our Support Services.

Single Parents Support and Advice Services, we are a Charitable Incorporated

Company with over 35000 members UK wide

Our charity founder and director Nicola Booth in 2012 took the initiative to set up

SPSAS with the purpose to reduce isolation, loneliness, and to promote equal and

fair treatment among Single Parents and their Children. We also aim to help, advise

and support Single / Lone Parents by giving them access to support and services

that normally they would not have access for varied reasons. We also aim to

eliminate the stigma attached with being a single parent in society and across all

ethnicities across the UK. 

Our charity runs solely on donations and all members of our charity including the

director are currently working on a non-paid voluntary basis. Despite these hurdles

We feel we have made a positive impact with our services.

We are seeking Legal advisors to work remotely to conduct research and provide

advice on various areas on law via email to members seeking advice.

Legal Advisor Responsibilities:

 Conducting legal analysis and researching legal matters.

 Providing advice on legal matters.

 Drafting legal opinions, memoranda, and briefing documents.

 Reviewing legal material.

To be considered we require the individual to meet the criteria below

Legal Advisor Requirements:

 Bachelors degree in Law/ currently studying/completed LPC/BPTC

 Strong analytical and research skills.

 Effective interpersonal and communication skills.

 Ability to work well within a team and individually.

 Ability to work long hours when needed.

 Commit to one day a week for a minimum 3-month period

We hope we have caught your interest and very much appreciate you volunteering

for SPSAS

We are looking for someone who knows the CSA / CMS system to either do some on-line advice sessions or to be on the board readily available to answer CSA questions. This is an on-line role so needs access to facebook and an email address will be provided

We are looking for social workers to join our social worker and safeguarding team to give background help and advice to members who are in need of this.

Someone who can work as part of a team but also on their own when needed, we will take on trainees as we have a supervisor in this team

We are looking for benefits advisors to join our Entitlements support page to support members with current claims, new claims, what they maybe entitled to in their circumstances.

This is all online and hours are flexable around your current committments. 

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

Help older people claim welfare benefits through home visits, form-filling and friendly support.

About Us

Age UK Buckinghamshire is a local, independent charity and part of the wider Age UK Network. We support older people across the county through vital services including befriending, information and advice, dementia support, practical help at home, and welfare benefits support - helping people stay independent, connected, and supported.

Our work is more important now than ever. Many older people face growing challenges such as the rising cost of living, social isolation, and difficulty accessing support. 

As demand for our services continues to increase, community support is essential to help us reach more people in need. By raising awareness of what we do, we can ensure that older people know where to turn for help, and inspire others to support our work through volunteering, fundraising, and partnership.

What do Welfare Benefits Volunteers do?

Help older people boost their income by becoming a Welfare Benefits Volunteer.

Many older people face financial difficulties because they are not claiming all the welfare benefits they are entitled to. At Age UK Buckinghamshire, we support older people to access the benefits they deserve by offering personalised advice and practical help.

Our trained volunteer advisors visit people in their own homes to guide them through the claims process, completing benefit forms on their behalf and ensuring applications reflect their individual circumstances.

Following full training, you will be matched with clients for one-off home visits, usually lasting one to two hours. Along the way, there’s often time for a friendly chat, and perhaps a cup of tea, while making a real difference to someone’s quality of life.

What skills does a Welfare Benefits Advisor need?

• Empathy and patience with older people
• A professional, friendly and approachable manner
• Attention to detail and good record-keeping skills
• A non-judgemental approach
• Willingness to learn about older people’s benefits

What training do we provide?

Successful applicants complete 2 training sessions covering the needs of older people and welfare benefits.  At the end of this initial training, you will be “buddied” with one or more experienced volunteers, first as an observer and later as an advisor until you have the knowledge and confidence to undertake one-to-one visits.

How much time do we expect you to give?

Once trained, you can commit to as many or as few visits per week as you wish. Each visit takes, on average, about 1 – 2 hours.  There are quarterly meetings that provide support and additional training days from time to time to keep up with new legislation.

What is our commitment to you?

• We will provide initial and ongoing training to help you develop your knowledge and skills.
• We will continue to support you in your role, providing information and advice as necessary.
• We will discuss with you any problems you may have with your role, or any concerns we have.
• We will reimburse reasonable, approved out of pocket expenses.

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

About Us
Age UK Buckinghamshire is a local, independent charity and part of the wider Age UK Network. We support older people across the county through vital services including befriending, information and advice, dementia support, practical help at home, and welfare benefits support - helping people stay independent, connected, and supported.

Our work is more important now than ever. Many older people face growing challenges such as the rising cost of living, social isolation, and difficulty accessing support.

As demand for our services continues to increase, community support is essential to help us reach more people in need. By raising awareness of what we do, we can ensure that older people know where to turn for help, and inspire others to support our work through volunteering, fundraising, and partnership.

About the Role
We are looking for enthusiastic and confident Charity Ambassadors who are passionate about giving back to their community and making a difference, to help raise awareness of our work. This is a rewarding and flexible role, ideal for individuals who enjoy meeting new people and speaking in public.

As a Charity Ambassador, you will represent Age UK Buckinghamshire at a range of events and settings such as community groups, Rotary Clubs, Church groups, and other local events and venues. You will help raise awareness of the support available to older people, providing information about our services and how people can access advice, practical help, and companionship when they need it.

You will also share the impact of our work by bringing it to life through real examples and stories, helping others understand the real difference this support makes to older people’s lives. By demonstrating this impact, you will highlight why support through fundraising, volunteering, and partnership opportunities is so important in helping us reach more people in need.

Key Responsibilities

• Deliver engaging presentations and talks about Age UK Buckinghamshire’s work
• Represent the charity at community events, meetings, and local groups
• Help raise awareness of services available to older people
• Promoting planned fundraising initiatives and activities.
• Thank and recognise supporters and fundraisers within the community
• Assist in reviewing, adapting, and improving presentation materials (e.g. PowerPoint slides)
• Act as a positive and professional ambassador for the organisation

What You’ll Gain

• The opportunity to make a meaningful difference in your community
• Experience in public speaking and community engagement
• The chance to work alongside our Community Engagement, Fundraising, and Services teams
• Full training, including opportunities to shadow our services, and ongoing support from our team
• Reimbursement of reasonable travel expenses
• A chance to be part of a friendly and supportive charity network

Time commitment

This is a flexible role to suit your availability. Charity Ambassadors will be contacted as appropriate and offered the opportunity to attend events to which we are invited. Talks and events may be delivered alongside another volunteer or staff member, or occasionally independently.

Training & Support

All Charity Ambassadors will receive training, resources, and guidance to help them feel confident in delivering presentations and representing the charity. This will include opportunities to shadow our services and gain a deeper understanding of the support we provide to older people.

We are looking for a new on-line counselor to join our organisation. This will mean running an email service and even a Skype / zoom service if you wish.